- Title
- The impact of job satisfaction, motivation and job stress on employees’ innovative behaviour
- Creator
- Moeng, Mpho Solomon
- Subject
- Job satisfaction Attitude (Psychology)
- Date Issued
- 2020
- Date
- 2020
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/49714
- Identifier
- vital:41774
- Description
- In the fast-paced world of today, innovation is more relevant now than at any other time in our history. The dynamic nature of today’s business landscape presents complex challenges to organisations at macro and micro environment levels. To survive these challenging times, innovation has been identified to play a vital part in finding and developing opportunities for growth and sustaining a competitive edge. It is with no surprise that researchers have long sought to find the root drivers of great innovation. The consensus is that employees are the engine behind innovation and that innovation within an organisation is a direct result of employees engaging in innovative behaviour. Organisations that fail to tap into the creative potential of their employees lose out on benefits and advantages of being innovative organisations. There are various factors that influence employees’ engagement in innovative behaviour, and research into the topic has considered the influence of different factors such as: individual traits, natural inclinations to innovation, motivation, emotions, organisational culture, job requirements, leadership, and social relations. The purpose of this study was to empirically investigate the influence and significance of job satisfaction, perceived colleague support, perceived leadership support, perceived organisational support and job stress on employees’ engagement in innovative behaviour. Based on a review of current literature, the study investigated hypothesised direct and indirect relationships that exist between these factors and that can be used to improve the levels of employees’ engagement in innovation behaviour in Eskom distribution in the Eastern Cape operating unit. The study used on-line questionnaires to survey Eskom Distribution ECOU employees. 141 employees participated in the survey. Majority of the respondents were males and were from Specialised Maintenance and Support department. A large number of the respondents are university and Technikon graduates with half a decade or more in years of service to Eskom. The results of the survey show that there is a significant positive relationship between job satisfaction, colleague support, leadership support organisational support and innovative behavior. From this finding the researcher recommended that management that improves the levels of employee engagement in innovative behaviour by focusing on issues pertaining to job satisfaction, colleague support, leadership support and organisational support.
- Format
- ix, 134 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
- Hits: 614
- Visitors: 665
- Downloads: 105
Collections
NMU School for Economics, Development and Tourism
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Moeng, MS 208090871 Treatise April 2020 (1).pdf | 7 MB | Adobe Acrobat PDF | View Details Download |