- Title
- Challenges emanating from non-payment for municipal services in Bitou Municipality
- Creator
- Noholoza, Malungisa
- Subject
- Local government -- South Africa -- Evaluation
- Subject
- Debts, Public -- South Africa -- Western Cape Collecting of accounts -- South Africa -- Western Cape
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- http://hdl.handle.net/10948/33453
- Identifier
- vital:32875
- Description
- Local Government has an obligation to provide access to basic services in an economical, effective and efficient manner within their limited financial resources and capacity. However, municipalities are struggling to provide these services because of non-payment by the communities. The non-payment for municipal services dates back to the apartheid regime, where non-payment of services was a means of protesting the apartheid government but that protest is becoming a thorny issue in the current democratic government of South Africa. Municipalities are currently facing increasing challenges with regard to service delivery due to insufficient revenue collection. The South African legislative framework provides for municipalities to collect revenue but it has been shown in this study that municipalities have not been effective in dealing with the revenue collection and as a result, municipalities’ constitutional mandate is in dire straits. Revenue collection needs to be addressed for municipalities to be successful. With the use of qualitative methodology, this study found that the Bitou Municipality is struggling to decrease the current rate of outstanding debt and the attempts undertaken by the municipality to address revenue collection have not yielded the intended results. The study was aimed at identifying the challenges behind non-payment for basic services, identifying the debt and credit control strategies employed by the municipality in revenue collection and their effectiveness or non-effectiveness and assessing the municipality’s methods of credit and debt control. The theoretical data in the study was analysed in order to answer the objectives of the study and the challenges emanating from the non-payment for municipal services in the Bitou Municipality. The study found that non-payment for municipal services is an on-going problem.
- Format
- xv, 151 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Arts
- Language
- English
- Rights
- Nelson Mandela University
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NMU School of Governmental and Social Sciences
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | MALUNGISA NOHOLOZA.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |