Challenges experienced by educators of tourism and coping strategies
- Authors: Muller, Merilyn Elizabeth
- Date: 2020
- Subjects: Tourism -- Study and teaching -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/49964 , vital:41965
- Description: Education is imperative for the economy and for the employment of the youth, particularly given the high levels of youth unemployment in South Africa. The introduction of Tourism as a school subject is perceived as a gateway to employment opportunities for unemployed people and as a means to stimulate the economy of the country. Educators, especially in South African township schools, often teach in less favourable conditions and experience many challenges which require innovative solutions. This study contributes to an understanding of the challenges faced by educators teaching Tourism, especially educators teaching in township areas in the Nelson Mandela Bay district. Of particular importance is the coping strategies used by these educators to innovatively deal with these challenges. This purpose of the study was therefore to investigate the challenges experienced by educators that teach Tourism at township high schools in two Circuit Management Centres (CMC) in the Nelson Mandela Bay district in Port Elizabeth. A qualitative research design was followed with interviews as the empirical data collecting tool. The sample consisted of 16 educators teaching Tourism to Grade 11 and 12 learners at selected schools. The data collected was analysed qualitatively, using thematic analysis. The findings of this study revealed many challenges experienced by educators of Tourism at township schools in the Nelson Mandela Bay district. The key challenges for educators related to resources, learners, the system, teachers and infrastructure. The results revealed that the educators used a variety of coping techniques to deal with these challenges. The researcher makes recommendations to the different stakeholders in education to address these challenges, as well as make suggestions for future research.
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- Date Issued: 2020
Exploring workplace conflict, case study of a day care centre, Nyanga, Western Cape: a conflict management perspective
- Authors: Williams, Annuschka, Angela
- Date: 2019
- Subjects: Conflict management -- South Africa -- Cape Town , Mediation and conciliation, Industrial Interpersonal conflict Organizational behavior Teams in the workplace
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/44412 , vital:37166
- Description: This study sought to explore a workplace conflict case study through a conflict management framework in an effort to offer recommendations to the organisation. The study was located in a day care centre, which has been in existence for over 15 years and which provides a number of health and social support services, and capacity-building opportunities for children, women and youth. The study presents a literature review and theoretical framework on conflict, workplace conflict and work conflict management as a backdrop for the empirical investigation. The study employed a qualitative research design and methodology. The study found that the conflict in the organisation has multiple bases, of which communication, structure and values are the major contributors. The conflict is both affective and substantive in nature. The essential divining force is the perceived and felt change in the organisational value and orientation which links to the historic versus the emerging developmental approach driving the organisational programmes.
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- Date Issued: 2019