- Title
- Implementation of performance management systems at the South African Social Security Agency (SASSA), Nelson Mandela Metro District
- Creator
- Nabo, Vuyokazi
- Subject
- Performance standards -- South Africa -- Nelson Mandela Bay Municipality
- Subject
- Performance -- Management -- Evaluation
- Subject
- Performance -- Measurement
- Subject
- Employees -- Rating of -- South Africa -- Nelson Mandela Bay Municipality
- Date Issued
- 2014
- Date
- 2014
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/6412
- Identifier
- vital:21083
- Description
- The focus of the study is to investigate the factors that impact on effective implementation of a performance management system at the South African Social Security Agency (SASSA) in the Eastern Cape Region, Nelson Mandela Metro District. It is said that an organisational success in service delivery largely depends on the efficiency and effectiveness of its employees in undertaking their functions, duties and responsibilities (Ntombela, Mpehle and Penciliah, 2010: 63).
- Format
- xiv, 115 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
- Hits: 1200
- Visitors: 1590
- Downloads: 533
Collections
NMMU Business School
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Implementation of performance management systems : Title | 5 KB | Adobe Acrobat PDF | View Details Download | ||
| View Details Download | SOURCE2 | Implementation of performance management systems : abstract | 167 KB | Adobe Acrobat PDF | View Details Download | ||
| View Details Download | SOURCE3 | Implementation of performance management systems : thesis | 1 MB | Adobe Acrobat PDF | View Details Download |