Information technology (IT) measures needed In the automotive industry to prepare for a pandemic
- Authors: Marwayi, Sisanda
- Date: 2022-04
- Subjects: Information technology , Automobile industry and trade
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57864 , vital:58292
- Description: Information Technology is the application of technology to solve business or organisational problems on a broad scale. The COVID-19 pandemic has brought a standstill to many businesses, including that of the automotive industry, where production was brought to halt, car sales plummeted and automotive industry employees were forced to work remotely. This study sought to understand the measures needed to be taken by the automotive industry in preparation for a pandemic. This study followed a deductive approach and the use of surveys was selected as a data collection tool. At the time of the study, the study population was permanently employed automotive industry employees based in Nelson Mandela Bay, working in administrative departments. These employees had access to ICT tools provided by the targeted company. The study aimed to investigate the IT measures needed by the automotive industry in preparation for a pandemic. More specifically, the study investigated IT infrastructure, financial support and communication, as well as IT skills and training, needed by the automotive industry in the Nelson Mandela Bay area for successful remote working. The empirical results were obtained from 127 automotive industry employees. The aim was to determine the extent of Remote Work Assessment in the Nelson Mandela Bay automotive industry and whether IT infrastructure, Communication, Financial support, IT skills, IT personnel support and IT training were the strongest determinants of measuring IT needs in preparation for a pandemic. The findings of the study indicated that IT infrastructure, Communication, IT skills, IT personnel support and IT training were important determinants of Remote Work Assessment. The study also revealed that only financial support was deemed as an insignificant determinant of Remote Work Assessment. Furthermore, recommendations were made to automotive industry leaders and management to facilitate improved working conditions with government. This can lead to significantly better forecasting and vi measurement of IT needs for future pandemic preparation in the automotive industry in the Nelson Mandela Bay area. , Thesis (MA) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Marwayi, Sisanda
- Date: 2022-04
- Subjects: Information technology , Automobile industry and trade
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57864 , vital:58292
- Description: Information Technology is the application of technology to solve business or organisational problems on a broad scale. The COVID-19 pandemic has brought a standstill to many businesses, including that of the automotive industry, where production was brought to halt, car sales plummeted and automotive industry employees were forced to work remotely. This study sought to understand the measures needed to be taken by the automotive industry in preparation for a pandemic. This study followed a deductive approach and the use of surveys was selected as a data collection tool. At the time of the study, the study population was permanently employed automotive industry employees based in Nelson Mandela Bay, working in administrative departments. These employees had access to ICT tools provided by the targeted company. The study aimed to investigate the IT measures needed by the automotive industry in preparation for a pandemic. More specifically, the study investigated IT infrastructure, financial support and communication, as well as IT skills and training, needed by the automotive industry in the Nelson Mandela Bay area for successful remote working. The empirical results were obtained from 127 automotive industry employees. The aim was to determine the extent of Remote Work Assessment in the Nelson Mandela Bay automotive industry and whether IT infrastructure, Communication, Financial support, IT skills, IT personnel support and IT training were the strongest determinants of measuring IT needs in preparation for a pandemic. The findings of the study indicated that IT infrastructure, Communication, IT skills, IT personnel support and IT training were important determinants of Remote Work Assessment. The study also revealed that only financial support was deemed as an insignificant determinant of Remote Work Assessment. Furthermore, recommendations were made to automotive industry leaders and management to facilitate improved working conditions with government. This can lead to significantly better forecasting and vi measurement of IT needs for future pandemic preparation in the automotive industry in the Nelson Mandela Bay area. , Thesis (MA) -- Faculty of Business and Economic Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Invasive radiological procedures: patients’ satisfaction with radiographers’ care in public hospitals in Ghana and South Africa
- Authors: Denteh, Derrick Kofi
- Date: 2022-04
- Subjects: Hospitals -- Radiological services , Patient satisfaction -- Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58772 , vital:60097
- Description: There has been a steady increase in invasive radiological procedures throughout the world. The situation is no different in Ghana and South Africa where the governments have sought to increase the equipment available for such procedures in public hospitals. However, complaints by patients and radiographers at the two public hospitals in Ghana and South Africa suggested that not all patients are satisfied with the radiographers’ care provided during invasive radiological procedures. The study aimed to investigate patients’ satisfaction with radiographers’ care during invasive radiological procedures at two public hospitals in Ghana and South Africa, and thereafter to do a comparison of the two hospitals. The study utilised a quantitative, comparative descriptive design. The theoretical framework that guided this study was Cox’s Interaction Model of Client Health Behaviour. The research population consisted of participants who had undergone various invasive radiological procedures. The data were collected by means of a structured self-administered questionnaire. The reliability and validity of the data collection instrument was enhanced by conducting a pilot study as well as through peer review and the guidance of a statistician. Descriptive and inferential statistical analyses were undertaken and presented in the form of tables and graphs. The study was conducted in an ethical manner by adhering to the principles of beneficence, justice and respect for persons. Overall, there was greater patient satisfaction with radiographers’ care in Ghana than in South Africa. Regarding patient satisfaction and health information, a statistically significant difference was observed between both countries (t = 10.02, df = 218, p = 0.000 and d = 1.36). Concerning patient satisfaction and affective support, a statistically significant difference was observed with a medium effect size (t = -4.34, df = 22, p = 0.000, d = 0.59). Patient satisfaction and decisional control was shown to have a statistically significant difference between the two countries (t = 20.27, df = 218, p = 0.000 and d = 2.73). Regarding professional/technical competencies, a statistically significant difference was observed with large size effect between the two countries (t = -6.77, df = 22, p = 0.000 and d = 0.91). In conclusion, the two countries were shown to differ regarding patient satisfaction in relation to Cox’s domains of health information, decisional control, affective support v and professional/technical competencies. In Ghana, there was greater patient satisfaction in relation to health information and decisional control than in South Africa. Conversely, in South Africa patient satisfaction in relation to affective support and professional/technical competencies was higher than in Ghana. As such, patient satisfaction could be improved if radiography management seeks to find ways to address these aspects in the hospitals under study in Ghana and South Africa. , Thesis (MA) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Denteh, Derrick Kofi
- Date: 2022-04
- Subjects: Hospitals -- Radiological services , Patient satisfaction -- Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58772 , vital:60097
- Description: There has been a steady increase in invasive radiological procedures throughout the world. The situation is no different in Ghana and South Africa where the governments have sought to increase the equipment available for such procedures in public hospitals. However, complaints by patients and radiographers at the two public hospitals in Ghana and South Africa suggested that not all patients are satisfied with the radiographers’ care provided during invasive radiological procedures. The study aimed to investigate patients’ satisfaction with radiographers’ care during invasive radiological procedures at two public hospitals in Ghana and South Africa, and thereafter to do a comparison of the two hospitals. The study utilised a quantitative, comparative descriptive design. The theoretical framework that guided this study was Cox’s Interaction Model of Client Health Behaviour. The research population consisted of participants who had undergone various invasive radiological procedures. The data were collected by means of a structured self-administered questionnaire. The reliability and validity of the data collection instrument was enhanced by conducting a pilot study as well as through peer review and the guidance of a statistician. Descriptive and inferential statistical analyses were undertaken and presented in the form of tables and graphs. The study was conducted in an ethical manner by adhering to the principles of beneficence, justice and respect for persons. Overall, there was greater patient satisfaction with radiographers’ care in Ghana than in South Africa. Regarding patient satisfaction and health information, a statistically significant difference was observed between both countries (t = 10.02, df = 218, p = 0.000 and d = 1.36). Concerning patient satisfaction and affective support, a statistically significant difference was observed with a medium effect size (t = -4.34, df = 22, p = 0.000, d = 0.59). Patient satisfaction and decisional control was shown to have a statistically significant difference between the two countries (t = 20.27, df = 218, p = 0.000 and d = 2.73). Regarding professional/technical competencies, a statistically significant difference was observed with large size effect between the two countries (t = -6.77, df = 22, p = 0.000 and d = 0.91). In conclusion, the two countries were shown to differ regarding patient satisfaction in relation to Cox’s domains of health information, decisional control, affective support v and professional/technical competencies. In Ghana, there was greater patient satisfaction in relation to health information and decisional control than in South Africa. Conversely, in South Africa patient satisfaction in relation to affective support and professional/technical competencies was higher than in Ghana. As such, patient satisfaction could be improved if radiography management seeks to find ways to address these aspects in the hospitals under study in Ghana and South Africa. , Thesis (MA) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Investigating the first level of pass -through effects of the SACU region monetary transmission mechanism
- Authors: Mkhombo, Thando
- Date: 2022-04
- Subjects: Monetary unions -- Africa, Southern , Foreign exchange market
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55998 , vital:54562
- Description: The purpose of this thesis is to investigate the first-level pass-through effects of monetary policy transmission in SACU using the wavelet analysis methodology. The thesis comprises four empirical themes. 1. Investigating the time-frequency relationship in the Fisher’s effect for SACU countries. 2. Investigating the time-frequency relationship in the Purchasing Power Parity (PPP) for SACU countries. 3. Investigating the time-frequency relationship between the exchange rate and the stock returns for SACU countries. 4. Investigating the time-frequency relationship between interest rates, exchange rates, and stock returns for SACU countries. Whilst there exists a considerable amount of empirical works which have studied the four themes in SACU countries that are covered in this study, there is a need for more empirical investigation for several reasons. Firstly, a majority of the studies have focused on South Africa with very little empirical literature existing for Botswana and Lesotho. Secondly, the previous SACU based studies present contradicting findings. Thirdly, Most of these studies did not cover the themes comprehensively, as is the case in this study. Finally, to the best of my knowledge, this methodology has not been employed in any SACU related literature until now. Altogether, the thesis bridges the inconsistencies found in previous SACU-related literature and offers fresh implications for policymakers and market participants. From an empirical perspective, the wavelet coherence analysis proves to be a powerful tool in reconciling previous contradicting empirical evidence on the existence of the Fisher effect in SACU countries. From a policy perspective, more fined tuned implications are derived from the findings of the study as wavelets are able to depict a more accurate description of the different first-level monetary transmission relationships. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School for Economics, Development and Tourism, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mkhombo, Thando
- Date: 2022-04
- Subjects: Monetary unions -- Africa, Southern , Foreign exchange market
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55998 , vital:54562
- Description: The purpose of this thesis is to investigate the first-level pass-through effects of monetary policy transmission in SACU using the wavelet analysis methodology. The thesis comprises four empirical themes. 1. Investigating the time-frequency relationship in the Fisher’s effect for SACU countries. 2. Investigating the time-frequency relationship in the Purchasing Power Parity (PPP) for SACU countries. 3. Investigating the time-frequency relationship between the exchange rate and the stock returns for SACU countries. 4. Investigating the time-frequency relationship between interest rates, exchange rates, and stock returns for SACU countries. Whilst there exists a considerable amount of empirical works which have studied the four themes in SACU countries that are covered in this study, there is a need for more empirical investigation for several reasons. Firstly, a majority of the studies have focused on South Africa with very little empirical literature existing for Botswana and Lesotho. Secondly, the previous SACU based studies present contradicting findings. Thirdly, Most of these studies did not cover the themes comprehensively, as is the case in this study. Finally, to the best of my knowledge, this methodology has not been employed in any SACU related literature until now. Altogether, the thesis bridges the inconsistencies found in previous SACU-related literature and offers fresh implications for policymakers and market participants. From an empirical perspective, the wavelet coherence analysis proves to be a powerful tool in reconciling previous contradicting empirical evidence on the existence of the Fisher effect in SACU countries. From a policy perspective, more fined tuned implications are derived from the findings of the study as wavelets are able to depict a more accurate description of the different first-level monetary transmission relationships. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School for Economics, Development and Tourism, 2022
- Full Text:
- Date Issued: 2022-04
Investigating the first level pass-through effects of the SACU Region monetary transmission mechanism
- Authors: Mkhombo , Thando
- Date: 2022-04
- Subjects: Monetary transmission , Central bank -- South Africa
- Language: English
- Type: Doctoral's theses , text
- Identifier: http://hdl.handle.net/10948/57927 , vital:58428
- Description: The purpose of this thesis is to investigate the first-level pass-through effects of monetary policy transmission in SACU using the wavelet analysis methodology. The thesis comprises four empirical themes. 1. Investigating the time-frequency relationship in the Fisher’s effect for SACU countries. 2. Investigating the time-frequency relationship in the Purchasing Power Parity (PPP) for SACU countries. 3. Investigating the time-frequency relationship between the exchange rate and the stock returns for SACU countries. 4. Investigating the time-frequency relationship between interest rates, exchange rates, and stock returns for SACU countries. Whilst there exists a considerable amount of empirical works which have studied the four themes in SACU countries that are covered in this study, there is a need for more empirical investigation for several reasons. Firstly, a majority of the studies have focused on South Africa with very little empirical literature existing for Botswana and Lesotho. Secondly, the previous SACU based studies present contradicting findings. Thirdly, Most of these studies did not cover the themes comprehensively, as is the case in this study. Finally, to the best of my knowledge, this methodology has not been employed in any SACU related literature until now. Altogether, the thesis bridges the inconsistencies found in previous SACU-related literature and offers fresh implications for policymakers and market participants. From an empirical perspective, the wavelet coherence analysis proves to be a powerful tool in reconciling previous contradicting empirical evidence on the existence of the Fisher effect in SACU countries. From a policy perspective, more fined tuned implications are derived from the findings of the study as wavelets are able to depict a more accurate description of the different first-level monetary transmission relationships. , Thesis (PhD) -- Faculty of business and economic sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mkhombo , Thando
- Date: 2022-04
- Subjects: Monetary transmission , Central bank -- South Africa
- Language: English
- Type: Doctoral's theses , text
- Identifier: http://hdl.handle.net/10948/57927 , vital:58428
- Description: The purpose of this thesis is to investigate the first-level pass-through effects of monetary policy transmission in SACU using the wavelet analysis methodology. The thesis comprises four empirical themes. 1. Investigating the time-frequency relationship in the Fisher’s effect for SACU countries. 2. Investigating the time-frequency relationship in the Purchasing Power Parity (PPP) for SACU countries. 3. Investigating the time-frequency relationship between the exchange rate and the stock returns for SACU countries. 4. Investigating the time-frequency relationship between interest rates, exchange rates, and stock returns for SACU countries. Whilst there exists a considerable amount of empirical works which have studied the four themes in SACU countries that are covered in this study, there is a need for more empirical investigation for several reasons. Firstly, a majority of the studies have focused on South Africa with very little empirical literature existing for Botswana and Lesotho. Secondly, the previous SACU based studies present contradicting findings. Thirdly, Most of these studies did not cover the themes comprehensively, as is the case in this study. Finally, to the best of my knowledge, this methodology has not been employed in any SACU related literature until now. Altogether, the thesis bridges the inconsistencies found in previous SACU-related literature and offers fresh implications for policymakers and market participants. From an empirical perspective, the wavelet coherence analysis proves to be a powerful tool in reconciling previous contradicting empirical evidence on the existence of the Fisher effect in SACU countries. From a policy perspective, more fined tuned implications are derived from the findings of the study as wavelets are able to depict a more accurate description of the different first-level monetary transmission relationships. , Thesis (PhD) -- Faculty of business and economic sciences, 2022
- Full Text:
- Date Issued: 2022-04
Investment promotions within port systems: a case of the port of Ngqura, south Africa
- Authors: Booi, Nozipho
- Date: 2022-04
- Subjects: Investment -- South Africa , Investment analysis
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57601 , vital:58180
- Description: The primary role of ports is to provide an enabling logistical solution for within the transport sector. Ports within South Africa perform this primary role in strict accordance with the National Ports Act 12 of 2005. The liberalisation of economies from closed economies to open economies has impacted the transformation of the transport sector; sea borne trade through ports accounts for 80% of the global trade by volume and 70% by value. Open economies have increased the need for integration of economies and triggered a highly competitive market for ports globally competing for volumes or throughput. To attract volumes, ports need to have sound investment promotions strategies that are responding to market needs. Thus, the primary objective of the research study was to investigate and analyse the various factors that affect investment promotions within the port system, evaluating how these factors can be utilised by the Port of Ngqura to increase volumes and grow market share. Therefore, attention was placed on understanding the value proposition the port has to offer to potential investors to foster FDIs. The researcher employed an interpretivist qualitative research methodology to explore its research aim and objectives. Secondary data in the form of document analysis was used in this research study. The documents analysed are mainly Academic Journals, Policy Documents, Transnet Annual Reports, South African Port Regulator Reports (quarterly and annual reports), Industry Articles, and Published Books. The data collected from secondary sources was analysed through content analysis. The document analysis conducted to understand the determinants of investments at the Port of Ngqura, revealed that the regulatory framework, port costs, availability of infrastructure, connectivity to the hinterland market, safety and security, intermodal transport, and efficiency levels can influence investment promotions within the port, and the determinants can be utilised to increase the volumes at the Port of Ngqura. The research study reviewed the mentioned additional factors such as the speed in responding to enquiries, the packaging of information, the linkages to other development zones and guarantees of secure operations are also determinants that potential investors look for. , Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Booi, Nozipho
- Date: 2022-04
- Subjects: Investment -- South Africa , Investment analysis
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57601 , vital:58180
- Description: The primary role of ports is to provide an enabling logistical solution for within the transport sector. Ports within South Africa perform this primary role in strict accordance with the National Ports Act 12 of 2005. The liberalisation of economies from closed economies to open economies has impacted the transformation of the transport sector; sea borne trade through ports accounts for 80% of the global trade by volume and 70% by value. Open economies have increased the need for integration of economies and triggered a highly competitive market for ports globally competing for volumes or throughput. To attract volumes, ports need to have sound investment promotions strategies that are responding to market needs. Thus, the primary objective of the research study was to investigate and analyse the various factors that affect investment promotions within the port system, evaluating how these factors can be utilised by the Port of Ngqura to increase volumes and grow market share. Therefore, attention was placed on understanding the value proposition the port has to offer to potential investors to foster FDIs. The researcher employed an interpretivist qualitative research methodology to explore its research aim and objectives. Secondary data in the form of document analysis was used in this research study. The documents analysed are mainly Academic Journals, Policy Documents, Transnet Annual Reports, South African Port Regulator Reports (quarterly and annual reports), Industry Articles, and Published Books. The data collected from secondary sources was analysed through content analysis. The document analysis conducted to understand the determinants of investments at the Port of Ngqura, revealed that the regulatory framework, port costs, availability of infrastructure, connectivity to the hinterland market, safety and security, intermodal transport, and efficiency levels can influence investment promotions within the port, and the determinants can be utilised to increase the volumes at the Port of Ngqura. The research study reviewed the mentioned additional factors such as the speed in responding to enquiries, the packaging of information, the linkages to other development zones and guarantees of secure operations are also determinants that potential investors look for. , Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Irregular maintenance of gravel roads: its impact on access to social and economic services
- Authors: Madyibi, Yonela Makaziwe
- Date: 2022-04
- Subjects: Gravel roads , Roads -- Maintenance and repair
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58385 , vital:59066
- Description: The Eastern Cape remains the poorest and most rural province in South Africa. Roads in the province are generally in a poor condition and over the years they have been deteriorating, particularly in the rural areas. There is a general lack of regular maintenance of roads in most rural municipalities and in certain instances, this is exacerbated by the lack of resources. Intsika Yethu Municipality (IYM) is a rural municipality in the Chris Hani District served by a road network with a large number of gravel roads which are in a poor condition. The majority of the residents have sparse access to basic services and amenities. Consequently, they travel long distances, for at least an hour, to access services. The study adopted a quantitative research method. A structured questionnaire was designed to collect data and non-probability and probability sampling procedures were utilised. A detailed statistical data analysis was conducted to test probable relationships between variables utilised in the research tool. The findings of this study revealed that the gravel roads in the area are not maintained regularly. During rainy seasons the roads become slippery, while several are flooded and unusable. Such condition of roads makes the rural areas to be generally inaccessible to essential service workers i.e. teachers, and healthcare workers. The findings further revealed that most gravel roads in IYM have not been maintained in the past 5 years. The drive along the network of roads is poor due to structural defects. Furthermore, the vehicles are forced to drive at a relatively slow speed. The condition of the poor roads affects the response time of emergency service transport. The response time averages between 3-12 hours depending on the distance of the area from the main towns. The condition of roads results in increased transport and travelling costs. The poor quality of the roads in the area makes it unattractive to skilled essential workers which has a negative impact on the residents. The research concludes that if gravel roads are maintained regularly, residents’ access to amenities could be improved and their livelihood could be enhanced. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Madyibi, Yonela Makaziwe
- Date: 2022-04
- Subjects: Gravel roads , Roads -- Maintenance and repair
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58385 , vital:59066
- Description: The Eastern Cape remains the poorest and most rural province in South Africa. Roads in the province are generally in a poor condition and over the years they have been deteriorating, particularly in the rural areas. There is a general lack of regular maintenance of roads in most rural municipalities and in certain instances, this is exacerbated by the lack of resources. Intsika Yethu Municipality (IYM) is a rural municipality in the Chris Hani District served by a road network with a large number of gravel roads which are in a poor condition. The majority of the residents have sparse access to basic services and amenities. Consequently, they travel long distances, for at least an hour, to access services. The study adopted a quantitative research method. A structured questionnaire was designed to collect data and non-probability and probability sampling procedures were utilised. A detailed statistical data analysis was conducted to test probable relationships between variables utilised in the research tool. The findings of this study revealed that the gravel roads in the area are not maintained regularly. During rainy seasons the roads become slippery, while several are flooded and unusable. Such condition of roads makes the rural areas to be generally inaccessible to essential service workers i.e. teachers, and healthcare workers. The findings further revealed that most gravel roads in IYM have not been maintained in the past 5 years. The drive along the network of roads is poor due to structural defects. Furthermore, the vehicles are forced to drive at a relatively slow speed. The condition of the poor roads affects the response time of emergency service transport. The response time averages between 3-12 hours depending on the distance of the area from the main towns. The condition of roads results in increased transport and travelling costs. The poor quality of the roads in the area makes it unattractive to skilled essential workers which has a negative impact on the residents. The research concludes that if gravel roads are maintained regularly, residents’ access to amenities could be improved and their livelihood could be enhanced. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
- Full Text:
- Date Issued: 2022-04
Key factors affecting the retention of production pharmacists in pharmaceutical manufacturing in South Africa
- Authors: Mvunyiswa, Mzwandile
- Date: 2022-04
- Subjects: Pharmaceutical industry , Pharmacists -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58013 , vital:58498
- Description: he goal of the study was to look at elements that influenced the retention of production pharmacists in the pharmaceutical manufacturing industry. The South African pharmaceutical manufacturing industry is in charge of producing a wide range of pharmaceutical products for both the domestic and foreign markets. Production pharmacists are leaving the industry to pursue employment outside of the production environment, which is a problem for the industry. The goal of the study was to discover crucial factors that would help pharmacists in South Africa stay in the pharmaceutical product manufacturing industry. After doing a literature review to identify the determinants of retention, a hypothesis model was created to see if the identified factors had a positive link with pharmacist retention. The information was gathered via a survey with a questionnaire that was prepared and distributed to 81 people. Factor analysis confirmed the factors measured in the study, with Employee Reward and Recognition emerging as two separate factors. The study revealed that the factor of Employee Reward and Recognition (Factor A), which means receiving rewards and recognition was done in a fair and competitive manner did not relate to Employee Reward and Recognition as an actual Retention Factor (Factor B), or with Leadership, Training, Employee Career Development, Work-Life Balance or Job Security. In general, positive responses were received for Employee Reward and Recognition A (receiving rewards and recognition, and this was done in a fair and competitive manner), and neutral responses were received for Leadership, Work-Life Balance and Job Security and negative responses were recorded for Employee Career Development, Training and Employee Rewards and Recognition B (effectiveness of reward system to retain pharmaceutical talent). Pharmaceutical manufacturing companies must devise strategies to address the factors that elicited negative and neutral responses from the respondents. If the factors are not addressed, important talent, such as pharmacists, may be lost. , Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mvunyiswa, Mzwandile
- Date: 2022-04
- Subjects: Pharmaceutical industry , Pharmacists -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58013 , vital:58498
- Description: he goal of the study was to look at elements that influenced the retention of production pharmacists in the pharmaceutical manufacturing industry. The South African pharmaceutical manufacturing industry is in charge of producing a wide range of pharmaceutical products for both the domestic and foreign markets. Production pharmacists are leaving the industry to pursue employment outside of the production environment, which is a problem for the industry. The goal of the study was to discover crucial factors that would help pharmacists in South Africa stay in the pharmaceutical product manufacturing industry. After doing a literature review to identify the determinants of retention, a hypothesis model was created to see if the identified factors had a positive link with pharmacist retention. The information was gathered via a survey with a questionnaire that was prepared and distributed to 81 people. Factor analysis confirmed the factors measured in the study, with Employee Reward and Recognition emerging as two separate factors. The study revealed that the factor of Employee Reward and Recognition (Factor A), which means receiving rewards and recognition was done in a fair and competitive manner did not relate to Employee Reward and Recognition as an actual Retention Factor (Factor B), or with Leadership, Training, Employee Career Development, Work-Life Balance or Job Security. In general, positive responses were received for Employee Reward and Recognition A (receiving rewards and recognition, and this was done in a fair and competitive manner), and neutral responses were received for Leadership, Work-Life Balance and Job Security and negative responses were recorded for Employee Career Development, Training and Employee Rewards and Recognition B (effectiveness of reward system to retain pharmaceutical talent). Pharmaceutical manufacturing companies must devise strategies to address the factors that elicited negative and neutral responses from the respondents. If the factors are not addressed, important talent, such as pharmacists, may be lost. , Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Limits of the Judiciary in the seperation of powers in South Africa:
- Authors: Qikani, Siphokazi
- Date: 2022-04
- Subjects: Mthatha(South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/11260/9351 , vital:73344
- Description: The Constitution of the Republic of South Africa, 1996 is the supreme law of the Republic and obligations imposed by it must be fulfilled. The laws of the country and government action draw their validity from the Constitution. The Constitution entrenches principles that ensure democratic processes which promote the objectives, spirit and purport of the Constitution. Separation of powers is one of such principles. Separation of powers is the doctrine that proposes division of power between the legislative, executive, and judicial branches of government. The Constitution confers legislative power to parliament, executive power to the executive and judicial power to the courts. In the South African context of separation of powers, the role of each branch of government is not always clearly defined and sometimes gains perspective as courts interpret parliamentary legislations and executive policies. The Court’s role and limitations in the interpretation of laws often come under scrutiny and bring confusion as to what extent can courts intervene in matters purely left to other branches of government. The current study explores the meaning, implications and practical application of the doctrine of separation of powers by courts. The study pays particular attention to the role and the limits of the Judiciary within the context of separation of powers in South Africa, with the hope of bringing greater clarity of this doctrine to lawyers, academics, government officials and society at large. , Thesis (MA) -- Faculty of Hulanities Law and Social Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Qikani, Siphokazi
- Date: 2022-04
- Subjects: Mthatha(South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/11260/9351 , vital:73344
- Description: The Constitution of the Republic of South Africa, 1996 is the supreme law of the Republic and obligations imposed by it must be fulfilled. The laws of the country and government action draw their validity from the Constitution. The Constitution entrenches principles that ensure democratic processes which promote the objectives, spirit and purport of the Constitution. Separation of powers is one of such principles. Separation of powers is the doctrine that proposes division of power between the legislative, executive, and judicial branches of government. The Constitution confers legislative power to parliament, executive power to the executive and judicial power to the courts. In the South African context of separation of powers, the role of each branch of government is not always clearly defined and sometimes gains perspective as courts interpret parliamentary legislations and executive policies. The Court’s role and limitations in the interpretation of laws often come under scrutiny and bring confusion as to what extent can courts intervene in matters purely left to other branches of government. The current study explores the meaning, implications and practical application of the doctrine of separation of powers by courts. The study pays particular attention to the role and the limits of the Judiciary within the context of separation of powers in South Africa, with the hope of bringing greater clarity of this doctrine to lawyers, academics, government officials and society at large. , Thesis (MA) -- Faculty of Hulanities Law and Social Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Linkage to care of HIV clients following diagnosis in Engcobo Sub-district, Eastern Cape
- Authors: Mthini, Sandiso
- Date: 2022-04
- Subjects: Primary care (Medicine) , HIV infections AIDS (Disease) -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27017 , vital:66223
- Description: Background: “Linkage to care” is an essential strategy in place for the retention of HIV diagnosed clients on treatment. It is vital throughout the management and care of an HIV client. Aim of the study was to explore the effectiveness of “linkage to care” of HIV clients following the diagnosis in the Engcobo sub-district, Eastern cape. Methodology: Qualitative, explorative, descriptive study design was used to explore and describe the effectiveness of “linkage to care” of HIV clients following diagnosis in the Engcobo sub-district. The population for the study were all healthcare workers, who are involved in the program of “linkage to care” of HIV positive clients. Purposive Sampling was used to select professional nurses, Community healthcare workers, Lay counsellors, linkage officers who are involved in the linkage of HIV positive patients and the facility managers whom their facilities provide HIV care services. Interview guide was used to collect data and Tesch’s method was used to analyse data. Findings: Themes that emerged from the study were flexible time to “linkage to care”; use of different policies; administration; team activities and “linkage to care” benefits. Recommendations: Training on “linkage to care”; case management model; TIER.NET system upgrade/ linkage App development, patient information packs; standardised extended hours; transport assistance/outreach mobile services. Conclusion “Linkage to care” is a team effort, it needs collaboration and knowledge. Despite the implementation of a linkage program, there are challenges that the department of health needs to act on as addressed on researcher’s recommendations. , Thesis (MPA) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mthini, Sandiso
- Date: 2022-04
- Subjects: Primary care (Medicine) , HIV infections AIDS (Disease) -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27017 , vital:66223
- Description: Background: “Linkage to care” is an essential strategy in place for the retention of HIV diagnosed clients on treatment. It is vital throughout the management and care of an HIV client. Aim of the study was to explore the effectiveness of “linkage to care” of HIV clients following the diagnosis in the Engcobo sub-district, Eastern cape. Methodology: Qualitative, explorative, descriptive study design was used to explore and describe the effectiveness of “linkage to care” of HIV clients following diagnosis in the Engcobo sub-district. The population for the study were all healthcare workers, who are involved in the program of “linkage to care” of HIV positive clients. Purposive Sampling was used to select professional nurses, Community healthcare workers, Lay counsellors, linkage officers who are involved in the linkage of HIV positive patients and the facility managers whom their facilities provide HIV care services. Interview guide was used to collect data and Tesch’s method was used to analyse data. Findings: Themes that emerged from the study were flexible time to “linkage to care”; use of different policies; administration; team activities and “linkage to care” benefits. Recommendations: Training on “linkage to care”; case management model; TIER.NET system upgrade/ linkage App development, patient information packs; standardised extended hours; transport assistance/outreach mobile services. Conclusion “Linkage to care” is a team effort, it needs collaboration and knowledge. Despite the implementation of a linkage program, there are challenges that the department of health needs to act on as addressed on researcher’s recommendations. , Thesis (MPA) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Lived Experiences of Repeat Sex Offenders in a Zimbabwean Juvenile Prison Regarding Secondary Desistance
- Authors: Chingozho, Johnson
- Date: 2022-04
- Subjects: Sex Offender -- Zimbabwe , Prison violence
- Language: English
- Type: Doctoral's theses , text
- Identifier: http://hdl.handle.net/10948/58750 , vital:60084
- Description: Juvenile sex offending is a serious crime that represents a social dysfunction for the offender, an injury to the community and a traumatic experience for the victim. Sex offending is generally perceived to be a conscious and intentional decision. Adolescent sex offending may be attributed to emotional immaturity and faulty thinking patterns. While interventions have been developed in Western settings, it appears they have failed to reduce reoffending among juvenile sex offenders in Zimbabwe. This is attributed to a lack of a culturally responsive psychological programme developed for the Zimbabwean adolescent sex offender. The study employed a phenomenological qualitative research approach that is exploratory, descriptive and theory generative in design. The Integrated Theory of Desistance from Sex Offending (ITDSO) underpinned the research study. The ITDSO’s three temporal dimensions namely: decisive momentum, rehabilitation and reentry were instrumental in the framing of the interview questions used in fieldwork and the development of the Zimbabwe Adolescent Sex Offender Psychoeducational Programme (ZASOPP). The research study took place in four phases. Phase 1 of the study constituted an integrative literature review utilising Whittemore and Knafl’s framework. Synthesis of the literature was conducted and analysed in terms of the themes that emerged that were relevant to juvenile sex offending and desistance. Phase 2 employed a qualitative phenomenological approach to understand the lived experiences of repeat juvenile sex offenders regarding secondary desistance in a Zimbabwean juvenile prison. The data collection process involved in-depth semi-structured interviews with 11 male repeat juvenile sex offenders between the ages of 17 and 21 years. The interviews were conducted in the Shona language. The data collected from the semi-structured interviews were transcribed verbatim, coded, and analysed by the researcher vii utilising the Colaizzi method. Phase 2 revealed a lack of parental guidance, minimisation, poor social skills, poor academic achievement, alcohol, and drug misuse as perceived factors influencing sex reoffending among juvenile sex offenders. The fear of prison, hopelessness, and challenges in adapting to the new reality in prison contributed to pains of imprisonment. Predictably, the study findings further revealed a lack of an appropriate psychological rehabilitation programme targeted at intervention among juvenile sex offenders. Phase 3 of the research study involved the development of a conceptual framework from the synthesis of findings from the integrative literature review, fieldwork and six concepts of the survey list of the Dickoff, James and Wiedenbach theory. The conceptual framework was used as a basis for the development of a psychoeducational programme. Phase 4 of the research study involved the development of a Zimbabwe Adolescent Sex Offender Psychoeducational Programme as informed by the conceptual framework developed in Phase 3 for clinical assessment and intervention among juvenile sex offenders in prison. The formulated programme would be used to intervene among juvenile sex offenders in a Zimbabwean juvenile prison to assist them to have psychological, mental well-being and to enhance secondary desistance. , Thesis (PhD) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Chingozho, Johnson
- Date: 2022-04
- Subjects: Sex Offender -- Zimbabwe , Prison violence
- Language: English
- Type: Doctoral's theses , text
- Identifier: http://hdl.handle.net/10948/58750 , vital:60084
- Description: Juvenile sex offending is a serious crime that represents a social dysfunction for the offender, an injury to the community and a traumatic experience for the victim. Sex offending is generally perceived to be a conscious and intentional decision. Adolescent sex offending may be attributed to emotional immaturity and faulty thinking patterns. While interventions have been developed in Western settings, it appears they have failed to reduce reoffending among juvenile sex offenders in Zimbabwe. This is attributed to a lack of a culturally responsive psychological programme developed for the Zimbabwean adolescent sex offender. The study employed a phenomenological qualitative research approach that is exploratory, descriptive and theory generative in design. The Integrated Theory of Desistance from Sex Offending (ITDSO) underpinned the research study. The ITDSO’s three temporal dimensions namely: decisive momentum, rehabilitation and reentry were instrumental in the framing of the interview questions used in fieldwork and the development of the Zimbabwe Adolescent Sex Offender Psychoeducational Programme (ZASOPP). The research study took place in four phases. Phase 1 of the study constituted an integrative literature review utilising Whittemore and Knafl’s framework. Synthesis of the literature was conducted and analysed in terms of the themes that emerged that were relevant to juvenile sex offending and desistance. Phase 2 employed a qualitative phenomenological approach to understand the lived experiences of repeat juvenile sex offenders regarding secondary desistance in a Zimbabwean juvenile prison. The data collection process involved in-depth semi-structured interviews with 11 male repeat juvenile sex offenders between the ages of 17 and 21 years. The interviews were conducted in the Shona language. The data collected from the semi-structured interviews were transcribed verbatim, coded, and analysed by the researcher vii utilising the Colaizzi method. Phase 2 revealed a lack of parental guidance, minimisation, poor social skills, poor academic achievement, alcohol, and drug misuse as perceived factors influencing sex reoffending among juvenile sex offenders. The fear of prison, hopelessness, and challenges in adapting to the new reality in prison contributed to pains of imprisonment. Predictably, the study findings further revealed a lack of an appropriate psychological rehabilitation programme targeted at intervention among juvenile sex offenders. Phase 3 of the research study involved the development of a conceptual framework from the synthesis of findings from the integrative literature review, fieldwork and six concepts of the survey list of the Dickoff, James and Wiedenbach theory. The conceptual framework was used as a basis for the development of a psychoeducational programme. Phase 4 of the research study involved the development of a Zimbabwe Adolescent Sex Offender Psychoeducational Programme as informed by the conceptual framework developed in Phase 3 for clinical assessment and intervention among juvenile sex offenders in prison. The formulated programme would be used to intervene among juvenile sex offenders in a Zimbabwean juvenile prison to assist them to have psychological, mental well-being and to enhance secondary desistance. , Thesis (PhD) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Local economic development and Re-Industrialisation: A case study of Dimbaza
- Mbebe, Dumisani Bakhulule Lennox
- Authors: Mbebe, Dumisani Bakhulule Lennox
- Date: 2022-04
- Subjects: Economic development , Municipal government -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58081 , vital:58548
- Description: The Local Economic Development (LED) and reindustrialisation of Dimbaza is viewed as a wellspring of valuable economic growth. Contemporary LED professionals have been at a loggerheads in dealing with challenges in addressing the core concept of LED and a Re-industrialised environment in bringing economic growth. The LED and reindustrialisation agenda is providing a platform for the participation local inhabitants and value creation in the mainstream of economy. It also poses development questions about the seriousness of economic decisions by those given powers to set the economic direction of the area of Dimbaza. Government policies such as the Eastern Cape provincial growth development plan, Buffalo city integrated development plan and LED strategy are attempts to entrench the concept of localism across Dimbaza and meet the challenge of engaging LED participants to creatively deal with their economic problems. While LED scholars have written a length, there have been limitations when LED is used to enhance reindustrialisation in bringing sustainable economic growth. This study seeks to contribute to the current economic conversations on LED and Reindustrialisation by critically reviewing the available literature while challenging those with decision-making authority and their seriousness in bringing about LED and Reindustrialisation in Dimbaza. Furthermore, the study serves as a diagnostic tool to stimulate further engagement around LED and Reindustrialisation process in relation to its policy impact. The study focused on deductive research method, which aimed at testing the existing theory of knowledge with the aim of creating new theoretical thinking. To understand better LED and Reindustrialisation of Dimbaza as a tool, previously, it has yielded results in addressing unemployment and poverty. The study has employed a qualitative research method within which a systematic reviews of both primary and secondary literature to address unemployment and poverty in Dimbaza. As part of the methodology of the study, thematic content analysis to produce findings has been explores, assuming that it will contribute in bringing meaning and results to the study. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text: false
- Date Issued: 2022-04
- Authors: Mbebe, Dumisani Bakhulule Lennox
- Date: 2022-04
- Subjects: Economic development , Municipal government -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58081 , vital:58548
- Description: The Local Economic Development (LED) and reindustrialisation of Dimbaza is viewed as a wellspring of valuable economic growth. Contemporary LED professionals have been at a loggerheads in dealing with challenges in addressing the core concept of LED and a Re-industrialised environment in bringing economic growth. The LED and reindustrialisation agenda is providing a platform for the participation local inhabitants and value creation in the mainstream of economy. It also poses development questions about the seriousness of economic decisions by those given powers to set the economic direction of the area of Dimbaza. Government policies such as the Eastern Cape provincial growth development plan, Buffalo city integrated development plan and LED strategy are attempts to entrench the concept of localism across Dimbaza and meet the challenge of engaging LED participants to creatively deal with their economic problems. While LED scholars have written a length, there have been limitations when LED is used to enhance reindustrialisation in bringing sustainable economic growth. This study seeks to contribute to the current economic conversations on LED and Reindustrialisation by critically reviewing the available literature while challenging those with decision-making authority and their seriousness in bringing about LED and Reindustrialisation in Dimbaza. Furthermore, the study serves as a diagnostic tool to stimulate further engagement around LED and Reindustrialisation process in relation to its policy impact. The study focused on deductive research method, which aimed at testing the existing theory of knowledge with the aim of creating new theoretical thinking. To understand better LED and Reindustrialisation of Dimbaza as a tool, previously, it has yielded results in addressing unemployment and poverty. The study has employed a qualitative research method within which a systematic reviews of both primary and secondary literature to address unemployment and poverty in Dimbaza. As part of the methodology of the study, thematic content analysis to produce findings has been explores, assuming that it will contribute in bringing meaning and results to the study. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text: false
- Date Issued: 2022-04
Making government accountable for socio-economic injustices: challenges for Zimbabwean social movements
- Nyamweda, Amorlett Gamuchirai
- Authors: Nyamweda, Amorlett Gamuchirai
- Date: 2022-04
- Subjects: Economic conditions -- Zimbabwe , Zimbabwe -- Politics and government
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58102 , vital:58557
- Description: imbabwe's socio-economic development crisis revived citizen agency and birthed several social movements. The purpose of this study is to investigate the challenges that social movements face in holding the Zimbabwean government to account for Zimbabwe’s crisis. Three social movements, Occupy Africa Unity Square, #Tajamuka/Sesjikile and #ThisFlag were selected for in-depth qualitative inquiry. The study examined their activities between 2013 – 2020 during which time they were the most prominent social movements in Zimbabwe. Primary data was derived from social media and key informant interviews. Secondary data was derived from a desktop review of textbooks, commentaries, social movement documents, journal, and online newspaper articles. Using the Thematic Data Analysis technique, data was organized into three themes namely the socio-economic challenges faced by Zimbabweans, the role played by social movements to bring the Zimbabwean government to account for the socio-economic development crisis and the challenges social movements encountered in the process. The Critical Discourse Analysis (CDA) found that social movements collectively engaged in protest action, lobbying, shutdowns, and legal action to make the government accountable for socio-economic injustices. In exacting government accountability, Zimbabwean social movements encounter the challenges of overreliance on social media, limited civic space, a decline of social movements, individual centered movement leadership, disengaged citizenry, absence of strategic plans, an uncooperative government and disunity amongst activists. This study recommends social movements’ leaders to develop protracted strategies for mobilisation beyond urban centers. It also recommends that movements prioritise socio-economic reforms and development projects which bring material benefits to citizens as these are more likely to be realised in the immediate future as opposed to political reforms. To revamp the Zimbabwean economy, the study recommends the citizens of Zimbabwe to be more actively involved in the affairs of their country, the armed forces to establish strong institutions and reconsider the role they should play to ensure socio-economic or political transformation and the government to demonstrate political will to deal with the crisis in Zimbabwe by instituting political reforms. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Nyamweda, Amorlett Gamuchirai
- Date: 2022-04
- Subjects: Economic conditions -- Zimbabwe , Zimbabwe -- Politics and government
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58102 , vital:58557
- Description: imbabwe's socio-economic development crisis revived citizen agency and birthed several social movements. The purpose of this study is to investigate the challenges that social movements face in holding the Zimbabwean government to account for Zimbabwe’s crisis. Three social movements, Occupy Africa Unity Square, #Tajamuka/Sesjikile and #ThisFlag were selected for in-depth qualitative inquiry. The study examined their activities between 2013 – 2020 during which time they were the most prominent social movements in Zimbabwe. Primary data was derived from social media and key informant interviews. Secondary data was derived from a desktop review of textbooks, commentaries, social movement documents, journal, and online newspaper articles. Using the Thematic Data Analysis technique, data was organized into three themes namely the socio-economic challenges faced by Zimbabweans, the role played by social movements to bring the Zimbabwean government to account for the socio-economic development crisis and the challenges social movements encountered in the process. The Critical Discourse Analysis (CDA) found that social movements collectively engaged in protest action, lobbying, shutdowns, and legal action to make the government accountable for socio-economic injustices. In exacting government accountability, Zimbabwean social movements encounter the challenges of overreliance on social media, limited civic space, a decline of social movements, individual centered movement leadership, disengaged citizenry, absence of strategic plans, an uncooperative government and disunity amongst activists. This study recommends social movements’ leaders to develop protracted strategies for mobilisation beyond urban centers. It also recommends that movements prioritise socio-economic reforms and development projects which bring material benefits to citizens as these are more likely to be realised in the immediate future as opposed to political reforms. To revamp the Zimbabwean economy, the study recommends the citizens of Zimbabwe to be more actively involved in the affairs of their country, the armed forces to establish strong institutions and reconsider the role they should play to ensure socio-economic or political transformation and the government to demonstrate political will to deal with the crisis in Zimbabwe by instituting political reforms. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Manager’s Adoption of New Smart Retail Technology at Clicks Group
- Authors: Mdoda, Athenkosi Sindile
- Date: 2022-04
- Subjects: Stores, Retail--Electric equipment , Stores, Retail
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57906 , vital:58402
- Description: SRT is the interactive retail system that offers retail services to customers via a network of smart or intelligent objects and devices that can sense the environment and engage in real-time data collection, communication, interaction and feedback and it can be integrated to the physical stores. The fourth industrial revolution is driving companies across the globe to familiarize themselves with technology and to innovate. Retail industry has been at the forefront of innovation, amongst other industries with the goal of driving efficiency, cost reduction, relevance, profitability, customer retention and a quest to remain competitive. South African companies are not any different as this innovation has seen technology transformation move into brick-and-mortar stores and the online market. The key factor of innovation in retail is the smart retail technology (SRT). The adoption of technology is imperative so that organisations not only develop policies but are able to gain value and achieve the desired outcomes. The adoption of technology operates as means to allow management to actively contribute in an environment of continued innovation with strategic benefits, therefore, indicating the significance and value of understanding the perspective of technology adoption and shape organisational strategy and its practices. Managers are key drivers of adoption and their actions significantly contribute to achieving an alignment between the company and external environment. The primary objective of this study is to explore the perceptions and attitudes of lower to middle level managers towards technology adoption at Clicks stores in South Africa. This study is specifically focused on managers’ adoption of smart retail technology at Clicks by analysing factors such as facilitating conditions, institutional culture, demographics, knowledge, manager’s attitudes (SRT ease of use) and managers attitudes (SRT benefits) as dependent factors and SRT adoption as an independent factor. An empirical study consisting of an online survey (QuestionPro) was conducted with 211 employees who work for Clicks in South Africa. The data was then analysed using STATISTICA with help from a statistician and the results presented in the form of descriptive and inferential statistics. The key findings from this study indicated that institutional culture influencing SRT adoption, manager’s knowledge about SRT and store manager as a designation, all have an influence on manager adoption of SRT at iv Clicks. Recommendations were made to management on what steps can be taken to drive SRT adoption at Clicks. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mdoda, Athenkosi Sindile
- Date: 2022-04
- Subjects: Stores, Retail--Electric equipment , Stores, Retail
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57906 , vital:58402
- Description: SRT is the interactive retail system that offers retail services to customers via a network of smart or intelligent objects and devices that can sense the environment and engage in real-time data collection, communication, interaction and feedback and it can be integrated to the physical stores. The fourth industrial revolution is driving companies across the globe to familiarize themselves with technology and to innovate. Retail industry has been at the forefront of innovation, amongst other industries with the goal of driving efficiency, cost reduction, relevance, profitability, customer retention and a quest to remain competitive. South African companies are not any different as this innovation has seen technology transformation move into brick-and-mortar stores and the online market. The key factor of innovation in retail is the smart retail technology (SRT). The adoption of technology is imperative so that organisations not only develop policies but are able to gain value and achieve the desired outcomes. The adoption of technology operates as means to allow management to actively contribute in an environment of continued innovation with strategic benefits, therefore, indicating the significance and value of understanding the perspective of technology adoption and shape organisational strategy and its practices. Managers are key drivers of adoption and their actions significantly contribute to achieving an alignment between the company and external environment. The primary objective of this study is to explore the perceptions and attitudes of lower to middle level managers towards technology adoption at Clicks stores in South Africa. This study is specifically focused on managers’ adoption of smart retail technology at Clicks by analysing factors such as facilitating conditions, institutional culture, demographics, knowledge, manager’s attitudes (SRT ease of use) and managers attitudes (SRT benefits) as dependent factors and SRT adoption as an independent factor. An empirical study consisting of an online survey (QuestionPro) was conducted with 211 employees who work for Clicks in South Africa. The data was then analysed using STATISTICA with help from a statistician and the results presented in the form of descriptive and inferential statistics. The key findings from this study indicated that institutional culture influencing SRT adoption, manager’s knowledge about SRT and store manager as a designation, all have an influence on manager adoption of SRT at iv Clicks. Recommendations were made to management on what steps can be taken to drive SRT adoption at Clicks. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Measuring the effectiveness of road Infrastructure support in the OR Tambo Region
- Authors: Malotana, Sinesipho
- Date: 2022-04
- Subjects: Roads -- Maintenance and repair , Municipal services
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57819 , vital:58273
- Description: The term "road infrastructure" refers to the roads and structures that are used to convey commuters and goods. In the numerous road facilities, structures, road classifications, electronic traffic systems, signage, and markings, the mission of road infrastructure is to assist efficiency by providing safety and trouble-free transportation. There are fundamental elements that determine the availability of resources required in society and the efficiency with which they are used to accomplish economic growth. Investment in public capital, such as road infrastructure, which is a major economic engine, is critical because infrastructure helps an economy thrive. The importance of road infrastructure and the major role it plays in economic growth can be seen in studies in developed European nations, New Zealand and the Slovak Republic, where road infrastructure is regarded as a catalyst for economic progress. Investment in public capital, such as road infrastructure, has economic benefits since it acts as the economy's backbone. The Eastern Cape's growth has been acknowledged and included in South Africa's national development strategies and efforts; nonetheless, based on deliverables and results, the province ranks among South Africa's least developed provinces. The Eastern Cape has long been designated by development programmes such as the Spatial Development Initiative (SDI) as an area that will not only generate development and progress for the province, but also for South Africa as a whole. This is sought to be achieved by the Spatial Development Initiative for the Wild-Coast in OR Tambo District Municipality, which states that "integrated sustainable rural development in the context of community, public, and private partnership initiatives.”, p. 2) This research contributes to the goal of research, which includes testing, the identification of causes and consequences, the building of a foundation for future research, and the growth of knowledge (Apuke, 2017, p. 40). The study follows a quantitative research approach and uses two main methodological procedures in order to complete this study; namely a literature review and questionnaire survey. Employees of the South African Department of Transport's National Road Infrastructure implementing agent SANRAL make up the research population in this study. The study concludes that the delivery of an effective road network in the OR v Tambo Region can serve as the base for the establishment of innovative PPP policies, the pillar of socio-economic development and transformation. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Malotana, Sinesipho
- Date: 2022-04
- Subjects: Roads -- Maintenance and repair , Municipal services
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57819 , vital:58273
- Description: The term "road infrastructure" refers to the roads and structures that are used to convey commuters and goods. In the numerous road facilities, structures, road classifications, electronic traffic systems, signage, and markings, the mission of road infrastructure is to assist efficiency by providing safety and trouble-free transportation. There are fundamental elements that determine the availability of resources required in society and the efficiency with which they are used to accomplish economic growth. Investment in public capital, such as road infrastructure, which is a major economic engine, is critical because infrastructure helps an economy thrive. The importance of road infrastructure and the major role it plays in economic growth can be seen in studies in developed European nations, New Zealand and the Slovak Republic, where road infrastructure is regarded as a catalyst for economic progress. Investment in public capital, such as road infrastructure, has economic benefits since it acts as the economy's backbone. The Eastern Cape's growth has been acknowledged and included in South Africa's national development strategies and efforts; nonetheless, based on deliverables and results, the province ranks among South Africa's least developed provinces. The Eastern Cape has long been designated by development programmes such as the Spatial Development Initiative (SDI) as an area that will not only generate development and progress for the province, but also for South Africa as a whole. This is sought to be achieved by the Spatial Development Initiative for the Wild-Coast in OR Tambo District Municipality, which states that "integrated sustainable rural development in the context of community, public, and private partnership initiatives.”, p. 2) This research contributes to the goal of research, which includes testing, the identification of causes and consequences, the building of a foundation for future research, and the growth of knowledge (Apuke, 2017, p. 40). The study follows a quantitative research approach and uses two main methodological procedures in order to complete this study; namely a literature review and questionnaire survey. Employees of the South African Department of Transport's National Road Infrastructure implementing agent SANRAL make up the research population in this study. The study concludes that the delivery of an effective road network in the OR v Tambo Region can serve as the base for the establishment of innovative PPP policies, the pillar of socio-economic development and transformation. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Mentoring of women-owning SMEs in the South African construction industry
- Authors: Bingwa, Nelisa
- Date: 2022-04
- Subjects: Construction industry , Small business
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57535 , vital:58059
- Description: Challenges of women-owning small business have been noted in different economic industries globally. This situation is even more prevalent in the construction industry, where women face special challenges connected to their historic exclusion in the industry. Women small and medium enterprises in the construction industry grow slowly, lack crucial skills and industry experience, making it difficult for them to sustain their businesses. In this regard, mentoring has been acknowledged globally as a viable avenue to assist in developing women-owning small businesses and their chosen business careers. Mentoring in South Africa is acknowledged for its ability to develop the skills of small businesses owners. Accordingly, the mentoring approach was embraced by the post-apartheid South African government to eliminate past apartheid-induced socio- economic inequalities to develop women-owning SMEs across complex businesses such as the construction industry. Numerous mentorship policies have been introduced to obviate the challenges experienced by previously discriminated groups such as women to whom small-medium enterprise opportunities in the construction industry were hitherto inaccessible. Despite such ameliorative measures and interventions, women-owning SMEs in the construction industry continue to experience stagnant business growth and relatively higher business failure rates. The purpose of this study, therefore, was to ascertain the enabling conditions necessary for effective mentoring of women-owning small and medium enterprises in the South African construction industry. The study adopted a qualitative interpretivistic approach that provided insights into mentoring experiences and challenges facing women’s small and medium enterprises in the construction industry. Literature was gathered on small businesses with special reference to women small and medium enterprises in construction and by contextualising issues relating to mentoring such enterprises, especially in the construction industry. Data was gathered from interviews with 18 participants using face-to-face interviews and online platforms such as Teams and WhatsApp. Participants included women-owning small businesses whose businesses have been in operation for a minimum of two years and have participated in mentoring at some point during the operation of their business. Data was analysed inductively by means of content and thematic analyses using a combination of manifest, latent and constant comparative content analyse. The results of the interviews showed that the conditions necessary to create an enabling mentoring of women-owning SMEs in the construction industry include: specific policy v development, public and private sector involvement, industry-related mentoring, provision of female role models, increasing public awareness, provision of basic resources to participate, duration of programmes, mentor and mentee commitment and mentors with exceptional characteristics. , Thesis (MA) -- Faculty of Business and Management Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Bingwa, Nelisa
- Date: 2022-04
- Subjects: Construction industry , Small business
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57535 , vital:58059
- Description: Challenges of women-owning small business have been noted in different economic industries globally. This situation is even more prevalent in the construction industry, where women face special challenges connected to their historic exclusion in the industry. Women small and medium enterprises in the construction industry grow slowly, lack crucial skills and industry experience, making it difficult for them to sustain their businesses. In this regard, mentoring has been acknowledged globally as a viable avenue to assist in developing women-owning small businesses and their chosen business careers. Mentoring in South Africa is acknowledged for its ability to develop the skills of small businesses owners. Accordingly, the mentoring approach was embraced by the post-apartheid South African government to eliminate past apartheid-induced socio- economic inequalities to develop women-owning SMEs across complex businesses such as the construction industry. Numerous mentorship policies have been introduced to obviate the challenges experienced by previously discriminated groups such as women to whom small-medium enterprise opportunities in the construction industry were hitherto inaccessible. Despite such ameliorative measures and interventions, women-owning SMEs in the construction industry continue to experience stagnant business growth and relatively higher business failure rates. The purpose of this study, therefore, was to ascertain the enabling conditions necessary for effective mentoring of women-owning small and medium enterprises in the South African construction industry. The study adopted a qualitative interpretivistic approach that provided insights into mentoring experiences and challenges facing women’s small and medium enterprises in the construction industry. Literature was gathered on small businesses with special reference to women small and medium enterprises in construction and by contextualising issues relating to mentoring such enterprises, especially in the construction industry. Data was gathered from interviews with 18 participants using face-to-face interviews and online platforms such as Teams and WhatsApp. Participants included women-owning small businesses whose businesses have been in operation for a minimum of two years and have participated in mentoring at some point during the operation of their business. Data was analysed inductively by means of content and thematic analyses using a combination of manifest, latent and constant comparative content analyse. The results of the interviews showed that the conditions necessary to create an enabling mentoring of women-owning SMEs in the construction industry include: specific policy v development, public and private sector involvement, industry-related mentoring, provision of female role models, increasing public awareness, provision of basic resources to participate, duration of programmes, mentor and mentee commitment and mentors with exceptional characteristics. , Thesis (MA) -- Faculty of Business and Management Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Multirotor UAV-based autonomous rural security system
- Welgemoed, Jacques Christian
- Authors: Welgemoed, Jacques Christian
- Date: 2022-04
- Subjects: Mechatronics , Computer security -- Software
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58544 , vital:59761
- Description: This dissertation presents the development, implementation and experimental verification of a multirator UAV-based autonomous rural security system. this system is capable of autonomously responding to security-related events, broadcasting and analysing a video feed of the event, returning to a home position, and performing a precision landing using onbroad intelligence, computer vision, and state-of-the-art flight control software. this research is intended to address some of the issues associated with security in rural areas, for example, farmlands by providing a rapid response mechanism. An integrated hardware and software architecture was developed to achieve the aim and objectives of this research. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Welgemoed, Jacques Christian
- Date: 2022-04
- Subjects: Mechatronics , Computer security -- Software
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58544 , vital:59761
- Description: This dissertation presents the development, implementation and experimental verification of a multirator UAV-based autonomous rural security system. this system is capable of autonomously responding to security-related events, broadcasting and analysing a video feed of the event, returning to a home position, and performing a precision landing using onbroad intelligence, computer vision, and state-of-the-art flight control software. this research is intended to address some of the issues associated with security in rural areas, for example, farmlands by providing a rapid response mechanism. An integrated hardware and software architecture was developed to achieve the aim and objectives of this research. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
- Full Text:
- Date Issued: 2022-04
Ownership and occupation contestations in South Africa: the case of state housing in Buffalo City Municipality, Eastern Cape
- Authors: Msindo, Esteri Makotore
- Date: 2022-04
- Subjects: Public housing South Africa Buffalo City , Squatters South Africa Buffalo City , Occupancy (Law) South Africa , Acquisition of property South Africa Buffalo City , Right of property South Africa Buffalo City , Sociology, Urban South Africa Buffalo City , Marginality, Social South Africa Buffalo City , Human rights South Africa , Acquisition of property Moral and ethical aspects South Africa Buffalo City , Urban poor South Africa Buffalo City Social conditions
- Language: English
- Type: Doctoral thesis , text
- Identifier: http://hdl.handle.net/10962/232790 , vital:50025 , DOI 10.21504/10962/232790
- Description: This thesis examines contestations around access to state-provided housing or simply state housing in South Africa, using a case study of two sites in Buffalo City Municipality, and with a particular focus on occupation without ownership through informal and illegal means. While the South African state, based on an official human rights discourse and regime, seeks to provide state housing to the urban poor, massive housing backlogs continue to exist within urban spaces. As a result, the urban poor turn to self-provisioning through the construction of informal settlements or backyard shacks, waiting at times indefinitely to be allocated a state house via the official housing waiting lists. To overcome this problem, some amongst the urban poor opt to circumvent the process by invading and illegally occupying state houses, leading to occupation without ownership. In doing so, they draw upon their own moral rights-claims to justify their actions. The thesis examines the multiple causes for occupation and ownership contestations in the two research sites as well as the different forms that these contestations take. The study is framed theoretically in terms of a sociology of human rights, identifying and analysing how moral claims to rights amongst ordinary people often come into conflict with a legal-institutional conception of rights adopted by the state. The study also draws on a diverse array of theorists whose work speaks to the manner in which ordinary citizens develop their own ways of acting contrary to state officialdom. Using interpretive sociology, the study considers the views and practices of those illegally occupying houses without ownership and those who feel victimised by these informal actions. It considers these intra-community dynamics in light of the machinations of local state powerholders at municipal level. As with interpretive sociology, then, the thesis privileges social realms of meanings, interpretations, experiences and practices of human agents. Informal state housing occupations in the Buffalo City Municipality are caused by a number of factors related to state incapacity, weak policies and poor planning, corruption, resource constraints and so on. The study vividly demonstrates the tensions arising and existing between the South African state’s legal human rights regime and locally-constructed moral-rights regimes amongst the urban poor. This tension is seen in the interrelated phenomena of ‘occupation without ownership’ and ‘ownership without occupation’, as the poor draw upon and use ordinary logics of rights for recourse. The thesis shows how diverse rights regimes lead to intra-community conflict, in particular along generational and racial lines. , Thesis (PhD) -- Humanities, Sociology, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Msindo, Esteri Makotore
- Date: 2022-04
- Subjects: Public housing South Africa Buffalo City , Squatters South Africa Buffalo City , Occupancy (Law) South Africa , Acquisition of property South Africa Buffalo City , Right of property South Africa Buffalo City , Sociology, Urban South Africa Buffalo City , Marginality, Social South Africa Buffalo City , Human rights South Africa , Acquisition of property Moral and ethical aspects South Africa Buffalo City , Urban poor South Africa Buffalo City Social conditions
- Language: English
- Type: Doctoral thesis , text
- Identifier: http://hdl.handle.net/10962/232790 , vital:50025 , DOI 10.21504/10962/232790
- Description: This thesis examines contestations around access to state-provided housing or simply state housing in South Africa, using a case study of two sites in Buffalo City Municipality, and with a particular focus on occupation without ownership through informal and illegal means. While the South African state, based on an official human rights discourse and regime, seeks to provide state housing to the urban poor, massive housing backlogs continue to exist within urban spaces. As a result, the urban poor turn to self-provisioning through the construction of informal settlements or backyard shacks, waiting at times indefinitely to be allocated a state house via the official housing waiting lists. To overcome this problem, some amongst the urban poor opt to circumvent the process by invading and illegally occupying state houses, leading to occupation without ownership. In doing so, they draw upon their own moral rights-claims to justify their actions. The thesis examines the multiple causes for occupation and ownership contestations in the two research sites as well as the different forms that these contestations take. The study is framed theoretically in terms of a sociology of human rights, identifying and analysing how moral claims to rights amongst ordinary people often come into conflict with a legal-institutional conception of rights adopted by the state. The study also draws on a diverse array of theorists whose work speaks to the manner in which ordinary citizens develop their own ways of acting contrary to state officialdom. Using interpretive sociology, the study considers the views and practices of those illegally occupying houses without ownership and those who feel victimised by these informal actions. It considers these intra-community dynamics in light of the machinations of local state powerholders at municipal level. As with interpretive sociology, then, the thesis privileges social realms of meanings, interpretations, experiences and practices of human agents. Informal state housing occupations in the Buffalo City Municipality are caused by a number of factors related to state incapacity, weak policies and poor planning, corruption, resource constraints and so on. The study vividly demonstrates the tensions arising and existing between the South African state’s legal human rights regime and locally-constructed moral-rights regimes amongst the urban poor. This tension is seen in the interrelated phenomena of ‘occupation without ownership’ and ‘ownership without occupation’, as the poor draw upon and use ordinary logics of rights for recourse. The thesis shows how diverse rights regimes lead to intra-community conflict, in particular along generational and racial lines. , Thesis (PhD) -- Humanities, Sociology, 2022
- Full Text:
- Date Issued: 2022-04
Passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa
- Authors: Mthi, Yolokazi
- Date: 2022-04
- Subjects: Bus travel -- South Africa , Bus industry -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57969 , vital:58451
- Description: The transportation industry makes a significant contribution to the economy of the country’s Gross Domestic Product (GDP), national investment and employment, and plays an essential role in people’s daily lives. Within the transportation industry, this study specifically focused on long-distance coach liners. Long-distance coach liners add significant value to South Africa’s economy. However, no research focusing specifically on passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa exists. Thus, the study aims to fill this void by investigating passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa. The five dimensions of an experience, namely aesthetics, entertainment, peace of mind, economic value and efficiency were identified as potential dimensions of measuring passengers’ experience within a long-distance coach liner context to achieve the aim of the study. The study employed convenience and snowballing sampling to identify potential respondents. Primary data was collected utilising an online survey, SurveyMonkey, and 399 useable responses were received. To strengthen the validity of this study, inferential statistics were used to examine exploratory factor analysis to find latent factors. An exploratory factor analysis (EFA) was executed on the 44 items intended to measure the independent and dependent variables. The EFA was executed on the correlation matrix between the items. Five factors were extracted for the independent factors and one factor extracted as a dependent factor. A reliability coefficient (Cronbach’s alpha) was calculated for each factor to estimate the internal consistency of each of the items. The identified factors, with their respective items, were found to be reliable. A one-way analysis of variance (ANOVA) was used to determine whether there were any statistically significant differences between the mean score of selected profile variables (age, occupation, travel purpose and frequency with which respondents had travelled by long-distance coach liner) and the study's identified factors. Multiple regression analysis was used to determine the influence or predictive effect that one or more (independent) variables has concerning the other (dependent) variable. In the current study, multiple regression analysis was utilised to examine the influence of the independent factors on the dependent variable. vi The results showed that there is a statistically significant relationship between factors such as aesthetics, entertainment, peace of mind, economic value and efficiency and passengers’ satisfaction. This implies that all the independent factors influence passengers’ satisfaction. However, only two factors namely efficiency (ꞵ=0.455, p=0.000) and peace of mind (ꞵ=0.552, p=0.000) were found to be significant predictors of passengers’ satisfaction. This implies that when efficiency and peace of mind are improved, customer satisfaction will also increase. Based on the findings of the study, valuable recommendations were highlighted in Chapter 6 of the study. The study will make important contributions. Firstly, the findings will assist long-distance coach liner businesses to improve their competitive position by enhancing the experiences and satisfaction that they offer to passengers. Secondly, the study contributes to the literature on passengers’ experience and satisfaction within the transportation industry in South Africa. Thirdly, the empirical results will serve as a foundation for future research. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mthi, Yolokazi
- Date: 2022-04
- Subjects: Bus travel -- South Africa , Bus industry -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57969 , vital:58451
- Description: The transportation industry makes a significant contribution to the economy of the country’s Gross Domestic Product (GDP), national investment and employment, and plays an essential role in people’s daily lives. Within the transportation industry, this study specifically focused on long-distance coach liners. Long-distance coach liners add significant value to South Africa’s economy. However, no research focusing specifically on passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa exists. Thus, the study aims to fill this void by investigating passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa. The five dimensions of an experience, namely aesthetics, entertainment, peace of mind, economic value and efficiency were identified as potential dimensions of measuring passengers’ experience within a long-distance coach liner context to achieve the aim of the study. The study employed convenience and snowballing sampling to identify potential respondents. Primary data was collected utilising an online survey, SurveyMonkey, and 399 useable responses were received. To strengthen the validity of this study, inferential statistics were used to examine exploratory factor analysis to find latent factors. An exploratory factor analysis (EFA) was executed on the 44 items intended to measure the independent and dependent variables. The EFA was executed on the correlation matrix between the items. Five factors were extracted for the independent factors and one factor extracted as a dependent factor. A reliability coefficient (Cronbach’s alpha) was calculated for each factor to estimate the internal consistency of each of the items. The identified factors, with their respective items, were found to be reliable. A one-way analysis of variance (ANOVA) was used to determine whether there were any statistically significant differences between the mean score of selected profile variables (age, occupation, travel purpose and frequency with which respondents had travelled by long-distance coach liner) and the study's identified factors. Multiple regression analysis was used to determine the influence or predictive effect that one or more (independent) variables has concerning the other (dependent) variable. In the current study, multiple regression analysis was utilised to examine the influence of the independent factors on the dependent variable. vi The results showed that there is a statistically significant relationship between factors such as aesthetics, entertainment, peace of mind, economic value and efficiency and passengers’ satisfaction. This implies that all the independent factors influence passengers’ satisfaction. However, only two factors namely efficiency (ꞵ=0.455, p=0.000) and peace of mind (ꞵ=0.552, p=0.000) were found to be significant predictors of passengers’ satisfaction. This implies that when efficiency and peace of mind are improved, customer satisfaction will also increase. Based on the findings of the study, valuable recommendations were highlighted in Chapter 6 of the study. The study will make important contributions. Firstly, the findings will assist long-distance coach liner businesses to improve their competitive position by enhancing the experiences and satisfaction that they offer to passengers. Secondly, the study contributes to the literature on passengers’ experience and satisfaction within the transportation industry in South Africa. Thirdly, the empirical results will serve as a foundation for future research. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa
- Authors: Mthi, Yolokazi
- Date: 2022-04
- Subjects: Transportation--South Africa , Buses-South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55679 , vital:53406
- Description: The transportation industry makes a significant contribution to the economy of the country’s Gross Domestic Product (GDP), national investment and employment, and plays an essential role in people’s daily lives. Within the transportation industry, this study specifically focused on long-distance coach liners. Long-distance coach liners add significant value to South Africa’s economy. However, no research focusing specifically on passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa exists. Thus, the study aims to fill this void by investigating passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa. The five dimensions of an experience, namely aesthetics, entertainment, peace of mind, economic value and efficiency were identified as potential dimensions of measuring passengers’ experience within a long-distance coach liner context to achieve the aim of the study. The study employed convenience and snowballing sampling to identify potential respondents. Primary data was collected utilising an online survey, SurveyMonkey, and 399 useable responses were received. To strengthen the validity of this study, inferential statistics were used to examine exploratory factor analysis to find latent factors. An exploratory factor analysis (EFA) was executed on the 44 items intended to measure the independent and dependent variables. The EFA was executed on the correlation matrix between the items. Five factors were extracted for the independent factors and one factor extracted as a dependent factor. A reliability coefficient (Cronbach’s alpha) was calculated for each factor to estimate the internal consistency of each of the items. The identified factors, with their respective items, were found to be reliable. A one-way analysis of variance (ANOVA) was used to determine whether there were any statistically significant differences between the mean score of selected profile variables (age, occupation, travel purpose and frequency with which respondents had travelled by long-distance coach liner) and the study's identified factors. Multiple regression analysis was used to determine the influence or predictive effect that one or more (independent) variables has concerning the other (dependent) variable. In the current study, multiple regression analysis was utilised to examine the influence of the independent factors on the dependent variable. , Thesis (MCom) -- Faculty of Business and Economic Sciences, Marketing Management, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mthi, Yolokazi
- Date: 2022-04
- Subjects: Transportation--South Africa , Buses-South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55679 , vital:53406
- Description: The transportation industry makes a significant contribution to the economy of the country’s Gross Domestic Product (GDP), national investment and employment, and plays an essential role in people’s daily lives. Within the transportation industry, this study specifically focused on long-distance coach liners. Long-distance coach liners add significant value to South Africa’s economy. However, no research focusing specifically on passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa exists. Thus, the study aims to fill this void by investigating passengers’ perceived experience and satisfaction with long-distance coach liners in South Africa. The five dimensions of an experience, namely aesthetics, entertainment, peace of mind, economic value and efficiency were identified as potential dimensions of measuring passengers’ experience within a long-distance coach liner context to achieve the aim of the study. The study employed convenience and snowballing sampling to identify potential respondents. Primary data was collected utilising an online survey, SurveyMonkey, and 399 useable responses were received. To strengthen the validity of this study, inferential statistics were used to examine exploratory factor analysis to find latent factors. An exploratory factor analysis (EFA) was executed on the 44 items intended to measure the independent and dependent variables. The EFA was executed on the correlation matrix between the items. Five factors were extracted for the independent factors and one factor extracted as a dependent factor. A reliability coefficient (Cronbach’s alpha) was calculated for each factor to estimate the internal consistency of each of the items. The identified factors, with their respective items, were found to be reliable. A one-way analysis of variance (ANOVA) was used to determine whether there were any statistically significant differences between the mean score of selected profile variables (age, occupation, travel purpose and frequency with which respondents had travelled by long-distance coach liner) and the study's identified factors. Multiple regression analysis was used to determine the influence or predictive effect that one or more (independent) variables has concerning the other (dependent) variable. In the current study, multiple regression analysis was utilised to examine the influence of the independent factors on the dependent variable. , Thesis (MCom) -- Faculty of Business and Economic Sciences, Marketing Management, 2022
- Full Text:
- Date Issued: 2022-04
Perceived impacts of Swartkop Nature Reserve on community livelihoods in Motherwell, Gqeberha
- Authors: Pebane, Mpho Arnold
- Date: 2022-04
- Subjects: Nature Reserve -- Gqeberha , Effect of pollution on
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58135 , vital:58589
- Description: This study investigated the perceived impacts of Swartkop Nature Reserve on community livelihoods in Motherwell, Gqeberha in the Eastern Cape of South Africa. The study was motivated by tons of litter and rubble due to neglect of the nature reserve by the community and the municipality. These problems have the potential to cause pollution and ecological degradation. The study was therefore pursued to understand the reasons behind the neglect of the nature reserve, determine how the community is involved in governance and management of the nature reserve and analyse their perceptions about the impact of Swartkop Nature Reserve on their livelihood and community development. The qualitative research methodology was utilised and primary data obtained through self-administered unstructured interviews with thirty-two participants. The participants of the study were from the community of Motherwell; particularly residents of wards 6, 7 and 9. These residents were chosen because of their proximity to the nature reserve and the fact that they are more affected than any other ward that is not as close to the nature reserve. The study found that lack of education and awareness, lack of collaboration between the community and municipality, lack of activism among residents, poor upbringing of some participants are some of the reasons that have contributed towards littering and illegal dumping. Furthermore, failure by the municipality to provide services to the community, especially in collecting refuse and provision of designated landfill, was another finding about what has contributed to the littering on the nature reserve. In terms of impact on livelihoods, the study revealed several activities such as farming, harvesting of medicinal plants, recreational activities, recycling and fishing which could enable the community benefit from the nature reserve. Based on the findings, the study recommends a redeclaration of Swartkop Nature Reserve to incorporate heritage and culture as predominant activities that should take place. Furthermore, it is recommended that the municipality should strive to halt the expansion of the informal settlement and illegal dumping of refuse and rubble in the nature reserve as these are major risks that threaten the biodiversity of the nature reserve. A partnership was proposed between the municipality and the community vi through its Community Trust and Ward-Based Cooperatives as consultative platforms. This partnership between the municipality and community should champion the conservation of the nature reserve which will include reserve management planning, fencing and security, law enforcement, rehabilitation, reintroduction of animals and socio-economic development to create employment and entrepreneurial opportunities for the community of Motherwell. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Pebane, Mpho Arnold
- Date: 2022-04
- Subjects: Nature Reserve -- Gqeberha , Effect of pollution on
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58135 , vital:58589
- Description: This study investigated the perceived impacts of Swartkop Nature Reserve on community livelihoods in Motherwell, Gqeberha in the Eastern Cape of South Africa. The study was motivated by tons of litter and rubble due to neglect of the nature reserve by the community and the municipality. These problems have the potential to cause pollution and ecological degradation. The study was therefore pursued to understand the reasons behind the neglect of the nature reserve, determine how the community is involved in governance and management of the nature reserve and analyse their perceptions about the impact of Swartkop Nature Reserve on their livelihood and community development. The qualitative research methodology was utilised and primary data obtained through self-administered unstructured interviews with thirty-two participants. The participants of the study were from the community of Motherwell; particularly residents of wards 6, 7 and 9. These residents were chosen because of their proximity to the nature reserve and the fact that they are more affected than any other ward that is not as close to the nature reserve. The study found that lack of education and awareness, lack of collaboration between the community and municipality, lack of activism among residents, poor upbringing of some participants are some of the reasons that have contributed towards littering and illegal dumping. Furthermore, failure by the municipality to provide services to the community, especially in collecting refuse and provision of designated landfill, was another finding about what has contributed to the littering on the nature reserve. In terms of impact on livelihoods, the study revealed several activities such as farming, harvesting of medicinal plants, recreational activities, recycling and fishing which could enable the community benefit from the nature reserve. Based on the findings, the study recommends a redeclaration of Swartkop Nature Reserve to incorporate heritage and culture as predominant activities that should take place. Furthermore, it is recommended that the municipality should strive to halt the expansion of the informal settlement and illegal dumping of refuse and rubble in the nature reserve as these are major risks that threaten the biodiversity of the nature reserve. A partnership was proposed between the municipality and the community vi through its Community Trust and Ward-Based Cooperatives as consultative platforms. This partnership between the municipality and community should champion the conservation of the nature reserve which will include reserve management planning, fencing and security, law enforcement, rehabilitation, reintroduction of animals and socio-economic development to create employment and entrepreneurial opportunities for the community of Motherwell. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04