A stakeholder framework for sustainable Supply chain management in the Zimbabwean food industry
- Authors: Munuhwa,Shakerod
- Date: 2022-12
- Subjects: Stakeholder , Supply chain management , Food industry -- Zimbabwe
- Language: English
- Type: Doctoral's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60315 , vital:64397
- Description: The food supply chain plays an important role in the Zimbabwean food industry. More so sustainable food supply chain management (SFSCM) is a subject that has not received much attention, and yet it is so pertinent in determining food security in Zimbabwe. Zimbabwe has faced episodes of inadequate grain/cereal food reserves, hence the urgent need to develop a stakeholder framework for sustainable food supply chain management. The main objective of the study was to develop a stakeholder framework for SFSCM in the food industry. To accomplish the main objective, the research intended to achieve the following sub-objectives, namely to: establish the drivers for SFSCM; identify SFSCM practices within the food industry; identify the key stakeholders’ dynamic capabilities (SDCs) in the food industry and identify challenges faced by stakeholders in implementing SFSCM. The study also sought to establish the influence of: SFSCM drivers on implementing SFSCM practices; SFSCM drivers on SDCs; SFSCM practices on SDCs; SFSCM practices on SFSCM performance; SFSCM drivers on SFSCM performance; and SDCs on SFSCM performance. This study further sought to assess the mediation effect of: SFSCM drivers on the relationship between SFSCM practices and SDCs; SDCs on the relationship between SFSCM practices and SFSCM performance; SFSCM drivers on the relationship between SDCs and SFSCM performance and finally to assess the mediation effect of SDCs on the relationship between SFSCM drivers and SFSCM performance. This study employed a pragmatic philosophy that allowed for the collection of primary data using a fixed concurrent mixed methods (qualitative and quantitative) approach. The data analysis for this research included qualitative data from 22 participants and quantitative data from 292 respondents, all of whom were recruited through nine gatekeepers (Grain Marketing Board, Consumer Council of Zimbabwe, Food and Nutrition Association of Zimbabwe, Grain Millers Association of Zimbabwe, Ministry of Lands, Agriculture, Water and Rural Resettlement, Chartered Institute of Purchasing and Supply, Food and Agriculture Organization in Zimbabwe, Confederation of Zimbabwe Retailers and Zimbabwe National Chamber of Commerce). A thematic analysis was used to analyse qualitative data. For the quantitative data, the Statistical Package for the Social Sciences (SPSS) version 27 package was used to perform descriptive analysis, and principal component analysis for factor reduction and dimensional groups. Analysis of a Moment Structures (AMOS 26) program was used viii to perform structural equation modelling (SEM) for model fit evaluations and hypothesis tests. The mixed methods approach (both qualitative and quantitative) results identified regulatory pressure, market pressure, societal pressure, availability of resources, organisational culture and corporate objectives as some of the key SFSCM drivers. Additionally, the results identified the following as the key SFSCM practices: waste management, carbon emission reduction, logistics optimisation, water conservation, energy conservation, cost reduction and price efficiency, employment of competent people, cultivation of profitable grain crops, corporate social responsibility, fair distribution of food, human development on nutritious food consumption, food donations and continuously conducting consumer tastes surveys. Further, the mixed methods approach results cited the following key SDCs: sensing, seizing, reconfiguration, reflexive control, partner development, co-evolving and supply chain integration capabilities. Major challenges faced by stakeholders when implementing SFSCM were also identified and these involved lack of resources, lack of top management commitment, poor information sharing, lack of mutual trust amongst stakeholders, unmotivated employees, lack of government support, ever-changing food regulations, poor customer demand for sustainable and healthy foods, corruption and economic hardship challenges. The study also sought to establish relationships amongst variables. The mixed methods approach results revealed that SFSCM drivers have a positive influence on SFSCM practices, SDCs and SFSCM performance. The results also report a positive and significant influence of SFSCM practices on SDCs. The results further indicate that SDCs have a positive and significant influence on SFSCM performance. Although the qualitative findings reported a positive influence of SFSCM practices on SFSCM performance, the quantitative results from the SEM path analysis reported a very weak positive and insignificant influence of SFSCM practices on SFSCM performance. Mediation analysis was also performed using the quantitative data analysis only, and the results revealed that SFSCM drivers have significant partial mediation effect on the relationship between SFSCM practices and SDCs. The results also report that SDCs have a significant full mediation effect on the relationship between SFSCM practices and SFSCM performance. SFSCM drivers were found to have a significant ix partial mediation influence on the relationship between SDCs and SFSCM performance. Lastly, SDCs have a significant partial mediation effect on the relationship between SFSCM drivers and SFSCM performance. Based on the empirical results, conclusions were drawn, and recommendations were made. The research proposes a new stakeholder framework for SFSCM in the food industry. The study recommends that stakeholders consider providing training and education to all employees about the critical role of SFSCM in ensuring Zimbabwe's food security. Additionally, policymakers are urged to implement supply chain anticorruption and fair-trading policies in order to boost SFSCM performance. Stakeholder institutions are also urged to reward internal stakeholders who perform exceptionally well in terms of SFSCM in order to positively motivate all staff, and ultimately improve SFSCM. , Thesis (PHD) -- Faculty of Business and Economic Sciences, Business School, 2022
- Full Text:
- Date Issued: 2022-12
- Authors: Munuhwa,Shakerod
- Date: 2022-12
- Subjects: Stakeholder , Supply chain management , Food industry -- Zimbabwe
- Language: English
- Type: Doctoral's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60315 , vital:64397
- Description: The food supply chain plays an important role in the Zimbabwean food industry. More so sustainable food supply chain management (SFSCM) is a subject that has not received much attention, and yet it is so pertinent in determining food security in Zimbabwe. Zimbabwe has faced episodes of inadequate grain/cereal food reserves, hence the urgent need to develop a stakeholder framework for sustainable food supply chain management. The main objective of the study was to develop a stakeholder framework for SFSCM in the food industry. To accomplish the main objective, the research intended to achieve the following sub-objectives, namely to: establish the drivers for SFSCM; identify SFSCM practices within the food industry; identify the key stakeholders’ dynamic capabilities (SDCs) in the food industry and identify challenges faced by stakeholders in implementing SFSCM. The study also sought to establish the influence of: SFSCM drivers on implementing SFSCM practices; SFSCM drivers on SDCs; SFSCM practices on SDCs; SFSCM practices on SFSCM performance; SFSCM drivers on SFSCM performance; and SDCs on SFSCM performance. This study further sought to assess the mediation effect of: SFSCM drivers on the relationship between SFSCM practices and SDCs; SDCs on the relationship between SFSCM practices and SFSCM performance; SFSCM drivers on the relationship between SDCs and SFSCM performance and finally to assess the mediation effect of SDCs on the relationship between SFSCM drivers and SFSCM performance. This study employed a pragmatic philosophy that allowed for the collection of primary data using a fixed concurrent mixed methods (qualitative and quantitative) approach. The data analysis for this research included qualitative data from 22 participants and quantitative data from 292 respondents, all of whom were recruited through nine gatekeepers (Grain Marketing Board, Consumer Council of Zimbabwe, Food and Nutrition Association of Zimbabwe, Grain Millers Association of Zimbabwe, Ministry of Lands, Agriculture, Water and Rural Resettlement, Chartered Institute of Purchasing and Supply, Food and Agriculture Organization in Zimbabwe, Confederation of Zimbabwe Retailers and Zimbabwe National Chamber of Commerce). A thematic analysis was used to analyse qualitative data. For the quantitative data, the Statistical Package for the Social Sciences (SPSS) version 27 package was used to perform descriptive analysis, and principal component analysis for factor reduction and dimensional groups. Analysis of a Moment Structures (AMOS 26) program was used viii to perform structural equation modelling (SEM) for model fit evaluations and hypothesis tests. The mixed methods approach (both qualitative and quantitative) results identified regulatory pressure, market pressure, societal pressure, availability of resources, organisational culture and corporate objectives as some of the key SFSCM drivers. Additionally, the results identified the following as the key SFSCM practices: waste management, carbon emission reduction, logistics optimisation, water conservation, energy conservation, cost reduction and price efficiency, employment of competent people, cultivation of profitable grain crops, corporate social responsibility, fair distribution of food, human development on nutritious food consumption, food donations and continuously conducting consumer tastes surveys. Further, the mixed methods approach results cited the following key SDCs: sensing, seizing, reconfiguration, reflexive control, partner development, co-evolving and supply chain integration capabilities. Major challenges faced by stakeholders when implementing SFSCM were also identified and these involved lack of resources, lack of top management commitment, poor information sharing, lack of mutual trust amongst stakeholders, unmotivated employees, lack of government support, ever-changing food regulations, poor customer demand for sustainable and healthy foods, corruption and economic hardship challenges. The study also sought to establish relationships amongst variables. The mixed methods approach results revealed that SFSCM drivers have a positive influence on SFSCM practices, SDCs and SFSCM performance. The results also report a positive and significant influence of SFSCM practices on SDCs. The results further indicate that SDCs have a positive and significant influence on SFSCM performance. Although the qualitative findings reported a positive influence of SFSCM practices on SFSCM performance, the quantitative results from the SEM path analysis reported a very weak positive and insignificant influence of SFSCM practices on SFSCM performance. Mediation analysis was also performed using the quantitative data analysis only, and the results revealed that SFSCM drivers have significant partial mediation effect on the relationship between SFSCM practices and SDCs. The results also report that SDCs have a significant full mediation effect on the relationship between SFSCM practices and SFSCM performance. SFSCM drivers were found to have a significant ix partial mediation influence on the relationship between SDCs and SFSCM performance. Lastly, SDCs have a significant partial mediation effect on the relationship between SFSCM drivers and SFSCM performance. Based on the empirical results, conclusions were drawn, and recommendations were made. The research proposes a new stakeholder framework for SFSCM in the food industry. The study recommends that stakeholders consider providing training and education to all employees about the critical role of SFSCM in ensuring Zimbabwe's food security. Additionally, policymakers are urged to implement supply chain anticorruption and fair-trading policies in order to boost SFSCM performance. Stakeholder institutions are also urged to reward internal stakeholders who perform exceptionally well in terms of SFSCM in order to positively motivate all staff, and ultimately improve SFSCM. , Thesis (PHD) -- Faculty of Business and Economic Sciences, Business School, 2022
- Full Text:
- Date Issued: 2022-12
Business cycle synchronization in SACU countries: a wavelet coherence analysis
- Authors: Khoza, Sithobile X
- Date: 2022-12
- Subjects: Economic cycles , Synchronization -- (SACU) Countries
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60221 , vital:63844
- Description: The discussion on the viability of the Southern African Customs Union (SACU) as a monetary union has been ongoing for years. SACU is the oldest Customs Union in history, formed in 1910. Employing the Optimum Currency Areas (OCA) theory, the study examined SACU’s readiness for a single currency. There are several technical requirements needed to form an OCA, however, one of the most vital of these with regards to a country’s suitability to enter a currency union is Business Cycle Synchronization. Therefore, SACU’s readiness was tested by establishing Business Cycle synchronization between the 5 member states. Although Business Cycles Synchronization have not been proven, SACU countries have moved towards a complete monetary union because of increasing macroeconomic convergence. Our study using Wavelet analysis sets out to establish if there is a synchronization of Business cycles with SACU members. Cyclical components were isolated, from the real GDP growth rate of each country from 1981 to 2020, using the Hodrick-Prescott filter (HP), Band-Pass filter (BP), and the Christiano-Fitzgerald Filter (CF). In the 2 by 2 analysis, our wavelet coherence showed that SACU countries are synchronized with each other, while South Africa displayed its dominance in the union by showing significant synchronization with all the members of the union both in the short and long run. The Vector wavelet analysis results concluded that, as a group, SACU shows much higher degrees of synchronization. The group synchronization is statistically significant throughout the period of study. Furthermore, there is an indication of consistent synchronization, in the long and short run. Overall, the results of our study conclude that there is synchronization in the SACU countries. Therefore, SACU counties can form an OCA as they meet the desirably requirements. , Thesis (MCom) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-12
- Authors: Khoza, Sithobile X
- Date: 2022-12
- Subjects: Economic cycles , Synchronization -- (SACU) Countries
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60221 , vital:63844
- Description: The discussion on the viability of the Southern African Customs Union (SACU) as a monetary union has been ongoing for years. SACU is the oldest Customs Union in history, formed in 1910. Employing the Optimum Currency Areas (OCA) theory, the study examined SACU’s readiness for a single currency. There are several technical requirements needed to form an OCA, however, one of the most vital of these with regards to a country’s suitability to enter a currency union is Business Cycle Synchronization. Therefore, SACU’s readiness was tested by establishing Business Cycle synchronization between the 5 member states. Although Business Cycles Synchronization have not been proven, SACU countries have moved towards a complete monetary union because of increasing macroeconomic convergence. Our study using Wavelet analysis sets out to establish if there is a synchronization of Business cycles with SACU members. Cyclical components were isolated, from the real GDP growth rate of each country from 1981 to 2020, using the Hodrick-Prescott filter (HP), Band-Pass filter (BP), and the Christiano-Fitzgerald Filter (CF). In the 2 by 2 analysis, our wavelet coherence showed that SACU countries are synchronized with each other, while South Africa displayed its dominance in the union by showing significant synchronization with all the members of the union both in the short and long run. The Vector wavelet analysis results concluded that, as a group, SACU shows much higher degrees of synchronization. The group synchronization is statistically significant throughout the period of study. Furthermore, there is an indication of consistent synchronization, in the long and short run. Overall, the results of our study conclude that there is synchronization in the SACU countries. Therefore, SACU counties can form an OCA as they meet the desirably requirements. , Thesis (MCom) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-12
Investigating various product derivatives for a sustainable aquaculture feed supply chain in South Africa
- Authors: Adam, Yusuf
- Date: 2022-12
- Subjects: Derivatives product , sustainable aquaculture , Supply Chain management -- South Africa
- Language: English
- Type: Doctoral's theses , Thesis
- Identifier: http://hdl.handle.net/10948/59531 , vital:62150
- Description: Contemporary aquaculture produces more seafood for growing global nutrition requirements than capture fisheries stocks, but aquaculture practices do have adverse environmental impacts. This research investigated more sustainable marine ecosystem management practices through alternative aquaculture feed ingredients and production systems that mimic natural marine food chains. The aim was to find an alternative feed model to make the industry more sustainable. Content analysis was used to let secondary research complement the empirical research to investigate the perceptions about various product derivatives for a more sustainable aquaculture feed supply chain. The survey entailed distributing 228 questionnaires and only 55 diverse stakeholders responded. By reviewing their perceptions of natural marine organisms and manufactured agricultural ingredients, the call for sustainably produced aquaculture feed could inform future sustainable supply chain management and marine ecosystem stewardship. , Thesis (DBA) -- Faculty of Business and Economic Sciences, School of Applied Accounting, 2022
- Full Text:
- Date Issued: 2022-12
- Authors: Adam, Yusuf
- Date: 2022-12
- Subjects: Derivatives product , sustainable aquaculture , Supply Chain management -- South Africa
- Language: English
- Type: Doctoral's theses , Thesis
- Identifier: http://hdl.handle.net/10948/59531 , vital:62150
- Description: Contemporary aquaculture produces more seafood for growing global nutrition requirements than capture fisheries stocks, but aquaculture practices do have adverse environmental impacts. This research investigated more sustainable marine ecosystem management practices through alternative aquaculture feed ingredients and production systems that mimic natural marine food chains. The aim was to find an alternative feed model to make the industry more sustainable. Content analysis was used to let secondary research complement the empirical research to investigate the perceptions about various product derivatives for a more sustainable aquaculture feed supply chain. The survey entailed distributing 228 questionnaires and only 55 diverse stakeholders responded. By reviewing their perceptions of natural marine organisms and manufactured agricultural ingredients, the call for sustainably produced aquaculture feed could inform future sustainable supply chain management and marine ecosystem stewardship. , Thesis (DBA) -- Faculty of Business and Economic Sciences, School of Applied Accounting, 2022
- Full Text:
- Date Issued: 2022-12
The factors influencing professional commitment and job performance of pharmacists in the Nelson Mandela Bay within the Covid-19 environment
- Authors: Sayster, Gary
- Date: 2022-12
- Subjects: Professional ethics , Pharmacists (Nelson Mandela Bay) , COVID-19 (Disease)
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60232 , vital:63986
- Description: Job performance and professional commitment are potent drivers of organisational efficiency and overall organisational prosperity, respectively. The severe lack in research regarding these constructs in relation to the pharmaceutical industry or to pharmacists specifically, provided the prime opportunity for the present research to fill this gap. The aim of the present research was therefore to determine the factors influencing professional commitment and job performance in pharmacists in Nelson Mandela Bay, given the Covid-119 environment. A quantitative research approach was adopted for the present study and involved the distribution of a likert—scale questionnaire measuring the dependent variables – professional commitment and job performance and the independent variables – work stress, job commitment, self-esteem and emotional intelligence. A total of 142 surveys were analysed, signalling a response rate of 94.6 67 %. The key findings of the statical analysis show that work stress is negatively related to affective professional commitment and job performance. Job commitment was positively related to job performance and affective professional commitment and self-esteem have a directly positive effect on affective professional commitment. Social skills and self-motivation (as components of emotional intelligence) had a positive relationship with job performance and professional commitment, respectively. Based on these findings, several managerial implications and recommendations were offered. , Thesis (MBA) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-12
- Authors: Sayster, Gary
- Date: 2022-12
- Subjects: Professional ethics , Pharmacists (Nelson Mandela Bay) , COVID-19 (Disease)
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60232 , vital:63986
- Description: Job performance and professional commitment are potent drivers of organisational efficiency and overall organisational prosperity, respectively. The severe lack in research regarding these constructs in relation to the pharmaceutical industry or to pharmacists specifically, provided the prime opportunity for the present research to fill this gap. The aim of the present research was therefore to determine the factors influencing professional commitment and job performance in pharmacists in Nelson Mandela Bay, given the Covid-119 environment. A quantitative research approach was adopted for the present study and involved the distribution of a likert—scale questionnaire measuring the dependent variables – professional commitment and job performance and the independent variables – work stress, job commitment, self-esteem and emotional intelligence. A total of 142 surveys were analysed, signalling a response rate of 94.6 67 %. The key findings of the statical analysis show that work stress is negatively related to affective professional commitment and job performance. Job commitment was positively related to job performance and affective professional commitment and self-esteem have a directly positive effect on affective professional commitment. Social skills and self-motivation (as components of emotional intelligence) had a positive relationship with job performance and professional commitment, respectively. Based on these findings, several managerial implications and recommendations were offered. , Thesis (MBA) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-12
The macroeconomic impact of ocean economy financing in South Africa
- Authors: Matekenya, Weliswa
- Date: 2022-12
- Subjects: Macroeconomics , Maritime –- South Africa
- Language: English
- Type: Doctoral's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60305 , vital:64343
- Description: The global ocean is responsible for providing seafood and employment to the world’s population and is the key driver of global gross domestic product. The ocean economy (blue economy) has been identified as key to unlocking the growth potential of many economies. It is in this context that both the South African government and the private sector have invested in the ocean economy with the purpose of sustaining it and making it more productive. To this end, the government established the Operation Phakisa programme which is meant to fast-track ocean economy development. In line with operation Phakisa imperatives, the South African government began a series of budget allocations towards the various sectors of the oceans economy. This flow of public funds towards oceans economy sectors was with a view to reduce unemployment, grow the economy, increase trade as well as boost entrepreneurship. It is for this reason that the financing of the ocean economy needs to be assessed in terms of its role in ensuring sustainable economic growth through ocean economy activities. While the ocean economy is becoming a new focal point in the discourse on growth and sustainable development both globally and locally, it remains faced with a series of challenges in South Africa. These include inadequate economic incentives, outdated infrastructure, ineffective governance institutions, lack of technological advances, and insufficient management tools. All of these have led to unregulated competition among users, albeit in the context of extensive opportunities offered by the rising demand for seafood. The specific focus of the study is the macroeconomic impact of ocean economy financing in South Africa during the 1994 to 2019 period. The study employed ARDL to test long and short-run relationships. The results show that ocean economy financing in South Africa during this time to have had a positive effect on economic growth, and a negative relationship on unemployment, although the latter is statically insignificant, while ocean economy financing has a negative relationship with entrepreneurship, to have a positive relationship with total trade, and statistically significant. Based on the findings of the study recommendations are made for the South African government to continue investing in oceans economy marine infrastructure and to address any constraints that hinder the growth and sustainability of the country’s ocean economy. In order to ensure the economic viability of ocean ii economy financing four areas need attention, namely economic growth, entrepreneurship, job creation, and total trade. This study recommends that in order to grow the South African economy, a comprehensive growth strategy that looks beyond ocean economy should be adopted. Regarding entrepreneurship ease of doing business should be improved and all factors inhibiting entrepreneurship should be addressed. The requisite skills through human capital investment should be harnessed and decent and sustainable jobs in the ocean sector should be created. It is a well-known fact that an aggressive drive towards economic growth is not without negative externalities e.g pollutions, unreported, unregulated, and over-exploitation of ocean resources. Ocean governance is vital in preventing such negative externalities. The results of the study show that ocean governance boosts trade and reduces unemployment. , Thesis (PHD) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-12
- Authors: Matekenya, Weliswa
- Date: 2022-12
- Subjects: Macroeconomics , Maritime –- South Africa
- Language: English
- Type: Doctoral's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60305 , vital:64343
- Description: The global ocean is responsible for providing seafood and employment to the world’s population and is the key driver of global gross domestic product. The ocean economy (blue economy) has been identified as key to unlocking the growth potential of many economies. It is in this context that both the South African government and the private sector have invested in the ocean economy with the purpose of sustaining it and making it more productive. To this end, the government established the Operation Phakisa programme which is meant to fast-track ocean economy development. In line with operation Phakisa imperatives, the South African government began a series of budget allocations towards the various sectors of the oceans economy. This flow of public funds towards oceans economy sectors was with a view to reduce unemployment, grow the economy, increase trade as well as boost entrepreneurship. It is for this reason that the financing of the ocean economy needs to be assessed in terms of its role in ensuring sustainable economic growth through ocean economy activities. While the ocean economy is becoming a new focal point in the discourse on growth and sustainable development both globally and locally, it remains faced with a series of challenges in South Africa. These include inadequate economic incentives, outdated infrastructure, ineffective governance institutions, lack of technological advances, and insufficient management tools. All of these have led to unregulated competition among users, albeit in the context of extensive opportunities offered by the rising demand for seafood. The specific focus of the study is the macroeconomic impact of ocean economy financing in South Africa during the 1994 to 2019 period. The study employed ARDL to test long and short-run relationships. The results show that ocean economy financing in South Africa during this time to have had a positive effect on economic growth, and a negative relationship on unemployment, although the latter is statically insignificant, while ocean economy financing has a negative relationship with entrepreneurship, to have a positive relationship with total trade, and statistically significant. Based on the findings of the study recommendations are made for the South African government to continue investing in oceans economy marine infrastructure and to address any constraints that hinder the growth and sustainability of the country’s ocean economy. In order to ensure the economic viability of ocean ii economy financing four areas need attention, namely economic growth, entrepreneurship, job creation, and total trade. This study recommends that in order to grow the South African economy, a comprehensive growth strategy that looks beyond ocean economy should be adopted. Regarding entrepreneurship ease of doing business should be improved and all factors inhibiting entrepreneurship should be addressed. The requisite skills through human capital investment should be harnessed and decent and sustainable jobs in the ocean sector should be created. It is a well-known fact that an aggressive drive towards economic growth is not without negative externalities e.g pollutions, unreported, unregulated, and over-exploitation of ocean resources. Ocean governance is vital in preventing such negative externalities. The results of the study show that ocean governance boosts trade and reduces unemployment. , Thesis (PHD) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-12
Understanding of business strategy at different levels of the organisation
- Authors: Ncuthushe, Mboneleli
- Date: 2022-12
- Subjects: Business planning , Organisation
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60122 , vital:63097
- Description: The purpose of this study was to investigate the factors that affect understanding of business strategy at different levels of the organisation. The investigation was done by looking at relationship between the business strategy (as a dependant variable) and the organisational structure, the employee level or position, skills, experience and education (as independent variables). These factors were investigated through the analysis of literature and empirical study. The results of this analysis were recorded through the last two chapters (chapter four and five). As in most organisations, there is sometimes different interpretations of business strategy by employees at different levels (or sometimes across) of the organisational structure. This study does not just seek to add value in the literature but also to equip managers tasked with enrolling out business strategies. The basis of the study emanates from corporate failures associated with the business strategies and the failure of implementation and this is discussed further in chapter one with reference to specific sources. The empirical study that was conducted attracted a good response, as there was more than 100 percent response rate, through the use of latest technology and social media. The main conclusions, managerial implications and theoretical framework that came through from the study, are clearly stated in the last chapter, chapter five and can help managers that formulate or implement to business strategies, to ensure that there is great understanding within their workplaces. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2022
- Full Text:
- Date Issued: 2022-12
- Authors: Ncuthushe, Mboneleli
- Date: 2022-12
- Subjects: Business planning , Organisation
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/60122 , vital:63097
- Description: The purpose of this study was to investigate the factors that affect understanding of business strategy at different levels of the organisation. The investigation was done by looking at relationship between the business strategy (as a dependant variable) and the organisational structure, the employee level or position, skills, experience and education (as independent variables). These factors were investigated through the analysis of literature and empirical study. The results of this analysis were recorded through the last two chapters (chapter four and five). As in most organisations, there is sometimes different interpretations of business strategy by employees at different levels (or sometimes across) of the organisational structure. This study does not just seek to add value in the literature but also to equip managers tasked with enrolling out business strategies. The basis of the study emanates from corporate failures associated with the business strategies and the failure of implementation and this is discussed further in chapter one with reference to specific sources. The empirical study that was conducted attracted a good response, as there was more than 100 percent response rate, through the use of latest technology and social media. The main conclusions, managerial implications and theoretical framework that came through from the study, are clearly stated in the last chapter, chapter five and can help managers that formulate or implement to business strategies, to ensure that there is great understanding within their workplaces. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2022
- Full Text:
- Date Issued: 2022-12
A comparative analysis of the effects of different Levels of Education on growth in African Economies
- Authors: Mkhosana, Nomathamsanqa
- Date: 2020
- Subjects: Economic development -- Effect of education on , Education -- Economic Aspects
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/50393 , vital:42161
- Description: The economic growth and development of a country depend on the educational opportunities available to its citizens. Education is deemed to influence economic growth via improved labour productivity particularly through knowledge and skills accumulation by promoting technological improvement and innovation. The aim of the study was to highlight the importance of each level of education on economic growth of African countries. The objective of the study was to find which level of education (primary, secondary and tertiary) has the most significant effect on economic growth. To obtain this objective, the study using two panel cointegration methods, the fully modified ordinary least squares (FMOLS) and dynamic ordinary least squares (DOLS) method applied to data covering the period of 2000 to 2017, the study aimed at sampling 10 educated economies and 10 advanced economies in Africa, since South Africa and Kenya belong in both categories, the study a total of 18 African economies. The results of the study show discrepancies, that is, primary and secondary education being most beneficial towards more advanced economies whilst only tertiary education is beneficiary towards more educated African countries. Policy implications are provided.
- Full Text:
- Date Issued: 2020
- Authors: Mkhosana, Nomathamsanqa
- Date: 2020
- Subjects: Economic development -- Effect of education on , Education -- Economic Aspects
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/50393 , vital:42161
- Description: The economic growth and development of a country depend on the educational opportunities available to its citizens. Education is deemed to influence economic growth via improved labour productivity particularly through knowledge and skills accumulation by promoting technological improvement and innovation. The aim of the study was to highlight the importance of each level of education on economic growth of African countries. The objective of the study was to find which level of education (primary, secondary and tertiary) has the most significant effect on economic growth. To obtain this objective, the study using two panel cointegration methods, the fully modified ordinary least squares (FMOLS) and dynamic ordinary least squares (DOLS) method applied to data covering the period of 2000 to 2017, the study aimed at sampling 10 educated economies and 10 advanced economies in Africa, since South Africa and Kenya belong in both categories, the study a total of 18 African economies. The results of the study show discrepancies, that is, primary and secondary education being most beneficial towards more advanced economies whilst only tertiary education is beneficiary towards more educated African countries. Policy implications are provided.
- Full Text:
- Date Issued: 2020
A critical analysis of selected clauses in selected Double Tax Agreements (DTAs) with South Africa
- Authors: Ndzimakhwe, Vusumzi Allen
- Date: 2020
- Subjects: Double taxation -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/49986 , vital:41967
- Description: The purpose of this treatise was to analyse selected clauses in selected double taxation agreements with South Africa. An integrative literature review research method was used. The study commenced with an overview of double tax agreements from both an international and South African perspective. This was followed by a critical analysis of the Mutual Agreement Procedures, the Most-Favoured Nation clause and the Non-discrimination obligation. Selected court cases domestic and foreign court cases were used to illustrate the gaps that sometimes exist between revenue authorities’ and taxpayers’ understanding of the clauses being studied. An analysis was then performed of the measures and their appropriateness that South Africa can implement to close the loopholes arising from the selected clauses. This was informed by the action plans suggested by the OECD and the Davis Tax Committee on base erosion and profit shifting. The study then concluded with a synopsis of the key findings of the selected clauses and their recommendations. Finally recommendations were made for areas of further research which might assist in closing the loopholes arising from the words employed within double tax agreements and the intention of the legislature/the executive can be closed.
- Full Text:
- Date Issued: 2020
- Authors: Ndzimakhwe, Vusumzi Allen
- Date: 2020
- Subjects: Double taxation -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/49986 , vital:41967
- Description: The purpose of this treatise was to analyse selected clauses in selected double taxation agreements with South Africa. An integrative literature review research method was used. The study commenced with an overview of double tax agreements from both an international and South African perspective. This was followed by a critical analysis of the Mutual Agreement Procedures, the Most-Favoured Nation clause and the Non-discrimination obligation. Selected court cases domestic and foreign court cases were used to illustrate the gaps that sometimes exist between revenue authorities’ and taxpayers’ understanding of the clauses being studied. An analysis was then performed of the measures and their appropriateness that South Africa can implement to close the loopholes arising from the selected clauses. This was informed by the action plans suggested by the OECD and the Davis Tax Committee on base erosion and profit shifting. The study then concluded with a synopsis of the key findings of the selected clauses and their recommendations. Finally recommendations were made for areas of further research which might assist in closing the loopholes arising from the words employed within double tax agreements and the intention of the legislature/the executive can be closed.
- Full Text:
- Date Issued: 2020
A critical analysis of the administrative issues related to the Health Promotion Levy in South Africa
- Authors: Herbst, Tamryn
- Date: 2020
- Subjects: Health promotion -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/48158 , vital:40515
- Description: The purpose of the treatise was to examine the administrative issues that have arisen related to the implementation of the Health Promotion Levy (HPL) in South Africa, and to identify solutions to these issues. The study commenced with a review of what the HPL is and how it is levied. This was followed by a comparative analysis of issues that have been experienced by four countries, as well as any potential issues that have been identified by the four countries. The HPL is often referred to as sugar tax in many jurisdictions, and was referred to as HPL for the purposes of this treatise. A review was then performed of the solutions that were implemented by these countries in responding to the administrative issues that were identified, as well as guidelines issued by the World Health Organisation for the implementation of this levy. The likelihood of these issues arising in South Africa’s implementation of the Health Promotion Levy was examined based on these comparisons. It was found that the issues experienced by other countries in the implementation of the HPL have been experienced in South Africa, or may be relevant in a South African context. Following this, the solutions implemented by other countries and recommended by the World Health Organisation were analysed to determine if these solutions are practical in a South African context. Many of the solutions implemented by the countries analysed, are relevant in a South African context and have, in fact, already been implemented in South Africa The conclusion reached was that South Africa has been successful in administering the implementation of the HPL and that the administrative costs of the implementation and administration of the HPL are outweighed by the benefits of the health awareness raised by the implementation of the HPL.
- Full Text:
- Date Issued: 2020
- Authors: Herbst, Tamryn
- Date: 2020
- Subjects: Health promotion -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/48158 , vital:40515
- Description: The purpose of the treatise was to examine the administrative issues that have arisen related to the implementation of the Health Promotion Levy (HPL) in South Africa, and to identify solutions to these issues. The study commenced with a review of what the HPL is and how it is levied. This was followed by a comparative analysis of issues that have been experienced by four countries, as well as any potential issues that have been identified by the four countries. The HPL is often referred to as sugar tax in many jurisdictions, and was referred to as HPL for the purposes of this treatise. A review was then performed of the solutions that were implemented by these countries in responding to the administrative issues that were identified, as well as guidelines issued by the World Health Organisation for the implementation of this levy. The likelihood of these issues arising in South Africa’s implementation of the Health Promotion Levy was examined based on these comparisons. It was found that the issues experienced by other countries in the implementation of the HPL have been experienced in South Africa, or may be relevant in a South African context. Following this, the solutions implemented by other countries and recommended by the World Health Organisation were analysed to determine if these solutions are practical in a South African context. Many of the solutions implemented by the countries analysed, are relevant in a South African context and have, in fact, already been implemented in South Africa The conclusion reached was that South Africa has been successful in administering the implementation of the HPL and that the administrative costs of the implementation and administration of the HPL are outweighed by the benefits of the health awareness raised by the implementation of the HPL.
- Full Text:
- Date Issued: 2020
A framework for enhancing compliance with Employee Performance Management and Development Systems(EPMDS) among public sector doctors in BCMM health facilities
- Bayeni, Luvuyo Lonwabo Precious
- Authors: Bayeni, Luvuyo Lonwabo Precious
- Date: 2020
- Subjects: Performance -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47520 , vital:40116
- Description: This research explored an employee performance management and development system in the context of the public health centres in the Eastern Cape Province of South Africa. The study reviewed the literature on EPMDS in the public health sector of South Africa, noting the shortfalls, challenges, and ways in which it could be improved. The major findings from the study include the need to review the entire policy, revise the pay-scales, and co-create a new EPMDS policy creating space for the representation of the views of the employees. Without completing the development and performance evaluation, grade progression cannot be implemented despite years of service; hence the problem doctors face with their salary levels. The current EPMDS was found to be ineffective due to the wide discrepancy that exists between doctors and other health professionals in public health institutions. Among the commitment motivators highlighted by the respondents, was the need to develop an organisational culture that permits employees to recognise that they are appreciated. Future research must consider using mixed research methods, in the context of other South African Provinces and include a larger sample of research participants.
- Full Text:
- Date Issued: 2020
- Authors: Bayeni, Luvuyo Lonwabo Precious
- Date: 2020
- Subjects: Performance -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47520 , vital:40116
- Description: This research explored an employee performance management and development system in the context of the public health centres in the Eastern Cape Province of South Africa. The study reviewed the literature on EPMDS in the public health sector of South Africa, noting the shortfalls, challenges, and ways in which it could be improved. The major findings from the study include the need to review the entire policy, revise the pay-scales, and co-create a new EPMDS policy creating space for the representation of the views of the employees. Without completing the development and performance evaluation, grade progression cannot be implemented despite years of service; hence the problem doctors face with their salary levels. The current EPMDS was found to be ineffective due to the wide discrepancy that exists between doctors and other health professionals in public health institutions. Among the commitment motivators highlighted by the respondents, was the need to develop an organisational culture that permits employees to recognise that they are appreciated. Future research must consider using mixed research methods, in the context of other South African Provinces and include a larger sample of research participants.
- Full Text:
- Date Issued: 2020
A framework for enhancing the transgenerational potential of indigenous african family businesses
- Authors: Matchaba-Hove, Mtonhodzi
- Date: 2020
- Subjects: Family-owned business enterprises -- Succession Indigenous peoples -- Economic conditions
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: http://hdl.handle.net/10948/48894 , vital:41168
- Description: Family businesses are the backbone of many economies around the globe and are believed to constitute over two-thirds of all businesses worldwide. For nearly 300 years, the Southern African economy has been developing as a consequence of the contribution of family businesses to the region’s economy. Despite their importance to the economies of countries, their overall failure rate remains high. Given the important economic and societal contribution that family businesses make, their survival rates are a matter of concern. As far as can be established, little research has been conducted among indigenous African family businesses. The research done to date lacks depth in terms of the topics covered and the countries sampled. The majority of studies on family businesses have been done in European, American and Asian settings. Notably, the research project on Successful Transgenerational Entrepreneurship Practices (STEP) has investigated transgenerational entrepreneurship among family businesses around the world. The STEP project proposes a theoretical framework, known as the STEP framework, which to date has not been applied to the indigenous African context. There is a great need for deeper insights into, and an increased understanding of the practices implemented among indigenous African family businesses that have survived across the generations, and of the context in which these businesses operate. Therefore, the primary objective of this study is to explore and describe the factors that influence the transgenerational potential of indigenous African family businesses so as to assess the appropriateness of an existing non-African framework, namely the STEP framework, and to reconfigure it for the African context. The STEP framework proposes that various contextual factors influence both the entrepreneurial orientation and the familiness resource pools of family businesses, which in turn influence each other, and ultimately the transgenerational potential of the family business. The underlying theory applied in the study is Hofstede’s Cultural Dimensions model. Hofstede’s model provides theoretical support for the belief that the context in which a theory or framework is applied has a big influence on the successful application of such a framework. Therefore, a need exists to contextualise the STEP framework to the context in which it is being applied. An interpretivist research paradigm and a qualitative methodological approach were deemed the most suitable for the current study, as this paradigm and approach enabled the researcher to address the dynamics and invisible issues within family businesses. The current study adopted a multiple case study methodology. Adopting this methodology allowed for a deeper understanding of the object of interest. The three cases were systematically selected, using purposive sampling, to ensure that a credible and indicative sample was obtained. The criteria used for selection were based on the STEP project guidelines and the three businesses selected were from South Africa, Zimbabwe and Botswana, of indigenous African heritage and have showed sustained growth and success since their establishment. The reason for these selection criteria was to ensure that the study appropriately addressed the defined research objectives and the gap in the body of knowledge on transgenerational entrepreneurship in the African context. The instrument used to guide the key-informant interviews in this research was a semi-structured interview schedule adapted from the STEP project interview schedule. Once all the data was collected, a combination of directed content analysis and explanation building was used to analyse the data. A framework for enhancing the transgenerational potential of indigenous African family businesses is proposed in this study, based on the practices adopted by the successful indigenous African family businesses which participated. The framework developed adapts the STEP framework for the indigenous African family business context. As in the STEP framework, the framework proposed for indigenous African family businesses highlights several external contextual factors as influencing both the familiness resource pools and the dimensions of entrepreneurial orientation. In the context of indigenous African family businesses, the external contextual factors most influential are the philosophy of Ubuntu, the collectivist national culture, as well as the community and extended family commitments. The external contextual factors, namely, the business environment and the industry in which the business operates, were found to be particularly influential on the entrepreneurial orientation displayed by the participating family businesses. All eight familiness resource pools, as well as the five dimensions of entrepreneurial orientation as proposed in the STEP framework, still form part of the framework proposed for indigenous African family businesses. However, for some the nature thereof differed somewhat from the original descriptions. Therefore, the original names were adapted to better describe these concepts as applicable to an indigenous African family business context. The proposed framework supports the multi-dimensional nature of performance outcomes among indigenous African family businesses. It proposes that in an indigenous African family business context, entrepreneurial performance outcomes are important to the extent that they contribute to achieving the financial performance outcomes, while the financial performance outcomes are important to the extent that they contribute to achieving the social performance outcomes. This study contributes to a greater understanding of successful indigenous African family businesses and their best practices, specifically an understanding of the practices adopted with regards to the familiness resource pools and entrepreneurial orientation. Furthermore, this study has expanded on the understanding of paternalism in that it has provides greater clarity on the nature of this leadership style, as well as the positive outcomes associated with it, in an African context. The study also has significance for educators, who can incorporate the lessons learned from it into their entrepreneurship and family business teaching.
- Full Text:
- Date Issued: 2020
- Authors: Matchaba-Hove, Mtonhodzi
- Date: 2020
- Subjects: Family-owned business enterprises -- Succession Indigenous peoples -- Economic conditions
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: http://hdl.handle.net/10948/48894 , vital:41168
- Description: Family businesses are the backbone of many economies around the globe and are believed to constitute over two-thirds of all businesses worldwide. For nearly 300 years, the Southern African economy has been developing as a consequence of the contribution of family businesses to the region’s economy. Despite their importance to the economies of countries, their overall failure rate remains high. Given the important economic and societal contribution that family businesses make, their survival rates are a matter of concern. As far as can be established, little research has been conducted among indigenous African family businesses. The research done to date lacks depth in terms of the topics covered and the countries sampled. The majority of studies on family businesses have been done in European, American and Asian settings. Notably, the research project on Successful Transgenerational Entrepreneurship Practices (STEP) has investigated transgenerational entrepreneurship among family businesses around the world. The STEP project proposes a theoretical framework, known as the STEP framework, which to date has not been applied to the indigenous African context. There is a great need for deeper insights into, and an increased understanding of the practices implemented among indigenous African family businesses that have survived across the generations, and of the context in which these businesses operate. Therefore, the primary objective of this study is to explore and describe the factors that influence the transgenerational potential of indigenous African family businesses so as to assess the appropriateness of an existing non-African framework, namely the STEP framework, and to reconfigure it for the African context. The STEP framework proposes that various contextual factors influence both the entrepreneurial orientation and the familiness resource pools of family businesses, which in turn influence each other, and ultimately the transgenerational potential of the family business. The underlying theory applied in the study is Hofstede’s Cultural Dimensions model. Hofstede’s model provides theoretical support for the belief that the context in which a theory or framework is applied has a big influence on the successful application of such a framework. Therefore, a need exists to contextualise the STEP framework to the context in which it is being applied. An interpretivist research paradigm and a qualitative methodological approach were deemed the most suitable for the current study, as this paradigm and approach enabled the researcher to address the dynamics and invisible issues within family businesses. The current study adopted a multiple case study methodology. Adopting this methodology allowed for a deeper understanding of the object of interest. The three cases were systematically selected, using purposive sampling, to ensure that a credible and indicative sample was obtained. The criteria used for selection were based on the STEP project guidelines and the three businesses selected were from South Africa, Zimbabwe and Botswana, of indigenous African heritage and have showed sustained growth and success since their establishment. The reason for these selection criteria was to ensure that the study appropriately addressed the defined research objectives and the gap in the body of knowledge on transgenerational entrepreneurship in the African context. The instrument used to guide the key-informant interviews in this research was a semi-structured interview schedule adapted from the STEP project interview schedule. Once all the data was collected, a combination of directed content analysis and explanation building was used to analyse the data. A framework for enhancing the transgenerational potential of indigenous African family businesses is proposed in this study, based on the practices adopted by the successful indigenous African family businesses which participated. The framework developed adapts the STEP framework for the indigenous African family business context. As in the STEP framework, the framework proposed for indigenous African family businesses highlights several external contextual factors as influencing both the familiness resource pools and the dimensions of entrepreneurial orientation. In the context of indigenous African family businesses, the external contextual factors most influential are the philosophy of Ubuntu, the collectivist national culture, as well as the community and extended family commitments. The external contextual factors, namely, the business environment and the industry in which the business operates, were found to be particularly influential on the entrepreneurial orientation displayed by the participating family businesses. All eight familiness resource pools, as well as the five dimensions of entrepreneurial orientation as proposed in the STEP framework, still form part of the framework proposed for indigenous African family businesses. However, for some the nature thereof differed somewhat from the original descriptions. Therefore, the original names were adapted to better describe these concepts as applicable to an indigenous African family business context. The proposed framework supports the multi-dimensional nature of performance outcomes among indigenous African family businesses. It proposes that in an indigenous African family business context, entrepreneurial performance outcomes are important to the extent that they contribute to achieving the financial performance outcomes, while the financial performance outcomes are important to the extent that they contribute to achieving the social performance outcomes. This study contributes to a greater understanding of successful indigenous African family businesses and their best practices, specifically an understanding of the practices adopted with regards to the familiness resource pools and entrepreneurial orientation. Furthermore, this study has expanded on the understanding of paternalism in that it has provides greater clarity on the nature of this leadership style, as well as the positive outcomes associated with it, in an African context. The study also has significance for educators, who can incorporate the lessons learned from it into their entrepreneurship and family business teaching.
- Full Text:
- Date Issued: 2020
A framework for price tariffs in the costing structures of South African private hospitals
- Authors: Botha, Gideon
- Date: 2020
- Subjects: Hospitals, Proprietary
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/47489 , vital:40126
- Description: The increase of South African health care costs can be extrapolated into the global healthcare cost challenge, with various factors contributing to this problem. One of the factors viewed as being central to the rising cost of health care is the inability of health care provider organisations to accurately measure unit costs of resources used to treat a patient for their medical condition and patient outcomes. The measurement of an accurate unit cost and patient outcomes is imperative to improving value, which is seen as an improvement in outcomes for every rand spent. The determination of price tariffs and the price tariff payment model used to onward bill the price tariff for medical services have also been identified as having a central role in improving value in health care. In order for price tariffs to improve value, they should be reflective and be based on an accurate unit cost that reflects the cost of resources used to provide efficient and effective care for a patient’s medical condition. For the price tariff payment model to improve value, it needs to reward providers for delivering superior patient outcomes at a lower cost by making price tariffs contingent on achieving specified outcomes as well as incorporating performance payments or holdbacks based on outcomes achieved. This study provides a framework for price tariffs in the costing structures of South African private hospitals. Secondary research was conducted in the form of a comprehensive literature search in order to do an interpretative analysis of the strengths and weaknesses of the various combinations of unit costing models and price tariff payment models used to determine prices in private hospitals. The literature review was followed by primary research that involved three phases, all of which used a qualitative research approach. In Phase 1, primary data were collected using unobtrusive measures that consisted of a data request first, followed by unstructured interviews with representatives of Hospital A and Hospital B to obtain an analysis of the combinations of unit costing model and price tariff payment model used for a laparoscopic appendectomy. In Phase 2, data were collected by means of an unstructured interview with a surgeon describing a laparoscopic appendectomy procedure in detail and based on this process description, the approximate costs for the various resources that were sourced from different suppliers could be calculated. The data analysis and interpretation were done in three phases, with each phase having different research objectives. The data were first coded and then interpreted. In the first primary research phase, the combinations of unit costing models and price tariff payment models used by private Hospital A and Hospital B were evaluated. In the second phase, the recommended combination of unit costing model and price tariff payment model was applied to a hypothetical example and evaluated. In the final phase, based on the outcome of the first and second research phases, a combination of unit costing model and price tariff payment model for private hospitals was recommended. The results showed that the recommended combination of unit costing and price tariff payment model namely time-driven activity-based costing with the global fee price tariff payment model was the most appropriate to determine price tariffs in private hospitals when compared to the unit costing models and price tariff payment models used by Hospital A and Hospital B for a laparoscopic appendectomy. Furthermore, the recommended combination of unit costing model and price tariff payment model was found to be usable for the determination of price tariffs in the costing structures of private hospitals. The time-driven activity-based costing model and global fee price tariff payment model should be adopted or used as guidelines for determining price tariffs in private hospitals in South Africa. Price tariffs would be more transparent as they would reflect the actual resource cost of treating the patient and the resources used and treatment provided could then be assessed against the delivery value chain that charts the principal activities involved in a patient’s care for a medical condition to ensure that patient best-practice protocols are followed. The proposed framework enables the determination of price tariffs based on an accurate unit cost reflecting the actual resources used to provide efficient and effective care and also improve value for the patient.
- Full Text:
- Date Issued: 2020
- Authors: Botha, Gideon
- Date: 2020
- Subjects: Hospitals, Proprietary
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/47489 , vital:40126
- Description: The increase of South African health care costs can be extrapolated into the global healthcare cost challenge, with various factors contributing to this problem. One of the factors viewed as being central to the rising cost of health care is the inability of health care provider organisations to accurately measure unit costs of resources used to treat a patient for their medical condition and patient outcomes. The measurement of an accurate unit cost and patient outcomes is imperative to improving value, which is seen as an improvement in outcomes for every rand spent. The determination of price tariffs and the price tariff payment model used to onward bill the price tariff for medical services have also been identified as having a central role in improving value in health care. In order for price tariffs to improve value, they should be reflective and be based on an accurate unit cost that reflects the cost of resources used to provide efficient and effective care for a patient’s medical condition. For the price tariff payment model to improve value, it needs to reward providers for delivering superior patient outcomes at a lower cost by making price tariffs contingent on achieving specified outcomes as well as incorporating performance payments or holdbacks based on outcomes achieved. This study provides a framework for price tariffs in the costing structures of South African private hospitals. Secondary research was conducted in the form of a comprehensive literature search in order to do an interpretative analysis of the strengths and weaknesses of the various combinations of unit costing models and price tariff payment models used to determine prices in private hospitals. The literature review was followed by primary research that involved three phases, all of which used a qualitative research approach. In Phase 1, primary data were collected using unobtrusive measures that consisted of a data request first, followed by unstructured interviews with representatives of Hospital A and Hospital B to obtain an analysis of the combinations of unit costing model and price tariff payment model used for a laparoscopic appendectomy. In Phase 2, data were collected by means of an unstructured interview with a surgeon describing a laparoscopic appendectomy procedure in detail and based on this process description, the approximate costs for the various resources that were sourced from different suppliers could be calculated. The data analysis and interpretation were done in three phases, with each phase having different research objectives. The data were first coded and then interpreted. In the first primary research phase, the combinations of unit costing models and price tariff payment models used by private Hospital A and Hospital B were evaluated. In the second phase, the recommended combination of unit costing model and price tariff payment model was applied to a hypothetical example and evaluated. In the final phase, based on the outcome of the first and second research phases, a combination of unit costing model and price tariff payment model for private hospitals was recommended. The results showed that the recommended combination of unit costing and price tariff payment model namely time-driven activity-based costing with the global fee price tariff payment model was the most appropriate to determine price tariffs in private hospitals when compared to the unit costing models and price tariff payment models used by Hospital A and Hospital B for a laparoscopic appendectomy. Furthermore, the recommended combination of unit costing model and price tariff payment model was found to be usable for the determination of price tariffs in the costing structures of private hospitals. The time-driven activity-based costing model and global fee price tariff payment model should be adopted or used as guidelines for determining price tariffs in private hospitals in South Africa. Price tariffs would be more transparent as they would reflect the actual resource cost of treating the patient and the resources used and treatment provided could then be assessed against the delivery value chain that charts the principal activities involved in a patient’s care for a medical condition to ensure that patient best-practice protocols are followed. The proposed framework enables the determination of price tariffs based on an accurate unit cost reflecting the actual resources used to provide efficient and effective care and also improve value for the patient.
- Full Text:
- Date Issued: 2020
A framework for price tariffs in the costing structures of South African private hospitals
- Authors: Botha, Gideon
- Date: 2020
- Subjects: Medical care, Cost of -- South Africa , Medical economics -- South Africa Medical care -- South Africa -- Cost control Cost accounting
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/50432 , vital:42167
- Description: The increase of South African health care costs can be extrapolated into the global healthcare cost challenge, with various factors contributing to this problem. One of the factors viewed as being central to the rising cost of health care is the inability of health care provider organisations to accurately measure unit costs of resources used to treat a patient for their medical condition and patient outcomes. The measurement of an accurate unit cost and patient outcomes is imperative to improving value, which is seen as an improvement in outcomes for every rand spent. The determination of price tariffs and the price tariff payment model used to onward bill the price tariff for medical services have also been identified as having a central role in improving value in health care. In order for price tariffs to improve value, they should be reflective and be based on an accurate unit cost that reflects the cost of resources used to provide efficient and effective care for a patient’s medical condition. For the price tariff payment model to improve value, it needs to reward providers for delivering superior patient outcomes at a lower cost by making price tariffs contingent on achieving specified outcomes as well as incorporating performance payments or holdbacks based on outcomes achieved. This study provides a framework for price tariffs in the costing structures of South African private hospitals. Secondary research was conducted in the form of a comprehensive literature search in order to do an interpretative analysis of the strengths and weaknesses of the various combinations of unit costing models and price tariff payment models used to determine prices in private hospitals. The literature review was followed by primary research that involved three phases, all of which used a qualitative research approach. In Phase 1, primary data were collected using unobtrusive measures that consisted of a data request first, followed by unstructured interviews with representatives of Hospital A and Hospital B to obtain an analysis of the combinations of unit costing model and price tariff payment model used for a laparoscopic appendectomy. In Phase 2, data were collected by means of an unstructured interview with a surgeon describing a laparoscopic appendectomy procedure in detail and based on this process description, the approximate costs for the various resources that were sourced from different suppliers could be calculated. The data analysis and interpretation were done in three phases, with each phase having different research objectives. The data were first coded and then interpreted. In the first primary research phase, the combinations of unit costing models and price tariff payment models used by private Hospital A and Hospital B were evaluated. In the second phase, the recommended combination of unit costing model and price tariff payment model was applied to a hypothetical example and evaluated. In the final phase, based on the outcome of the first and second research phases, a combination of unit costing model and price tariff payment model for private hospitals was recommended. The results showed that the recommended combination of unit costing and price tariff payment model namely time-driven activity-based costing with the global fee price tariff payment model was the most appropriate to determine price tariffs in private hospitals when compared to the unit costing models and price tariff payment models used by Hospital A and Hospital B for a laparoscopic appendectomy. Furthermore, the recommended combination of unit costing model and price tariff payment model was found to be usable for the determination of price tariffs in the costing structures of private hospitals. The time-driven activity-based costing model and global fee price tariff payment model should be adopted or used as guidelines for determining price tariffs in private hospitals in South Africa. Price tariffs would be more transparent as they would reflect the actual resource cost of treating the patient and the resources used and treatment provided could then be assessed against the delivery value chain that charts the principal activities involved in a patient’s care for a medical condition to ensure that patient best-practice protocols are followed. The proposed framework enables the determination of price tariffs based on an accurate unit cost reflecting the actual resources used to provide efficient and effective care and also improve value for the patient.
- Full Text:
- Date Issued: 2020
- Authors: Botha, Gideon
- Date: 2020
- Subjects: Medical care, Cost of -- South Africa , Medical economics -- South Africa Medical care -- South Africa -- Cost control Cost accounting
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/50432 , vital:42167
- Description: The increase of South African health care costs can be extrapolated into the global healthcare cost challenge, with various factors contributing to this problem. One of the factors viewed as being central to the rising cost of health care is the inability of health care provider organisations to accurately measure unit costs of resources used to treat a patient for their medical condition and patient outcomes. The measurement of an accurate unit cost and patient outcomes is imperative to improving value, which is seen as an improvement in outcomes for every rand spent. The determination of price tariffs and the price tariff payment model used to onward bill the price tariff for medical services have also been identified as having a central role in improving value in health care. In order for price tariffs to improve value, they should be reflective and be based on an accurate unit cost that reflects the cost of resources used to provide efficient and effective care for a patient’s medical condition. For the price tariff payment model to improve value, it needs to reward providers for delivering superior patient outcomes at a lower cost by making price tariffs contingent on achieving specified outcomes as well as incorporating performance payments or holdbacks based on outcomes achieved. This study provides a framework for price tariffs in the costing structures of South African private hospitals. Secondary research was conducted in the form of a comprehensive literature search in order to do an interpretative analysis of the strengths and weaknesses of the various combinations of unit costing models and price tariff payment models used to determine prices in private hospitals. The literature review was followed by primary research that involved three phases, all of which used a qualitative research approach. In Phase 1, primary data were collected using unobtrusive measures that consisted of a data request first, followed by unstructured interviews with representatives of Hospital A and Hospital B to obtain an analysis of the combinations of unit costing model and price tariff payment model used for a laparoscopic appendectomy. In Phase 2, data were collected by means of an unstructured interview with a surgeon describing a laparoscopic appendectomy procedure in detail and based on this process description, the approximate costs for the various resources that were sourced from different suppliers could be calculated. The data analysis and interpretation were done in three phases, with each phase having different research objectives. The data were first coded and then interpreted. In the first primary research phase, the combinations of unit costing models and price tariff payment models used by private Hospital A and Hospital B were evaluated. In the second phase, the recommended combination of unit costing model and price tariff payment model was applied to a hypothetical example and evaluated. In the final phase, based on the outcome of the first and second research phases, a combination of unit costing model and price tariff payment model for private hospitals was recommended. The results showed that the recommended combination of unit costing and price tariff payment model namely time-driven activity-based costing with the global fee price tariff payment model was the most appropriate to determine price tariffs in private hospitals when compared to the unit costing models and price tariff payment models used by Hospital A and Hospital B for a laparoscopic appendectomy. Furthermore, the recommended combination of unit costing model and price tariff payment model was found to be usable for the determination of price tariffs in the costing structures of private hospitals. The time-driven activity-based costing model and global fee price tariff payment model should be adopted or used as guidelines for determining price tariffs in private hospitals in South Africa. Price tariffs would be more transparent as they would reflect the actual resource cost of treating the patient and the resources used and treatment provided could then be assessed against the delivery value chain that charts the principal activities involved in a patient’s care for a medical condition to ensure that patient best-practice protocols are followed. The proposed framework enables the determination of price tariffs based on an accurate unit cost reflecting the actual resources used to provide efficient and effective care and also improve value for the patient.
- Full Text:
- Date Issued: 2020
A framework for supplier selection in the Nelson Mandela Bay retail industry
- Authors: Mavela, A
- Date: 2020
- Subjects: Business logistics -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/48905 , vital:41169
- Description: The success of business firms operating in the retail industry is largely dependent on the performance rendered by their supply base. Choosing the incorrect supplier could have dire consequences for the retailer’s performance, as suppliers are generally considered an extension of the retailer. Organisations base their operational expertise on the key performance objectives of cost, service, quality, speed, dependability and flexibility, which becomes the basis of their selection criteria when evaluating suppliers. The primary objective of this study was to develop a framework that guides retailers in their supplier selection process with the ultimate goal of formulating strategies to improve Nelson Mandela Bay’s (NMB’s) retail performance. In support of the primary objective, it was necessary to identify the current supplier selection criteria used in the NMB retail industry and the challenges that retailers face when selecting suppliers. The study set out to assess the effects of utilising established supplier selection criteria on retailers’ performance, as well as to identify strategies that retailers should employ to improve their performance. A quantitative research approach was utilised to collect data from a sample of 248 retailers and procurement and logistics managers. The empirical findings of the study identified flexibility, timeous delivery and reliability as the most important supplier selection criteria identified by retailers in NMB. The findings also revealed that utilising established supplier selection criteria has a significantly positive effect on retailers’ performance. Lack of collaboration between suppliers and retailers, lack of transparency between suppliers and retailers and suppliers’ limited knowledge of the criteria by which they are judged were identified as the most significant challenges facing retailers in NMB. The empirical findings also identified an increase in a retailer’s competitive advantage and revenue as the benefits of utilising supplier selection criteria to improve a retailer’s performance. The conclusions and implications of the empirical findings are provided and recommendations made. The study advances a framework to assist in guiding the retailers and procurement and logistics managers, retail researchers and policy makers when selecting suppliers. The study suggests that retailers should identify the most important supplier selection criteria, inform potential suppliers of the importance v of those criteria, select suppliers based on those criteria and utilise those criteria to evaluate the suppliers’ performance.
- Full Text:
- Date Issued: 2020
- Authors: Mavela, A
- Date: 2020
- Subjects: Business logistics -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/48905 , vital:41169
- Description: The success of business firms operating in the retail industry is largely dependent on the performance rendered by their supply base. Choosing the incorrect supplier could have dire consequences for the retailer’s performance, as suppliers are generally considered an extension of the retailer. Organisations base their operational expertise on the key performance objectives of cost, service, quality, speed, dependability and flexibility, which becomes the basis of their selection criteria when evaluating suppliers. The primary objective of this study was to develop a framework that guides retailers in their supplier selection process with the ultimate goal of formulating strategies to improve Nelson Mandela Bay’s (NMB’s) retail performance. In support of the primary objective, it was necessary to identify the current supplier selection criteria used in the NMB retail industry and the challenges that retailers face when selecting suppliers. The study set out to assess the effects of utilising established supplier selection criteria on retailers’ performance, as well as to identify strategies that retailers should employ to improve their performance. A quantitative research approach was utilised to collect data from a sample of 248 retailers and procurement and logistics managers. The empirical findings of the study identified flexibility, timeous delivery and reliability as the most important supplier selection criteria identified by retailers in NMB. The findings also revealed that utilising established supplier selection criteria has a significantly positive effect on retailers’ performance. Lack of collaboration between suppliers and retailers, lack of transparency between suppliers and retailers and suppliers’ limited knowledge of the criteria by which they are judged were identified as the most significant challenges facing retailers in NMB. The empirical findings also identified an increase in a retailer’s competitive advantage and revenue as the benefits of utilising supplier selection criteria to improve a retailer’s performance. The conclusions and implications of the empirical findings are provided and recommendations made. The study advances a framework to assist in guiding the retailers and procurement and logistics managers, retail researchers and policy makers when selecting suppliers. The study suggests that retailers should identify the most important supplier selection criteria, inform potential suppliers of the importance v of those criteria, select suppliers based on those criteria and utilise those criteria to evaluate the suppliers’ performance.
- Full Text:
- Date Issued: 2020
A Ranking Framework for Higher Education Institutions in South Africa
- Authors: Kanyutu, Teresia Watiri
- Date: 2020
- Subjects: Education, Higher -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/48246 , vital:40746
- Description: In the past 16 years, the use of League Tables and Rankings (LTRs) as a tool to rank or measure the performance of Higher Education Institutions (HEIs) has grown in popularity. As a global practice, LTR outcomes are influencing how policies are developed and implemented within the Higher Education (HE) sector. Studies indicate that based on individual information requirements, HE stakeholders are using LTRs to compare HEIs with each other and make informed comparisons and decisions. University directors use LTRs as a basis for institutional strategic planning, reputation building and policy making, while students use LTRs to compare HEIs and make university of choice decisions. Further studies confirm that governments use LTRs for national higher education policy making, university funding, foreign partnerships and resource allocation. Globally and at a national level, the higher education sector has witnessed policy and structural changes, many of which are due to the increase in the use of international rankings and league tables. Despite the opportunities presented by participating in the production of and using LTRs, the ranking practice is contentious. Amongst the issues disputed by the HE stakeholders are the methodologies and criteria used in the production and publication of LTRs. Higher education experts argue that LTRs tend to favour institutional research output and ignore the teaching and learning function of HEIs. As a result, the ranking criteria differ across the higher education ranking institutions and their publication outcomes, which causes skepticism across the HE sector. Research indicates that these ranking criteria are often discussed from the standpoint of governments, the higher education management and the ranking institutions producing these LTR publications. The opinions of the students on the suitable ranking criteria used by ranking institutions lack. This study aims to address that gap. This study investigates the applicable criteria for ranking HEIs in South Africa, from the perspective of students. Building on the existing ranking criteria for three global and popular ranking institutions namely, Academic Ranking of World Universities (ARWU), Times Higher Education World University Ranking (THEWUR) and Quacquarelli Symonds World University Ranking (QSWUR), the study poses the question; “What framework can be used to rank HEIs in South Africa, from a student’s perspective?” The study argues that although some HEIs in South Africa have in the past and most recently appeared in the global LTRs, the current choice of ranking criteria fails to consider the perspectives of the students, who are major consumers of LTRs and important stakeholders in the HE sector. A positivistic research method was used, based on a review of literature on the current ranking criteria for the selected global ranking institutions. An empirical study was conducted amongst students in a South African Comprehensive University. An online survey was distributed through convenient and snowball sampling, where the students were requested to participate in the survey and share the questionnaire link with others. Eight hundred and eighty six (886) responses were received and used for the data analyses of this study.
- Full Text:
- Date Issued: 2020
- Authors: Kanyutu, Teresia Watiri
- Date: 2020
- Subjects: Education, Higher -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/48246 , vital:40746
- Description: In the past 16 years, the use of League Tables and Rankings (LTRs) as a tool to rank or measure the performance of Higher Education Institutions (HEIs) has grown in popularity. As a global practice, LTR outcomes are influencing how policies are developed and implemented within the Higher Education (HE) sector. Studies indicate that based on individual information requirements, HE stakeholders are using LTRs to compare HEIs with each other and make informed comparisons and decisions. University directors use LTRs as a basis for institutional strategic planning, reputation building and policy making, while students use LTRs to compare HEIs and make university of choice decisions. Further studies confirm that governments use LTRs for national higher education policy making, university funding, foreign partnerships and resource allocation. Globally and at a national level, the higher education sector has witnessed policy and structural changes, many of which are due to the increase in the use of international rankings and league tables. Despite the opportunities presented by participating in the production of and using LTRs, the ranking practice is contentious. Amongst the issues disputed by the HE stakeholders are the methodologies and criteria used in the production and publication of LTRs. Higher education experts argue that LTRs tend to favour institutional research output and ignore the teaching and learning function of HEIs. As a result, the ranking criteria differ across the higher education ranking institutions and their publication outcomes, which causes skepticism across the HE sector. Research indicates that these ranking criteria are often discussed from the standpoint of governments, the higher education management and the ranking institutions producing these LTR publications. The opinions of the students on the suitable ranking criteria used by ranking institutions lack. This study aims to address that gap. This study investigates the applicable criteria for ranking HEIs in South Africa, from the perspective of students. Building on the existing ranking criteria for three global and popular ranking institutions namely, Academic Ranking of World Universities (ARWU), Times Higher Education World University Ranking (THEWUR) and Quacquarelli Symonds World University Ranking (QSWUR), the study poses the question; “What framework can be used to rank HEIs in South Africa, from a student’s perspective?” The study argues that although some HEIs in South Africa have in the past and most recently appeared in the global LTRs, the current choice of ranking criteria fails to consider the perspectives of the students, who are major consumers of LTRs and important stakeholders in the HE sector. A positivistic research method was used, based on a review of literature on the current ranking criteria for the selected global ranking institutions. An empirical study was conducted amongst students in a South African Comprehensive University. An online survey was distributed through convenient and snowball sampling, where the students were requested to participate in the survey and share the questionnaire link with others. Eight hundred and eighty six (886) responses were received and used for the data analyses of this study.
- Full Text:
- Date Issued: 2020
A Strategic Model to Promote University of Choice Decisions among International Students Studying in South Africa
- Authors: Jooste, Carlien
- Date: 2020
- Subjects: Internationalism -- Education (Higher) -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/48191 , vital:40519
- Description: The internationalisation of higher education has become an inevitable focus in the modern day higher education sector. This focus is due to the interconnectedness of society, which is driven by globalisation. The ever-changing landscape of the current global higher education sector has further placed emphasis on self-funding and the corporatisation of higher education institutions (HEIs). This has created competitiveness in the sector for local and international students, which has led to institutions globally and in South Africa, being tasked with the responsibility of being agents of internationalisation. The concept of higher education internationalisation involves internationalisation of the curriculum, cross-continental partnerships, the increase in mobility of staff and students, educational programmes, innovative ways of delivery as well as the need to be globally competitive. Students themselves view international study important as it provides them with a global outlook and international experience. The increased competitiveness in the higher education sector and the need for HEIs to become more autonomous and self-funded, has amplified the need to recruit international students who generate additional income. Furthermore, the strategy to recruit international students has evolved and transformed into a customer-driven strategy to meet the needs of the knowledge economy. To recruit international students, HEIs must invest in marketing and recruitment strategies, which build brand awareness and attract a diverse student body. This study investigates the development of a strategic university of choice model that can assist South African universities in the recruitment of international students by focusing on the factors, which influence a student’s university of choice. This was realised firstly by conducting a pilot study investigating the factors which influence the university of choice of students studying in South Africa. Secondly, the findings of the pilot study, combined with appropriate literature studies were used to develop a questionnaire to aid in determining the factors which influence the university of choice of international students studying in South Africa. Lastly, the findings of the questionnaire were used to draw conclusions and develop a proposed strategic model to promote the university of choice decisions among international students studying in South Africa. This thesis is an exploratory, mono-method quantitative study, which consists of literature reviews and surveys in a cross-sectional timeframe. The literature reviews were conducted on secondary sources to identify the factors that influence university of choice, as well as the marketing and recruitment trends within higher education. The empirical study consisted of a Pilot Study Survey and a Main Study Survey. The measuring instrument was compiled from existing surveys and literature studies. The findings of the Main Study Survey identified the following main factors of influence on university of choice: academic programme, academic quality, visa requirements, country/city attractiveness, English language, financial, International Office, student life, safety and security, university location and university reputation as main factors of influence. Within these main factors, various sub-factors were identified. The findings further illustrated that certain factors were more consultative in nature and provided information, which aided in the decision-making process. These factors are: motives to study/choose a programme, country attributes and influences/recruitment methods. Additionally, a third set of factors deemed to subconsciously influence the student’s decision-making process were identified as background of the student, study level and student type. The study contributes theoretically to Stakeholder Theory and Means-End Theory. Prospective students, who are higher education stakeholders, have diverse information needs and expectations, which will be met through the use of the proposed strategic model. Furthermore, the prospective students’ input will aid in the development of focused, targeted and cost-effective marketing and recruitment strategies, which will in turn meet the needs of universities to recruit a diverse student body.
- Full Text:
- Date Issued: 2020
- Authors: Jooste, Carlien
- Date: 2020
- Subjects: Internationalism -- Education (Higher) -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/48191 , vital:40519
- Description: The internationalisation of higher education has become an inevitable focus in the modern day higher education sector. This focus is due to the interconnectedness of society, which is driven by globalisation. The ever-changing landscape of the current global higher education sector has further placed emphasis on self-funding and the corporatisation of higher education institutions (HEIs). This has created competitiveness in the sector for local and international students, which has led to institutions globally and in South Africa, being tasked with the responsibility of being agents of internationalisation. The concept of higher education internationalisation involves internationalisation of the curriculum, cross-continental partnerships, the increase in mobility of staff and students, educational programmes, innovative ways of delivery as well as the need to be globally competitive. Students themselves view international study important as it provides them with a global outlook and international experience. The increased competitiveness in the higher education sector and the need for HEIs to become more autonomous and self-funded, has amplified the need to recruit international students who generate additional income. Furthermore, the strategy to recruit international students has evolved and transformed into a customer-driven strategy to meet the needs of the knowledge economy. To recruit international students, HEIs must invest in marketing and recruitment strategies, which build brand awareness and attract a diverse student body. This study investigates the development of a strategic university of choice model that can assist South African universities in the recruitment of international students by focusing on the factors, which influence a student’s university of choice. This was realised firstly by conducting a pilot study investigating the factors which influence the university of choice of students studying in South Africa. Secondly, the findings of the pilot study, combined with appropriate literature studies were used to develop a questionnaire to aid in determining the factors which influence the university of choice of international students studying in South Africa. Lastly, the findings of the questionnaire were used to draw conclusions and develop a proposed strategic model to promote the university of choice decisions among international students studying in South Africa. This thesis is an exploratory, mono-method quantitative study, which consists of literature reviews and surveys in a cross-sectional timeframe. The literature reviews were conducted on secondary sources to identify the factors that influence university of choice, as well as the marketing and recruitment trends within higher education. The empirical study consisted of a Pilot Study Survey and a Main Study Survey. The measuring instrument was compiled from existing surveys and literature studies. The findings of the Main Study Survey identified the following main factors of influence on university of choice: academic programme, academic quality, visa requirements, country/city attractiveness, English language, financial, International Office, student life, safety and security, university location and university reputation as main factors of influence. Within these main factors, various sub-factors were identified. The findings further illustrated that certain factors were more consultative in nature and provided information, which aided in the decision-making process. These factors are: motives to study/choose a programme, country attributes and influences/recruitment methods. Additionally, a third set of factors deemed to subconsciously influence the student’s decision-making process were identified as background of the student, study level and student type. The study contributes theoretically to Stakeholder Theory and Means-End Theory. Prospective students, who are higher education stakeholders, have diverse information needs and expectations, which will be met through the use of the proposed strategic model. Furthermore, the prospective students’ input will aid in the development of focused, targeted and cost-effective marketing and recruitment strategies, which will in turn meet the needs of universities to recruit a diverse student body.
- Full Text:
- Date Issued: 2020
An analysis of South Africa’s readiness for analogue to digital terrestrial television migration by July, 2020
- Authors: Jikela, Qaqamba
- Date: 2020
- Subjects: Digital television -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48180 , vital:40518
- Description: The 2006 International Telecommunication Union (ITU) Radio World Conference treaty concluded that all countries should migrate from analogue to digital terrestrial television by June 2015, starting with region one countries, comprising Africa, Europe, the Middle East and the Republic of Iran (Agona & Otim, 2012). South Africa, as part of region one, developed a migration policy, Digital Terrestrial Television (DTT) regulations, and initiated a process of migrating from Analogue Terrestrial Television (ATT) to Digital Terrestrial Television (DTT) to meet the deadline. South Africa, however, missed the June 2015 deadline due to a number of challenges, including a lack of infrastructure readiness, South African citizens’ unawareness and government politics, and the deadline has since been extended by ITU to July, 2020 (African Telecommunications Union, 2018). The purpose of this research is to explore the technology adoption model (TAM) to address challenges associated with digital terrestrial television migration, and analyse the readiness of South Africa to migrate. TAM is a model used by researchers to understand the behavior and perception of users in new technology adoption (Fayad & Paper, 2015). Quantitative research is conducted to determine the relationship between dependent and independent variables. The research was undertaken through the use of an online questionnaire with a sample of South African citizen's. A sample of 60 -150 citizens, comprising middle and senior managers of the broadcasting industry was used for the purpose of this research. Digital television offers many benefits for broadcasters, network operators, spectrum regulators, and consumers. In most countries, the transition was slower than expected, even though most European countries managed to migrate. The digital migration is not an easy transition and analogue switch-off can also be much more difficult. Studies have shown that analogue switch off (ASO) needs to be carefully planned and well budgeted for, and it also needs a good publicity campaign which must involve all relevant stakeholders, such as broadcasters, viewers, manufacturers, network operators, manufacturers and retailers. Even though studies conducted previously identified obstacles of digital migration to include; a) lack of awareness b) lack of information, c) influence of politics and d) influence of corruptLack of information and influence of corruption seem to have strong correlation with DTT migration, so these are areas that need additional attention. Studies have shown that the African continent is struggling with meeting the digital migration deadline and is progressing very slowly. It is therefore advisable for the African continent to do a thorough analysis of how other countries managed to migrate successfully. Most African countries are struggling with the migration of television broadcasting from analogue terrestrial television to digital terrestrial television. This is caused mainly by lack of information and lack of awareness. Even though most South African people have heard about digital terrestrial television, they are not equipped for the migration. To sensitise viewers, as major stakeholders of digital migration, will play an important role. It is important that the South African Government should get a buy in from all relevant stakeholders as soon as possible. Broadcasters, including the national signal broadcaster (SABC), community broadcaster, commercial broadcasters, Sentech LTD and government should coordinate in establishing vigorous DTT awareness campaigns to educate viewers. These will encourage buy in from viewers and, as a result, drive dual illumination costs down, saving the county money. South Africa need to fast-track the implementation of digital migration to prevent incurring financial losses due to supporting two terrestrial television networks. Even though studies show that most challenges associated with digital migration are common throughout the world. It would, therefore, be logical for South Africa to take the best practices from developed countries that have successfully migrated and are already broadcasting in digital. Lastly, digital terrestrial television migration is dependent on set-up box approval, manufacturing and affordability. In order to ensure that set-up box prices are affordable for South African consumers, it is recommended that these boxes must be 100% manufactured in South Africa. This will drive costs down and ensure good, total quality assurance. It will also mean that the required skills are developed and maintained locally to position South Africa better for future technology developments. Successful digital television migration would be a great milestone for South Africa.
- Full Text:
- Date Issued: 2020
- Authors: Jikela, Qaqamba
- Date: 2020
- Subjects: Digital television -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/48180 , vital:40518
- Description: The 2006 International Telecommunication Union (ITU) Radio World Conference treaty concluded that all countries should migrate from analogue to digital terrestrial television by June 2015, starting with region one countries, comprising Africa, Europe, the Middle East and the Republic of Iran (Agona & Otim, 2012). South Africa, as part of region one, developed a migration policy, Digital Terrestrial Television (DTT) regulations, and initiated a process of migrating from Analogue Terrestrial Television (ATT) to Digital Terrestrial Television (DTT) to meet the deadline. South Africa, however, missed the June 2015 deadline due to a number of challenges, including a lack of infrastructure readiness, South African citizens’ unawareness and government politics, and the deadline has since been extended by ITU to July, 2020 (African Telecommunications Union, 2018). The purpose of this research is to explore the technology adoption model (TAM) to address challenges associated with digital terrestrial television migration, and analyse the readiness of South Africa to migrate. TAM is a model used by researchers to understand the behavior and perception of users in new technology adoption (Fayad & Paper, 2015). Quantitative research is conducted to determine the relationship between dependent and independent variables. The research was undertaken through the use of an online questionnaire with a sample of South African citizen's. A sample of 60 -150 citizens, comprising middle and senior managers of the broadcasting industry was used for the purpose of this research. Digital television offers many benefits for broadcasters, network operators, spectrum regulators, and consumers. In most countries, the transition was slower than expected, even though most European countries managed to migrate. The digital migration is not an easy transition and analogue switch-off can also be much more difficult. Studies have shown that analogue switch off (ASO) needs to be carefully planned and well budgeted for, and it also needs a good publicity campaign which must involve all relevant stakeholders, such as broadcasters, viewers, manufacturers, network operators, manufacturers and retailers. Even though studies conducted previously identified obstacles of digital migration to include; a) lack of awareness b) lack of information, c) influence of politics and d) influence of corruptLack of information and influence of corruption seem to have strong correlation with DTT migration, so these are areas that need additional attention. Studies have shown that the African continent is struggling with meeting the digital migration deadline and is progressing very slowly. It is therefore advisable for the African continent to do a thorough analysis of how other countries managed to migrate successfully. Most African countries are struggling with the migration of television broadcasting from analogue terrestrial television to digital terrestrial television. This is caused mainly by lack of information and lack of awareness. Even though most South African people have heard about digital terrestrial television, they are not equipped for the migration. To sensitise viewers, as major stakeholders of digital migration, will play an important role. It is important that the South African Government should get a buy in from all relevant stakeholders as soon as possible. Broadcasters, including the national signal broadcaster (SABC), community broadcaster, commercial broadcasters, Sentech LTD and government should coordinate in establishing vigorous DTT awareness campaigns to educate viewers. These will encourage buy in from viewers and, as a result, drive dual illumination costs down, saving the county money. South Africa need to fast-track the implementation of digital migration to prevent incurring financial losses due to supporting two terrestrial television networks. Even though studies show that most challenges associated with digital migration are common throughout the world. It would, therefore, be logical for South Africa to take the best practices from developed countries that have successfully migrated and are already broadcasting in digital. Lastly, digital terrestrial television migration is dependent on set-up box approval, manufacturing and affordability. In order to ensure that set-up box prices are affordable for South African consumers, it is recommended that these boxes must be 100% manufactured in South Africa. This will drive costs down and ensure good, total quality assurance. It will also mean that the required skills are developed and maintained locally to position South Africa better for future technology developments. Successful digital television migration would be a great milestone for South Africa.
- Full Text:
- Date Issued: 2020
An Analysis of the Impact of Industry 4.0 on the Motor Industry in the Eastern Cape
- Authors: Dorothy, Liesel
- Date: 2020
- Subjects: Motor vehicle industry -- South Africa -- Eastern Cape.
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47721 , vital:40329
- Description: Over the past decade we have noted the accelerated development in information technology which has resulted in the internet moving from merely connecting people via computers to its connections now being extended to connect virtually everything. It has changed the daily lives of humans, from how we communicate with each other and drive our vehicles to how we work as well. These advancements in technology have created smart technologies which give organisations and countries a competitive advantage when implemented. Developed countries in Europe and North America have invested significant sums of money in order to speed up the implementation of industry 4.0 given the benefits that can be derived from it. Literature on industry 4.0 is on the rise, however not many studies have been conducted in Africa or South Africa. The purpose of this research is to analyse the impact that industry 4.0 technologies have on the operational performance of an organisation in the automotive industry in the Eastern Cape in South Africa. The effects of these technologies on the operational performance of an organisation will be assessed on the key performance measures of: speed, flexibility, quality, delivery dependability and cost. The study also seeks to define a guideline for organisations to use who wish to implement these technologies into their operations. A literature review on the subject was conducted as well as an empirical investigation. The results from both the literature review and the empirical investigation found that the operational performance of an organisation improves with the implementation of technology.
- Full Text:
- Date Issued: 2020
- Authors: Dorothy, Liesel
- Date: 2020
- Subjects: Motor vehicle industry -- South Africa -- Eastern Cape.
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47721 , vital:40329
- Description: Over the past decade we have noted the accelerated development in information technology which has resulted in the internet moving from merely connecting people via computers to its connections now being extended to connect virtually everything. It has changed the daily lives of humans, from how we communicate with each other and drive our vehicles to how we work as well. These advancements in technology have created smart technologies which give organisations and countries a competitive advantage when implemented. Developed countries in Europe and North America have invested significant sums of money in order to speed up the implementation of industry 4.0 given the benefits that can be derived from it. Literature on industry 4.0 is on the rise, however not many studies have been conducted in Africa or South Africa. The purpose of this research is to analyse the impact that industry 4.0 technologies have on the operational performance of an organisation in the automotive industry in the Eastern Cape in South Africa. The effects of these technologies on the operational performance of an organisation will be assessed on the key performance measures of: speed, flexibility, quality, delivery dependability and cost. The study also seeks to define a guideline for organisations to use who wish to implement these technologies into their operations. A literature review on the subject was conducted as well as an empirical investigation. The results from both the literature review and the empirical investigation found that the operational performance of an organisation improves with the implementation of technology.
- Full Text:
- Date Issued: 2020
An evaluation of the organisational performance of members of the district based support team in inclusive education – a case study of the Grahamstown circuit
- Authors: Dyantyi, Khona
- Date: 2020
- Subjects: Education -- South Africa -- Grahamstown -- Administration
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47868 , vital:40391
- Description: Inclusive learning around the world takes into account both the rights of learners and how education systems can adapt in just and equitable ways to respond to learner differences. White Paper 6, launched by the Department of Education in 2001, has been praised in this regard as a groundbreaking post-Apartheid strategy that provides the vision and basis for turning the fragmented and unequal education system in South Africa into one that is inclusive. This represents a fundamental change from an academic placement process throughout the education system to an influx of educational support services. This study specifically explores how one Eastern Cape District Based Support Team perceives its roles and responsibilities. To investigate these viewpoints, a qualitative research model was used within an interpretive framework. For the choice of participants in the study, purposeful sampling methods were used. Data was collected and analysed using thematic data analysis through semi-structured individual interviews and a single focus group interview. The following key findings were revealed in the results. On the one hand, there are significant factors that allow the efficacy of District Based Support Teams as enabling agents of inclusion to be supported. These include: • A substantial degree of alignment between inclusive education theory and current inclusive education policy; • Enabling inclusive education policy and guidelines; • The interpretation of inclusive education by research participants and the goals of inclusive education are aligned with the policy they see as a framework to direct and encourage their practice; • The District Based Support Team's view of their position is basically that of support service with the primary responsibility to allow inclusive learning to be implemented. On the other hand, structural debilitating factors substantially weaken these teams ' effectiveness. These include:South African School and Administration Management System • Early identification of obstacles and admission age • Budget • Support tools/ equipment • Human Resources - human and physical resources • The unproductive inclusion of special schools as resource centres in the District Based Support Teams. • Poor infrastructure • Coordination and cooperation with the National DoE to enforce IE policies. Years after its adoption, the key challenge remains the translation of encouraging policy language into practical action at all levels of the process within the broader context of the failure of Inclusive Education Policy to have any significant impact on the education system. At the district level, it needs innovative leadership across the Specialised Education Support Unit (including District Based Teams and Special School Resource Centers) and firm management within it to allow organisational coordination and intersectoral cooperation within an integrated community context.
- Full Text:
- Date Issued: 2020
- Authors: Dyantyi, Khona
- Date: 2020
- Subjects: Education -- South Africa -- Grahamstown -- Administration
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47868 , vital:40391
- Description: Inclusive learning around the world takes into account both the rights of learners and how education systems can adapt in just and equitable ways to respond to learner differences. White Paper 6, launched by the Department of Education in 2001, has been praised in this regard as a groundbreaking post-Apartheid strategy that provides the vision and basis for turning the fragmented and unequal education system in South Africa into one that is inclusive. This represents a fundamental change from an academic placement process throughout the education system to an influx of educational support services. This study specifically explores how one Eastern Cape District Based Support Team perceives its roles and responsibilities. To investigate these viewpoints, a qualitative research model was used within an interpretive framework. For the choice of participants in the study, purposeful sampling methods were used. Data was collected and analysed using thematic data analysis through semi-structured individual interviews and a single focus group interview. The following key findings were revealed in the results. On the one hand, there are significant factors that allow the efficacy of District Based Support Teams as enabling agents of inclusion to be supported. These include: • A substantial degree of alignment between inclusive education theory and current inclusive education policy; • Enabling inclusive education policy and guidelines; • The interpretation of inclusive education by research participants and the goals of inclusive education are aligned with the policy they see as a framework to direct and encourage their practice; • The District Based Support Team's view of their position is basically that of support service with the primary responsibility to allow inclusive learning to be implemented. On the other hand, structural debilitating factors substantially weaken these teams ' effectiveness. These include:South African School and Administration Management System • Early identification of obstacles and admission age • Budget • Support tools/ equipment • Human Resources - human and physical resources • The unproductive inclusion of special schools as resource centres in the District Based Support Teams. • Poor infrastructure • Coordination and cooperation with the National DoE to enforce IE policies. Years after its adoption, the key challenge remains the translation of encouraging policy language into practical action at all levels of the process within the broader context of the failure of Inclusive Education Policy to have any significant impact on the education system. At the district level, it needs innovative leadership across the Specialised Education Support Unit (including District Based Teams and Special School Resource Centers) and firm management within it to allow organisational coordination and intersectoral cooperation within an integrated community context.
- Full Text:
- Date Issued: 2020
An investigation of the link between Financial sector development and economic growth in Zimbabwe from 1980 -2016
- Authors: Machokoto, Sydney
- Date: 2020
- Subjects: Financial institutions-- Zimbambwe , Economic growth, development,planning -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/49894 , vital:41814
- Description: This study investigated the link between financial sector development and economic growth in Zimbabwe from 1980 to 2016 using the Auto Regressive Distributed Lag model. Market capitalization as a ratio of gross domestic product (GDP), bank credit to the private sector as a ratio of GDP and financial assets of microfinance as a ratio of GDP were used as proxy variables for financial sector development. Economic growth was measured by real GDP. The Granger causality test indicated bi-directional causality between access to financial services and economic growth in Zimbabwe in the long run. Market capitalization and bank credit to the private sector did not Granger cause economic growth in Zimbabwe. It was recommended that the government should promote the functioning of the capital market as it is the conduit for providing long term capital to businesses. Bank credit to the private sector was found to be statistically significant. It was recommended that the government should promote decentralization of the banking sector to rural areas. The proxy variables of financial development used were statistically significant in influencing economic growth. The findings from the study led to the recommendation to open additional microfinance companies in remote areas and to increase the supply of financial services and products. Empirical evidence indicates that the link between financial development and economic growth depends on the proxy variables of financial sector development used in econometric modelling. The model was tested for heteroscedasticity, serial correlation, stability and normality. The econometric tests conducted were all satisfactory. This made the model ideal for policy formulation and recommendation.
- Full Text:
- Date Issued: 2020
- Authors: Machokoto, Sydney
- Date: 2020
- Subjects: Financial institutions-- Zimbambwe , Economic growth, development,planning -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/49894 , vital:41814
- Description: This study investigated the link between financial sector development and economic growth in Zimbabwe from 1980 to 2016 using the Auto Regressive Distributed Lag model. Market capitalization as a ratio of gross domestic product (GDP), bank credit to the private sector as a ratio of GDP and financial assets of microfinance as a ratio of GDP were used as proxy variables for financial sector development. Economic growth was measured by real GDP. The Granger causality test indicated bi-directional causality between access to financial services and economic growth in Zimbabwe in the long run. Market capitalization and bank credit to the private sector did not Granger cause economic growth in Zimbabwe. It was recommended that the government should promote the functioning of the capital market as it is the conduit for providing long term capital to businesses. Bank credit to the private sector was found to be statistically significant. It was recommended that the government should promote decentralization of the banking sector to rural areas. The proxy variables of financial development used were statistically significant in influencing economic growth. The findings from the study led to the recommendation to open additional microfinance companies in remote areas and to increase the supply of financial services and products. Empirical evidence indicates that the link between financial development and economic growth depends on the proxy variables of financial sector development used in econometric modelling. The model was tested for heteroscedasticity, serial correlation, stability and normality. The econometric tests conducted were all satisfactory. This made the model ideal for policy formulation and recommendation.
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- Date Issued: 2020