- Title
- Sustainable management of the back sourcing of service functions at South African universities
- Creator
- Hashatse, Lebogang
- Subject
- Contracting out -- South Africa
- Subject
- Education, Higher -- South Africa -- Economic aspects
- Subject
- Universities and colleges -- South Africa -- Economic aspects
- Subject
- Universities and colleges -- Management Universities and colleges -- South Africa -- Employees
- Date Issued
- 2024-04
- Date
- 2024-04
- Type
- Doctoral theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/64996
- Identifier
- vital:74004
- Description
- This study employed a three-phase qualitative case study research method to determine whether backsourcing and reintegration of previously outsourced services and workers could be managed in ways that contributed to the long-term sustainability of institutions. To achieve this goal, the study developed a framework for the sustainable management of university-based resources. The framework was a response in support of institutional sustainability after South African public universities were compelled to implement involuntary backsourcing in response to the ongoing #FeesMustFall (#FMF) and #OutsourcingMustFall (#OMF) protests that commenced in the latter part of 2015. An extensive literature review was conducted as part of the study’s phase one. The goal was to obtain insight into management practises used in outsourcing and backsourcing as well as to gain a thorough grasp of the concept of sustainability and its application in resource management in the settings of operations, organisations and universities. The literature demonstrated that there were well-established theoretical frameworks supporting the concepts of backsourcing and sustainability management. These frameworks provided clear outlines of how successful backsourcing and remunicipalisation processes could be effectively managed. Moreover, they highlighted that these management processes could be used by profitable sustainable businesses. This contributed to the development of a theoretical framework for the study. A conceptual framework together with the outcome of the literature review, served as a guide for conducting a qualitative case study at a selected Higher Education Institution (HEI) in South Africa, which was chosen as the primary research site. This constituted phase two of the study. The selected HEI case study established its efficacy in managing the process of backsourcing and reintegration. Furthermore, it demonstrated sustainable ways that contributed to the institution’s overall sustainability. In conjunction with the established theoretical framework and the developed conceptual framework, the selected HEI
- Description
- Thesis (PhD) -- Faculty of Business and Economic Sciences, School of Management Sciences, 2024
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (367 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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NMU School of Management Sciences
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Hashatse, L April 2024.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |