Factors that influence the adoption and implementation of sustainable procurement: a case of a South African public university
- Authors: Mpapha, Sive
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434663 , vital:73094
- Description: Climate change and resource scarcity have become some of the world's most critical problems and are among the most significant megatrends influencing world leaders' agendas in decision- making (Rothkopf & Casey, 2014; International Social Security Association, 2014). Sustainable procurement has been identified as one of the strategic tools that can resolve these issues to help the world move towards a more sustainable and resilient future (World Bank, 2019). Through sustainable procurement practices, organisations can meet their demand and supply of goods and services while minimising environmental harm, maximising financial returns, and enhancing socioeconomic status (Villena & Gioa, 2020; Bonnemaison, Eldandsson, Ibach & Spiller, 2021). This qualitative research used an Eastern Cape-based higher education institution in South Africa as a case study to investigate factors that influence adopting and implementing sustainable procurement, with resilience as a theoretical foundation, in higher education. The research obtained approval from the participating university as a gatekeeper for the study; it began by drafting a research proposal and securing ethical clearance from Rhodes University. Semi-structured interviews were used with seven higher education procurement staff members to get the data working in procurement in higher education. The findings from the study revealed that managerial support and knowledge of sustainable procurement were determining factors for whether or not a university developed and implemented a strategy for sustainable procurement.Secondly, the participants mostly cited barriers as inadequate financial resources resulting in limitations for the university, therefore partially implementing sustainable practices. Thirdly, the data revealed that university staff in procurement had a basic understanding of sustainable procurement. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Mpapha, Sive
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434663 , vital:73094
- Description: Climate change and resource scarcity have become some of the world's most critical problems and are among the most significant megatrends influencing world leaders' agendas in decision- making (Rothkopf & Casey, 2014; International Social Security Association, 2014). Sustainable procurement has been identified as one of the strategic tools that can resolve these issues to help the world move towards a more sustainable and resilient future (World Bank, 2019). Through sustainable procurement practices, organisations can meet their demand and supply of goods and services while minimising environmental harm, maximising financial returns, and enhancing socioeconomic status (Villena & Gioa, 2020; Bonnemaison, Eldandsson, Ibach & Spiller, 2021). This qualitative research used an Eastern Cape-based higher education institution in South Africa as a case study to investigate factors that influence adopting and implementing sustainable procurement, with resilience as a theoretical foundation, in higher education. The research obtained approval from the participating university as a gatekeeper for the study; it began by drafting a research proposal and securing ethical clearance from Rhodes University. Semi-structured interviews were used with seven higher education procurement staff members to get the data working in procurement in higher education. The findings from the study revealed that managerial support and knowledge of sustainable procurement were determining factors for whether or not a university developed and implemented a strategy for sustainable procurement.Secondly, the participants mostly cited barriers as inadequate financial resources resulting in limitations for the university, therefore partially implementing sustainable practices. Thirdly, the data revealed that university staff in procurement had a basic understanding of sustainable procurement. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2024
- Full Text:
- Date Issued: 2024-04-03
Improving the first-generation students’ alumni awareness at Sol Plaatje University
- Authors: Sompondo, Qondakele Beuc
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434690 , vital:73096
- Description: This research study aimed to improve the alumni awareness of FGS at Sol Plaatje University in order to enjoy a lifelong connection with their alma mater. Furthermore, this study provides recommendations to Sol Plaatje University on how engage first-generation students (FGS) and alumni more effectively in the future. This study used a mixed-method research design to collect and analyse data. The first phase of data collection used a quantitative research method in the form of a survey to obtain biographical information about the final-year students and to identify FGS as key participants for this study. The second data collection phase employed qualitative research to gain insight into alumni awareness among FGS through an alumni awareness workshop and a follow-up questionnaire. The survey findings revealed that students needed to be informed about alumni and related activities on campus. In addition, all were eager to attend the alumni workshop in the second phase of the study. The study findings revealed that FGS showed improved knowledge of alumni and related activities after attending the alumni awareness workshop. They also indicated their willingness to attend university alumni events such as reunions, homecoming, and fundraising events after graduation. Recommendations include suggestions for Sol Plaatje University to identify FGS at registration and tailor its extracurricular and support programmes to cater for such students. The university should also introduce alumni awareness workshops to prepare students for life after graduation as alumni and for the world of work. Lastly, the university should develop a mentoring programme for its FGS and alumni at an earlier stage to help them transition into and out of the university. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Sompondo, Qondakele Beuc
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434690 , vital:73096
- Description: This research study aimed to improve the alumni awareness of FGS at Sol Plaatje University in order to enjoy a lifelong connection with their alma mater. Furthermore, this study provides recommendations to Sol Plaatje University on how engage first-generation students (FGS) and alumni more effectively in the future. This study used a mixed-method research design to collect and analyse data. The first phase of data collection used a quantitative research method in the form of a survey to obtain biographical information about the final-year students and to identify FGS as key participants for this study. The second data collection phase employed qualitative research to gain insight into alumni awareness among FGS through an alumni awareness workshop and a follow-up questionnaire. The survey findings revealed that students needed to be informed about alumni and related activities on campus. In addition, all were eager to attend the alumni workshop in the second phase of the study. The study findings revealed that FGS showed improved knowledge of alumni and related activities after attending the alumni awareness workshop. They also indicated their willingness to attend university alumni events such as reunions, homecoming, and fundraising events after graduation. Recommendations include suggestions for Sol Plaatje University to identify FGS at registration and tailor its extracurricular and support programmes to cater for such students. The university should also introduce alumni awareness workshops to prepare students for life after graduation as alumni and for the world of work. Lastly, the university should develop a mentoring programme for its FGS and alumni at an earlier stage to help them transition into and out of the university. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2024
- Full Text:
- Date Issued: 2024-04-03
Instagram and male body image: an in-depth study of perceptions surrounding Instagram-related body ideals amongst gym-going, male students at Rhodes University.
- Nikiforos, Declyn Michael Costa
- Authors: Nikiforos, Declyn Michael Costa
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434584 , vital:73087
- Description: Guided by the disciplinary power and social comparison theories, this study sought to explore the perceptions of Instagram-related male body ideals amongst young, gym-going men enrolled at Rhodes University. Seven in-depth interviews were conducted, and the responses suggested that Instagram use shaped young men’s body-related perceptions in a variety of complex ways. The findings suggested that Instagram exposed users to a lean and muscular body ideal and that perceptions of this ideal were shaped by factors such as Instagram’s positivity bias, the age of users, and the exposure to the idealised bodies of fitness influencers. Furthermore, perceptions of Instagram’s male body ideal were influenced by context. Black South Africans that attended majority white high schools were more likely to conform to the male body ideals associated with their school environment. In such instances, individuals rejected the body norms associated with their ethnic backgrounds in lieu of striving for a lean and muscular body. Additionally, perceptions of body dissatisfaction were evident in cases where upward social comparisons were made with unrealistic male body ideals. Conformity to Instagram’s male body ideal also suggested that male users were subjected to a coercive form of power that resulted in their active participation in the reproduction of male body ideals. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Nikiforos, Declyn Michael Costa
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434584 , vital:73087
- Description: Guided by the disciplinary power and social comparison theories, this study sought to explore the perceptions of Instagram-related male body ideals amongst young, gym-going men enrolled at Rhodes University. Seven in-depth interviews were conducted, and the responses suggested that Instagram use shaped young men’s body-related perceptions in a variety of complex ways. The findings suggested that Instagram exposed users to a lean and muscular body ideal and that perceptions of this ideal were shaped by factors such as Instagram’s positivity bias, the age of users, and the exposure to the idealised bodies of fitness influencers. Furthermore, perceptions of Instagram’s male body ideal were influenced by context. Black South Africans that attended majority white high schools were more likely to conform to the male body ideals associated with their school environment. In such instances, individuals rejected the body norms associated with their ethnic backgrounds in lieu of striving for a lean and muscular body. Additionally, perceptions of body dissatisfaction were evident in cases where upward social comparisons were made with unrealistic male body ideals. Conformity to Instagram’s male body ideal also suggested that male users were subjected to a coercive form of power that resulted in their active participation in the reproduction of male body ideals. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2024
- Full Text:
- Date Issued: 2024-04-03
Issues in language acquisition planning in Zimbabwe: the case of Ndebele within the primary education system
- Authors: Masuku, Seabird
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/434626 , vital:73091 , DOI 10.21504/10962/434627
- Description: This thesis discusses pertinent language issues within the primary school system in Zimbabwe in view of complaints (over many years) of communities in the two Matabeleland provinces and Bulawayo about high failure rates of learners in the final grade 7 examinations. It also interrogates the government’s commitment to the development of indigenous languages in the primary school system, particularly in the three provinces mentioned above as mirrored in the 2013 constitution of the country. The study conducted traces the language trends exhibited currently back to their beginnings during the colonial era in language planning by the government and the policies that informed such planning. What obtains on the ground seems to be violating the principles behind the declaration of the International Mother Language Day (30C/62) proclaimed by the General Conference of the United Nations Educational, Scientific and Cultural Organization (UNESCO) in November 1999. On 16 May 2007 the United Nations General Assembly, in its resolution A/RES/61/266, called upon Member States (Zimbabwe included) "to promote the preservation and protection of all languages used by peoples of the world". The amended education act of 2006 states that in Zimbabwe’s primary schools early learning must be done through mother tongue instruction then switch to English in grade 4 upwards. As a first step of a child’s academic life, the lower primary education needs to be conducted in the child’s mother tongue to bridge the gap between the child’s home environment and the new school environment as well as to reduce culture shock associated with the sudden introduction of a new language. Studies, such as those done by Noormohamadi, (2008) and Mackenzie, (2013) have shown that children tend to understand better if they are taught in their mother tongue. In this thesis I seek to establish if the teaching of Ndebele at primary school reveals the socio-cultural ideology (awareness of circumstances surrounding individuals and how their behaviours are affected, specifically by their surroundings, social and cultural factors) and political ideology (thinking structures about the way policies should be run) underpinning language planning in Zimbabwe. It is my observation and argument that the Education Act proclaims what has not been practised on the ground through teacher training and deployment practices. To establish if the teaching of Ndebele at primary school reveals the socio-cultural and political ideologies underpinning language planning in Zimbabwe, I carried out research in Matabeleland South, Bulawayo and Matabeleland North provinces covering a total of 27 schools, 27 heads of school and 135 teachers. The research’s main aims were to find out if Ndebele was taught at school, by who and using what materials. It should be noted that mother tongue, in learning, acts as a basis of interpretation of subsequent concepts. When a child is learning new concepts or words in the second language, he or she first searches the equivalent in his or her mother tongue. If the primary language has not been developed well enough to have such equivalents, such a child is likely to have problems in forming new concepts in the second language. The role of language in meaning, therefore, is a variable that depends on the socio-geographical location of the languages and their speakers. The research established that, indigenous languages, Ndebele included, are not developed by the government through financial support for teaching material production and qualified teacher deployment. Instead, it was discovered that in Matabeleland there are some learners at primary school who are taught by a Shona-speaking teacher who cannot communicate properly with the learners. It should be remembered that a primary language is used by a child as the foundation to learn the basic concepts in his or her own language and to give him or her freedom to express himself or herself without the inhibitions imposed by an insufficient mastery of the medium of instruction. As a way of concluding the research I found it necessary that the use of mother tongue by learners at lower grades of primary school be strengthened through the deployment of teachers who can teach Ndebele properly because it provides a strong foundation for further education. Using the mother tongue, students learn to think, communicate and acquire an intuitive understanding of grammar. The mother tongue is; therefore, the greatest asset and vital tool people use to acquire new concepts. , Thesis (PhD) -- Faculty of Humanities, School of Languages and Literatures, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Masuku, Seabird
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/434626 , vital:73091 , DOI 10.21504/10962/434627
- Description: This thesis discusses pertinent language issues within the primary school system in Zimbabwe in view of complaints (over many years) of communities in the two Matabeleland provinces and Bulawayo about high failure rates of learners in the final grade 7 examinations. It also interrogates the government’s commitment to the development of indigenous languages in the primary school system, particularly in the three provinces mentioned above as mirrored in the 2013 constitution of the country. The study conducted traces the language trends exhibited currently back to their beginnings during the colonial era in language planning by the government and the policies that informed such planning. What obtains on the ground seems to be violating the principles behind the declaration of the International Mother Language Day (30C/62) proclaimed by the General Conference of the United Nations Educational, Scientific and Cultural Organization (UNESCO) in November 1999. On 16 May 2007 the United Nations General Assembly, in its resolution A/RES/61/266, called upon Member States (Zimbabwe included) "to promote the preservation and protection of all languages used by peoples of the world". The amended education act of 2006 states that in Zimbabwe’s primary schools early learning must be done through mother tongue instruction then switch to English in grade 4 upwards. As a first step of a child’s academic life, the lower primary education needs to be conducted in the child’s mother tongue to bridge the gap between the child’s home environment and the new school environment as well as to reduce culture shock associated with the sudden introduction of a new language. Studies, such as those done by Noormohamadi, (2008) and Mackenzie, (2013) have shown that children tend to understand better if they are taught in their mother tongue. In this thesis I seek to establish if the teaching of Ndebele at primary school reveals the socio-cultural ideology (awareness of circumstances surrounding individuals and how their behaviours are affected, specifically by their surroundings, social and cultural factors) and political ideology (thinking structures about the way policies should be run) underpinning language planning in Zimbabwe. It is my observation and argument that the Education Act proclaims what has not been practised on the ground through teacher training and deployment practices. To establish if the teaching of Ndebele at primary school reveals the socio-cultural and political ideologies underpinning language planning in Zimbabwe, I carried out research in Matabeleland South, Bulawayo and Matabeleland North provinces covering a total of 27 schools, 27 heads of school and 135 teachers. The research’s main aims were to find out if Ndebele was taught at school, by who and using what materials. It should be noted that mother tongue, in learning, acts as a basis of interpretation of subsequent concepts. When a child is learning new concepts or words in the second language, he or she first searches the equivalent in his or her mother tongue. If the primary language has not been developed well enough to have such equivalents, such a child is likely to have problems in forming new concepts in the second language. The role of language in meaning, therefore, is a variable that depends on the socio-geographical location of the languages and their speakers. The research established that, indigenous languages, Ndebele included, are not developed by the government through financial support for teaching material production and qualified teacher deployment. Instead, it was discovered that in Matabeleland there are some learners at primary school who are taught by a Shona-speaking teacher who cannot communicate properly with the learners. It should be remembered that a primary language is used by a child as the foundation to learn the basic concepts in his or her own language and to give him or her freedom to express himself or herself without the inhibitions imposed by an insufficient mastery of the medium of instruction. As a way of concluding the research I found it necessary that the use of mother tongue by learners at lower grades of primary school be strengthened through the deployment of teachers who can teach Ndebele properly because it provides a strong foundation for further education. Using the mother tongue, students learn to think, communicate and acquire an intuitive understanding of grammar. The mother tongue is; therefore, the greatest asset and vital tool people use to acquire new concepts. , Thesis (PhD) -- Faculty of Humanities, School of Languages and Literatures, 2024
- Full Text:
- Date Issued: 2024-04-03
Short Composition Portfolio
- Authors: Mavuso, Bonelela Lindelani
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434778 , vital:73104
- Description: Short Composition Portfolio (60% performance/40%short-compositionportfolio). , Thesis (MMus) -- Faculty of Humanities, Music and Musicology, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Mavuso, Bonelela Lindelani
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434778 , vital:73104
- Description: Short Composition Portfolio (60% performance/40%short-compositionportfolio). , Thesis (MMus) -- Faculty of Humanities, Music and Musicology, 2024
- Full Text:
- Date Issued: 2024-04-03
The impact of influencer characteristics on parasocial relationships and purchase intentions
- Ngobeni, Marina Precious Sibongile
- Authors: Ngobeni, Marina Precious Sibongile
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434734 , vital:73100
- Description: Access restricted. Expected release in 2026. , Thesis (MCom) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Ngobeni, Marina Precious Sibongile
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434734 , vital:73100
- Description: Access restricted. Expected release in 2026. , Thesis (MCom) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
The influence of electronic-consumer experience (e-CX) on consumer post-purchase outcomes of South African e-commerce retail organisations
- Authors: Williams, Alyssa Shawntay
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/434828 , vital:73108
- Description: Access restricted. Expected release in 2026. , Thesis (PhD) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Williams, Alyssa Shawntay
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/434828 , vital:73108
- Description: Access restricted. Expected release in 2026. , Thesis (PhD) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
The influence of strategic leadership on the performance of small and medium-sized enterprises as mediated by strategy implementation
- Authors: January, Nceba
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434723 , vital:73099
- Description: Small and medium-sized enterprises (SMEs) are viewed as the cornerstone of socio-economic development in many economies globally. The progressive contribution of SMEs to the global economy is irrefutable and enshrined in poverty alleviation, inclusive economic growth, and job creation strategies pursued by many economies worldwide. SMEs are primarily the form of enterprise that accounts for over 90% of all businesses; thus, Small and Medium-sized Enterprises are the main source of employment. SMEs' contribution to value creation is estimated to be above 50% on average. In emerging countries, particularly South Africa, SMEs contribute approximately 45% of the total employment and 33% of the Gross Domestic Product (GDP). In most countries, Small and Medium-sized Enterprises contribute to more than 50% of employment and GDP, and these figures become significantly higher when the informal small business sector is included. World Bank estimated 600 million jobs needed by 2030, making SME development a high priority for many governments worldwide. Despite globally acknowledged SME contributions, small businesses are still faced with many challenges that have ramifications on their survival, growth, and performance. Studies highlighted challenges such as lack of access to finance and funding modalities, appropriate technology and infrastructure, markets and social networks, and lack of research and development, strategic management skills, and inability to perform managerial tasks, among others. Recent studies have been conducted on many of these challenges; however, there is little known about the strategic management challenges that face SMEs and their business performance. Several studies were conducted on some of these strategic management challenges, such as strategic planning, strategic orientation, strategic agility, organisational flexibility, and total quality management. However, a review of studies relevant to SMEs and their performance is silent on the argument regarding the influence of strategic leadership on the performance of SMEs, especially when key drivers of effective strategy implementation mediate strategic leadership. Thus, this study investigated the influence of strategic leadership on the performance of SMEs as mediated by strategy implementation in Nelson Mandela Bay (NMB). A detailed theoretical investigation was conducted on the nature and role of strategic leadership, strategy implementation, and business performance of SMEs. Strategic leadership represents the independent variables of this study, namely: strategic direction, balanced organisational controls, organisational culture, organisation’s resource portfolio, and ethical practice, followed by the mediating variable (strategy implementation) and the dependent variable (business performance). An empirical investigation was also conducted to test the significant influence between these variables. This study adopted a positivistic approach using a quantitative research method. The sample size of the study was 390 respondents. Self-developed and structured questionnaires were physically distributed to 315 SME owners and managers in NMB using a convenience sampling method. Only 229 returned questionnaires were suitable and relevant to this study; thus, a 72.69% response rate was achieved. Returned questionnaires were cleansed, coded, and transferred to a statistical data analysis software called Statistica, version 14.0, for quantitative data analyses. The validity and reliability of the measuring instrument were confirmed using Exploratory Factor Analysis and the calculation of Cronbach’s alpha coefficients. Descriptive statistics was calculated to summarise the empirical data on demographic variables and the main variables of this study. Pearson’s correlations were calculated to determine the correlations between the main variables of this study, and the results confirmed that there is a positive influence between strategic leadership, strategy implementation, and business performance of SMEs. A multiple linear regression analysis was conducted to test the significance of the influence between the main variables of the study. A regression analysis outcome revealed that some of the strategic leadership activities (strategic direction, balanced organisational controls, and organisational culture) have a statistically significant positive influence on the business performance of SMEs. Furthermore, a statistically significant positive influence does exist between strategy implementation and business performance of SMEs. This study’s recommendations were suggested to SME owners/managers. Firstly, to formulate and develop a clear long-term vision of the business for the next 3 to 5 years. Align resources to key areas of business operation and set internal controls that will help set standards of desired performance and ultimately achieve them. Secondly, to formulate and implement shared values that connect employees to the business purpose and the way it is conducted. These shared values must be underpinned by a unique, valuable, and incomparable culture against competitors to gain a competitive edge. Furthermore, consider using rewards to recognise employees who embody the shared values of the business and are committed to the success of the business because of its culture. Thirdly, ensure both strategic and financial controls support strategy implementation and guide employees to achieve performance objectives. Use balanced scorecards to assess the effectiveness of controls in the business and put corrective measures to address performance gaps. Last but not least, invest in staff development and training, technological infrastructure, and set sound processes and systems for the business operation, establish structures that have clear lines of reporting, authority, and delegation. , Thesis (MCom) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: January, Nceba
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434723 , vital:73099
- Description: Small and medium-sized enterprises (SMEs) are viewed as the cornerstone of socio-economic development in many economies globally. The progressive contribution of SMEs to the global economy is irrefutable and enshrined in poverty alleviation, inclusive economic growth, and job creation strategies pursued by many economies worldwide. SMEs are primarily the form of enterprise that accounts for over 90% of all businesses; thus, Small and Medium-sized Enterprises are the main source of employment. SMEs' contribution to value creation is estimated to be above 50% on average. In emerging countries, particularly South Africa, SMEs contribute approximately 45% of the total employment and 33% of the Gross Domestic Product (GDP). In most countries, Small and Medium-sized Enterprises contribute to more than 50% of employment and GDP, and these figures become significantly higher when the informal small business sector is included. World Bank estimated 600 million jobs needed by 2030, making SME development a high priority for many governments worldwide. Despite globally acknowledged SME contributions, small businesses are still faced with many challenges that have ramifications on their survival, growth, and performance. Studies highlighted challenges such as lack of access to finance and funding modalities, appropriate technology and infrastructure, markets and social networks, and lack of research and development, strategic management skills, and inability to perform managerial tasks, among others. Recent studies have been conducted on many of these challenges; however, there is little known about the strategic management challenges that face SMEs and their business performance. Several studies were conducted on some of these strategic management challenges, such as strategic planning, strategic orientation, strategic agility, organisational flexibility, and total quality management. However, a review of studies relevant to SMEs and their performance is silent on the argument regarding the influence of strategic leadership on the performance of SMEs, especially when key drivers of effective strategy implementation mediate strategic leadership. Thus, this study investigated the influence of strategic leadership on the performance of SMEs as mediated by strategy implementation in Nelson Mandela Bay (NMB). A detailed theoretical investigation was conducted on the nature and role of strategic leadership, strategy implementation, and business performance of SMEs. Strategic leadership represents the independent variables of this study, namely: strategic direction, balanced organisational controls, organisational culture, organisation’s resource portfolio, and ethical practice, followed by the mediating variable (strategy implementation) and the dependent variable (business performance). An empirical investigation was also conducted to test the significant influence between these variables. This study adopted a positivistic approach using a quantitative research method. The sample size of the study was 390 respondents. Self-developed and structured questionnaires were physically distributed to 315 SME owners and managers in NMB using a convenience sampling method. Only 229 returned questionnaires were suitable and relevant to this study; thus, a 72.69% response rate was achieved. Returned questionnaires were cleansed, coded, and transferred to a statistical data analysis software called Statistica, version 14.0, for quantitative data analyses. The validity and reliability of the measuring instrument were confirmed using Exploratory Factor Analysis and the calculation of Cronbach’s alpha coefficients. Descriptive statistics was calculated to summarise the empirical data on demographic variables and the main variables of this study. Pearson’s correlations were calculated to determine the correlations between the main variables of this study, and the results confirmed that there is a positive influence between strategic leadership, strategy implementation, and business performance of SMEs. A multiple linear regression analysis was conducted to test the significance of the influence between the main variables of the study. A regression analysis outcome revealed that some of the strategic leadership activities (strategic direction, balanced organisational controls, and organisational culture) have a statistically significant positive influence on the business performance of SMEs. Furthermore, a statistically significant positive influence does exist between strategy implementation and business performance of SMEs. This study’s recommendations were suggested to SME owners/managers. Firstly, to formulate and develop a clear long-term vision of the business for the next 3 to 5 years. Align resources to key areas of business operation and set internal controls that will help set standards of desired performance and ultimately achieve them. Secondly, to formulate and implement shared values that connect employees to the business purpose and the way it is conducted. These shared values must be underpinned by a unique, valuable, and incomparable culture against competitors to gain a competitive edge. Furthermore, consider using rewards to recognise employees who embody the shared values of the business and are committed to the success of the business because of its culture. Thirdly, ensure both strategic and financial controls support strategy implementation and guide employees to achieve performance objectives. Use balanced scorecards to assess the effectiveness of controls in the business and put corrective measures to address performance gaps. Last but not least, invest in staff development and training, technological infrastructure, and set sound processes and systems for the business operation, establish structures that have clear lines of reporting, authority, and delegation. , Thesis (MCom) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
The private collection: aura, the cult of celebrity and, the construct of value in saleable works of art
- Authors: Ellis, Yvette Tamsin
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434574 , vital:73086
- Description: A tenet of the twenty-first century is the monetisation of everything due to commercialisation. The effects of this commercialisation have crept into every aspect of our lives, and although in the art world it has mostly been underhanded in its adoption, the traces of commercialisations touch are still evident in its functioning. Due to this underhandedness there hasn't been much thought put into what 'the monetisation of everything' truly implies for the industry, or how the value of the art object devoted to commercialisation may look like. The Private Collection (exhibition title of the practical component for submission in MFA completion) addresses the concept of object value and, more specifically, how that value is created within the art world through mechanisms of commercialisation that include celebrity cult, functioning of possession (through collecting), and taste. Research into Walter Benjamin's theory of the authenticity of the work of art, and in particular his concept of "aura," has helped inform the creation of a marketing strategy propelled by value driven mechanisms found within the Art Market for The Private Collection. Particular emphasis is placed on how brand value drives sales in this thesis. Thus, The Private Collection: Aura, the Cult of Celebrity, and the Construct of Value in Saleable Works of Art, defines The Private Collection as a tailored system built expressly for engagement with economic forces inside the art industry. As a result, the position of this study is based on the marketability of the object through particular driving forces that have seeped into the value system of the saleable work of art. The position of this thesis is that in this commercialist system, driving forces of value can be sustained within instances of the multiple. The project additionally supports this in maintaining that interaction from a fine art perspective would be limited if restricted to orthodox approaches (a gallery showing, and one print works), which is why a more economically interactive approach (e-commerce) was decided on for the exhibition component. The Private Collection offers an observation that the worth of a saleable work of art has become a warped representation of the commercial context we find ourselves in and that value is only awarded through particular kingmakers of the system. The practical component of this submission can be viewed online by clicking the image below. Please note that the website is not optimised for phone or tablet use, please instead view it on a computer (preferably a desktop) in full screen mode. , Thesis (MFA) -- Faculty of Humanities, Fine Art, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Ellis, Yvette Tamsin
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434574 , vital:73086
- Description: A tenet of the twenty-first century is the monetisation of everything due to commercialisation. The effects of this commercialisation have crept into every aspect of our lives, and although in the art world it has mostly been underhanded in its adoption, the traces of commercialisations touch are still evident in its functioning. Due to this underhandedness there hasn't been much thought put into what 'the monetisation of everything' truly implies for the industry, or how the value of the art object devoted to commercialisation may look like. The Private Collection (exhibition title of the practical component for submission in MFA completion) addresses the concept of object value and, more specifically, how that value is created within the art world through mechanisms of commercialisation that include celebrity cult, functioning of possession (through collecting), and taste. Research into Walter Benjamin's theory of the authenticity of the work of art, and in particular his concept of "aura," has helped inform the creation of a marketing strategy propelled by value driven mechanisms found within the Art Market for The Private Collection. Particular emphasis is placed on how brand value drives sales in this thesis. Thus, The Private Collection: Aura, the Cult of Celebrity, and the Construct of Value in Saleable Works of Art, defines The Private Collection as a tailored system built expressly for engagement with economic forces inside the art industry. As a result, the position of this study is based on the marketability of the object through particular driving forces that have seeped into the value system of the saleable work of art. The position of this thesis is that in this commercialist system, driving forces of value can be sustained within instances of the multiple. The project additionally supports this in maintaining that interaction from a fine art perspective would be limited if restricted to orthodox approaches (a gallery showing, and one print works), which is why a more economically interactive approach (e-commerce) was decided on for the exhibition component. The Private Collection offers an observation that the worth of a saleable work of art has become a warped representation of the commercial context we find ourselves in and that value is only awarded through particular kingmakers of the system. The practical component of this submission can be viewed online by clicking the image below. Please note that the website is not optimised for phone or tablet use, please instead view it on a computer (preferably a desktop) in full screen mode. , Thesis (MFA) -- Faculty of Humanities, Fine Art, 2024
- Full Text:
- Date Issued: 2024-04-03
The relationship between Environmental, Social, Governance (ESG) and Corporate Financial Performance (CFP)
- Authors: Bendeman, Justin John
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434701 , vital:73097
- Description: Restricted access. Expected release date 2025. , Thesis (MCom) -- Faculty of Commerce, Economics and Economic History, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Bendeman, Justin John
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434701 , vital:73097
- Description: Restricted access. Expected release date 2025. , Thesis (MCom) -- Faculty of Commerce, Economics and Economic History, 2024
- Full Text:
- Date Issued: 2024-04-03
The relationship between leadership and employee engagement in an automotive original equipment manufacturer in South Africa
- Authors: Slater, Bronwyn Lereen
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434756 , vital:73102
- Description: The manufacturing industry is one of the greatest contributors to the South African economy. Owing to a competitive and complex automotive climate, it is suggested that only a few automotive manufacturing organisations will remain viable in the coming years, without the optimal reliance on human capital resources to navigate an unpredictable and unfolding landscape. In securing a sustainable future, the engagement of these human capital resources is necessitated. This competitive landscape has resulted in the call for adaptive and flexible leadership. Leadership behaviour is categorised into three streams, namely, transformational leadership, transactional leadership, and non-leadership, which is referred to as laissez-faire leadership. Employee engagement is defined as the extent to which an employee is committed to, and involved in, their operational function and the organisation, whilst portraying a willingness to perform and contribute beyond that which is expected of them. The purpose of this research was to explore the relationship between leadership and employee engagement in an Original Equipment Manufacturer (OEM) in South Africa. This OEM operates in the Eastern Cape and Gauteng Provinces of South Africa. Globally, the OEM launched a leadership journey to facilitate a shared value system that supported a vision towards organisational success, by focusing on transformed ways of working and acting, as a global collective team. The outcome of this desired journey yielded eight Leadership Principles. These Leadership Principles are referred to, and included in the research study, to gain a more robust internal perspective of the leadership behaviours that are most advocated within the OEM, in relation to employee engagement. The objective of this research therefore was to establish the relationship between leadership and employee engagement in the respective OEM, by investigating the impact of transformational leadership and transactional leadership on employee engagement. A triangulation approach was adopted to analyse the data, using a combination of qualitative and quantitative research methodologies. The result when testing the reliability coefficient scores of the leadership instrument described a poor measure for transactional leadership, and a good measure for transformational leadership. Therefore, the results that stemmed from the statistical analysis in relation to transactional leadership could not be trusted. However, in the context of this research, it was found that there is a statistically significant relationship between transformational leadership and employee engagement. Whilst utilising the qualitative research methodology, it was found that there is a limited definition-based relationship between transactional leadership and the eight Leadership Principles. However, there is a definition-based relationship between the Leadership Principles and transformational leadership, owing to similarities found in the definition descriptions between at least six of the eight Leadership Principles. In the investigation of whether there is a definition-based relationship between the Leadership Principles and employee engagement, it was found that a limited definition-based relationship between the eight Leadership Principles and engagement existed. The research therefore met its objectives in determining a relationship between leadership and employee engagement in an Original Equipment Manufacturer in South Africa. , Thesis (MCom) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Slater, Bronwyn Lereen
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434756 , vital:73102
- Description: The manufacturing industry is one of the greatest contributors to the South African economy. Owing to a competitive and complex automotive climate, it is suggested that only a few automotive manufacturing organisations will remain viable in the coming years, without the optimal reliance on human capital resources to navigate an unpredictable and unfolding landscape. In securing a sustainable future, the engagement of these human capital resources is necessitated. This competitive landscape has resulted in the call for adaptive and flexible leadership. Leadership behaviour is categorised into three streams, namely, transformational leadership, transactional leadership, and non-leadership, which is referred to as laissez-faire leadership. Employee engagement is defined as the extent to which an employee is committed to, and involved in, their operational function and the organisation, whilst portraying a willingness to perform and contribute beyond that which is expected of them. The purpose of this research was to explore the relationship between leadership and employee engagement in an Original Equipment Manufacturer (OEM) in South Africa. This OEM operates in the Eastern Cape and Gauteng Provinces of South Africa. Globally, the OEM launched a leadership journey to facilitate a shared value system that supported a vision towards organisational success, by focusing on transformed ways of working and acting, as a global collective team. The outcome of this desired journey yielded eight Leadership Principles. These Leadership Principles are referred to, and included in the research study, to gain a more robust internal perspective of the leadership behaviours that are most advocated within the OEM, in relation to employee engagement. The objective of this research therefore was to establish the relationship between leadership and employee engagement in the respective OEM, by investigating the impact of transformational leadership and transactional leadership on employee engagement. A triangulation approach was adopted to analyse the data, using a combination of qualitative and quantitative research methodologies. The result when testing the reliability coefficient scores of the leadership instrument described a poor measure for transactional leadership, and a good measure for transformational leadership. Therefore, the results that stemmed from the statistical analysis in relation to transactional leadership could not be trusted. However, in the context of this research, it was found that there is a statistically significant relationship between transformational leadership and employee engagement. Whilst utilising the qualitative research methodology, it was found that there is a limited definition-based relationship between transactional leadership and the eight Leadership Principles. However, there is a definition-based relationship between the Leadership Principles and transformational leadership, owing to similarities found in the definition descriptions between at least six of the eight Leadership Principles. In the investigation of whether there is a definition-based relationship between the Leadership Principles and employee engagement, it was found that a limited definition-based relationship between the eight Leadership Principles and engagement existed. The research therefore met its objectives in determining a relationship between leadership and employee engagement in an Original Equipment Manufacturer in South Africa. , Thesis (MCom) -- Faculty of Commerce, Management, 2024
- Full Text:
- Date Issued: 2024-04-03
The Zimbabwe National Gender Policy (NGP) 2013–2017 and Women’s Economic Empowerment (WEE): a study of small-scale gold miners in the Bubi and Gwanda rural districts, Zimbabwe
- Moyo, Phoebe Michelle Zibusiso Sandi
- Authors: Moyo, Phoebe Michelle Zibusiso Sandi
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/434638 , vital:73092 , DOI 10.21504/10962/434638
- Description: The study examines the impact of Zimbabwe’s second National Gender Policy (NGP) 2013-2017 under the Ministry of Women’s Affairs, Gender and Community Development on women’s access to and control over productive resources in the artisanal and small-scale gold mining sector in Bubi and Gwanda rural districts of Zimbabwe. Despite the implementation of the NGP over the past fourteen years, its effect on the economic empowerment of women has not been investigated adequately. Women’s economic empowerment (WEE) is recognized as a crucial development strategy. However, it faces challenges related to the tensions between structure and agency. Some perceive WEE as an entrepreneurial concept focusing on equal access and control over productive resources like credit, equipment, skills, and business training. Others argue that WEE should encompass more than just resource access and control by addressing structural factors that hinder women’s agency e.g. unequal social relations between men and women, patriarchy, unpaid care work, and sociocultural norms. The study employed a hybrid lens, combining structure and agency to analyse the implementation of the NGP’s empowerment programs. Drawing on Kabeer’s (1994) Social Relations Approach (SRA), the study utilized two key concepts from the SRA, namely social relations and institutional analysis, to examine the interaction between the NGP and various institutions (market, community, and family) where women are located. To gain a comprehensive understanding of the ways in which the NGP has supported or impeded WEE among the female small-scale gold miners in Bubi and Gwanda, a qualitative approach was employed as an investigative method. The findings indicated that the NGP adopts a liberal or agency centred approach to WEE. This approach emphasizes women’s agency and their ability to fulfil their potential in the public sphere. The NGP has facilitated access to credit, equipment, skills, and business training. However, the evidence also highlighted the uneven implementation of the NGP’s empowerment programs between the Bubi and Gwanda districts. Overall, the evidence revealed that, while the NGP has addressed gender inequalities to a limited degree, it has also reinforced class inequalities. The NGP’s empowerment programs have overlooked the structural factors that keep women in subordinate positions, such as the unequal social relations that exist between men and women, patriarchy, unpaid care work and sociocultural norms. , Thesis (PhD) -- Faculty of Humanities, Sociology, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Moyo, Phoebe Michelle Zibusiso Sandi
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Doctoral theses , text
- Identifier: http://hdl.handle.net/10962/434638 , vital:73092 , DOI 10.21504/10962/434638
- Description: The study examines the impact of Zimbabwe’s second National Gender Policy (NGP) 2013-2017 under the Ministry of Women’s Affairs, Gender and Community Development on women’s access to and control over productive resources in the artisanal and small-scale gold mining sector in Bubi and Gwanda rural districts of Zimbabwe. Despite the implementation of the NGP over the past fourteen years, its effect on the economic empowerment of women has not been investigated adequately. Women’s economic empowerment (WEE) is recognized as a crucial development strategy. However, it faces challenges related to the tensions between structure and agency. Some perceive WEE as an entrepreneurial concept focusing on equal access and control over productive resources like credit, equipment, skills, and business training. Others argue that WEE should encompass more than just resource access and control by addressing structural factors that hinder women’s agency e.g. unequal social relations between men and women, patriarchy, unpaid care work, and sociocultural norms. The study employed a hybrid lens, combining structure and agency to analyse the implementation of the NGP’s empowerment programs. Drawing on Kabeer’s (1994) Social Relations Approach (SRA), the study utilized two key concepts from the SRA, namely social relations and institutional analysis, to examine the interaction between the NGP and various institutions (market, community, and family) where women are located. To gain a comprehensive understanding of the ways in which the NGP has supported or impeded WEE among the female small-scale gold miners in Bubi and Gwanda, a qualitative approach was employed as an investigative method. The findings indicated that the NGP adopts a liberal or agency centred approach to WEE. This approach emphasizes women’s agency and their ability to fulfil their potential in the public sphere. The NGP has facilitated access to credit, equipment, skills, and business training. However, the evidence also highlighted the uneven implementation of the NGP’s empowerment programs between the Bubi and Gwanda districts. Overall, the evidence revealed that, while the NGP has addressed gender inequalities to a limited degree, it has also reinforced class inequalities. The NGP’s empowerment programs have overlooked the structural factors that keep women in subordinate positions, such as the unequal social relations that exist between men and women, patriarchy, unpaid care work and sociocultural norms. , Thesis (PhD) -- Faculty of Humanities, Sociology, 2024
- Full Text:
- Date Issued: 2024-04-03
Tradition and change in the Imfene dance of the amaMpondo in the Ntabankulu district of the Eastern Cape province
- Authors: Mtsini, Nontuthuzelo
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434791 , vital:73105
- Description: Access restricted. Expected release 2025. , Thesis (MMus) -- Faculty of Humanities, Music and Musicology, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Mtsini, Nontuthuzelo
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434791 , vital:73105
- Description: Access restricted. Expected release 2025. , Thesis (MMus) -- Faculty of Humanities, Music and Musicology, 2024
- Full Text:
- Date Issued: 2024-04-03
Yield curve and business cycle dynamics in South Africa: new evidence from a Markov switching model
- Authors: Rotich, Mercyline Chepkemoi
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434739 , vital:73101
- Description: Globally, several empirical studies have demonstrated the ability of the yield spread to predict a recession in a country. In South Africa, previous studies have not only shown the yield curve's predictive power but have further demonstrated that it outperforms other commonly used variables, such as the growth rate of real money supply, changes in stock prices, and the index of leading economic indicators. However, some recent studies have shown that the yield spread (the spread between 10-year bonds and 3-month Treasury bills) gave false signals of recession. In this study, we explore the possible reasons for the false signals of the yield spread by addressing the following questions. Does the yield spread used matter? Does the measure of the business cycle used matter? And do the estimation techniques used matter? To address the first question, unlike the previous studies, this paper uses four different yield spreads- depicting short-term, medium-term, and long-term government bonds against the backdrop of a changing structure of bond holding, which reflects the increasing risk eversion of investors in South Africa. Second, the paper used different measures of business cycles, namely industrial production index, lagging, coincident, and leading economic indicators. The empirical models were estimated using both univariate and multivariate Markov switching models. As economic theory suggests, the univariate Markov switching model was used to determine if each variable exhibits a significant regime switching. The multivariate Markov switching model was estimated for each business cycle and yield spread variable, with each of the other variables serving as a non-switching explanatory variable, thereby addressing potential endogeneity concerns and the predictive power of the explanatory variable. Finally, the multivariate Markov switching model was estimated for three monthly sample periods, a full sample for 1986 to 2022, and two sub-samples – 1986 to 2009 and 2010 to 2022. This analysis consistently reveals significant regime-switching behavior across all the series thus, affirming the superiority of the regime switching model over the standard model used in previous studies. By analyzing the transition probabilities and the expected durations between these regimes, we find that including the spreads in the business cycle model improves the models’ predictability, with the medium-term bonds spread performing better than the usual long-term spread. The smoothed regime probability of the best-performing models is compared with the SARB recession dates; the two closely resemble each other, proving that the Markov switching model can help predict the turning points in the business cycle in South Africa. , Thesis (MCom) -- Faculty of Commerce, Economics and Economic History, 2024
- Full Text:
- Date Issued: 2024-04-03
- Authors: Rotich, Mercyline Chepkemoi
- Date: 2024-04-03
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/434739 , vital:73101
- Description: Globally, several empirical studies have demonstrated the ability of the yield spread to predict a recession in a country. In South Africa, previous studies have not only shown the yield curve's predictive power but have further demonstrated that it outperforms other commonly used variables, such as the growth rate of real money supply, changes in stock prices, and the index of leading economic indicators. However, some recent studies have shown that the yield spread (the spread between 10-year bonds and 3-month Treasury bills) gave false signals of recession. In this study, we explore the possible reasons for the false signals of the yield spread by addressing the following questions. Does the yield spread used matter? Does the measure of the business cycle used matter? And do the estimation techniques used matter? To address the first question, unlike the previous studies, this paper uses four different yield spreads- depicting short-term, medium-term, and long-term government bonds against the backdrop of a changing structure of bond holding, which reflects the increasing risk eversion of investors in South Africa. Second, the paper used different measures of business cycles, namely industrial production index, lagging, coincident, and leading economic indicators. The empirical models were estimated using both univariate and multivariate Markov switching models. As economic theory suggests, the univariate Markov switching model was used to determine if each variable exhibits a significant regime switching. The multivariate Markov switching model was estimated for each business cycle and yield spread variable, with each of the other variables serving as a non-switching explanatory variable, thereby addressing potential endogeneity concerns and the predictive power of the explanatory variable. Finally, the multivariate Markov switching model was estimated for three monthly sample periods, a full sample for 1986 to 2022, and two sub-samples – 1986 to 2009 and 2010 to 2022. This analysis consistently reveals significant regime-switching behavior across all the series thus, affirming the superiority of the regime switching model over the standard model used in previous studies. By analyzing the transition probabilities and the expected durations between these regimes, we find that including the spreads in the business cycle model improves the models’ predictability, with the medium-term bonds spread performing better than the usual long-term spread. The smoothed regime probability of the best-performing models is compared with the SARB recession dates; the two closely resemble each other, proving that the Markov switching model can help predict the turning points in the business cycle in South Africa. , Thesis (MCom) -- Faculty of Commerce, Economics and Economic History, 2024
- Full Text:
- Date Issued: 2024-04-03
A review of the quality of the covid-19 terminology that has been translated into isiXhosa
- Authors: Kamtein, Khanyisa
- Date: 2024-04
- Subjects: African languages -- Translating , Communication -- Language , Communication in medicine
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63080 , vital:73185
- Description: The outbreak of the Covid-19 pandemic affected the whole world. Consequently, countries were forced to lock down and citizens had to be quarantined to control the spread of the virus. Accordingly, the World Health Organization (WHO) came up with safety measures to try and mitigate the spread of the virus. These measures included Covid-19 health communication, and this communication was transmitted mostly through the media. However, this crucial health communication was mostly conveyed in English. The cascading of the Covid-19 health communication in English proved to be problematic worldwide especially for linguistically diverse countries like South Africa. As a result, the South African government had to put measures in place to ensure that the health communication regarding Covid-19 could reach every citizen in the country by commissioning translation services to urgently translate terms relating to Covid-19 into all the South African indigenous languages including isiXhosa. Hence the South African government and City of Tshwane decided to enlist the services of the South African Centre for Digital Language Resources (SaDiLaR) and the Pan South African Language Board (PanSALB) to translate the Covid-19 terminology into all the indigenous languages spoken in the country. This study therefore aims to examine the quality and the accuracy of the translated Covid-19 terms into isiXhosa especially since the translation of these terms had to be done urgently. The study will follow a qualitative method approach and use the skopos theory as the lens of the study. Skopos refers to purpose, intention, and aim. The theory is known as a purpose for action and the reader in this theory is important in determining the purpose of the translation at hand. In evaluating the terminology that has been translated the theory will be applied to determine whether the purpose and the aim of the terminology was adequately carried out to the intended audience. The English terms and isiXhosa terms collected in this research which will be analysed are sourced from the material that was developed and compiled by SaDiLaR and PanSALB and subsequently cascaded to the public during the Covid-19 pandemic. The study will analyse only the (75) translated isiXhosa terms. , Thesis (MA) -- Faculty of Humanities, School of Language, Media and Communication, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Kamtein, Khanyisa
- Date: 2024-04
- Subjects: African languages -- Translating , Communication -- Language , Communication in medicine
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63080 , vital:73185
- Description: The outbreak of the Covid-19 pandemic affected the whole world. Consequently, countries were forced to lock down and citizens had to be quarantined to control the spread of the virus. Accordingly, the World Health Organization (WHO) came up with safety measures to try and mitigate the spread of the virus. These measures included Covid-19 health communication, and this communication was transmitted mostly through the media. However, this crucial health communication was mostly conveyed in English. The cascading of the Covid-19 health communication in English proved to be problematic worldwide especially for linguistically diverse countries like South Africa. As a result, the South African government had to put measures in place to ensure that the health communication regarding Covid-19 could reach every citizen in the country by commissioning translation services to urgently translate terms relating to Covid-19 into all the South African indigenous languages including isiXhosa. Hence the South African government and City of Tshwane decided to enlist the services of the South African Centre for Digital Language Resources (SaDiLaR) and the Pan South African Language Board (PanSALB) to translate the Covid-19 terminology into all the indigenous languages spoken in the country. This study therefore aims to examine the quality and the accuracy of the translated Covid-19 terms into isiXhosa especially since the translation of these terms had to be done urgently. The study will follow a qualitative method approach and use the skopos theory as the lens of the study. Skopos refers to purpose, intention, and aim. The theory is known as a purpose for action and the reader in this theory is important in determining the purpose of the translation at hand. In evaluating the terminology that has been translated the theory will be applied to determine whether the purpose and the aim of the terminology was adequately carried out to the intended audience. The English terms and isiXhosa terms collected in this research which will be analysed are sourced from the material that was developed and compiled by SaDiLaR and PanSALB and subsequently cascaded to the public during the Covid-19 pandemic. The study will analyse only the (75) translated isiXhosa terms. , Thesis (MA) -- Faculty of Humanities, School of Language, Media and Communication, 2024
- Full Text:
- Date Issued: 2024-04
An assessment of the presidential youth employment programme on job creation in the department of Education, Eastern Cape
- Authors: Mnqwazi, Zweledinga
- Date: 2024-04
- Subjects: Job creation -- South Africa -- Eastern Cape , Youth development -- South Africa -- Eastern Cape , Youth -- Services for
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63357 , vital:73260
- Description: The presidential youth employment stimulus programme is a prominent imitative by the South African government aimed at addressing poverty and youth unemployment in the country. the programme has created many job opportunities for the youth in various government departments. in this study, the primary focus was on examining the impact of the programme on job creation within the Eastern Cape Department of Education, a province characterized by unique socio-economic challenges. The focused approach aimed to provide contextually relevant findings that may possibly contribute to the broader understanding of youth employment interventions on job creation. A qualitative study based on secondary data collection techniques was used to find answers to the research questions. Government reports, textbooks, and reports from the Eastern Cape Department of Education were the sources of data collection . In analyzing the gathered data, thematic analysis was employed following the guidelines by Braun and Clarke (2006). The study findings provide insights into the strengths of the presidential youth employment initiative, which includes employment opportunities, skills development and training. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Mnqwazi, Zweledinga
- Date: 2024-04
- Subjects: Job creation -- South Africa -- Eastern Cape , Youth development -- South Africa -- Eastern Cape , Youth -- Services for
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63357 , vital:73260
- Description: The presidential youth employment stimulus programme is a prominent imitative by the South African government aimed at addressing poverty and youth unemployment in the country. the programme has created many job opportunities for the youth in various government departments. in this study, the primary focus was on examining the impact of the programme on job creation within the Eastern Cape Department of Education, a province characterized by unique socio-economic challenges. The focused approach aimed to provide contextually relevant findings that may possibly contribute to the broader understanding of youth employment interventions on job creation. A qualitative study based on secondary data collection techniques was used to find answers to the research questions. Government reports, textbooks, and reports from the Eastern Cape Department of Education were the sources of data collection . In analyzing the gathered data, thematic analysis was employed following the guidelines by Braun and Clarke (2006). The study findings provide insights into the strengths of the presidential youth employment initiative, which includes employment opportunities, skills development and training. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2024
- Full Text:
- Date Issued: 2024-04
An in vitro assessment of pharmacodynamic interactions between selected herbal extracts and anticancer chemotherapeutic agents
- Hwehwe, Nyashadzashe, Swanepoel, Bresler
- Authors: Hwehwe, Nyashadzashe , Swanepoel, Bresler
- Date: 2024-04
- Subjects: Chemotherapy , Herbs -- Therapeutic use , Antineoplastic agents
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63506 , vital:73383
- Description: Cancer is a disease caused by uncontrolled growth and spreading of abnormal cells to distant body parts. Approximately 19.3 million and 10 million new cancer cases and cancer deaths, respectively were recorded in 2020. Despite advancements in prevention and therapeutic strategies, cancer remains a global health problem. Cancer patients are increasingly seeking complementary and alternative medicines, of which herbal medicines are the most common form of CAM used by patients. Numerous in vitro and in vivo studies of herbal medicines in cancer have shown that they have antioxidant and anticancer (antitumor and anti-proliferative) properties. While concurrent use with conventional cancer treatments may improve treatment efficacy, alleviate chemotherapy-related side effects, boost the immune system, or impede drug resistance, it can also prompt drug-herbal interactions, and this may affect the pharmacodynamics and pharmacokinetics of the chemotherapeutic drug. This study aimed to determine relevant pharmacodynamic interactions with chemotherapeutic drugs and investigate such interactions' mechanisms. The objectives of the study were to screen the cytotoxicity effects of drug compounds, herbal extracts, and drug-herb combinations, to determine the ability of treatments to induce apoptosis, and to determine the most beneficial treatment. The cytotoxic effects of cisplatin in HeLa cells, tamoxifen in MCF7 cells, 5-fluorouracil in Caco-2 cells, and grapeseed, green tea, fermented rooibos, and green rooibos in all the listed cell lines were evaluated individually and in combination using the bis-Benzamide H 33342 trihydrochloride/propidium iodide (Hoechst 33342/PI) dual staining method. CompuSyn 1.0 Software was used to quantify synergism and antagonism. The mechanism of apoptosis induction of the different synergetic combinations, drug compounds, and herbal extracts was illustrated by quantitative fluorescence image analysis, specifically cell cycle analysis, phosphatidylserine translocation, mitochondrial membrane potential analysis, caspase 3 activation, and reactive oxygen species production using the relevant contrast dyes. Grapeseed displayed cytotoxicity towards MCF7 and HeLa cells (IC50 57.98 and 83.28 μg/mL, respectively). Green tea was only cytotoxic against HeLa cells at an IC50 of 91,92 μg/mL. None of the extracts displayed cytotoxicity against Caco-2 cells (IC50 values > 200μg/mL). If the herbal extracts had inconclusive IC50 values in the three cell lines subsequent experiments were conducted using 100 μg/mL. The results showed that most of the combinations were antagonistic but, some combinations had synergistic or enhancement effects(1:3 for cisplatin with grape seed or green tea and tamoxifen with grapeseed or green tea, and 3:1 for cisplatin with green tea as well as for tamoxifen with fermented rooibos or green rooibos, and all the 1:1 combinations of 5- fluorouracil with all herbal extracts) with a combination index (CI) < 1. Grape seed and green tea were found to induce apoptosis in the three cell lines. Assays that were conducted to detect apoptosis induction showed positive staining for phosphatidylserine (PS), activated caspase 3, and reactive oxygen species (ROS), mitochondrial membrane depolarization. Analysis of the cell cycle showed two things; 1) that grape seed and green tea were apoptotic in HeLa and MCF7 cells only, and 2) the extracts of green tea and green rooibos, and the combinations of grape seed with all drug compounds arrested the cell in more than one phase of the cell cycle. The combinations of grapeseed and green tea potentially induced apoptosis in various manners but those with both rooibos extracts were unclear in all the cell lines. The results for combinations with grapeseed and green tea are promising and provide a basis for further research as combinations of chemotherapeutic drugs and herbal extracts may be effective therapeutic strategies. , Thesis (MPharm) -- Faculty of Health Sciences, School of Clinical Care & Medicinal Sciences, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Hwehwe, Nyashadzashe , Swanepoel, Bresler
- Date: 2024-04
- Subjects: Chemotherapy , Herbs -- Therapeutic use , Antineoplastic agents
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63506 , vital:73383
- Description: Cancer is a disease caused by uncontrolled growth and spreading of abnormal cells to distant body parts. Approximately 19.3 million and 10 million new cancer cases and cancer deaths, respectively were recorded in 2020. Despite advancements in prevention and therapeutic strategies, cancer remains a global health problem. Cancer patients are increasingly seeking complementary and alternative medicines, of which herbal medicines are the most common form of CAM used by patients. Numerous in vitro and in vivo studies of herbal medicines in cancer have shown that they have antioxidant and anticancer (antitumor and anti-proliferative) properties. While concurrent use with conventional cancer treatments may improve treatment efficacy, alleviate chemotherapy-related side effects, boost the immune system, or impede drug resistance, it can also prompt drug-herbal interactions, and this may affect the pharmacodynamics and pharmacokinetics of the chemotherapeutic drug. This study aimed to determine relevant pharmacodynamic interactions with chemotherapeutic drugs and investigate such interactions' mechanisms. The objectives of the study were to screen the cytotoxicity effects of drug compounds, herbal extracts, and drug-herb combinations, to determine the ability of treatments to induce apoptosis, and to determine the most beneficial treatment. The cytotoxic effects of cisplatin in HeLa cells, tamoxifen in MCF7 cells, 5-fluorouracil in Caco-2 cells, and grapeseed, green tea, fermented rooibos, and green rooibos in all the listed cell lines were evaluated individually and in combination using the bis-Benzamide H 33342 trihydrochloride/propidium iodide (Hoechst 33342/PI) dual staining method. CompuSyn 1.0 Software was used to quantify synergism and antagonism. The mechanism of apoptosis induction of the different synergetic combinations, drug compounds, and herbal extracts was illustrated by quantitative fluorescence image analysis, specifically cell cycle analysis, phosphatidylserine translocation, mitochondrial membrane potential analysis, caspase 3 activation, and reactive oxygen species production using the relevant contrast dyes. Grapeseed displayed cytotoxicity towards MCF7 and HeLa cells (IC50 57.98 and 83.28 μg/mL, respectively). Green tea was only cytotoxic against HeLa cells at an IC50 of 91,92 μg/mL. None of the extracts displayed cytotoxicity against Caco-2 cells (IC50 values > 200μg/mL). If the herbal extracts had inconclusive IC50 values in the three cell lines subsequent experiments were conducted using 100 μg/mL. The results showed that most of the combinations were antagonistic but, some combinations had synergistic or enhancement effects(1:3 for cisplatin with grape seed or green tea and tamoxifen with grapeseed or green tea, and 3:1 for cisplatin with green tea as well as for tamoxifen with fermented rooibos or green rooibos, and all the 1:1 combinations of 5- fluorouracil with all herbal extracts) with a combination index (CI) < 1. Grape seed and green tea were found to induce apoptosis in the three cell lines. Assays that were conducted to detect apoptosis induction showed positive staining for phosphatidylserine (PS), activated caspase 3, and reactive oxygen species (ROS), mitochondrial membrane depolarization. Analysis of the cell cycle showed two things; 1) that grape seed and green tea were apoptotic in HeLa and MCF7 cells only, and 2) the extracts of green tea and green rooibos, and the combinations of grape seed with all drug compounds arrested the cell in more than one phase of the cell cycle. The combinations of grapeseed and green tea potentially induced apoptosis in various manners but those with both rooibos extracts were unclear in all the cell lines. The results for combinations with grapeseed and green tea are promising and provide a basis for further research as combinations of chemotherapeutic drugs and herbal extracts may be effective therapeutic strategies. , Thesis (MPharm) -- Faculty of Health Sciences, School of Clinical Care & Medicinal Sciences, 2024
- Full Text:
- Date Issued: 2024-04
An Investigation into the challenges of translating mathematical terminologies into Xitsonga
- Authors: Sambo, Tintswalo Teressa
- Date: 2024-04
- Subjects: Mathematical linguistics , Mathematics , Translating and interpreting
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63495 , vital:73382
- Description: Mathematics in South Africa is one of the subjects that is considered ‘difficult’ by many learners. The proof of this statement is reflected by the low mathematical pass rate in many South African schools. One of the challenges that has been highlighted by learners and teachers is that the language of mathematics is challenging. This implies that learners find it difficult to understand some of the mathematical terminologies and content that is being taught. The main reason for the challenge of grasping mathematical terminologies that has been cited by learners and educators is the language of learning and teaching (LOLT). Mathematics is taught in English in most South African schools even though many learners speak one of the indigenous South African official languages (if one excludes English and Afrikaans) at home and get to use and be exposed to English as the medium of learning and teaching only at school. While mathematics remains a challenge in South Africa, research shows that when home languages are used in a mathematics classroom, it enhances the learners understanding. However, it is not always simple to transfer mathematics from English to an African language. There are complexities associated with translation that include the lack of vocabulary in the target language which in this case is Xitsonga. The lack of terminologies in Xitsonga is one of the challenges that occur during the process of translation. This purpose of this research is to examine the challenges of translating mathematical terminologies from English into Xitsonga and to find the strategies that can be used to assist learners to improve their understanding of mathematics. As such, a qualitative research method will be used to select the mathematical terminologies extracted froma mathematics bilingual dictionary with the aim of examining the quality of the translation and identifying the challenges that have been experience by translators. , Thesis (MA) -- Faculty of Humanities, School of Language, Media and Communication, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Sambo, Tintswalo Teressa
- Date: 2024-04
- Subjects: Mathematical linguistics , Mathematics , Translating and interpreting
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63495 , vital:73382
- Description: Mathematics in South Africa is one of the subjects that is considered ‘difficult’ by many learners. The proof of this statement is reflected by the low mathematical pass rate in many South African schools. One of the challenges that has been highlighted by learners and teachers is that the language of mathematics is challenging. This implies that learners find it difficult to understand some of the mathematical terminologies and content that is being taught. The main reason for the challenge of grasping mathematical terminologies that has been cited by learners and educators is the language of learning and teaching (LOLT). Mathematics is taught in English in most South African schools even though many learners speak one of the indigenous South African official languages (if one excludes English and Afrikaans) at home and get to use and be exposed to English as the medium of learning and teaching only at school. While mathematics remains a challenge in South Africa, research shows that when home languages are used in a mathematics classroom, it enhances the learners understanding. However, it is not always simple to transfer mathematics from English to an African language. There are complexities associated with translation that include the lack of vocabulary in the target language which in this case is Xitsonga. The lack of terminologies in Xitsonga is one of the challenges that occur during the process of translation. This purpose of this research is to examine the challenges of translating mathematical terminologies from English into Xitsonga and to find the strategies that can be used to assist learners to improve their understanding of mathematics. As such, a qualitative research method will be used to select the mathematical terminologies extracted froma mathematics bilingual dictionary with the aim of examining the quality of the translation and identifying the challenges that have been experience by translators. , Thesis (MA) -- Faculty of Humanities, School of Language, Media and Communication, 2024
- Full Text:
- Date Issued: 2024-04
Assessing rural senior primary school natural science teachers’ TPACK: a case study
- Authors: Silvanus, Secilia Tulikefo
- Date: 2024-04
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/423902 , vital:72103
- Description: In today's world, technology has changed how people live and behave. The influence of technology contemplates a similar change in the education processes of teaching and learning. Many governments worldwide invest hugely in providing technological tools and facilities and training teachers to improve teaching and learning. The availability and access to technologies in schools seem to offer teachers opportunities to develop technological knowledge and integrate technology into teaching. Literature indicates that teachers must possess technological pedagogical content knowledge (TPACK) to integrate technology into teaching and learning processes effectively. However, other scholars have also suggested that teachers' TPACK develops and is shaped by many contexts. This study, therefore, sought to assess the rural senior primary Natural science teachers' TPACK. This qualitative case study was conducted with senior primary Natural science teachers in the educational circuit of Endola. An interpretive paradigm underpinned the study. The study employed semi-structured questionnaires, semi-structured interviews, focus group interviews, and observation to collect the data. The study used the TPACK as a theoretical and analytical framework. The study results showed that participants had a firmer grasp of subject content (CK) and traditional teaching methods (Pedagogical Knowledge - PK and Pedagogical Content Knowledge - PCK) compared to technological knowledge (TK) and technology-based pedagogies (Technological Pedagogical Knowledge - TPK, Technological Content Knowledge - TCK, and Technological Pedagogical Content Knowledge (TPCK). Findings support that the participants draw upon sources of Technological Pedagogical Content Knowledge (TPACK) closely aligned with Content Knowledge (CK), Technological Content Knowledge (TCK), and Technological Pedagogical Knowledge (TPK) to integrate technology. The study included inadequate professional development, teachers' attitudes, insufficient hardware and internet connectivity, limited technological knowledge, time constraints, and restricted access to technology tools and resources as obstacles for teachers attempting to incorporate technology into their classrooms effectively. Furthermore, the data highlights ICT training and teachers' interest as enablers that motivated participants to integrate technology into their teaching practices. Therefore, the study recommends professional development programs focusing on providing science teachers with practical skills to utilise different technologies and address common technical issues. , Thesis (MEd) -- Faculty of Education, Secondary and Post-School Education, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Silvanus, Secilia Tulikefo
- Date: 2024-04
- Subjects: Uncatalogued
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/423902 , vital:72103
- Description: In today's world, technology has changed how people live and behave. The influence of technology contemplates a similar change in the education processes of teaching and learning. Many governments worldwide invest hugely in providing technological tools and facilities and training teachers to improve teaching and learning. The availability and access to technologies in schools seem to offer teachers opportunities to develop technological knowledge and integrate technology into teaching. Literature indicates that teachers must possess technological pedagogical content knowledge (TPACK) to integrate technology into teaching and learning processes effectively. However, other scholars have also suggested that teachers' TPACK develops and is shaped by many contexts. This study, therefore, sought to assess the rural senior primary Natural science teachers' TPACK. This qualitative case study was conducted with senior primary Natural science teachers in the educational circuit of Endola. An interpretive paradigm underpinned the study. The study employed semi-structured questionnaires, semi-structured interviews, focus group interviews, and observation to collect the data. The study used the TPACK as a theoretical and analytical framework. The study results showed that participants had a firmer grasp of subject content (CK) and traditional teaching methods (Pedagogical Knowledge - PK and Pedagogical Content Knowledge - PCK) compared to technological knowledge (TK) and technology-based pedagogies (Technological Pedagogical Knowledge - TPK, Technological Content Knowledge - TCK, and Technological Pedagogical Content Knowledge (TPCK). Findings support that the participants draw upon sources of Technological Pedagogical Content Knowledge (TPACK) closely aligned with Content Knowledge (CK), Technological Content Knowledge (TCK), and Technological Pedagogical Knowledge (TPK) to integrate technology. The study included inadequate professional development, teachers' attitudes, insufficient hardware and internet connectivity, limited technological knowledge, time constraints, and restricted access to technology tools and resources as obstacles for teachers attempting to incorporate technology into their classrooms effectively. Furthermore, the data highlights ICT training and teachers' interest as enablers that motivated participants to integrate technology into their teaching practices. Therefore, the study recommends professional development programs focusing on providing science teachers with practical skills to utilise different technologies and address common technical issues. , Thesis (MEd) -- Faculty of Education, Secondary and Post-School Education, 2024
- Full Text:
- Date Issued: 2024-04
Assessing the management of water services in Fairview, Harry Gwala district municipality
- Authors: Mazibuko, Nosipho Faith
- Date: 2024-04
- Subjects: Water-supply -- Research -- Management , Water-supply -- Developing countries -- Management , Infrastructure (Economics) -- Developing countries
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63276 , vital:73243
- Description: This study sought to assess the management of water services in the Fairview community within the Ixopo town under the Harry Gwala District Municipality (HGDM). The study was further motivated by the need to ascertain stakeholders’ perceptions on the response to water shortage challenges in the Fairview community, assess Fairview community members’ knowledge, and identify opportunities brought about by water shortages in this community. The study was anchored on the service quality model (SERVQUAL) as the theoretical framework. The research design of the study was exploratory and used both qualitative and quantitative methods. The target population of the study consisted of ordinary members of the Fairview community and managerial staff at the HGDM. The qualitative part of the study involved eight (n = 8) managerial employees at the municipality. In total, 120 questionnaires were despatched, and 110 were returned, which gave a 92% response rate for the quantitative part of the study. The questionnaire respondents were chosen by random sampling, while the interview respondents were chosen by purposive sampling. The quantitative data were analysed using descriptive and inferential statistics, while the qualitative data were analysed using applied thematic analysis. The study revealed that there is generally a negative perception of the municipal responses to addressing water supply challenges and that the municipality does not always act promptly to water supply challenges. Perceptions of poor-quality service provision regarding responsiveness, reliability, assurance, and empathy were found. The findings also revealed that the Fairview community members are generally knowledgeable about water conservation. The study unveiled opportunities for addressing water supply challenges, such as mobilising funds from stakeholders to build additional water reticulation, harvesting capacity, and modernisation of water management, and recommends that the municipality immediately conduct public participation meetings and citizen satisfaction surveys to ascertain community service delivery expectations, followed by developing service quality standards and performance agreements with municipal staff to improve residents’ perceptions of the municipality’s ability to respond to water supply challenges. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2024
- Full Text:
- Date Issued: 2024-04
- Authors: Mazibuko, Nosipho Faith
- Date: 2024-04
- Subjects: Water-supply -- Research -- Management , Water-supply -- Developing countries -- Management , Infrastructure (Economics) -- Developing countries
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/63276 , vital:73243
- Description: This study sought to assess the management of water services in the Fairview community within the Ixopo town under the Harry Gwala District Municipality (HGDM). The study was further motivated by the need to ascertain stakeholders’ perceptions on the response to water shortage challenges in the Fairview community, assess Fairview community members’ knowledge, and identify opportunities brought about by water shortages in this community. The study was anchored on the service quality model (SERVQUAL) as the theoretical framework. The research design of the study was exploratory and used both qualitative and quantitative methods. The target population of the study consisted of ordinary members of the Fairview community and managerial staff at the HGDM. The qualitative part of the study involved eight (n = 8) managerial employees at the municipality. In total, 120 questionnaires were despatched, and 110 were returned, which gave a 92% response rate for the quantitative part of the study. The questionnaire respondents were chosen by random sampling, while the interview respondents were chosen by purposive sampling. The quantitative data were analysed using descriptive and inferential statistics, while the qualitative data were analysed using applied thematic analysis. The study revealed that there is generally a negative perception of the municipal responses to addressing water supply challenges and that the municipality does not always act promptly to water supply challenges. Perceptions of poor-quality service provision regarding responsiveness, reliability, assurance, and empathy were found. The findings also revealed that the Fairview community members are generally knowledgeable about water conservation. The study unveiled opportunities for addressing water supply challenges, such as mobilising funds from stakeholders to build additional water reticulation, harvesting capacity, and modernisation of water management, and recommends that the municipality immediately conduct public participation meetings and citizen satisfaction surveys to ascertain community service delivery expectations, followed by developing service quality standards and performance agreements with municipal staff to improve residents’ perceptions of the municipality’s ability to respond to water supply challenges. , Thesis (MPA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2024
- Full Text:
- Date Issued: 2024-04