A comparative analysis of factors affecting the purchasing decisions of cleaning rag buyers in the Eastern Cape
- Authors: Shearer, David Charcles
- Date: 2012
- Subjects: Purchasing -- Decision making , Consumer behavior -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8898 , http://hdl.handle.net/10948/d1020928
- Description: The objectives of this research project were to identify and compare factors that influence the purchasing decisions of Multifibres’ customers active in each channel. Multifibres manufactures and distributes industrial cleaning rags to three channels or client categories, these being industrial resellers, industrial end-users and the walk-in customers. An extensive literature review revealed that purchasing decisions are influenced by, amongst other factors, the buyer’s role, the internal cognitive processes of the buyer, as well as factors present in the buyer’s business and external environment. An empirical study was conducted utilising in-depth interviews. The most prevalent, emergent themes that buyers attached the greatest weight to when purchasing cleaning rags were: price; quality; service; relationships; and, convenience. These factors were probed, analysed and compared, based on each buyer category’s unique set of characteristics. When motivating their purchasing preferences, resellers emphasised the importance of the business relationship and trust as being paramount, while end-users viewed price and service as the most important factors. Walk-in customers valued the combination of price and convenience as the most important reasons influencing their purchasing decisions.
- Full Text:
- Date Issued: 2012
- Authors: Shearer, David Charcles
- Date: 2012
- Subjects: Purchasing -- Decision making , Consumer behavior -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8898 , http://hdl.handle.net/10948/d1020928
- Description: The objectives of this research project were to identify and compare factors that influence the purchasing decisions of Multifibres’ customers active in each channel. Multifibres manufactures and distributes industrial cleaning rags to three channels or client categories, these being industrial resellers, industrial end-users and the walk-in customers. An extensive literature review revealed that purchasing decisions are influenced by, amongst other factors, the buyer’s role, the internal cognitive processes of the buyer, as well as factors present in the buyer’s business and external environment. An empirical study was conducted utilising in-depth interviews. The most prevalent, emergent themes that buyers attached the greatest weight to when purchasing cleaning rags were: price; quality; service; relationships; and, convenience. These factors were probed, analysed and compared, based on each buyer category’s unique set of characteristics. When motivating their purchasing preferences, resellers emphasised the importance of the business relationship and trust as being paramount, while end-users viewed price and service as the most important factors. Walk-in customers valued the combination of price and convenience as the most important reasons influencing their purchasing decisions.
- Full Text:
- Date Issued: 2012
A conflict theory analysis of the 2007 South African public sector strike using a conflict model
- Authors: Knowles, Kelvin David
- Date: 2012
- Subjects: Collective bargaining -- South Africa , Dispute resolution (Law) -- South Africa , Strikes and lockouts -- Law and legislation -- South Africa , Industrial relations -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9407 , http://hdl.handle.net/10948/d1015033
- Description: Conflict is an inherent part of any service relationship, and is one of the important methods of effective organisational functioning. Depending on its management, it has both constructive and negative outcomes. The most extreme outcome of conflict in an industrial relationship is a strike. The South African Public Service strike of 2007 was the most protracted and united strike in the history of South Africa. In order to provide an insight into this strike, this treatise explores the following key aspects: • To present a short background of collective bargaining in the public sector through time. • To provide a short background to the public sector strike in 2007. • To develop a conflict model for analytic purposes based on a literature review and to use the conflict model to analyse the strike. A study of the strike was deemed essential because of its current nature and it being charged with political undertones. Moreover, conflict in the employment relationship has had an important influence on theories of industrial relations. The South African labour relations system is pluralist in nature, with a focus on the formal institutions of industrial relations. The focus should be on the motives and actions of parties in the employment relationship. Hence, one should look beyond conventional explanations in understanding conflict.
- Full Text:
- Date Issued: 2012
- Authors: Knowles, Kelvin David
- Date: 2012
- Subjects: Collective bargaining -- South Africa , Dispute resolution (Law) -- South Africa , Strikes and lockouts -- Law and legislation -- South Africa , Industrial relations -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9407 , http://hdl.handle.net/10948/d1015033
- Description: Conflict is an inherent part of any service relationship, and is one of the important methods of effective organisational functioning. Depending on its management, it has both constructive and negative outcomes. The most extreme outcome of conflict in an industrial relationship is a strike. The South African Public Service strike of 2007 was the most protracted and united strike in the history of South Africa. In order to provide an insight into this strike, this treatise explores the following key aspects: • To present a short background of collective bargaining in the public sector through time. • To provide a short background to the public sector strike in 2007. • To develop a conflict model for analytic purposes based on a literature review and to use the conflict model to analyse the strike. A study of the strike was deemed essential because of its current nature and it being charged with political undertones. Moreover, conflict in the employment relationship has had an important influence on theories of industrial relations. The South African labour relations system is pluralist in nature, with a focus on the formal institutions of industrial relations. The focus should be on the motives and actions of parties in the employment relationship. Hence, one should look beyond conventional explanations in understanding conflict.
- Full Text:
- Date Issued: 2012
A framework for the governance of social media in the workplace
- Authors: Scharneck, Justin William
- Date: 2012
- Subjects: Social media -- Law and legislation , Social media -- Economic aspects , Work environment , Online social networks
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8861 , http://hdl.handle.net/10948/d1020180
- Description: Social media is fast becoming an ever-increasingly significant part of the world of business and a phenomenon which cannot be evaded. The advent of social media in the workplace compels organisations to acclimatise to the transformation emanating from employees‟ adoption of these technologies (Hanaki & Casella, 2008). Approximately seventy percent of organisations do not have a social media governance framework in place (Fink et al., 2011). Social media governance in organisations is very disjointed; companies have varying stances as to social media strategy, the risks, benefits and business use of social media (Thompson et al., 2011). The growth of social media and its use in the business environment will see a more standardised approach to social media governance (Thompson et al., 2011). Being at the forefront of technology development in Africa, and in certain areas, globally (Government of the Republic of South Africa, 2012), places added emphasis on IT organisations in South Africa to set the standard as it relates to social media governance. The diversity and depth of the human and technology resources within these organisations, creates an environment conducive to establishing and pioneering sound social media governance structures. The treatise consists of a study on the governance of social media and the successive development of two frameworks; an integrated framework for the governance of social media in the workplace, as well as integrated framework for a social media policy within an IT organisation. These frameworks are empirically evaluated amongst employees, within the context of Information Technology (IT) organisations, in South Africa. Several recommendations are proposed by the author in relation to the adoption of the proposed frameworks.
- Full Text:
- Date Issued: 2012
- Authors: Scharneck, Justin William
- Date: 2012
- Subjects: Social media -- Law and legislation , Social media -- Economic aspects , Work environment , Online social networks
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8861 , http://hdl.handle.net/10948/d1020180
- Description: Social media is fast becoming an ever-increasingly significant part of the world of business and a phenomenon which cannot be evaded. The advent of social media in the workplace compels organisations to acclimatise to the transformation emanating from employees‟ adoption of these technologies (Hanaki & Casella, 2008). Approximately seventy percent of organisations do not have a social media governance framework in place (Fink et al., 2011). Social media governance in organisations is very disjointed; companies have varying stances as to social media strategy, the risks, benefits and business use of social media (Thompson et al., 2011). The growth of social media and its use in the business environment will see a more standardised approach to social media governance (Thompson et al., 2011). Being at the forefront of technology development in Africa, and in certain areas, globally (Government of the Republic of South Africa, 2012), places added emphasis on IT organisations in South Africa to set the standard as it relates to social media governance. The diversity and depth of the human and technology resources within these organisations, creates an environment conducive to establishing and pioneering sound social media governance structures. The treatise consists of a study on the governance of social media and the successive development of two frameworks; an integrated framework for the governance of social media in the workplace, as well as integrated framework for a social media policy within an IT organisation. These frameworks are empirically evaluated amongst employees, within the context of Information Technology (IT) organisations, in South Africa. Several recommendations are proposed by the author in relation to the adoption of the proposed frameworks.
- Full Text:
- Date Issued: 2012
A framework to investigate risk management in commercial banks
- Authors: Fick, William
- Date: 2012
- Subjects: Banks and banking -- Risk management , Risk management , Asset-liability management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9288 , http://hdl.handle.net/10948/d1009429 , Banks and banking -- Risk management , Risk management , Asset-liability management
- Description: Businesses are continuously exposed to a changing business environment which may either exert positive or negative influences on profitability. The banking industry, in particular, is highly competitive and bank failures can have significant consequences for customers. Commercial banks, therefore, have a responsibility to protect their customers by implementing sound risk management strategies. In light of the recent financial crises (since 2007), risk management has once again become a popular topic of discussion since adequate risk management should have prevented or minimised the impact of the risks faced by failed banks. The primary objective of this study was to develop a framework that could be used by South African commercial banks to investigate risk management. Qualitative research was conducted in this regard. From this, findings and recommendations were derived in order to provide banks with a tool by which they could assess their exposure to risk. Various journals, websites, newspapers, bank reports and textbooks were consulted in support of the literature. The literature provided background information on the history and development of the risk management process. Considerable attention was given to the categories of risk that an adequate risk management framework should address. Furthermore, the current models used to manage risk in commercial bank were provided, as well as the specific reasons for bank failures. The main findings of this study were the identification of the most significant reasons for banking failures. These were identified as capital inadequacy, credit risk due to non-performing loans and a lack of banking supervision. In addition to these reasons, several other contributing principles were identified as important factors to be included in a risk management framework. A risk management framework was thus constructed in Table 5.1 based on the literature regarding global banking failures and the relevant conclusions made by the researcher.
- Full Text:
- Date Issued: 2012
- Authors: Fick, William
- Date: 2012
- Subjects: Banks and banking -- Risk management , Risk management , Asset-liability management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9288 , http://hdl.handle.net/10948/d1009429 , Banks and banking -- Risk management , Risk management , Asset-liability management
- Description: Businesses are continuously exposed to a changing business environment which may either exert positive or negative influences on profitability. The banking industry, in particular, is highly competitive and bank failures can have significant consequences for customers. Commercial banks, therefore, have a responsibility to protect their customers by implementing sound risk management strategies. In light of the recent financial crises (since 2007), risk management has once again become a popular topic of discussion since adequate risk management should have prevented or minimised the impact of the risks faced by failed banks. The primary objective of this study was to develop a framework that could be used by South African commercial banks to investigate risk management. Qualitative research was conducted in this regard. From this, findings and recommendations were derived in order to provide banks with a tool by which they could assess their exposure to risk. Various journals, websites, newspapers, bank reports and textbooks were consulted in support of the literature. The literature provided background information on the history and development of the risk management process. Considerable attention was given to the categories of risk that an adequate risk management framework should address. Furthermore, the current models used to manage risk in commercial bank were provided, as well as the specific reasons for bank failures. The main findings of this study were the identification of the most significant reasons for banking failures. These were identified as capital inadequacy, credit risk due to non-performing loans and a lack of banking supervision. In addition to these reasons, several other contributing principles were identified as important factors to be included in a risk management framework. A risk management framework was thus constructed in Table 5.1 based on the literature regarding global banking failures and the relevant conclusions made by the researcher.
- Full Text:
- Date Issued: 2012
A guide for using online social media and social networking activities for SMME's
- Authors: Morley, Charmaine Joan
- Date: 2012
- Subjects: Electronic commerce , Social media -- Economic aspects , Customer relations , Online social networks
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8873 , http://hdl/handle.net/10948/d1020350
- Description: Social media is playing an increasingly important role in people’s lives and is becoming a part of most organisations’ business models. Businesses cannot ignore this phenomenon due to the increasing influx of Generation Y employees in their businesses and the Generation Y consumers who are going to buy their products and services in the future. Social media is changing the way that marketing is being conducted, in a positive way. It is changing from businesses focusing on selling products or services to customers, to businesses building relationships with customers and adding value to their lives through their products and services. This phenomenon was the base for this study. The research problem was identified as follows: SMME business owners do not understand the importance and impact of social media on their businesses. Sub-problems were identified as: defining social media and networking, describing the importance of this, which strategies are currently being used in business, how it compares to traditional networking, how this is used in recruitment strategies and what are the disadvantages of social media and networking. The research problem and sub-problems were addressed in a literature study and an empirical study. The literature study included information on SMME businesses, their importance in our economy and how social media can help them. The empirical study was done using SMME’s registered with the George Business Chamber. A questionnaire was designed and distributed to the owners of the businesses by email. The answers were analysed and collated on a spreadsheet which were presented in graph and diagram format. Social media and networking are becoming an integral part of businesses especially small businesses. They specifically have an important role to play in creating economic wealth and creating employment. SMME’s are faced with a lot of challenges which make it difficult for them to become successful and sustainable. Social media can play a role in overcoming a lot of these challenges by helping SMME’s with marketing, customer engagement, relationship building, recruitment, and finding valuable information, experience and partners. Social media also has disadvantages which include: virus attacks, risk of confidential information leaking and so forth, but these can easily be managed by social media polices and rules. A bigger risk lies in the fact that if a business owner ignores the existence of social media, this can lead to conversations by consumers about this business being ignored and not responded to. Another big risk for SMME’s is the fact they are at a competitive disadvantage by ignoring this new technology. This was clear from the empirical results in this study which stated that 53 percent of the businesses surveyed, were aware their competitors are using social media. The empirical results indicated a very low use of social media activities among the SMME’s surveyed but showed potential as the SMME’s understood the importance of social media and were eager to implement strategies in their businesses. The reasons offered for not using social media included the fact that it was difficult to measure its worth in time and money, advice is needed from experts and so forth. Social media and networking are not quick or cheap methods for businesses to advertise and sell their products or services. They are tools to be used over time, in order to engage with customers and build relationships. Consumers and customers expect value for their money and if they find this from a business, they will gladly share it with others. On the other hand, if they do not find value for money it could have a negative impact on the business. SMME’s must not try to replace their current marketing strategy with social networking activities. They should integrate it slowly into their current business models and search for unique ways in which it could improve the relationship with their current customers and find new customers. It should help them to either showcase their existing value added products or services, or improve it if it is not worth selling. Small businesses now have the platform to compete.
- Full Text:
- Date Issued: 2012
- Authors: Morley, Charmaine Joan
- Date: 2012
- Subjects: Electronic commerce , Social media -- Economic aspects , Customer relations , Online social networks
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8873 , http://hdl/handle.net/10948/d1020350
- Description: Social media is playing an increasingly important role in people’s lives and is becoming a part of most organisations’ business models. Businesses cannot ignore this phenomenon due to the increasing influx of Generation Y employees in their businesses and the Generation Y consumers who are going to buy their products and services in the future. Social media is changing the way that marketing is being conducted, in a positive way. It is changing from businesses focusing on selling products or services to customers, to businesses building relationships with customers and adding value to their lives through their products and services. This phenomenon was the base for this study. The research problem was identified as follows: SMME business owners do not understand the importance and impact of social media on their businesses. Sub-problems were identified as: defining social media and networking, describing the importance of this, which strategies are currently being used in business, how it compares to traditional networking, how this is used in recruitment strategies and what are the disadvantages of social media and networking. The research problem and sub-problems were addressed in a literature study and an empirical study. The literature study included information on SMME businesses, their importance in our economy and how social media can help them. The empirical study was done using SMME’s registered with the George Business Chamber. A questionnaire was designed and distributed to the owners of the businesses by email. The answers were analysed and collated on a spreadsheet which were presented in graph and diagram format. Social media and networking are becoming an integral part of businesses especially small businesses. They specifically have an important role to play in creating economic wealth and creating employment. SMME’s are faced with a lot of challenges which make it difficult for them to become successful and sustainable. Social media can play a role in overcoming a lot of these challenges by helping SMME’s with marketing, customer engagement, relationship building, recruitment, and finding valuable information, experience and partners. Social media also has disadvantages which include: virus attacks, risk of confidential information leaking and so forth, but these can easily be managed by social media polices and rules. A bigger risk lies in the fact that if a business owner ignores the existence of social media, this can lead to conversations by consumers about this business being ignored and not responded to. Another big risk for SMME’s is the fact they are at a competitive disadvantage by ignoring this new technology. This was clear from the empirical results in this study which stated that 53 percent of the businesses surveyed, were aware their competitors are using social media. The empirical results indicated a very low use of social media activities among the SMME’s surveyed but showed potential as the SMME’s understood the importance of social media and were eager to implement strategies in their businesses. The reasons offered for not using social media included the fact that it was difficult to measure its worth in time and money, advice is needed from experts and so forth. Social media and networking are not quick or cheap methods for businesses to advertise and sell their products or services. They are tools to be used over time, in order to engage with customers and build relationships. Consumers and customers expect value for their money and if they find this from a business, they will gladly share it with others. On the other hand, if they do not find value for money it could have a negative impact on the business. SMME’s must not try to replace their current marketing strategy with social networking activities. They should integrate it slowly into their current business models and search for unique ways in which it could improve the relationship with their current customers and find new customers. It should help them to either showcase their existing value added products or services, or improve it if it is not worth selling. Small businesses now have the platform to compete.
- Full Text:
- Date Issued: 2012
A historical overview of the development of the trading stock provisions in the Income Tax Act
- Authors: Skotidas, Maria
- Date: 2012
- Subjects: Income tax , Stocks , Taxation
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:8967 , http://hdl.handle.net/10948/d1020829
- Description: The aim of the treatise was to provide a clear understanding of the changes to the trading stock provisions in the Income Tax Act. Various sections of the Act were covered and case law was reviewed with relevance in relation to this research project in order to gain a deeper understanding of the development of the trading stock provisions, thus bringing together the tax legislation and the case law principles. Emphasis was placed on the development of the trading stock provisions. The conclusion from this was that some of the amendments were merely textual in nature whilst others were driven by case law. There were instances where cases did not give rise to amendments but simply reinforced existing provisions by providing guidance and clarity by way of the judges’ interpretations of those provisions. The amendments relating to the trading stock provisions in the Act and the judges’ interpretation of the applicable case law have resulted in a comprehensive understanding of the treatment of trading stock.
- Full Text:
- Date Issued: 2012
- Authors: Skotidas, Maria
- Date: 2012
- Subjects: Income tax , Stocks , Taxation
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:8967 , http://hdl.handle.net/10948/d1020829
- Description: The aim of the treatise was to provide a clear understanding of the changes to the trading stock provisions in the Income Tax Act. Various sections of the Act were covered and case law was reviewed with relevance in relation to this research project in order to gain a deeper understanding of the development of the trading stock provisions, thus bringing together the tax legislation and the case law principles. Emphasis was placed on the development of the trading stock provisions. The conclusion from this was that some of the amendments were merely textual in nature whilst others were driven by case law. There were instances where cases did not give rise to amendments but simply reinforced existing provisions by providing guidance and clarity by way of the judges’ interpretations of those provisions. The amendments relating to the trading stock provisions in the Act and the judges’ interpretation of the applicable case law have resulted in a comprehensive understanding of the treatment of trading stock.
- Full Text:
- Date Issued: 2012
A profile for a successful MBA candidate at the NMMU Business School
- Authors: Mafani, Mzilindile Claudius
- Date: 2012
- Subjects: Business schools -- Admission , Universities and colleges
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8702 , http://hdl.handle.net/10948/d1009509 , Business schools -- Admission , Universities and colleges
- Description: The objective of the study is to investigate and compare the 2010 first year intake students’ profile, for the NMMU Business School MBA programme with their module success rate against success indicators derived from previous literature and the SHL tests results in order to compile a conceptual framework as a guide to analyse the database used. The MBA success indicators, as provided in previous literature, were analysed by addressing the following: The psychometric tests as predictors of success; Age as a predictor of success; Cultural background as a predictor of success; Work experience as a predictor of success; and, Educational background as a predictor of success. The NMMU Business School MBA students’ historical data were used as a database for this study. The module pass rates were collated as part of the database, which included the students’ biographical information. The results of the SHL test battery used as the entrance test for admission could not be obtained as the information is regarded as confidential given that the nature of the assessment data requires certain training qualifications from users; and SHL South Africa was approached to collaborate on this study. SHL South Africa performed the statistical analysis and provided these for interpretation and use in the study. The study revealed that more than half of the NMMU MBA candidates did not complete the programme in the minimum prescribed period, as only 40.5 percent of the candidates completed successfully all modules in this period, and 52 percent of them were in the 30 -39 years-age category. It also revealed that 78.1 percent of those that had successfully completed the programme were males compared with the 21.9 percent of females that completed the course. The study showed that in the 59.5 percent of those that were not successful, 40.4 percent were females compared to 59.6 percent of unsuccessful males in the same sample. Although the pass rates ranged above 75 percent, only one module had the full sample writing the examination, and the lowest core module had 67percent candidates writing the examination. The current entrance process is recommended with improvements to increase the pass rates, throughputs, and to allow for a stricter analysis of the entrance test results.
- Full Text:
- Date Issued: 2012
- Authors: Mafani, Mzilindile Claudius
- Date: 2012
- Subjects: Business schools -- Admission , Universities and colleges
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8702 , http://hdl.handle.net/10948/d1009509 , Business schools -- Admission , Universities and colleges
- Description: The objective of the study is to investigate and compare the 2010 first year intake students’ profile, for the NMMU Business School MBA programme with their module success rate against success indicators derived from previous literature and the SHL tests results in order to compile a conceptual framework as a guide to analyse the database used. The MBA success indicators, as provided in previous literature, were analysed by addressing the following: The psychometric tests as predictors of success; Age as a predictor of success; Cultural background as a predictor of success; Work experience as a predictor of success; and, Educational background as a predictor of success. The NMMU Business School MBA students’ historical data were used as a database for this study. The module pass rates were collated as part of the database, which included the students’ biographical information. The results of the SHL test battery used as the entrance test for admission could not be obtained as the information is regarded as confidential given that the nature of the assessment data requires certain training qualifications from users; and SHL South Africa was approached to collaborate on this study. SHL South Africa performed the statistical analysis and provided these for interpretation and use in the study. The study revealed that more than half of the NMMU MBA candidates did not complete the programme in the minimum prescribed period, as only 40.5 percent of the candidates completed successfully all modules in this period, and 52 percent of them were in the 30 -39 years-age category. It also revealed that 78.1 percent of those that had successfully completed the programme were males compared with the 21.9 percent of females that completed the course. The study showed that in the 59.5 percent of those that were not successful, 40.4 percent were females compared to 59.6 percent of unsuccessful males in the same sample. Although the pass rates ranged above 75 percent, only one module had the full sample writing the examination, and the lowest core module had 67percent candidates writing the examination. The current entrance process is recommended with improvements to increase the pass rates, throughputs, and to allow for a stricter analysis of the entrance test results.
- Full Text:
- Date Issued: 2012
A qualitative investigation of gendered perspectives on, maternity leave/family responsibility duties/social roles and access to career development, in the Johannesburg branch of a Multination Corporation (MNC): the case of company A, S.A. Johannesburg branch
- Authors: Mbatha, Mbalenhle
- Date: 2012
- Subjects: Glass ceiling (Employment discrimination) -- South Africa -- Johannesburg , Sex role in the work environment -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/5657 , vital:20956
- Description: In recent years, there has been increasing concern that gender bias has prevented women from advancing as rapidly and as frequently as men into management positions. Although the number of women managers has increased, they may experience difficulty moving into upper management positions. The purpose of our research was to study employee gender perception of key variables of women and the positions held in high technology companies. In this research, phenomenological research method was chosen, because the aim of it is to determine what the experience means for the people who have experienced it. Based on the collected data, answers and experiences, structural analysis was done in order to find out the major phenomena of gender perceptions. A number of variables uncover the perception of aspects of policy and gender and barriers that may affect female employees' opportunities for advancement. Using a sample of 30 full-time employees from Company A, the results indicated that position held was significantly different for male and female employees. The results also indicated that neither male nor female employees appeared to notice the apparent perceptions apparently as a glass ceiling within their company and the Implications discussed and recommendations provided. With reference to the Empirical research, this paper increases the knowledge about women’s career development and provides recommendations how to deal with it. It is also expected that this thesis will be helpful to all women who are in the labour market for their career development and advancement.
- Full Text:
- Date Issued: 2012
- Authors: Mbatha, Mbalenhle
- Date: 2012
- Subjects: Glass ceiling (Employment discrimination) -- South Africa -- Johannesburg , Sex role in the work environment -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/5657 , vital:20956
- Description: In recent years, there has been increasing concern that gender bias has prevented women from advancing as rapidly and as frequently as men into management positions. Although the number of women managers has increased, they may experience difficulty moving into upper management positions. The purpose of our research was to study employee gender perception of key variables of women and the positions held in high technology companies. In this research, phenomenological research method was chosen, because the aim of it is to determine what the experience means for the people who have experienced it. Based on the collected data, answers and experiences, structural analysis was done in order to find out the major phenomena of gender perceptions. A number of variables uncover the perception of aspects of policy and gender and barriers that may affect female employees' opportunities for advancement. Using a sample of 30 full-time employees from Company A, the results indicated that position held was significantly different for male and female employees. The results also indicated that neither male nor female employees appeared to notice the apparent perceptions apparently as a glass ceiling within their company and the Implications discussed and recommendations provided. With reference to the Empirical research, this paper increases the knowledge about women’s career development and provides recommendations how to deal with it. It is also expected that this thesis will be helpful to all women who are in the labour market for their career development and advancement.
- Full Text:
- Date Issued: 2012
A statistical model for valuation of residential property in the Nelson Mandela Metropolitan area
- Authors: Van der Byl, Calven
- Date: 2012
- Subjects: Residential real estate -- Port Elizabeth , Housing -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9347 , http://hdl.handle.net/10948/d1020045
- Description: This study applies a process of correlation analysis and hedonic based modelling to investigate the influence of housing attributes and date of sale on transaction prices for residential real estate in the Nelson Mandela Metropole area. Availability of reliable data is a challenge in real estate studies in South Africa. This study integrates several publicly available resources for the purposes of constructing a statistical model. A model is constructed based on a forward variable selection routine using selection criteria. The resulting model shows six highly significant variables that can be used for modelling purposes. The resulting model is used to make comparisons in the value of the geographical location.
- Full Text:
- Date Issued: 2012
- Authors: Van der Byl, Calven
- Date: 2012
- Subjects: Residential real estate -- Port Elizabeth , Housing -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9347 , http://hdl.handle.net/10948/d1020045
- Description: This study applies a process of correlation analysis and hedonic based modelling to investigate the influence of housing attributes and date of sale on transaction prices for residential real estate in the Nelson Mandela Metropole area. Availability of reliable data is a challenge in real estate studies in South Africa. This study integrates several publicly available resources for the purposes of constructing a statistical model. A model is constructed based on a forward variable selection routine using selection criteria. The resulting model shows six highly significant variables that can be used for modelling purposes. The resulting model is used to make comparisons in the value of the geographical location.
- Full Text:
- Date Issued: 2012
A study of a 2010 strike in a sub-directorate of the Nelson Mandela Bay Municipality
- Authors: Kigozi, Annet Nakimuli
- Date: 2012
- Subjects: Strikes and lockouts -- Municipal government -- South Africa -- Nelson Mandela Bay Municipality , Industrial relations -- South Africa -- Nelson Mandela Bay Municipality , Labor unions -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9421 , http://hdl.handle.net/10948/d1021229
- Description: This research adds on to Chaulk & Brown (2008) research on the assessment of employees’ reaction towards management and the union in the pre-strike and post-strike period. Research problem: The study raised two aspects that form part of the statement of the problem. Firstly, strike action has been a major aspect describing the South African industrial relations climate. The high level of strike action prompts the question; “Are South Africans World Class Strikers?” (Anstey, 2006). Secondly, the analysis of strike action has focussed more on the economic and power testing impact analysis rather than psychological and affective impact analysis of the strike such as establishing the impact of the strike on job satisfaction, work climate satisfaction, organisational commitment, management satisfaction, and union commitment. Research objectives: To address the research problem, research objectives, research questions and hypotheses were established. The main objective of the study was to examine the causes, processes and the impact of the strike, thereby making a contribution to both theory and practice. Whereas the contribution to theory took a form of building on to the research carried out by Chaulk & Brown (2008), and exploring through the process analysis on how behaviour during the conflict impacts on the ongoing relationships within the organisation, the contribution to practice took a form of highlighting to management and unions the impact of the strike on employees so that necessary interventions to prevent the negative impact of the strike would be created. Research questions: Six research questions were established and these were; what were the causes of the strike; how did the strike unfold; what were the substantive outcomes of the strike; what were the procedural outcomes of the strike; what were the climate outcomes of the strike; is there a relationship between the demographic factors and the affective outcomes of the strike? Research hypotheses; Five research hypotheses were established for the research. These hypotheses were aimed at establishing the impact of the strike on the affective outcomes of the strike. These were; there was a significant change in the level of organizational commitment after the strike; there was a significant change in the level of job satisfaction after the strike; there was a significant change in the level of work climate satisfaction after the strike; there was a significant change in the level of management satisfaction after the strike; and there is was significant change in the level of union commitment after the strike. Research design and methodology: Both qualitative and quantitative methods were used to collect data. Qualitatively, interviews, media reports and the Municipality records were being used to collect data on the causes, processes and outcomes of the strike. Quantitatively a survey questionnaire was used to collect data. Data was collected from 105 Traffic Officers who had recently been on strike in the NMBM. Measures of organisational and union commitment, employee job satisfaction, and work climate satisfaction were assessed using the Chaulk & Brown (2008) questionnaire. A paired sample t-test, ANOVA test, and Scheffe test and Cronbach’s alpha, were some of the quantitative methods used in data analysis. Henning’s approach was used to analyze qualitative data. Major findings: The results from the questionnaire revealed that job satisfaction, work climate satisfaction and management satisfaction significantly changed in the post-strike period. In addition, impact of demographic factors on affective factors was evident for participation in the strike and the level of union commitment; age and job satisfaction; occupational level and job satisfaction; and service length and union commitment.
- Full Text:
- Date Issued: 2012
- Authors: Kigozi, Annet Nakimuli
- Date: 2012
- Subjects: Strikes and lockouts -- Municipal government -- South Africa -- Nelson Mandela Bay Municipality , Industrial relations -- South Africa -- Nelson Mandela Bay Municipality , Labor unions -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9421 , http://hdl.handle.net/10948/d1021229
- Description: This research adds on to Chaulk & Brown (2008) research on the assessment of employees’ reaction towards management and the union in the pre-strike and post-strike period. Research problem: The study raised two aspects that form part of the statement of the problem. Firstly, strike action has been a major aspect describing the South African industrial relations climate. The high level of strike action prompts the question; “Are South Africans World Class Strikers?” (Anstey, 2006). Secondly, the analysis of strike action has focussed more on the economic and power testing impact analysis rather than psychological and affective impact analysis of the strike such as establishing the impact of the strike on job satisfaction, work climate satisfaction, organisational commitment, management satisfaction, and union commitment. Research objectives: To address the research problem, research objectives, research questions and hypotheses were established. The main objective of the study was to examine the causes, processes and the impact of the strike, thereby making a contribution to both theory and practice. Whereas the contribution to theory took a form of building on to the research carried out by Chaulk & Brown (2008), and exploring through the process analysis on how behaviour during the conflict impacts on the ongoing relationships within the organisation, the contribution to practice took a form of highlighting to management and unions the impact of the strike on employees so that necessary interventions to prevent the negative impact of the strike would be created. Research questions: Six research questions were established and these were; what were the causes of the strike; how did the strike unfold; what were the substantive outcomes of the strike; what were the procedural outcomes of the strike; what were the climate outcomes of the strike; is there a relationship between the demographic factors and the affective outcomes of the strike? Research hypotheses; Five research hypotheses were established for the research. These hypotheses were aimed at establishing the impact of the strike on the affective outcomes of the strike. These were; there was a significant change in the level of organizational commitment after the strike; there was a significant change in the level of job satisfaction after the strike; there was a significant change in the level of work climate satisfaction after the strike; there was a significant change in the level of management satisfaction after the strike; and there is was significant change in the level of union commitment after the strike. Research design and methodology: Both qualitative and quantitative methods were used to collect data. Qualitatively, interviews, media reports and the Municipality records were being used to collect data on the causes, processes and outcomes of the strike. Quantitatively a survey questionnaire was used to collect data. Data was collected from 105 Traffic Officers who had recently been on strike in the NMBM. Measures of organisational and union commitment, employee job satisfaction, and work climate satisfaction were assessed using the Chaulk & Brown (2008) questionnaire. A paired sample t-test, ANOVA test, and Scheffe test and Cronbach’s alpha, were some of the quantitative methods used in data analysis. Henning’s approach was used to analyze qualitative data. Major findings: The results from the questionnaire revealed that job satisfaction, work climate satisfaction and management satisfaction significantly changed in the post-strike period. In addition, impact of demographic factors on affective factors was evident for participation in the strike and the level of union commitment; age and job satisfaction; occupational level and job satisfaction; and service length and union commitment.
- Full Text:
- Date Issued: 2012
A study of the implementation of Employment Equity at the Engcobo Local Municipality
- Authors: Dweba, Thandeka
- Date: 2012
- Subjects: Affirmative action programs -- South Africa -- Eastern Cape , Discrimination in employment -- South Africa -- Eastern Cape , Labor laws and legislation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9426 , http://hdl.handle.net/10948/d1008410 , Affirmative action programs -- South Africa -- Eastern Cape , Discrimination in employment -- South Africa -- Eastern Cape , Labor laws and legislation -- South Africa -- Eastern Cape
- Description: Rationale: It cannot be denied that there has been improvement in demographic representation in South Africa since the implementation of the Employment Equity Act 55 of 1998. Whilst there may still be room for improvement, especially on employer attitudes towards the implementation of employment equity, improved representation of the Previously Disadvantaged Groups has evidently appreciated, however, marginally. Research purpose: This study sought to explore stakeholder perceptions as to why Engcobo Local Municipality had not successfully implemented the Employment Equity Act. Research design, approach and method: This exploratory study was conducted at Engcobo Local Municipality on Councillors, Managers, Key Employees and representatives of Organised Labour. Main findings: a) Engcobo Local Municipality was found not to have complied with various aspects of the Employment Equity Act; b) Respondents mainly believed that failure to implement the Employment Equity Act by Engcobo Local Municipality was due to lack of capacity on the part of the municipality‟s stakeholders; c) Different countries followed different models in the implementation of their Employment Equity, depending on the peculiarity of their circumstances; and d) The most appropriate change management model on which the implementation of the South African Employment Equity is modelled is Hayes‟ Generic Change Management Model. Managerial implications: Future research may be that the municipality can benefit from the recommendations made by the respondents with regard to what they believe needs to be done to remedy the situation. Some of the suggestions include the intensification of communication, establishment consultative structures to facilitate communication and the capacitation of stakeholders to ensure that they understand their responsibilities regarding the implementation of the Employment Equity Act. Contribution: The contribution of the research is supporting the current knowledge base of stakeholders towards the implementation of the Employment Equity Act. Proactive implementation measures should be taken to ensure that people who should benefit from the implementation of the Act are not disadvantaged by the municipality‟s failure to implement the Act. The introduction of the alignment with human resource management practices that complement the implementation of Employment Equity, could overcome the barriers currently being experienced in the effective implementation of the Employment Equity Act.
- Full Text:
- Date Issued: 2012
- Authors: Dweba, Thandeka
- Date: 2012
- Subjects: Affirmative action programs -- South Africa -- Eastern Cape , Discrimination in employment -- South Africa -- Eastern Cape , Labor laws and legislation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9426 , http://hdl.handle.net/10948/d1008410 , Affirmative action programs -- South Africa -- Eastern Cape , Discrimination in employment -- South Africa -- Eastern Cape , Labor laws and legislation -- South Africa -- Eastern Cape
- Description: Rationale: It cannot be denied that there has been improvement in demographic representation in South Africa since the implementation of the Employment Equity Act 55 of 1998. Whilst there may still be room for improvement, especially on employer attitudes towards the implementation of employment equity, improved representation of the Previously Disadvantaged Groups has evidently appreciated, however, marginally. Research purpose: This study sought to explore stakeholder perceptions as to why Engcobo Local Municipality had not successfully implemented the Employment Equity Act. Research design, approach and method: This exploratory study was conducted at Engcobo Local Municipality on Councillors, Managers, Key Employees and representatives of Organised Labour. Main findings: a) Engcobo Local Municipality was found not to have complied with various aspects of the Employment Equity Act; b) Respondents mainly believed that failure to implement the Employment Equity Act by Engcobo Local Municipality was due to lack of capacity on the part of the municipality‟s stakeholders; c) Different countries followed different models in the implementation of their Employment Equity, depending on the peculiarity of their circumstances; and d) The most appropriate change management model on which the implementation of the South African Employment Equity is modelled is Hayes‟ Generic Change Management Model. Managerial implications: Future research may be that the municipality can benefit from the recommendations made by the respondents with regard to what they believe needs to be done to remedy the situation. Some of the suggestions include the intensification of communication, establishment consultative structures to facilitate communication and the capacitation of stakeholders to ensure that they understand their responsibilities regarding the implementation of the Employment Equity Act. Contribution: The contribution of the research is supporting the current knowledge base of stakeholders towards the implementation of the Employment Equity Act. Proactive implementation measures should be taken to ensure that people who should benefit from the implementation of the Act are not disadvantaged by the municipality‟s failure to implement the Act. The introduction of the alignment with human resource management practices that complement the implementation of Employment Equity, could overcome the barriers currently being experienced in the effective implementation of the Employment Equity Act.
- Full Text:
- Date Issued: 2012
A sustainable development approach in the control of alien invasion vegetation
- Authors: Ndwayana, Hamilton Ncedo
- Date: 2012
- Subjects: Invasive plants -- Ecology , Plant invasions -- Biological control
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9217 , http://hdl.handle.net/10948/d1020803
- Description: Invasive alien tree species have negative environmental and economic impacts throughout the world. For example, black wattle (Acacia mearnsii) threatens native habitats by competing with and so repressing or excluding indigenous vegetation: in this way it replaces grass communities, reduces biodiversity, and increases water loss from riparian zones, thereby fundamentally damaging the ecosystem. The Acacia mearnsii threat requires urgent attention: effective control and management is urgently required if these deleterious impacts are to be reversed or prevented. The present study was conducted in the Elliot and Ugie communities situated in the Sakhisizwe and Elundini Local Municipalities. The objective of this study was to design integrated, efficient and cost-effective methods to help farmers and members of these communities with control and management of alien plant invasions. Further the study aimed to evaluate the implementation and efficacy of Working for Water (WfW) initiatives in poverty alleviation, and skills development: in addition the study attempted to assess WfW inputs as regards relevant legislation aimed at combating major wattle invasions. Mixed methodological approaches were employed, utilizing both qualitative and quantitative techniques. Questionnaire surveys, semi-structured interviews, use of photos, content analyses of local documents and experimental field work were all employed in order to collect and interpret data for the study. The study reveals that mechanical control and rehabilitation in combating should provide efficient and cost-effective methods for proper management of rangelands. Moreover the National Department of Agriculture, Forestry and Fisheries (DAFF) should be urged to devise and enforce legislation that will help to ensure sustainable control and management of black wattle through conservation of the natural environment. Furthermore funds should be made available for wattle eradication programmes so as alleviate poverty by creating more job opportunities for members of poor communities.
- Full Text:
- Date Issued: 2012
- Authors: Ndwayana, Hamilton Ncedo
- Date: 2012
- Subjects: Invasive plants -- Ecology , Plant invasions -- Biological control
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9217 , http://hdl.handle.net/10948/d1020803
- Description: Invasive alien tree species have negative environmental and economic impacts throughout the world. For example, black wattle (Acacia mearnsii) threatens native habitats by competing with and so repressing or excluding indigenous vegetation: in this way it replaces grass communities, reduces biodiversity, and increases water loss from riparian zones, thereby fundamentally damaging the ecosystem. The Acacia mearnsii threat requires urgent attention: effective control and management is urgently required if these deleterious impacts are to be reversed or prevented. The present study was conducted in the Elliot and Ugie communities situated in the Sakhisizwe and Elundini Local Municipalities. The objective of this study was to design integrated, efficient and cost-effective methods to help farmers and members of these communities with control and management of alien plant invasions. Further the study aimed to evaluate the implementation and efficacy of Working for Water (WfW) initiatives in poverty alleviation, and skills development: in addition the study attempted to assess WfW inputs as regards relevant legislation aimed at combating major wattle invasions. Mixed methodological approaches were employed, utilizing both qualitative and quantitative techniques. Questionnaire surveys, semi-structured interviews, use of photos, content analyses of local documents and experimental field work were all employed in order to collect and interpret data for the study. The study reveals that mechanical control and rehabilitation in combating should provide efficient and cost-effective methods for proper management of rangelands. Moreover the National Department of Agriculture, Forestry and Fisheries (DAFF) should be urged to devise and enforce legislation that will help to ensure sustainable control and management of black wattle through conservation of the natural environment. Furthermore funds should be made available for wattle eradication programmes so as alleviate poverty by creating more job opportunities for members of poor communities.
- Full Text:
- Date Issued: 2012
Achieving more cost-effective implementation of an Eastern Cape Thicket Rehabilitation project
- Authors: Gusha, Samora Mkuseli
- Date: 2012
- Subjects: Project management -- Cost effectiveness , Cost control , Activity-based costing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6214 , vital:21056
- Description: The study was looking at achieving more cost-effective implementation of the Eastern Cape Thicket Rehabilitation Project. Project management has been identified as a key for a proper implementation of any kind of work. For project management to be effective, individual learning and development of project managers is of paramount importance. An improved communication process is vital, that clearly specifies objectives if any success will be achieved. A proper and structural way of addressing change is a need, so that no unnecessary delays are experienced. A need is there for processes to be streamlined to avoid duplications as they are unnecessary costs. Employees need to be given an opportunity to have their ideas looked at, a way of testing if they really have been empowered. The important thing is that their views must speak to the standards of the project. Reductions in costs are a must for more communities to benefit in the project. Continuous improvement is the way forward.
- Full Text:
- Date Issued: 2012
- Authors: Gusha, Samora Mkuseli
- Date: 2012
- Subjects: Project management -- Cost effectiveness , Cost control , Activity-based costing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6214 , vital:21056
- Description: The study was looking at achieving more cost-effective implementation of the Eastern Cape Thicket Rehabilitation Project. Project management has been identified as a key for a proper implementation of any kind of work. For project management to be effective, individual learning and development of project managers is of paramount importance. An improved communication process is vital, that clearly specifies objectives if any success will be achieved. A proper and structural way of addressing change is a need, so that no unnecessary delays are experienced. A need is there for processes to be streamlined to avoid duplications as they are unnecessary costs. Employees need to be given an opportunity to have their ideas looked at, a way of testing if they really have been empowered. The important thing is that their views must speak to the standards of the project. Reductions in costs are a must for more communities to benefit in the project. Continuous improvement is the way forward.
- Full Text:
- Date Issued: 2012
An analysis of the liquidity positions of South African companies by means of traditional liquidity and cash flow ratios
- Authors: Kemp, Renier
- Date: 2012
- Subjects: Liquidity (Economics) , Cash flow -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8942 , http://hdl.handle.net/10948/d1010599 , Liquidity (Economics) , Cash flow -- South Africa
- Description: The first objective of the study is to determine the differences that exist between the two classes of ratios used to measure liquidity of a business entity. A comparison will then be made between these liquidity ratios. The second objective is to illustrate that cash flow ratios are a better indication of liquidity of an entity than the traditional ratios. The traditional and cash flow ratios will illustrate the position of liquidity with information utilised from the various bankrupt companies’ financial statements, including the statement of financial position and statement of cash flows. Four years’ financial statement data will be used to illustrate the deteriorating liquidity positions of the companies.
- Full Text:
- Date Issued: 2012
- Authors: Kemp, Renier
- Date: 2012
- Subjects: Liquidity (Economics) , Cash flow -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8942 , http://hdl.handle.net/10948/d1010599 , Liquidity (Economics) , Cash flow -- South Africa
- Description: The first objective of the study is to determine the differences that exist between the two classes of ratios used to measure liquidity of a business entity. A comparison will then be made between these liquidity ratios. The second objective is to illustrate that cash flow ratios are a better indication of liquidity of an entity than the traditional ratios. The traditional and cash flow ratios will illustrate the position of liquidity with information utilised from the various bankrupt companies’ financial statements, including the statement of financial position and statement of cash flows. Four years’ financial statement data will be used to illustrate the deteriorating liquidity positions of the companies.
- Full Text:
- Date Issued: 2012
An analysis of the sustainability of the lean manufacturing implementation at Volkswagen Group South Africa
- Authors: Williams, Anand
- Date: 2012
- Subjects: Automobile industry and trade -- South Africa , Lean manufacturing -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8901 , http://hdl.handle.net/10948/d1020992
- Description: This research report examines the changing nature of the organisation of work, in particular, the production methods in the South African automotive industry. The competition in the local and global markets has increased significantly in recent years. The increased complexity of products and individuality of customers pose strong challenges for the automotive manufacturers, (OEM – Original Equipment Manufacturers), with regard to product Quality, Cost and Delivery. For these challenges, Volkswagen Group South Africa, has defined objectives that, when met, will contribute towards establishing it as a leading automotive brand. It is aligned to the Volkswagen Group AG, Strategy Mach18, increased vehicle production and the creation of long-term delighted customer base. To achieve these objectives, the Volkswagen Production System (VPS) is an imperative component of the Volkswagen Group South Africa (VWGSA) production strategy. The core elements consist of, “Cycle”, “Flow”, “Pull” and “Perfection”. These are the four fundamentals on which Lean Manufacturing is built, as first introduced and described by the Toyota Production System. Lean manufacturing is a whole-systems approach that creates a culture in which everyone in the organisation continuously improves the process and production. Volkswagen Group South Africa is facing increased competition in the South African and global marketplace. A search of the internet revealed that extensive research has been conducted into Lean manufacturing in South Africa. However, no research is noted with regard to the sustainability of Lean manufacturing at Volkswagen Group South Africa. The aim of this study is to analyse the sustainability of the lean manufacturing implementation at VWGSA.
- Full Text:
- Date Issued: 2012
- Authors: Williams, Anand
- Date: 2012
- Subjects: Automobile industry and trade -- South Africa , Lean manufacturing -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8901 , http://hdl.handle.net/10948/d1020992
- Description: This research report examines the changing nature of the organisation of work, in particular, the production methods in the South African automotive industry. The competition in the local and global markets has increased significantly in recent years. The increased complexity of products and individuality of customers pose strong challenges for the automotive manufacturers, (OEM – Original Equipment Manufacturers), with regard to product Quality, Cost and Delivery. For these challenges, Volkswagen Group South Africa, has defined objectives that, when met, will contribute towards establishing it as a leading automotive brand. It is aligned to the Volkswagen Group AG, Strategy Mach18, increased vehicle production and the creation of long-term delighted customer base. To achieve these objectives, the Volkswagen Production System (VPS) is an imperative component of the Volkswagen Group South Africa (VWGSA) production strategy. The core elements consist of, “Cycle”, “Flow”, “Pull” and “Perfection”. These are the four fundamentals on which Lean Manufacturing is built, as first introduced and described by the Toyota Production System. Lean manufacturing is a whole-systems approach that creates a culture in which everyone in the organisation continuously improves the process and production. Volkswagen Group South Africa is facing increased competition in the South African and global marketplace. A search of the internet revealed that extensive research has been conducted into Lean manufacturing in South Africa. However, no research is noted with regard to the sustainability of Lean manufacturing at Volkswagen Group South Africa. The aim of this study is to analyse the sustainability of the lean manufacturing implementation at VWGSA.
- Full Text:
- Date Issued: 2012
An application of the choice experiment method to estimate willingness-to-pay for and guide management on estuarine recreational services
- Authors: Lee, Deborah Ellen
- Date: 2012
- Subjects: Estuaries -- South Africa , Estuarine mitigation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8864 , http://hdl.handle.net/10948/d1020239
- Description: Among the world‘s ecosystems, estuaries have the highest total economic value per hectare. They are dynamic coastal biomes that provide a host of different goods and services to the surrounding terrestrial and aquatic environments and the people who utilise them. These goods and services include, inter alia, nursery areas for marine organisms, harvested natural resources (such as fish, shell-fish, bait organisms, reeds and mangroves), flood attenuation, water purification, nutrient and sediment sinks, waste disposal, transport, aesthetic beauty and areas for swimming, boating and fishing. Assessing the condition of estuaries is difficult as their state can change depending on what is being measured. Assessments have been carried out on the health of estuaries in South Africa with the results of these studies being used as inputs to the process of assessing the minimum water supply requirements for each estuary (ecological reserve) in order to maintain or improve its functionality. These ecological reserve requirements are assigned using Resource Directed Measures (RDM). These measures, however, have been criticised for being highly complex and too costly to implement for all South African estuaries within a reasonable time period. Another concern is that the levels of demand for recreational goods and services provided by the estuary are not taken into account when assessing estuarine value. It is important to understand that the use of estuaries for recreational purposes is inextricably linked to their health and sound ecological functioning. Although South African estuaries have been quite well buffered from impacts until only very recently, their use and pressures have escalated faster than what conservation authorities and policy makers have been prepared for over the last couple of decades. There is thus mounting pressure on estuaries as recreational outlets, which, in turn, has led to their functional deterioration as well as deterioration in the quality of the recreational experience as a whole. One implication for management is that more and more trade-offs have to be made in an attempt to balance the conservation and recreational use of estuaries.
- Full Text:
- Date Issued: 2012
- Authors: Lee, Deborah Ellen
- Date: 2012
- Subjects: Estuaries -- South Africa , Estuarine mitigation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8864 , http://hdl.handle.net/10948/d1020239
- Description: Among the world‘s ecosystems, estuaries have the highest total economic value per hectare. They are dynamic coastal biomes that provide a host of different goods and services to the surrounding terrestrial and aquatic environments and the people who utilise them. These goods and services include, inter alia, nursery areas for marine organisms, harvested natural resources (such as fish, shell-fish, bait organisms, reeds and mangroves), flood attenuation, water purification, nutrient and sediment sinks, waste disposal, transport, aesthetic beauty and areas for swimming, boating and fishing. Assessing the condition of estuaries is difficult as their state can change depending on what is being measured. Assessments have been carried out on the health of estuaries in South Africa with the results of these studies being used as inputs to the process of assessing the minimum water supply requirements for each estuary (ecological reserve) in order to maintain or improve its functionality. These ecological reserve requirements are assigned using Resource Directed Measures (RDM). These measures, however, have been criticised for being highly complex and too costly to implement for all South African estuaries within a reasonable time period. Another concern is that the levels of demand for recreational goods and services provided by the estuary are not taken into account when assessing estuarine value. It is important to understand that the use of estuaries for recreational purposes is inextricably linked to their health and sound ecological functioning. Although South African estuaries have been quite well buffered from impacts until only very recently, their use and pressures have escalated faster than what conservation authorities and policy makers have been prepared for over the last couple of decades. There is thus mounting pressure on estuaries as recreational outlets, which, in turn, has led to their functional deterioration as well as deterioration in the quality of the recreational experience as a whole. One implication for management is that more and more trade-offs have to be made in an attempt to balance the conservation and recreational use of estuaries.
- Full Text:
- Date Issued: 2012
An assessment of factors that impact on the performance of Cisco Academies: the South African situation
- Authors: Kudyachete, Gratitude
- Date: 2012
- Subjects: Information technology -- Economic aspects -- South Africa , Software-defined networking (Computer network technology)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8789 , http://hdl.handle.net/10948/d1014720
- Description: Information and Communication Technology (ICT) is a catalyst for economic development and has been seen to provide new business opportunities and a source of competitive advantage. The acute ICT skills gap in South Africa is widely acknowledged. Such a shortage has cost the South African economy dearly, resulting in the government adopting a multi-pronged approach to the problem. The various interventions have yielded limited success leaving room for other players to contribute to the solution. The Cisco Academy programme, executed through the establishment of Cisco Academies in educational institutions, is a professional education programme focused on the provision of computer networking skills and other basic information technology technical skills. Its comprehensive approach has seen it playing a complementary role to those of the government and other stakeholders. This study focused on the factors that affect Cisco Academy performance. The primary objective was to improve the academic performance of the Cisco Academies in South Africa. More specifically the study assessed the effect of instructor quality, use of technology tools, multi-culture needs, motivation, supporting infrastructure and accessibility on academy performance. The sample consisted of 166 respondents from five Cisco Academies in South Africa. Techniques such as multiple regression analysis, two sample t-tests and analysis of variance were employed on the empirical data. It was established that instructor quality and use of technology tools were the significant determinants of academy performance. It was also established that the Cisco Academy programme is making a significant contribution towards addressing the ICT skills shortage. A number of recommendations are made for the government, Cisco Academies and Cisco systems itself. Recommendations for future research are also provided.
- Full Text:
- Date Issued: 2012
- Authors: Kudyachete, Gratitude
- Date: 2012
- Subjects: Information technology -- Economic aspects -- South Africa , Software-defined networking (Computer network technology)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8789 , http://hdl.handle.net/10948/d1014720
- Description: Information and Communication Technology (ICT) is a catalyst for economic development and has been seen to provide new business opportunities and a source of competitive advantage. The acute ICT skills gap in South Africa is widely acknowledged. Such a shortage has cost the South African economy dearly, resulting in the government adopting a multi-pronged approach to the problem. The various interventions have yielded limited success leaving room for other players to contribute to the solution. The Cisco Academy programme, executed through the establishment of Cisco Academies in educational institutions, is a professional education programme focused on the provision of computer networking skills and other basic information technology technical skills. Its comprehensive approach has seen it playing a complementary role to those of the government and other stakeholders. This study focused on the factors that affect Cisco Academy performance. The primary objective was to improve the academic performance of the Cisco Academies in South Africa. More specifically the study assessed the effect of instructor quality, use of technology tools, multi-culture needs, motivation, supporting infrastructure and accessibility on academy performance. The sample consisted of 166 respondents from five Cisco Academies in South Africa. Techniques such as multiple regression analysis, two sample t-tests and analysis of variance were employed on the empirical data. It was established that instructor quality and use of technology tools were the significant determinants of academy performance. It was also established that the Cisco Academy programme is making a significant contribution towards addressing the ICT skills shortage. A number of recommendations are made for the government, Cisco Academies and Cisco systems itself. Recommendations for future research are also provided.
- Full Text:
- Date Issued: 2012
An assessment of rural women's co-operatives in the Tsojana Village as regards meeting the objectives of sustainable livelihood and socio-economic development
- Authors: Ntsaluba, Joyce Thembela
- Date: 2012
- Subjects: Women in cooperative societies -- South Africa -- Queenstown , Women in development -- South Africa -- Queenstown
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9141 , http://hdl.handle.net/10948/d1018758
- Description: This thesis is based on an in-depth assessment of the three rural women co-operatives in the Tsojana village, within the Intsika Yethu Local Municipality, which is the largest and most rural municipality within the Chris Hani District Municipality. 95 percent of households in this municipality live in rural areas or villages (Integrated Development Plan (IDP), 2010-2011). Rural areas are characterised by high levels of poverty, deprivation, poor infrastructure, and poor linkages to markets. Rural women are the ones experiencing poverty at first hand due to the fact that they are less mobile; when food crisis hits, men tend to leave to look for work or income in towns/cities, while women stay behind to look after their families (Moyo-Mhlanga, 2001). In 1975, the World Bank addressed the question of how women can become effective in economic development, hence the establishment of Women in Development Projects to encourage them to be more involved in income-generating activities like rural projects, co-operatives (co-ops) and self-help groups. A co-operative is an autonomous association of people who join voluntarily to meet their socio-economic and cultural needs through a jointly-owned and democratically-controlled enterprise (International Labour Organization (ILO), 2002). The United Nations (UN) recognized the contribution cooperatives can make to achieve the Millennium Development Goals (MDGs) through productive employment, eradicating poverty, enhancing social integration and promoting the advancement of women. This research study was motivated by the fact that- there are various women development projects/co-operatives in Tsojana Administrative Area (A/A) which aim to improve the lives of the rural people for the better, but most of these co-ops are not sustainable and financially viable. Rural women have realized that in order to sustain development they have to integrate themselves into village development structures, as in various co-operatives, informal rural entrepreneurs and agricultural and non-farm income-generating activities. The study proposes to investigate the reasons for the failure of these co-ops to create sustainable rural livelihoods. The study further attempts to explore development strategies that will assist to transform and advance the co-ops towards sustainable development for all. It also aims to explore strategies that will alleviate poverty, create jobs, and address all factors of underdevelopment and deprivation. The overall methodological approach in this study is qualitative in nature, as it is based on the understanding of the situation from the participant‟s point of view, or perspective. It seeks to describe, investigate and explore aspects of development projects, and to also understand the aspects of socio-economic life of rural women. It combines three traditions of enquiry, i.e. case study, phenomenology, and ethnography. A non-probability type of sampling, in particular purposive sampling, was used for the study because the researcher‟s samples are based on her judgement. Interpretive research paradigm was used to allow the researcher to study meaningful social action, not just the external or observable behaviour of people, and various research tools were used to collect data. These co-operatives have been identified as struggling for survival, and lacking training, and material and financial resources. The co-operatives require support for expansion and modernizing their operations.
- Full Text:
- Date Issued: 2012
- Authors: Ntsaluba, Joyce Thembela
- Date: 2012
- Subjects: Women in cooperative societies -- South Africa -- Queenstown , Women in development -- South Africa -- Queenstown
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9141 , http://hdl.handle.net/10948/d1018758
- Description: This thesis is based on an in-depth assessment of the three rural women co-operatives in the Tsojana village, within the Intsika Yethu Local Municipality, which is the largest and most rural municipality within the Chris Hani District Municipality. 95 percent of households in this municipality live in rural areas or villages (Integrated Development Plan (IDP), 2010-2011). Rural areas are characterised by high levels of poverty, deprivation, poor infrastructure, and poor linkages to markets. Rural women are the ones experiencing poverty at first hand due to the fact that they are less mobile; when food crisis hits, men tend to leave to look for work or income in towns/cities, while women stay behind to look after their families (Moyo-Mhlanga, 2001). In 1975, the World Bank addressed the question of how women can become effective in economic development, hence the establishment of Women in Development Projects to encourage them to be more involved in income-generating activities like rural projects, co-operatives (co-ops) and self-help groups. A co-operative is an autonomous association of people who join voluntarily to meet their socio-economic and cultural needs through a jointly-owned and democratically-controlled enterprise (International Labour Organization (ILO), 2002). The United Nations (UN) recognized the contribution cooperatives can make to achieve the Millennium Development Goals (MDGs) through productive employment, eradicating poverty, enhancing social integration and promoting the advancement of women. This research study was motivated by the fact that- there are various women development projects/co-operatives in Tsojana Administrative Area (A/A) which aim to improve the lives of the rural people for the better, but most of these co-ops are not sustainable and financially viable. Rural women have realized that in order to sustain development they have to integrate themselves into village development structures, as in various co-operatives, informal rural entrepreneurs and agricultural and non-farm income-generating activities. The study proposes to investigate the reasons for the failure of these co-ops to create sustainable rural livelihoods. The study further attempts to explore development strategies that will assist to transform and advance the co-ops towards sustainable development for all. It also aims to explore strategies that will alleviate poverty, create jobs, and address all factors of underdevelopment and deprivation. The overall methodological approach in this study is qualitative in nature, as it is based on the understanding of the situation from the participant‟s point of view, or perspective. It seeks to describe, investigate and explore aspects of development projects, and to also understand the aspects of socio-economic life of rural women. It combines three traditions of enquiry, i.e. case study, phenomenology, and ethnography. A non-probability type of sampling, in particular purposive sampling, was used for the study because the researcher‟s samples are based on her judgement. Interpretive research paradigm was used to allow the researcher to study meaningful social action, not just the external or observable behaviour of people, and various research tools were used to collect data. These co-operatives have been identified as struggling for survival, and lacking training, and material and financial resources. The co-operatives require support for expansion and modernizing their operations.
- Full Text:
- Date Issued: 2012
An assessment of the potential of ecotourism and community based natural resource management as a rural development strategy with special reference to Isimangaliso Wetland Park
- Authors: Mesencho, Sebsibe Endale
- Date: 2012
- Subjects: Marine ecotourism -- South Africa -- Kwazulu-Natal , Biodiversity conservation -- South Africa -- Kwazulu-Natal , Marine parks and reserves -- South Africa -- Kwazulu-Natal , Rural development -- South Africa -- Kwazulu-Natal
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9123 , http://hdl.handle.net/10948/d1017036
- Description: This study aimed to analyse the potential and challenges for ecotourism development and how it can be applied as an integrated tool to provide economic incentives and better opportunities for community development, while improving natural resource management and conservation in Isimangaliso. The capital assets, the context of vulnerability of the local communities along with other significant attributes of the supply side were investigated in-depth. In addition, the potentials and challenges for ecotourism development in the selected Isimangaliso, Khula Village were studied. The impacts of ecotourism on local livelihood improvement, biodiversity resources and natural environment, and management and conservation of the area were also explored through sustainability concepts. However, the focus of the study was not only on ecotourism potentials and opportunities but was also on the development of sound guiding principles for planning and management of ecotourism development in Isimangaliso in a sustainable manner. It was found that community‟s willingness to participate in local development and natural resource management remains a questionable issue to be achieved. This is because local communities are strongly influenced by vertical network of the state administration. The study reveals that there is a strong interaction and interdependency between local livelihoods or poverty and the status and effectiveness of natural resource management in Isimangaliso. The study indicates that the area has plenty of potential natural and cultural resources. These resources signify three fundamental elements for ecotourism destination: quantity, quality, and fascination. The natural attractions consist of vital and sensitive biological and scenic values of the destination area.
- Full Text:
- Date Issued: 2012
- Authors: Mesencho, Sebsibe Endale
- Date: 2012
- Subjects: Marine ecotourism -- South Africa -- Kwazulu-Natal , Biodiversity conservation -- South Africa -- Kwazulu-Natal , Marine parks and reserves -- South Africa -- Kwazulu-Natal , Rural development -- South Africa -- Kwazulu-Natal
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9123 , http://hdl.handle.net/10948/d1017036
- Description: This study aimed to analyse the potential and challenges for ecotourism development and how it can be applied as an integrated tool to provide economic incentives and better opportunities for community development, while improving natural resource management and conservation in Isimangaliso. The capital assets, the context of vulnerability of the local communities along with other significant attributes of the supply side were investigated in-depth. In addition, the potentials and challenges for ecotourism development in the selected Isimangaliso, Khula Village were studied. The impacts of ecotourism on local livelihood improvement, biodiversity resources and natural environment, and management and conservation of the area were also explored through sustainability concepts. However, the focus of the study was not only on ecotourism potentials and opportunities but was also on the development of sound guiding principles for planning and management of ecotourism development in Isimangaliso in a sustainable manner. It was found that community‟s willingness to participate in local development and natural resource management remains a questionable issue to be achieved. This is because local communities are strongly influenced by vertical network of the state administration. The study reveals that there is a strong interaction and interdependency between local livelihoods or poverty and the status and effectiveness of natural resource management in Isimangaliso. The study indicates that the area has plenty of potential natural and cultural resources. These resources signify three fundamental elements for ecotourism destination: quantity, quality, and fascination. The natural attractions consist of vital and sensitive biological and scenic values of the destination area.
- Full Text:
- Date Issued: 2012
An effective physical assets management strategy for the South African manufacturing industry
- Authors: Moeng, Ramoabi Richard
- Date: 2012
- Subjects: Capital investments -- South Africa , Manufacturing industries -- South Africa , Capital productivity -- South Africa , Human capital -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8878 , http://hdl.handle.net/10948/d1020631
- Description: Organisations are spending a large sum of capital by investing on physical assets in order to improve productivity and gain competitive advantage. It has become imperative that business leadership turn their attention to the development, implementation and sustenance of physical assets management strategies in order to eliminate operational and reliability risk.
- Full Text:
- Date Issued: 2012
- Authors: Moeng, Ramoabi Richard
- Date: 2012
- Subjects: Capital investments -- South Africa , Manufacturing industries -- South Africa , Capital productivity -- South Africa , Human capital -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8878 , http://hdl.handle.net/10948/d1020631
- Description: Organisations are spending a large sum of capital by investing on physical assets in order to improve productivity and gain competitive advantage. It has become imperative that business leadership turn their attention to the development, implementation and sustenance of physical assets management strategies in order to eliminate operational and reliability risk.
- Full Text:
- Date Issued: 2012