- Title
- Experiences and coping strategies of probation officers in fulfilling their role within the multi-stakeholder child justice system
- Creator
- Ndwammbi, Thomani Freddy
- Subject
- Probation officers
- Date Issued
- 2020
- Date
- 2020
- Type
- Thesis
- Type
- Masters
- Type
- MSW
- Identifier
- http://hdl.handle.net/10948/46437
- Identifier
- vital:39591
- Description
- Probation officers, as social workers, play a central role in the child justice system. They are expected to collaborate with various stakeholders within the multi-stakeholder child justice system. They have to meet the various expectations of these stakeholdersthatincludepolice, prosecutors, lawyers and magistrates while ensuring the best interest of the children involved in the child justice system. Despite the important rolethat isplayed by probation officers in the system, there is a gap in literature on the experiences and coping strategies of probation officers in fulfilling their roles within a multi-stakeholder context. This was a qualitative study that was exploratory-descriptive and contextual in design. A non-probability purposive sampling technique was employed to identify probation officers who are working in Vhembe district, Limpopo and who have a minimum of two years working experience as probation officers. Individual semi-structured interviews were conducted with the selected probation officers, and the data collected was analysed using thematic data analysis. The trustworthiness of the research process and the findings was enhanced by employing a variety of data verification strategies. This research contributes to a greater understanding of probation officers’ experiences and coping strategies in fulfilling their role within the multi-stakeholder child justice system. Thestudy revealed that most probation officers experienced difficulties in fulfilling their role within the multi-stakeholder child justice system. They needed resources, supervisors who understand probation services and full support from the department and other child justice stakeholders. The study revealed various coping strategies that probation officers employed in order to cope with fulfilling their role. Probation Officers use personal resources as a coping strategy, draw support from their colleagues andregard job satisfaction as a coping strategy.
- Format
- xix, 170 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Health Sciences
- Language
- English
- Rights
- Nelson Mandela University
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NMU School of Behavioural Sciences
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Ndwammbi, TF 219232512 Dissertation April 2020.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |