Exploring African vs Western values: A Case Study of Managing Conflict of Interest in the Public Sector
- Authors: Nkohla, Tumelo Luvuyo
- Date: 2023-04
- Subjects: Public works , Conflict of interest
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/62275 , vital:72369
- Description: This study explored African versus (vs) Western values on managing conflict of interest in the Eastern Cape Department of Public Works and Infrastructure (ECPDWI). This research was evoked by the ethical challenges of gift giving, procurement and recruitment processes, which give rise to conflicts of interest. These challenges are caused by difficulties in applying public sector policy instruments to manage such conflicts of interest. These policies were developed on foundations of Western values, whereas most public servants subscribe to an African value system, hence there is conflict. This study explored the implications of these values in the management of conflicts of interest. The study was conducted using qualitative research and purposive sampling was used. Semi-structured interviews were used to collect data and a 60% participation rate was attained. This research enhances policy instruments to manage conflicts of interest within ECDPWI. Reflexive thematic analysis was used to analyse, interpret and report on the data. Findings were reported under thematic headings of gift giving and receiving, conflicts of interest in procurement and recruitment, including relevance of the code of conduct and policies. The study found dichotomous views on gift giving from African and Western values perspectives. African perspectives believe that conflict of interest policies do not reflect the values of Ubuntu, which drives Africans’ human behaviour. The study observed that the mechanisms of managing conflicts of interest in procurement and recruitment are inadequate and ineffective from both an African and Western perspective. The study established that a code of conduct was irrelevant in managing conflicts of interest from African perspectives. Recommendations included amongst others, a review of the gift policy to consider observations identified on African gift giving, structured awareness programmes, strengthened accountability on managing conflicts of interest within procurement and recruitment respectively. Additionally, the development of a framework to manage conflict of interest within ECDPWI taking into consideration both African and Western values perspectives, was recommended. This study enhances scholarly debate on exploring African ethics within a business context, by suggesting a synthesis of African and Western values towards managing conflicts of interest in the South African public sector. , Thesis (Ma) -- Faculty of Faculty of Business and Economic Sciences, 2023
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- Date Issued: 2023-04
A model for enhancing trust in information systems tools within Nigeria media planning agencies
- Authors: Olaitan, Olutoyin https://orcid.org/0000-0002-5350-4136
- Date: 2014-06
- Subjects: Information resources management--Nigeria , Information networks--Security measures--Nigeria
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/24904 , vital:63669
- Description: Media Planning Agencies (MPAs) are responsible for purchasing time and advertising space on behalf of organisations who desire to advertise or market their products and services (Kupoluyi, 2011). These agencies perform their tasks based on the evaluative factors of pricing, demographics, reach, psychographics and other factors relevant to the clients’ target market which are all enabled by technology. MPAs utilise industry specific Information Systems (IS) tools in their business processes. McKnight (2005) contends that trust in IS tools directly impacts on the willingness of a user to depend on such IS tools for accomplishing their goals. The research problem exists due to the fact that the current level of trust in these IS tools employed within MPAs in Nigeria is very low (Egbonwon, 2012). This distrust has led to the non-optimisation of the available tools. Empirical findings reveal that most of the personnel in these agencies prefer to actualise their processes manually, or at best with the limited aid of Microsoft Office tools such as Excel and Word (Akharume, 2012). Thus the research problem investigated trust-enhancing mechanisms for IS tools in MPAs to improve efficient and effective use. The study conducted an in-depth critique of the role of trust in maximizing IS tools to improve efficiency and effectiveness within Nigerian Small and Medium Enterprises (SMEs). This was done through a literature review and questionnaire. The output of the research process is the proposition of a model for enhancing trust in IS tools within MPAs. The study proposed that the enhancement of trust in IS tools will lead to optimal use of these tools, thus leading to efficiency and effectiveness in the operations of Nigerian MPAs. The model was developed by following Hevner, March, Park and Ram’s (2004) Design Science research guidelines and validated through an expert review process. The outcome of the expert review was used to further refine the model and thereafter conclude the study. It is believed that the outcome of this research will empower MPAs to become competitive nationally, grow into global players in their industry and achieve efficiency with regards to how business is conducted. , Thesis (MCom IS) -- Faculty of Management and Commerce, 2014
- Full Text:
- Date Issued: 2014-06
A model for enhancing trust in information systems tools within Nigerian media planning agencies
- Authors: Olutoyin, Olaitan https://orcid.org/0000-0002-5350-4136
- Date: 2014-06
- Subjects: Advertising media planning -- Nigeria , Information resources management -- Nigeria
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/25592 , vital:64337
- Description: Media Planning Agencies (MPAs) are responsible for purchasing time and advertising space on behalf of organisations who desire to advertise or market their products and services (Kupoluyi, 2011). These agencies perform their tasks based on the evaluative factors of pricing, demographics, reach, psychographics and other factors relevant to the clients’ target market which are all enabled by technology. MPAs utilise industry specific Information Systems (IS) tools in their business processes. McKnight (2005) contends that trust in IS tools directly impacts on the willingness of a user to depend on such IS tools for accomplishing their goals. The research problem exists due to the fact that the current level of trust in these IS tools employed within MPAs in Nigeria is very low (Egbonwon, 2012). This distrust has led to the non-optimisation of the available tools. Empirical findings reveal that most of the personnel in these agencies prefer to actualise their processes manually, or at best with the limited aid of Microsoft Office tools such as Excel and Word (Akharume, 2012). Thus the research problem investigated trust-enhancing mechanisms for IS tools in MPAs to improve efficient and effective use. The study conducted an in-depth critique of the role of trust in maximizing IS tools to improve efficiency and effectiveness within Nigerian Small and Medium Enterprises (SMEs). This was done through a literature review and questionnaire. The output of the research process is the proposition of a model for enhancing trust in IS tools within MPAs. The study proposed that the enhancement of trust in IS tools will lead to optimal use of these tools, thus leading to efficiency and effectiveness in the operations of Nigerian MPAs. The model was developed by following Hevner, March, Park and Ram’s (2004) Design Science research guidelines and validated through an expert review process. The outcome of the expert review was used to further refine the model and thereafter conclude the study. It is believed that the outcome of this research will empower MPAs to become competitive nationally, grow into global players in their industry and achieve efficiency with regards to how business is conducted. , Thesis (MCom) -- Faculty of Management and Commerce, 2014
- Full Text:
- Date Issued: 2014-06