The enforcement of code conduct in local government: the case of O R Tambo District.
- Authors: Tyali, Gcobani Sonwabile
- Date: 2021-09
- Subjects: Public administration--Moral and ethical aspects , Civil service ethics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21300 , vital:48381
- Description: The post-apartheid transformative agenda for local government in South Africa (SA) was built on a system of new key performance areas for public employees. The problems of accountability and transparency in local government finance management, as well as good governance and the capacity building of those public officials designated to support local development, were among them. Over the years, the conduct of public officials has received more scrutiny in the media as well as in academic research. Ethics management therefore, has garnered more attention as well especially in the fight against corruption. The premise is that, if ethics management can be institutionalised public officials can become more effective and discharge their duties with respect for public resources. The imperative for the implementation of an ethical framework was also based on the need to ensure inclusive development which can be enhanced by ensuring accountability by local government functionaries. In this regard, the conduct of municipal functionaries and its regulation based on the code of conduct takes centre stage. The study contextualises ethics management and its efficacy with specific reference to the code of conduct and its role in the prevalence of unethical conduct. The results reveal glaring inconsistencies in the implementation of the code of conduct and a myriad of challenges rendering ethics management ineffective. , Thesis (MA) (Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
- Authors: Tyali, Gcobani Sonwabile
- Date: 2021-09
- Subjects: Public administration--Moral and ethical aspects , Civil service ethics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21300 , vital:48381
- Description: The post-apartheid transformative agenda for local government in South Africa (SA) was built on a system of new key performance areas for public employees. The problems of accountability and transparency in local government finance management, as well as good governance and the capacity building of those public officials designated to support local development, were among them. Over the years, the conduct of public officials has received more scrutiny in the media as well as in academic research. Ethics management therefore, has garnered more attention as well especially in the fight against corruption. The premise is that, if ethics management can be institutionalised public officials can become more effective and discharge their duties with respect for public resources. The imperative for the implementation of an ethical framework was also based on the need to ensure inclusive development which can be enhanced by ensuring accountability by local government functionaries. In this regard, the conduct of municipal functionaries and its regulation based on the code of conduct takes centre stage. The study contextualises ethics management and its efficacy with specific reference to the code of conduct and its role in the prevalence of unethical conduct. The results reveal glaring inconsistencies in the implementation of the code of conduct and a myriad of challenges rendering ethics management ineffective. , Thesis (MA) (Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
The impact of export commodity prices on emerging markets economic growth: a case of South Africa’s mineral exports.
- Authors: Moodley, Shiven
- Date: 2021-09
- Subjects: Economic development
- Language: English
- Type: Master's/ theses , text
- Identifier: http://hdl.handle.net/10353/20462 , vital:45668
- Description: Despite South Africa being a mineral resource-rich country, it has experienced low economic growth post-democracy era. The available literature suggests that fluctuations in global demand for commodities have harmed the production process of tradeable and non-tradable goods. Based on this, this dissertation examines the impact of export commodity price on GDP per capita in South Africa using quarterly data beginning from Q2 (April-June) 1990 to Q4 (Oct-Dec) 2018. The Johansen co-integration technique and the Vector Error Correction Method (VECM) were utilised to examine both the long and short-run relationships between the variables of interest. The outcome of the examination has revealed that export commodity price and government expenditure have a positive relationship with GDP per capita in the long run. However, net capital flows have a negative effect on GDP per capita in South Africa. In the short run, the empirical results also reveal that both net capital flows and government expenditure are negatively related to GDP per capita. Furthermore, policy action should be directed towards structural investment for the development of sustainable infrastructure projects within the commodity export sector based on the long-run relationship between commodity export prices and GDP per capita. , Thesis (MCom) (Economics) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
- Authors: Moodley, Shiven
- Date: 2021-09
- Subjects: Economic development
- Language: English
- Type: Master's/ theses , text
- Identifier: http://hdl.handle.net/10353/20462 , vital:45668
- Description: Despite South Africa being a mineral resource-rich country, it has experienced low economic growth post-democracy era. The available literature suggests that fluctuations in global demand for commodities have harmed the production process of tradeable and non-tradable goods. Based on this, this dissertation examines the impact of export commodity price on GDP per capita in South Africa using quarterly data beginning from Q2 (April-June) 1990 to Q4 (Oct-Dec) 2018. The Johansen co-integration technique and the Vector Error Correction Method (VECM) were utilised to examine both the long and short-run relationships between the variables of interest. The outcome of the examination has revealed that export commodity price and government expenditure have a positive relationship with GDP per capita in the long run. However, net capital flows have a negative effect on GDP per capita in South Africa. In the short run, the empirical results also reveal that both net capital flows and government expenditure are negatively related to GDP per capita. Furthermore, policy action should be directed towards structural investment for the development of sustainable infrastructure projects within the commodity export sector based on the long-run relationship between commodity export prices and GDP per capita. , Thesis (MCom) (Economics) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
The impact of financial inclusion on poverty: a case of selected SADC countries.
- Authors: Ndlovu, Nkazimulo Glitter
- Date: 2021-09
- Subjects: Financial services industry , Poverty--Africa , Poverty
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21311 , vital:48393
- Description: Financial inclusion is widely regarded as another conduit through which poverty can be alleviated. However, both theoretical and empirical literature does not reach consensus on the effect of financial inclusion on poverty. Against this background, the study empirically examines the effect of financial inclusion on poverty in selected Southern African Development Community (SADC) countries, which include (Botswana, Malawi, Mauritius, Namibia, South Africa, Tanzania, and Zambia). The author employs the Generalized Method of Moments (GMM) technique for the period 1980 to 2019. Based on the Financial Intermediation Theory and the Social Justice Theory: Tunnel effect, 5 different models were estimated. Variables used to capture the different dimensions of financial inclusion include ATMs per 1000km and Bank Accounts per 1000 adults as well as Bank’s private Credit to GDP and Commercial Bank branches per 1000 adults’. The control variables used in the study are; GDP per Capita, Government Consumption, Inflation and Education. Empirical results revealed that financial inclusion reduces the level of poverty in the selected SADC states. The results also revealed that GDP per capita and government spending have a negative effect on poverty in the region. An interesting finding, even though not the major focus of the study was the effect of education. The results revealed that lower levels of education may exacerbate the level of poverty in the region. At the same time, tertiary education was found to have a negative and significant effect on poverty. The empirical results imply that policy makers should center their focus on reforms that will ensure that more people are financially included in the region. Also policies promoting high growth levels and acquisition of higher levels of education should be pursued. , Thesis (MCom) (Economics) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
- Authors: Ndlovu, Nkazimulo Glitter
- Date: 2021-09
- Subjects: Financial services industry , Poverty--Africa , Poverty
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21311 , vital:48393
- Description: Financial inclusion is widely regarded as another conduit through which poverty can be alleviated. However, both theoretical and empirical literature does not reach consensus on the effect of financial inclusion on poverty. Against this background, the study empirically examines the effect of financial inclusion on poverty in selected Southern African Development Community (SADC) countries, which include (Botswana, Malawi, Mauritius, Namibia, South Africa, Tanzania, and Zambia). The author employs the Generalized Method of Moments (GMM) technique for the period 1980 to 2019. Based on the Financial Intermediation Theory and the Social Justice Theory: Tunnel effect, 5 different models were estimated. Variables used to capture the different dimensions of financial inclusion include ATMs per 1000km and Bank Accounts per 1000 adults as well as Bank’s private Credit to GDP and Commercial Bank branches per 1000 adults’. The control variables used in the study are; GDP per Capita, Government Consumption, Inflation and Education. Empirical results revealed that financial inclusion reduces the level of poverty in the selected SADC states. The results also revealed that GDP per capita and government spending have a negative effect on poverty in the region. An interesting finding, even though not the major focus of the study was the effect of education. The results revealed that lower levels of education may exacerbate the level of poverty in the region. At the same time, tertiary education was found to have a negative and significant effect on poverty. The empirical results imply that policy makers should center their focus on reforms that will ensure that more people are financially included in the region. Also policies promoting high growth levels and acquisition of higher levels of education should be pursued. , Thesis (MCom) (Economics) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-09
An evaluation of performance management development system alignment with organizational objectives: case study of the Department of Tourism.
- Authors: Mkhavele, Enes Katekani
- Date: 2021-07
- Subjects: Performance--Management , Organizational effectiveness , Employees--Rating of
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21455 , vital:48645
- Description: The aim and objectives of this study are to assess the public sectors’ performance management development framework’s role in fulfilling organizational and employees’ performance objectives within Department of Tourism, to identify areas of disconnect between the Department of Tourism’s strategic objectives and employee performance, to determine whether the current employee rewards system enhances organizational commitment and promotes organizational effectiveness. Lastly, the study seeks to make a recommendation on how the Department of Tourism can align its employee’s performance management systems with the organizational performance planning process. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-07
- Authors: Mkhavele, Enes Katekani
- Date: 2021-07
- Subjects: Performance--Management , Organizational effectiveness , Employees--Rating of
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21455 , vital:48645
- Description: The aim and objectives of this study are to assess the public sectors’ performance management development framework’s role in fulfilling organizational and employees’ performance objectives within Department of Tourism, to identify areas of disconnect between the Department of Tourism’s strategic objectives and employee performance, to determine whether the current employee rewards system enhances organizational commitment and promotes organizational effectiveness. Lastly, the study seeks to make a recommendation on how the Department of Tourism can align its employee’s performance management systems with the organizational performance planning process. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-07
The dynamics of household debt in South Africa
- Authors: Mabitle, Mope
- Date: 2021-07
- Subjects: Debt , Finance, Personal
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21781 , vital:51751
- Description: Household debt as a proportion of South African household disposable income remain alarmingly above 70 percent. Impliedly, the majority of households are spending the bulk of their income on servicing debt. This not only puts a strain on household welfare but also on economic growth as household spending is the major contributor to economic activity in the country. Based on this background, the study examines the dynamics of the South African household debt. The analysis was done both at the macro and individual/household level (micro). The macro-level data covered the period from 1994 to 2018 utilizing the Autoregressive Distributed Lag model. The empirical results indicated that there is both a long-term and short-term relationship between the variables of interest. The results further show that the majority of low-income households in South Africa borrow more, as a way to smoothen their consumption. Interest rate as the official instrument to counter borrowing was found to have a positive relationship with household debt, indicating that households borrow to settle the existing debt as interest rates increases. The dummy variable used to capture the credit regulations enactment/amendments was found to be insignificant in the long run. This suggests that credit regulations implemented in South Africa have not reduced the propensity to borrow. At a micro level, the National Income Dynamics Study (NIDS) data was used. Five waves of data were collected on the same individuals every 2 years. Panel regressions were employed in the analysis and the empirical results revealed that employment and income at the micro-level are found to be strong determinants of household debt. The results further showed that being a male and a white individual was positively associated with the likelihood of taking up more debt in general. On the other hand, the results indicated that being a black African is associated with a high likelihood of using services from most of the informal non-banking institutions. The results also revealed that the greater the education level of the head of the household, the higher the probability of taking more debt. One of the telltale signs of over-indebtedness is the persistence of debt, households respond to increased debt and their inability to repay it by increasing their borrowing. The study also investigated the transmission matrices of households in and out of debt. The results indicate a higher transition frequency in and out of debt on informal loans from the non-banking sector that is normally accessed by the poorer households, this could indicate debt entrapment and the persistence of debt at lower-income levels. Based on empirical results, the study recommended policies that would support consumption without necessarily increasing the credit appetite of household debt. Additional recommendations are those that support selective lending and the strengthening of the risk management of lending institutions. Furthermore, to combat the rising levels of household debt, several measures are proposed in the study. , Thesis (PhD) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-07
- Authors: Mabitle, Mope
- Date: 2021-07
- Subjects: Debt , Finance, Personal
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21781 , vital:51751
- Description: Household debt as a proportion of South African household disposable income remain alarmingly above 70 percent. Impliedly, the majority of households are spending the bulk of their income on servicing debt. This not only puts a strain on household welfare but also on economic growth as household spending is the major contributor to economic activity in the country. Based on this background, the study examines the dynamics of the South African household debt. The analysis was done both at the macro and individual/household level (micro). The macro-level data covered the period from 1994 to 2018 utilizing the Autoregressive Distributed Lag model. The empirical results indicated that there is both a long-term and short-term relationship between the variables of interest. The results further show that the majority of low-income households in South Africa borrow more, as a way to smoothen their consumption. Interest rate as the official instrument to counter borrowing was found to have a positive relationship with household debt, indicating that households borrow to settle the existing debt as interest rates increases. The dummy variable used to capture the credit regulations enactment/amendments was found to be insignificant in the long run. This suggests that credit regulations implemented in South Africa have not reduced the propensity to borrow. At a micro level, the National Income Dynamics Study (NIDS) data was used. Five waves of data were collected on the same individuals every 2 years. Panel regressions were employed in the analysis and the empirical results revealed that employment and income at the micro-level are found to be strong determinants of household debt. The results further showed that being a male and a white individual was positively associated with the likelihood of taking up more debt in general. On the other hand, the results indicated that being a black African is associated with a high likelihood of using services from most of the informal non-banking institutions. The results also revealed that the greater the education level of the head of the household, the higher the probability of taking more debt. One of the telltale signs of over-indebtedness is the persistence of debt, households respond to increased debt and their inability to repay it by increasing their borrowing. The study also investigated the transmission matrices of households in and out of debt. The results indicate a higher transition frequency in and out of debt on informal loans from the non-banking sector that is normally accessed by the poorer households, this could indicate debt entrapment and the persistence of debt at lower-income levels. Based on empirical results, the study recommended policies that would support consumption without necessarily increasing the credit appetite of household debt. Additional recommendations are those that support selective lending and the strengthening of the risk management of lending institutions. Furthermore, to combat the rising levels of household debt, several measures are proposed in the study. , Thesis (PhD) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-07
A gender responsive entrepreneurship development (GRED) model for Zimbabwe’s creative industry: : A focus on women sculptors
- Basiyawo, Patricia Heriette Mwedzi https://orcid.org/0000-0003-3889-177X
- Authors: Basiyawo, Patricia Heriette Mwedzi https://orcid.org/0000-0003-3889-177X
- Date: 2021-06
- Subjects: Entrepreneurship , Women-owned business enterprises , Women artists -- Zimbabwe
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21748 , vital:51748
- Description: This study was based on the GRED model and it sought to proffer solution to the challenges being faced by women sculptor entrepreneurs in Zimbabwe’s creative industry. The solution is set to help the policy makers, women in the creative industry and non-governmental organizations that work with women in the sculpting industry. The study’s main thrust was to create a gender responsive entrepreneurship development model for Zimbabwe’s creative industry. The entire study was anchored on determining the conceptual and contextual basis for a gender responsive approach to entrepreneurial development interventions, interrogating current government entrepreneurship approaches in Zimbabwe, determining important antecedents for entrepreneurship development that respond to gender dynamics within the creative industry in Zimbabwe and designing a GRED model for Zimbabwe’s creative industry basing on the findings of the research. The research employed qualitative research, through which focus group discussions, individual interviews, observations and document analysis were exploited for data collection. Armed with permission from UREC and the Ministries responsible for the creative industry, this study established that women in the creative industry were marginalized, poorly resourced and that government approaches and strategies were not being well implemented to benefit them. The study also revealed that most of the entrepreneurial activities were marred by corruption. The following tenets were recommended to foster viable women sculptors’ entrepreneurship: 50:50 representation, robust use of opportunities, business registration, forming of associations, funding, support, training, exhibitions, records keeping, monitoring and evaluation. The above tenets formed the basis of the constructed GRED model. , Thesis (PhD) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-06
- Authors: Basiyawo, Patricia Heriette Mwedzi https://orcid.org/0000-0003-3889-177X
- Date: 2021-06
- Subjects: Entrepreneurship , Women-owned business enterprises , Women artists -- Zimbabwe
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21748 , vital:51748
- Description: This study was based on the GRED model and it sought to proffer solution to the challenges being faced by women sculptor entrepreneurs in Zimbabwe’s creative industry. The solution is set to help the policy makers, women in the creative industry and non-governmental organizations that work with women in the sculpting industry. The study’s main thrust was to create a gender responsive entrepreneurship development model for Zimbabwe’s creative industry. The entire study was anchored on determining the conceptual and contextual basis for a gender responsive approach to entrepreneurial development interventions, interrogating current government entrepreneurship approaches in Zimbabwe, determining important antecedents for entrepreneurship development that respond to gender dynamics within the creative industry in Zimbabwe and designing a GRED model for Zimbabwe’s creative industry basing on the findings of the research. The research employed qualitative research, through which focus group discussions, individual interviews, observations and document analysis were exploited for data collection. Armed with permission from UREC and the Ministries responsible for the creative industry, this study established that women in the creative industry were marginalized, poorly resourced and that government approaches and strategies were not being well implemented to benefit them. The study also revealed that most of the entrepreneurial activities were marred by corruption. The following tenets were recommended to foster viable women sculptors’ entrepreneurship: 50:50 representation, robust use of opportunities, business registration, forming of associations, funding, support, training, exhibitions, records keeping, monitoring and evaluation. The above tenets formed the basis of the constructed GRED model. , Thesis (PhD) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-06
The role of cooperatives in local economic development in Buffalo City Metropolitan Municipality: A participatory monitoring and evaluation approach
- Gxabuza, Fundiswa https://orcid.org/0000-0003-2654-7365
- Authors: Gxabuza, Fundiswa https://orcid.org/0000-0003-2654-7365
- Date: 2021-06
- Subjects: Cooperative societies , Economic development , Participatory monitoring and evaluation (Project management)
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/20273 , vital:45645
- Description: The goal to halve unemployment in South Africa by 2014 has remained, to date, elusive. In the particular case of the Eastern Cape Province, the challenge of combating unemployment is even more daunting, as it currently faces high unemployment rates. However, while there is evidence that initiatives to promote employment generation could be reinforced through Local Economic Development (LED) and, in particular, cooperatives, not much has been reported on how cooperatives contribute in minimising unemployment in the Province. The Department of Trade and Industry (DTI) points to the inadequacy of the Monitoring and Evaluation (M&E) of cooperatives as a critical challenge that has largely remained unaddressed. The inadequacy of M&E in respect to the role of cooperatives in employment and LED has affected cooperatives, generally, and those operating in the Eastern Cape, particularly. This study argues for a participatory approach to relevant M&E frameworks and, thus, presents a participatory monitoring and evaluation (PM&E) framework for evaluating cooperatives’ impact on LED. The testable framework for PM&E is partially derived from participatory action research (PAR) methodologies, where the researcher and cooperatives identify and define the problem to be solved. The thesis then develops the framework by integrating PM&E and PAR approaches in the evaluation of cooperatives’ role in employment creation and LED. By reviewing relevant literature, this study identified, assessed, and synthesized important elements for its suggested framework. Research on cooperatives has tended to focus on their role as agents of development, and much has already focussed on sharing relevant lessons learnt. Fewer studies have, by contrast, focussed on an engaged methodology for the evaluation of cooperatives’ efforts in development. The findings of this current study show that a PM&E/PAR framework must be a joint effort of all affected parties; where the researcher and/or facilitator assumes the role of a change agent, and where participants are leaders of the movement in the course for action. This study was based in East London, and the target population consisted of primary cooperatives. Primary cooperatives are defined by the Buffalo City Integrated Cooperative Development Strategy (BCMM ICDS, 2016) are cooperative that have at least five members, and whose aim is providing employment to said members. The research design for this study was exploratory and inductive. As noted previously, this study adopted a qualitative research approach that combined PAR and PM&E. Two sets of data collection were utilised, namely focus group interviews (FGIs) and an emailed questionnaire (EQ). The FGIs were conducted with the overall study population, namely 14 cooperatives. The EQ was given to specific individual participants, namely senior government and municipal officials who are responsible for the noted cooperatives. The underlying theoretical framework for this research was empowerment, agency, and the theory of community development. A qualitative data analysis was utilised based on the translation of meaning not frequency. The search for meaning elicited rich insights pertaining to participants’ views and interpretations. In all, this study established that the participating Eastern Cape cooperatives have not yet achieved their desired contributory role of promoting LED; specifically, in terms of job creation. , Thesis (DPhil) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-06
- Authors: Gxabuza, Fundiswa https://orcid.org/0000-0003-2654-7365
- Date: 2021-06
- Subjects: Cooperative societies , Economic development , Participatory monitoring and evaluation (Project management)
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/20273 , vital:45645
- Description: The goal to halve unemployment in South Africa by 2014 has remained, to date, elusive. In the particular case of the Eastern Cape Province, the challenge of combating unemployment is even more daunting, as it currently faces high unemployment rates. However, while there is evidence that initiatives to promote employment generation could be reinforced through Local Economic Development (LED) and, in particular, cooperatives, not much has been reported on how cooperatives contribute in minimising unemployment in the Province. The Department of Trade and Industry (DTI) points to the inadequacy of the Monitoring and Evaluation (M&E) of cooperatives as a critical challenge that has largely remained unaddressed. The inadequacy of M&E in respect to the role of cooperatives in employment and LED has affected cooperatives, generally, and those operating in the Eastern Cape, particularly. This study argues for a participatory approach to relevant M&E frameworks and, thus, presents a participatory monitoring and evaluation (PM&E) framework for evaluating cooperatives’ impact on LED. The testable framework for PM&E is partially derived from participatory action research (PAR) methodologies, where the researcher and cooperatives identify and define the problem to be solved. The thesis then develops the framework by integrating PM&E and PAR approaches in the evaluation of cooperatives’ role in employment creation and LED. By reviewing relevant literature, this study identified, assessed, and synthesized important elements for its suggested framework. Research on cooperatives has tended to focus on their role as agents of development, and much has already focussed on sharing relevant lessons learnt. Fewer studies have, by contrast, focussed on an engaged methodology for the evaluation of cooperatives’ efforts in development. The findings of this current study show that a PM&E/PAR framework must be a joint effort of all affected parties; where the researcher and/or facilitator assumes the role of a change agent, and where participants are leaders of the movement in the course for action. This study was based in East London, and the target population consisted of primary cooperatives. Primary cooperatives are defined by the Buffalo City Integrated Cooperative Development Strategy (BCMM ICDS, 2016) are cooperative that have at least five members, and whose aim is providing employment to said members. The research design for this study was exploratory and inductive. As noted previously, this study adopted a qualitative research approach that combined PAR and PM&E. Two sets of data collection were utilised, namely focus group interviews (FGIs) and an emailed questionnaire (EQ). The FGIs were conducted with the overall study population, namely 14 cooperatives. The EQ was given to specific individual participants, namely senior government and municipal officials who are responsible for the noted cooperatives. The underlying theoretical framework for this research was empowerment, agency, and the theory of community development. A qualitative data analysis was utilised based on the translation of meaning not frequency. The search for meaning elicited rich insights pertaining to participants’ views and interpretations. In all, this study established that the participating Eastern Cape cooperatives have not yet achieved their desired contributory role of promoting LED; specifically, in terms of job creation. , Thesis (DPhil) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-06
An evaluation of agricultural extension as a measure to improve broad-based Black economic empowerment in -the Eastern Cape Province: the case of orTambo District Municipality.
- Authors: Mambila, Lawrence Nzimeni
- Date: 2021-05
- Subjects: Food security , Agricultural extension work , Land tenure
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21333 , vital:48486
- Description: This research evaluates the extent to which broad-based black economic empowerment has been achieved as a result of the implementation of different agricultural · extension programmes in Mthatha. The overall analysis and interpretation of the findings imply that to a significant extent, broad-based black economic empowerment has been_ achieved as a result of the implementation of different agricultural extension programmes in Mthatha. This is attributable to the fact that as much as some of the respondents disagreed, most of the - 97 sampled farmers were also ·found to agree that the implementation of different agricultural extension programmes in Mthatha has influenced increased farm ownership by black farmers increase in land ownership by black farmers, the development of farming skills of black farmers and increased embracement of agriculture, as a business. Some of the sampled 97 farmers also acknowledged that such agricultural extension programmes have influenced improvement in productivity and production to boost the socio-economic development of the communities in Mthatha, expansion of numerous employment opportunities .to catalyse increase in sources of income for communities in Mthatha and improvement in food security to leverage the economic independence of communities in Mthatha. However, despite some significant progress, findings imply that there are challenges that are marring the achievement of broad-based black economic empowerment. It emerged from the findings that challenges of implementation of agricultural extension programmes, as mechanisms for achieving broad-based black economic empowerment in Mthatha, arise from lack of financial capital, poor support from government, low motivation among the population and emergence of natural calamities such as stronger sunshine that causes draught. To address the above challenges, the survey explored the opinions of the participants on intervention measures that can be undertaken. The survey results indicated that measures used for ensuring that the implementation of agricultural extension programmes impact on the improvement of broad-based black economic empowerment encompass constant training and visit by agricultural specialists from Mthatha Department of Agriculture, the use of ordinary farmers as trainers, encouragement of farmers to form groups, as a basis for training community members and frequent intervention from the district, if needed. , Thesis (MCom) (Development Studies) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-05
- Authors: Mambila, Lawrence Nzimeni
- Date: 2021-05
- Subjects: Food security , Agricultural extension work , Land tenure
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21333 , vital:48486
- Description: This research evaluates the extent to which broad-based black economic empowerment has been achieved as a result of the implementation of different agricultural · extension programmes in Mthatha. The overall analysis and interpretation of the findings imply that to a significant extent, broad-based black economic empowerment has been_ achieved as a result of the implementation of different agricultural extension programmes in Mthatha. This is attributable to the fact that as much as some of the respondents disagreed, most of the - 97 sampled farmers were also ·found to agree that the implementation of different agricultural extension programmes in Mthatha has influenced increased farm ownership by black farmers increase in land ownership by black farmers, the development of farming skills of black farmers and increased embracement of agriculture, as a business. Some of the sampled 97 farmers also acknowledged that such agricultural extension programmes have influenced improvement in productivity and production to boost the socio-economic development of the communities in Mthatha, expansion of numerous employment opportunities .to catalyse increase in sources of income for communities in Mthatha and improvement in food security to leverage the economic independence of communities in Mthatha. However, despite some significant progress, findings imply that there are challenges that are marring the achievement of broad-based black economic empowerment. It emerged from the findings that challenges of implementation of agricultural extension programmes, as mechanisms for achieving broad-based black economic empowerment in Mthatha, arise from lack of financial capital, poor support from government, low motivation among the population and emergence of natural calamities such as stronger sunshine that causes draught. To address the above challenges, the survey explored the opinions of the participants on intervention measures that can be undertaken. The survey results indicated that measures used for ensuring that the implementation of agricultural extension programmes impact on the improvement of broad-based black economic empowerment encompass constant training and visit by agricultural specialists from Mthatha Department of Agriculture, the use of ordinary farmers as trainers, encouragement of farmers to form groups, as a basis for training community members and frequent intervention from the district, if needed. , Thesis (MCom) (Development Studies) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-05
Transition experiences from student to nascent Entreprenuership: a narrative analysis.
- Authors: Soda, Ruth
- Date: 2021-05
- Subjects: Business education. , Entrepreneurship. , Career development.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/22323 , vital:52023
- Description: Orientation: South Africa is facing an increase in the unemployment rate. This has affected many youths, particularly the graduates of South Africa. In a quest to better their lives, many of them are engaging in nascent entrepreneurship. Although they are facing challenges in the journey, they are managing to devise solutions that work for their success. Research purpose: The main purpose of this research was to explore the transition experiences from student to nascent entrepreneur. The secondary aims included: i) investigating the journey (experiences and transitions in becoming a nascent entrepreneur), ii) exploring the challenges as part of the experiences and transitions faced by nascent entrepreneurs, and iii) exploring how nascent entrepreneurs, as part of the challenges faced during experiences and transition, navigate past these. Motivation for the study: Many studies in literature have focused on nascent entrepreneurship. Further studies should concentrate on narrowing this aspect to the South African context and also more qualitative studies should be conducted to gain a deep understanding of nascent entrepreneurship. Research approach/design and method: A qualitative research approach was used as a way of generating new information. Narrative inquiry was employed and this allowed the participants to express their views freely. A sample of 22 participants was utilised for this study. Data was analysed using the three levels of meaning-making. Main findings: The findings of this study were grouped into three narratives. The first narrative was nascent entrepreneurship expressed as a solution to social challenges. The second narrative elaborated the challenges that these participants faced in their nascent entrepreneurship journey. The last narrative focused on the solutions that were implied by the participants in response to the challenges they encountered in the transition process. Practical implications: Based on the research findings, this research has recommendations that can assist universities and students, those who are already in the entrepreneurial space, as well as the government. Contribution/value-add: All the universities in South Africa should integrate the need for thorough entrepreneurship education in their institutions to prepare students for the world of work and policies set for entrepreneurship should be amended. , Thesis (MCom) (Business Management) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-05
- Authors: Soda, Ruth
- Date: 2021-05
- Subjects: Business education. , Entrepreneurship. , Career development.
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/22323 , vital:52023
- Description: Orientation: South Africa is facing an increase in the unemployment rate. This has affected many youths, particularly the graduates of South Africa. In a quest to better their lives, many of them are engaging in nascent entrepreneurship. Although they are facing challenges in the journey, they are managing to devise solutions that work for their success. Research purpose: The main purpose of this research was to explore the transition experiences from student to nascent entrepreneur. The secondary aims included: i) investigating the journey (experiences and transitions in becoming a nascent entrepreneur), ii) exploring the challenges as part of the experiences and transitions faced by nascent entrepreneurs, and iii) exploring how nascent entrepreneurs, as part of the challenges faced during experiences and transition, navigate past these. Motivation for the study: Many studies in literature have focused on nascent entrepreneurship. Further studies should concentrate on narrowing this aspect to the South African context and also more qualitative studies should be conducted to gain a deep understanding of nascent entrepreneurship. Research approach/design and method: A qualitative research approach was used as a way of generating new information. Narrative inquiry was employed and this allowed the participants to express their views freely. A sample of 22 participants was utilised for this study. Data was analysed using the three levels of meaning-making. Main findings: The findings of this study were grouped into three narratives. The first narrative was nascent entrepreneurship expressed as a solution to social challenges. The second narrative elaborated the challenges that these participants faced in their nascent entrepreneurship journey. The last narrative focused on the solutions that were implied by the participants in response to the challenges they encountered in the transition process. Practical implications: Based on the research findings, this research has recommendations that can assist universities and students, those who are already in the entrepreneurial space, as well as the government. Contribution/value-add: All the universities in South Africa should integrate the need for thorough entrepreneurship education in their institutions to prepare students for the world of work and policies set for entrepreneurship should be amended. , Thesis (MCom) (Business Management) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-05
Using narratives to understand consumer behaviour, nutrition knowledge perceptions and experiences amongst women at Thembeni Location
- Ben, Sive https://orcid.org/0000-0003-4186-924X
- Authors: Ben, Sive https://orcid.org/0000-0003-4186-924X
- Date: 2021-04
- Subjects: Women -- Nutrition
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20164 , vital:45381
- Description: Orientation: Nutrition knowledge is an important aspect which shapes the lived experiences of women when they are making a purchase. South Africa, being a developing country, is faced with many challenges that have in turn subjected rural women to various challenges in approaching nutrition. These challenges include but are not limited to low economic status, low levels of education, and lack of developmental programmes that are structured to cater for rural women. Purpose: The purpose of this study was to understand the experiences and the perceptions of rural women concerning nutrition knowledge. Motivation for the study: This study was conducted with a motivation to understand how a sample of women in a rural area approach issues of nutrition. In understanding this, women can be empowered in asserting the approach to consumer behaviour. Research design: A phenomenological philosophy was adopted using a qualitative tradition in pursuit of the research objective. A judgemental sampling technique was utilised to sample 20 women and semi-structured interviews were undertaken and the gathered data on the experiences and perceptions of women was analysed by way of narrative analysis. , Thesis (MCom) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Ben, Sive https://orcid.org/0000-0003-4186-924X
- Date: 2021-04
- Subjects: Women -- Nutrition
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20164 , vital:45381
- Description: Orientation: Nutrition knowledge is an important aspect which shapes the lived experiences of women when they are making a purchase. South Africa, being a developing country, is faced with many challenges that have in turn subjected rural women to various challenges in approaching nutrition. These challenges include but are not limited to low economic status, low levels of education, and lack of developmental programmes that are structured to cater for rural women. Purpose: The purpose of this study was to understand the experiences and the perceptions of rural women concerning nutrition knowledge. Motivation for the study: This study was conducted with a motivation to understand how a sample of women in a rural area approach issues of nutrition. In understanding this, women can be empowered in asserting the approach to consumer behaviour. Research design: A phenomenological philosophy was adopted using a qualitative tradition in pursuit of the research objective. A judgemental sampling technique was utilised to sample 20 women and semi-structured interviews were undertaken and the gathered data on the experiences and perceptions of women was analysed by way of narrative analysis. , Thesis (MCom) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-04
An analysis of technical efficiency and service effectiveness for freight railways in African and European countries
- Mfiyo, Azania https://orcid.org/0000-0002-0967-9756
- Authors: Mfiyo, Azania https://orcid.org/0000-0002-0967-9756
- Date: 2021-03
- Subjects: Freight and freightage , Railroads -- Freight
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20186 , vital:45406
- Description: For the past decades, technical efficiency and service effectiveness have become topical as performance measures in various sectors. However, a comparison of technical efficiency and service effectiveness for freight rail transport has received less attention in African and European countries. To address this challenge the current study seeks to analyse technical efficiency and service effectiveness of rail freight in African and European countries. Due to data unavailability in other countries, this study selected four African countries (South Africa, Morocco, Democratic Republic of Congo and Algeria) and four European countries (Lithuania, Austria, France and Germany). The data has been collected from the World Bank, International Union of Railway Statistics and Knoema for the period 2017. Input oriented and output oriented data envelope analysis (DEA) were used to analyze technical efficiency and service effectiveness, respectively. The application of DEA requires the selection of appropriate inputs, production and output variables. This study selected a number of employees and length of rail lines as input variables, gross train tonne kilometres (km) as production variable, tonnes carried and tonne kilometres (km) as output variables. The result shows that five out of eight countries were technical efficient and their services effective with values equal to 1.00. The Pearson correlation coefficient was used to analyse the relationship between technical efficiency and service effectiveness. The results indicate that there is a statistically significant positive correlation between technical efficiency and service effectiveness. To determine the impact exogenous variables on technical efficiency and service effectiveness, a Tobit regression analysis was conducted. The results show that technical efficiency and service effectiveness are not significantly affected by exogenous variables. On the other hand, technical efficiency is significantly affected by the number of employees while service effectiveness is significantly affected by gross train tonne km. This study recommends the use of less labour intensive assets and monitoring of gross train tonne km should be viewed as important strategies to improve technical efficiency and service effectiveness, respectively. , Thesis (MCom) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-03
- Authors: Mfiyo, Azania https://orcid.org/0000-0002-0967-9756
- Date: 2021-03
- Subjects: Freight and freightage , Railroads -- Freight
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20186 , vital:45406
- Description: For the past decades, technical efficiency and service effectiveness have become topical as performance measures in various sectors. However, a comparison of technical efficiency and service effectiveness for freight rail transport has received less attention in African and European countries. To address this challenge the current study seeks to analyse technical efficiency and service effectiveness of rail freight in African and European countries. Due to data unavailability in other countries, this study selected four African countries (South Africa, Morocco, Democratic Republic of Congo and Algeria) and four European countries (Lithuania, Austria, France and Germany). The data has been collected from the World Bank, International Union of Railway Statistics and Knoema for the period 2017. Input oriented and output oriented data envelope analysis (DEA) were used to analyze technical efficiency and service effectiveness, respectively. The application of DEA requires the selection of appropriate inputs, production and output variables. This study selected a number of employees and length of rail lines as input variables, gross train tonne kilometres (km) as production variable, tonnes carried and tonne kilometres (km) as output variables. The result shows that five out of eight countries were technical efficient and their services effective with values equal to 1.00. The Pearson correlation coefficient was used to analyse the relationship between technical efficiency and service effectiveness. The results indicate that there is a statistically significant positive correlation between technical efficiency and service effectiveness. To determine the impact exogenous variables on technical efficiency and service effectiveness, a Tobit regression analysis was conducted. The results show that technical efficiency and service effectiveness are not significantly affected by exogenous variables. On the other hand, technical efficiency is significantly affected by the number of employees while service effectiveness is significantly affected by gross train tonne km. This study recommends the use of less labour intensive assets and monitoring of gross train tonne km should be viewed as important strategies to improve technical efficiency and service effectiveness, respectively. , Thesis (MCom) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-03
Dynamics of agricultural micro, small and medium enterprise life-cycle financing and implications for sector development in Zimbabwe
- Kichini, Gilbert https://orcid.org/0000-0003-2972-1023
- Authors: Kichini, Gilbert https://orcid.org/0000-0003-2972-1023
- Date: 2021-03
- Subjects: Agriculture -- Economic aspects -- Zimbabwe , Sustainable development
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/20296 , vital:45648
- Description: Small, micro and medium-scale enterprises (SMMEs) contribute significantly to economic growth, employment and boosting the livelihoods of the poor in Zimbabwe. In the context of the Fast-track Land Reform and Re-distribution programme, agricultural SMMEs are viewed as the main pillar that anchors the recovery of the agricultural sector. Despite the key role they play, these SMMEs operate in a financially constrained environment in which access to funding is limited. In such a context, the ability of the SMMEs to perform their role depends on the strategic use of limited funding. One way to achieve this is to ensure that the funding used at each of the life-cycle stages of the business is the most suitable in addressing the main threats to business success. Much has been studied about how the supply-side factors have constrained growth and development. However, very limited focus has been placed on how SMME owners use the limited funding secured to address the main operational problems faced. The funding behaviour of the owners has to support the supply-side initiatives if the SMMEs are to survive and fulfil their envisaged role in the economy. This study thus analyses the use of funding by the owners along the business life-cycle based on a six-stage life-cycle model. It further analyses the suitability of such funding given the unique operational needs and challenges per stage as well as best practices. The specific objectives of the study are to identify the level of knowledge that SMME owners have about the financing options available and which ones are mostly used, determine the use and suitability of life-cycle financing focusing on agricultural SMMEs and also determine the most suitable life-cycle funding in terms of best practices for sector development. A cross-sectional survey research design was used given the lack of accurate time-series data and it followed a mixed-methods approach. Quantitative and qualitative data were analysed. The owners or managers of agricultural SMMEs and the institutions providing funding constituted the two populations studied. A multiple-stage sampling strategy was used to determine a final sample of 320 owners of agricultural SMMEs while purposive sampling was used to draw a sample of 12 main SMME financing institutions. A semi-structured questionnaire was used to collect data from the owners while an administered semi- structured questionnaire was used for financing institutions. The unit of analysis was the funding used along the business life-cycle. Frequency, binary logistic regression, Chi-Square tests of association and Odds-ratio analysis were used for quantitative data analysis while Qualitative-failure mode, effects and criticality analysis (Q-FMECA) and thematic analysis were used to analyse qualitative data. Results show a persistent rather than transitory reliance on internal funding contrary to theoretical propositions on life-cycle financing. Overall, life-cycle funding used was not in line with best practices for funding SMMEs especially in financially constrained environments where funding should be effectively and efficiently used. The study adds to literature on agricultural SMMEs funding in financially constrained environments and makes offers some policy recommendations to improve financing for development of the key subsector. , Thesis (DPhil) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-03
- Authors: Kichini, Gilbert https://orcid.org/0000-0003-2972-1023
- Date: 2021-03
- Subjects: Agriculture -- Economic aspects -- Zimbabwe , Sustainable development
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/20296 , vital:45648
- Description: Small, micro and medium-scale enterprises (SMMEs) contribute significantly to economic growth, employment and boosting the livelihoods of the poor in Zimbabwe. In the context of the Fast-track Land Reform and Re-distribution programme, agricultural SMMEs are viewed as the main pillar that anchors the recovery of the agricultural sector. Despite the key role they play, these SMMEs operate in a financially constrained environment in which access to funding is limited. In such a context, the ability of the SMMEs to perform their role depends on the strategic use of limited funding. One way to achieve this is to ensure that the funding used at each of the life-cycle stages of the business is the most suitable in addressing the main threats to business success. Much has been studied about how the supply-side factors have constrained growth and development. However, very limited focus has been placed on how SMME owners use the limited funding secured to address the main operational problems faced. The funding behaviour of the owners has to support the supply-side initiatives if the SMMEs are to survive and fulfil their envisaged role in the economy. This study thus analyses the use of funding by the owners along the business life-cycle based on a six-stage life-cycle model. It further analyses the suitability of such funding given the unique operational needs and challenges per stage as well as best practices. The specific objectives of the study are to identify the level of knowledge that SMME owners have about the financing options available and which ones are mostly used, determine the use and suitability of life-cycle financing focusing on agricultural SMMEs and also determine the most suitable life-cycle funding in terms of best practices for sector development. A cross-sectional survey research design was used given the lack of accurate time-series data and it followed a mixed-methods approach. Quantitative and qualitative data were analysed. The owners or managers of agricultural SMMEs and the institutions providing funding constituted the two populations studied. A multiple-stage sampling strategy was used to determine a final sample of 320 owners of agricultural SMMEs while purposive sampling was used to draw a sample of 12 main SMME financing institutions. A semi-structured questionnaire was used to collect data from the owners while an administered semi- structured questionnaire was used for financing institutions. The unit of analysis was the funding used along the business life-cycle. Frequency, binary logistic regression, Chi-Square tests of association and Odds-ratio analysis were used for quantitative data analysis while Qualitative-failure mode, effects and criticality analysis (Q-FMECA) and thematic analysis were used to analyse qualitative data. Results show a persistent rather than transitory reliance on internal funding contrary to theoretical propositions on life-cycle financing. Overall, life-cycle funding used was not in line with best practices for funding SMMEs especially in financially constrained environments where funding should be effectively and efficiently used. The study adds to literature on agricultural SMMEs funding in financially constrained environments and makes offers some policy recommendations to improve financing for development of the key subsector. , Thesis (DPhil) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-03
A framework to improve social media as a communication tool in technical vocational education and training colleges in South Africa: a case of twitter.
- Nyamanhare, Sangudzayi Innocent
- Authors: Nyamanhare, Sangudzayi Innocent
- Date: 2021-02
- Subjects: Social media , Education, Higher , Universities and colleges
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20495 , vital:46008
- Description: South Africa uses social media as a communication tool. The use of Twitter as a communication tool in Technical Vocational Education and Training Colleges (TVET) in South Africa is a crucial factor for efficient and effective communication between TVET College administration and stakeholders such as prospective students, students, prospective employers, prospective employees and the Twitter community which follow various Twitter accounts. Literature has found that TVET Colleges use Twitter in a monologic manner which promotes one-way information flow. Twitter is also used in a limited fashion and within silos within TVET Colleges that have incorporated this social media platform into their communication strategy. The main purpose of this research study was to develop a framework to improve social media as a communication tool in TVET Colleges in South Africa. The Social Media-Integration- Theory-Model was used as the theoretical framework to evaluate the use of Twitter in TVET Colleges in South Africa, thus enabling the development of critical success factors to improve the use of social media as a communication tool. The Interpretivist paradigm and qualitative research approach was chosen for this study. Netnography was used to collect the online data from Twitter that was analysed in the study. Data was collected from 36 TVET Colleges in South Africa that have a Twitter account over a one-year period (April 2019 – March 2020). After the data collection, content and thematic analysis were used to analyse the date. The study developed a framework from the analyses of tweets which incorporated the four constructs from the Social-Media-Integration-Theory-Model. The study also developed five critical success factors, namely, procuring and maintaining of ICT infrastructure; implementing a policy that guide the use of social networks for communication purposes in TVET Colleges; raising awareness on the use of Twitter as a tool for communication; intensive training to manage administration of Twitter accounts and appointing champions to promote Twitter as a communication tool in TVET Colleges. , Thesis (MCom) (Information Systems)-- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
- Authors: Nyamanhare, Sangudzayi Innocent
- Date: 2021-02
- Subjects: Social media , Education, Higher , Universities and colleges
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20495 , vital:46008
- Description: South Africa uses social media as a communication tool. The use of Twitter as a communication tool in Technical Vocational Education and Training Colleges (TVET) in South Africa is a crucial factor for efficient and effective communication between TVET College administration and stakeholders such as prospective students, students, prospective employers, prospective employees and the Twitter community which follow various Twitter accounts. Literature has found that TVET Colleges use Twitter in a monologic manner which promotes one-way information flow. Twitter is also used in a limited fashion and within silos within TVET Colleges that have incorporated this social media platform into their communication strategy. The main purpose of this research study was to develop a framework to improve social media as a communication tool in TVET Colleges in South Africa. The Social Media-Integration- Theory-Model was used as the theoretical framework to evaluate the use of Twitter in TVET Colleges in South Africa, thus enabling the development of critical success factors to improve the use of social media as a communication tool. The Interpretivist paradigm and qualitative research approach was chosen for this study. Netnography was used to collect the online data from Twitter that was analysed in the study. Data was collected from 36 TVET Colleges in South Africa that have a Twitter account over a one-year period (April 2019 – March 2020). After the data collection, content and thematic analysis were used to analyse the date. The study developed a framework from the analyses of tweets which incorporated the four constructs from the Social-Media-Integration-Theory-Model. The study also developed five critical success factors, namely, procuring and maintaining of ICT infrastructure; implementing a policy that guide the use of social networks for communication purposes in TVET Colleges; raising awareness on the use of Twitter as a tool for communication; intensive training to manage administration of Twitter accounts and appointing champions to promote Twitter as a communication tool in TVET Colleges. , Thesis (MCom) (Information Systems)-- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
Succession politics and state administration in Africa: the case of Zimbabwe
- Authors: Chikerema, Arthur Fidelis
- Date: 2021-02
- Subjects: Africa -- Politics and government , Public administration , state governments
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21355 , vital:48494
- Description: The research probes the impact of succession politics on state administration in Africa, Zimbabwe as a case study. Power transition in any political landscape promotes the regeneration and configuration of the political architecture and the functionality of the administrative apparatus of the state. Government performance may thus be viewed as a result of political processes and dynamics that influence governance in a polity. Political succession determines the composition of administrative organs of the state and many political leaders wish to work with administrative apparatus, which are compatible with their ideological orientation. Regular transfer of executive power is the major test of stability, legitimacy and maturity of a nation’s political system, but in Zimbabwe, political leaders have shown a consistent trajectory of violating or amending state and party constitutions to prolong their stay in power (Constitutional coup or a third term tragedy). This has been compelled by ruthless silencing of dissent by suffocating political activism culminating in strong personalities and weak institutions. Succession politics in Zimbabwe resembles executive dominance, egocentrism, excessive appointing powers which are compounded by lack of institutional framework for succession. This undermines the professional independence of the bureaucracy, which in turn inhibits the pursuit of sound governance. Therefore, passing the baton to the next leader has been a challenge; resulting in the personalization of, governments and political parties by leaders. While constitutions provide for elective congress for purposes of electing party leadership and/ or renewing their mandates, there is strong literature pointing to the capture of representative institutions such as Parliaments through strong normative values by leaders. This erodes the role of Parliaments or congresses as a democratic institution, as leaders have used it to “endorse” themselves. The research examines the influence of succession politics on state administration, especially on how the institution of the state and party politics in Zimbabwe conflate with the public administration system leading to state malfunction. This research adopts a qualitative research design that provides an understanding of underlying reasons, opinions, and motivations on political succession and state administration in Zimbabwe. Data was collected through in-depth interviews, complemented by document review and analyzed through thematic content analysis. The study found out that, despite the existence of the legal frameworks that promote seamless power transition, political, societal and historical factors exacerbate Zimbabwe’s succession dilemma. Colonial legacy, societal laxity, the military factor, capture of state institutions by the political elite, lack of a retirement institutional mechanism, the principle of sovereignty and politicization of the succession process were found as the major hindrances to Zimbabwe’s succession trajectory. It recommends broad based and genuine civil service, electoral, security and political (politics with ethics and values) reforms to dismantle the current legacy imbedded in the political system. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
- Authors: Chikerema, Arthur Fidelis
- Date: 2021-02
- Subjects: Africa -- Politics and government , Public administration , state governments
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21355 , vital:48494
- Description: The research probes the impact of succession politics on state administration in Africa, Zimbabwe as a case study. Power transition in any political landscape promotes the regeneration and configuration of the political architecture and the functionality of the administrative apparatus of the state. Government performance may thus be viewed as a result of political processes and dynamics that influence governance in a polity. Political succession determines the composition of administrative organs of the state and many political leaders wish to work with administrative apparatus, which are compatible with their ideological orientation. Regular transfer of executive power is the major test of stability, legitimacy and maturity of a nation’s political system, but in Zimbabwe, political leaders have shown a consistent trajectory of violating or amending state and party constitutions to prolong their stay in power (Constitutional coup or a third term tragedy). This has been compelled by ruthless silencing of dissent by suffocating political activism culminating in strong personalities and weak institutions. Succession politics in Zimbabwe resembles executive dominance, egocentrism, excessive appointing powers which are compounded by lack of institutional framework for succession. This undermines the professional independence of the bureaucracy, which in turn inhibits the pursuit of sound governance. Therefore, passing the baton to the next leader has been a challenge; resulting in the personalization of, governments and political parties by leaders. While constitutions provide for elective congress for purposes of electing party leadership and/ or renewing their mandates, there is strong literature pointing to the capture of representative institutions such as Parliaments through strong normative values by leaders. This erodes the role of Parliaments or congresses as a democratic institution, as leaders have used it to “endorse” themselves. The research examines the influence of succession politics on state administration, especially on how the institution of the state and party politics in Zimbabwe conflate with the public administration system leading to state malfunction. This research adopts a qualitative research design that provides an understanding of underlying reasons, opinions, and motivations on political succession and state administration in Zimbabwe. Data was collected through in-depth interviews, complemented by document review and analyzed through thematic content analysis. The study found out that, despite the existence of the legal frameworks that promote seamless power transition, political, societal and historical factors exacerbate Zimbabwe’s succession dilemma. Colonial legacy, societal laxity, the military factor, capture of state institutions by the political elite, lack of a retirement institutional mechanism, the principle of sovereignty and politicization of the succession process were found as the major hindrances to Zimbabwe’s succession trajectory. It recommends broad based and genuine civil service, electoral, security and political (politics with ethics and values) reforms to dismantle the current legacy imbedded in the political system. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
Succession politics and state administration in Africa: the case of Zimbabwe.
- Authors: Chikerema, Arthur Fidelis
- Date: 2021-02
- Subjects: Public administration , State governments
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21467 , vital:48659
- Description: The research probes the impact of succession politics on state administration in Africa, Zimbabwe as a case study. Power transition in any political landscape promotes the regeneration and configuration of the political architecture and the functionality of the administrative apparatus of the state. Government performance may thus be viewed as a result of political processes and dynamics that influence governance in a polity. Political succession determines the composition of administrative organs of the state and many political leaders wish to work with administrative apparatus, which are compatible with their ideological orientation. Regular transfer of executive power is the major test of stability, legitimacy and maturity of a nation’s political system, but in Zimbabwe, political leaders have shown a consistent trajectory of violating or amending state and party constitutions to prolong their stay in power (Constitutional coup or a third term tragedy). This has been compelled by ruthless silencing of dissent by suffocating political activism culminating in strong personalities and weak institutions. Succession politics in Zimbabwe resembles executive dominance, egocentrism, excessive appointing powers which are compounded by lack of institutional framework for succession. This undermines the professional independence of the bureaucracy, which in turn inhibits the pursuit of sound governance. Therefore, passing the baton to the next leader has been a challenge; resulting in the personalization of, governments and political parties by leaders. While constitutions provide for elective congress for purposes of electing party leadership and/ or renewing their mandates, there is strong literature pointing to the capture of representative institutions such as Parliaments through strong normative values by leaders. This erodes the role of Parliaments or congresses as a democratic institution, as leaders have used it to “endorse” themselves. The research examines the influence of succession politics on state administration, especially on how the institution of the state and party politics in Zimbabwe conflate with the public administration system leading to state malfunction. This research adopts a qualitative research design that provides an understanding of underlying reasons, opinions, and motivations on political succession and state administration in Zimbabwe. Data was collected through in-depth interviews, complemented by document review and analyzed through thematic content analysis. The study found out that, despite the existence of the legal frameworks that promote seamless power transition, political, societal and historical factors exacerbate Zimbabwe’s succession dilemma. Colonial legacy, societal laxity, the military factor, capture of state institutions by the political elite, lack of a retirement institutional mechanism, the principle of sovereignty and politicization of the succession process were found as the major hindrances to Zimbabwe’s succession trajectory. It recommends broad based and genuine civil service, electoral, security and political (politics with ethics and values) reforms to dismantle the current legacy imbedded in the political system. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
- Authors: Chikerema, Arthur Fidelis
- Date: 2021-02
- Subjects: Public administration , State governments
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/21467 , vital:48659
- Description: The research probes the impact of succession politics on state administration in Africa, Zimbabwe as a case study. Power transition in any political landscape promotes the regeneration and configuration of the political architecture and the functionality of the administrative apparatus of the state. Government performance may thus be viewed as a result of political processes and dynamics that influence governance in a polity. Political succession determines the composition of administrative organs of the state and many political leaders wish to work with administrative apparatus, which are compatible with their ideological orientation. Regular transfer of executive power is the major test of stability, legitimacy and maturity of a nation’s political system, but in Zimbabwe, political leaders have shown a consistent trajectory of violating or amending state and party constitutions to prolong their stay in power (Constitutional coup or a third term tragedy). This has been compelled by ruthless silencing of dissent by suffocating political activism culminating in strong personalities and weak institutions. Succession politics in Zimbabwe resembles executive dominance, egocentrism, excessive appointing powers which are compounded by lack of institutional framework for succession. This undermines the professional independence of the bureaucracy, which in turn inhibits the pursuit of sound governance. Therefore, passing the baton to the next leader has been a challenge; resulting in the personalization of, governments and political parties by leaders. While constitutions provide for elective congress for purposes of electing party leadership and/ or renewing their mandates, there is strong literature pointing to the capture of representative institutions such as Parliaments through strong normative values by leaders. This erodes the role of Parliaments or congresses as a democratic institution, as leaders have used it to “endorse” themselves. The research examines the influence of succession politics on state administration, especially on how the institution of the state and party politics in Zimbabwe conflate with the public administration system leading to state malfunction. This research adopts a qualitative research design that provides an understanding of underlying reasons, opinions, and motivations on political succession and state administration in Zimbabwe. Data was collected through in-depth interviews, complemented by document review and analyzed through thematic content analysis. The study found out that, despite the existence of the legal frameworks that promote seamless power transition, political, societal and historical factors exacerbate Zimbabwe’s succession dilemma. Colonial legacy, societal laxity, the military factor, capture of state institutions by the political elite, lack of a retirement institutional mechanism, the principle of sovereignty and politicization of the succession process were found as the major hindrances to Zimbabwe’s succession trajectory. It recommends broad based and genuine civil service, electoral, security and political (politics with ethics and values) reforms to dismantle the current legacy imbedded in the political system. , Thesis (PhD) (Public Administration) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-02
The term structure of interest rate and expected inflation in South Africa
- Authors: Deve, Richard
- Date: 2021-02
- Subjects: Inflation (Finance) , Rational expectations (Economic theory)| , Inflation (Finance) -- Mathematical models
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/20252 , vital:45639
- Description: One of the questions in the minds of policy-makers, monetary authorities and the government is the nature of South Africa’s yield curve and its ability to predict inflation expectations for this country. This calls for an investigation of the relationship between the term structure of interest rates and expected inflation in South Africa. The study seeks to provide answers to three sequentially structured questions: Is there a long-term relationship between the yield curve and inflation expectations in South Africa? Does interest rate term structure contain information about future inflation movements in an inflation-targeting regime for South Africa? And finally: How useful is the yield spread as a predictor for future inflation in South Africa? To shed light on these questions, monthly data for five core variables covering the period January 2000 to January 2017 was used. In South Africa, a tight monetary policy stance affects economic activity positively. The development of sounder bond markets in developed economies, which enhance economic development, creates predictable monetary policy direction relative to developing economies that are cha-racterised by unstable economic conditions coupled with policy inconsistence. This phenomenon results in less credible central banks, and hence leads to less anchored inflation expectations. However, South Africa has well-anchored inflation expectations and one of the most liquid bond markets in the world, which sets it in an excellent position to compete with developed economies. South Africa’s risk premium and inflation are less volatile than those of other developing countries. This particular study finds that a tight monetary policy stance results in an increase in short-term interest rates, leading consequently to a decline in future inflation expectations, and hence leading to a decrease in long-term interest rates, through which the credibility of the central bank is recognised. The positive marginal effect of the yield spread on inflation expectations suggests that the inflation expectation changes are influenced positively by changes in the yield spread. An observed long-run relationship exists between inflation expectations and the yield spread signals that the yield spread has predictive ability for inflation ex-pectations in South Africa. The forecast inflation mimics realised inflation, which could suggest that the forecast is fairly accurate and valuable in explaining the influence of the inflation targeting regime adopted by the South African Reserve Bank (SARB). On the other hand, inflation expectations are viewed as a lagging indicator. In this line of argument, Mishkin (1990b) mentions that past studies have used the yield curve to extract information about future inflation. This is in line with the findings of the SARB (2016). That study (2016) found that the yield spread is useful for predicting expected future yield over 24 quarters in the South African economy. The study found that the yield curve does have a predictive ability with regard to expected inflation, which is moderate. However, it was found that the repo rate and the current levels of inflation had more predictive power than the yield curve. , Thesis (DPhil) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-02
- Authors: Deve, Richard
- Date: 2021-02
- Subjects: Inflation (Finance) , Rational expectations (Economic theory)| , Inflation (Finance) -- Mathematical models
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/20252 , vital:45639
- Description: One of the questions in the minds of policy-makers, monetary authorities and the government is the nature of South Africa’s yield curve and its ability to predict inflation expectations for this country. This calls for an investigation of the relationship between the term structure of interest rates and expected inflation in South Africa. The study seeks to provide answers to three sequentially structured questions: Is there a long-term relationship between the yield curve and inflation expectations in South Africa? Does interest rate term structure contain information about future inflation movements in an inflation-targeting regime for South Africa? And finally: How useful is the yield spread as a predictor for future inflation in South Africa? To shed light on these questions, monthly data for five core variables covering the period January 2000 to January 2017 was used. In South Africa, a tight monetary policy stance affects economic activity positively. The development of sounder bond markets in developed economies, which enhance economic development, creates predictable monetary policy direction relative to developing economies that are cha-racterised by unstable economic conditions coupled with policy inconsistence. This phenomenon results in less credible central banks, and hence leads to less anchored inflation expectations. However, South Africa has well-anchored inflation expectations and one of the most liquid bond markets in the world, which sets it in an excellent position to compete with developed economies. South Africa’s risk premium and inflation are less volatile than those of other developing countries. This particular study finds that a tight monetary policy stance results in an increase in short-term interest rates, leading consequently to a decline in future inflation expectations, and hence leading to a decrease in long-term interest rates, through which the credibility of the central bank is recognised. The positive marginal effect of the yield spread on inflation expectations suggests that the inflation expectation changes are influenced positively by changes in the yield spread. An observed long-run relationship exists between inflation expectations and the yield spread signals that the yield spread has predictive ability for inflation ex-pectations in South Africa. The forecast inflation mimics realised inflation, which could suggest that the forecast is fairly accurate and valuable in explaining the influence of the inflation targeting regime adopted by the South African Reserve Bank (SARB). On the other hand, inflation expectations are viewed as a lagging indicator. In this line of argument, Mishkin (1990b) mentions that past studies have used the yield curve to extract information about future inflation. This is in line with the findings of the SARB (2016). That study (2016) found that the yield spread is useful for predicting expected future yield over 24 quarters in the South African economy. The study found that the yield curve does have a predictive ability with regard to expected inflation, which is moderate. However, it was found that the repo rate and the current levels of inflation had more predictive power than the yield curve. , Thesis (DPhil) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-02
A trust framework to improve adoption of mobile banking by university students in South Africa
- Authors: van Heerden, Robyn
- Date: 2021-01
- Subjects: Mobile communication systems in education , Banks and banking, mobile , Education, Higher--Effect of technological innovations on
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20517 , vital:46073
- Description: Mobile banking, hereinafter referred to as m-banking, is a platform that allows individuals to conduct financial transactions using a mobile device at any given time. In today’s fast paced society, technologies have evolved to provide services that are convenient and benefit both the customer and service provider; these include m-banking. M-banking further encourages financial inclusion and economic growth, which are both crucial in South Africa. The aim of this research was to develop a trust framework to improve adoption of mobile banking by university students. This is an agency issue in the financial services industry as university students are a big segment of the future income earners and adopters of technology. Getting them to adopt and become regular m-banking users would significantly impact the revenue of banking institutions. The E-Commerce Acceptance Model and the Integrative Model of Organisational Trust were the two theoretical frameworks used as underlying theories to this study. A quantitative survey tool was employed to gather data at the University of Fort Hare in the Eastern Cape. After an extensive literature review, a questionnaire was formulated and distributed to students at the University of Fort Hare, of whom 471 responded. Descriptive and inferential statistics were used to analyse the data collected. Cronbach’s Alpha was employed to demonstrate the reliability of constructs used in the study and Pearson’s Product Moment. Correlation Coefficient r tested the strength of the relationships between these constructs. The study found that there are several factors that are significant, such as perceived usefulness, perceived ease of use, perceived risk when investigating trust and its influences on m-banking adoption amongst university students. As a result, the study recommends that banks should consider the above-mentioned factors in order to improve trust and increase m-banking adoption among university students in South Africa. , Thesis (MCom) (Information Systems) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-01
- Authors: van Heerden, Robyn
- Date: 2021-01
- Subjects: Mobile communication systems in education , Banks and banking, mobile , Education, Higher--Effect of technological innovations on
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20517 , vital:46073
- Description: Mobile banking, hereinafter referred to as m-banking, is a platform that allows individuals to conduct financial transactions using a mobile device at any given time. In today’s fast paced society, technologies have evolved to provide services that are convenient and benefit both the customer and service provider; these include m-banking. M-banking further encourages financial inclusion and economic growth, which are both crucial in South Africa. The aim of this research was to develop a trust framework to improve adoption of mobile banking by university students. This is an agency issue in the financial services industry as university students are a big segment of the future income earners and adopters of technology. Getting them to adopt and become regular m-banking users would significantly impact the revenue of banking institutions. The E-Commerce Acceptance Model and the Integrative Model of Organisational Trust were the two theoretical frameworks used as underlying theories to this study. A quantitative survey tool was employed to gather data at the University of Fort Hare in the Eastern Cape. After an extensive literature review, a questionnaire was formulated and distributed to students at the University of Fort Hare, of whom 471 responded. Descriptive and inferential statistics were used to analyse the data collected. Cronbach’s Alpha was employed to demonstrate the reliability of constructs used in the study and Pearson’s Product Moment. Correlation Coefficient r tested the strength of the relationships between these constructs. The study found that there are several factors that are significant, such as perceived usefulness, perceived ease of use, perceived risk when investigating trust and its influences on m-banking adoption amongst university students. As a result, the study recommends that banks should consider the above-mentioned factors in order to improve trust and increase m-banking adoption among university students in South Africa. , Thesis (MCom) (Information Systems) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-01
The relationship between green behaviours and their effect on the performance of small businesses in South Africa
- Authors: Banana, Zingisa
- Date: 2021-01
- Subjects: Small business--Management , Environmental economics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21377 , vital:48514
- Description: Purpose: Academics and the government are placing more emphasis and importance on the role that enterprises can play in response to challenges of the environment. This study aimed to establish the relationship between green behaviours and the performance of small businesses in South Africa. Green behaviours are measured as consisting of green entrepreneurial orientation, green technology dynamism and green innovation behaviour. Conversely, performance is defined as consisting of environmental performance, objective performance and subjective performance. Design/methodology/approach: To achieve the purpose of this study, the study adopted a positivist paradigm which is motivated by the quantitative approach using a descriptive research design. Self-administered questionnaires were employed with a sample of 180 participants that were randomly selected across small businesses in the Buffalo City Metropolitan Municipality in the Eastern Cape province of South Africa. Findings/results: The major findings of the study, using simple linear regression analysis, revealed that a significant positive relationship between green entrepreneurial orientation and environmental, objective and subjective performance does exist. However, the hierarchical regression analysis results revealed that green technology dynamism and green innovation behaviour do not moderate the relationship between green entrepreneurial orientation and performance as measured by environmental, objective and subjective performance dimensions. Practical implications: Based on the findings of the study, small businesses need to develop policy related to promoting green behaviours, given that green entrepreneurial orientation has been found to be related to performance. Originality/value: The results of this study could guide small business owners and managers in the implementation of environmentally-friendly practices in an effort to reduce green economy issues and environmental problems facing the present generation. , Thesis (MCom) (Business Management) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-01
- Authors: Banana, Zingisa
- Date: 2021-01
- Subjects: Small business--Management , Environmental economics
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/21377 , vital:48514
- Description: Purpose: Academics and the government are placing more emphasis and importance on the role that enterprises can play in response to challenges of the environment. This study aimed to establish the relationship between green behaviours and the performance of small businesses in South Africa. Green behaviours are measured as consisting of green entrepreneurial orientation, green technology dynamism and green innovation behaviour. Conversely, performance is defined as consisting of environmental performance, objective performance and subjective performance. Design/methodology/approach: To achieve the purpose of this study, the study adopted a positivist paradigm which is motivated by the quantitative approach using a descriptive research design. Self-administered questionnaires were employed with a sample of 180 participants that were randomly selected across small businesses in the Buffalo City Metropolitan Municipality in the Eastern Cape province of South Africa. Findings/results: The major findings of the study, using simple linear regression analysis, revealed that a significant positive relationship between green entrepreneurial orientation and environmental, objective and subjective performance does exist. However, the hierarchical regression analysis results revealed that green technology dynamism and green innovation behaviour do not moderate the relationship between green entrepreneurial orientation and performance as measured by environmental, objective and subjective performance dimensions. Practical implications: Based on the findings of the study, small businesses need to develop policy related to promoting green behaviours, given that green entrepreneurial orientation has been found to be related to performance. Originality/value: The results of this study could guide small business owners and managers in the implementation of environmentally-friendly practices in an effort to reduce green economy issues and environmental problems facing the present generation. , Thesis (MCom) (Business Management) -- University of Fort Hare, 2021
- Full Text:
- Date Issued: 2021-01
The role of good governance practices in enhancing service delivery: A case of Mnquma Municipality
- Authors: Sipuka, Noluthando
- Date: 2021-01
- Subjects: Public administration , Government productivity
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20219 , vital:45429
- Description: This study examines the role of good governance practices in enhancing service delivery in Mnquma Municipality in an effort to assist municipalities in the greater Eastern Cape and South Africa in general. Good governance has become a popular theme in Africa and worldwide, attributed to the increasing need to alleviate rampant corruption in municipalities, of which Mnquma Municipality is not immune. This study positioned in the constructivist paradigm employed the qualitative research paradigm, using semi-structured interviews with 15 community members and officials, secondary data and field notes. Collected data was analysed using content analysis and various themes were extracted from the data. The study found that the community in the Mnquma Municipality is dissatisfied with service delivery as there are rural areas who are still battling to get clean water and decent ablution facilities. This municipality has been marred by violent protests, infighting amongst those who are tasked to oversee the delivery of services. The infighting amongst municipal officials and municipal council which results in minimal involvement of the third leg of the municipality which is the community in the affairs of the municipality. This study sought to explore the roles of good governance in enhancing service delivery in Mnquma Municipality, investigate the challenges that impede good governance practices in Mnquma Municipality and to recommend possible strategies that can be used to enhance good governance in Mnquma Municipality. Good governance has become a popular theme in Africa and worldwide, attributed to the increasing need to alleviate rampant corruption in municipalities, of which Mnquma Municipality is not immune. The study found that the community in the Mnquma Municipality is dissatisfied with service delivery as there are rural areas who are still battling to get clean water and decent ablution facilities. This municipality has been marred by violent protests, infighting amongst those who are tasked to oversee the delivery of services. The study recommends various approaches to end the bad governance and insufficient service delivery such as ensuring effective monitoring and evaluation of community projects, skills audits and trainings for municipal officials, increased community participation in municipal decisions as well as increased access to loans to community members. , Thesis (MPA) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-01
- Authors: Sipuka, Noluthando
- Date: 2021-01
- Subjects: Public administration , Government productivity
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/20219 , vital:45429
- Description: This study examines the role of good governance practices in enhancing service delivery in Mnquma Municipality in an effort to assist municipalities in the greater Eastern Cape and South Africa in general. Good governance has become a popular theme in Africa and worldwide, attributed to the increasing need to alleviate rampant corruption in municipalities, of which Mnquma Municipality is not immune. This study positioned in the constructivist paradigm employed the qualitative research paradigm, using semi-structured interviews with 15 community members and officials, secondary data and field notes. Collected data was analysed using content analysis and various themes were extracted from the data. The study found that the community in the Mnquma Municipality is dissatisfied with service delivery as there are rural areas who are still battling to get clean water and decent ablution facilities. This municipality has been marred by violent protests, infighting amongst those who are tasked to oversee the delivery of services. The infighting amongst municipal officials and municipal council which results in minimal involvement of the third leg of the municipality which is the community in the affairs of the municipality. This study sought to explore the roles of good governance in enhancing service delivery in Mnquma Municipality, investigate the challenges that impede good governance practices in Mnquma Municipality and to recommend possible strategies that can be used to enhance good governance in Mnquma Municipality. Good governance has become a popular theme in Africa and worldwide, attributed to the increasing need to alleviate rampant corruption in municipalities, of which Mnquma Municipality is not immune. The study found that the community in the Mnquma Municipality is dissatisfied with service delivery as there are rural areas who are still battling to get clean water and decent ablution facilities. This municipality has been marred by violent protests, infighting amongst those who are tasked to oversee the delivery of services. The study recommends various approaches to end the bad governance and insufficient service delivery such as ensuring effective monitoring and evaluation of community projects, skills audits and trainings for municipal officials, increased community participation in municipal decisions as well as increased access to loans to community members. , Thesis (MPA) -- Faculty of Management and Commerce, 2021
- Full Text:
- Date Issued: 2021-01
Citizen`s experience of the batho pele principles of consultation and redress in the Buffalo City Metropolitan Municipality
- Authors: Gqamana, Athabile
- Date: 2020-12
- Subjects: Local government -- South Africa , Civil service -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19759 , vital:43235
- Description: Everyday activities of communities are dependent on services provided by the local municipality, district or regional council and the national government. These activities range from water flowing freely from taps, a roof to hide under, and a clean and healthy environment, just to name a few. The Batho Pele principles were introduced to ensure that these services are provided for the benefit of the people. They were introduced to make sure that people are involved in the process of service delivery so that services are exactly what they need. It is important to note that the Batho Pele principles inform service standards and a customer care charter. This means that the government or providers of service listen to citizens’ views and take them into account when making decisions about service delivery. Informing service standards and a customer care charter also means that service providers or the government responds swiftly and sympathetically when the service standard falls below the promised standard. The problem occurs when citizens are not being consulted about the type of services they are entitled to. The citizens of Buffalo City Metropolitan Municipality had an issue with how services are provided. They stated that even though service delivery was improving, the manner in which these services were provided was not satisfactory. They complained that they were not asked about what they needed and what their priorities were. Moreover, they stated that when they complained, they did not receive an effective response. The main objective of this research was to establish citizens’ experience with consultation and redress as core functions of the Batho Pele Principles. Furthermore, this research sought to establish important elements of proper citizen consultation and redress in the literature, to determine the extent to which these principles are adopted in in BCMM, to establish the effects of current consultation and redress practice on citizens’ trust in their local government and to make recommendations on effective approaches to consultation and redress. The theories that guided the study are the agency theory, the social equity theory and the procedural justice as a derivative of social equity theory. The legislative framework includes the White Paper on Transforming Public Service Delivery (Notice No 1954 Of 1994), the Constitution of the Republic of South Africa, the Municipal Systems Act no 32 of 2000 and the Promotion of Administrative Justice Act 3 of 2000. The study used both the qualitative and quantitative methods. It also used a case study design. The study used a sample of 110 respondents and the data was collected using interviews, questionnaires and a focus group discussions. Analysis of data followed the narrative and descriptive paradigms. Most importantly, all the objectives of the study were met. , Thesis (MCom) -- Faculty of Management and Commerce, 2020
- Full Text:
- Date Issued: 2020-12
- Authors: Gqamana, Athabile
- Date: 2020-12
- Subjects: Local government -- South Africa , Civil service -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/19759 , vital:43235
- Description: Everyday activities of communities are dependent on services provided by the local municipality, district or regional council and the national government. These activities range from water flowing freely from taps, a roof to hide under, and a clean and healthy environment, just to name a few. The Batho Pele principles were introduced to ensure that these services are provided for the benefit of the people. They were introduced to make sure that people are involved in the process of service delivery so that services are exactly what they need. It is important to note that the Batho Pele principles inform service standards and a customer care charter. This means that the government or providers of service listen to citizens’ views and take them into account when making decisions about service delivery. Informing service standards and a customer care charter also means that service providers or the government responds swiftly and sympathetically when the service standard falls below the promised standard. The problem occurs when citizens are not being consulted about the type of services they are entitled to. The citizens of Buffalo City Metropolitan Municipality had an issue with how services are provided. They stated that even though service delivery was improving, the manner in which these services were provided was not satisfactory. They complained that they were not asked about what they needed and what their priorities were. Moreover, they stated that when they complained, they did not receive an effective response. The main objective of this research was to establish citizens’ experience with consultation and redress as core functions of the Batho Pele Principles. Furthermore, this research sought to establish important elements of proper citizen consultation and redress in the literature, to determine the extent to which these principles are adopted in in BCMM, to establish the effects of current consultation and redress practice on citizens’ trust in their local government and to make recommendations on effective approaches to consultation and redress. The theories that guided the study are the agency theory, the social equity theory and the procedural justice as a derivative of social equity theory. The legislative framework includes the White Paper on Transforming Public Service Delivery (Notice No 1954 Of 1994), the Constitution of the Republic of South Africa, the Municipal Systems Act no 32 of 2000 and the Promotion of Administrative Justice Act 3 of 2000. The study used both the qualitative and quantitative methods. It also used a case study design. The study used a sample of 110 respondents and the data was collected using interviews, questionnaires and a focus group discussions. Analysis of data followed the narrative and descriptive paradigms. Most importantly, all the objectives of the study were met. , Thesis (MCom) -- Faculty of Management and Commerce, 2020
- Full Text:
- Date Issued: 2020-12