Job satisfaction and workplace stress of public service staff in the Eastern and Western Cape of South Africa
- Authors: De Koning, Divan , Van Niekerk, Roelf
- Date: 2019
- Subjects: Job stress , Job satisfaction -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Western Cape. Public service employment -- South Africa -- Eastern Cape Public service employment -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39414 , vital:35244
- Description: The aim of the study was to measure and explore the job satisfaction and workplace stress levels of public service staff within the Eastern and Western Cape of South Africa, as well as to establish the extent of the relationship between the areas of job satisfaction and workplace stress. The measure was predominantly administered to staff that the researcher came into contact with as a result of psychometric assessments that their employer required them to complete. The researcher facilitated the role of a service provider to the public service entities and utilised this opportunity to encourage staff to complete the measure. The measure covered five job satisfaction and seven workplace stress variables. 230 staff members completed the measure of which 170 was deemed to be useable. A quantitative study thereby enabling the investigation into the potential sources of job dissatisfaction and workplace stress was conducted. Eight hypotheses had been formulated in order to facilitate the comparisons and had been informed by prior research. The quantitative analysis established that both of the sections in the measure (job satisfaction and workplace stress) averaged Cronbach’s alphas in excess of .60 for the 12 variables measured, this, therefore, exceeded the minimum benchmark that had been set for the study. As such, the measures were considered to be appropriate measures of their respective constructs. Staff were most satisfied with the hours that they worked and least satisfied with their opportunities for promotion. Staff experienced the least amount of stress related to bullying at work and experienced the most stress related to the intensity with which they were expected to work. A moderate relationship between workplace stress and job satisfaction was identified along with strong relationships between the factors of, managerial support and work relationships; managerial support and work activities; and between role and work activities. Moderate support was found for hypothesis six which referred to the relationships between job satisfaction and age. The study aided in enhancing insight into the causes of workplace stress and job dissatisfaction within public service in South Africa and can serve as a basis for future studies into the public service industry.
- Full Text:
- Date Issued: 2019
Sustainability reporting guidelines for higher educational institutions in South Africa
- Authors: Zietsman, Jaco
- Date: 2019
- Subjects: Education, Higher -- South Africa , Corporation reports Sustainability
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/33384 , vital:32754
- Description: In the higher education sector, a number of Higher Education Institutions (HEIs) are playing a leading role in promoting sustainable initiatives. Managing these initiatives effectively can be a complex task and requires data and information from multiple sources. HEIs must ensure financial sustainability, social sustainability, environmental sustainability and educational sustainability. HEIs in South Africa are required to produce a sustainability report for the Department of Higher Education and Training (DHET) on an annual basis. HEIs are not required to use a specific set of guidelines to create a report that complies with the DHET reporting requirements. HEIs face a number of challenges in effectively managing and reporting on sustainability information, such as poor sharing and communication of information and combining information from different sources to form an integrated report. Well-structured guidelines that adheres to institution standards and governmental reporting requirements can effectively streamline the sustainability reporting process. This study investigates the requirements and challenges of effective sustainability reporting for HEIs in South Africa. A set of Global Reporting Initiative (GRI) G4 guidelines were reworked to support effective sustainability reporting by South African HEIs. Nelson Mandela University is one such HEI, which is affected by the challenges of managing and reporting on strategic sustainability information. Nelson Mandela University was therefore used as a case study in this research study. An in-depth study was done exploring how prominent international universities apply the GRI guidelines to contribute and generate integrated sustainability reports for their specific HEIs and general reporting needs and requirements. Additionally, an in-depth study of the German integrated reporting guidelines for HEI’s was conducted. Furthermore, a study of the South African DHET reporting requirements was conducted to explore the similarities that exists between the GRI (G4) guidelines and DHET requirements. The guidelines were evaluated by Nelson Mandela University personnel and academics. The final product consists of a set of GRI guidelines that have been adapted to satisfy both GRI and DHET requirements for integrated sustainability reporting for South African HEIs. The contributions from this study are a set of GRI G4 guidelines and examples for integrated sustainability reporting and management for HEIs in South Africa. The set of adapted GRI guidelines for HEIs in South Africa was created with the assistance of the strategic management departments at Nelson Mandela University. The GRI guidelines have been reworded to be specifically applicable to South African HEIs and contain instructions and guidelines on how to generate an integrated sustainability report for a South African HEI.
- Full Text:
- Date Issued: 2019