- Title
- Best practices to address medical identity theft awareness : the case of South African medical aid members
- Creator
- Ah Why, Brandon Lawrence
- Subject
- Medical records -- Access control -- South Africa Identity theft -- South Africa
- Date Issued
- 2020
- Date
- 2020
- Type
- Thesis
- Type
- Masters
- Type
- MIT
- Identifier
- http://hdl.handle.net/10948/49396
- Identifier
- vital:41708
- Description
- The prevalence of medical identity theft continues to increase. This is a concern for medical aid members within the South African private healthcare sector. Medical identity theft can be caused by various individuals, including internal and external role players. The deceptions involved in medical identity theft can affect medical aid members, the healthcare industry, and medical aids. Medical aid members remain unaware that they are victims of medical identity theft until they receive high medical bills or are notified by their healthcare providers. This research study focused on the lack of awareness of medical identity theft among medical aid members. The main objective of this research study was to propose best practices that can be used to address medical aid members’ awareness of medical identity theft in the South African private healthcare sector. Sub-objectives were used to achieve the main objective. The first sub-objective was to identify the parties causing and the parties affected by medical identity theft. The second sub-objective was to determine the level of medical identity theft awareness among medical aid members in the South African private healthcare sector. The third sub-objective was to identify best practices to address medical identity theft awareness. The methodology used by this exploratory research study included a convergent mixed method design, which was used to obtain quantitative and qualitative data. Data collection was completed using a literature review and a questionnaire. Data analysis and reporting made use of a qualitative content analysis, descriptive statistics, and logical argumentation. Respondents’ answers to a questionnaire about their experiences with medical identity theft provided insight into South African medical aid members’ awareness of medical identity theft. The data gathered from the respondents was analysed, and themes emerged that emphasised a lack of awareness of medical identity theft among South African medical aid members. Twenty-six pre-emptive and nine retroactive best practices to address medical identity theft awareness were identified from existing literature. These best practices were cross-referenced to determine their relevance to the list of concerns about medical identity theft that emanated from the survey completed by South African medical aid members.
- Format
- ix, 161 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Engineering, the Built Environment and Technology
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Ah Why, B.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |