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Formulating an operational efficient strategy for the national health laboratory services in the Eastern Cape

  • Authors: Sizila, Wandile
  • Date: 2023-12
  • Subjects: Strategic planning , Organizational effectiveness , Success in business
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/65993 , vital:74294
  • Description: This treatise presents the formulation of an operational efficient strategy for the National Health Laboratory Services (NHLS) in the Eastern Cape. Operational inefficiency in the NHLS has the potential to delay laboratory results delivery for necessary health intervention, which may have a negative impact on individuals’ health or lead to death. The aim of the study is to highlight inadequacies that may cause poor service delivery and formulate an operational plan for the NHLS in the Eastern Cape. Strategic efficiency is derived from the resource-based and agent theories. Even though there is a difference between service and manufacturing industries, the operational strategic framework can be used in both. A strategic framework is implemented by assessing market requirements and using the top-down or bottom-up approach. To monitor and regulate these strategies, one can utilise, among others, scorecards, corporate social responsibility and risk management. This is a qualitative research study using semi-structured interviews to gather information from 11 participants. The study targeted managers in the NHLS Eastern Cape region, with a non-probability method, as the large number of managers in the entire region made it impossible to do a random study. Furthermore, the data were analysed by the thematic analysis method. The literature review identified six factors that influence public sector efficiency, namely, compliance issues, ethics, financial expense management, resource optimisation, accountability and service delivery. The primary study revealed several inadequacies in the NHLS Eastern Cape, namely, inefficient human resources practices, underutilising technology, ambiguous policies, delayed turnaround time, lack of financial training for management and lack of support from cross-functional departments. In addition, the results of the study warrant the following recommendations: Proper orientation of staff, with modules pertaining not only to their duties and reporting structure but also to the policies of the organisations and conduct; SWOT analyses and surveys could also be used to assess internal staff and external factors that may hinder efficiency; the installation of solar panels for laboratories, starting with the vulnerable labs in remote areas, wireless internet technology, mobile applications and software. The region also needs to practice good corporate governance, update its policies regularly and budget for all operations, including quasi fiscal activities. Lastly, support departments need to comply with an ISO certification. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2023 , Abstract.
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  • Date Issued: 2022-04
  • Date Issued: 2023-12

A 5G Communication system based on flexible spectrum technology for the SKA

  • Authors: Karembera, Reinhard Siwombe
  • Date: 2022-04
  • Subjects: Mobile communication systems--Technological innovations , Wireless communication systems -- Standards --South Africa
  • Language: English
  • Type: Doctoral theses
  • Identifier: http://hdl.handle.net/10948/56177 , vital:56013
  • Description: Faculty of Science Radio astronomy research is rapidly expanding across the African continent. At the same time, the fifth generation (5G) of mobile communication systems are also being researched and developed. Throughout history, mobile communication networks are known to affect the activities of radio astronomy. If not carefully managed, radio frequencies from mobile communication devices can severely affect radio astronomy observations. To that end, many techniques have been proposed to protect the radio astronomer from RFIs coming from radio communication networks. Some of the proposed techniques such as RFI quite zones and spectrum assignment by regulatory authorities will not be convenient during the implementation of 5G mobile networks. This is because 5G radio communication systems are expected to support spectrum-hungry application such as video-on-demand, augmented realities, high-definition television and so on. To realize this, the 5G networks will be forced to have access to protected radio spectrum, including those at which radio astronomy activities are being researched. To facilitate this, the 5G radio communication networks should have the intelligence to coexist within such protected spectrums without the consequences of radio frequency interferences (RFI) to the primary user. In this thesis, we present novel 5G networks with the intelligence that allow them to coexist within radio astronomy areas without introducing RFIs to the primary user. We proposed a photonic solution, keeping in mind the characteristic requirements for future 5G radio communication networks. The thesis begins by reviewing the current trend of radio astronomy research in Africa. It was found that radio astronomy research in Africa is growing rapidly. Many African countries such as South Africa and Ghana are at advanced stages when it comes to radio astronomy research. Therefore, the finding and proposal of this thesis will be valuable to such countries. In order to develop a radio access network (RAN) that can coexist within radio astronomy areas, the thesis reviewed past and present state-of-the-art RANs. Each access network was analyses for its feasibility to be implemented within radio astronomy areas to realize mobile communication without the consequences of RFIs to the astronomer. It was motivated that the current centralized radio access network (C-RAN) the best solution to be developed for radio communication within radio astronomy areas. This is because the C-RAN architecture is centralized by pooling network resources to a common point. From such pool, network resources can be controlled and shared among 5G network user, including radio astronomers and the surrounding communities. The next chapters reviewed photonic RF transmitters and their associated lasers currently being proposed to be used within C-RANs. , Thesis (PhD) -- Faculty of Science, School of Computer Science, Mathematics, Physics and Statistics, 2022
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  • Date Issued: 2022-04

A case study assessment of the ecological and social status of the South African boat-based whale watching industry

  • Authors: Tolsma, Minke
  • Date: 2022-04
  • Subjects: Whale watching --South Africa , Dolphin watching
  • Language: English
  • Type: Doctoral theses , text
  • Identifier: http://hdl.handle.net/10948/55887 , vital:54397
  • Description: Boat-based whale-watching (BBWW) is a rapidly growing marine tourism industry globally and in South Africa (SA). BBWW in SA was established in 1998, and since then the number of permits available has doubled from 20 to 40. However, the establishment and past growth of the industry was undertaken without ecological research or impact assessments. Global research has shown that BBWW has the potential to cause short-term changes in cetacean behaviour and movement, which in turn can have long-term population-level consequences. National policies to grow ocean economies in SA may encourage excessive growth in the BBWW industry, impacting the ecological sustainability. In the absence of long-term impact data, the BBWW industry should be managed to minimise short-term changes. This study aimed to determine the social and ecological status of the SA BBWW industry, using Plettenberg Bay as a case study, to inform its long term sustainability. To achieve this aim: 1) the short-term behavioural and movement responses of six cetacean species to encounters with commercial BBWW vessels were measured; 2) the efficacy of three permit regulations (approach speed, approach angle, and encounter duration) to prevent short-term behavioural changes in three cetacean species was measured; 3) rates of compliance of BBWWoperators with current regulations were recorded; 4) BBWW tourists’ expectations of and satisfaction with the industry were investigated; as well as 5) operators’ views on the current permit regulations of the industry All research was conducted between September 2018 and November 2020 in Plettenberg Bay (SA) where two BBWW companies operating two vessels each are active. Three dolphin (bottlenose, common and humpback dolphins) and three whale (Bryde’s, humpback and southern right whales) species are targeted by the industry, and were encountered during this study. , Thesis (PhD) -- Faculty of Science, School of Environmental Sciences, 2022
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  • Date Issued: 2022-04

A case study on the incidence and extent of medullated and coloured fibres in the commercially produced South African wool clip 2010 – 2017

  • Authors: Zietsman, Jolandrie
  • Date: 2022-04
  • Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/55445 , vital:52002
  • Description: No formal study on the incidence and extent of medullated and coloured fibres has been performed in South Africa. The purpose of this research project was to investigate the validity of the claims that there has been an increase in the production of wool contaminated with medullated and coloured fibres. Therefore, the main aim of this study was to determine whether the incidence and extent of medullated and coloured fibres in the South African wool clip have changed over time. Secondly, the study aimed to determine whether the incidence and extent of medullated and coloured fibres have a distinct geographic distribution. This study explored eight years of wool production records (2010 to 2017) obtained from BKB, the largest wool broker in South Africa. For the purpose of this research, the wool-producing areas of South Africa were divided into 6 regions, according to average annual rainfall, vegetation type and major farming practices applied in the area. Statistical analysis of the data included descriptive statistics, analysis of variance and post-hoc tests, as well as regression analyses. This study succeeded in quantifying the extent and prevalence of contamination with medullated and coloured fibres in the South African wool clip. The overarching conclusions were: • Floating kemp is the most important contaminant of wool in South Africa, with the incidence of harsh kemp and coloured fibres being very low. • Generally, the most important areas that need attention in combatting contamination in the South African wool clip, are the Mixed Farming Summer Rainfall Region, the Semi-Arid Grassveld and the High Rainfall Grassland. , Thesis (MSc) -- Faculty of Science, School of Environmental Sciences, 2022
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  • Date Issued: 2022-04

A critical analysis of a taxpayer’s rights relating to a request by sars for relevant material in respect of an audit

  • Authors: Luff, Stephen Gary
  • Date: 2022-04
  • Subjects: Taxpayers , Value-Added Tax , Tax administration and procedure -- South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/57711 , vital:58223
  • Description: This treatise aimed to critically analyse a taxpayer’s rights relating to a request by SARS for relevant material, in respect of an audit (including information requested for the audit of prescribed tax periods). The study also considers whether such a request for relevant material infringes or threatens a taxpayer’s constitutional rights to privacy, information and just administrative action that is lawful, reasonable and procedurally fair. The research considered the information-gathering powers awarded to SARS in terms sections 3(2), 40 and 46 of the TAA versus a taxpayer’s rights to privacy, information and just administrative action in terms of the Constitution. The reasonable and justifiable limitation of taxpayers’ rights, in terms of the general limitation clause contained in section 36(1) of the Constitution, was also considered. The research method consisted of a literature review of various articles, journals, publications, books, statutes and related commentary, judicial decisions and comments of experts. The study revealed the following: • The definition of ‘relevant material’ allows SARS alone to subjectively determine what information is ‘foreseeably relevant’ for the ‘administration of a tax Act’, in respect of an audit. The threshold of what documentation is ‘foreseeably relevant’, is low, and the application of what is foreseeably relevant follows very broad grounds. • SARS’s discretion cannot be easily challenged as the provisions of section 46 of the TAA are peremptory and give rise to mandatory obligations, unless the taxpayer has ‘just cause’ for not providing the relevant material to SARS. • SARS must meet all the jurisdictional requirements of section 3(2) of the TAA to justify that the selection of a taxpayer for an audit or the request for relevant material is necessary for the purposes of the ‘administration of a tax Act’ and is not related to a ‘fishing expedition’ or some other ‘ulterior purpose’. • A taxpayer should evaluate the scope of the information requested to determine if it is ‘frivolous, over-zealous or patently irrelevant’ and falls outside the provisions of section 3(2). It is submitted that a taxpayer could resist such requests to information, to which SARS is not lawfully entitled, to ensure that its constitutional rights are not violated. • A taxpayer is not entitled to the information that SARS used to select it for an audit or SARS’s internal guidelines or policy manuals that are used by its assessors. The risk x indicators and red flags used by SARS to select a taxpayer for an audit constitute ‘SARS confidential information’ and a taxpayer does not have any legal right to specific reasons as to why his tax return has been selected for an audit. • SARS’s decision to request relevant material (or to conduct an audit) is a preliminary or initial step of a process and does not constitute ‘administrative action’ in terms of the PAJA, as it does not adversely affect a taxpayer’s rights nor have a direct external legal effect. A taxpayer therefore cannot rely on the PAJA to refuse such a request. • Even non-administrative action is subject to the broad constitutional ‘principle of legality’, which is an aspect of the rule of law implicit in the Constitution and provides a safety net when the PAJA does not apply. SARS must act within the scope of section 46 and the information requested must constitute ‘relevant material’ and must be ‘foreseeably relevant’ for the purposes of ‘administration of a tax Act’. SARS may not exercise its discretionary investigative powers in an arbitrary or irrational manner and its requests for information must be based on sound, rational decision-making. , Thesis (MA) -- Faculty of Business and Economic science, 2022
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  • Date Issued: 2022-04

A design method for end-user engagement and interaction with social media technologies

  • Authors: Oyedele, Yemisi
  • Date: 2022-04
  • Subjects: Social media , End-user computing
  • Language: English
  • Type: Doctor's theses , text
  • Identifier: http://hdl.handle.net/10948/58451 , vital:59284
  • Description: Social media technologies are ubiquitous and have become essential information and communication technology applications for society. These technologies provide end-users with the experience of interacting with different social media platforms and socialising with other end-users on these platforms. They also contribute towards the personal development of end-users and the development of the social media community, which has become an important part of their everyday lives. As social media technology evolves, measuring end-user engagement becomes challenging. In the existing literature, the measured engagement, such as the end-user’s activities, typically represents an aspect of the experience that the end-users have with the technology. This view is a single dimension of the end-user’s engagement and, at the same time, a limited representation of the actual interaction the end-users have with the technology. In addition to the behavioural aspect, other dimensions that occur during the interaction are the emotional and cognitive aspects. Together, these three aspects of end-user engagement occur simultaneously during the interaction period. Therefore, there is a need to define and design a broader view of the end-user’s engagement with social media technology. The main research objective of this thesis is to develop an artefact that informs the design of social media technology based on the knowledge or understanding of the end-user’s perspectives of the emotional, cognitive, and behavioural aspects when engaging with social media technology. Also, this study has three sub-research objectives. The first sub-research objective is to define end-user’s engagement and interaction using a concept called User experience engagement and interaction. This concept is proposed to holistically represent the three-dimensional engagement that end-users have with social media technology. The second sub-research objective is to identify an approach to derive some design guidelines and heuristics for social media technology engagement and interaction. The third sub-research objective is to determine how to constitute the end-users experience and design elements into a method. Moreover, this study follows a design science research paradigm. This approach, which combines a literature review, a case study, and an illustrative scenario, was used in the research process to achieve the three sub-research objectives. Specifically, the literature viii review and the case study focus on defining the end-users’ emotional, cognitive and behavioural engagement with social media technology. Findings were used to interpret end user engagement and develop the design method that would aid designers and developers to enhance end user engagement and interaction with social media technologies. , Thesis (PhD) -- Faculty of Engineering, the Built Environment, and Technology, 2022
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  • Date Issued: 2022-04

A Model for Recommending Related Research Papers: A Natural Language Processing Approach

  • Authors: Van Heerden, Juandre Anton
  • Date: 2022-04
  • Subjects: Electronic information resources , Research
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/58495 , vital:59651
  • Description: The volume of information generated lately has led to information overload, which has impacted researchers’ decision-making capabilities. Researchers have access to a variety of digital libraries to retrieve information. Digital libraries often offer access to a number of journal articles and books. Although digital libraries have search mechanisms it still takes much time to find related research papers. The main aim of this study was to develop a model that uses machine learning techniques to recommend related research papers. The conceptual model was informed by literature on recommender systems in other domains. Furthermore, a literature survey on machine learning techniques helped to identify candidate techniques that could be used. The model comprises four phases. These phases are completed twice, the first time for learning from the data and the second time when a recommendation is sought. The four phases are: (1) identify and remove stopwords, (2) stemming the data, (3) identify the topics for the model, and (4) measuring similarity between documents. The model is implemented and demonstrated using a prototype to recommend research papers using a natural language processing approach. The prototype underwent three iterations. The first iteration focused on understanding the problem domain by exploring how recommender systems and related techniques work. The second iteration focused on pre-processing techniques, topic modeling and similarity measures of two probability distributions. The third iteration focused on refining the prototype, and documenting the lessons learned throughout the process. Practical lessons were learned while finalising the model and constructing the prototype. These practical lessons should help to identify opportunities for future research. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
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  • Date Issued: 2022-04

A model for recommending related research papers: A natural language processing approach

  • Authors: Van Heerden, Juandre Anton
  • Date: 2022-04
  • Subjects: Machine learning , Artificial intelligence
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/55668 , vital:53405
  • Description: The volume of information generated lately has led to information overload, which has impacted researchers’ decision-making capabilities. Researchers have access to a variety of digital libraries to retrieve information. Digital libraries often offer access to a number of journal articles and books. Although digital libraries have search mechanisms it still takes much time to find related research papers. The main aim of this study was to develop a model that uses machine learning techniques to recommend related research papers. The conceptual model was informed by literature on recommender systems in other domains. Furthermore, a literature survey on machine learning techniques helped to identify candidate techniques that could be used. The model comprises four phases. These phases are completed twice, the first time for learning from the data and the second time when a recommendation is sought. The four phases are: (1) identify and remove stopwords, (2) stemming the data, (3) identify the topics for the model, and (4) measuring similarity between documents. The model is implemented and demonstrated using a prototype to recommend research papers using a natural language processing approach. The prototype underwent three iterations. The first iteration focused on understanding the problem domain by exploring how recommender systems and related techniques work. The second iteration focused on pre-processing techniques, topic modeling and similarity measures of two probability distributions. The third iteration focused on refining the prototype, and documenting the lessons learned throughout the process. Practical lessons were learned while finalising the model and constructing the prototype. These practical lessons should help to identify opportunities for future research. , Thesis (MIT) -- Faculty of Engineering the Built Environment and Technology, Information Technology, 2022
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  • Date Issued: 2022-04

A reasonably practicable health and safety programme for micro contractors in the South African construction industry

  • Authors: Munnoo, Sanjay
  • Date: 2022-04
  • Subjects: Industrial safety -- South Africa , Construction industry -- Safety measures , South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/58418 , vital:59198
  • Description: Micro contractors (MCs) in construction are pivotal to the growth of the South African economy. The South African construction industry has world-class H&S legislation and regulation; however, frequent accidents occur at an alarmingly high level. Accident statistics presented in this thesis paint a worrying picture of a vicious cycle of recurrent accidents and injuries in the South African construction industry. Whilst governments planned National Development Programme will provide opportunities for MCs, in hindsight there’s dire need to have solid foundation of H&S development prior to MCs expanding operations into small and medium sized enterprises. The grouping of very small contractors into MCs under the definition of Schedule 1 of the National Small Business Act (NSBA) may result in fewer Health & Safety (H&S) initiatives aimed at the MCs, given the turnover limit has a maximum of R10 million per annum. The topic incorporated ’reasonably practicable’, to identify what MCs currently know, and ought to know, about the hazards or risks on construction sites, and then develop a pragmatic framework to eliminate or minimise risk. MCs generally did not understand H&S regulations hence carried out tasks for the sake of compliance. Punitive measures and enforcement of H&S regulations have done little to reduce the number of accidents. The study provided context for management and employees at MCs to approach H&S in a logical approach without circumventing H&S regulations. The challenges affecting MCs determined that there’s need for specialised H&S legislation and regulation to be developed for MCs that factors socio-economic challenges of literacy, skills, affordability, and poverty. Consequently, structured methods of support by stakeholders in the form of support and mentorship would result in a significant improvement of MCs’ H&S performance. Standards such as the ISO 45001:2018 state that it can be implemented for all size of construction firms. Whilst this standard may be suitable for MCs in developed countries there exists a vacuum in terms of its applicability to MCs in South Africa. The main objective was to develop a framework for MCs that will help to reduce accidents while simultaneously improving sustainability and service delivery. ii The research adopted an interpretivism philosophical position, which is reliant on people's views and conduct. The research applied deductive reasoning by survey technique and to construct a theory of H&S issues and corrective measures through research questions. The study adopted a mixed method research approach using a survey sent to the members of the South African Institute of Occupational Safety and Health (Saiosh), persons registered with the South African South African Council for the Project and Construction Management Professions (SACPCMP), and members of the Association of Construction Health and Safety Management (ACHSAM), and using the thematic analysis of data from 16 interviews representatives of member organisations, H&S consultants, and PCs. Accident statistics obtained from the Federated Employers Mutual Assurance (FEM) were also analysed. The study findings indicate that a reasonably practicable H&S programme must be developed for MCs due to the ‘onerous’ requirements arising from the Occupational Health and Safety Act (OHS Act) and Construction Regulations (CR). The study determined that it would be unaffordable for MCs to implement and maintain the ISO 45001:2018 standard. H&S practices at MCs under guidance of a H&S practitioner can be deemed to be undertaken frequently, as opposed to infrequently, however, new entrant MCs struggled to comply with H&S legislation and regulations and that has resulted in a H&S culture being generally non-existent or difficult to establish. The significance of this study lies in the recommendations that are proposed. Effective H&S in MCs require greater support from the Department of Employment and Labour (DEL), member organisations and the PCs in construction. The study proposes that a national H&S logbook be set up to record H&S compliance and accidents at MCs. Furthermore, a phased approach should be instituted for improving H&S. These phases should include phase one, for new entrant MCs from zero to three years, phase two for MCs during the development and growth phase from three to five years, and MCs deemed competent with H&S should be encouraged or required to train and mentor new entrant MCs. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
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  • Date Issued: 2022-04

A reverse logistics competitiveness framework for fast-moving consumer goods retailers in Pretoria

  • Authors: Makaleng, Mpho Sharon Makgedi
  • Date: 2022-04
  • Subjects: Consumer goods , Logistics
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/57798 , vital:58265
  • Description: The fast-moving consumer goods (FMCG) sector contributes significantly to the gross domestic product (GDP) growth of the country. It is however regarded as one of the unpredictable sectors due to rapid technological advancements, new regulations, and intense competition. This has therefore led to the growth in importance of reverse logistics (RL) since the FMCG sector cannot avoid RL. This is because FMCG can be damaged in transit, recalled, returned due to unsatisfied customers, defects, or scrap material, amongst others. It is therefore important for the sector to implement RL practices and strategies that can lead to the firm’s competitiveness. This will further assist in recapturing the value of the products. Recently, RL has gained a lot of attention in both research and in practice. Nevertheless, not so much research has been done in the FMCG sector in SA. Through the implementation of RL practices, strategies and an effective RL management system, this sector will achieve many goals as well as lead to the firm’s competitiveness. The current study mainly sought to develop an RL competitiveness framework to help guide FMCG retailers. The study also investigated the RL practices, best practices, critical success factors (CSFs), strategies and their influence on the firm’s competitiveness. A positivist research philosophy, which combined descriptive and explanatory research was employed. Data was collected through two close-ended questionnaires, via SurveyMonkey, from 418 FMCG retailers and consumers. The descriptive results from the Statistical package for the Social Sciences (SPSS) version 27 showed that FMCG retailers to a great extent implement the recalling of products. The results also revealed that FMCG retailers have centralised returns centres, and they share information and collaborate with suppliers for effective remanufacturing of products that have reached their end of shelf life, as highly implemented RL best practice, amongst others. Little understanding of the importance of RL, high costs associated with adopting RL practices, lack of top management support on RL initiatives, high cost of RL technology and customers’ unwillingness to pay extra for any RL practices and initiatives were identified as the key RL challenges faced by FMCG retailers. The descriptive results further cited financial resources, employment of skilled personnel to handle RL, having knowledge on RL and technology as the extremely critical factors in the successful v implementation of RL among FMCG retailers. The following RL strategies were identified as the highly implemented among FMCG retailers: integration of forward logistics (FL) and RL, the implementation of new technology, the adherence to environmental policies and regulations, knowledge management, eco-compatibility, and strategic alliances The structural equation modelling (SEM) analysis conducted using AMOS version 27, revealed that RL practices have a positive and significant influence on RL strategies. The results also revealed that RL strategies have a positive and significant influence on the firm’s competitiveness. The mediation results revealed that RL strategies fully mediate the relationship between the firm’s competitiveness and RL practices. Based on the empirical results and reviewed literature, a conceptual model and an RL competitiveness framework were developed and suggested. Moreover, the study recommended that the managers increase customer awareness of RL practices implemented by FMCG retail firms, train and educate their personnel on RL, enhance RL strategies to improve RL practices implementation success, and enforce RL formal policies. This study significantly contributes towards the development of future studies in RL and firm competitiveness through new insight and contribution to the body of knowledge. , Thesis (PhD) -- Faculty of Business and Economic science, 2022
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  • Date Issued: 2022-04

A Smaller Circle

  • Authors: Bhikha, Nasira
  • Date: 2022-04
  • Subjects: Creative writing (Higher education) South Africa , South African fiction (English) 21st century , Short stories, South African (English) 21st century , Diaries -- Authorship , Autobiography , Short stories, English History and criticism , American fiction History and criticism , Mexican fiction History and criticism
  • Language: English
  • Type: Master's thesis , text
  • Identifier: http://hdl.handle.net/10962/232427 , vital:49991
  • Description: My thesis is a collection of prose forms weaving my identity as a South African woman of colour, my observations of life through personal, cultural and sociological lenses, where traditions are constantly challenged and evolving. The collection focuses on the untold and unresolved, using fiction as a tool of pushback and psychological reflection. I am motivated by writers who use what I would term reflective expressionism to evoke empathy by tapping into innate, universal emotions. In particular Tiff Holland’s vivid telling of family in the novella Betty Superman where she navigates complex relationships, and bell hooks’ memoirs Bone Black: Memories of Girlhood written as poetic vignettes in fluctuating points of view to draw attention to the intricacies of social structures. Joanna Walsh’s Vertigo has strongly influenced my approach to writing through her compelling imagery and use of motif in fragmented prose that delves into the psyche of her characters. I am also inspired by Lidia Yuknavitch’s visceral use of language, identifying with her invitation: “You deserve to sit at the table. The radiance falls on all of us.” , Thesis (MACW) -- Faculty of Humanities, School of Languages, 2022
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  • Date Issued: 2022-04

A structural model for sustainable growth of the south African business process outsourcing sector

  • Authors: Chinhamo, Edmore
  • Date: 2022-04
  • Subjects: Outsourcing sector , Contracting out -- South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/58306 , vital:58970
  • Description: he total size of the South African Business Process Outsourcing sector is not growing as quickly as other global BPO locations like the Philippines and India. The sector has been identified by the South African government as a key sector for economic growth and for reducing unemployment. Reviewed frameworks are not exhaustive in providing a framework that is suitable for countries with an apartheid history like South Africa, so, the main aim of this study has been, therefore, to develop a structural model for sustainable growth of the South African BPO sector. The research was two phased: Firstly, it interrogated existing theories and models on BPO growth to identify variables for BPO growth. The variables were identified as talent pool, infrastructure, accessibility, lower costs, and legislative framework. The relationships between variables were hypothesised. The reviewed literature discussed the global economy and traced the origins of outsourcing as rooted in the advent of Information Technology and computer-enabled production which enabled fragmented processes which could be in any part of the world. The literature showed that competition for markets, coupled with a glut of products on the market, forced creativity which resulted in companies seeking operations in low-cost locations. The first popular locations for BPO operations were India and the Philippines, with emerging locations, like South Africa, positioning themselves to tap into this global development. Secondly, a quantitative study was performed using a web-based questionnaire which was sent to a sample of BPO executives in the BPO value chain in South Africa to test relationships among between variables. The results of the study showed statistically significant relationships between talent pool, infrastructure, lower costs, accessibility and legislative framework with BPO growth, albeit with varying degrees of strength. Contrary to popular belief, lower costs are no longer the most important driver of BPO location choice. Accessibility and legislative framework have also been confirmed by data as variables affecting BPO growth. After the computation of the relationships, the research concluded that the model developed is a good fit for BPO growth. , Thesis (PhD) -- Faculty of Engineering, the Built Environment, and Technology, 2022
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  • Date Issued: 2022-04

A survey of food safety practices and microbial risk related to ready-to-eat chicken food outlets from a university campus in South Africa

  • Authors: Michau, Willem P
  • Date: 2022-04
  • Subjects: Microbial exopolysaccharides -- South Africa , Food -- Safety measures
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/58925 , vital:60248
  • Description: A survey of food safety practices and microbial risk related to ready-to-eat chicken in food outlets from a university campus in South Africa was investigated. The objective of the study was to determine the food safety practices and hygiene knowledge of food handlers in food outlets at a South African university campus. Six food outlets out of the thirteen university food outlets that were similar in type were selected for the study. These six food outlets were selected based on establish criteria but did not comply with HACCP principles. To assess the possible contamination risk related to hygiene practices and processing of ready-to-eat chicken, Total Viable Count, Escherichia coli, Salmonella and Staphylococcus aureus counts were determined using standard methods. A validated questionnaire was used to assess the educational levels of each of the 27 participating food handlers; as well as the determination of the food handlers’ personal and general hygiene. Microbial levels of each food handler hand, aprons, as well as the microbial contamination levels of direct food contact surfaces, and ready-to-eat chicken at each facility were evaluated using standard methods. Several risky non-conforming personal and general hygiene practices were detected during the study. Appropriate corrective actions such as an intensive food hygiene training programme accompanied by a food management system should be implemented in all food facilities. , Thesis (MA) -- Faculty of Health Sciences, 2022
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  • Date Issued: 2022-04

A Sustainable development lens to understanding community participation in rural development: a case of Malamule Village, Mpumalanga Province

  • Authors: Mathabela, Queen
  • Date: 2022-04
  • Subjects: Rural development -- South Africa , Sustainable development -- South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/57874 , vital:58300
  • Description: The study sought to explore the nature and extent to which community participation takes place for sustainable rural development at Malamule village, to better understand how to accelerate participation at both a regional and local level leading to sustainable development. The study further investigated how community members participate and involve themselves in sustainable rural development processes and at the same time, it identified approaches used to encourage community participation and sustainability of rural development. A qualitative research methodology was adopted where semi-structured telephone interviews were conducted with community members and project managers from two NGOs in Malamule village. A thematic analysis was adopted in this study as it drew on a few thoughts introduced from the hypothetical framework supporting this investigation. There were four main findings of the study: 1) that community members of Malamule consider participation as a tool of emancipation and that they are not just development beneficiaries but influencers; 2) that the existence of NGOs brings about significant relief to the community of Malamule, while too much dependency on them could cause long term problems if the community does not learn to be self-sufficient; 3) that only a small amount of resources, or support, is needed to set up something sustainable; and 4) that the community of Malamule is undergoing many challenges, which results in class disputes that eventually translate into lack of unity. The following is recommended: that NGOs prioritise full involvement of the target communities to promote participation; that NGOs must continue to create awareness in Malamule through consistently training and equipping community members; and that there is a need for the community members and NGOs to continue working together so that sustainable development can be achieved. , Thesis (MA) -- Faculty of Business and Economic Sciences, 2022
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  • Date Issued: 2022-04

A Talent Retention Framework for the South African Information Technology Sector

  • Authors: Swart, Jean-pierre
  • Date: 2022-04
  • Subjects: Information Technology -- South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/58212 , vital:58728
  • Description: The South African Information Technology (IT) sector is experiencing a chronic skills shortage, and the skills gap is widening. South African organisations try to retain existing skilled IT professionals in order to compete on a global platform, whilst simultaneously competing against international organisations who poach IT professionals from South Africa in what is referred to as “brain drain”. The South African IT sector is an increasingly important contributor to South Africa’s GDP, with several international corporates investing and creating opportunities in South Arica, including IBM, Dell, Microsoft and Intel. The retention of skilled IT professionals in South Africa is complex and costly due to the high demand for these professionals. An overview of the literature was provided that commenced with a broad analysis of strategic talent management frameworks in order to present a holistic view of talent management. From this broad analysis, the literature review narrowed the focus to the retention of talent. This section focused on the impact of organisational culture and employee engagement, whilst considering the critical roles that managers and leaders play in culture and employee engagement pertinent to the South African IT sector. The research paradigm adopted for this research was interpretivist and the methodology was qualitative research. The empirical data was collected through conducting semi-structured interviews with six IT professionals with extensive experience in the sector, and who directly play a role in the management and retention of skilled IT professionals. Various themes were developed from the interviews, with a focus on the extent of the skills gap and considerations regarding organisational culture, employee engagement and expectations from leaders and managers detailed in the themes. Finally, a talent retention framework for the South African IT sector was developed from the emerging themes. The themes included culture and the work environment, remuneration and benefits, continuous growth and employee engagement. , Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
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  • Date Issued: 2022-04

Acceleration of Climate Change and the Impact on the Built Environment

  • Authors: Van Rooyen, Mauritz Kenneth
  • Date: 2022-04
  • Subjects: Climatic changes , Natural disasters
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/58532 , vital:59751
  • Description: Climate change is widely acknowledged as one of humanity's most pressing problems in the twenty-first century. The emission of greenhouse gases (GHGs) has changed the earth's normal climate cycle by raising the earth's surface temperature. The severity and frequency of various natural catastrophes, such as storms, floods, heat waves, and droughts, have increased as the earth's surface temperature has risen. These events have a devastating effect on populated areas; contaminating clean drinking water, leading to uncontrollable wildfires, damaging properties and infrastructure, environmental pollution, and loss of life. The increase in GHG emissions is largely contributed to by the built environment and the human activities within these areas. This research aimed to investigate the current state of climate change and the impact on the built environment. Furthermore, a quantitative approach was taken with regards to the research and a descriptive survey was conducted among professionals that work within the built environment, namely architects, project managers, construction managers, and electrical and mechanical engineers. The salient findings are: very few participants actively participate in activities to enhance their knowledge of climate change; most participants have a good understanding of what climate change is, although they make no extra effort to implement mitigating strategies on their projects other than what is required by the local council; most participants are unsure with respect to the impact that climate change has on the built environment, and most participants are unaware of global initiatives that South Africa has contributed to, to reduce GHG emissions. Governments and organisations around the world have implemented rules and regulations to regulate and decrease GHGs in the atmosphere, but it is still increasing at an accelerated rate. The increase of GHG emissions is devastating on all sectors of the built environment and will only intensify over time. As advancements are made to reduce GHG emissions progress has also been made to adapt to an ever-changing climate, specifically in the construction industry. Architecture and building processes have evolved to not only reduce the harmful effects on the environment but also to be more efficient and sustainable. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
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  • Date Issued: 2022-04

African feminism(s) as it informs the experiences of African women leaders at universities in South Africa

  • Authors: Tau, Siphokazi
  • Date: 2022-04
  • Subjects: Feminisms--Africa , Leadership in women , Higher education -- South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/59991 , vital:62731
  • Description: The South African higher education geography is one that is met with contesting ideas. The establishment of the university in Africa was a project to mimic the exclusionary nature of the western university. Of centering a particular knowledge and way of being, leaving African women and other marginalised groups outside of the culture of the space and away from the possibility of being knowledge producers. The end of Apartheid, signaled an opportunity for new policies that address racial, gendered and various other lines of oppression and marginalisation. Universities, Technical and Vocational Education and Training (TVET) colleges with different histories were merged to make way for the new South Africa. Access to institutions of higher education opened up across geographies, making way for a multicultural student and staff demographic. This transformation has also led to the transformation of the leadership structures of such spaces, with currently only five institutions being led by female and women, out of twenty-six in the country. The aim of this study is to understand the experiences of African women who are leaders in universities, focusing on how they negotiate a history of being excluded in the space with the present context of being able to influence the future of higher education. Using an African feminist lens, I draw on five individual interviews and secondary data from previous studies to excavate phenomenological experiences. The findings reveal that feminist traits of equality of social justice are integral in how the participants perform their leadership. The findings also show experiences of belonging in the culture of the university cause a great deal of tension of which the leaders are constantly working to change, to establish different cultures of being and existing in the South African university. , Thesis (MA) -- Faculty of Humanities, School of governmental science and social sciences, 2022
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  • Date Issued: 2022-04

An aesthetic exploration of skin as the abject other

  • Authors: Knickelbein, Jonel , Wentzel, Andrieta
  • Date: 2022-04
  • Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/55341 , vital:51913
  • Description: The purpose of this dissertation is to explore the notion of skin, its functions, and dysfunctions as the basis for the conceptual as well as theoretical output of this work. The problem statement aims to establish whether cathartic relief can be achieved through the process of visualizing skin as the abject other. Every human and animal is born with skin. The epidermis is the outermost of three layers that make up the skin. This layer provides a barrier to infection from environmental pathogens and regulates the amount of water released from the body into the atmosphere through trans epidermal water loss (Bouwstra, 2003:34). Although the human skin serves as a protective barrier, the skin itself can be a source of physical as well as emotional pain. I was born with Epidermolysis Bullosa (EB), a rare and genetic skin condition that results in extensive blistering and wounding of the skin caused by mechanical trauma. The process of friction, wounding and healing has been a part of my physical being and daily affairs since I can remember. According to Cervero, ―Pain is our most powerful emotion, an essential learning tool, a major factor in our relationship with the world, and the source of much of our social behavior‖ (2012:34).I believe that my personal experience with EB has affected how I view the functions and importance of skin. In this study I explore the purposes and functions of skin through both a physical and psychological lense I also investigate the role skin plays in forming identity. The works of artists such as Frida Kahlo, Eva Hesse and Alina Szapocznikow are carefully considered in understanding different approaches and mediums used in engaging with the experience of catharsis. Investigations are made into theories on Abjection, the Skin-Ego, Materiality and Catharsis in order to sufficiently inform and shape the outcomes of the creative process. The creative and research processes have resulted in the body of artwork, entitled Skin- deep: transforming dysfunction into function, which is presented as a narrative installation and exhibition of abstract sculptural work. Ultimately, the body of work and research attempts to validate that the notion of skin (as the abject other skin) can be artistically explored to achieve cathartic relief. , Thesis (MA) -- Faculty of Humanities, School of Visual and Performing Arts, 2022
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  • Date Issued: 2022-04

An analysis of performance management and organisational success in local government administration in South Africa: A case study of Buffalo City Metropolitan Municipality (BCMM)

  • Authors: Ndasana, Mvuyisi https://orcid.org/0000-0003-1615-7785
  • Date: 2022-04
  • Subjects: Local government--South Africa , Managing local government
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10353/23765 , vital:60504
  • Description: The study examined performance management and organizational success in local government administration in South Africa with a focus on Buffalo City Metropolitan Municipality (BCMM), Eastern Cape Province. It adopted the mixed method approach, namely, qualitative, and quantitative research methods. In-depth face-to-face interviews were conducted with a sample of 20 participants from Buffalo City Metropolitan Municipality (BCMM) who were selected using the purposive sampling technique. The study also distributed 100 questionnaires to BCMM employees who were selected using random sampling technique. The target population of the study was the employees of BCMM. Based on the analysis of data, the study found that the municipality did not have an electronic system; they were using a manual system in their performance management. Further to this, the respondents also highlighted that there was no approved Performance Management System (PMS) policy framework that had been endorsed by the council of the municipality. From this conclusion, the study recommended that the municipality must have an approved PMS policy framework and it should be implemented at all levels of employment within the organization. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2022
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  • Date Issued: 2022-04

An Antrhrological investigation of the Motherwell township community members regarding academic drop-outs

  • Authors: Veyi, Gcina Merise
  • Date: 2022-04
  • Subjects: College dropouts --Gqeberha-Motherwell , Unemployment--Eastern Cape (South Africa) , Maps
  • Language: English
  • Type: Master's theses , text
  • Identifier: http://hdl.handle.net/10948/55595 , vital:53360
  • Description: This research study investigated the Motherwell Township community members regarding academic drop out. The Motherwell Township is located in the city of Port Elizabeth and it is one of the largest townships in South Africa. The current outlook of South Africa’s education system has many challenges which is greatly impacted by poverty, insufficient resources and inequalities in terms of schooling, race and class. South Africa is one of the many countries with a high number of students who do not complete their university studies. This influences the young people’s future as it reduces the chances of employment. To understand the factors that contribute to academic drop out, this research study explored factors that causes female and male students to drop out. The community members provided the following reasons; lack of financial stability to sustain their academic tuition, poor performance, peer pressure, consumption of harmful substances such as alcohol and drugs, pregnancy, rape and illnesses. These factors suggested three underlying themes that influence students to remain in school namely, improvement of health facilities, better financial policies e.g. university scholarships and reduction of poverty. The objectives of this study are as follows: to investigate the causes of academic drop outs in Motherwell Township, to contribute with the anthropology of education particularly with reference to Motherwell Township in the Eastern Cape Province and to come up with recommendations with the view to address some of the challenges faced by the people who are affected. , Thesis (MA) -- Faculty of Humanities, Sociology and Anthropology, 2022
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  • Date Issued: 2022-04
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