An evaluation of the impact of communication on service delivery and customer satisfaction in selected municipalities, Eastern Cape, South Africa
- Authors: Tyembile, Sandiso
- Date: 2015-01
- Subjects: Community development -- South Africa , Human services , Political participation -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26270 , vital:65226
- Description: Local government has a legal obligation and a political responsibility to ensure regular and effective communication with the community. The Constitution of the Republic of South Africa Act 1996 and other statutory enactments all impose an obligation on local government communicators and require high levels of transparency, accountability, openness, participatory democracy and direct communication with the communities to improve service delivery and the lives of all. However, this study was to assess the impact of communication on service delivery and customer satisfaction in the selected municipalities in Eastern Cape Province of South Africa. The research involved the collection of qualitative and quantitative data through simple random and convenience samplings. The data were collected using survey questionnaires, focus groups and in-depth interviews at two municipalities namely; Lukhanji local municipality and Intsika Yethu local municipality. Subsequently, data were analysed using descriptive and Statistical Package for Social Science (SPSS) and through thematic analysis. The findings of this study showed that municipal executive, management, supervisors and the citizens or customers value communication in government because it gives support to service delivery and most of the communication programmes are effective. Nevertheless, the findings showed that a lot still needs to be done to improve municipal communication and also ensure more direct engagements and feedback with the communities. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2015
- Full Text:
- Date Issued: 2015-01
- Authors: Tyembile, Sandiso
- Date: 2015-01
- Subjects: Community development -- South Africa , Human services , Political participation -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26270 , vital:65226
- Description: Local government has a legal obligation and a political responsibility to ensure regular and effective communication with the community. The Constitution of the Republic of South Africa Act 1996 and other statutory enactments all impose an obligation on local government communicators and require high levels of transparency, accountability, openness, participatory democracy and direct communication with the communities to improve service delivery and the lives of all. However, this study was to assess the impact of communication on service delivery and customer satisfaction in the selected municipalities in Eastern Cape Province of South Africa. The research involved the collection of qualitative and quantitative data through simple random and convenience samplings. The data were collected using survey questionnaires, focus groups and in-depth interviews at two municipalities namely; Lukhanji local municipality and Intsika Yethu local municipality. Subsequently, data were analysed using descriptive and Statistical Package for Social Science (SPSS) and through thematic analysis. The findings of this study showed that municipal executive, management, supervisors and the citizens or customers value communication in government because it gives support to service delivery and most of the communication programmes are effective. Nevertheless, the findings showed that a lot still needs to be done to improve municipal communication and also ensure more direct engagements and feedback with the communities. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2015
- Full Text:
- Date Issued: 2015-01
Copper dithiocarbamate complexes and copper sulfide nanoparticles : Synthesis, characterization and antifungal studies
- Botha, Nandipha Loveness https://orcid.org/0000-0001-8353-3512
- Authors: Botha, Nandipha Loveness https://orcid.org/0000-0001-8353-3512
- Date: 2015-01
- Subjects: Copper sulfide , Complex compounds , Nanoparticles
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24283 , vital:62598
- Description: Six dithiocarbamate ligands were synthesized from anisidine, aniline, ethyl aniline, butyl amine, morpholine and piperidine and used to synthesize homoleptic copper(II) dithiocarbamate complexes. The ligands and their corresponding complexes were characterized by conductivity measurement, FTIR and UV-Vis spectroscopy. The ligands were further characterized using NMR spectroscopy. The electronic spectra of the complexes showed that the coordination geometries around the Cu2+ ion is four coordinate square planar. FTIR spectroscopic studies indicated that the dithiocarbamate ligands are bidentately coordinated to the copper ion through the sulfur atoms with the C-S stretching frequencies changing from two peaks in the ligands to single sharp peaks in the corresponding metal complexes. The complexes were used as single source precursors to synthesize copper sulfide nanoparticles. All the six complexes were thermolysed at 180 oC to prepare copper sulfide nanoparticles and three of them were further thermolysed at 120 oC to study the effects of temperature on size and shape of the nanoparticles. All the nanoparticles were characterized with UV-Vis, PL, XRD, TEM, SEM and EDX. The optical properties of the as-prepared CuS nanoparticles showed that they are quantum confined with absorption band edges that are blue shifted compared to bulk CuS and all the as-prepared CuS nanoparticles showed narrow emission curves. The XRD diffraction patterns were indexed to the hexagonal covellite CuS crystalline phase with estimated particle sizes of 15.8-23.24 nm. These sizes are significantly different from the values, 3.02-98.94 nm obtained from TEM studies. The TEM images also showed nanoparticles with varied shapes with some agglomerations. SEM micrographs showed that the morphologies of the nanoparticles are mostly smooth surfaces and EDX spectra analyses confirmed the formation of the nanoparticles. Thermolysis of three of the complexes at 120 oC confirmed that temperature do affect the optical and structural properties of the CuS nanoparticles. Only three complexes soluble in DMSO were screened for their antimicrobial activity. Three complexes C1, C4 and C5 were screened against four fungi organisms, namely: Candida rugosa, Candida neoformans, Candida albicans and Trychophyton mucoides. All the compounds were promising as shown by the minimum inhibitory concentrations determined. C5 was the most active compound against all the organisms. They were also screened against four bacteria organisms and they were all active but not as they were against fungi organisms. , Thesis (MSc) -- Faculty of Science and Agriculture, 2015
- Full Text:
- Date Issued: 2015-01
- Authors: Botha, Nandipha Loveness https://orcid.org/0000-0001-8353-3512
- Date: 2015-01
- Subjects: Copper sulfide , Complex compounds , Nanoparticles
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24283 , vital:62598
- Description: Six dithiocarbamate ligands were synthesized from anisidine, aniline, ethyl aniline, butyl amine, morpholine and piperidine and used to synthesize homoleptic copper(II) dithiocarbamate complexes. The ligands and their corresponding complexes were characterized by conductivity measurement, FTIR and UV-Vis spectroscopy. The ligands were further characterized using NMR spectroscopy. The electronic spectra of the complexes showed that the coordination geometries around the Cu2+ ion is four coordinate square planar. FTIR spectroscopic studies indicated that the dithiocarbamate ligands are bidentately coordinated to the copper ion through the sulfur atoms with the C-S stretching frequencies changing from two peaks in the ligands to single sharp peaks in the corresponding metal complexes. The complexes were used as single source precursors to synthesize copper sulfide nanoparticles. All the six complexes were thermolysed at 180 oC to prepare copper sulfide nanoparticles and three of them were further thermolysed at 120 oC to study the effects of temperature on size and shape of the nanoparticles. All the nanoparticles were characterized with UV-Vis, PL, XRD, TEM, SEM and EDX. The optical properties of the as-prepared CuS nanoparticles showed that they are quantum confined with absorption band edges that are blue shifted compared to bulk CuS and all the as-prepared CuS nanoparticles showed narrow emission curves. The XRD diffraction patterns were indexed to the hexagonal covellite CuS crystalline phase with estimated particle sizes of 15.8-23.24 nm. These sizes are significantly different from the values, 3.02-98.94 nm obtained from TEM studies. The TEM images also showed nanoparticles with varied shapes with some agglomerations. SEM micrographs showed that the morphologies of the nanoparticles are mostly smooth surfaces and EDX spectra analyses confirmed the formation of the nanoparticles. Thermolysis of three of the complexes at 120 oC confirmed that temperature do affect the optical and structural properties of the CuS nanoparticles. Only three complexes soluble in DMSO were screened for their antimicrobial activity. Three complexes C1, C4 and C5 were screened against four fungi organisms, namely: Candida rugosa, Candida neoformans, Candida albicans and Trychophyton mucoides. All the compounds were promising as shown by the minimum inhibitory concentrations determined. C5 was the most active compound against all the organisms. They were also screened against four bacteria organisms and they were all active but not as they were against fungi organisms. , Thesis (MSc) -- Faculty of Science and Agriculture, 2015
- Full Text:
- Date Issued: 2015-01
Implications of the protection of state information bill on government accountability: a critical analysis of governance in post-apartheid South Africa
- Authors: Obi, Maryjane Chukwunyem
- Date: 2015-01
- Subjects: Government accountability , Transparency in government , Post-apartheid era -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25874 , vital:64560
- Description: The study explores the following research questions; the nature of State access to and restriction of information during the apartheid era, the tenets of democratic leadership and good governance in the new dispensation in South Africa and the possible consequences of the Bill in its present form on democratic principles of accountability and transparency in South Africa. In terms of the methodology, the study critically analysed some sections of the Protection of State Information Bill-B6-2010 in relation to the principles of accountability and transparency in a democratic South Africa in accordance to the Bill of Rights enshrined in the Constitution section 32. The study recommends that government could include “public interest clause to the current Bill. This is to ensure that the public are able to play their Constitutional role, in which they are able to hold government accountable for the decisions taken and also help foster a system of government that is accountable, transparent, open, efficient and responsive to the Constitutional needs of the public. In addition, the study also recommends that government should consider the reduction of the period within which information may be declassified. It suggests that it should be reduced from 20 to 10 years in order to ensure that democratic government provides its citizens with information that is timely in making an informed decision in relation to governance. The study further recommends that the appeal process for information before the court of law should be done by an independent judge. This is to ensure that the court of law performs its duties without interference from government representatives and that it carries out its duties in a fair manner as envisaged or enshrined in section 34 of the Constitution in the Bill of Rights. The study further recommends that government should ensure that the current information Bill in the new dispensation should hold the elected delegates appointed by the Head of State accountable. This is to ensure that transparency and accountability is promoted at all level in government. , Thesis (MA) -- Faculty of Management and Commerce , 2015
- Full Text:
- Date Issued: 2015-01
- Authors: Obi, Maryjane Chukwunyem
- Date: 2015-01
- Subjects: Government accountability , Transparency in government , Post-apartheid era -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25874 , vital:64560
- Description: The study explores the following research questions; the nature of State access to and restriction of information during the apartheid era, the tenets of democratic leadership and good governance in the new dispensation in South Africa and the possible consequences of the Bill in its present form on democratic principles of accountability and transparency in South Africa. In terms of the methodology, the study critically analysed some sections of the Protection of State Information Bill-B6-2010 in relation to the principles of accountability and transparency in a democratic South Africa in accordance to the Bill of Rights enshrined in the Constitution section 32. The study recommends that government could include “public interest clause to the current Bill. This is to ensure that the public are able to play their Constitutional role, in which they are able to hold government accountable for the decisions taken and also help foster a system of government that is accountable, transparent, open, efficient and responsive to the Constitutional needs of the public. In addition, the study also recommends that government should consider the reduction of the period within which information may be declassified. It suggests that it should be reduced from 20 to 10 years in order to ensure that democratic government provides its citizens with information that is timely in making an informed decision in relation to governance. The study further recommends that the appeal process for information before the court of law should be done by an independent judge. This is to ensure that the court of law performs its duties without interference from government representatives and that it carries out its duties in a fair manner as envisaged or enshrined in section 34 of the Constitution in the Bill of Rights. The study further recommends that government should ensure that the current information Bill in the new dispensation should hold the elected delegates appointed by the Head of State accountable. This is to ensure that transparency and accountability is promoted at all level in government. , Thesis (MA) -- Faculty of Management and Commerce , 2015
- Full Text:
- Date Issued: 2015-01
Professional, personal and corporate ethics challenges during infrastructure delivery
- Authors: Dyariwe, Abongile
- Date: 2015-01
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53300 , vital:45131
- Description: Purpose of this treatise: This study is aimed at investigating whether there is a lack of professional- and, personal ethics, and a lack of enforcing corporate ethics from the Built environment professionals working for Eskom ECOU. Design/methodology/approach: The research approach used for the study was mainly quantitative. The quantitative methods used were descriptive and non-parametric statistical methods (Kruskal- Wallis Test and Mann-Whitney U Test). The selected sample for the study was categorised as internal stakeholders (i.e. employees that are permanently employed by Eskom) and external stakeholders (i.e. people that are employed by Eskom on a contract basis as quantity surveying, project management and engineering consultants) The scope of the study was to determine whether there are professional-, personal- and corporate ethical challenges in client organisations. A literature review was conducted; and all the relevant literature relating to professional-, personal- and corporate ethics in client organisations was collated, and then used to develop a questionnaire. The questionnaires were distributed to internal and external stakeholders, who were involved during infrastructural delivery in client organisations, in order to acquire different views on ethical perceptions. The data obtained from the questionnaires were analysed, and used to test if the hypotheses were supported or not. Findings: The findings of this study revealed that the demographic profile does not have any significant influence on the ratings of internal and external stakeholders’ perceptions of the lack of professional and personal ethics – or on the enforcement of corporate ethics. Furthermore, this study also revealed that there is no significant difference in the ethical perceptions of internal and external stakeholders, on the enforcement of a professional and corporate ethical culture. Lastly, only in the personal ethics section there is a significant difference in ethical perception. In relation to the statement of the problem, the findings of this study revealed that internal and external stakeholders’ lack of professional- and personal ethics and the enforcement of corporate ethics are largely unknown. Research limitations: This study was limited to only Built environment professionals (including service providers) working for Eskom ECOU. Practical implications: The study revealed that there are ethical challenges in client organisations, even though they might be largely unknown. This clearly shows that construction industry professionals are all susceptible to unethical behaviour. Therefore, Eskom ECOU should refrain from only focusing on unethical behaviour by contractors and consulting firms; and it should also look at the client’s Built environment professionals; because there is evidence that they are also suspect during infrastructural delivery. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-01
- Authors: Dyariwe, Abongile
- Date: 2015-01
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/53300 , vital:45131
- Description: Purpose of this treatise: This study is aimed at investigating whether there is a lack of professional- and, personal ethics, and a lack of enforcing corporate ethics from the Built environment professionals working for Eskom ECOU. Design/methodology/approach: The research approach used for the study was mainly quantitative. The quantitative methods used were descriptive and non-parametric statistical methods (Kruskal- Wallis Test and Mann-Whitney U Test). The selected sample for the study was categorised as internal stakeholders (i.e. employees that are permanently employed by Eskom) and external stakeholders (i.e. people that are employed by Eskom on a contract basis as quantity surveying, project management and engineering consultants) The scope of the study was to determine whether there are professional-, personal- and corporate ethical challenges in client organisations. A literature review was conducted; and all the relevant literature relating to professional-, personal- and corporate ethics in client organisations was collated, and then used to develop a questionnaire. The questionnaires were distributed to internal and external stakeholders, who were involved during infrastructural delivery in client organisations, in order to acquire different views on ethical perceptions. The data obtained from the questionnaires were analysed, and used to test if the hypotheses were supported or not. Findings: The findings of this study revealed that the demographic profile does not have any significant influence on the ratings of internal and external stakeholders’ perceptions of the lack of professional and personal ethics – or on the enforcement of corporate ethics. Furthermore, this study also revealed that there is no significant difference in the ethical perceptions of internal and external stakeholders, on the enforcement of a professional and corporate ethical culture. Lastly, only in the personal ethics section there is a significant difference in ethical perception. In relation to the statement of the problem, the findings of this study revealed that internal and external stakeholders’ lack of professional- and personal ethics and the enforcement of corporate ethics are largely unknown. Research limitations: This study was limited to only Built environment professionals (including service providers) working for Eskom ECOU. Practical implications: The study revealed that there are ethical challenges in client organisations, even though they might be largely unknown. This clearly shows that construction industry professionals are all susceptible to unethical behaviour. Therefore, Eskom ECOU should refrain from only focusing on unethical behaviour by contractors and consulting firms; and it should also look at the client’s Built environment professionals; because there is evidence that they are also suspect during infrastructural delivery. , Thesis (MSc) -- Faculty of Engineering, the Built Environment and Information Technology, School of the Built Environment and Civil Engineering, 2021
- Full Text:
- Date Issued: 2015-01
Social protection and secondary education in Zimbabwe: the case of Masvingo District in Masvingo Province
- Authors: Mago, David
- Date: 2015-01
- Subjects: Zimbabwe -- Economic conditions , Elementary school dropouts , Zimbabwe -- Social conditions
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24554 , vital:63170
- Description: The study sought to examine the role of social protection in reducing school dropouts in secondary education in Masvingo District of Zimbabwe. The study was motivated by the idea that despite the social assistance interventions that are in place, the school dropout phenomenon is still continuing among secondary school learners in the Masvingo District. This was achieved by discussing various programmes delivered by Non-Governmental Organisations (NGOs) and the government in reducing the number of school dropouts. The thesis also outlined various economic, social and political depressions that affected secondary education since Zimbabwe’s gaining of independence. From 1962 until 1980 the colonial government catered for the European child, this meant that secondary education was difficult to be accessed by blacks. Education maintained a bottleneck structure that favoured whites more than black people. After gaining independence, the Zimbabwe African Union Patriotic Front (ZANU PF) party introduced laws that allowed the black majority an opportunity to proceed with their education. Over the years the number of school dropouts is still increasing. This was curtailed by the introduction of the Structural Adjustment Programmes (SAPs) in 1991 to 1995. The introduction of the SAPs led to the introduction of user fees in education and health. This raised poverty levels which were curtailed by the macroeconomic situation in Zimbabwe. This was beyond the reach of many and led to the increase of school dropouts in Zimbabwe. The major objective of the study was to assess the effectiveness of social assistance in the reduction of school dropouts in Zimbabwe. The specific objectives are to analyse the role played by social assistance on the provision of secondary education and reduction of school dropouts and examining the impact of assistance on the education of the girl child. The last objective in the study was to identify a more comprehensive social assistance intervention for the support of secondary education. A more comprehensive social assistance intervention is intervention that provides support to secondary learners that includes among them uniforms, transport food and school fees. The study adopted the qualitative research methodology. The qualitative research methodology was used because it seeks to go deeper in what people experience on day to day activities. In-depth information helps to understand the successes and failures faced by NGOs and government in reducing the number of school dropouts. The study looked at how effective government and NGO assistance has been in reducing the number of school dropouts. Today there are a majority of NGOs, private organisations and government programmes that are working in secondary education assistance in Masvingo District. What matters most is that despite the growing rate of assistance by NGOs, individual help and government assistance the number of school dropouts is still increasing. The study’s theoretical framework is based on the Human rights based approach and the Transformative paradigm. The analysis relates to social assistance programmes focusing on the Basic Education Assistance Module (BEAM) and NGOs and their contribution in reducing the number of school dropouts. From the research findings, the research established the way forward that can be used to reduce the rate of school dropouts in Masvingo District and Zimbabwe at large. Lack of school fees, school uniforms, food and transport are the major causes of school dropouts in Masvingo District. The findings of the study revealed that Zimbabwe’s social assistance programmes are not adequate in reducing the number of school dropouts. The way forward that was proposed in the study in that the assistance to children at secondary education should be holistic approach. NGOs and government should work together to educate parents and children on the importance of secondary education. , Thesis (MSoc Dev.) -- Faculty of Management and Commerce, 2015
- Full Text:
- Date Issued: 2015-01
- Authors: Mago, David
- Date: 2015-01
- Subjects: Zimbabwe -- Economic conditions , Elementary school dropouts , Zimbabwe -- Social conditions
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24554 , vital:63170
- Description: The study sought to examine the role of social protection in reducing school dropouts in secondary education in Masvingo District of Zimbabwe. The study was motivated by the idea that despite the social assistance interventions that are in place, the school dropout phenomenon is still continuing among secondary school learners in the Masvingo District. This was achieved by discussing various programmes delivered by Non-Governmental Organisations (NGOs) and the government in reducing the number of school dropouts. The thesis also outlined various economic, social and political depressions that affected secondary education since Zimbabwe’s gaining of independence. From 1962 until 1980 the colonial government catered for the European child, this meant that secondary education was difficult to be accessed by blacks. Education maintained a bottleneck structure that favoured whites more than black people. After gaining independence, the Zimbabwe African Union Patriotic Front (ZANU PF) party introduced laws that allowed the black majority an opportunity to proceed with their education. Over the years the number of school dropouts is still increasing. This was curtailed by the introduction of the Structural Adjustment Programmes (SAPs) in 1991 to 1995. The introduction of the SAPs led to the introduction of user fees in education and health. This raised poverty levels which were curtailed by the macroeconomic situation in Zimbabwe. This was beyond the reach of many and led to the increase of school dropouts in Zimbabwe. The major objective of the study was to assess the effectiveness of social assistance in the reduction of school dropouts in Zimbabwe. The specific objectives are to analyse the role played by social assistance on the provision of secondary education and reduction of school dropouts and examining the impact of assistance on the education of the girl child. The last objective in the study was to identify a more comprehensive social assistance intervention for the support of secondary education. A more comprehensive social assistance intervention is intervention that provides support to secondary learners that includes among them uniforms, transport food and school fees. The study adopted the qualitative research methodology. The qualitative research methodology was used because it seeks to go deeper in what people experience on day to day activities. In-depth information helps to understand the successes and failures faced by NGOs and government in reducing the number of school dropouts. The study looked at how effective government and NGO assistance has been in reducing the number of school dropouts. Today there are a majority of NGOs, private organisations and government programmes that are working in secondary education assistance in Masvingo District. What matters most is that despite the growing rate of assistance by NGOs, individual help and government assistance the number of school dropouts is still increasing. The study’s theoretical framework is based on the Human rights based approach and the Transformative paradigm. The analysis relates to social assistance programmes focusing on the Basic Education Assistance Module (BEAM) and NGOs and their contribution in reducing the number of school dropouts. From the research findings, the research established the way forward that can be used to reduce the rate of school dropouts in Masvingo District and Zimbabwe at large. Lack of school fees, school uniforms, food and transport are the major causes of school dropouts in Masvingo District. The findings of the study revealed that Zimbabwe’s social assistance programmes are not adequate in reducing the number of school dropouts. The way forward that was proposed in the study in that the assistance to children at secondary education should be holistic approach. NGOs and government should work together to educate parents and children on the importance of secondary education. , Thesis (MSoc Dev.) -- Faculty of Management and Commerce, 2015
- Full Text:
- Date Issued: 2015-01
Teachers' experiences of English as the language of teaching and learning: a case study of two primary schools in East London education district
- Authors: Mkohlwa, Tantaswa
- Date: 2015-01
- Subjects: Language and languages , English language -- Study and teaching , Primary school teachers
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26515 , vital:65519
- Description: This study investigates teachers‘ experiences on English as the language of learning and teaching of isiXhosa learners. It critically examines the teachers‘ practices and experiences towards English as the sole language of learning and teaching LOLT at two different primary schools in Ncerha in the East London District in the Eastern Cape. The study is guided by the fact that most learners use their mother tongue isiXhosa in classroom as well as outside classroom contexts. Furthermore, some teachers use the translation method as they code-switch to their home language when teaching content subjects as well as English but learners are expected to answer the test and examination questions in English Maphalala 1988.Theoretically, this study is underpinned by the constructivist view of language learning Gaserfeld 2003 and English as an international language Sivasubramaniam, 2011. On the basis of the ecological and the constructivist approaches to language learning, Sivasubramaniam 2011 p53 views language as a creative instrument of meaning which has the power to create meaning anew and afresh‘ each time that someone uses it. The study makes use of the qualitative research method with a case study design. The data collected was analysed within the framework of discourse analysis.The findings of this study suggest some instrumental motivations for the use of English as LOLT. Some of these motivations are studying abroad, business with foreign investors Abongdia, 2009 and integrative motivations as the learner might be able to communicate with people from different countries Lambert and Gardner, 1972 Baker 2006 and Abongdia 2009. , Thesis (MEd) -- Faculty of Education, 2015
- Full Text:
- Date Issued: 2015-01
- Authors: Mkohlwa, Tantaswa
- Date: 2015-01
- Subjects: Language and languages , English language -- Study and teaching , Primary school teachers
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26515 , vital:65519
- Description: This study investigates teachers‘ experiences on English as the language of learning and teaching of isiXhosa learners. It critically examines the teachers‘ practices and experiences towards English as the sole language of learning and teaching LOLT at two different primary schools in Ncerha in the East London District in the Eastern Cape. The study is guided by the fact that most learners use their mother tongue isiXhosa in classroom as well as outside classroom contexts. Furthermore, some teachers use the translation method as they code-switch to their home language when teaching content subjects as well as English but learners are expected to answer the test and examination questions in English Maphalala 1988.Theoretically, this study is underpinned by the constructivist view of language learning Gaserfeld 2003 and English as an international language Sivasubramaniam, 2011. On the basis of the ecological and the constructivist approaches to language learning, Sivasubramaniam 2011 p53 views language as a creative instrument of meaning which has the power to create meaning anew and afresh‘ each time that someone uses it. The study makes use of the qualitative research method with a case study design. The data collected was analysed within the framework of discourse analysis.The findings of this study suggest some instrumental motivations for the use of English as LOLT. Some of these motivations are studying abroad, business with foreign investors Abongdia, 2009 and integrative motivations as the learner might be able to communicate with people from different countries Lambert and Gardner, 1972 Baker 2006 and Abongdia 2009. , Thesis (MEd) -- Faculty of Education, 2015
- Full Text:
- Date Issued: 2015-01
The four flows model and organising: a case study of the grounding programme at the University of Fort Hare
- Dube, Nomzamo https://orcid.org/0000-0001-9873-6566
- Authors: Dube, Nomzamo https://orcid.org/0000-0001-9873-6566
- Date: 2015-01
- Subjects: Communication in organizations , Organizational behavior
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24739 , vital:63538
- Description: The research focuses on McPhee and Zaug (2000)’s four flows model prevalent in the Communicative Constitution of Organisation (CCO) school of thought to explicate its applicability in the organisation of the Grounding Programme, a compulsory trans-disciplinary first year programme at Fort Hare University. This thesis diverts emphasis from studying organisation as a noun to Karl Weick (1979)’s view of seeing organisation as a verb, shifting emphasis to the term organising, thus looking at organisation as an on-going process not as an entity. The theoretical basis of the research is Giddens’ structuration theory which attempts to offer a conceptual stability to the friction of employees’ compelling needs for freedom and the organisational rules and policies. The structuration theory is foundational to the CCO perspective which gave birth to the four flows model, therefore perfectly ideal for the purpose of the study. Research methods used in this study are open ended interviews, participant observation and document examination. These complement each other and impeccable for this study. Upon intersecting the four flows model and the Grounding Programme, it came to light that the model was formed out of a series of models and theories, the weaknesses of each model or theory perpetuates to the next hence causing series of problems. Unsolved issues of the structuration theory perpetuates to the CCO which in the long-run extend to the four flows model. Findings also show that the inadequacies of one communicative flow of the four flows model affect the other flows hence it is sometimes difficult to track how the actual problem began. Again, not all flows are relevant for organisational purposes. In spite of McPhee and Zaug’s attempt to narrow the model into four distinct flows, the model still remains incomprehensive and has loopholes when linked to a particular organisation because organisations are different. However, McPhee and Zaug’s model ought to be credited for its successes too, which are outlined in the thesis. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2015
- Full Text:
- Date Issued: 2015-01
- Authors: Dube, Nomzamo https://orcid.org/0000-0001-9873-6566
- Date: 2015-01
- Subjects: Communication in organizations , Organizational behavior
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24739 , vital:63538
- Description: The research focuses on McPhee and Zaug (2000)’s four flows model prevalent in the Communicative Constitution of Organisation (CCO) school of thought to explicate its applicability in the organisation of the Grounding Programme, a compulsory trans-disciplinary first year programme at Fort Hare University. This thesis diverts emphasis from studying organisation as a noun to Karl Weick (1979)’s view of seeing organisation as a verb, shifting emphasis to the term organising, thus looking at organisation as an on-going process not as an entity. The theoretical basis of the research is Giddens’ structuration theory which attempts to offer a conceptual stability to the friction of employees’ compelling needs for freedom and the organisational rules and policies. The structuration theory is foundational to the CCO perspective which gave birth to the four flows model, therefore perfectly ideal for the purpose of the study. Research methods used in this study are open ended interviews, participant observation and document examination. These complement each other and impeccable for this study. Upon intersecting the four flows model and the Grounding Programme, it came to light that the model was formed out of a series of models and theories, the weaknesses of each model or theory perpetuates to the next hence causing series of problems. Unsolved issues of the structuration theory perpetuates to the CCO which in the long-run extend to the four flows model. Findings also show that the inadequacies of one communicative flow of the four flows model affect the other flows hence it is sometimes difficult to track how the actual problem began. Again, not all flows are relevant for organisational purposes. In spite of McPhee and Zaug’s attempt to narrow the model into four distinct flows, the model still remains incomprehensive and has loopholes when linked to a particular organisation because organisations are different. However, McPhee and Zaug’s model ought to be credited for its successes too, which are outlined in the thesis. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2015
- Full Text:
- Date Issued: 2015-01
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