A business model for SMME's in the telecommunications sector in the Border Region
- Oberholzer, Stephanus Marius
- Authors: Oberholzer, Stephanus Marius
- Date: 2007
- Subjects: Business planning -- South Africa -- Eastern Cape , Telecommunication -- Planning -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8736 , http://hdl.handle.net/10948/795 , Business planning -- South Africa -- Eastern Cape , Telecommunication -- Planning -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape
- Description: The telecommunications landscape in South Africa is changing. The monopolistic nature of the sector, previously dominated by Telkom has come to an end. Telecommunications companies, in particular SMMEs face the opportunity as well as challenges to find new ways of doing business successfully in this changing landscape. The research problem states a business model for SMMEs in the telecommunications sector. The author’s research is aimed to assist SMMEs in this sector to reposition them and be successful. The literature review focused on the local telecommunications market in South Africa, a comparisons between telecommunications markets in relation to other countries with similarities in their telecoms sectors as well as the opportunities and challenges SMMEs face in the market space. Regulation and new technologies pose opportunities but also potential dangers for business owners to conduct business. Traditionally, a typical resell model would be fully dependant on the way the monopolist determined the shape and structures of small companies, but the research indicated innovation and creativity will be the drivers to be successful today. The research design was done by using a survey questionnaire to telecoms end users. The literature review and a survey aimed at the consumer market were done and the findings highlights focus areas where SMMEs need to direct their energy and resources in to establish the business model. With reference to both the literature review and the empirical findings, the business model can be formulated and supported by a strong entrepreneurial person or group of people. In addition, the recommended business-level strategy is an integrated and coordinated set of commitments and actions the SMMEs will use to gain a competitive advantage by exploiting core competencies in specific telecoms markets.
- Full Text:
- Date Issued: 2007
- Authors: Oberholzer, Stephanus Marius
- Date: 2007
- Subjects: Business planning -- South Africa -- Eastern Cape , Telecommunication -- Planning -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8736 , http://hdl.handle.net/10948/795 , Business planning -- South Africa -- Eastern Cape , Telecommunication -- Planning -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape
- Description: The telecommunications landscape in South Africa is changing. The monopolistic nature of the sector, previously dominated by Telkom has come to an end. Telecommunications companies, in particular SMMEs face the opportunity as well as challenges to find new ways of doing business successfully in this changing landscape. The research problem states a business model for SMMEs in the telecommunications sector. The author’s research is aimed to assist SMMEs in this sector to reposition them and be successful. The literature review focused on the local telecommunications market in South Africa, a comparisons between telecommunications markets in relation to other countries with similarities in their telecoms sectors as well as the opportunities and challenges SMMEs face in the market space. Regulation and new technologies pose opportunities but also potential dangers for business owners to conduct business. Traditionally, a typical resell model would be fully dependant on the way the monopolist determined the shape and structures of small companies, but the research indicated innovation and creativity will be the drivers to be successful today. The research design was done by using a survey questionnaire to telecoms end users. The literature review and a survey aimed at the consumer market were done and the findings highlights focus areas where SMMEs need to direct their energy and resources in to establish the business model. With reference to both the literature review and the empirical findings, the business model can be formulated and supported by a strong entrepreneurial person or group of people. In addition, the recommended business-level strategy is an integrated and coordinated set of commitments and actions the SMMEs will use to gain a competitive advantage by exploiting core competencies in specific telecoms markets.
- Full Text:
- Date Issued: 2007
The application of quality models and techniques in selected SMMEs in the Eastern Cape
- Authors: Murray, Andrew Thomas
- Date: 2007
- Subjects: Business enterprises -- South Africa -- Eastern Cape , Quality management -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9608 , http://hdl.handle.net/10948/832 , Business enterprises -- South Africa -- Eastern Cape , Quality management -- South Africa -- Eastern Cape
- Description: With the increase of imports from China and more pressure being put on the Small, Medium and Micro enterprises (SMME’s) from their larger customers, survival has become more and more difficult, quality is no longer being a choise but a prerequisite if the companies want to survive. This research evaluates the use of quality and productivity or the lack thereof in selected SMMEs in the Eastern Cape environment from both the SMME and Larger companies’ point of view. The research has focused on the effectiveness and understanding of what has been put in place by the SMMEs, what is available for the SMMEs to use, governmental support, and the requirements of the customers. Certain shortcomings have been highlighted as to the use and benefits of the processes that have been implemented. The researcher made use of both quantitative and qualitative data to determine the outcome of the research. The thesis concludes that the SMME sector knows the importance of the use of quality; it is the effectiveness and management thereof that is the concern.
- Full Text:
- Date Issued: 2007
- Authors: Murray, Andrew Thomas
- Date: 2007
- Subjects: Business enterprises -- South Africa -- Eastern Cape , Quality management -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9608 , http://hdl.handle.net/10948/832 , Business enterprises -- South Africa -- Eastern Cape , Quality management -- South Africa -- Eastern Cape
- Description: With the increase of imports from China and more pressure being put on the Small, Medium and Micro enterprises (SMME’s) from their larger customers, survival has become more and more difficult, quality is no longer being a choise but a prerequisite if the companies want to survive. This research evaluates the use of quality and productivity or the lack thereof in selected SMMEs in the Eastern Cape environment from both the SMME and Larger companies’ point of view. The research has focused on the effectiveness and understanding of what has been put in place by the SMMEs, what is available for the SMMEs to use, governmental support, and the requirements of the customers. Certain shortcomings have been highlighted as to the use and benefits of the processes that have been implemented. The researcher made use of both quantitative and qualitative data to determine the outcome of the research. The thesis concludes that the SMME sector knows the importance of the use of quality; it is the effectiveness and management thereof that is the concern.
- Full Text:
- Date Issued: 2007
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