- Title
- Factors that impact on the user experience of a mobile school health application
- Creator
- Chetty, Avineshin
- Subject
- Wireless communication systems in medical care
- Subject
- Medical informatics Application software Technology -- Psychological aspects
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- MTech
- Identifier
- http://hdl.handle.net/10948/21801
- Identifier
- vital:29780
- Description
- In South Africa, the National Department of Health through its Integrated School Health Policy, use school nurses, to visit schools and perform health screening of learners which focus mainly on nutrition, eyesight and hearing. To date, this was done manually, but with the advance of technology, there is a need to investigate the use of for example, mobile applications to assist with health screening tasks. As part of the TECH4RED project in the Chris Hani district, a mobile school health assessment application was implemented and used over a period three years. As this is a new way of conducting the health screening, there is a need to understand the user experiences of the end users who interact with both the technology and the application. The objective of this study was to investigate the perceived factors that impact on the UX of the school health assessment application. The research aimed to understand the uses, advantages and disadvantages of mobile health applications. It also aimed at determining whether there are unique characteristics of the targeted end users and if so, whether such characteristics would affect the overall UX when using the application. Determining the levels of satisfaction and investigating the apparent challenges the users faced while interacting with the application provided some insights into underlying factors. A theoretical framework was constructed using existing literature. Using a case study approach, data was collected by means of end user satisfaction and user experience questionnaires. Additional data collection was done by means of an expert review to obtain feedback on the content and workflow of the school health assessment application. The resulting findings from the research included, a descriptive list of factors that impact the school health assessment application, as well as a subsequent list of recommendations for improvements. These key-findings could lead to possible guidelines, while additionally, providing valuable insight into mobile school health applications on the whole.
- Format
- xiii, 231 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Engineering, the Built Environment and Information Technology
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
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