- Title
- The application and outcomes of action research as a team development intervention
- Creator
- Kloppers, Paul
- Subject
- Teams in the workplace
- Subject
- Teams in the workplace|xTraining of
- Subject
- Management -- South Africa
- Date Issued
- 2021-04
- Date
- 2021-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/51721
- Identifier
- vital:43366
- Description
- An action research design was used to develop a team development intervention to determine the effect of the team development intervention on team functioning, as considered within a postmodern paradigm. A team of nine members agreed to participate in this study. For the purpose of this study, the researcher targeted an existing (intact) team who was already operating as a team within the work context. Therefore, convenience sampling (purposive) was used to select the relevant team. Data was collected using focus group sessions. The initial intention was to record these sessions to allow for collecting verbatim data that would aid the process of data analysis. However, due to participant concerns regarding confidentiality, the researcher suggested introducing a co-facilitator who would record proceedings by making process notes. The additional benefit of this approach included observation data that was obtained during the focus group sessions. A nine-step model was used as a guideline to conduct the focus group discussion and an intervention in the form of a team workshop was designed. The workshop, consisting of three integrated sessions, was implemented and the effect thereof determined by conducting a follow-up session with the team. The data collected from the focus group session before as well as after the workshop was processed and interpreted using thematic analysis. Issues of trustworthiness and data authenticity was dealt with during the focus group sessions by means of reciprocal feedback loops. The teambuilding workshop that was informed by the focus group input, focused on creating awareness around communication (interpersonal), behaviours driven by team values (interpersonal), as well as managing focus and energy (team processes). The team reported that the style and content of the workshop was apt and that the process was a good learning experience. This seems to support research suggesting that team building has a positive effect on developing interpersonal relationships, which could then benefit organisational performance. The results are discussed in relation to theory and suggestions are proposed for future research.
- Description
- Thesis (MCom) -- Faculty of Business and Economic Sciences, Industrial Psychology, 2021
- Format
- computer
- Format
- online resource
- Format
- Format
- 1 online resource (107 pages)
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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NMU School of Industrial Psychology and Human Resources
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Kloppers, P.pdf | 966 KB | Adobe Acrobat PDF | View Details Download |