- Title
- “Attitudes of community members on the professional behaviour displayed by nurses towards their clients in Mnquma Local Municipality, Dutywa
- Creator
- Bomela, Nobantu
- Subject
- Nursing ethics
- Date Issued
- 2019
- Date
- 2019
- Type
- Thesis
- Type
- Masters
- Type
- MSW
- Identifier
- http://hdl.handle.net/10353/16199
- Identifier
- vital:40695
- Description
- This study explored the attitudes of community members on the professional behaviour displayed by nurses towards their clients in Dutywa location of Mnquma local Municipality, Eastern Cape. The study endeavoured to achieve the following specific objectives: (i) to explore the community members’ perceptions towards the professional behaviour displayed by nurses towards their clients; (ii) to establish the community members’ perceptions on the impact of nurses’ professional behaviour towards the healing of patients; and lastly (iii) to establish strategies to enhance the nurses’ positive professional behaviour towards their clients. The study was premised on Socio-Ecological Model. Methodologically, the study used both qualitative and quantitative paradigm and was thus guided by mixed research designs, which were a case study and a mini survey. The data was collected through in-depth interviews, and focus group discussions in the qualitative aspect of the study. In addition, the quantitative data was gathered through the use of questionnaires. The study used both nonprobability and probability methods of sample selection. Specifically, purposive sampling for qualitative sample and cluster random sampling for quantitative sample was used. Using these techniques, ten (10) participants were selected for qualitative individual interviews, and two focus groups which comprised of five (5) members for each group. Furthermore, questionnaires were (30) individual respondents. Qualitative data was analysed using content thematic analysis, while descriptive statistics was used to analyse quantitative data. The study revealed the following: maltreatment of patients by the nurses; nurses’ behaviour revealed professional deficit; nurses manifested bias in treating their patients; the phenomenon of patients being arrogant and impulsive, negative v treatment dissuades patients from visiting the health-care services and a need for more training or holding workshops for in patient-nurse relationship. Based on the evidence gathered in this study, the following recommendations were made: nurses should revisit their nurses’ code of conduct; improving communication between both the nurses and the clients; and lastly increasing of staff members in the clinic. The study concluded that patient abuse has a long-standing history that can be traced back to ancient times, which is mostly common against women and children, in most cases; the client is often vulnerable because the nurse has more power than the client. Moreover, the nurse has influence, access to information, and specialized knowledge and skills, of which that alone can lead to the nurses mistreating their patients.
- Format
- 141 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Social Sciences and Humanities
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Social Work & Social Development
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | 25th March 2019 Bomela MSW Final Doc.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |