- Title
- Improving staff turnover in a purchasing department
- Creator
- Blignaut, Fredrika Joan
- Subject
- Labor turnover -- South Africa Human capital
- Subject
- Employees -- Recruiting Employee motivation
- Date Issued
- 2015
- Date
- 2015
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/50110
- Identifier
- vital:42044
- Description
- The value of employees has been established as the best asset a company can have and managers/leaders plays an important role in optimising the value addition of the employee. Retaining employees and attracting them is a challenge due to skill shortages and staff turnover. The costs of staff turnover include but are not limited to recruiting, testing, selecting, training the new staff member, and mandatory overtime due to staff shortages. The indirect costs associated with such turnover are caused by the loss of valued employees, the stress of additional workloads, the loss of the social relationship and the tension of integrating new employees into the team. The objective of the study was to identify the factors that increase voluntary and involuntary turnover intent in the selected purchasing department. These factors were manager /leader’s influence, stress and satisfaction with quality of work life on turnover intent. Convenience sampling was used to distribute sixty-four questionnaires in three departments of the selected firm, namely production purchasing, general purchasing and projects. Only fifty usable questionnaires were received. The results from the descriptive statistics revealed that the participants were generally not happy with manager relations in the firm. The results however showed that this does not motivate employees to stay or leave the firm. The statistics showed that bullying is evident in the selected firm, however the mean score does not reflect high levels thereof. The Pearson correlations show a significantly positive relationship between bullying and employees leaving. The participants generally work in a stressful environment and this affected some employees negatively however Pearson’s correlations showed that work stress is not significantly related to intent to leave.
- Format
- x, 91 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Fredrika Joan Blignaut,.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |