A study exploring the relationship between employee happiness and financial performance within a South African financial institution
- Authors: Waugh, Geoffrey William
- Date: 2014
- Subjects: Financial institutions -- South Africa , Employee motivation , Financial institutions -- Ratings and rankings , Banks and banking -- South Africa , Bank employees -- South Africa , Job satisfaction
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:827 , http://hdl.handle.net/10962/d1012080
- Description: This research is an investigation of the relationship between employees 'happiness' and the financial performance of a financial services organisation in South Africa. As a component of the financial services industry the banking sector contributes greatly to the economic growth of the country. The South African Banking sector is concentrated and highly competitive. It is vital for banks to maintain competitiveness and ever increasing global competition adds further pressure on organisations to financially perform so as to meet the demands of their shareholders. The literature that has been reviewed and previous research suggest that employee 'happiness' is a vital variable influencing the performance and success of individuals. Organisational performance will be measured in terms of financial performance for the purposes of this research. The concept of financial performance and 'happiness' are discussed and a questionnaire based on the Satisfaction With Life Scale (Diener et al,1985) is used to determine the levels of 'happiness' at selected branches within the institution. The individual branches financial performance is determined via calculating selected ratios, namely cumulative leverage, cost to income ratio and net yield. An analysis of correlation was conducted to establish whether or not a relationship of statistical significance exists between employee 'happiness' and financial performance. It was concluded that there is no relationship of statistical significance between employee 'happiness' and the financial performance of branches within the organisation, it was suggested that other factors exert a much greater influence over financial performance. Some of these factors influencing financial performance are discussed and recommendations for further research are made.
- Full Text:
- Date Issued: 2014
- Authors: Waugh, Geoffrey William
- Date: 2014
- Subjects: Financial institutions -- South Africa , Employee motivation , Financial institutions -- Ratings and rankings , Banks and banking -- South Africa , Bank employees -- South Africa , Job satisfaction
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:827 , http://hdl.handle.net/10962/d1012080
- Description: This research is an investigation of the relationship between employees 'happiness' and the financial performance of a financial services organisation in South Africa. As a component of the financial services industry the banking sector contributes greatly to the economic growth of the country. The South African Banking sector is concentrated and highly competitive. It is vital for banks to maintain competitiveness and ever increasing global competition adds further pressure on organisations to financially perform so as to meet the demands of their shareholders. The literature that has been reviewed and previous research suggest that employee 'happiness' is a vital variable influencing the performance and success of individuals. Organisational performance will be measured in terms of financial performance for the purposes of this research. The concept of financial performance and 'happiness' are discussed and a questionnaire based on the Satisfaction With Life Scale (Diener et al,1985) is used to determine the levels of 'happiness' at selected branches within the institution. The individual branches financial performance is determined via calculating selected ratios, namely cumulative leverage, cost to income ratio and net yield. An analysis of correlation was conducted to establish whether or not a relationship of statistical significance exists between employee 'happiness' and financial performance. It was concluded that there is no relationship of statistical significance between employee 'happiness' and the financial performance of branches within the organisation, it was suggested that other factors exert a much greater influence over financial performance. Some of these factors influencing financial performance are discussed and recommendations for further research are made.
- Full Text:
- Date Issued: 2014
Political and religious identities : an exploration of changing identities amongst religious leaders in the Northern areas of Port Elizabeth
- Authors: Abrahams, Andre John
- Date: 2014
- Subjects: Religion and politics -- South Africa -- Port Elizabeth , Identification (Religion)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8314 , http://hdl.handle.net/10948/d1020087
- Description: The political transition from the oppressive apartheid system to post-apartheid South Africa has brought considerable change to the political climate. As a result of this transition, political and religious identities were also affected. This study explores the changing identities amongst religious leaders particularly in the Northern Areas of Port Elizabeth. The research has also explored how the advent of democracy has affected the political perspectives of these religious leaders who were ministering during apartheid. A qualitative research approach was used to frame the study, which employed an exploratory research design so as to understand the current political identities of these religious leaders. The sample of the study was purposively selected using the snowball sampling technique. As a means of collecting data in-depth interviews were conducted. The themes emanating from the study were recognised as being: - Church leaders reflecting on the political climate apparent in the Northern Areas of Port Elizabeth - Church leaders reflect reasons for limited political action from certain segments of the community sighting fear and poverty as central tenets. - Church leaders reveal close link between the church and politics during the apartheid period - The activities of the church in opposing the apartheid structure - Participants reflect on the role of Church leaders specifically during this period. - Church leaders articulate their disappointment in the political environment since 1994. - Church leaders reflect how race has affected the political climate since 1994 - The changing role of the church since 1994 - The growing silence on current political issues since 1994 Based on the identified themes conclusions could be drawn on the current political and religious identities of religious leaders compared to those adopted during the apartheid period. The outcome showed that religious leaders within the Northern Areas of Port Elizabeth are disappointed in the current political government but despite this have remained silent on political issues unlike the visible activism and vocal upheaval waged against the apartheid system.
- Full Text:
- Date Issued: 2014
- Authors: Abrahams, Andre John
- Date: 2014
- Subjects: Religion and politics -- South Africa -- Port Elizabeth , Identification (Religion)
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8314 , http://hdl.handle.net/10948/d1020087
- Description: The political transition from the oppressive apartheid system to post-apartheid South Africa has brought considerable change to the political climate. As a result of this transition, political and religious identities were also affected. This study explores the changing identities amongst religious leaders particularly in the Northern Areas of Port Elizabeth. The research has also explored how the advent of democracy has affected the political perspectives of these religious leaders who were ministering during apartheid. A qualitative research approach was used to frame the study, which employed an exploratory research design so as to understand the current political identities of these religious leaders. The sample of the study was purposively selected using the snowball sampling technique. As a means of collecting data in-depth interviews were conducted. The themes emanating from the study were recognised as being: - Church leaders reflecting on the political climate apparent in the Northern Areas of Port Elizabeth - Church leaders reflect reasons for limited political action from certain segments of the community sighting fear and poverty as central tenets. - Church leaders reveal close link between the church and politics during the apartheid period - The activities of the church in opposing the apartheid structure - Participants reflect on the role of Church leaders specifically during this period. - Church leaders articulate their disappointment in the political environment since 1994. - Church leaders reflect how race has affected the political climate since 1994 - The changing role of the church since 1994 - The growing silence on current political issues since 1994 Based on the identified themes conclusions could be drawn on the current political and religious identities of religious leaders compared to those adopted during the apartheid period. The outcome showed that religious leaders within the Northern Areas of Port Elizabeth are disappointed in the current political government but despite this have remained silent on political issues unlike the visible activism and vocal upheaval waged against the apartheid system.
- Full Text:
- Date Issued: 2014
- «
- ‹
- 1
- ›
- »