- Title
- Barriers to Implementing Information Communication Technology (ICT) in Managing Small to Medium Tourism Enterprises (SMTEs): the Case of Hogsback, Eastern Cape,SouthAfrica
- Creator
- Mxunyelwa, Siyabonga
- Subject
- Hogsback, South Africa Small and medium-sized enterprises Small Business Information Communication Technology (ICT) Computer File
- Date Issued
- 2021
- Date
- 2021
- Type
- text
- Type
- article
- Identifier
- http://hdl.handle.net/11260/6031
- Identifier
- vital:45083
- Identifier
- https://www.ijicc.net/images/Vol_15/Iss_10/151057_Mxunyelwa_2021_E_R.pdf
- Description
- Information Communication Technology is recognised worldwide for its contribution towardsSMTEs development and the economy. However, the level of ICT implementation as a management tool, its contribution and the extent of benefits on SMTEs is a debateable phenomenon. The purpose of this study was to investigate the barriers to the implementation of ICT within the context of small and medium tourism enterprises in Hogsback. Both quantitative and qualitative research methods were applied in this study. Questionnaire interviews were conducted with owner/managers in Hogsback. The stratified sampling methodwas utilised to collect data. The study indicates that (46.2%) of the business respondents wereoperating the accommodation establishments. The findings of the study underscores that (25.6%) of the business owners identified the barriers of ICT appears to be high costs. Further(23.1%) stated that accessing technology was also an impediment. Moreover, the study elucidates that (94.9%) of the SMTE concur that implementation ICT as a management tool helps to meet objectives of the business for the daily operations of the business. It is therefore recommended that ICT be implemented as a management tool for small and medium tourism enterprises. Furthermore, the study recommends that the managers/owners should invest in technology to ensure the success of the SMTEs in all aspects. Furthermore, the study serves asthe basis for future studies in the area of ICT within the SMTE sector
- Format
- 17 pages
- Format
- Publisher
- International Journal of Innovation, Creativity and Change
- Language
- English
- Relation
- International Journal of Innovation, Creativity and Change
- Relation
- International Journal of Innovation, Creativity and Change volume 15 number 10 818 834 2021
- Rights
- © 2021 IJICC /Author/s
- Rights
- All articles published by the International Journal of Innovation, Creativity and Change (IJICC) are fully open access: immediately freely available to read, download and share
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