A phenomenological study of problematic internet use with massively multiplayer online games
- Authors: Bopp, Stacey-Lee
- Date: 2017
- Subjects: Computer games -- Psychological aspects , Internet games -- Psychological aspects Internet addiction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13757 , vital:27305
- Description: Massively multiplayer online games (MMOG’s) are a specific form of online computer games that allow for millions of people to simultaneously play online at any time. This form of online gaming has become a huge phenomenon worldwide both as a popular past time and a business endeavour for many individuals. There are more than 16 million people worldwide who subscribe to fantasy role-playing online games. Although such games can provide entertainment for many people, they can also lead to problematic Internet use (PIU). PIU has also been referred to as Internet addiction, and can cause significant problems in an individual’s functioning. The study aimed to enhance a greater understanding of the phenomenon of male adults’ experiences PIU with MMOG’s. More specifically the study aims to identify if PIU with MMOG’s can be considered a form of Internet addiction within South Africa. Furthermore, assisting in the further development of online addiction diagnosis and treatment strategies. The study utilised an interpretive phenomenological approach (IPA) and participants were purposively sampled. The data was collected using semi-structured individual interviews. Furthermore, Braun and Clarks thematic analysis was used during data analysis while incorporating the four major processes in phenomenological research, namely 1) epoche, 2) phenomenological reduction, 3) imaginative variation and, 4) synthesis. Themes that emerged from the analysis of the participants’ experiences included, initial description of use, motives for continued use of MMOG’s, consequences of PIU with MMOG’s, perceptions of PIU with MMOG’s, and treatment considerations. This study provided a thick description of South African and international literature and combines the literature with the themes that emerged from the participants experiences in order to produce discussions based on the findings of this qualitative study. Conclusions, recommendations, and limitations of this study informed future research on cyber citizenship by providing a detailed understanding of the context of South African male adults’ experiences of PIU with MMOG’s.
- Full Text:
- Date Issued: 2017
- Authors: Bopp, Stacey-Lee
- Date: 2017
- Subjects: Computer games -- Psychological aspects , Internet games -- Psychological aspects Internet addiction
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13757 , vital:27305
- Description: Massively multiplayer online games (MMOG’s) are a specific form of online computer games that allow for millions of people to simultaneously play online at any time. This form of online gaming has become a huge phenomenon worldwide both as a popular past time and a business endeavour for many individuals. There are more than 16 million people worldwide who subscribe to fantasy role-playing online games. Although such games can provide entertainment for many people, they can also lead to problematic Internet use (PIU). PIU has also been referred to as Internet addiction, and can cause significant problems in an individual’s functioning. The study aimed to enhance a greater understanding of the phenomenon of male adults’ experiences PIU with MMOG’s. More specifically the study aims to identify if PIU with MMOG’s can be considered a form of Internet addiction within South Africa. Furthermore, assisting in the further development of online addiction diagnosis and treatment strategies. The study utilised an interpretive phenomenological approach (IPA) and participants were purposively sampled. The data was collected using semi-structured individual interviews. Furthermore, Braun and Clarks thematic analysis was used during data analysis while incorporating the four major processes in phenomenological research, namely 1) epoche, 2) phenomenological reduction, 3) imaginative variation and, 4) synthesis. Themes that emerged from the analysis of the participants’ experiences included, initial description of use, motives for continued use of MMOG’s, consequences of PIU with MMOG’s, perceptions of PIU with MMOG’s, and treatment considerations. This study provided a thick description of South African and international literature and combines the literature with the themes that emerged from the participants experiences in order to produce discussions based on the findings of this qualitative study. Conclusions, recommendations, and limitations of this study informed future research on cyber citizenship by providing a detailed understanding of the context of South African male adults’ experiences of PIU with MMOG’s.
- Full Text:
- Date Issued: 2017
A political discourse analysis of social memory, collective identity and nation-building in the Sunday Mail and the Standard of Zimbabwe between 1999 and 2013
- Authors: Santos, Phillip
- Date: 2017
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/41753 , vital:25130
- Description: Although much effort has been expended on studying many sites of social memory, little attention has been directed at the media’s work of memory, especially in post-colonial Africa. The media’s work of memory is important because of its social standing as a communicative and cultural institution, and because social memory is imbricated in processes of both collective identity formation and nation-building which partly shape patterns of economic distribution, recognition, and representation in society. It is in this context that this study shows how Zimbabwe’s The Sunday Mail and The Standard newspapers used social memory to construct the country’s national identity between 1999 and 2013 in the context of a socio-economic and political crisis for the country’s poly-racial, and poly-ethno-linguistic communities. The study also explores how these newspapers worked as memory sites through their construction of Zimbabwe’s national identity during the period under study. It achieves these tasks by analysing how these newspapers reported on such issues as Zimbabwe’s colonial history, the country’s narrative of decolonisation, the Gukurahundi narrative, the land reform process, elections and independence celebrations. The study takes a critical realist approach to qualitative research, and uses Fairclough and Fairclough’s (2012) method of political discourse analysis as well as Aristotle’s approach to rhetoric for a close reading of the sampled newspaper articles. It is informed by Nancy Fraser’s Theory of Justice, Chantal Mouffe’s Model of Agonistic Pluralism, and Jurgen Habermas’s Discourse Ethics Theory. The study concludes that these two newspapers actively use social memory to construct versions of national identity for specific socio-political and economic ends. Editorials and opinions from The Sunday Mail, which construct Zimbabwean-ness in nativist terms represent the hegemonic appropriation of social memory to construct a sense of Zimbabwean nationhood. In contrast, The Standard uses social memory to construct Zimbabwean-ness in modernist terms with citizenship as the core organising principle of belonging. The political discourse analysis of The Sunday Mail’s and The Standard’s evocation of social memory shows that the two newspapers reflect the tension between indigenist and universalist imaginaries of belonging in Zimbabwe. But the newspapers’ construction of belonging in Zimbabwe is informed by justice claims as seen from each of their political standpoints. As such, their respective definitions of Zimbabweans’ justice claims in terms of their political standpoints, also propose how those justice claims should be addressed and who stands to benefit from them.
- Full Text:
- Date Issued: 2017
- Authors: Santos, Phillip
- Date: 2017
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/41753 , vital:25130
- Description: Although much effort has been expended on studying many sites of social memory, little attention has been directed at the media’s work of memory, especially in post-colonial Africa. The media’s work of memory is important because of its social standing as a communicative and cultural institution, and because social memory is imbricated in processes of both collective identity formation and nation-building which partly shape patterns of economic distribution, recognition, and representation in society. It is in this context that this study shows how Zimbabwe’s The Sunday Mail and The Standard newspapers used social memory to construct the country’s national identity between 1999 and 2013 in the context of a socio-economic and political crisis for the country’s poly-racial, and poly-ethno-linguistic communities. The study also explores how these newspapers worked as memory sites through their construction of Zimbabwe’s national identity during the period under study. It achieves these tasks by analysing how these newspapers reported on such issues as Zimbabwe’s colonial history, the country’s narrative of decolonisation, the Gukurahundi narrative, the land reform process, elections and independence celebrations. The study takes a critical realist approach to qualitative research, and uses Fairclough and Fairclough’s (2012) method of political discourse analysis as well as Aristotle’s approach to rhetoric for a close reading of the sampled newspaper articles. It is informed by Nancy Fraser’s Theory of Justice, Chantal Mouffe’s Model of Agonistic Pluralism, and Jurgen Habermas’s Discourse Ethics Theory. The study concludes that these two newspapers actively use social memory to construct versions of national identity for specific socio-political and economic ends. Editorials and opinions from The Sunday Mail, which construct Zimbabwean-ness in nativist terms represent the hegemonic appropriation of social memory to construct a sense of Zimbabwean nationhood. In contrast, The Standard uses social memory to construct Zimbabwean-ness in modernist terms with citizenship as the core organising principle of belonging. The political discourse analysis of The Sunday Mail’s and The Standard’s evocation of social memory shows that the two newspapers reflect the tension between indigenist and universalist imaginaries of belonging in Zimbabwe. But the newspapers’ construction of belonging in Zimbabwe is informed by justice claims as seen from each of their political standpoints. As such, their respective definitions of Zimbabweans’ justice claims in terms of their political standpoints, also propose how those justice claims should be addressed and who stands to benefit from them.
- Full Text:
- Date Issued: 2017
A poverty alleviation strategy of Vukuzenzele gardening project in Motherwell township
- Authors: Zitho, Andiswa
- Date: 2017
- Subjects: Economic development projects -- South Africa -- Port Elizabeth , Economic development -- South Africa -- Port Elizabeth Community development -- South Africa -- Port Elizabeth Poor -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13724 , vital:27302
- Description: Poverty is one of the issues that affects the development in our country. the strategies that are used differ from one to person to another. development is said to be measured through a lot of things but mostly through economic growth which influenced by poverty. the purpose of this study was to investigate the effectiveness of the strategies being used to alleviate poverty in the Motherwell township, in Port Elizabeth. The study focused mainly on Vukuzenzele gardening project, where a sample of 15 participants were purposovely selected to be part of the study. Furthermore, the aim of the study was to contribute towards community development by investigating the social issues that directly influence poverty eradication.
- Full Text:
- Date Issued: 2017
- Authors: Zitho, Andiswa
- Date: 2017
- Subjects: Economic development projects -- South Africa -- Port Elizabeth , Economic development -- South Africa -- Port Elizabeth Community development -- South Africa -- Port Elizabeth Poor -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13724 , vital:27302
- Description: Poverty is one of the issues that affects the development in our country. the strategies that are used differ from one to person to another. development is said to be measured through a lot of things but mostly through economic growth which influenced by poverty. the purpose of this study was to investigate the effectiveness of the strategies being used to alleviate poverty in the Motherwell township, in Port Elizabeth. The study focused mainly on Vukuzenzele gardening project, where a sample of 15 participants were purposovely selected to be part of the study. Furthermore, the aim of the study was to contribute towards community development by investigating the social issues that directly influence poverty eradication.
- Full Text:
- Date Issued: 2017
A privacy and security threat assessment framework for consumer health wearables
- Mnjama, Javan, Foster, Greg, Irwin, Barry V W
- Authors: Mnjama, Javan , Foster, Greg , Irwin, Barry V W
- Date: 2017
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/429217 , vital:72568 , https://ieeexplore.ieee.org/abstract/document/8251776
- Description: Health data is important as it provides an individual with knowledge of the factors needed to be improved for oneself. The development of fitness trackers and their associated software aid consumers to understand the manner in which they may improve their physical wellness. These devices are capable of collecting health data for a consumer such sleeping patterns, heart rate readings or the number of steps taken by an individual. Although, this information is very beneficial to guide a consumer to a better healthier state, it has been identified that they have privacy and security concerns. Privacy and Security are of great concern for fitness trackers and their associated applications as protecting health data is of critical importance. This is so, as health data is one of the highly sort after information by cyber criminals. Fitness trackers and their associated applications have been identified to contain privacy and security concerns that places the health data of consumers at risk to intruders. As the study of Consumer Health continues to grow it is vital to understand the elements that are needed to better protect the health information of a consumer. This research paper therefore provides a conceptual threat assessment framework that can be used to identify the elements needed to better secure Consumer Health Wearables. These elements consist of six core elements from the CIA triad and Microsoft STRIDE framework. Fourteen vulnerabilities were further discovered that were classified within these six core elements. Through this, better guidance can be achieved to improve the privacy and security of Consumer Health Wearables.
- Full Text:
- Date Issued: 2017
- Authors: Mnjama, Javan , Foster, Greg , Irwin, Barry V W
- Date: 2017
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/429217 , vital:72568 , https://ieeexplore.ieee.org/abstract/document/8251776
- Description: Health data is important as it provides an individual with knowledge of the factors needed to be improved for oneself. The development of fitness trackers and their associated software aid consumers to understand the manner in which they may improve their physical wellness. These devices are capable of collecting health data for a consumer such sleeping patterns, heart rate readings or the number of steps taken by an individual. Although, this information is very beneficial to guide a consumer to a better healthier state, it has been identified that they have privacy and security concerns. Privacy and Security are of great concern for fitness trackers and their associated applications as protecting health data is of critical importance. This is so, as health data is one of the highly sort after information by cyber criminals. Fitness trackers and their associated applications have been identified to contain privacy and security concerns that places the health data of consumers at risk to intruders. As the study of Consumer Health continues to grow it is vital to understand the elements that are needed to better protect the health information of a consumer. This research paper therefore provides a conceptual threat assessment framework that can be used to identify the elements needed to better secure Consumer Health Wearables. These elements consist of six core elements from the CIA triad and Microsoft STRIDE framework. Fourteen vulnerabilities were further discovered that were classified within these six core elements. Through this, better guidance can be achieved to improve the privacy and security of Consumer Health Wearables.
- Full Text:
- Date Issued: 2017
A privacy management framework for mobile personal electronic health records in South Africa
- Authors: Els, Floyd Nathaniel
- Date: 2017
- Subjects: Medical records -- Data processing Medical records -- Access control Electronic records -- Security measures
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/12733 , vital:39316
- Description: South Africa’s health status is in constant dismay, especially while under the strain of the quadruple burden of disease. The adoption of personal electronic health records (PEHRs) can be seen as a means to improve this status by empowering patients to manage their health and lifestyle better. While from the healthcare provider’s perspective, PEHRs has the ability to reduce medical errors; provide better communication channels and enhance the monitoring of patients. Despite these benefits for both healthcare providers and patients, there are three distinct information security threats relating to PEHRs. These threats refer to the individual, data in transit, and at rest. South Africa is still considered to be inexperienced with PEHRs, and consider it a relatively new concept to the healthcare system. The National e-Health Strategy and Protection of Personal Information Bill were discussed and compared to international standards in order to ascertain South Africa’s current standing on mobile healthcare privacy. However, there are no specific privacy and security controls in place to protect patients that access personal electronic health records through mobile devices. Therefore, the aim of this study is the development of a privacy management framework (PMF) to mitigate these privacy concerns. Following an interpretivistic approach to research, qualitative data was analysed from literature, and the privacy framework evaluated through expert reviews. The proposed PMF consists of 3 tiers, beginning with the top tier. The first tier relates to an organisations interpretation and understanding of data privacy laws and regulations, and in ensuring compliance with these laws. The second tier refers to two support pillars to maintain the first tier. These pillars are based on elements of operational privacy, as well as auditing and reviewing. The third tier serves as the basic foundation upon which the PMF was developed. It is mainly focused with creating privacy awareness amongst healthcare providers and patients by creating: training regimes on security and privacy threats, efficient communication standards, and constant ongoing support from top level management.
- Full Text:
- Date Issued: 2017
- Authors: Els, Floyd Nathaniel
- Date: 2017
- Subjects: Medical records -- Data processing Medical records -- Access control Electronic records -- Security measures
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/12733 , vital:39316
- Description: South Africa’s health status is in constant dismay, especially while under the strain of the quadruple burden of disease. The adoption of personal electronic health records (PEHRs) can be seen as a means to improve this status by empowering patients to manage their health and lifestyle better. While from the healthcare provider’s perspective, PEHRs has the ability to reduce medical errors; provide better communication channels and enhance the monitoring of patients. Despite these benefits for both healthcare providers and patients, there are three distinct information security threats relating to PEHRs. These threats refer to the individual, data in transit, and at rest. South Africa is still considered to be inexperienced with PEHRs, and consider it a relatively new concept to the healthcare system. The National e-Health Strategy and Protection of Personal Information Bill were discussed and compared to international standards in order to ascertain South Africa’s current standing on mobile healthcare privacy. However, there are no specific privacy and security controls in place to protect patients that access personal electronic health records through mobile devices. Therefore, the aim of this study is the development of a privacy management framework (PMF) to mitigate these privacy concerns. Following an interpretivistic approach to research, qualitative data was analysed from literature, and the privacy framework evaluated through expert reviews. The proposed PMF consists of 3 tiers, beginning with the top tier. The first tier relates to an organisations interpretation and understanding of data privacy laws and regulations, and in ensuring compliance with these laws. The second tier refers to two support pillars to maintain the first tier. These pillars are based on elements of operational privacy, as well as auditing and reviewing. The third tier serves as the basic foundation upon which the PMF was developed. It is mainly focused with creating privacy awareness amongst healthcare providers and patients by creating: training regimes on security and privacy threats, efficient communication standards, and constant ongoing support from top level management.
- Full Text:
- Date Issued: 2017
A profile of selected enterprises and their adopted cost allocation systems in Nelson Mandela Bay
- Authors: Vellem, Masixole
- Date: 2017
- Subjects: Cost accounting , Budget Business enterprises
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/13568 , vital:27239
- Description: Activity-based costing is a cost allocation method which appears to have many benefits when compared to traditional costing systems. However, there is limited academic research demonstrating this superiority. There is thus a need to investigate and profile the characteristics of selected enterprises and their adopted cost allocation systems. The main objective of this study was to profile and compare the characteristics of companies in Nelson Mandela Bay that use the activity-based costing system, versus those using traditional costing methods. The research methodology used for this research study is descriptive and quantitative, using various techniques for data analysis. An electronic internet based questionnaire was distributed to companies and the response automatically recorded for analysis with the help of Nelson Mandela University statistics department. The findings of the empirical study revealed that most (38%) of the respondents use a combination of both activity-based costing and traditional costing methods, followed by traditional costing methods (35%), and purely activity-based costing (27%). Data analysis revealed that companies in construction and manufacturing seemed to prefer activity-based costing over traditional costing methods. The findings raise the question as to whether the preference in cost allocation methods is based solely on the benefits of cost allocation, lack of new knowledge, adaptability within companies, or cost of change versus the benefit.
- Full Text:
- Date Issued: 2017
- Authors: Vellem, Masixole
- Date: 2017
- Subjects: Cost accounting , Budget Business enterprises
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/13568 , vital:27239
- Description: Activity-based costing is a cost allocation method which appears to have many benefits when compared to traditional costing systems. However, there is limited academic research demonstrating this superiority. There is thus a need to investigate and profile the characteristics of selected enterprises and their adopted cost allocation systems. The main objective of this study was to profile and compare the characteristics of companies in Nelson Mandela Bay that use the activity-based costing system, versus those using traditional costing methods. The research methodology used for this research study is descriptive and quantitative, using various techniques for data analysis. An electronic internet based questionnaire was distributed to companies and the response automatically recorded for analysis with the help of Nelson Mandela University statistics department. The findings of the empirical study revealed that most (38%) of the respondents use a combination of both activity-based costing and traditional costing methods, followed by traditional costing methods (35%), and purely activity-based costing (27%). Data analysis revealed that companies in construction and manufacturing seemed to prefer activity-based costing over traditional costing methods. The findings raise the question as to whether the preference in cost allocation methods is based solely on the benefits of cost allocation, lack of new knowledge, adaptability within companies, or cost of change versus the benefit.
- Full Text:
- Date Issued: 2017
A proposed model for enterprise resource planning benefits for SMEs
- Authors: De Matos, Paulo
- Date: 2017
- Subjects: Small business -- South Africa Enterprise resource planning -- South Africa , Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/14971 , vital:28107
- Description: Small to medium sized enterprises (SMEs) play a significant role in global and national economies, both in developed and developing countries, contributing significantly to economic growth and job creation. Yet, SMEs face ongoing survival issues as their limited access to resources often constrains their ability to compete and realise their potential. Enterprise Resource Planning (ERP) systems are known to be a crucial component in realising benefits for any organisation and are seen as significant contributors to an organisation’s performance. However, only a portion of SMEs report that their value expectations have been met in adopting an ERP system. SMEs require a better understanding of how to extract value from ERP adoption in order to remain competitive. An on-going SME problem is a lack of low-level awareness of the benefits that an ERP system is capable of providing them. The problem is stated as “SMEs do not understand the benefits derived from the adoption of an ERP system”. The purpose of this treatise was to determine a clearer understanding of how ERP systems can be considered a technological innovation that may be exploited by an SME to deliver business value by increasing the performance of the SME and thereby increasing the SME’s competitive advantage. A literature review was conducted on ERP and SMEs which identified benefit models grounded in the theories of Diffusion of Innovation (DOI) and Resource Based View (RBV). DOI explains the benefits derived from ERP use as the technology diffuses throughout the social organisation and RBV measures the business value extracted from ERP adoption and use. A model for ERP benefits for SMEs was proposed based on the extant literature and empirical evaluation on a sample of 107 SYSPRO ERP users in South Africa. The model was statistically assessed as to the relationships between the independent variables of ease of use, collaboration, capabilities, efficiencies, analytics, industry sector and maturity against the dependent variable of ERP business value. The variables of analytics, capabilities and ease of use together explain 68.9% of the variance of ERP business value, while analytics and capabilities explain 53.8%. No significant relationship was found for efficiencies, collaboration, industry or maturity, being a measure of length of years’ experience in ERP use. The results indicate that SMEs perceive analytics to be a valuable determinant of ERP value contributing to the competitiveness of SMEs. The higher the SME focuses on analytics, the greater the organisation’s performance increases due to the enhancement of analytical-based decisions aiding in a better decision-making process. Capabilities are the degree to which an ERP system caters for the functional needs of the SME. This treatise argues that SMEs should pay particular focus on their operational requirements and whether the ERP system is capable of providing them as customisation of the ERP is costly. Organisational personnel utilising ERP must be comfortable utilising it. Perceptions as to an ERP’s complexity and usefulness define the ease-of-use. SMEs should consider the inherent aspects of a given ERP system that support the adoption rate of their personnel of an ERP system. Practically, SMEs should assess the degree of system intuitiveness both during ERP selection and during the adoption lifecycle phases. ERP providers should focus on the provisioning of aspects both in the software and during the implementation of an ERP system at an SME in ensuring the system is intuitive, useful, easy to use, functionally addresses the SME requirements simply and surfaces meaningful analytics in support of decision-making process.
- Full Text:
- Date Issued: 2017
- Authors: De Matos, Paulo
- Date: 2017
- Subjects: Small business -- South Africa Enterprise resource planning -- South Africa , Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/14971 , vital:28107
- Description: Small to medium sized enterprises (SMEs) play a significant role in global and national economies, both in developed and developing countries, contributing significantly to economic growth and job creation. Yet, SMEs face ongoing survival issues as their limited access to resources often constrains their ability to compete and realise their potential. Enterprise Resource Planning (ERP) systems are known to be a crucial component in realising benefits for any organisation and are seen as significant contributors to an organisation’s performance. However, only a portion of SMEs report that their value expectations have been met in adopting an ERP system. SMEs require a better understanding of how to extract value from ERP adoption in order to remain competitive. An on-going SME problem is a lack of low-level awareness of the benefits that an ERP system is capable of providing them. The problem is stated as “SMEs do not understand the benefits derived from the adoption of an ERP system”. The purpose of this treatise was to determine a clearer understanding of how ERP systems can be considered a technological innovation that may be exploited by an SME to deliver business value by increasing the performance of the SME and thereby increasing the SME’s competitive advantage. A literature review was conducted on ERP and SMEs which identified benefit models grounded in the theories of Diffusion of Innovation (DOI) and Resource Based View (RBV). DOI explains the benefits derived from ERP use as the technology diffuses throughout the social organisation and RBV measures the business value extracted from ERP adoption and use. A model for ERP benefits for SMEs was proposed based on the extant literature and empirical evaluation on a sample of 107 SYSPRO ERP users in South Africa. The model was statistically assessed as to the relationships between the independent variables of ease of use, collaboration, capabilities, efficiencies, analytics, industry sector and maturity against the dependent variable of ERP business value. The variables of analytics, capabilities and ease of use together explain 68.9% of the variance of ERP business value, while analytics and capabilities explain 53.8%. No significant relationship was found for efficiencies, collaboration, industry or maturity, being a measure of length of years’ experience in ERP use. The results indicate that SMEs perceive analytics to be a valuable determinant of ERP value contributing to the competitiveness of SMEs. The higher the SME focuses on analytics, the greater the organisation’s performance increases due to the enhancement of analytical-based decisions aiding in a better decision-making process. Capabilities are the degree to which an ERP system caters for the functional needs of the SME. This treatise argues that SMEs should pay particular focus on their operational requirements and whether the ERP system is capable of providing them as customisation of the ERP is costly. Organisational personnel utilising ERP must be comfortable utilising it. Perceptions as to an ERP’s complexity and usefulness define the ease-of-use. SMEs should consider the inherent aspects of a given ERP system that support the adoption rate of their personnel of an ERP system. Practically, SMEs should assess the degree of system intuitiveness both during ERP selection and during the adoption lifecycle phases. ERP providers should focus on the provisioning of aspects both in the software and during the implementation of an ERP system at an SME in ensuring the system is intuitive, useful, easy to use, functionally addresses the SME requirements simply and surfaces meaningful analytics in support of decision-making process.
- Full Text:
- Date Issued: 2017
A proposed service quality framework for multi-national supply logistics providers in the South African automotive industry
- Authors: Van Aswegen, Dawid Titus
- Date: 2017
- Subjects: Business logistics -- South Africa -- Management , Purchasing -- South Africa -- Management , Automobile industry and trade -- South Africa , Industrial procurement -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21307 , vital:29476
- Description: Managing a sustainable service business rests on two critical customer perceptions: Firstly, the perceived sufficiency of the value of the service, and secondly the level of value differentiation between the current service provider other service providers in the market. (DeSarbo, Ebbs, Fong & Snow, 2010; Parasuraman & Grewal, 2000) The direction for this study was prompted by the limited research available around service quality for Supply Logistics within the global automotive industry. The study identified the key factors that logistics service providers need to focus on when aligning their perceptions of service quality to that of their customers. The service gaps between customer and service provider perceptions are uncovered. Particular focus was given to: The definition gaps in service quality, The perceived level of service quality, and The size of service quality differentiation between service providers. The key finding of the study is that service differentiation is influenced by the ability of the Logistics Service Provider (LSP) to deliver a quality of service in line with the level of importance the various elements hold to the customer. The causal relationships offered a step wise understanding of improving the perceptions of customers. This perception forming process is outlined as follows: Firstly, create a common understanding of the definition of service quality and establish the comparative importance of the various elements. Having an understanding of how customers’ value service quality is a critical first step in delivering superior service. A proposed Service Quality Framework for multi-national Supply Logistics providers in the South African automotive industry Secondly, align efforts to achieve in accordance to the level of importance of the service elements. If this is achieved, LSP’s will retain positive differentiation to its competitors irrespective of the actions of those competitors. Lastly, LSP’s need to regularly review if their own perception of the service level (per element) is in line with that of the customer. The study created a service quality framework of 22 different service elements grouped in four service factors. The relative importance of these elements were uncovered. This offered insight for organizing the business around key service elements. Within Supply Logistics the operational-management-tools, engineering-skills, processes-stability and management-structure are typical elements around which customers form their perceptions. The quality of the direct staff holds the key to sustained customer satisfaction, much more so than the commercial arrangements, industry innovations and the prestige of the brand behind the service. This study laid a foundation from which future research can deeper explore the unique slant that geographical, organisational designation or customer brand lines hold on the service quality perception.
- Full Text:
- Date Issued: 2017
- Authors: Van Aswegen, Dawid Titus
- Date: 2017
- Subjects: Business logistics -- South Africa -- Management , Purchasing -- South Africa -- Management , Automobile industry and trade -- South Africa , Industrial procurement -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21307 , vital:29476
- Description: Managing a sustainable service business rests on two critical customer perceptions: Firstly, the perceived sufficiency of the value of the service, and secondly the level of value differentiation between the current service provider other service providers in the market. (DeSarbo, Ebbs, Fong & Snow, 2010; Parasuraman & Grewal, 2000) The direction for this study was prompted by the limited research available around service quality for Supply Logistics within the global automotive industry. The study identified the key factors that logistics service providers need to focus on when aligning their perceptions of service quality to that of their customers. The service gaps between customer and service provider perceptions are uncovered. Particular focus was given to: The definition gaps in service quality, The perceived level of service quality, and The size of service quality differentiation between service providers. The key finding of the study is that service differentiation is influenced by the ability of the Logistics Service Provider (LSP) to deliver a quality of service in line with the level of importance the various elements hold to the customer. The causal relationships offered a step wise understanding of improving the perceptions of customers. This perception forming process is outlined as follows: Firstly, create a common understanding of the definition of service quality and establish the comparative importance of the various elements. Having an understanding of how customers’ value service quality is a critical first step in delivering superior service. A proposed Service Quality Framework for multi-national Supply Logistics providers in the South African automotive industry Secondly, align efforts to achieve in accordance to the level of importance of the service elements. If this is achieved, LSP’s will retain positive differentiation to its competitors irrespective of the actions of those competitors. Lastly, LSP’s need to regularly review if their own perception of the service level (per element) is in line with that of the customer. The study created a service quality framework of 22 different service elements grouped in four service factors. The relative importance of these elements were uncovered. This offered insight for organizing the business around key service elements. Within Supply Logistics the operational-management-tools, engineering-skills, processes-stability and management-structure are typical elements around which customers form their perceptions. The quality of the direct staff holds the key to sustained customer satisfaction, much more so than the commercial arrangements, industry innovations and the prestige of the brand behind the service. This study laid a foundation from which future research can deeper explore the unique slant that geographical, organisational designation or customer brand lines hold on the service quality perception.
- Full Text:
- Date Issued: 2017
A proposed theoretical model for successful implementation of franchising in the South African chicken-based fast food industry
- Ekosse, Emmanuel Georges Ivo Ekosse
- Authors: Ekosse, Emmanuel Georges Ivo Ekosse
- Date: 2017
- Subjects: Franchises (Retail trade) -- South Africa , Fast food restaurants -- South Africa -- Management Chain restaurants -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/15567 , vital:28270
- Description: The purpose of this case study research effort was to develop and propose a theoretical model for the successful implementation of franchising in the South African chicken-based fast food industry. Design/Methodology/Approach - A single case with embedded units of a franchisor and a franchisee was initially adopted, but inaccessibility to respondents resulted in the adaptation of the study into a single holistic case. This is justified as the case serves a revelatory and explanatory purpose (Yin, 1994, p. 44). The case provided insight into the implementation processes of franchising in the South African chicken-based fast food industry; where franchised chicken-based concepts are leading the industry. The inaccessibility to original target respondents considered a limitation in the original research design. The limited contextual knowledge of the transcriber, and inexperience resulted in a sub-par transcript which slightly limited the interpretation of the data. Originality/Value – The case study examines the current implementation of franchising in the South African chicken-based fast food industry; with particular focus on the chicken-based fast food franchise systems which have consistently outperformed other types of fast food franchise systems. The proposed theoretical model can be applied in any industry or geographical location with an adjustment of the model‟s contextual considerations.
- Full Text:
- Date Issued: 2017
- Authors: Ekosse, Emmanuel Georges Ivo Ekosse
- Date: 2017
- Subjects: Franchises (Retail trade) -- South Africa , Fast food restaurants -- South Africa -- Management Chain restaurants -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/15567 , vital:28270
- Description: The purpose of this case study research effort was to develop and propose a theoretical model for the successful implementation of franchising in the South African chicken-based fast food industry. Design/Methodology/Approach - A single case with embedded units of a franchisor and a franchisee was initially adopted, but inaccessibility to respondents resulted in the adaptation of the study into a single holistic case. This is justified as the case serves a revelatory and explanatory purpose (Yin, 1994, p. 44). The case provided insight into the implementation processes of franchising in the South African chicken-based fast food industry; where franchised chicken-based concepts are leading the industry. The inaccessibility to original target respondents considered a limitation in the original research design. The limited contextual knowledge of the transcriber, and inexperience resulted in a sub-par transcript which slightly limited the interpretation of the data. Originality/Value – The case study examines the current implementation of franchising in the South African chicken-based fast food industry; with particular focus on the chicken-based fast food franchise systems which have consistently outperformed other types of fast food franchise systems. The proposed theoretical model can be applied in any industry or geographical location with an adjustment of the model‟s contextual considerations.
- Full Text:
- Date Issued: 2017
A psychobiographical study of Robert Nesta “Bob” Marley
- Authors: Willis, Lynn Sherri
- Date: 2017
- Subjects: Developmental psychology , Life cycle, Human -- Psychological aspects Marley, Bob , Psychology -- Biographical methods
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13480 , vital:27209
- Description: Psychobiography is a qualitative research design used to explore and understand the life story of an individual through the lens of psychological theory. The application of theory is typically done to finished lives of well-known or enigmatic people, and covers the person’s entire lifespan. The aim of the study was to explore and describe the personality development of the Rastafarian reggae musician Bob Marley.To meet this aim the study created a comprehensive picture of Marley’s life within the particular social, economic and historical context in which he lived. Marley’s work was considered influential both during and after his life. His music is listened to by diverse groups of people, and is known internationally. Marley’s personality was explored by applying Eric Berne’s theory of Transactional Analysis (TA) to his life story. Data was collected and analyzed using a strategy consisting of three steps, namely, data reduction, data display, and conclusion drawing and verification. Results of the study indicated that TA is a suitable theory for creating insight into the life of this historical figure, and has led to an increased understanding of the application of this psychological theory. Lastly, the study has contributed towards increasing the number of psychobiographical studies conducted in the South African context.
- Full Text:
- Date Issued: 2017
- Authors: Willis, Lynn Sherri
- Date: 2017
- Subjects: Developmental psychology , Life cycle, Human -- Psychological aspects Marley, Bob , Psychology -- Biographical methods
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13480 , vital:27209
- Description: Psychobiography is a qualitative research design used to explore and understand the life story of an individual through the lens of psychological theory. The application of theory is typically done to finished lives of well-known or enigmatic people, and covers the person’s entire lifespan. The aim of the study was to explore and describe the personality development of the Rastafarian reggae musician Bob Marley.To meet this aim the study created a comprehensive picture of Marley’s life within the particular social, economic and historical context in which he lived. Marley’s work was considered influential both during and after his life. His music is listened to by diverse groups of people, and is known internationally. Marley’s personality was explored by applying Eric Berne’s theory of Transactional Analysis (TA) to his life story. Data was collected and analyzed using a strategy consisting of three steps, namely, data reduction, data display, and conclusion drawing and verification. Results of the study indicated that TA is a suitable theory for creating insight into the life of this historical figure, and has led to an increased understanding of the application of this psychological theory. Lastly, the study has contributed towards increasing the number of psychobiographical studies conducted in the South African context.
- Full Text:
- Date Issued: 2017
A psychosocial study of young adults’ experiences of their sibling’s mental illness
- Authors: Laurie, Gina
- Date: 2017
- Subjects: Brothers and sisters of people with disabilities -- South Africa -- Case studies , Brothers and sisters of people with disabilities -- Psychology , Mentally ill -- Family relationships , Mentally ill -- Care -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/6165 , vital:21053
- Description: There are a number of studies that investigate the experiences of mental illness in the context of sibling relationships. However, these studies have not focused on young adulthood and limited research has been conducted in South Africa. This research uses a psychosocial framework which combines psychoanalytic theory and social constructionism to account for individual subjectivity and social influences. This method sought to answer two main research questions: how do young adults construct their experiences of having a sibling with a mental illness and with what effects, and how might we understand the emotional investments in these constructions? Six participants were interviewed and the findings suggest that participants draw on four main discourses in constructing their siblings’ mental illness: a discourse of mental illness as a sickness, a discourse of mental illness as part of the person, a discourse of mental illness as bad behaviour, and a discourse of mental illness as a spiritual issue. These discourses and the function of these discourses are discussed. Furthermore, an extract from one participant is examined in a case study format so as to explore the emotional investments in the discourse of mental illness as bad behaviour, arguing that her investments in this discourse serves to protect her by enabling her to manage feelings of not being ‘good enough’.
- Full Text:
- Date Issued: 2017
- Authors: Laurie, Gina
- Date: 2017
- Subjects: Brothers and sisters of people with disabilities -- South Africa -- Case studies , Brothers and sisters of people with disabilities -- Psychology , Mentally ill -- Family relationships , Mentally ill -- Care -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/6165 , vital:21053
- Description: There are a number of studies that investigate the experiences of mental illness in the context of sibling relationships. However, these studies have not focused on young adulthood and limited research has been conducted in South Africa. This research uses a psychosocial framework which combines psychoanalytic theory and social constructionism to account for individual subjectivity and social influences. This method sought to answer two main research questions: how do young adults construct their experiences of having a sibling with a mental illness and with what effects, and how might we understand the emotional investments in these constructions? Six participants were interviewed and the findings suggest that participants draw on four main discourses in constructing their siblings’ mental illness: a discourse of mental illness as a sickness, a discourse of mental illness as part of the person, a discourse of mental illness as bad behaviour, and a discourse of mental illness as a spiritual issue. These discourses and the function of these discourses are discussed. Furthermore, an extract from one participant is examined in a case study format so as to explore the emotional investments in the discourse of mental illness as bad behaviour, arguing that her investments in this discourse serves to protect her by enabling her to manage feelings of not being ‘good enough’.
- Full Text:
- Date Issued: 2017
A real estate management framework for the public sector in South Africa
- Moleko, Thabang Vuyani Qaqambile
- Authors: Moleko, Thabang Vuyani Qaqambile
- Date: 2017
- Subjects: Real estate management -- South Africa , Real property -- South Africa Real estate development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/19135 , vital:28776
- Description: Organisations have realised that fixed asset portfolio or real estate portfolio can be the second or third largest operating cost of an organisation. Management has not placed sufficient attention to how to treat real estate as a strategic asset that is part of corporate strategy. This is now called Corporate Real Estate Management (CREM) which is now embraced as a way of incorporating the strategy and management of real estate into the corporate strategy imperatives in the management of all successful organisations with a property portfolio. Property and land are part of the narrative of the painful legacy of apartheid and dispossession in South Africa. The South African government has a sizable property portfolio that should be supporting its strategic and necessary service delivery needs. The state property portfolio has an urgent maintenance backlog and concedes it has performed poor overall management of the portfolio. The rectification of the backlog and the new buildings are required at a significant cost to the taxpayer. The state has to start using CREM in the management of their public sector real estate assets(PSRE). The study seeks to see if public sector organisations have adopted the principles of CREM into their management of PSRE. The study has reviewed the variables of planning, processes, competencies, information, operations and structure around PSRE. These majority of these variables have been shown an influence on the wellbeing of the public-sector property portfolio and the functioning of public sector as a whole.
- Full Text:
- Date Issued: 2017
- Authors: Moleko, Thabang Vuyani Qaqambile
- Date: 2017
- Subjects: Real estate management -- South Africa , Real property -- South Africa Real estate development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/19135 , vital:28776
- Description: Organisations have realised that fixed asset portfolio or real estate portfolio can be the second or third largest operating cost of an organisation. Management has not placed sufficient attention to how to treat real estate as a strategic asset that is part of corporate strategy. This is now called Corporate Real Estate Management (CREM) which is now embraced as a way of incorporating the strategy and management of real estate into the corporate strategy imperatives in the management of all successful organisations with a property portfolio. Property and land are part of the narrative of the painful legacy of apartheid and dispossession in South Africa. The South African government has a sizable property portfolio that should be supporting its strategic and necessary service delivery needs. The state property portfolio has an urgent maintenance backlog and concedes it has performed poor overall management of the portfolio. The rectification of the backlog and the new buildings are required at a significant cost to the taxpayer. The state has to start using CREM in the management of their public sector real estate assets(PSRE). The study seeks to see if public sector organisations have adopted the principles of CREM into their management of PSRE. The study has reviewed the variables of planning, processes, competencies, information, operations and structure around PSRE. These majority of these variables have been shown an influence on the wellbeing of the public-sector property portfolio and the functioning of public sector as a whole.
- Full Text:
- Date Issued: 2017
A record of cheetah (Acinonyx jubatus) diet in the Northern Tuli Game Reserve, Botswana
- Craig, Christie A, Brassine, Eleanor I, Parker, Daniel M
- Authors: Craig, Christie A , Brassine, Eleanor I , Parker, Daniel M
- Date: 2017
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/123004 , vital:35395 , https://doi.org/10.1111/aje.12374
- Description: Cheetahs (Acinonyx jubatus) typically prey upon the most available small to medium-sized (23–56 kg) antelope (Hayward et al., 2006). In Botswana, impala (Aepyceros melampus) and springbok (Antidorcas marsupialis), followed by steenbok (Raphicerus campestris) and duiker (Sylvicapra grimmia), are the prey species most frequently killed by cheetahs (Klein, 2007). Juvenile eland (Tragelaphus oryx), gemsbok (Oryx gazella), hartebeest (Alcelaphus buselaphus) and kudu (Tragelaphus strepsiceros) are also taken (Klein, 2007). The Northern Tuli Game Reserve (NOTUGRE) in eastern Botswana is naturally delineated by the nonperennial Shashe and Limpopo rivers in the east and south and has relatively porous game fencing along portions of the western and southern boundaries (Fig. 1) (Jackson, McNutt & Apps, 2012). Neither the fences nor the rivers restrict the movement of large carnivores such as cheetahs, lions (Panthera leo), leopards (Panthera pardus), spotted hyaenas (Crocuta crocuta) and African wild dogs (Lycaon pictus) onto neighbouring pastoral land (Jackson, McNutt & Apps, 2012). It is thus possible that cheetahs are feeding on livestock outside of the park. However, the diet of the cheetahs in NOTUGRE has not been evaluated. Our study serves to describe the diet of the cheetahs in NOTUGRE using both scats and kill sightings.
- Full Text:
- Date Issued: 2017
- Authors: Craig, Christie A , Brassine, Eleanor I , Parker, Daniel M
- Date: 2017
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/123004 , vital:35395 , https://doi.org/10.1111/aje.12374
- Description: Cheetahs (Acinonyx jubatus) typically prey upon the most available small to medium-sized (23–56 kg) antelope (Hayward et al., 2006). In Botswana, impala (Aepyceros melampus) and springbok (Antidorcas marsupialis), followed by steenbok (Raphicerus campestris) and duiker (Sylvicapra grimmia), are the prey species most frequently killed by cheetahs (Klein, 2007). Juvenile eland (Tragelaphus oryx), gemsbok (Oryx gazella), hartebeest (Alcelaphus buselaphus) and kudu (Tragelaphus strepsiceros) are also taken (Klein, 2007). The Northern Tuli Game Reserve (NOTUGRE) in eastern Botswana is naturally delineated by the nonperennial Shashe and Limpopo rivers in the east and south and has relatively porous game fencing along portions of the western and southern boundaries (Fig. 1) (Jackson, McNutt & Apps, 2012). Neither the fences nor the rivers restrict the movement of large carnivores such as cheetahs, lions (Panthera leo), leopards (Panthera pardus), spotted hyaenas (Crocuta crocuta) and African wild dogs (Lycaon pictus) onto neighbouring pastoral land (Jackson, McNutt & Apps, 2012). It is thus possible that cheetahs are feeding on livestock outside of the park. However, the diet of the cheetahs in NOTUGRE has not been evaluated. Our study serves to describe the diet of the cheetahs in NOTUGRE using both scats and kill sightings.
- Full Text:
- Date Issued: 2017
A review of how teachers are using the renewable energy materials in their lessons
- Authors: Lambrechts, Therese
- Date: 2017
- Subjects: Renewable energy sources -- Study and teaching -- South Africa , Renewable energy sources -- Study and teaching -- South Africa -- South Africa , Curriculum evaluation -- South Africa , Environmental education -- South Africa
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/13888 , vital:21864
- Description: Climate change and renewable energy have recently become part of the school curriculum in South Africa. Many teachers at the secondary school level thus have to teach topics with which they are not (necessarily) familiar. The Centre for Renewable and Sustainable Energy Studies at Stellenbosch University has established a schools' programme to provide materials to aid the educators in the teaching of renewable energy topics. A research-based set of Learning Teaching Support Material (LTSM) was developed for high school educators. The learning material includes a DVD, PowerPoint presentations, posters, a teacher's manual, and assignments that can be used in different subjects. This study reports and reviews how teachers are currently using the material. Teacher accounts of materials use and evidence of learning in students work were solicited using an appreciative inquiry review process. The data reflected the value being created through patterns of materials use. A Vygotskian based task sequencing framework of Anne Edwards was used to examine the patterns of use which support learning. The use of the task sequencing as an analytical lens allowed the review to probe how knowledge representation was the primary use by teachers. Here they introduced learners to key concepts and to broaden their knowledge on renewable energy. The activities served to scaffold a clear learning progression but the activities were not strongly enough orientated towards ESD as learner-led processes of enquiry and action. The outcomes of the study will be used to update and better align the materials with a need for teachers to strengthen important ESD outcomes in the current curriculum.
- Full Text:
- Date Issued: 2017
- Authors: Lambrechts, Therese
- Date: 2017
- Subjects: Renewable energy sources -- Study and teaching -- South Africa , Renewable energy sources -- Study and teaching -- South Africa -- South Africa , Curriculum evaluation -- South Africa , Environmental education -- South Africa
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/13888 , vital:21864
- Description: Climate change and renewable energy have recently become part of the school curriculum in South Africa. Many teachers at the secondary school level thus have to teach topics with which they are not (necessarily) familiar. The Centre for Renewable and Sustainable Energy Studies at Stellenbosch University has established a schools' programme to provide materials to aid the educators in the teaching of renewable energy topics. A research-based set of Learning Teaching Support Material (LTSM) was developed for high school educators. The learning material includes a DVD, PowerPoint presentations, posters, a teacher's manual, and assignments that can be used in different subjects. This study reports and reviews how teachers are currently using the material. Teacher accounts of materials use and evidence of learning in students work were solicited using an appreciative inquiry review process. The data reflected the value being created through patterns of materials use. A Vygotskian based task sequencing framework of Anne Edwards was used to examine the patterns of use which support learning. The use of the task sequencing as an analytical lens allowed the review to probe how knowledge representation was the primary use by teachers. Here they introduced learners to key concepts and to broaden their knowledge on renewable energy. The activities served to scaffold a clear learning progression but the activities were not strongly enough orientated towards ESD as learner-led processes of enquiry and action. The outcomes of the study will be used to update and better align the materials with a need for teachers to strengthen important ESD outcomes in the current curriculum.
- Full Text:
- Date Issued: 2017
A review of the development and enactment of a radio programme on rainwater harvesting in expanding social learning interactions: a case of the Imvotho Bubomi Learning Network in the Nkonkobe Municipality, Eastern Cape, South Africa
- Authors: Lupele, Chisala
- Date: 2017
- Subjects: Imvotho Bubomi Learning Network , Amanzi for Food , Radio in education -- South Africa -- Eastern Cape , Educational broadcasting -- South Africa -- Eastern Cape , Radio stations -- South Africa -- Eastern Cape , Community radio -- South Africa -- Eastern Cape , Environmental education -- South Africa , Water conservation -- Study and teaching -- South Africa , Rhodes University. Environmental Learning Research Centre
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/12991 , vital:21786
- Description: The use of radio and associated information and communications technologies (ICTs) has not been widely explored as a process of environmental education over the years. If environmental education is to involve many people, the use of radio and associated ICTs, particularly in community radio, needs to be researched because radio has multilayered functions. This study examines how practitioners in an agricultural Community of Practice (CoP), namely the Imvotho Bubomi Learning Network in the Nkonkobe Municipality, Eastern Cape, South Africa developed a radio programme on rainwater harvesting for the promotion of food security. The study probes the expansion and social learning of the network and into the public sphere after broadcasts. The study draws on research data generated in the Amanzi for Food project which was funded by the Water Research Commission of South Africa and was led by the Rhodes University Environmental Learning Research Centre. Using interviews, radio programme transcripts and observations, the study found that through using their prior knowledge from a training of trainers’ course on rain water harvesting and drawing on everyday experience of rainwater harvesting the CoP members had an expansion in their mutual engagement, joint enterprise, diversity, shared repertoire and identity into a knowledge community. This learning process developed through a successive elaboration of social ecological and social articulations related to the expansive functioning of the CoP; and experience of the benefits of rainwater harvesting as radio programme listeners deliberated how the different practices related to their existing knowledge and experience. The study also found that these expansive processes of social learning occurred across the spectrum of smallholder farmers and homestead food growers in a stimulated radio listening focus group discussion. The study concludes that agriculture practitioners involved in education for sustainable development could expand their knowledge sharing platforms by giving more attention to community radio as a means of both involving participants and engaging learning communities in local environment and sustainability concerns.
- Full Text:
- Date Issued: 2017
- Authors: Lupele, Chisala
- Date: 2017
- Subjects: Imvotho Bubomi Learning Network , Amanzi for Food , Radio in education -- South Africa -- Eastern Cape , Educational broadcasting -- South Africa -- Eastern Cape , Radio stations -- South Africa -- Eastern Cape , Community radio -- South Africa -- Eastern Cape , Environmental education -- South Africa , Water conservation -- Study and teaching -- South Africa , Rhodes University. Environmental Learning Research Centre
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/12991 , vital:21786
- Description: The use of radio and associated information and communications technologies (ICTs) has not been widely explored as a process of environmental education over the years. If environmental education is to involve many people, the use of radio and associated ICTs, particularly in community radio, needs to be researched because radio has multilayered functions. This study examines how practitioners in an agricultural Community of Practice (CoP), namely the Imvotho Bubomi Learning Network in the Nkonkobe Municipality, Eastern Cape, South Africa developed a radio programme on rainwater harvesting for the promotion of food security. The study probes the expansion and social learning of the network and into the public sphere after broadcasts. The study draws on research data generated in the Amanzi for Food project which was funded by the Water Research Commission of South Africa and was led by the Rhodes University Environmental Learning Research Centre. Using interviews, radio programme transcripts and observations, the study found that through using their prior knowledge from a training of trainers’ course on rain water harvesting and drawing on everyday experience of rainwater harvesting the CoP members had an expansion in their mutual engagement, joint enterprise, diversity, shared repertoire and identity into a knowledge community. This learning process developed through a successive elaboration of social ecological and social articulations related to the expansive functioning of the CoP; and experience of the benefits of rainwater harvesting as radio programme listeners deliberated how the different practices related to their existing knowledge and experience. The study also found that these expansive processes of social learning occurred across the spectrum of smallholder farmers and homestead food growers in a stimulated radio listening focus group discussion. The study concludes that agriculture practitioners involved in education for sustainable development could expand their knowledge sharing platforms by giving more attention to community radio as a means of both involving participants and engaging learning communities in local environment and sustainability concerns.
- Full Text:
- Date Issued: 2017
A risk-based framework for new products: a South African telecommunication’s study
- Authors: Jeffries, Michael
- Date: 2017
- Subjects: Telephone companies -- Risk management -- South Africa , Telephone companies -- South Africa -- Case studies , Telecommunication -- Security measures -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/4765 , vital:20722
- Description: The integrated reports of Vodacom, Telkom and MTN — telecommunication organisations in South Africa — show that they are diversifying their product offerings from traditional voice and data services. These organisations are including new offerings covering the financial, health, insurance and mobile education services. The potential exists for these organisations to launch products that are substandard and which either do not take into account customer needs or do not comply with current legislations or regulations. Most telecommunication organisations have a well-defined enterprise risk management program, to ensure compliance to King III, however risk management processes specifically for new products and services might be lacking. The responsibility usually resides with the product managers for the implementation of robust products; however they do not always have the correct skillset to ensure adherence to governance requirements and therefore might not be aware of which laws they might not be adhering to, or understand the customers’ requirements. More complex products, additional competition, changes to technology and new business ventures have reinforced the need to manage risk on telecommunication products. Failure to take risk requirements into account could lead to potential fines, damage the organisation’s reputation which could lead to customers churning from these service providers. This research analyses three periods of data captured from a mobile telecommunication organisation to assess the current status quo of risk management maturity within the organisation’s product and service environment. Based on the analysis as well as industry best practices, a risk management framework for products is proposed that can assist product managers analyse concepts to ensure adherence to governance requirements. This could assist new product or service offerings in the marketplace do not create a perception of distrust by consumers.
- Full Text:
- Date Issued: 2017
- Authors: Jeffries, Michael
- Date: 2017
- Subjects: Telephone companies -- Risk management -- South Africa , Telephone companies -- South Africa -- Case studies , Telecommunication -- Security measures -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/4765 , vital:20722
- Description: The integrated reports of Vodacom, Telkom and MTN — telecommunication organisations in South Africa — show that they are diversifying their product offerings from traditional voice and data services. These organisations are including new offerings covering the financial, health, insurance and mobile education services. The potential exists for these organisations to launch products that are substandard and which either do not take into account customer needs or do not comply with current legislations or regulations. Most telecommunication organisations have a well-defined enterprise risk management program, to ensure compliance to King III, however risk management processes specifically for new products and services might be lacking. The responsibility usually resides with the product managers for the implementation of robust products; however they do not always have the correct skillset to ensure adherence to governance requirements and therefore might not be aware of which laws they might not be adhering to, or understand the customers’ requirements. More complex products, additional competition, changes to technology and new business ventures have reinforced the need to manage risk on telecommunication products. Failure to take risk requirements into account could lead to potential fines, damage the organisation’s reputation which could lead to customers churning from these service providers. This research analyses three periods of data captured from a mobile telecommunication organisation to assess the current status quo of risk management maturity within the organisation’s product and service environment. Based on the analysis as well as industry best practices, a risk management framework for products is proposed that can assist product managers analyse concepts to ensure adherence to governance requirements. This could assist new product or service offerings in the marketplace do not create a perception of distrust by consumers.
- Full Text:
- Date Issued: 2017
A satrean account of the role of social narratives in the identity-formation and self-conception of the queer and intersex subject
- Authors: Phillips, Bianca Jewel
- Date: 2017
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/41554 , vital:25101
- Description: Successful, fully-fledged identity-formation and positive self-conception are contingent on the availability and sufficiency of social narratives. Following a Sartrean account of the human subject, identity will be shown to depend on externally-derived features (termed facticity). Facticity contains both material and social components. This thesis will show the two to be inextricably interlinked, and in so doing endorse Judith Butler's view that the material comes to us already seeped in social meaning. The interactive relationship between the discursive and the material will be illustrated by examining the phenomenon of intersexuality, in which the prevailing narrative of a dichotomized two-sex system has, through surgical, hormonal, and psychological procedures, become written into the flesh of non-binary individuals. The absence of affirming, diverse, and pluralistic narratives surrounding intersexuality, coupled with the imposition of the two-sex script, has (negatively) affected the material experiences, and subsequent identity-formation, of intersex individuals. Given the reliance of identity on socially-constituted facticities, the pursuit of flourishing, dignity, and an authentic and cohesive sense of self requires inclusive and diverse social scripts. Drawing on Mirander Fricker, I will elucidate how lacunae in the hermeneutical resource have resulted in confusion, unhappiness, and a lack of proper self-conception for individuals belonging to subjugated groups. Conversely, the availability of positive, diverse, and inclusive narratives will be shown to allow for more self-aware, self-determined subjects. I will ground my advocacy of inclusive, diverse social narratives in an examination of the beneficial genesis and development of the identity politics present in LGBTQIA++ movements (such as "Out and Proud", recognition of queer identity, and the development of non-binary gender). Assuming that self-understanding, authenticity, and flourishing are ethical goods that are valued, inclusive and affirming narratives for subjugated groups will be shown to be a normative necessity.
- Full Text:
- Date Issued: 2017
- Authors: Phillips, Bianca Jewel
- Date: 2017
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/41554 , vital:25101
- Description: Successful, fully-fledged identity-formation and positive self-conception are contingent on the availability and sufficiency of social narratives. Following a Sartrean account of the human subject, identity will be shown to depend on externally-derived features (termed facticity). Facticity contains both material and social components. This thesis will show the two to be inextricably interlinked, and in so doing endorse Judith Butler's view that the material comes to us already seeped in social meaning. The interactive relationship between the discursive and the material will be illustrated by examining the phenomenon of intersexuality, in which the prevailing narrative of a dichotomized two-sex system has, through surgical, hormonal, and psychological procedures, become written into the flesh of non-binary individuals. The absence of affirming, diverse, and pluralistic narratives surrounding intersexuality, coupled with the imposition of the two-sex script, has (negatively) affected the material experiences, and subsequent identity-formation, of intersex individuals. Given the reliance of identity on socially-constituted facticities, the pursuit of flourishing, dignity, and an authentic and cohesive sense of self requires inclusive and diverse social scripts. Drawing on Mirander Fricker, I will elucidate how lacunae in the hermeneutical resource have resulted in confusion, unhappiness, and a lack of proper self-conception for individuals belonging to subjugated groups. Conversely, the availability of positive, diverse, and inclusive narratives will be shown to allow for more self-aware, self-determined subjects. I will ground my advocacy of inclusive, diverse social narratives in an examination of the beneficial genesis and development of the identity politics present in LGBTQIA++ movements (such as "Out and Proud", recognition of queer identity, and the development of non-binary gender). Assuming that self-understanding, authenticity, and flourishing are ethical goods that are valued, inclusive and affirming narratives for subjugated groups will be shown to be a normative necessity.
- Full Text:
- Date Issued: 2017
A scenario-based ICT risk assessment approach in local government
- Authors: Mcube, Unathi Unity
- Date: 2017
- Subjects: Internet in public administration -- South Africa , Electronic commerce -- Government policy Municipal services -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/7598 , vital:21942
- Description: Information Communication Technology (ICT) has become an integral part of conducting business within enterprises including the local government. Local government relies on the use of ICT to ensure that its objectives and goals are accomplished. The effective use of ICT within the context of local government is fundamental for the support, sustainability and growth of municipalities. Benefits associated with the effective use of ICT in local government include but are not limited to accelerated service delivery, efficiency and accountability. While these benefits cannot be disputed, it is important to realise that the use of ICT presents potential risks. Thus, good governance of ICT should be addressed in local government. However, in recent years, the Auditor-General of South Africa (AG) has identified lack of good governance of ICT in local government. Various issues have been identified as emanating from the lack of good governance of ICT and lack of adequate ICT risk assessment is a case in point. In an attempt to address the good governance of ICT local government, various documents have been formulated. However, none of these address how effective management of ICT risks can be achieved. As such, local government lacks the means to effectively address the management of ICT risk which is core to the good governance of ICT. Local government still requires urgent intervention with regard to addressing the activities of managing ICT risks, particularly ICT risk assessment. Moreover, it was revealed that the lack of adequate ICT skills and financial resources in local government elevates this problem. The above-mentioned problem is what has motivated this research study. This dissertation aims to produce an artefact in the form of an approach for ICT risk assessment in local government. It is believed that a customised approach to ICT risk assessment in local government will contribute towards solving the identified problem.
- Full Text:
- Date Issued: 2017
- Authors: Mcube, Unathi Unity
- Date: 2017
- Subjects: Internet in public administration -- South Africa , Electronic commerce -- Government policy Municipal services -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/7598 , vital:21942
- Description: Information Communication Technology (ICT) has become an integral part of conducting business within enterprises including the local government. Local government relies on the use of ICT to ensure that its objectives and goals are accomplished. The effective use of ICT within the context of local government is fundamental for the support, sustainability and growth of municipalities. Benefits associated with the effective use of ICT in local government include but are not limited to accelerated service delivery, efficiency and accountability. While these benefits cannot be disputed, it is important to realise that the use of ICT presents potential risks. Thus, good governance of ICT should be addressed in local government. However, in recent years, the Auditor-General of South Africa (AG) has identified lack of good governance of ICT in local government. Various issues have been identified as emanating from the lack of good governance of ICT and lack of adequate ICT risk assessment is a case in point. In an attempt to address the good governance of ICT local government, various documents have been formulated. However, none of these address how effective management of ICT risks can be achieved. As such, local government lacks the means to effectively address the management of ICT risk which is core to the good governance of ICT. Local government still requires urgent intervention with regard to addressing the activities of managing ICT risks, particularly ICT risk assessment. Moreover, it was revealed that the lack of adequate ICT skills and financial resources in local government elevates this problem. The above-mentioned problem is what has motivated this research study. This dissertation aims to produce an artefact in the form of an approach for ICT risk assessment in local government. It is believed that a customised approach to ICT risk assessment in local government will contribute towards solving the identified problem.
- Full Text:
- Date Issued: 2017
A sedimentological and structural study of the lower Ecca Group, with a focus on facies analysis of the Collingham Formation, north of Grahamstown, SE Karoo Basin, South Africa
- Authors: Slamang, Shereen
- Date: 2017
- Subjects: Formations (Geology) -- South Africa -- Grahamstown Facies (Geology) -- South Africa -- Grahamstown
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/21099 , vital:29439
- Description: A study of the Collingham Formation was conducted in the area of the Ecca Pass and Committees Drift Road some 20km north of Grahamstown, Eastern Cape. The study incorporates outcrops of the lower Ecca Group, with a focus on the Collingham Formation. The structural and sedimentological characteristics have been documented, and a detailed description and facies outcrop characterization of the Collingham Formation has been undertaken. The combined thickness of the Prince Albert (~55m), Whitehill (~12m), and Collingham (~20m) Formations is approximately 85m. These formations are composed of fine grained parallel laminated mudrocks of mostly silt- and clay-size particles. A general north-easterly dip direction is recorded with three prominent joint directions striking NNE, NNW, and ESE. Intense small scale folding is evident in the Whitehill Formation, and is likely linked to local décollement structures; while north-verging duplex faults in the Prince Albert Formation is possibly linked to a sole thrust/detachment fault rooted in rocks of the Cape Supergroup. The foreland model has been proposed for these deformational structures. Six lithofacies have been recognised in the Collingham Formation, namely; claystone facies, mudstone facies, siltstone facies, chert facies, tuff facies, and shale facies. The Collingham Formation is comprised of an upward fining sequence of sediments; seen from the gradual change from siltstone facies in the lower layers, to mudstone facies, and claystone facies in the upper layers. This was created in a delta environment whereby clay particles were held in suspension in a hypopycnal mouth bar, and slowly settled to form claystone facies. An influx of sediment caused silt particles to settle further out to sea under the influence of gravity in a hyperpycnal mouth bar, thereby forming siltstone facies. Mudstone facies formed as the sediment supply gradually depleted, subsequently reducing the concentration of silt particles. The dominance of clay particles present suggests deposition to have occurred in tranquil waters, in a possible intracratonic basin setting, where the water depth is known to be a lot shallower. An upward decrease in organic content is seen by the colour change of mudrocks from dark grey near the base to dark green grey in the upper layers. Chlorite is commonly found in thin section, SEM, and XRD, and is an indication that the formation was later subject to low grade greenschist facies metamorphism.
- Full Text:
- Date Issued: 2017
- Authors: Slamang, Shereen
- Date: 2017
- Subjects: Formations (Geology) -- South Africa -- Grahamstown Facies (Geology) -- South Africa -- Grahamstown
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/21099 , vital:29439
- Description: A study of the Collingham Formation was conducted in the area of the Ecca Pass and Committees Drift Road some 20km north of Grahamstown, Eastern Cape. The study incorporates outcrops of the lower Ecca Group, with a focus on the Collingham Formation. The structural and sedimentological characteristics have been documented, and a detailed description and facies outcrop characterization of the Collingham Formation has been undertaken. The combined thickness of the Prince Albert (~55m), Whitehill (~12m), and Collingham (~20m) Formations is approximately 85m. These formations are composed of fine grained parallel laminated mudrocks of mostly silt- and clay-size particles. A general north-easterly dip direction is recorded with three prominent joint directions striking NNE, NNW, and ESE. Intense small scale folding is evident in the Whitehill Formation, and is likely linked to local décollement structures; while north-verging duplex faults in the Prince Albert Formation is possibly linked to a sole thrust/detachment fault rooted in rocks of the Cape Supergroup. The foreland model has been proposed for these deformational structures. Six lithofacies have been recognised in the Collingham Formation, namely; claystone facies, mudstone facies, siltstone facies, chert facies, tuff facies, and shale facies. The Collingham Formation is comprised of an upward fining sequence of sediments; seen from the gradual change from siltstone facies in the lower layers, to mudstone facies, and claystone facies in the upper layers. This was created in a delta environment whereby clay particles were held in suspension in a hypopycnal mouth bar, and slowly settled to form claystone facies. An influx of sediment caused silt particles to settle further out to sea under the influence of gravity in a hyperpycnal mouth bar, thereby forming siltstone facies. Mudstone facies formed as the sediment supply gradually depleted, subsequently reducing the concentration of silt particles. The dominance of clay particles present suggests deposition to have occurred in tranquil waters, in a possible intracratonic basin setting, where the water depth is known to be a lot shallower. An upward decrease in organic content is seen by the colour change of mudrocks from dark grey near the base to dark green grey in the upper layers. Chlorite is commonly found in thin section, SEM, and XRD, and is an indication that the formation was later subject to low grade greenschist facies metamorphism.
- Full Text:
- Date Issued: 2017
A smart home environment to support safety and risk monitoring for the elderly living independently
- Authors: Chiridza, Tongai
- Date: 2017
- Subjects: Multisensor data fusion , Raspberry Pi (Computer) -- Programming Adaptive computing systems
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/14851 , vital:27880
- Description: The elderly prefer to live independently despite vulnerability to age-related challenges. Constant monitoring is required in cases where the elderly are living alone. The home environment can be a dangerous environment for the elderly living independently due to adverse events that can occur at any time. The potential risks for the elderly living independently can be categorised as injury in the home, home environmental risks and inactivity due to unconsciousness. The main research objective was to develop a Smart Home Environment (SHE) that can support risk and safety monitoring for the elderly living independently. An unobtrusive and low cost SHE solution that uses a Raspberry Pi 3 model B, a Microsoft Kinect Sensor and an Aeotec 4-in-1 Multisensor was implemented. The Aeotec Multisensor was used to measure temperature, motion, lighting, and humidity in the home. Data from the multisensor was collected using OpenHAB as the Smart Home Operating System. The information was processed using the Raspberry Pi 3 and push notifications were sent when risk situations were detected. An experimental evaluation was conducted to determine the accuracy with which the prototype SHE detected abnormal events. Evaluation scripts were each evaluated five times. The results show that the prototype has an average accuracy, sensitivity and specificity of 94%, 96.92% and 88.93% respectively. The sensitivity shows that the chance of the prototype missing a risk situation is 3.08%, and the specificity shows that the chance of incorrectly classifying a non-risk situation is 11.07%. The prototype does not require any interaction on the part of the elderly. Relatives and caregivers can remotely monitor the elderly person living independently via the mobile application or a web portal. The total cost of the equipment used was below R3000.
- Full Text:
- Date Issued: 2017
- Authors: Chiridza, Tongai
- Date: 2017
- Subjects: Multisensor data fusion , Raspberry Pi (Computer) -- Programming Adaptive computing systems
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10948/14851 , vital:27880
- Description: The elderly prefer to live independently despite vulnerability to age-related challenges. Constant monitoring is required in cases where the elderly are living alone. The home environment can be a dangerous environment for the elderly living independently due to adverse events that can occur at any time. The potential risks for the elderly living independently can be categorised as injury in the home, home environmental risks and inactivity due to unconsciousness. The main research objective was to develop a Smart Home Environment (SHE) that can support risk and safety monitoring for the elderly living independently. An unobtrusive and low cost SHE solution that uses a Raspberry Pi 3 model B, a Microsoft Kinect Sensor and an Aeotec 4-in-1 Multisensor was implemented. The Aeotec Multisensor was used to measure temperature, motion, lighting, and humidity in the home. Data from the multisensor was collected using OpenHAB as the Smart Home Operating System. The information was processed using the Raspberry Pi 3 and push notifications were sent when risk situations were detected. An experimental evaluation was conducted to determine the accuracy with which the prototype SHE detected abnormal events. Evaluation scripts were each evaluated five times. The results show that the prototype has an average accuracy, sensitivity and specificity of 94%, 96.92% and 88.93% respectively. The sensitivity shows that the chance of the prototype missing a risk situation is 3.08%, and the specificity shows that the chance of incorrectly classifying a non-risk situation is 11.07%. The prototype does not require any interaction on the part of the elderly. Relatives and caregivers can remotely monitor the elderly person living independently via the mobile application or a web portal. The total cost of the equipment used was below R3000.
- Full Text:
- Date Issued: 2017