Investigating the factors influencing the effectiveness of the task teams of the Nelson Mandela Bay Business Chamber
- Authors: Schultz, Lizle
- Date: 2012
- Subjects: Economic development -- South Africa -- Nelson Mandela Bay Municipality , Organizational effectiveness -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8896 , http://hdl.handle.net/10948/d1020915
- Description: Business Chambers worldwide strive to promote trade and investment. These chambers act on behalf of businesses in an effort to enhance economic growth and development. The Port Elizabeth Regional Chamber of Commerce and Industry (PERCCI) was established in 1994 with a view to fostering, encouraging, promoting, protecting, developing and establishing commercial and industrial enterprises within the Port Elizabeth and Uitenhage Metropole (now Nelson Mandela Bay). Thus PERCCI has since changed its name to Nelson Mandela Bay Business Chamber (NMBBC). The NMBBC focuses on the provision of services to business in the form of information, communication, seminars, task teams, networking functions and a strong international trade focus. Lobbying, representation and strategic interventions are also key focus areas, with the objective of facilitating an environment which is conducive to economic growth. The vision of the NMBBC is to be a leading and dynamic business chamber that contributes effectively to the economic growth of Nelson Mandela Bay. The vision, mission and objectives of the NMBBC are delivered through the following task teams, each its own specific mandate: Crime Task Team, Corporate Social Investment (CSI) Task Team, Environment, Health & Wellness, Human Capital Development, Industrial Development Strategy, International Trade & Investment, Mentorship Programme, Service Excellence, SME Task Team, Strategic Projects/Infrastructure, Strategic Resources Forum, Tourism Task Team and Transport Task Team. Currently, only four of these task teams are in operation and the effectiveness of their functioning is currently not well established. Therefore, the present study investigated the factors which influence the effective functioning of the task teams, with a view to improving their performance and overall contribution to the organisation. A literature study was conducted on factors influencing the effectiveness of teams and a hypothesized theoretical model developed. Thereafter, an empirical study was conducted within a positivist paradigm using primarily a case study approach. Initial focus group interviews with 17 task team members were followed up by a questionnaire survey distributed amongst 75 NMBBC task team members. The factors investigated were: Clear Purpose, Clear Roles, Open Communication, Shared Leadership, Motivation and Commitment and their influence on team effectiveness. The empirical results indicate that relationships exist amongst all the factor variables investigated with the most significant relation found to be between commitment and motivation. The results further indicate that all the measured factor variables exert an influence on the effectiveness of the task teams with commitment being the most influencing variable and motivation the least. The study concludes that while the task teams are making a significant contribution to the performance of the NMBBC, they are nonetheless not functioning optimally. As there is room for improvement, the study makes a number of recommendations to the NMBBC in an effort to increase the effectiveness of their task teams.
- Full Text:
- Date Issued: 2012
- Authors: Schultz, Lizle
- Date: 2012
- Subjects: Economic development -- South Africa -- Nelson Mandela Bay Municipality , Organizational effectiveness -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8896 , http://hdl.handle.net/10948/d1020915
- Description: Business Chambers worldwide strive to promote trade and investment. These chambers act on behalf of businesses in an effort to enhance economic growth and development. The Port Elizabeth Regional Chamber of Commerce and Industry (PERCCI) was established in 1994 with a view to fostering, encouraging, promoting, protecting, developing and establishing commercial and industrial enterprises within the Port Elizabeth and Uitenhage Metropole (now Nelson Mandela Bay). Thus PERCCI has since changed its name to Nelson Mandela Bay Business Chamber (NMBBC). The NMBBC focuses on the provision of services to business in the form of information, communication, seminars, task teams, networking functions and a strong international trade focus. Lobbying, representation and strategic interventions are also key focus areas, with the objective of facilitating an environment which is conducive to economic growth. The vision of the NMBBC is to be a leading and dynamic business chamber that contributes effectively to the economic growth of Nelson Mandela Bay. The vision, mission and objectives of the NMBBC are delivered through the following task teams, each its own specific mandate: Crime Task Team, Corporate Social Investment (CSI) Task Team, Environment, Health & Wellness, Human Capital Development, Industrial Development Strategy, International Trade & Investment, Mentorship Programme, Service Excellence, SME Task Team, Strategic Projects/Infrastructure, Strategic Resources Forum, Tourism Task Team and Transport Task Team. Currently, only four of these task teams are in operation and the effectiveness of their functioning is currently not well established. Therefore, the present study investigated the factors which influence the effective functioning of the task teams, with a view to improving their performance and overall contribution to the organisation. A literature study was conducted on factors influencing the effectiveness of teams and a hypothesized theoretical model developed. Thereafter, an empirical study was conducted within a positivist paradigm using primarily a case study approach. Initial focus group interviews with 17 task team members were followed up by a questionnaire survey distributed amongst 75 NMBBC task team members. The factors investigated were: Clear Purpose, Clear Roles, Open Communication, Shared Leadership, Motivation and Commitment and their influence on team effectiveness. The empirical results indicate that relationships exist amongst all the factor variables investigated with the most significant relation found to be between commitment and motivation. The results further indicate that all the measured factor variables exert an influence on the effectiveness of the task teams with commitment being the most influencing variable and motivation the least. The study concludes that while the task teams are making a significant contribution to the performance of the NMBBC, they are nonetheless not functioning optimally. As there is room for improvement, the study makes a number of recommendations to the NMBBC in an effort to increase the effectiveness of their task teams.
- Full Text:
- Date Issued: 2012
Learnership program's effectiveness at an FET college
- Lekhelebana, Letlatsa George
- Authors: Lekhelebana, Letlatsa George
- Date: 2012
- Subjects: Vocational education , Skilled labor -- South Africa , Unemployment -- South Africa , Economic development -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8870 , http://hdl.handle.net/10948/d1020314
- Description: High levels of unemployment and skills shortages in key parts of the South African economy are well documented. The failure of the South African economy to absorb new entrants to the job market is also well documented. The paradox of an economy that was growing for over a decade during the late nineties and early 2000s creating a lot of vacancies and yet at the same time seeing ever growing levels of unemployment numbers also makes for interesting reading. Learnership programs are intended to address this situation by reducing the problem of skills shortages and leading in the human capital development that is aligned to industry needs. Thus is the purpose of this study to determine whether the beneficiaries of the learnership programs, the graduates, find benefit from having completed these learnership programs. It is to evaluate whether they find the program to have been effective in either equipping them sufficiently to improve prospects of finding permanent employment or successfully starting their own businesses. An extensive literature study of the history of the FET and its development, the concept of learnership and legislation and statutes applicable to the sector in South Africa was undertaken so that the skills development initiatives in the country are contextualised. The empirical part of the study involved a self-constructed questionnaire designed to illicit perspectives of the FET training and learnership within the FET graduate population that have completed their studies at an FET institution within Nelson Mandela Bay. The data collected indicate that a substantial majority of the sample find The data collected indicate that a substantial majority of the sample find the training to be effective and confirm the literature findings that learnerships can improve the issue of skills shortage in industry. The study makes recommendations that encompass work-based strategies and training based strategies to further improve the program. The recommendations are targeted at the FET college, the work-place training providers and the MERSETA and are meant solely to assist the organisations in overcoming the identified challenges emanating from learnership implementation.
- Full Text:
- Date Issued: 2012
- Authors: Lekhelebana, Letlatsa George
- Date: 2012
- Subjects: Vocational education , Skilled labor -- South Africa , Unemployment -- South Africa , Economic development -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8870 , http://hdl.handle.net/10948/d1020314
- Description: High levels of unemployment and skills shortages in key parts of the South African economy are well documented. The failure of the South African economy to absorb new entrants to the job market is also well documented. The paradox of an economy that was growing for over a decade during the late nineties and early 2000s creating a lot of vacancies and yet at the same time seeing ever growing levels of unemployment numbers also makes for interesting reading. Learnership programs are intended to address this situation by reducing the problem of skills shortages and leading in the human capital development that is aligned to industry needs. Thus is the purpose of this study to determine whether the beneficiaries of the learnership programs, the graduates, find benefit from having completed these learnership programs. It is to evaluate whether they find the program to have been effective in either equipping them sufficiently to improve prospects of finding permanent employment or successfully starting their own businesses. An extensive literature study of the history of the FET and its development, the concept of learnership and legislation and statutes applicable to the sector in South Africa was undertaken so that the skills development initiatives in the country are contextualised. The empirical part of the study involved a self-constructed questionnaire designed to illicit perspectives of the FET training and learnership within the FET graduate population that have completed their studies at an FET institution within Nelson Mandela Bay. The data collected indicate that a substantial majority of the sample find The data collected indicate that a substantial majority of the sample find the training to be effective and confirm the literature findings that learnerships can improve the issue of skills shortage in industry. The study makes recommendations that encompass work-based strategies and training based strategies to further improve the program. The recommendations are targeted at the FET college, the work-place training providers and the MERSETA and are meant solely to assist the organisations in overcoming the identified challenges emanating from learnership implementation.
- Full Text:
- Date Issued: 2012
Liquidity risk management by Zimbabwean commercial banks
- Authors: Chikoko, Laurine
- Date: 2012
- Subjects: Liquidity (Economics) , Banks and banking -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9027 , http://hdl.handle.net/10948/d1020344
- Description: Macroeconomic and financial market developments in Zimbabwe since 2000 have led to an increase in many banks‟ overall exposure to liquidity risk. The thesis highlights the importance of understanding and building comprehensive liquidity frameworks as defenses against liquidity stress. This study explores liquidity and liquidity risk management practices as well as the linkages and factors that affected different types of liquidity in the Zimbabwean banking sector during the Zimbabwean dollar and multiple currency eras. The research sought to present a comprehensive analysis of Zimbabwean commercial banks‟ liquidity risk management in challenging operating environments. Two periods were selected: January 2000 to December 2008 (the Zimbabwean dollar era) and March 2009 to June 2011 (the multiple currency era). Explanatory and survey research designs were used. The study applied econometric modeling using panel regression analysis to identify the major determinants of liquidity risk for 15 commercial banks in Zimbabwe. The financing gap ratio was used as the proxy for liquidity risk. The first investigation was on liquidity risk determinants in the Zimbabwean dollar era. The econometric investigations revealed that an increase in capital adequacy reduced liquidity risk and that there was a positive relationship between size and bank illiquidity. Liquidity risk was also explained by spreads. Inflation was positively related to liquidity risk and was a significant explanatory variable. Non-performing loans were not significant in explaining commercial banks‟ illiquidity, which is contrary to expectations. The second investigation was on commercial banks‟ liquidity risk determinants in the multiple currency era by using panel monthly data. The results showed that capital adequacy had a significant negative relationship with liquidity risk. The size of the bank was significant and positively related to bank illiquidity. Unlike in the Zimbabwean dollar era, spreads were negatively related to bank liquidity risk. Again, non-performing loans were a significant explanatory variable. The reserve requirements ratio and inflation also influenced bank illiquidity in the multiple currency regime. In both investigations, robustness tests for the main findings were done with an alternative dependent variable to the financing gap ratio. To complement the econometric analysis, a survey was conducted using questionnaires and interviews for the same 15 commercial banks. Empirical analysis in this research showed that during the 2000-2008 era; (i) no liquidity risk management guidelines were issued by the Reserve Bank of Zimbabwe until 2007. Banks relied on internal efforts in managing liquidity risk (ii) Liquidity was managed daily by treasury (iii) The operating environment was challenging with high inflation rates, which led to high demand for cash withdrawals by depositors (iv) Locally owned banks were more exposed to liquidity risk as compared to the foreign owned banks (v) Major sources of funds were new deposits, retention of maturities, shareholders, interbank borrowings, offshore lines of credit and also banks relied on the Reserve Bank of Zimbabwe as the lender of last resort (vi) Financial markets were active and banks offered a wide range of products (vii) To manage liquidity from depositors, banks relied on cash reserves, calculating and analysing the withdrawal patterns. When faced with cash shortages, banks relied on the daily limits set by the Reserve Bank of Zimbabwe (viii) Banks were lending but when the challenges deepened, they lent less in advances and increased investment in government securities. (ix) Inflation had major effects on liquidity risk management as it affected demand deposit tenors, fixed term products, corporate sector deposit mobilisation, cost of funds and investment portfolios (x) The regulatory environment was not favourable with RBZ policy measures designed to arrest inflation having negative repercussions on banks` liquidity management (xi) Banks had no liquidity crisis management frameworks. During the multiple currency exchange rate system (i) Commercial banks had problems in sourcing funds. They were mainly funded by transitory deposits with little coming in from treasury activities, interbank activities and offshore lines of credit. There was no lender of last resort function by the Reserve Bank of Zimbabwe. (ii) Some banks were still struggling to raise the minimum capital requirements (iii) Commercial banks offered narrow product ranges to clients (iv) To manage liquidity demand from clients, banks relied on the cash reserve ratio, and calculated the patterns of withdrawal, while some banks communicated with corporate clients on withdrawal schedules. (v) Zimbabwe commercial banks resumed the lending activity after dollarisation. Locally owned banks were aggressive, while foreign owned banks took a passive stance. There were problems with non-performing loans, especially from corporate clients, which exposed many banks to liquidity risk. (vi) Liquidity risk management in Zimbabwe was still guided by the Reserve Bank of Zimbabwe Risk Management Guideline BSD-04, 2007. All banks had liquidity risk management policies and procedure manuals but some banks were not adhering to them. Banks also had liquidity risk limits in place but some violated them. Furthermore, some banks were not conducting stress tests. Although all banks had contingency plans in place, none were testing them. Specifically, the research study highlighted the potential sources of liquidity risk in the Zimbabwean dollar and multiple currency periods. Based on the results, the study recommends survival strategies for banks in managing liquidity risk in such environments. It proposes a comprehensive liquidity management framework that clearly identifies, measures and control liquidity risk consistent with bank-specific and the country‟s macroeconomic developments. The envisaged framework would assist banks in dealing with illiquidity in a manner that would be less disruptive and that could render any future crisis less painful. Of importance is the recommendation that the central bank might not need to be too strict or too relaxed, but be moderate in ensuring an enabling regulatory environment. This would help banks to manage liquidity risk and at the same time protect depositors in any challenging operating environment. In both the studied time periods, there were transitory deposits. Generally there is need to inculcate a savings culture in Zimbabwe.
- Full Text:
- Date Issued: 2012
- Authors: Chikoko, Laurine
- Date: 2012
- Subjects: Liquidity (Economics) , Banks and banking -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9027 , http://hdl.handle.net/10948/d1020344
- Description: Macroeconomic and financial market developments in Zimbabwe since 2000 have led to an increase in many banks‟ overall exposure to liquidity risk. The thesis highlights the importance of understanding and building comprehensive liquidity frameworks as defenses against liquidity stress. This study explores liquidity and liquidity risk management practices as well as the linkages and factors that affected different types of liquidity in the Zimbabwean banking sector during the Zimbabwean dollar and multiple currency eras. The research sought to present a comprehensive analysis of Zimbabwean commercial banks‟ liquidity risk management in challenging operating environments. Two periods were selected: January 2000 to December 2008 (the Zimbabwean dollar era) and March 2009 to June 2011 (the multiple currency era). Explanatory and survey research designs were used. The study applied econometric modeling using panel regression analysis to identify the major determinants of liquidity risk for 15 commercial banks in Zimbabwe. The financing gap ratio was used as the proxy for liquidity risk. The first investigation was on liquidity risk determinants in the Zimbabwean dollar era. The econometric investigations revealed that an increase in capital adequacy reduced liquidity risk and that there was a positive relationship between size and bank illiquidity. Liquidity risk was also explained by spreads. Inflation was positively related to liquidity risk and was a significant explanatory variable. Non-performing loans were not significant in explaining commercial banks‟ illiquidity, which is contrary to expectations. The second investigation was on commercial banks‟ liquidity risk determinants in the multiple currency era by using panel monthly data. The results showed that capital adequacy had a significant negative relationship with liquidity risk. The size of the bank was significant and positively related to bank illiquidity. Unlike in the Zimbabwean dollar era, spreads were negatively related to bank liquidity risk. Again, non-performing loans were a significant explanatory variable. The reserve requirements ratio and inflation also influenced bank illiquidity in the multiple currency regime. In both investigations, robustness tests for the main findings were done with an alternative dependent variable to the financing gap ratio. To complement the econometric analysis, a survey was conducted using questionnaires and interviews for the same 15 commercial banks. Empirical analysis in this research showed that during the 2000-2008 era; (i) no liquidity risk management guidelines were issued by the Reserve Bank of Zimbabwe until 2007. Banks relied on internal efforts in managing liquidity risk (ii) Liquidity was managed daily by treasury (iii) The operating environment was challenging with high inflation rates, which led to high demand for cash withdrawals by depositors (iv) Locally owned banks were more exposed to liquidity risk as compared to the foreign owned banks (v) Major sources of funds were new deposits, retention of maturities, shareholders, interbank borrowings, offshore lines of credit and also banks relied on the Reserve Bank of Zimbabwe as the lender of last resort (vi) Financial markets were active and banks offered a wide range of products (vii) To manage liquidity from depositors, banks relied on cash reserves, calculating and analysing the withdrawal patterns. When faced with cash shortages, banks relied on the daily limits set by the Reserve Bank of Zimbabwe (viii) Banks were lending but when the challenges deepened, they lent less in advances and increased investment in government securities. (ix) Inflation had major effects on liquidity risk management as it affected demand deposit tenors, fixed term products, corporate sector deposit mobilisation, cost of funds and investment portfolios (x) The regulatory environment was not favourable with RBZ policy measures designed to arrest inflation having negative repercussions on banks` liquidity management (xi) Banks had no liquidity crisis management frameworks. During the multiple currency exchange rate system (i) Commercial banks had problems in sourcing funds. They were mainly funded by transitory deposits with little coming in from treasury activities, interbank activities and offshore lines of credit. There was no lender of last resort function by the Reserve Bank of Zimbabwe. (ii) Some banks were still struggling to raise the minimum capital requirements (iii) Commercial banks offered narrow product ranges to clients (iv) To manage liquidity demand from clients, banks relied on the cash reserve ratio, and calculated the patterns of withdrawal, while some banks communicated with corporate clients on withdrawal schedules. (v) Zimbabwe commercial banks resumed the lending activity after dollarisation. Locally owned banks were aggressive, while foreign owned banks took a passive stance. There were problems with non-performing loans, especially from corporate clients, which exposed many banks to liquidity risk. (vi) Liquidity risk management in Zimbabwe was still guided by the Reserve Bank of Zimbabwe Risk Management Guideline BSD-04, 2007. All banks had liquidity risk management policies and procedure manuals but some banks were not adhering to them. Banks also had liquidity risk limits in place but some violated them. Furthermore, some banks were not conducting stress tests. Although all banks had contingency plans in place, none were testing them. Specifically, the research study highlighted the potential sources of liquidity risk in the Zimbabwean dollar and multiple currency periods. Based on the results, the study recommends survival strategies for banks in managing liquidity risk in such environments. It proposes a comprehensive liquidity management framework that clearly identifies, measures and control liquidity risk consistent with bank-specific and the country‟s macroeconomic developments. The envisaged framework would assist banks in dealing with illiquidity in a manner that would be less disruptive and that could render any future crisis less painful. Of importance is the recommendation that the central bank might not need to be too strict or too relaxed, but be moderate in ensuring an enabling regulatory environment. This would help banks to manage liquidity risk and at the same time protect depositors in any challenging operating environment. In both the studied time periods, there were transitory deposits. Generally there is need to inculcate a savings culture in Zimbabwe.
- Full Text:
- Date Issued: 2012
Management perceptions regarding privatisation of parastatals in Zimbabwe
- Authors: Tshuma, Edward
- Date: 2012
- Subjects: Privatization -- Zimbabwe , Government business enterprises -- Zimbabwe , Zimbabwe -- Economic policy
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9324 , http://hdl.handle.net/10948/d1020923
- Description: In recent years the ownership of public organisations has been transferred from government to the private sector through privatisation owing to the poor performance of parastatals. In Zimbabwe, the privatisation of parastatals has been criticised as a result of the approach which has been adopted to privatise them, the transparency and the paceof the privatisation, the factors pushing for privatisation at the expense of local demand as well as the lack of an institutional framework for privatisation. The main objective of this study was to explore management perceptions regarding the privatisation of parastatals in Zimbabwe. This study is based on a combination of theories of privatisation and preceding results of studies looking at privatisation of parastatals in developing and developed countries. The secondary sources were the backbone in the formulation of a theoretical model on the management perceptions of privatisation which was used to guide this study. The extensive literature which was analysed revealed that independent factors such as stakeholder consultation, business conditions, government considerations, institutional framework and management of the privatisation process could influence management perceptions regarding privatisation. Perceptions of privatisation were identified as influencing two dependent variables, economic benefits and organisational performance. The variables of the study were operationalised and the hypotheses which identified relationships between the independent variables and perceptions of privatisation were formulated. Hypotheses in respect of perceptions of privatisation and the dependent variables were also formulated. In this study, a quantitative research approach was adopted as the study sought to investigate the relationships between variables. This study collected data through the use of a structured self-administered survey questionnaire which was distributed to 700 managers of parastatals in Zimbabwe. The parastatals which were used in this study were selected using the simple random sampling method whilst convenience sampling technique was used to select the managers. The survey yielded 301 usable questionnaires which were analysed using several statistical analysis techniques. The major findings of this study show that managers, employees and customers participate during privatisation and that privatisation in Zimbabwe is guided by a formal action plan. The study also showed that parastatals in Zimbabwe operate under stable macroeconomic conditions and that information regarding the bidding process is accessible to all parties. However, the results also showed that, in Zimbabwe privatisation is poorly implemented as a result of lack of structural capacity to enhance privatisation, lack of an autonomous institution to manage and lead the privatisation process. The results also show that privatisation in Zimbabwe lacks credibility as the valuation of organisations and assets is poorly done resulting in organisations being acquired at rates which are below market value. In addition, the results indicate that privatisation has failed to improve organisational performance and to change the management style from being reactive to being proactive. The study also found that privatisation brings about economic benefits such as effective governance and economic empowerment. The study recommends that government should ensure that managers, employees and customers participate in the privatisation process and that privatisation is implemented in a transparent manner so as to have a credible programme and achieve the intended objectives. The study also recommends that government should engage people and institutions which have the capacity to efficiently value the organisations and assets identified for privatisation. In addition, the study recommends that the government should appoint board members who possess the requisite skills and competencies, encourage partnerships between local and foreign investors so as to produce quality products and services as well as economic growth. This study has contributed to the existing body of knowledge by developing a theoretical model which can be utilised in other developing countries to test perceptions regarding the privatisation of parastatals. This study could assist the government, parastatals and other stakeholders by providing feedback regarding the privatisation of parastatals in Zimbabwe, so that remedial action can be implemented where deviations are recorded. The findings of this study could also assist the government of Zimbabwe and also other governments, by providing guidelines which can be adopted to implement a successful privatisation programme. This study provides useful and very practical guidelines to parastatals so as to ensure successful privatisation.
- Full Text:
- Date Issued: 2012
- Authors: Tshuma, Edward
- Date: 2012
- Subjects: Privatization -- Zimbabwe , Government business enterprises -- Zimbabwe , Zimbabwe -- Economic policy
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9324 , http://hdl.handle.net/10948/d1020923
- Description: In recent years the ownership of public organisations has been transferred from government to the private sector through privatisation owing to the poor performance of parastatals. In Zimbabwe, the privatisation of parastatals has been criticised as a result of the approach which has been adopted to privatise them, the transparency and the paceof the privatisation, the factors pushing for privatisation at the expense of local demand as well as the lack of an institutional framework for privatisation. The main objective of this study was to explore management perceptions regarding the privatisation of parastatals in Zimbabwe. This study is based on a combination of theories of privatisation and preceding results of studies looking at privatisation of parastatals in developing and developed countries. The secondary sources were the backbone in the formulation of a theoretical model on the management perceptions of privatisation which was used to guide this study. The extensive literature which was analysed revealed that independent factors such as stakeholder consultation, business conditions, government considerations, institutional framework and management of the privatisation process could influence management perceptions regarding privatisation. Perceptions of privatisation were identified as influencing two dependent variables, economic benefits and organisational performance. The variables of the study were operationalised and the hypotheses which identified relationships between the independent variables and perceptions of privatisation were formulated. Hypotheses in respect of perceptions of privatisation and the dependent variables were also formulated. In this study, a quantitative research approach was adopted as the study sought to investigate the relationships between variables. This study collected data through the use of a structured self-administered survey questionnaire which was distributed to 700 managers of parastatals in Zimbabwe. The parastatals which were used in this study were selected using the simple random sampling method whilst convenience sampling technique was used to select the managers. The survey yielded 301 usable questionnaires which were analysed using several statistical analysis techniques. The major findings of this study show that managers, employees and customers participate during privatisation and that privatisation in Zimbabwe is guided by a formal action plan. The study also showed that parastatals in Zimbabwe operate under stable macroeconomic conditions and that information regarding the bidding process is accessible to all parties. However, the results also showed that, in Zimbabwe privatisation is poorly implemented as a result of lack of structural capacity to enhance privatisation, lack of an autonomous institution to manage and lead the privatisation process. The results also show that privatisation in Zimbabwe lacks credibility as the valuation of organisations and assets is poorly done resulting in organisations being acquired at rates which are below market value. In addition, the results indicate that privatisation has failed to improve organisational performance and to change the management style from being reactive to being proactive. The study also found that privatisation brings about economic benefits such as effective governance and economic empowerment. The study recommends that government should ensure that managers, employees and customers participate in the privatisation process and that privatisation is implemented in a transparent manner so as to have a credible programme and achieve the intended objectives. The study also recommends that government should engage people and institutions which have the capacity to efficiently value the organisations and assets identified for privatisation. In addition, the study recommends that the government should appoint board members who possess the requisite skills and competencies, encourage partnerships between local and foreign investors so as to produce quality products and services as well as economic growth. This study has contributed to the existing body of knowledge by developing a theoretical model which can be utilised in other developing countries to test perceptions regarding the privatisation of parastatals. This study could assist the government, parastatals and other stakeholders by providing feedback regarding the privatisation of parastatals in Zimbabwe, so that remedial action can be implemented where deviations are recorded. The findings of this study could also assist the government of Zimbabwe and also other governments, by providing guidelines which can be adopted to implement a successful privatisation programme. This study provides useful and very practical guidelines to parastatals so as to ensure successful privatisation.
- Full Text:
- Date Issued: 2012
Management perceptions regarding skills shortages in gold mines
- Authors: Xingwana, Lumkwana
- Date: 2012
- Subjects: Labor supply--South Africa , Professional employees--South Africa , Occupational training--South Africa , Gold mines and mining--South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9279 , http://hdl.handle.net/10948/d1007959 , Labor supply--South Africa , Professional employees--South Africa , Occupational training--South Africa , Gold mines and mining--South Africa
- Description: The skills shortages in mining and mineral sector had existed for a decade and had a widespread effect on South Africa economy. It affects the level of economic productivity and reduces the country’s capacity to develop a knowledge society. This, in turn, affects the country’s functioning in the global economy. Despite the sector’s best efforts, the shortages continue to grow and threaten the delivery of projects and growth plans. Some researchers contend with the view that the persistence of skills shortages in mining and mineral sector is largely due to entrenched attitudes among both the industry and the community. They claim that employers have the means to change the educational profile of the subsectors by appointing recruits with higher levels of schooling. However, owing to the limited number of higher educated people living in the communities surrounding the mining operations and lack of interest in mining of people with higher levels of education, to name but few, employers are perceived to have a habit of employing people with little skills. The current study was aimed at investigating the impact of skills shortage on organisational performance, propensity to leave, competitive advantage and sustainability, from the management perceptive. The main objective of this study was to incorporate and embed previous research findings and theories into a comprehensive hypothetical model. A hypothetical model showed various factors that may influence skills shortage. Four independent variables (working environment, employment conditions, resources and education and training) were identified as variables that may influence skills shortage; and mediating variable (skills shortage) was also identified as a variable that have potential to affect dependent variables (organisational performance, propensity to leave, competitive advantage and sustainability) of gold mining sector. Furthermore, eight hypotheses were developed to test the relationship between independent, mediating and dependent variables. All these variables were clearly defined and operationalized with various items obtained from measuring instruments used in other similar studies. A purposive sample of 343 respondents was drawn from the population. A seven-point Likert scale and structured questionnaire were administered in person to the respondents and of which 300 were usable and subjected further to several statistical analyses. The validity and reliability of the measuring instrument was evaluated using significant effect p< = 0.001 and Pearson’s correlation test (α = 0.05). Data gathered were fed to and analysed by STATISTICA (version 10) and factor analysis and regression analyses were the statistical procedures used to test the significance of the relationships between the various independent and dependent variables. Consequently, working environment, resources and education and training were three independent variables that were identified as having ability to predict propensity to leave, competitive advantage and sustainability. An attempt was made to establish whether various demographic variables have an influence on mediating and dependent variables through the introduction of gender and position in the organisation while conducting an Analysis of Variance and Multiple linear regressions, but they obtained negative values. The conclusion is that demographic variables do not have over mediating and depended variables. The findings of this study states that with conducive working environment, availability of resources, the high levels of education and training, the country could produce skills that would reduce propensity to leave, drive competitive advantage and sustainability, innovation and entrepreneurship, create competitive advantages and boost employment sustainability.
- Full Text:
- Date Issued: 2012
- Authors: Xingwana, Lumkwana
- Date: 2012
- Subjects: Labor supply--South Africa , Professional employees--South Africa , Occupational training--South Africa , Gold mines and mining--South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9279 , http://hdl.handle.net/10948/d1007959 , Labor supply--South Africa , Professional employees--South Africa , Occupational training--South Africa , Gold mines and mining--South Africa
- Description: The skills shortages in mining and mineral sector had existed for a decade and had a widespread effect on South Africa economy. It affects the level of economic productivity and reduces the country’s capacity to develop a knowledge society. This, in turn, affects the country’s functioning in the global economy. Despite the sector’s best efforts, the shortages continue to grow and threaten the delivery of projects and growth plans. Some researchers contend with the view that the persistence of skills shortages in mining and mineral sector is largely due to entrenched attitudes among both the industry and the community. They claim that employers have the means to change the educational profile of the subsectors by appointing recruits with higher levels of schooling. However, owing to the limited number of higher educated people living in the communities surrounding the mining operations and lack of interest in mining of people with higher levels of education, to name but few, employers are perceived to have a habit of employing people with little skills. The current study was aimed at investigating the impact of skills shortage on organisational performance, propensity to leave, competitive advantage and sustainability, from the management perceptive. The main objective of this study was to incorporate and embed previous research findings and theories into a comprehensive hypothetical model. A hypothetical model showed various factors that may influence skills shortage. Four independent variables (working environment, employment conditions, resources and education and training) were identified as variables that may influence skills shortage; and mediating variable (skills shortage) was also identified as a variable that have potential to affect dependent variables (organisational performance, propensity to leave, competitive advantage and sustainability) of gold mining sector. Furthermore, eight hypotheses were developed to test the relationship between independent, mediating and dependent variables. All these variables were clearly defined and operationalized with various items obtained from measuring instruments used in other similar studies. A purposive sample of 343 respondents was drawn from the population. A seven-point Likert scale and structured questionnaire were administered in person to the respondents and of which 300 were usable and subjected further to several statistical analyses. The validity and reliability of the measuring instrument was evaluated using significant effect p< = 0.001 and Pearson’s correlation test (α = 0.05). Data gathered were fed to and analysed by STATISTICA (version 10) and factor analysis and regression analyses were the statistical procedures used to test the significance of the relationships between the various independent and dependent variables. Consequently, working environment, resources and education and training were three independent variables that were identified as having ability to predict propensity to leave, competitive advantage and sustainability. An attempt was made to establish whether various demographic variables have an influence on mediating and dependent variables through the introduction of gender and position in the organisation while conducting an Analysis of Variance and Multiple linear regressions, but they obtained negative values. The conclusion is that demographic variables do not have over mediating and depended variables. The findings of this study states that with conducive working environment, availability of resources, the high levels of education and training, the country could produce skills that would reduce propensity to leave, drive competitive advantage and sustainability, innovation and entrepreneurship, create competitive advantages and boost employment sustainability.
- Full Text:
- Date Issued: 2012
Managing the conflict between social and economic value : the case of the Amadlelo Project
- Authors: Ngcaba, Yandisa
- Date: 2012
- Subjects: Social entrepreneurship -- South Africa , Rural development -- South Africa , Social responsibility of business -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8858 , http://hdl.handle.net/10948/d1020151
- Description: The objective of the study was to investigate the role that social entrepreneurship can play in rural economic development. This objective was achieved by answering the following secondary research questions: How do for-profit social ventures create social value? How sustainable are the for-profit social venture projects in rural areas? What are the challenges facing for-profit social ventures in scaling up their projects? What metrics can be used to monitor and measure social ventures? What are the leadership traits of social entrepreneurs? The point of departure in resolving the objective of this study was to do an analysis of the available literature relevant to the research. The literature review covered was on rural development and social entrepreneurship. Rural development literature covered issues specific to rural development such as the history of rural development in South Africa, land redistribution and restitution and food security, amongst others. Social entrepreneurship literature dealt with the following issues: charity organisations, corporate social responsibility, for-profit social ventures and social capital, amongst others. The researcher used a multiple case study method to resolve the objective of the research. It was conducted with five projects of Amadlelo Agri in the Eastern Cape. An empirical and qualitative study was conducted with forty one employees and six senior managers of Amadlelo Agri respectively in order to test the theory. The results of the empirical and qualitative study were compared to the reviewed literature in order to ascertain whether Amadlelo Agri complied with the findings of the literature review. The research concludes that for-profit social ventures can play a very important role in rural development by turning latent community assets into profitable businesses for the benefit of the community; reducing unemployment and poverty; bringing financial and other resources needed in rural communities and by providing skills development.
- Full Text:
- Date Issued: 2012
- Authors: Ngcaba, Yandisa
- Date: 2012
- Subjects: Social entrepreneurship -- South Africa , Rural development -- South Africa , Social responsibility of business -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8858 , http://hdl.handle.net/10948/d1020151
- Description: The objective of the study was to investigate the role that social entrepreneurship can play in rural economic development. This objective was achieved by answering the following secondary research questions: How do for-profit social ventures create social value? How sustainable are the for-profit social venture projects in rural areas? What are the challenges facing for-profit social ventures in scaling up their projects? What metrics can be used to monitor and measure social ventures? What are the leadership traits of social entrepreneurs? The point of departure in resolving the objective of this study was to do an analysis of the available literature relevant to the research. The literature review covered was on rural development and social entrepreneurship. Rural development literature covered issues specific to rural development such as the history of rural development in South Africa, land redistribution and restitution and food security, amongst others. Social entrepreneurship literature dealt with the following issues: charity organisations, corporate social responsibility, for-profit social ventures and social capital, amongst others. The researcher used a multiple case study method to resolve the objective of the research. It was conducted with five projects of Amadlelo Agri in the Eastern Cape. An empirical and qualitative study was conducted with forty one employees and six senior managers of Amadlelo Agri respectively in order to test the theory. The results of the empirical and qualitative study were compared to the reviewed literature in order to ascertain whether Amadlelo Agri complied with the findings of the literature review. The research concludes that for-profit social ventures can play a very important role in rural development by turning latent community assets into profitable businesses for the benefit of the community; reducing unemployment and poverty; bringing financial and other resources needed in rural communities and by providing skills development.
- Full Text:
- Date Issued: 2012
Marketers' perceptions of negotiation behaviour in a global scale
- Authors: Burhan, Ahmad Mtengwa
- Date: 2012
- Subjects: Negotiation in business -- Tanzania , Business enterprises -- Tanzania , Export marketing -- Tanzania
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:9297 , http://hdl.handle.net/10948/d1013705
- Description: The success of international business depends on effective negotiations. Such negotiations do no happen in a vacuum, but usually in a specific environment that includes; time, surrounding, place, culture and people. The business environmental setting includes legal and political pluralism, currency fluctuations, foreign exchange, foreign government controls, bureaucracy, instability, change, ideological and cultural differences, as well as the influence of external stakeholders. These business negotiations environments can influence the behaviour of negotiation in global firms, impacting firms internationally. The reasons to negotiate on an international level may include considerations such as: choice of venue, culture to observe; and the outcome of the negotiation process. The aim of this study was to determine the influence of the international marketing environment, awareness of negotiation skill, interest groups and negotiation atmosphere on behaviour of marketers in a global firm. The study assessed the impact of negotiation behaviour on business agreements based on trust and certainty and level of commitment. The purpose of the study was to gauge the impact of negotiations behaviour pertaining to failure of business negotiations in Tanzania. In addition, the study endeavoured to determine the impact of environmental variables on the negotiation behaviour of marketers. The questionnaires used in the study comprised seven variables with statements linked to a five-point Likert-type interval scale varying from “strongly agree” to “strongly disagree. Self-administered questionnaires were used for data collection from global firms’ marketers and their management representatives; 323 questionnaires were collected from respondents. This study contributed to the literature on negotiation behaviour in a global firm and the perceptions of such global marketers in Tanzania. Many international companies in Tanzania find it difficult to formulate and implement a comprehensive business strategy; therefore, this study intends to equip international business managers with the leadership skills required. Based on the findings of this study, the negotiators and government are expected to play a major role in business negotiations to promote effective trade agreements despite limitations of political influence in the negotiation process. Political stability in a country enhances foreign business which in turn improves negotiation behaviour. A just legal system, with clear and unambiguous business guidelines and policies would benefit and promote local businesses and government representatives and negotiators in respect of international business negotiation behaviour. Reasonable tax and interest rates and fair business policies should improve international trade negotiations and business practices. In order to conduct successful international negotiations aspects such as culture, language differences, customs and traditions are important and should enjoy high priority. Aspects such as these mentioned influence the conducting and atmosphere and outcome of negotiations. The study reveals that the use of specialists and interpreters are imperative to guarantee understanding and successful outcomes. According to the findings negotiators should possess good negotiating skills to be able to steer the negotiation process through the different phases of negotiation that requires different negotiating skills at each stage of negotiation. It is clear that to have successful win-win negotiation outcomes the leading negotiator should put together a good team, with expert knowledge of product or conditions and negotiating skill, as well as possessing the attributes mentioned in the previous paragraph. The negotiator should also be able to determine authority limits, patience and observe negotiation ethics. No team disagreements concerning the business/project matters should be aired in front of counterparts during negotiations and professional conduct must prevail at all times. The findings of the study indicated that awareness of the practice of offering concessions regarding government tariff laws and price discounts that is in line with traditions in Tanzania. Concessions should not be made until all issues have been discussed, to avoid granting unnecessary benefits during negotiation that might be interpreted as bribery. This study concluded that it is important that marketers meet the requirements of business practices by sharing clear guidelines and policies regarding business practices, as this will lead to fruitful decisions. It was also found that negotiation behaviour improves when negotiators are willing to share information and agree that all communication must be in writing; marketers are more comfortable when there is a clear understanding of matters agreed upon, the choice of trading partners and that all trading agreements are written and a contract signed by all the parties, including governments where necessary. Marketers’ intentions are derived from the common interests of both parties and the negotiations should always take place in avenue that is suitable to both parties, conducted in fairness and offers must be reasonable and attainable with a positive outcome as the ultimate aim for both parties. This study reveals that negotiators insist on the use an agent or agents and sub-contractors to ensure mutually beneficial strategic business partnerships. However, when the role of the interest groups is explained to all participants, negotiation behaviour improves. It can also be concluded that negotiators allow interest groups to participate as team leaders and their number should be equal to the number of foreign negotiators, to ensure that marketers feel more at ease and comfortable to participate. An atmosphere based on bargaining power exerts a positive influence on the level of commitment among negotiating partners; and can be a predictor of the range of agreement as well as shape limits and priorities among dimensions of rivalry. However, it is important for marketers to express willingness to accept the terms of their counterpart’s bargaining zone regardless of non-profitable quotas at stake; identify areas of bargaining from foreign traders even if they are not attractive enough for local traders and are comfortable with the counterparts’ bargaining zone regarding fixed rates on exporting and importing quotas between trading partners to build trust among negotiators. In conclusion, it was found that negotiation behaviour has a positive influence on the level of commitment of trading partners. A positive business relationship is created on trust and a high-level of commitment which should be of great satisfaction to negotiating parties for future prospective negotiations.
- Full Text:
- Date Issued: 2012
- Authors: Burhan, Ahmad Mtengwa
- Date: 2012
- Subjects: Negotiation in business -- Tanzania , Business enterprises -- Tanzania , Export marketing -- Tanzania
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:9297 , http://hdl.handle.net/10948/d1013705
- Description: The success of international business depends on effective negotiations. Such negotiations do no happen in a vacuum, but usually in a specific environment that includes; time, surrounding, place, culture and people. The business environmental setting includes legal and political pluralism, currency fluctuations, foreign exchange, foreign government controls, bureaucracy, instability, change, ideological and cultural differences, as well as the influence of external stakeholders. These business negotiations environments can influence the behaviour of negotiation in global firms, impacting firms internationally. The reasons to negotiate on an international level may include considerations such as: choice of venue, culture to observe; and the outcome of the negotiation process. The aim of this study was to determine the influence of the international marketing environment, awareness of negotiation skill, interest groups and negotiation atmosphere on behaviour of marketers in a global firm. The study assessed the impact of negotiation behaviour on business agreements based on trust and certainty and level of commitment. The purpose of the study was to gauge the impact of negotiations behaviour pertaining to failure of business negotiations in Tanzania. In addition, the study endeavoured to determine the impact of environmental variables on the negotiation behaviour of marketers. The questionnaires used in the study comprised seven variables with statements linked to a five-point Likert-type interval scale varying from “strongly agree” to “strongly disagree. Self-administered questionnaires were used for data collection from global firms’ marketers and their management representatives; 323 questionnaires were collected from respondents. This study contributed to the literature on negotiation behaviour in a global firm and the perceptions of such global marketers in Tanzania. Many international companies in Tanzania find it difficult to formulate and implement a comprehensive business strategy; therefore, this study intends to equip international business managers with the leadership skills required. Based on the findings of this study, the negotiators and government are expected to play a major role in business negotiations to promote effective trade agreements despite limitations of political influence in the negotiation process. Political stability in a country enhances foreign business which in turn improves negotiation behaviour. A just legal system, with clear and unambiguous business guidelines and policies would benefit and promote local businesses and government representatives and negotiators in respect of international business negotiation behaviour. Reasonable tax and interest rates and fair business policies should improve international trade negotiations and business practices. In order to conduct successful international negotiations aspects such as culture, language differences, customs and traditions are important and should enjoy high priority. Aspects such as these mentioned influence the conducting and atmosphere and outcome of negotiations. The study reveals that the use of specialists and interpreters are imperative to guarantee understanding and successful outcomes. According to the findings negotiators should possess good negotiating skills to be able to steer the negotiation process through the different phases of negotiation that requires different negotiating skills at each stage of negotiation. It is clear that to have successful win-win negotiation outcomes the leading negotiator should put together a good team, with expert knowledge of product or conditions and negotiating skill, as well as possessing the attributes mentioned in the previous paragraph. The negotiator should also be able to determine authority limits, patience and observe negotiation ethics. No team disagreements concerning the business/project matters should be aired in front of counterparts during negotiations and professional conduct must prevail at all times. The findings of the study indicated that awareness of the practice of offering concessions regarding government tariff laws and price discounts that is in line with traditions in Tanzania. Concessions should not be made until all issues have been discussed, to avoid granting unnecessary benefits during negotiation that might be interpreted as bribery. This study concluded that it is important that marketers meet the requirements of business practices by sharing clear guidelines and policies regarding business practices, as this will lead to fruitful decisions. It was also found that negotiation behaviour improves when negotiators are willing to share information and agree that all communication must be in writing; marketers are more comfortable when there is a clear understanding of matters agreed upon, the choice of trading partners and that all trading agreements are written and a contract signed by all the parties, including governments where necessary. Marketers’ intentions are derived from the common interests of both parties and the negotiations should always take place in avenue that is suitable to both parties, conducted in fairness and offers must be reasonable and attainable with a positive outcome as the ultimate aim for both parties. This study reveals that negotiators insist on the use an agent or agents and sub-contractors to ensure mutually beneficial strategic business partnerships. However, when the role of the interest groups is explained to all participants, negotiation behaviour improves. It can also be concluded that negotiators allow interest groups to participate as team leaders and their number should be equal to the number of foreign negotiators, to ensure that marketers feel more at ease and comfortable to participate. An atmosphere based on bargaining power exerts a positive influence on the level of commitment among negotiating partners; and can be a predictor of the range of agreement as well as shape limits and priorities among dimensions of rivalry. However, it is important for marketers to express willingness to accept the terms of their counterpart’s bargaining zone regardless of non-profitable quotas at stake; identify areas of bargaining from foreign traders even if they are not attractive enough for local traders and are comfortable with the counterparts’ bargaining zone regarding fixed rates on exporting and importing quotas between trading partners to build trust among negotiators. In conclusion, it was found that negotiation behaviour has a positive influence on the level of commitment of trading partners. A positive business relationship is created on trust and a high-level of commitment which should be of great satisfaction to negotiating parties for future prospective negotiations.
- Full Text:
- Date Issued: 2012
Modeling economic behaviour in South Africa's informal urban retail trade sector: the case of Port Elizabeth
- Authors: Qabhobho, Thobekile
- Date: 2012
- Subjects: Retail trade -- South Africa -- Port Elizabeth , Business enterprises -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9008 , http://hdl.handle.net/10948/d1012855
- Description: Even though South Africa‟s historical inequalities are addressed, serious economic disparities are still evident. The informal economy is not flourishing as it should be, especially when compared to other fledgling democracies on the continent and this poses a policy question since most of the participants of this sector are from the previously disadvantaged section of the population. One policy dilemma that comes to the fore is about how to ensure that there is increased productivity in the sector so that the sector‟s contribution to the national economy can be enhanced. While the actual share of the economy contributed by the informal economy is difficult to ascertain there is evidence that this constitutes less than one fifth of South Africa‟s GDP. Within the informal economy trading appears to be the dominant economic activity. Despite the importance of the informal trade the sector has not attracted the needed attention in the literature either locally or internationally. The area that has received much attention by researchers has been the informal financial sector. Drawing on a standard revenue model for the informal trade sector this study examines the factors that explain differences in the performance of the retail trade businesses; given that these can be identified an effort should then be made to explore the policy measures that can improve the performance of these firms. The study is based on a sample of 300 informal retail traders in the Port Elizabeth environ. The regression analysis presented in this study suggests that residential area, capital, labour, inventory and age of a business are important determinants of an informal retail trade firm‟s revenue. Very few informal retailers indicated that they had businesses training. The survey results show that having a supplier close to the business assists in reducing transport costs, hence the increase in profit margins. Shelters and storages were found to be very useful in the operation of informal businesses.
- Full Text:
- Date Issued: 2012
- Authors: Qabhobho, Thobekile
- Date: 2012
- Subjects: Retail trade -- South Africa -- Port Elizabeth , Business enterprises -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9008 , http://hdl.handle.net/10948/d1012855
- Description: Even though South Africa‟s historical inequalities are addressed, serious economic disparities are still evident. The informal economy is not flourishing as it should be, especially when compared to other fledgling democracies on the continent and this poses a policy question since most of the participants of this sector are from the previously disadvantaged section of the population. One policy dilemma that comes to the fore is about how to ensure that there is increased productivity in the sector so that the sector‟s contribution to the national economy can be enhanced. While the actual share of the economy contributed by the informal economy is difficult to ascertain there is evidence that this constitutes less than one fifth of South Africa‟s GDP. Within the informal economy trading appears to be the dominant economic activity. Despite the importance of the informal trade the sector has not attracted the needed attention in the literature either locally or internationally. The area that has received much attention by researchers has been the informal financial sector. Drawing on a standard revenue model for the informal trade sector this study examines the factors that explain differences in the performance of the retail trade businesses; given that these can be identified an effort should then be made to explore the policy measures that can improve the performance of these firms. The study is based on a sample of 300 informal retail traders in the Port Elizabeth environ. The regression analysis presented in this study suggests that residential area, capital, labour, inventory and age of a business are important determinants of an informal retail trade firm‟s revenue. Very few informal retailers indicated that they had businesses training. The survey results show that having a supplier close to the business assists in reducing transport costs, hence the increase in profit margins. Shelters and storages were found to be very useful in the operation of informal businesses.
- Full Text:
- Date Issued: 2012
Nation branding: case study of Zimbabwe
- Authors: Sena, Steven
- Date: 2012
- Subjects: Branding (Marketing) -- Zimbabwe , Nation-building -- Zimbabwe , Sports and tourism -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9303 , http://hdl.handle.net/10948/d1015616
- Description: Every nation exists as a brand with either positive or negative attributes and any other nation and individual that interact with it either will positively or negatively contribute to its nation image. A nation’s brand image may have evolved over many years, shaped by wars, religion, diplomacy or the lack of it, international sporting triumph or disasters, and by the brand itself. Zimbabwe as a nation is suffering from a negative image gained during 2000-2008 that has been characterised by inter alia the fast track land reform programme, political instability, corruption, hyperinflation, and so forth. The country has experienced a major transformation in its political environment that has had a positive effect on all sectors of national development. The new inclusive government, thriving on national unity has seen the people of Zimbabwe combining effort to work together to sustain the development of the country. The aim of this study was to investigate how nation branding for Zimbabwe can help the country to brand itself as a safe destination for tourists, investors, and visitors. The major question therefore, pertains to how all sectors in the economy of Zimbabwe can combine their efforts to brand Zimbabwe and make it compete more efficiently at all levels. Empirical findings revealed that tourist attractions have a positive relationship with nation branding. The empirical results also indicated that entertainment events have a positive relationship with nation branding. It can be recommended that Zimbabwe needs to identify tourist attractions and entertainment events to increase its nation branding. The empirical results of the study also indicated that nation branding has a positive relationship with nation building in Zimbabwe. It was also shown that nation branding has a positive relationship with good governance in Zimbabwe. These results indicate that it would be easier to build the Zimbabwean nation when its brand is strong. Good governance, on the other hand, will increase if the nation’s branding improves.
- Full Text:
- Date Issued: 2012
- Authors: Sena, Steven
- Date: 2012
- Subjects: Branding (Marketing) -- Zimbabwe , Nation-building -- Zimbabwe , Sports and tourism -- Zimbabwe
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9303 , http://hdl.handle.net/10948/d1015616
- Description: Every nation exists as a brand with either positive or negative attributes and any other nation and individual that interact with it either will positively or negatively contribute to its nation image. A nation’s brand image may have evolved over many years, shaped by wars, religion, diplomacy or the lack of it, international sporting triumph or disasters, and by the brand itself. Zimbabwe as a nation is suffering from a negative image gained during 2000-2008 that has been characterised by inter alia the fast track land reform programme, political instability, corruption, hyperinflation, and so forth. The country has experienced a major transformation in its political environment that has had a positive effect on all sectors of national development. The new inclusive government, thriving on national unity has seen the people of Zimbabwe combining effort to work together to sustain the development of the country. The aim of this study was to investigate how nation branding for Zimbabwe can help the country to brand itself as a safe destination for tourists, investors, and visitors. The major question therefore, pertains to how all sectors in the economy of Zimbabwe can combine their efforts to brand Zimbabwe and make it compete more efficiently at all levels. Empirical findings revealed that tourist attractions have a positive relationship with nation branding. The empirical results also indicated that entertainment events have a positive relationship with nation branding. It can be recommended that Zimbabwe needs to identify tourist attractions and entertainment events to increase its nation branding. The empirical results of the study also indicated that nation branding has a positive relationship with nation building in Zimbabwe. It was also shown that nation branding has a positive relationship with good governance in Zimbabwe. These results indicate that it would be easier to build the Zimbabwean nation when its brand is strong. Good governance, on the other hand, will increase if the nation’s branding improves.
- Full Text:
- Date Issued: 2012
Negative impacts of illegal waste dumping in Nelson Mandela Bay Municipality
- Authors: Mralaza, Phumelele David
- Date: 2012
- Subjects: Waste minimization -- Law and legislation -- South Africa -- Nelson Mandela Bay Municipality , Refuse and refuse disposal -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9134 , http://hdl.handle.net/10948/d1018650
- Description: South Africa is confronted by waste management challenges and the need to redress environmentally acceptable waste management practices. In seeking to address this challenge, the South African government has introduced waste management legislation, policies and strategies. Despite the legislation, policies and strategies on waste management, illegal waste dumping continues to exist as a major challenge in particular for the Nelson Mandela Bay Municipality. This study focuses on illegal waste dumping in Nelson Mandela Bay Municipality which negatively impacts on development. The study seeks to make recommendations which will assist the Nelson Mandela Bay Municipality to improve its waste management services. This study involved a community participatory approach by communities in Motherwell, New Brighton and Gelvandale. The research follows a mixed method approach, employing both qualitative and quantitative approach. A Public Perception Survey is used as a method of data collection aimed at determining the present public opinions regarding the waste management services currently offered by the Nelson Mandela Bay Municipality (NMBM). The study found that despite interventions by the NMBM to address illegal dumping, the problem continues to exist. Poor service provision by the NMBM in terms of waste collection services combined with the lack of awareness of the community‟s responsibility towards the cleanliness of its communities leads to littering and illegal dumping of waste by communities. The NMBM is not effective in the planning, coordination and implementation of its waste management services. Recommendations have been presented with regard to how effective waste management services in NMBM can be enhanced.
- Full Text:
- Date Issued: 2012
- Authors: Mralaza, Phumelele David
- Date: 2012
- Subjects: Waste minimization -- Law and legislation -- South Africa -- Nelson Mandela Bay Municipality , Refuse and refuse disposal -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9134 , http://hdl.handle.net/10948/d1018650
- Description: South Africa is confronted by waste management challenges and the need to redress environmentally acceptable waste management practices. In seeking to address this challenge, the South African government has introduced waste management legislation, policies and strategies. Despite the legislation, policies and strategies on waste management, illegal waste dumping continues to exist as a major challenge in particular for the Nelson Mandela Bay Municipality. This study focuses on illegal waste dumping in Nelson Mandela Bay Municipality which negatively impacts on development. The study seeks to make recommendations which will assist the Nelson Mandela Bay Municipality to improve its waste management services. This study involved a community participatory approach by communities in Motherwell, New Brighton and Gelvandale. The research follows a mixed method approach, employing both qualitative and quantitative approach. A Public Perception Survey is used as a method of data collection aimed at determining the present public opinions regarding the waste management services currently offered by the Nelson Mandela Bay Municipality (NMBM). The study found that despite interventions by the NMBM to address illegal dumping, the problem continues to exist. Poor service provision by the NMBM in terms of waste collection services combined with the lack of awareness of the community‟s responsibility towards the cleanliness of its communities leads to littering and illegal dumping of waste by communities. The NMBM is not effective in the planning, coordination and implementation of its waste management services. Recommendations have been presented with regard to how effective waste management services in NMBM can be enhanced.
- Full Text:
- Date Issued: 2012
Persepectives on market processes followed in setting South African water services tariffs
- Authors: Norden, Ryan Henri
- Date: 2012
- Subjects: Water-supply -- South Africa -- Costs , Water utilities -- Rates -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9019 , http://hdl.handle.net/10948/d1018929
- Description: South Africa’s private sector and the practice of using market processes are often dismissed by the government as service providing options, because they increase costs and fail the poor population. There is some substance to the government’s position, given that there is a natural monopoly advantage in water service provision. Under these circumstances it could be expected that a single firm would emerge as dominant in the provision of these services to urban customers. Were this firm a private one, and unregulated, it could be expected to practice exploitative pricing, make excess profits, and undersupply waste water management service. A private firm would also not provide services to the poor unless their service was subsidised. However most of these deficiencies can be regulated (as shown in Chapter Four), and also occur under public sector provision (as shown in Chapter Five) Are the private sector failures sufficient reason to abandon the market and private sector as mechanisms to deliver water service in South Africa? This dissertation finds little use is made of market processes and the private sector in water service provision (Chapter One), despite there being legal provision for such involvement (Chapter Two). It also finds that public water service providers are not subject to competition policy and consumer protection provisions, whereas private sector providers would be (Chapter Three). The administration of questionnaires to municipalities and the Department of Water Affairs (DWA) show that the various water service providers often operate under unique circumstances, making it difficult to extrapolate management insights from one municipality to another (Chapter Six). A case study on Nelson Mandela Bay Municipal tariff setting reveals a mismatch between economic principle and policy practice, and suggests that economic principle plays a lesser role in the design of tariff structures than other factors (Chapter Seven). Given the problems that are occurring in public sector water service provision, the dissertation concludes the case for dismissing private sector or public utility models for water service delivery may be weaker than is believed by the South African government.
- Full Text:
- Date Issued: 2012
- Authors: Norden, Ryan Henri
- Date: 2012
- Subjects: Water-supply -- South Africa -- Costs , Water utilities -- Rates -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9019 , http://hdl.handle.net/10948/d1018929
- Description: South Africa’s private sector and the practice of using market processes are often dismissed by the government as service providing options, because they increase costs and fail the poor population. There is some substance to the government’s position, given that there is a natural monopoly advantage in water service provision. Under these circumstances it could be expected that a single firm would emerge as dominant in the provision of these services to urban customers. Were this firm a private one, and unregulated, it could be expected to practice exploitative pricing, make excess profits, and undersupply waste water management service. A private firm would also not provide services to the poor unless their service was subsidised. However most of these deficiencies can be regulated (as shown in Chapter Four), and also occur under public sector provision (as shown in Chapter Five) Are the private sector failures sufficient reason to abandon the market and private sector as mechanisms to deliver water service in South Africa? This dissertation finds little use is made of market processes and the private sector in water service provision (Chapter One), despite there being legal provision for such involvement (Chapter Two). It also finds that public water service providers are not subject to competition policy and consumer protection provisions, whereas private sector providers would be (Chapter Three). The administration of questionnaires to municipalities and the Department of Water Affairs (DWA) show that the various water service providers often operate under unique circumstances, making it difficult to extrapolate management insights from one municipality to another (Chapter Six). A case study on Nelson Mandela Bay Municipal tariff setting reveals a mismatch between economic principle and policy practice, and suggests that economic principle plays a lesser role in the design of tariff structures than other factors (Chapter Seven). Given the problems that are occurring in public sector water service provision, the dissertation concludes the case for dismissing private sector or public utility models for water service delivery may be weaker than is believed by the South African government.
- Full Text:
- Date Issued: 2012
Prevention of mother to child transmission (PMTCT) of HIV/AIDS: a review of using PMTCT services in South Africa
- Authors: Jumare, Fadila
- Date: 2012
- Subjects: AIDS (Disease) in pregnancy -- South Africa -- Prevention , AIDS (Disease) -- South Africa -- Prevention , HIV infections -- Transmission -- South Africa , Antiretroviral agents
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9091 , http://hdl.handle.net/10948/d1011508 , AIDS (Disease) in pregnancy -- South Africa -- Prevention , AIDS (Disease) -- South Africa -- Prevention , HIV infections -- Transmission -- South Africa , Antiretroviral agents
- Description: Despite good intentions and commitment from health providers, it is difficult for HIV positive pregnant women to access Prevention of Mother to Child Transmission of HIV (PMTCT) services (Skinner et al 2005:115). The aim of this research was to find out the extent to which socio-economic and cultural factors influence access to and utilization of PMTCT services. It appeared that despite having a legal plan and framework to ensure that PMTCT services are available and free, the realities confronting HIV positive women in South Africa as suggested by the literature contradicted this objective. Inevitably, these contradictions were identified as some of the main factors contributing to lack of access and inadequate utilization of PMTCT services. These factors were identified through a review of fifteen studies selected based on their relevance to the research aim. The findings were presented according to the following themes: Functioning of clinics, adherence to ART, uptake of VCT and infant feeding practices. According to research evidence, the major socio-cultural factors influencing access and utilization of PMTCT services include fear of stigma and discrimination which are related to cultural norms and practices. The socio-economic factors include transport costs, lack of food, medicines and formula milk which are all related to poverty and unemployment. The research also found that health system constraints such as long waiting times in clinics, stock-outs of formula milk, medicines and test kits influenced the utilization of PMTCT services by HIV positive women.
- Full Text:
- Date Issued: 2012
- Authors: Jumare, Fadila
- Date: 2012
- Subjects: AIDS (Disease) in pregnancy -- South Africa -- Prevention , AIDS (Disease) -- South Africa -- Prevention , HIV infections -- Transmission -- South Africa , Antiretroviral agents
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9091 , http://hdl.handle.net/10948/d1011508 , AIDS (Disease) in pregnancy -- South Africa -- Prevention , AIDS (Disease) -- South Africa -- Prevention , HIV infections -- Transmission -- South Africa , Antiretroviral agents
- Description: Despite good intentions and commitment from health providers, it is difficult for HIV positive pregnant women to access Prevention of Mother to Child Transmission of HIV (PMTCT) services (Skinner et al 2005:115). The aim of this research was to find out the extent to which socio-economic and cultural factors influence access to and utilization of PMTCT services. It appeared that despite having a legal plan and framework to ensure that PMTCT services are available and free, the realities confronting HIV positive women in South Africa as suggested by the literature contradicted this objective. Inevitably, these contradictions were identified as some of the main factors contributing to lack of access and inadequate utilization of PMTCT services. These factors were identified through a review of fifteen studies selected based on their relevance to the research aim. The findings were presented according to the following themes: Functioning of clinics, adherence to ART, uptake of VCT and infant feeding practices. According to research evidence, the major socio-cultural factors influencing access and utilization of PMTCT services include fear of stigma and discrimination which are related to cultural norms and practices. The socio-economic factors include transport costs, lack of food, medicines and formula milk which are all related to poverty and unemployment. The research also found that health system constraints such as long waiting times in clinics, stock-outs of formula milk, medicines and test kits influenced the utilization of PMTCT services by HIV positive women.
- Full Text:
- Date Issued: 2012
Private sector participation in renewable energy: a survey of listed companies in South Africa
- Authors: Eno, Venessa Asik Awo
- Date: 2012
- Subjects: Renewable energy sources -- South Africa , Energy policy -- South Africa , Public-private sector cooperation -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9114 , http://hdl.handle.net/10948/d1015636
- Description: Although renewable energy technology has received much attention over recent years the depletion of known fossil fuel reserves and the volatility of international fuel prices require that society looks beyond the current coal-dominated electricity generation methods. Investment in renewable energy and energy efficiency is important to reduce the negative economic, social and environmental impacts of energy production and consumption in South Africa. Currently, renewable energy contributes relatively little to primary energy and even less to the consumption of commercial energy. The challenge of transforming entire economies is enormous, especially if a country is as fossil-fuel-based and emission-intensive as South Africa. However, as it is already facing climate change impacts in an increasingly carbon constrained world; South Africa must drastically reduce its greenhouse gas emission intensity soon. The South African electricity sector is a vital part of the economy and at the same time contributes most to the emission problem. Transforming this sector is therefore urgently needed. First steps have been taken to enhance energy efficiency and promote renewable energy, but they have failed to have any large-scale effects. The two major barriers to investments in renewable energy technologies are based in the South African energy innovation system and its inherent power structures and in the economics of renewable energy technologies. Subsequently the private sector will have to play a significant role in closing the human resources gap by providing funds and expertise. Furthermore, the creation of employment opportunities and actively promoting structural change in the economy are seen, especially in industrialized countries, as goals that support the promotion of renewable energy. Moreover, with more support and assistance from the government and partnership with the private sector will be of immense help to achieve renewable energy goals.
- Full Text:
- Date Issued: 2012
- Authors: Eno, Venessa Asik Awo
- Date: 2012
- Subjects: Renewable energy sources -- South Africa , Energy policy -- South Africa , Public-private sector cooperation -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9114 , http://hdl.handle.net/10948/d1015636
- Description: Although renewable energy technology has received much attention over recent years the depletion of known fossil fuel reserves and the volatility of international fuel prices require that society looks beyond the current coal-dominated electricity generation methods. Investment in renewable energy and energy efficiency is important to reduce the negative economic, social and environmental impacts of energy production and consumption in South Africa. Currently, renewable energy contributes relatively little to primary energy and even less to the consumption of commercial energy. The challenge of transforming entire economies is enormous, especially if a country is as fossil-fuel-based and emission-intensive as South Africa. However, as it is already facing climate change impacts in an increasingly carbon constrained world; South Africa must drastically reduce its greenhouse gas emission intensity soon. The South African electricity sector is a vital part of the economy and at the same time contributes most to the emission problem. Transforming this sector is therefore urgently needed. First steps have been taken to enhance energy efficiency and promote renewable energy, but they have failed to have any large-scale effects. The two major barriers to investments in renewable energy technologies are based in the South African energy innovation system and its inherent power structures and in the economics of renewable energy technologies. Subsequently the private sector will have to play a significant role in closing the human resources gap by providing funds and expertise. Furthermore, the creation of employment opportunities and actively promoting structural change in the economy are seen, especially in industrialized countries, as goals that support the promotion of renewable energy. Moreover, with more support and assistance from the government and partnership with the private sector will be of immense help to achieve renewable energy goals.
- Full Text:
- Date Issued: 2012
Problems encountered with the implementation of an activity-based costing system
- Authors: Konan, Nangan Christian
- Date: 2012
- Subjects: Managerial accounting , Cost allocation
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8979 , http://hdl.handle.net/10948/d1018653
- Description: The activity-based costing (ABC) system is a cost allocation technique which appears to have many benefits over the traditional costing systems. However, companies that have attempted to implement ABC have encountered various difficulties. Thus, there is a need to investigate the problems faced by companies while implementing ABC. The main objective of this study was to find solutions to overcome the problems encountered by South African companies during the implementation of an activity-based costing system.
- Full Text:
- Date Issued: 2012
- Authors: Konan, Nangan Christian
- Date: 2012
- Subjects: Managerial accounting , Cost allocation
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8979 , http://hdl.handle.net/10948/d1018653
- Description: The activity-based costing (ABC) system is a cost allocation technique which appears to have many benefits over the traditional costing systems. However, companies that have attempted to implement ABC have encountered various difficulties. Thus, there is a need to investigate the problems faced by companies while implementing ABC. The main objective of this study was to find solutions to overcome the problems encountered by South African companies during the implementation of an activity-based costing system.
- Full Text:
- Date Issued: 2012
Relationships between psychological capital, work engagement and organisational citizenship behaviour in South African automative dealerships
- Authors: Harris, Chantel
- Date: 2012
- Subjects: Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: vital:9395 , http://hdl.handle.net/10948/d1008059 , Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Description: Psychological capital (PsyCap), work engagement (WE) and organisational citizenship behaviour (OCB) are all positive constructs which research has indicated will have a positive impact on the bottom line. In light of Positive Organisational Behaviour, this has become increasingly important, particularly in the service industry where good service leads to satisfied customers and ultimately repeat purchases. This research took on the form of a cross- sectional design, using a composite questionnaire to measure PsyCap, WE and OCB. This was a self-report electronic questionnaire which was distributed via email to customer service representatives (N=276) from a national automotive company with dealerships in Gauteng and the Western Cape. The measurement models were revalidated for the South African sample of customer service representatives through conducting Exploratory Factor Analysis. PsyCap remained a four-factor structure, however lost items in the elimination process. Both the UWES and OCB instruments lost items and became two-factor structures. This makes the notion that these instruments are portable to the South African situation questionable. To confirm these structures, item parcelling was utilised and Confirmatory Factor Analysis was conducted. The results indicated that the new measurement models were better suited to the South African sample. Demographic groups had significant differences in the means for PsyCap, WE and OCB. Further to this, relationships between the constructs were tested through multiple regression and structural equation modeling. The most significant relationship was found between PsyCap and work engagement. Finally, PsyCap (barring optimism) and WE were found to load onto a single factor when testing for factorial independence, while OCB came out as a separate factor.
- Full Text:
- Date Issued: 2012
- Authors: Harris, Chantel
- Date: 2012
- Subjects: Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: vital:9395 , http://hdl.handle.net/10948/d1008059 , Work -- Psychological aspects , Employee motivation , Job satisfaction -- South Africa , Organizational behavior , Automobile industry and trade
- Description: Psychological capital (PsyCap), work engagement (WE) and organisational citizenship behaviour (OCB) are all positive constructs which research has indicated will have a positive impact on the bottom line. In light of Positive Organisational Behaviour, this has become increasingly important, particularly in the service industry where good service leads to satisfied customers and ultimately repeat purchases. This research took on the form of a cross- sectional design, using a composite questionnaire to measure PsyCap, WE and OCB. This was a self-report electronic questionnaire which was distributed via email to customer service representatives (N=276) from a national automotive company with dealerships in Gauteng and the Western Cape. The measurement models were revalidated for the South African sample of customer service representatives through conducting Exploratory Factor Analysis. PsyCap remained a four-factor structure, however lost items in the elimination process. Both the UWES and OCB instruments lost items and became two-factor structures. This makes the notion that these instruments are portable to the South African situation questionable. To confirm these structures, item parcelling was utilised and Confirmatory Factor Analysis was conducted. The results indicated that the new measurement models were better suited to the South African sample. Demographic groups had significant differences in the means for PsyCap, WE and OCB. Further to this, relationships between the constructs were tested through multiple regression and structural equation modeling. The most significant relationship was found between PsyCap and work engagement. Finally, PsyCap (barring optimism) and WE were found to load onto a single factor when testing for factorial independence, while OCB came out as a separate factor.
- Full Text:
- Date Issued: 2012
Research into entrepreneurship and small business in South Africa: current status and future challenges
- Authors: Tai-Hing, Paul
- Date: 2012
- Subjects: Entrepreneurship -- South Africa , Small business -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8794 , http://hdl.handle.net/10948/d1015981
- Description: This research seeks to advance knowledge of the current state of entrepreneurship and small businesses in South Africa, and reports on a review of 32 articles and 244 research abstracts in the field. The studies as a whole indicate that entrepreneurs in South Africa require more knowledge in the fields of: Networking in business, Internationalisation of business, Entrepreneurship training. Since the 1990s, research in entrepreneurship has grown in terms of the number of articles published and conference papers presented. In many countries entrepreneurship has also become part of the political agenda as it is perceived as a possible solution to high unemployment rates. In addition, interest in entrepreneurship has heightened during the 2000s, especially in business schools. Much of this interest is driven by student demand for courses in entrepreneurship, either because of genuine interest in the subject, or because students see entrepreneurship education as a useful hedge given uncertain corporate careers. Most of the entrepreneurship research abstracts reviewed for this study focused on race, gender and ethical issues in South Africa. These three research topics focused on: Attitudes and experiences of black women: differ from other racial groups in business with the results indicating that black women were competent and highly-motivated, but lacked communication skills and Western business orientation. Many black women also desired equality although their male counterparts opposed this. Black women also lacked role models and career guidance. Different population groups participate in the economy: reflect regional, income, expenditure, skill, occupational and labour differences, including labour supply and demand. Ethics concerns: include whether it should be taught in the human resources management curricula taught in universities. From the findings it appeared that entrepreneurship research in South Africa is fairly similar to international research contexts. As entrepreneurship and small businesses are diverse and multi-disciplinary, the studies reviewed indicated a wide range of different models, theories, frameworks, and combinations of these. However, the theoretical richness of the studies reviewed was, in many cases, relatively low, and only a few of the studies could be regarded as highly-theoretical. In addition, the presentation of the various theories and models applied was very often inadequately reported. It is also important to note that altogether between 7 and 11 percent of the studies were without any well-argued theoretical framework. Thus, researchers in the field should discuss the theoretical frameworks applied in their empirical analyses, to ensure this will improve the theoretical understanding of the phenomenon. Although this study made use of the mixed-method approach to conduct the research, it is also important to note that, in 12 percent of cases, methodological issues were poorly described. Most of the studies often did not describe the data collection response rate provide sample demographic and firm size details as well as identify the target industry. These details were often missing or loosely defined. The reasons for the selection of a certain research approach were also poorly explained, making many of the research studies deficient or limited methodologically. These omissions present a challenge, not only to authors in the field, but also to reviewers and editors in academic journals, as this impacts on the scientific rigor of published papers. On the basis of published papers reviewed, it seems that, personally-administered data collection works best in South Africa. From the research studies undertaken in South Africa, it is evident that much has been researched in the areas of gender (specifically the role of women in business), entrepreneurship training and ethics in business. It is evident that during the 1980s, no research was conducted in South Africa in the areas of family businesses and entrepreneurship training, while international research focuses on these topics. During the 1990s, no research focused on networking in small businesses, and. during the 2000s, there was a lack of research on internationalisation of businesses as only six articles were published from 2000 until 2011 on these topics. This highlights a need for internationalisation research especially as it is well-documented that the South African economy cannot survive if it does not take cognisance of its international competitors. On the basis of the articles and abstracts reviewed, the current state of knowledge concerning entrepreneurship and small businesses in South Africa was assessed, especially the need for the internationalisation of South African small businesses. Moreover, research studies could also focus on the obstacles encountered in the internationalisation process of South African small businesses.
- Full Text:
- Date Issued: 2012
- Authors: Tai-Hing, Paul
- Date: 2012
- Subjects: Entrepreneurship -- South Africa , Small business -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8794 , http://hdl.handle.net/10948/d1015981
- Description: This research seeks to advance knowledge of the current state of entrepreneurship and small businesses in South Africa, and reports on a review of 32 articles and 244 research abstracts in the field. The studies as a whole indicate that entrepreneurs in South Africa require more knowledge in the fields of: Networking in business, Internationalisation of business, Entrepreneurship training. Since the 1990s, research in entrepreneurship has grown in terms of the number of articles published and conference papers presented. In many countries entrepreneurship has also become part of the political agenda as it is perceived as a possible solution to high unemployment rates. In addition, interest in entrepreneurship has heightened during the 2000s, especially in business schools. Much of this interest is driven by student demand for courses in entrepreneurship, either because of genuine interest in the subject, or because students see entrepreneurship education as a useful hedge given uncertain corporate careers. Most of the entrepreneurship research abstracts reviewed for this study focused on race, gender and ethical issues in South Africa. These three research topics focused on: Attitudes and experiences of black women: differ from other racial groups in business with the results indicating that black women were competent and highly-motivated, but lacked communication skills and Western business orientation. Many black women also desired equality although their male counterparts opposed this. Black women also lacked role models and career guidance. Different population groups participate in the economy: reflect regional, income, expenditure, skill, occupational and labour differences, including labour supply and demand. Ethics concerns: include whether it should be taught in the human resources management curricula taught in universities. From the findings it appeared that entrepreneurship research in South Africa is fairly similar to international research contexts. As entrepreneurship and small businesses are diverse and multi-disciplinary, the studies reviewed indicated a wide range of different models, theories, frameworks, and combinations of these. However, the theoretical richness of the studies reviewed was, in many cases, relatively low, and only a few of the studies could be regarded as highly-theoretical. In addition, the presentation of the various theories and models applied was very often inadequately reported. It is also important to note that altogether between 7 and 11 percent of the studies were without any well-argued theoretical framework. Thus, researchers in the field should discuss the theoretical frameworks applied in their empirical analyses, to ensure this will improve the theoretical understanding of the phenomenon. Although this study made use of the mixed-method approach to conduct the research, it is also important to note that, in 12 percent of cases, methodological issues were poorly described. Most of the studies often did not describe the data collection response rate provide sample demographic and firm size details as well as identify the target industry. These details were often missing or loosely defined. The reasons for the selection of a certain research approach were also poorly explained, making many of the research studies deficient or limited methodologically. These omissions present a challenge, not only to authors in the field, but also to reviewers and editors in academic journals, as this impacts on the scientific rigor of published papers. On the basis of published papers reviewed, it seems that, personally-administered data collection works best in South Africa. From the research studies undertaken in South Africa, it is evident that much has been researched in the areas of gender (specifically the role of women in business), entrepreneurship training and ethics in business. It is evident that during the 1980s, no research was conducted in South Africa in the areas of family businesses and entrepreneurship training, while international research focuses on these topics. During the 1990s, no research focused on networking in small businesses, and. during the 2000s, there was a lack of research on internationalisation of businesses as only six articles were published from 2000 until 2011 on these topics. This highlights a need for internationalisation research especially as it is well-documented that the South African economy cannot survive if it does not take cognisance of its international competitors. On the basis of the articles and abstracts reviewed, the current state of knowledge concerning entrepreneurship and small businesses in South Africa was assessed, especially the need for the internationalisation of South African small businesses. Moreover, research studies could also focus on the obstacles encountered in the internationalisation process of South African small businesses.
- Full Text:
- Date Issued: 2012
Rural livelihood diversification in semi-arid districts of Zimbabwe : an analysis of Muzarabani, Gokwe and Mwenezi districts
- Authors: Musevenzi, Julius
- Date: 2012
- Subjects: Rural development -- Zimbabwe , Rural poor -- Zimbabwe , Zimbabwe -- Rural conditions
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9149 , http://hdl.handle.net/10948/d1018922
- Description: This study focuses on rural livelihood diversification and improvement in dry districts of Zimbabwe during the period from 2000 to 2010. It establishes and documents livelihood activities and interventions in three semi-arid districts in Zimbabwe, analyses evidence for rural livelihood diversification and improvement and related challenges, and analyses institutional and policy issues that determine rural livelihood development in the politically charged period from 2000 to 2010. Rural livelihood diversification and improvement is not a recent phenomenon. For years, rural people have diversified their livelihoods for different economic reasons. Despite several studies on rural livelihoods in Zimbabwe, no similar studies have been done to determine the types of livelihood diversification that occur in a politically charged environment and whether they improve people‟s livelihoods. The study was guided by both the sustainable livelihoods framework and the actor oriented approach. Qualitative methodology was used for the overall data collection. Firstly data was collected „from the top‟ through in-depth interviews with officials from government institutions, non-governmental organisations and community leadership structures. Secondly data was collected „from the bottom up‟ through selected participatory methods in study areas. The overall study findings show that despite having increased livelihood interventions in all semi-arid areas, the politically fraught atmosphere constrained livelihood improvement and poverty remained. Although evidence for livelihood diversification is undisputed in the study, the extent to which it contributed to livelihood improvement was limited. The extended period of political constraint reversed some of the livelihood improvement gains recorded by external interventions. As most of the support was targeted at addressing the immediate food needs of the poor in semi-arid districts, this affected the number of long-term interventions targeted at sustainable livelihood development. The study found that the changing policies and institutional arrangements constrained and limited the potential of some of the livelihood strategies adopted during the period under study and as a result most livelihood activities were limited to survival strategies. The study shows that despite a decline in agricultural production during the period under study, it remained the major livelihood activity. Agricultural activities such as cotton and maize production and livestock rearing experienced a decline, but were partially revived through external support from both the government and nongovernmental organisations. Agriculture as a livelihood activity largely benefited from external interventions that rehabilitated irrigation infrastructure and the provision of agricultural inputs during the period. However, despite the dominance of agriculture as a livelihood activity in semi-arid areas non-farm livelihood activities, both locally initiated and externally fostered, played a significant role in supporting rural livelihoods. Poaching and wild fruit harvesting provided food for immediate consumption, whilst gold and diamond panning, wood carving and the commercialisation of non-timber forest products generated cash income for rural livelihoods. Non-farm external livelihood interventions identified resulted in a number of rural livelihood development models important for future rural development. These models were developed around the commercialisation of non-timber forest products for cash income generation, rural human capital development through vocational skills training and rural small livestock asset development. Human capital resulted in the development of rural industry in the form of community based enterprises. Indirectly it also contributed to migrant labour that sent cash and goods back home. The study shows that it is evident that in a politically charged environment livelihood diversification has a range of positive effects. The re-emergence of the barter exchange economy in rural communities contributed to livelihood diversification although sustainability was limited. It is also possible for both barter exchange and the cash market to co-exist in a politically charged environment. The study also shows that traditional leadership and local authorities in study areas became more politicised and militarised and this diverted them from facilitating and supporting rural development and inhibited rural livelihood development efforts by different rural players. The study found that rural livelihoods are not static, and they adapted as best they could in the face of exogenous trends and shocks. Rural areas underwent deep transformations as a result of political dynamics, local livelihood initiatives and external livelihood support. Rural livelihoods changed as rural people devised combined livelihood strategies that went beyond farming. However, in contrast to the widely accepted argument that diversification plays an important role in poverty alleviation, this was clearly not the case in Zimbabwe‟s politically charged environment. This study contributes to the development debate with a case study on the type and extent of livelihood diversification strategies possible in a politically charged environment. Methodologically the study contributes to the possible application of a dual data collection system where data is collected from the top using different methods from those used to collect data from the bottom. This enriched the data at triangulation phase during analysis. The study also contributes to the understanding of the political economy, the type of rural livelihood development possible in politically charged environments, and to how rural people in Zimbabwe react and behave in an endeavour to survive. There was an increased role played by external interventions in livelihood diversification but the extent of their contribution to positive livelihood outcomes was constrained by the politically charged environment that prompted the interventions in the first place. The normal processes of policy development and implementation changed as the role of politicians in planning and implementation became evident and policy aims shifted from rural development to political party self-preservation.
- Full Text:
- Date Issued: 2012
- Authors: Musevenzi, Julius
- Date: 2012
- Subjects: Rural development -- Zimbabwe , Rural poor -- Zimbabwe , Zimbabwe -- Rural conditions
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9149 , http://hdl.handle.net/10948/d1018922
- Description: This study focuses on rural livelihood diversification and improvement in dry districts of Zimbabwe during the period from 2000 to 2010. It establishes and documents livelihood activities and interventions in three semi-arid districts in Zimbabwe, analyses evidence for rural livelihood diversification and improvement and related challenges, and analyses institutional and policy issues that determine rural livelihood development in the politically charged period from 2000 to 2010. Rural livelihood diversification and improvement is not a recent phenomenon. For years, rural people have diversified their livelihoods for different economic reasons. Despite several studies on rural livelihoods in Zimbabwe, no similar studies have been done to determine the types of livelihood diversification that occur in a politically charged environment and whether they improve people‟s livelihoods. The study was guided by both the sustainable livelihoods framework and the actor oriented approach. Qualitative methodology was used for the overall data collection. Firstly data was collected „from the top‟ through in-depth interviews with officials from government institutions, non-governmental organisations and community leadership structures. Secondly data was collected „from the bottom up‟ through selected participatory methods in study areas. The overall study findings show that despite having increased livelihood interventions in all semi-arid areas, the politically fraught atmosphere constrained livelihood improvement and poverty remained. Although evidence for livelihood diversification is undisputed in the study, the extent to which it contributed to livelihood improvement was limited. The extended period of political constraint reversed some of the livelihood improvement gains recorded by external interventions. As most of the support was targeted at addressing the immediate food needs of the poor in semi-arid districts, this affected the number of long-term interventions targeted at sustainable livelihood development. The study found that the changing policies and institutional arrangements constrained and limited the potential of some of the livelihood strategies adopted during the period under study and as a result most livelihood activities were limited to survival strategies. The study shows that despite a decline in agricultural production during the period under study, it remained the major livelihood activity. Agricultural activities such as cotton and maize production and livestock rearing experienced a decline, but were partially revived through external support from both the government and nongovernmental organisations. Agriculture as a livelihood activity largely benefited from external interventions that rehabilitated irrigation infrastructure and the provision of agricultural inputs during the period. However, despite the dominance of agriculture as a livelihood activity in semi-arid areas non-farm livelihood activities, both locally initiated and externally fostered, played a significant role in supporting rural livelihoods. Poaching and wild fruit harvesting provided food for immediate consumption, whilst gold and diamond panning, wood carving and the commercialisation of non-timber forest products generated cash income for rural livelihoods. Non-farm external livelihood interventions identified resulted in a number of rural livelihood development models important for future rural development. These models were developed around the commercialisation of non-timber forest products for cash income generation, rural human capital development through vocational skills training and rural small livestock asset development. Human capital resulted in the development of rural industry in the form of community based enterprises. Indirectly it also contributed to migrant labour that sent cash and goods back home. The study shows that it is evident that in a politically charged environment livelihood diversification has a range of positive effects. The re-emergence of the barter exchange economy in rural communities contributed to livelihood diversification although sustainability was limited. It is also possible for both barter exchange and the cash market to co-exist in a politically charged environment. The study also shows that traditional leadership and local authorities in study areas became more politicised and militarised and this diverted them from facilitating and supporting rural development and inhibited rural livelihood development efforts by different rural players. The study found that rural livelihoods are not static, and they adapted as best they could in the face of exogenous trends and shocks. Rural areas underwent deep transformations as a result of political dynamics, local livelihood initiatives and external livelihood support. Rural livelihoods changed as rural people devised combined livelihood strategies that went beyond farming. However, in contrast to the widely accepted argument that diversification plays an important role in poverty alleviation, this was clearly not the case in Zimbabwe‟s politically charged environment. This study contributes to the development debate with a case study on the type and extent of livelihood diversification strategies possible in a politically charged environment. Methodologically the study contributes to the possible application of a dual data collection system where data is collected from the top using different methods from those used to collect data from the bottom. This enriched the data at triangulation phase during analysis. The study also contributes to the understanding of the political economy, the type of rural livelihood development possible in politically charged environments, and to how rural people in Zimbabwe react and behave in an endeavour to survive. There was an increased role played by external interventions in livelihood diversification but the extent of their contribution to positive livelihood outcomes was constrained by the politically charged environment that prompted the interventions in the first place. The normal processes of policy development and implementation changed as the role of politicians in planning and implementation became evident and policy aims shifted from rural development to political party self-preservation.
- Full Text:
- Date Issued: 2012
Savings behaviour in selected poor townships of the Kouga municipal district
- Authors: Baxter, Chad
- Date: 2012
- Subjects: Saving and investment -- South Africa , South Africa -- Economic policy
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9009 , http://hdl.handle.net/10948/d1014540
- Description: This study considers the nature of savings behaviour amongst low income earners residing in the township areas of Kouga Municipal District. It reflects on the popularity and persistence of informal savings and credit associations, also known as stokvels, in these communities in the face of an increase in the availability of formal savings products. This study argues that despite financial deepening taking place within the South African economy, the popularity and widespread usage of stokvels can largely be attributed to the lack of appropraite formal products available for low income earners. This study does not conclude that the usage of informal savings products results in increased savings behaviours amongst this group, but it does conclude that they provide a suitable mechanism in which savings can take place.
- Full Text:
- Date Issued: 2012
- Authors: Baxter, Chad
- Date: 2012
- Subjects: Saving and investment -- South Africa , South Africa -- Economic policy
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9009 , http://hdl.handle.net/10948/d1014540
- Description: This study considers the nature of savings behaviour amongst low income earners residing in the township areas of Kouga Municipal District. It reflects on the popularity and persistence of informal savings and credit associations, also known as stokvels, in these communities in the face of an increase in the availability of formal savings products. This study argues that despite financial deepening taking place within the South African economy, the popularity and widespread usage of stokvels can largely be attributed to the lack of appropraite formal products available for low income earners. This study does not conclude that the usage of informal savings products results in increased savings behaviours amongst this group, but it does conclude that they provide a suitable mechanism in which savings can take place.
- Full Text:
- Date Issued: 2012
Second life: a support teaching methodology for entrepreneurship
- Authors: Mandla, Siyabulela
- Date: 2012
- Subjects: Shared virtual environments , Teaching -- Methodology , Business students , Entrepreneurship
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8827 , http://hdl.handle.net/10948/d1019728
- Description: The constant evolution of technology and the prevalent demands of the 21st century continue to put pressure on both the business and education sector. Business is ever looking for competent workers to meet these progressive demands, while the education sector continues to struggle to produce such competent workers to meet the heightened needs of the business sector. Universities and business schools have a greater role and responsibility in ensuring that these competent employees are produced. The use of virtual platforms like Second Life has gained significant popularity in the education sector. Therefore the objective of this study was to explore and examine some of the prevalent benefits associated with using Second life for teaching entrepreneurship. This study was also extended to cover the following areas: The benefits of Second Life for business and education sector; - The benefits of Second Life for teaching and learning environment. The study followed an exploratory research design in an attempt to answer the main research question and the respective sub-questions related to the study. Using a qualitative approach, student’s perceptions, opinions, assumptions, observations and experiences during their interaction with Second Life were identified and reflected in the study. The research discovered that the associated benefits of Second Life were coherent with the reviewed literature findings. The research study concluded that Second Life can be used as a support teaching methodology for entrepreneurship for third year MBA students at NMMU Business School. In addition, the research also highlighted some recommendations regarding the introduction and implementation of Second Life at NMMU Business School and future research opportunities.
- Full Text:
- Date Issued: 2012
- Authors: Mandla, Siyabulela
- Date: 2012
- Subjects: Shared virtual environments , Teaching -- Methodology , Business students , Entrepreneurship
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8827 , http://hdl.handle.net/10948/d1019728
- Description: The constant evolution of technology and the prevalent demands of the 21st century continue to put pressure on both the business and education sector. Business is ever looking for competent workers to meet these progressive demands, while the education sector continues to struggle to produce such competent workers to meet the heightened needs of the business sector. Universities and business schools have a greater role and responsibility in ensuring that these competent employees are produced. The use of virtual platforms like Second Life has gained significant popularity in the education sector. Therefore the objective of this study was to explore and examine some of the prevalent benefits associated with using Second life for teaching entrepreneurship. This study was also extended to cover the following areas: The benefits of Second Life for business and education sector; - The benefits of Second Life for teaching and learning environment. The study followed an exploratory research design in an attempt to answer the main research question and the respective sub-questions related to the study. Using a qualitative approach, student’s perceptions, opinions, assumptions, observations and experiences during their interaction with Second Life were identified and reflected in the study. The research discovered that the associated benefits of Second Life were coherent with the reviewed literature findings. The research study concluded that Second Life can be used as a support teaching methodology for entrepreneurship for third year MBA students at NMMU Business School. In addition, the research also highlighted some recommendations regarding the introduction and implementation of Second Life at NMMU Business School and future research opportunities.
- Full Text:
- Date Issued: 2012
Stakeholder management for urban development projects in South Africa
- Authors: Mgemane, Lesley Musa
- Date: 2012
- Subjects: Economic development projects -- South Africa , Project management , City planning -- South Africa , South Africa -- Economic conditions
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:9014 , http://hdl.handle.net/10948/d1018588
- Description: The study arose from a research issue that is both practical and theoretical. The apparent challenges of a stakeholder management nature in the execution of urban development projects in South Africa led to the conception of the study. However, the most compelling need for the study was the theoretical gap – in the urban development theory, in the projects theory, and particularly in the stakeholder management theory – on the management of stakeholders in the South African urban development projects. As a result, the value of the study is both managerial and scholarly. The urban development concept is understood to be referring to the development of urban areas for the purpose of improving the quality of life in the cities, and the development of the infrastructure to enable economic growth. Urban development projects, as vehicles for accomplishing urban development, are important for a newly industrialised economy (NIE) like South Africa. Also, as a result of the political past – in the form of a systematic preferential development based on racial segregation by the previous government, and the two decades of subjection of South Africa to economic and cultural isolation by the international community – South Africa has a huge backlog with regard to the two general purposes of urban development: social progress and economic progress. Consequently, urban development projects in South Africa are very critical and important, particularly for geopolitical and socio-economic reasons. Judging by the extensive negative media coverage, many of the South African urban development projects demonstrate poor stakeholder management. The list of urban development projects that have experienced stakeholder related challenges in South Africa is endless: the Johannesburg BRT project, the Gauteng Freeway Improvement project, the Transnet multi-product pipeline-construction project, the Chapman’s Peak toll-road project, the Kusile and Medupi power stations construction projects, are some examples. The project management profession and body of knowledge view stakeholder management in a serious light, actually a failure in adequately implementing stakeholder management in a project is tantamount to a failure of the project itself. There is also a consensus among numerous researchers that there is a general lack of knowledge for project managers on how to manage stakeholders, particularly external stakeholders. Stakeholder management is a poorly understood and, usually a very badly implemented project management discipline. Managing projects in Africa, and by inference in South Africa, can be particularly complex – given the involvement of multiple stakeholders and their historical, geopolitical, economic relationships, and cultural differences. The study set out to develop a framework to improve the management of stakeholders in urban development projects – by investigating the critical success factors that have an influence on stakeholder management success in urban development projects in South Africa. This study is important primarily because there seems to be no previous research conducted on this important project management discipline, stakeholder management of urban development projects; and there seems to be a neglect of stakeholder management duties by urban development projects agencies, and by inference, projects practitioners in South Africa. A theoretical space was created for this study in the fraternal literature of previous studies on critical success factors and/or stakeholder management in construction projects – as there seem to be none undertaken in the urban development environment, particularly in the South African context.
- Full Text:
- Date Issued: 2012
- Authors: Mgemane, Lesley Musa
- Date: 2012
- Subjects: Economic development projects -- South Africa , Project management , City planning -- South Africa , South Africa -- Economic conditions
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:9014 , http://hdl.handle.net/10948/d1018588
- Description: The study arose from a research issue that is both practical and theoretical. The apparent challenges of a stakeholder management nature in the execution of urban development projects in South Africa led to the conception of the study. However, the most compelling need for the study was the theoretical gap – in the urban development theory, in the projects theory, and particularly in the stakeholder management theory – on the management of stakeholders in the South African urban development projects. As a result, the value of the study is both managerial and scholarly. The urban development concept is understood to be referring to the development of urban areas for the purpose of improving the quality of life in the cities, and the development of the infrastructure to enable economic growth. Urban development projects, as vehicles for accomplishing urban development, are important for a newly industrialised economy (NIE) like South Africa. Also, as a result of the political past – in the form of a systematic preferential development based on racial segregation by the previous government, and the two decades of subjection of South Africa to economic and cultural isolation by the international community – South Africa has a huge backlog with regard to the two general purposes of urban development: social progress and economic progress. Consequently, urban development projects in South Africa are very critical and important, particularly for geopolitical and socio-economic reasons. Judging by the extensive negative media coverage, many of the South African urban development projects demonstrate poor stakeholder management. The list of urban development projects that have experienced stakeholder related challenges in South Africa is endless: the Johannesburg BRT project, the Gauteng Freeway Improvement project, the Transnet multi-product pipeline-construction project, the Chapman’s Peak toll-road project, the Kusile and Medupi power stations construction projects, are some examples. The project management profession and body of knowledge view stakeholder management in a serious light, actually a failure in adequately implementing stakeholder management in a project is tantamount to a failure of the project itself. There is also a consensus among numerous researchers that there is a general lack of knowledge for project managers on how to manage stakeholders, particularly external stakeholders. Stakeholder management is a poorly understood and, usually a very badly implemented project management discipline. Managing projects in Africa, and by inference in South Africa, can be particularly complex – given the involvement of multiple stakeholders and their historical, geopolitical, economic relationships, and cultural differences. The study set out to develop a framework to improve the management of stakeholders in urban development projects – by investigating the critical success factors that have an influence on stakeholder management success in urban development projects in South Africa. This study is important primarily because there seems to be no previous research conducted on this important project management discipline, stakeholder management of urban development projects; and there seems to be a neglect of stakeholder management duties by urban development projects agencies, and by inference, projects practitioners in South Africa. A theoretical space was created for this study in the fraternal literature of previous studies on critical success factors and/or stakeholder management in construction projects – as there seem to be none undertaken in the urban development environment, particularly in the South African context.
- Full Text:
- Date Issued: 2012