Evaluation of the impact of the Integrated Quality Management System (IQMS) in the Province of the Eastern Cape: the case of selected schools in the Mdantsane area (2008 to 2011)

Mbulawa, Zukiswa

Title: Evaluation of the impact of the Integrated Quality Management System (IQMS) in the Province of the Eastern Cape: the case of selected schools in the Mdantsane area (2008 to 2011)
Creator: Mbulawa, Zukiswa
Subject: Competency-based education -- South Africa -- Eastern Cape
Subject: School management and organization -- South Africa -- Eastern Cape
Subject: Quality assurance -- South Africa -- Eastern Cape
Subject: Work capacity evaluation -- South Africa -- Eastern Cape
Subject: Total quality management
Subject: Education and state -- South Africa -- Eastern Cape
Date Issued: 2012
Date: 2012
Type: Thesis
Type: Masters
Type: MPA
Identifier: vital:11635
Identifier: http://hdl.handle.net/10353/560
Identifier: Competency-based education -- South Africa -- Eastern Cape
Identifier: School management and organization -- South Africa -- Eastern Cape
Identifier: Quality assurance -- South Africa -- Eastern Cape
Identifier: Work capacity evaluation -- South Africa -- Eastern Cape
Identifier: Total quality management
Identifier: Education and state -- South Africa -- Eastern Cape
Description: The Department of Basic Education introduced the Integrated Quality Management system in 2003. This was an integration of the three systems, Developmental Appraisal System, Whole School Evaluation System and Performance Measurement System. The system was seen as to be the one that would allow teachers to play a vital role in assessing their own progress, and would integrate this with the necessary evaluation strategy for the professional development of teachers and monitoring of the quality of teaching and learning in schools. The purpose of this study was to research an evaluation of the Integrated Quality Management System impact in schools of the Mdantsane Area. The objective of the study was to establish whether the IQMS has addressed the concerns and needs of the educators and also establish their views on IQMS. The literature was reviewed to get more information on the key concepts of the IQMS and get to understand how the system should be implemented. Both quantitative and qualitative research methods have been used to get to probe the views of the educators and how the system impacts in schools. The data collected was analyzed by means of frequency tables and charts using statistical methods. It was concluded that educators still do not understand the policy document of IQMS and more training on the implementation of IQMS was recommended. The support and monitoring from the District Office needs to be strengthened.
Format: 61 leaves; 30 cm
Format: pdf
Publisher: University of Fort Hare
Publisher: Faculty of Management & Commerce
Language: English
Rights: University of Fort Hare

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