- Title
- The importance of employee job satisfaction in the public sector
- Creator
- Kedama, Nombuyiselo
- Subject
- Job Satisfaction -- South Africa
- Subject
- Employee Retention -- South Africa
- Date Issued
- 2020
- Date
- 2020
- Type
- Masters
- Type
- MPA
- Identifier
- http://hdl.handle.net/10948/46933
- Identifier
- vital:39735
- Description
- The success of service delivery heavily relies on how satisfied employees are with their jobs, and how they are treated within the South African public sector. A number of deliberations can be described and linked to the importance of job satisfaction. Firstly, job satisfaction contributes to the mental health and general life satisfaction of employees. This may happen through acquiring self-esteem, which is a person's overall sense of self-worth and/or personal values. Organisations depend on the health, skills, knowledge, and ability of their human resources in order to stay abreast with technological developments and remain competent on the global stage as they pursue organisational goals and objectives. This dependence has given rise to the need to assess the importance of employee job satisfaction in the South African public sector. To that end, this study employed a desktop research method by reviewing journal articles, government gazettes, conference papers, and relevant books to gather data and conduct content analysis in order to establish facts about employee job satisfaction in the public sector. The study found that emotional, cognitive, and behavioural components make up job satisfaction. The feelings that an employee has regarding his or her job form the emotional component of job satisfaction n. In addition, boredom, anxiety, and excitement are the most common feelings experienced by employees when they perform their jobs. Actions such as coming late to work and pretending to be ill form the behavioural components and types of actions that employees display in relation to their levels of job satisfaction.
- Format
- 121 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Arts
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Kedama, N 217433316 Treatise April 2020.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |