- Title
- How procurement industry trends can lessen the impact of procurement delays at Eastern Cape Department of Health (ECDOH)
- Creator
- Mgijima, Celelwa
- Subject
- Government purchasing -- South Africa -- Eastern Cape
- Subject
- Public contracts -- South Africa -- Eastern Cape
- Subject
- Purchasing -- Management
- Date Issued
- 2023-12
- Date
- 2023-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/65749
- Identifier
- vital:74234
- Description
- This research study came about as a result of healthcare failures and underperformance at the Eastern Cape Department of Health, causing procurement delays. Procurement is central to the government service delivery system as it promotes goals that are secondary to the primary aim of procurement, such as using procurement to promote social, industrial, or environmental policies. The ultimate goal of the study was to research the root cause for procurement delays and how improvements can be brought about through studying procurement industry trends. The critical step to resolve bottlenecks in the procurement system is to investigate the root cause. Six causes of procurement delays emerged from the literature due to: (1) procurement staff, (2) procurement irregularities, (3) poor budget planning and demand forecasting, (4) poor communication, (5) procurement structure, and, (6) manual systems used for procurement transactions. Guided by these causes of procurement delays, the researcher developed a questionnaire to understand the cause of delays at the Eastern Cape Department of Health. An interpretivism research paradigm (quantitative) was selected to analyze research on best practices. The researcher distributed questionnaires as a method for collecting data from the identified sample size of 90. The purpose of the questionnaire was to validate the data collected during the literature review. Out of the distributed sample, 69 responses were received and used for analysis, thus representing a 74% response rate, which is considered acceptable. The researcher used descriptive analysis to interpret data. The study's key findings indicated that ECDOH employees had been fairly trained on the SCM policies within the department. However, there is a concerning representation of 40,6% of employees who have not been provided with training, which could impact responsiveness to the procurement process. The study further revealed that 85,5% of employees understood the impact of procurement delays due to irregular expenditure (an Auditor General repeat finding for the ECDOH).
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2023
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (XXX pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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NMU Business School
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Mgijima, C.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |