- Title
- The future of banking in South Africa towards 2055: disruptive innovation scenarios
- Creator
- Koekemoer, Jonathan
- Subject
- Finance -- South Africa
- Subject
- Economic development -- South Africa
- Subject
- Banks and banking -- South Africa
- Date Issued
- 2019
- Date
- 2019
- Type
- Thesis
- Type
- Doctoral
- Type
- DPhil
- Identifier
- http://hdl.handle.net/10948/40577
- Identifier
- vital:36184
- Description
- The research effort developed four possible scenarios for the future of banking in South Africa towards 2055. The scenarios sought to stimulate thought on the possible, probable, plausible and preferred effects of disruptive innovation and regulation in the South African banking sector. The scenarios were developed in strict accordance with the 5 stages, and 9 steps, of the scenario-based planning process of futures studies. A conceptual futures studies model for banking in South Africa was developed to guide and clarify the way in which the research on South African banking can be integrated into the body of existing futures studies theory. The research study began with a comprehensive environmental scan, where various megatrends and driving forces are identified. A PESTEL analysis provided a deeper understanding of the driving forces. A Real-Time Delphi study was conducted in order to validate and prioritise the megatrends and driving forces that emerged. As a result, the research study was able to present four plausible scenarios that provide a better understanding of the future of banking in South Africa over the decades to come. The research presents banking as a complex, multi-faceted sector that is heavily influenced by advances in technology. The Real-Time Delphi research allowed the aggregation of expert knowledge. This is used as a guide to assist decision-makers and industry leaders in the adoption of appropriate business models and strategies towards a preferred future state. The research defined the Integrated Vision as the preferred future state for the South African banking sector towards 2055. The study closes a research gap where current strategies deviate from proposed strategies that drive the achievement of the Integrated Vision by 2055. Finally, contextually aligned practical recommendations are provided to assist decision-makers, industry leaders and change agents to work towards a preferable future state. The proposed recommendations are placed into broad categories of innovation, financial inclusion and collaborative regulatory relationships. The research makes a meaningful contribution to the South African banking sector by introducing a forward-looking, systems-thinking approach to disruptive innovation and regulation in the South African context.
- Format
- xxii, 357 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
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