- Title
- The influence of transformational and transcendental leadership on the engagement and job performance of employees in SMME’s
- Creator
- Govender, Roxanne
- Subject
- Small business -- South Africa -- Port Elizabeth
- Subject
- Performance -- Management Job satisfaction -- South Africa --Port Elizabeth Leadership -- South Africa -- Port Elizabeth
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10948/22167
- Identifier
- vital:29865
- Description
- The purpose of this study was to assess the level of transformational and transcendental leadership adopted by SMME owners, and to investigate the subsequent influence on the engagement and job performance of employees working in SMME’s in Port Elizabeth. These small, medium and micro enterprises (SMME’s) were selected as they play a fundamental role in South Africa’s economy. These organisations drive innovation, facilitate job creation and foster economic growth. However, these SMME’s are facing an increased failure rate which has an impact on continuity for the foreseeable future. A significant reason for the increased failure rate has been identified as poor leadership practice which significantly influences the engagement and job performance of employees in SMME’s. To address and solve this problem, the research design and methodology followed a quantitative approach. A quantitative approach was deemed to be the most appropriate when the objectives and nature of the study were revised. The population was identified to be all employees working for the small, medium and micro-sized enterprises conducting business in Port Elizabeth in the Eastern Cape Province. The sample for this study was selected using judgement and convenience sampling as it was inexpensive and respondents were more available which enabled a larger sample size quicker (Wegner, 2016, p.161). A cross-sectional study then supplemented these sampling methods. Lastly, an empirical study was conducted to test the hypotheses formulated in Figure 1.1. The findings from the empirical study indicated that transformational leadership significantly influenced engagement and trancendental leadership significantly influenced job performance. The findings also indicated that the demographic variables in the study had no influence on the level of transformational and transcendental leadership that SMME owners and management exhibit in the workplace. The majority of respondents agreed that a high level of transformational and transcendental leadership was currently being exhibited by SMME owners and management. Recommendations were made in an effort to improve the current levels of transformational and transcendental leadership of SMME owners and management. There would be a subsequent impact on the engagement and job performance of employees. When employees are satisfied, there is a greater sense of responsibility and integrity which results in greater job performance. There is also a positive ripple effect on the performance of the organisation. This paints a positive picture for South Africa’s economy and SMME continuity.
- Format
- xvi, 147 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economics Sciences
- Language
- English
- Rights
- Nelson Mandela University
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