- Title
- Enhancing professionalism through the implementation of Batho Pele principles: the case of the Eastern Cape Provincial Legislature
- Creator
- Mhlwatika, Zandile
- Subject
- Public administration -- South Africa -- Eastern Cape
- Date Issued
- 2021-04
- Date
- 2021-04
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/53467
- Identifier
- vital:45156
- Description
- The study investigated how Batho Pele Principles can enhance professionalism in the Eastern Cape Provincial Legislature. The New Public Management approach (NPM) was used to explore how professionalism can be promoted through the implementation of the Batho Pele Principles. The study adopted a qualitative research method by means of which secondary information was obtained from various sources to explore ways and means of enhancing professionalism through the implementation of Batho Pele Principles. This study discussed factors promoting the implementation of the Batho Pele Principles and revealed various factors that can inhibit the implementation of the Batho Pele Principles. The study also discussed the importance of codes of conduct and ethics in promoting professionalism as well as the strategies used to implement the Batho Pele Principles in the Eastern Cape Provincial Legislature. The findings of the study revealed that professionalism can be enhanced through the implementation of Batho Pele Principles. For this to be successful in the Eastern Cape Provincial Legislature, the Batho Pele Principles should be implemented in conjunction with codes of conduct and ethics.
- Description
- Thesis (MPA) -- Faculty of Humanities, 2021
- Format
- computer
- Format
- online resource
- Format
- Format
- 1 online resource (x, 90 pages)
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Humanities
- Language
- English
- Rights
- rights holder
- Rights
- All Rights Reserved
- Rights
- Open Access
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Collections
NMU School of Governmental and Social Sciences
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Mhlwatika, Z.pdf | 777 KB | Adobe Acrobat PDF | View Details Download |