Leadership skills required by construction project managers to deliver projects successfully
- Authors: Welfolo, Thembani
- Date: 2023-04
- Subjects: Leadership , Construction project
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/64071 , vital:73650
- Description: The study aimed to affirm the appropriate leadership skills required of a project manager for a successful construction project. The study investigated the most prominent leadership skills among the City of Cape Town project managers, the most prominent project success factors, and the relationship between the prominent leadership skills and project success factors. Lastly, it determined the strategy to be used to enhance the leadership skills of the City of Cape Town construction project managers. The research was established upon the problem statement from which the sub-questions and hypotheses were derived. The research followed the explanatory sequential mixed method whereby primary data was first collected through a quantitative method and followed by a qualitative method. A pragmatism paradigm philosophy was used for its flexibility to combine both quantitative and qualitative research. The deductive and inductive approaches were used because they suited both qualitative and quantitative data. The research survey determined that communication is the most prominent leadership skill among the City of Cape Town project managers. Concerning the project success factor, quality was identified to be the most prominent project success factor among the City of Cape Town construction projects. The Pearson correlation analysis was subsequently undertaken to determine whether there is a relationship between leadership skills and project success factors. The results illustrated a strong and positive relationship between leadership skills and project success, indicating leadership skills lead to project success. The qualitative research portion of the study investigated what strategy can be implemented to enhance the leadership skills of City of Cape Town project managers. The findings confirmed that training and support-structure strategies are appropriate to improve a construction project manager’s leadership skills and that training does not guarantee good leadership performance; however, applying the training, monitoring, and mentoring leads to good leadership performance. The study also revealed that a support structure involves utilising consultants who are leadership experts. Recruiting professional officers for all departments within the City who would work in conjunction with project managers and senior managers is another form of a support structure to be used. Lastly, setting up one-on-one support sessions with project managers can also be useful. Every construction project manager needs to have leadership skills, and it is therefore recommended that the City choose a suitable strategy; however, combining the above strategies is also possible. , Thesis (MSc) -- Faculty of Engineering, School of the Built Environment and Technology, 2023
- Full Text:
- Date Issued: 2023-04
- Authors: Welfolo, Thembani
- Date: 2023-04
- Subjects: Leadership , Construction project
- Language: English
- Type: Master's theses , Thesis
- Identifier: http://hdl.handle.net/10948/64071 , vital:73650
- Description: The study aimed to affirm the appropriate leadership skills required of a project manager for a successful construction project. The study investigated the most prominent leadership skills among the City of Cape Town project managers, the most prominent project success factors, and the relationship between the prominent leadership skills and project success factors. Lastly, it determined the strategy to be used to enhance the leadership skills of the City of Cape Town construction project managers. The research was established upon the problem statement from which the sub-questions and hypotheses were derived. The research followed the explanatory sequential mixed method whereby primary data was first collected through a quantitative method and followed by a qualitative method. A pragmatism paradigm philosophy was used for its flexibility to combine both quantitative and qualitative research. The deductive and inductive approaches were used because they suited both qualitative and quantitative data. The research survey determined that communication is the most prominent leadership skill among the City of Cape Town project managers. Concerning the project success factor, quality was identified to be the most prominent project success factor among the City of Cape Town construction projects. The Pearson correlation analysis was subsequently undertaken to determine whether there is a relationship between leadership skills and project success factors. The results illustrated a strong and positive relationship between leadership skills and project success, indicating leadership skills lead to project success. The qualitative research portion of the study investigated what strategy can be implemented to enhance the leadership skills of City of Cape Town project managers. The findings confirmed that training and support-structure strategies are appropriate to improve a construction project manager’s leadership skills and that training does not guarantee good leadership performance; however, applying the training, monitoring, and mentoring leads to good leadership performance. The study also revealed that a support structure involves utilising consultants who are leadership experts. Recruiting professional officers for all departments within the City who would work in conjunction with project managers and senior managers is another form of a support structure to be used. Lastly, setting up one-on-one support sessions with project managers can also be useful. Every construction project manager needs to have leadership skills, and it is therefore recommended that the City choose a suitable strategy; however, combining the above strategies is also possible. , Thesis (MSc) -- Faculty of Engineering, School of the Built Environment and Technology, 2023
- Full Text:
- Date Issued: 2023-04
The influence of leadership on service delivery in the department of employment and labour, Eastern Cape
- Authors: Maleiba, Olivia
- Date: 2023-04
- Subjects: Leadership , Transformational Leadership , Batho Pele Principles
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/61636 , vital:71821
- Description: The aim of the public sector is to deliver effective and efficient services whilst reducing these delivery costs (Price Waterhouse Coopers, 2007). In addressing this aim of public service delivery, the objective of the study was to investigate the impact of leadership on service delivery in a specific public sector. The researcher utilised a non-experimental correlation research design where the participants were entry level officials from region six within the National Department of Employment and Labour in the Eastern Cape, who reported to the first level of management (supervisors/team leaders). A probability sampling design with a cluster sampling method was used, wherein the population was grouped and a cluster was chosen. The sample consisted of officials who delivered services to the public at an entry administrative level either in a direct role or a supporting role. These officials reported to the first line of leadership in the hierarchy (supervisors/team leaders). Questionnaires were used as the primary source of data collection to solicit data from participants and obtain feedback on leadership behaviour on operational and service delivery issues in the workplace. The data was processed by statistical calculations of the mean, median, mode and standard deviation. The Cronbach Alpha as a test of internal validity, was used to test for reliability and validity. The findings of the study revealed that the department strived to improve leadership and service delivery in rendering public service which will naturally contribute to the 2030 vision of the National Development Plan and the fulfilment of the organisational mandate (South Africa National Planning Commission, 2012). , Thesis (MA) -- Faculty of Faculty of Business and Economic Sciences, 2023
- Full Text:
- Date Issued: 2023-04
- Authors: Maleiba, Olivia
- Date: 2023-04
- Subjects: Leadership , Transformational Leadership , Batho Pele Principles
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/61636 , vital:71821
- Description: The aim of the public sector is to deliver effective and efficient services whilst reducing these delivery costs (Price Waterhouse Coopers, 2007). In addressing this aim of public service delivery, the objective of the study was to investigate the impact of leadership on service delivery in a specific public sector. The researcher utilised a non-experimental correlation research design where the participants were entry level officials from region six within the National Department of Employment and Labour in the Eastern Cape, who reported to the first level of management (supervisors/team leaders). A probability sampling design with a cluster sampling method was used, wherein the population was grouped and a cluster was chosen. The sample consisted of officials who delivered services to the public at an entry administrative level either in a direct role or a supporting role. These officials reported to the first line of leadership in the hierarchy (supervisors/team leaders). Questionnaires were used as the primary source of data collection to solicit data from participants and obtain feedback on leadership behaviour on operational and service delivery issues in the workplace. The data was processed by statistical calculations of the mean, median, mode and standard deviation. The Cronbach Alpha as a test of internal validity, was used to test for reliability and validity. The findings of the study revealed that the department strived to improve leadership and service delivery in rendering public service which will naturally contribute to the 2030 vision of the National Development Plan and the fulfilment of the organisational mandate (South Africa National Planning Commission, 2012). , Thesis (MA) -- Faculty of Faculty of Business and Economic Sciences, 2023
- Full Text:
- Date Issued: 2023-04
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