"A lean-led-evaluation" of infrastructure development improvement programme in South Africa
- Authors: Monyane, Thabiso Godfrey
- Date: 2019
- Subjects: Construction industry -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/44535 , vital:38131
- Description: A doctoral study was embarked upon with the intentions of addressing cost management problems encountered on Infrastructure Delivery Projects in South Africa. Given that poor cost performance constitute hindrance to the realization of project goals, it is imperative to eliminate it from project delivery. The prevalence of cost overrun in public sector projects is a call to all stakeholders to address cost management issues in the construction industry. The predominance of cost overruns in public sector construction projects in South Africa has been observed. With the decline of the current economic conditions in South Africa, project performance is a great concern that needs attention. In addition, ineffective initiatives to curb the abuse of the procurement processes are directly affecting the outcomes of construction projects, and if these status quo remains, the sector will continue to have a bad image and continued waste of taxpayers’ money will not cease until the public sector remove non-value adding activities in their operations. Study adopted a mixed methods designed that collected both textual and statistical data. Semistructured interviews were undertaken to determine the outcomes of current project management practices in South Africa. In terms of performance of projects, the status quo paints a disconsolate picture. Findings reveal protracted processes, and the use of unqualified and inexperienced contribute to poor performance of public sector projects. Poor performance continues to dominate the construction sector, especially in the public sector. Interviews data were contrasted with evidence from project-related documents. Based on the data, the study produces a vignette of existing cost management frameworks applied to such projects. Encompassing various stages of the project delivery lifecycle, this vignette will enable an identification of the challenges afflicting cost management on projects. Accordingly, this study identified Lean opportunities from existing cost management practices. Such opportunities will enable identification of effective cost management during project delivery. There appears a need for collaborative cost management practices. Lean tools mentioned for improvement include the 5Whys, the big room, target value design, and the integration of design and construction. A collaborative cost management framework was developed through relevant theories to improve the cost management process of public sector projects.
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- Date Issued: 2019
Selected marketing and branding practices among small and medium-sized family business in the Eastern Cape
- Authors: Richardson, Bianca
- Date: 2017
- Subjects: Branding (Marketing) -- South Africa -- Eastern Cape Family-owned business enterprises -- South Africa -- Eastern Cape -- Marketing , Marketing -- South Africa -- Eastern Cape -- Management Small business -- South Africa -- Eastern Cape -- Management
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/19960 , vital:29012
- Description: Based on the importance of small and medium-sized family businesses, with regard to their economic contributions, as well as the fact that their high failure rates limit their ability to positively contribute to the economic growth of South Africa, this study focused on selected marketing and branding practices of South African family SMEs, and whether these practices influence their financial performance and ultimately their survival. Against this background, the primary objective of this study was to investigate selected marketing and branding practices adopted by family SMEs in the Eastern Cape. An overview of the literature was provided whereby the nature and importance of SMEs, and more specifically family SMEs, were described. The various challenges SMEs face were explored, with marketing and branding being identified as one of the main challenges that contributes to the high failure rate of family SMEs. In addition to the marketing challenges faced by non-family SMEs, family SMEs face extra marketing hurdles, given the overlapping subsystem of family and business. However, despite these challenges, family SMEs are able to make use of their familial aspect by marketing and branding the business as family-owned. A positivistic research paradigm and quantitative research methodology was adopted for this study, using a descriptive research approach. The primary data collection procedures involved selecting the population, the sample, sampling techniques, and sample size. For the purpose of this study, the population consisted of all family SME owners operating within the borders of the Eastern Cape province. From the population, a sample was selected using both judgemental and convenience sampling. A total of 500 questionnaires were distributed, which resulted in 325 usable questionnaires, giving an effective response rate of 65.00 per cent. Given the cross-sectional nature of this study, a survey research method using a structured, selfadministered questionnaire was used to collect the primary data. The scales used to measure the factors under investigation were developed based on previous research. In order to assess the validity of the ordinal scales, tests for unidimensionality were undertaken. Only factor loadings exceeding the 0.5 cut-off point were considered significant. Not all the items loaded as expected. Only five of the original six items intended to measure the dependent variable Perceived financial performance loaded onto this factor. The researcher, together with two experts in the field of marketing and family businesses, deemed the items for the dichotomous questions to show evidence of content validity. The reliability of the ordinal scales was assessed by calculating Cronbach’s alpha coefficients, whereby coefficients greater than 0.7 were deemed a scale to be reliable. Cronbach’s alpha coefficients of greater than 0.7 were returned for all the factors measured using ordinal scales, except one factor namely Customer service differentiation. This factor was not considered for any further statistical analyses. The reliability of the dichotomous questions was assessed using the Kuder-Richardson Formula 20 (K-R 20). For the purpose of this study, Kuder-Richardson values greater than 0.5 deemed the dichotomous questions to be reliable. Kuder-Richardson values of greater than 0.5 were reported for the dichotomous items relating to Branding of the family name, but not for Marketing function. However, given that the questions were used for descriptive purposes only, the items measuring Marketing function were used for statistical analysis. The independent variables returned mean scores of between 3.220 and 3.773, with the majority of respondents feeling neutral or agreeing with the statements measuring these factors. The dependent variable Perceived financial performance returned the highest mean score of all the factors with the majority of respondents agreeing with the statements measuring this factor. The dichotomous questions relating to the Marketing function indicated that majority of respondents did not have a written marketing strategy or a separate department that deals with marketing for their family business. The dichotomous questions relating to Branding of the family name revealed that in most instances the family name (surname) does not appear in the name, brand, logo or advertising material of the family business. Most of the independent variables (Promotion of family business, Family business image and Stakeholder perception) reported significant and positive relationships with each other. The independent variable Perceived financial performance reported significantly positive relationships with two independent variables, namely Product differentiation and Family business image. The multiple regression analyses undertaken revealed that only one of the independent variables, namely Product differentiation, had a significant positive influence on the dependaet variable Perceived financial performance. This study found that the independent variables Promotion of family business and Family business image did not have a significant influence on the dependent variable Perceived financial performance. The results of the two single regression analyses revealed that a significant positive linear relationship exists between Stakeholder perception and Promotion of family business, as well as between Stakeholder perception and Family business image. The findings of the analysis of variance found that Number of employees was the only demographic variable that exerted a significant influence on Product differentiation. The results also indicated that Age of respondent, Generation ownership and Nature of family business had an influence on Promotion of family business. However, the post-hoc Scheffé test revealed that only Generation ownership had a significant influence on Promotion of family business. The analysis of variance also found that the demographic variables Age of respondent, Generation ownership and Number of employees exerted a significant influence on Family business image; however, the post-hoc Scheffé found that only Generation ownership had a significant influence on Family business image. Based on the findings of this study, numerous recommendations were proposed to assist the owners of family SMEs to ultimately improve their business’s financial performance by adopting appropriate marketing and branding practices. The findings of this study showed that by adopting a Product differentiation competitive orientation, family SME owners can enhance their financial performance. It is hoped that the findings of this study will provide family SME owners with practical suggestions on how to use a product differentiation competitive orientation to ultimately increase their longevity, and that the suggestions for future research will inspire future researchers to continue investigating the unique marketing and branding practices of family SMEs.
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- Date Issued: 2017