- Title
- The fourth industrial revolution: assessing the intelligences of engineers in the South African automotive industry
- Creator
- Kapp, Jaco
- Subject
- Technological innovations -- Economic aspects -- South Africa
- Subject
- Artificial intelligence
- Subject
- Emotional intelligence
- Subject
- Automobile industry and trade -- Economic aspects -- South Africa
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/22288
- Identifier
- vital:29937
- Description
- The Fourth Industrial Revolution (4IR) is a new phenomenon that will impact human society drastically. It is complex, highly dynamic and constantly evolving at an everincreasing pace. To date the majority of research on the topic of the 4IR is focused on technological and scientific topics, with little to no work done on the human behavioural aspects such as intelligence. At the commencement of this paper only one other author published papers on the intelligences that are required to cope with the disruption associated with the 4IR. This paper is therefore the first known study paper which aims to determine the level of physical-, contextual-, emotional- and inspired intelligence of engineers in the South African automotive industry. Two comprehensive literature reviews were performed in this study. The first literature review aimed to create the context of this study by describing the historical significance, impact, drivers, critical emerging technologies and likely manufacturing scenarios of the 4IR. The second literature review investigated the theories of intelligence including the single factor approach as well as the theory of multiple intelligences. Additionally, the 4IR intelligence proposition is described and the application thereof in this study justified. A mixed method empirical study, consisting of 101 respondents, was conducted. Descriptive statistics were used to comprehensively describe the level of awareness, timeframe, emerging technologies and likely manufacturing scenarios. Furthermore, the thematic analysis of open-ended responses was used to identify the potential positive and negative implications associated with the 4IR. After the level and importance of the four intelligence components were established, inferential statistical tests were performed to establish the relationship between the four intelligences as well as to identify any deviance in the responses based on demographic variables. The study concludes by making various managerial recommendations that could be applied by managers in the automotive sector in order for their companies to survive and prosper in the disruption to be caused by the 4IR. As it is clear that the 4IR will have an impact upon the South African automotive industry in the very near future, it is of the utmost importance that this topic be included into the organisations’ strategic dialogues as a matter of urgency. This study found the level of perceived intelligence of South African engineers to be high. Additionally, this cohort indicated a heightened level of awareness and in-depth knowledge surrounding the 4IR. Therefore, this study recommends that organisations leverage these strategic resources to their fullest benefit. Joint 4IR task teams should be setup comprising of engineers and individuals from other departments such as Information Technology (IT) and Human Resources (HR). These teams should spearhead pilot projects in line with the advances associated with the 4IR. Management should further take into cognisance, monitor and pro-actively investigate the possible behavioural and psychological implications associated with the increased use of technology. It is therefore recommended that regular surveys, open dialogues and possible voluntary psychometric evaluations be conducted wherever these new technologies are piloted. This study also found that the 4IR might lead to the loss of unskilled jobs which would have a broader socio-economic impact. In sharp contrast to popular belief, humans will still play an important role in the 4IR and as such organisations should, therefore, openly commit to educating and upskilling their lower skilled employees in line with the needs of the 4IR as this would be mutually beneficial for the organisation and employees. This would demonstrate the companies’ long-term commitment to their lesser skilled employees and reassure them of their job security, thereby reducing the risk of job losses and potential industrial action.
- Format
- xv, 180 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economics Sciences
- Language
- English
- Rights
- Nelson Mandela University
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