- Title
- Improving the implementation of performance management development systems (PMDS) in the selected hospitals of the Eastern Cape Provincial Department of Health
- Creator
- Malashe, Nolukhanyo
- Subject
- Performance -- Management
- Subject
- Systems of development -- South Africa -- Eastern Cape
- Subject
- Organizational effectiveness -- South Africa -- Eastern Cape
- Date Issued
- 2025-04
- Date
- 2025-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/72938
- Identifier
- vital:79287
- Description
- The study intends to improve the implementation of Performance Management Development Systems (PMDS) in the selected hospitals of the Eastern Cape Provincial Department of Health. PMDS is a standardised framework implemented across all government departments to ensure consistency in evaluating and developing employee performance. PMDS seeks to improve the performance of government departments by coordinating the goals of each employee with the overall goals of the company. It enables regular performance reviews to encourage responsibility and ongoing progress, while also clearly defining performance expectations and connecting roles and responsibilities to strategic objectives. PMDS also supports professional growth by identifying training and development needs. Although the Eastern Cape Provincial Department of Health is implementing PMDS, implementation of the PMDS is under question because of the overall performance. Hence the study investigated the factors that can be implemented by the Eastern Cape Provincial Department of Health to ensure that the PMDS is effective and efficient. The study was qualitative in nature, out of the target and accessible population of 252, the participation rate was 12 after which the point of saturation was reached. The study found that, while the PMDS has the potential to be an effective tool for enhancing employee performance and organisational alignment, its success largely depends on thorough and consistent implementation. Key challenges identified included a lack of understanding of the system, role ambiguity, limited commitment from employees, and insufficient opportunities for personal development. The research recommended some key actions for addressing the challenges identified in the study. Firstly, regular training on PMDS should be provided to ensure employees have a clear understanding of the system and its processes. Second, establishing Standard Operating Procedures (SOPs) specific to the Eastern Cape Provincial Department of Health would create consistency and clarity in applying PMDS across the department. Additionally, continuous monitoring and evaluation should be conducted to assess PMDS effectiveness and identify areas for improvement. Finally, fostering employee development through targeted programs would enhance skills and motivation, supporting both individual growth and the Eastern Cape Provincial Department of Health's overall performance.
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2025
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (119 pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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- Downloads: 0
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NMU Business School
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | MALASHE, N.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |