Coega industrial development zone as a catalyst for development in NMBM
- Authors: Younouss, Sanda Oumarou
- Date: 2018
- Subjects: Industrial development projects -- South Africa -- Port Elizabeth , Industrial development projects -- South Africa Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/36162 , vital:33901
- Description: It is common for countries to adopt growth-targeted strategies to address poverty and as a result, achieve development. South Africa is not an exception and that is the reason for implementing the industrial development zone (IDZ) programme, intended to achieve growth through exports. As part of this programme, the country established five IDZs, each of which operates in specific investment sectors. The economy of the Eastern Cape is experiencing difficulties in terms of unemployment, low wages and a declining population and the migration out of the Eastern Cape is due to limited job opportunities and low wages. The four largest economic sectors in the province are manufacturing, construction, agriculture and mining. The Coega IDZ (CIDZ) is located in the Eastern Cape Province of South Africa and operates in six investment sectors, namely automotive, agro-processing and aqua farming, chemical manufacturing, business process outsourcing, energy and metals. This research investigated the contribution of the CIDZ as a tool for development in the Eastern Cape and South Africa. It further investigates its contribution to the development of the Eastern Cape in the event of its expansion across three additional investment sectors, namely electronics, clothing and furniture. With the aim of conducting a proper assessment of their contribution, the strengths and weaknesses of these three investment sectors were elucidated. Additionally, the research described the operation of four special economic zones (SEZs), namely the Zarqa Free Zone, the Jebel Ali Free Zone, the East London Industrial Development Zone (ELIDZ) and the Coega Industrial Development Zone (CIDZ). The research methodology used was that of a descriptive study (literature-based). The research revealed that there is a need to add these three investment sectors to the CIDZ in order to develop the Eastern Cape, as they have the potential to meet the challenges that the province is facing. The research led to a number of recommendations inspired by the SEZs presented in the descriptive study, to improve the contribution of the CIDZ to the development of the Eastern Cape.
- Full Text:
- Date Issued: 2018
- Authors: Younouss, Sanda Oumarou
- Date: 2018
- Subjects: Industrial development projects -- South Africa -- Port Elizabeth , Industrial development projects -- South Africa Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/36162 , vital:33901
- Description: It is common for countries to adopt growth-targeted strategies to address poverty and as a result, achieve development. South Africa is not an exception and that is the reason for implementing the industrial development zone (IDZ) programme, intended to achieve growth through exports. As part of this programme, the country established five IDZs, each of which operates in specific investment sectors. The economy of the Eastern Cape is experiencing difficulties in terms of unemployment, low wages and a declining population and the migration out of the Eastern Cape is due to limited job opportunities and low wages. The four largest economic sectors in the province are manufacturing, construction, agriculture and mining. The Coega IDZ (CIDZ) is located in the Eastern Cape Province of South Africa and operates in six investment sectors, namely automotive, agro-processing and aqua farming, chemical manufacturing, business process outsourcing, energy and metals. This research investigated the contribution of the CIDZ as a tool for development in the Eastern Cape and South Africa. It further investigates its contribution to the development of the Eastern Cape in the event of its expansion across three additional investment sectors, namely electronics, clothing and furniture. With the aim of conducting a proper assessment of their contribution, the strengths and weaknesses of these three investment sectors were elucidated. Additionally, the research described the operation of four special economic zones (SEZs), namely the Zarqa Free Zone, the Jebel Ali Free Zone, the East London Industrial Development Zone (ELIDZ) and the Coega Industrial Development Zone (CIDZ). The research methodology used was that of a descriptive study (literature-based). The research revealed that there is a need to add these three investment sectors to the CIDZ in order to develop the Eastern Cape, as they have the potential to meet the challenges that the province is facing. The research led to a number of recommendations inspired by the SEZs presented in the descriptive study, to improve the contribution of the CIDZ to the development of the Eastern Cape.
- Full Text:
- Date Issued: 2018
A proposed service quality framework for multi-national supply logistics providers in the South African automotive industry
- Authors: Van Aswegen, Dawid Titus
- Date: 2017
- Subjects: Business logistics -- South Africa -- Management , Purchasing -- South Africa -- Management , Automobile industry and trade -- South Africa , Industrial procurement -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21307 , vital:29476
- Description: Managing a sustainable service business rests on two critical customer perceptions: Firstly, the perceived sufficiency of the value of the service, and secondly the level of value differentiation between the current service provider other service providers in the market. (DeSarbo, Ebbs, Fong & Snow, 2010; Parasuraman & Grewal, 2000) The direction for this study was prompted by the limited research available around service quality for Supply Logistics within the global automotive industry. The study identified the key factors that logistics service providers need to focus on when aligning their perceptions of service quality to that of their customers. The service gaps between customer and service provider perceptions are uncovered. Particular focus was given to: The definition gaps in service quality, The perceived level of service quality, and The size of service quality differentiation between service providers. The key finding of the study is that service differentiation is influenced by the ability of the Logistics Service Provider (LSP) to deliver a quality of service in line with the level of importance the various elements hold to the customer. The causal relationships offered a step wise understanding of improving the perceptions of customers. This perception forming process is outlined as follows: Firstly, create a common understanding of the definition of service quality and establish the comparative importance of the various elements. Having an understanding of how customers’ value service quality is a critical first step in delivering superior service. A proposed Service Quality Framework for multi-national Supply Logistics providers in the South African automotive industry Secondly, align efforts to achieve in accordance to the level of importance of the service elements. If this is achieved, LSP’s will retain positive differentiation to its competitors irrespective of the actions of those competitors. Lastly, LSP’s need to regularly review if their own perception of the service level (per element) is in line with that of the customer. The study created a service quality framework of 22 different service elements grouped in four service factors. The relative importance of these elements were uncovered. This offered insight for organizing the business around key service elements. Within Supply Logistics the operational-management-tools, engineering-skills, processes-stability and management-structure are typical elements around which customers form their perceptions. The quality of the direct staff holds the key to sustained customer satisfaction, much more so than the commercial arrangements, industry innovations and the prestige of the brand behind the service. This study laid a foundation from which future research can deeper explore the unique slant that geographical, organisational designation or customer brand lines hold on the service quality perception.
- Full Text:
- Date Issued: 2017
- Authors: Van Aswegen, Dawid Titus
- Date: 2017
- Subjects: Business logistics -- South Africa -- Management , Purchasing -- South Africa -- Management , Automobile industry and trade -- South Africa , Industrial procurement -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21307 , vital:29476
- Description: Managing a sustainable service business rests on two critical customer perceptions: Firstly, the perceived sufficiency of the value of the service, and secondly the level of value differentiation between the current service provider other service providers in the market. (DeSarbo, Ebbs, Fong & Snow, 2010; Parasuraman & Grewal, 2000) The direction for this study was prompted by the limited research available around service quality for Supply Logistics within the global automotive industry. The study identified the key factors that logistics service providers need to focus on when aligning their perceptions of service quality to that of their customers. The service gaps between customer and service provider perceptions are uncovered. Particular focus was given to: The definition gaps in service quality, The perceived level of service quality, and The size of service quality differentiation between service providers. The key finding of the study is that service differentiation is influenced by the ability of the Logistics Service Provider (LSP) to deliver a quality of service in line with the level of importance the various elements hold to the customer. The causal relationships offered a step wise understanding of improving the perceptions of customers. This perception forming process is outlined as follows: Firstly, create a common understanding of the definition of service quality and establish the comparative importance of the various elements. Having an understanding of how customers’ value service quality is a critical first step in delivering superior service. A proposed Service Quality Framework for multi-national Supply Logistics providers in the South African automotive industry Secondly, align efforts to achieve in accordance to the level of importance of the service elements. If this is achieved, LSP’s will retain positive differentiation to its competitors irrespective of the actions of those competitors. Lastly, LSP’s need to regularly review if their own perception of the service level (per element) is in line with that of the customer. The study created a service quality framework of 22 different service elements grouped in four service factors. The relative importance of these elements were uncovered. This offered insight for organizing the business around key service elements. Within Supply Logistics the operational-management-tools, engineering-skills, processes-stability and management-structure are typical elements around which customers form their perceptions. The quality of the direct staff holds the key to sustained customer satisfaction, much more so than the commercial arrangements, industry innovations and the prestige of the brand behind the service. This study laid a foundation from which future research can deeper explore the unique slant that geographical, organisational designation or customer brand lines hold on the service quality perception.
- Full Text:
- Date Issued: 2017
Assessment of microfinance efficacy on poverty reduction in Malawi with reference to Dedza District
- Authors: Mandala, O'Brien Mcniven
- Date: 2012
- Subjects: Microfinance -- Malawi , Poverty -- Malawi , Economic assistance, Domestic Malawi
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8996 , http://hdl.handle.net/10948/d1011040 , Microfinance -- Malawi , Poverty -- Malawi , Economic assistance, Domestic Malawi
- Description: Over the past two decades, various development approaches and strategies have been devised by policymakers, international development agencies, nongovernmental organizations, and others aiming at poverty reduction in developing countries. Microfinance is a strategy that has become a hot development topic and increasingly popular since the early 1990s. A considerable amount of multi- and bilateral aid has been channeled into microfinance programs in the Third World with varying degrees of success. Microfinance involves providing financial services in the form of savings and credit opportunities to the working poor (Johnson & Rogaly, 1997). The impression left by many of the defenders of this ‘faith’ is that here lies a magic bullet that can help to raise the living standards of the poor and help them climb out of poverty. However, the real world is not so simple and information is scarce and limited to confirm the poverty reduction benefits accrued by microfinance interventions. To this effect, it may be argued that overselling the benefits of microfinance runs the risk of misunderstanding what realistically can be expected from microfinance. This can lead to disillusionment when microfinance fails to live up to its expectations. However, like all development interventions, donors, governments, and other interested parties demand evaluations and impact assessment studies to ascertain the achievements and failures of microfinance programs. This research paper focused on the assessment of microfinance efficacy on poverty reduction. The study employs indicator-based method of evaluation and draws on a new cross-sectional survey of nearly 610 households, some of which are served by microfinance institution. The results unraveled microfinance efficacy on poverty reduction and offer another set of risk management and coping options in times of shocks and disasters. Households that have access to the MFI programs had increased consumption and durable assets than the control group of non clients. The study concludes that microfinance makes a meaningful contribution to poverty reduction, significant improvements in livelihood and enables the participants to escape poverty. Therefore, MFI client households are relatively better off than non clients in as far as poverty levels are concerned.
- Full Text:
- Date Issued: 2012
- Authors: Mandala, O'Brien Mcniven
- Date: 2012
- Subjects: Microfinance -- Malawi , Poverty -- Malawi , Economic assistance, Domestic Malawi
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8996 , http://hdl.handle.net/10948/d1011040 , Microfinance -- Malawi , Poverty -- Malawi , Economic assistance, Domestic Malawi
- Description: Over the past two decades, various development approaches and strategies have been devised by policymakers, international development agencies, nongovernmental organizations, and others aiming at poverty reduction in developing countries. Microfinance is a strategy that has become a hot development topic and increasingly popular since the early 1990s. A considerable amount of multi- and bilateral aid has been channeled into microfinance programs in the Third World with varying degrees of success. Microfinance involves providing financial services in the form of savings and credit opportunities to the working poor (Johnson & Rogaly, 1997). The impression left by many of the defenders of this ‘faith’ is that here lies a magic bullet that can help to raise the living standards of the poor and help them climb out of poverty. However, the real world is not so simple and information is scarce and limited to confirm the poverty reduction benefits accrued by microfinance interventions. To this effect, it may be argued that overselling the benefits of microfinance runs the risk of misunderstanding what realistically can be expected from microfinance. This can lead to disillusionment when microfinance fails to live up to its expectations. However, like all development interventions, donors, governments, and other interested parties demand evaluations and impact assessment studies to ascertain the achievements and failures of microfinance programs. This research paper focused on the assessment of microfinance efficacy on poverty reduction. The study employs indicator-based method of evaluation and draws on a new cross-sectional survey of nearly 610 households, some of which are served by microfinance institution. The results unraveled microfinance efficacy on poverty reduction and offer another set of risk management and coping options in times of shocks and disasters. Households that have access to the MFI programs had increased consumption and durable assets than the control group of non clients. The study concludes that microfinance makes a meaningful contribution to poverty reduction, significant improvements in livelihood and enables the participants to escape poverty. Therefore, MFI client households are relatively better off than non clients in as far as poverty levels are concerned.
- Full Text:
- Date Issued: 2012
The development of a business model for a non-profit organisation in Port Elizabeth : a case study
- Authors: Inman, Lydia Alice Annabel
- Date: 2004
- Subjects: Nonprofit organizations -- Planning , Business planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10868 , http://hdl.handle.net/10948/216 , Nonprofit organizations -- Planning , Business planning
- Description: Non-profit organisations are a niche sector of the service industry, which is increasing worldwide. This entails more competition for funding and a need for such organisations to adopt a management approach that is more akin to business, in order that the organisation will operate as effectively and efficiently as possible. Unlike business whose goal is to be profitable, the aim of non-profit organisations is to render a service to the community. Therefore, incorporating business principles into the management of the organisation is often in conflict with its aims. Furthermore, while the organisation’s donors want sound management, they want funding to be used for the recipients of the service and not for administration and salaries that help to ensure good governance. This study involved one such non-profit organisation that has been compelled to conform to management criteria as prescribed by the South African, Department of Social Development, in order to continue receiving the annual subsidies for salaries and running costs. This has meant various adjustments to the organisation’s operations including increased administration, the completion of an annual business plan and a change in emphasis to the service delivery. Through increased communication, the interviewees achieved greater consensus as to what business features were important for the effective management of the organisation. In addition, the development of a business model for a non-profit organisation was viewed as relevant, as it could assist in showing the stakeholders how the organisation operates. This would be particularly appropriate to its donors from business, who themselves use and understand such models and would see this development as a further move towards managing the organisation according to business principles.
- Full Text:
- Date Issued: 2004
- Authors: Inman, Lydia Alice Annabel
- Date: 2004
- Subjects: Nonprofit organizations -- Planning , Business planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10868 , http://hdl.handle.net/10948/216 , Nonprofit organizations -- Planning , Business planning
- Description: Non-profit organisations are a niche sector of the service industry, which is increasing worldwide. This entails more competition for funding and a need for such organisations to adopt a management approach that is more akin to business, in order that the organisation will operate as effectively and efficiently as possible. Unlike business whose goal is to be profitable, the aim of non-profit organisations is to render a service to the community. Therefore, incorporating business principles into the management of the organisation is often in conflict with its aims. Furthermore, while the organisation’s donors want sound management, they want funding to be used for the recipients of the service and not for administration and salaries that help to ensure good governance. This study involved one such non-profit organisation that has been compelled to conform to management criteria as prescribed by the South African, Department of Social Development, in order to continue receiving the annual subsidies for salaries and running costs. This has meant various adjustments to the organisation’s operations including increased administration, the completion of an annual business plan and a change in emphasis to the service delivery. Through increased communication, the interviewees achieved greater consensus as to what business features were important for the effective management of the organisation. In addition, the development of a business model for a non-profit organisation was viewed as relevant, as it could assist in showing the stakeholders how the organisation operates. This would be particularly appropriate to its donors from business, who themselves use and understand such models and would see this development as a further move towards managing the organisation according to business principles.
- Full Text:
- Date Issued: 2004
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