Job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District
- Authors: Binqela, Thembisa
- Date: 2013
- Subjects: Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11553 , http://hdl.handle.net/10353/d1007092 , Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Description: The research at hand focuses on job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District. Samples of 100 employees were used in the study. The data was collected by means of a questionnaire which consisted of the following sections: (i) a biographical and occupational data questionnaire,(ii) Eum, Lee, and Paek’s (2007) Effort-Reward Imbalance questionnaire, (iii) Bedenia, Burke, and Moffat’s (1998) Short-form Work-family Conflict questionnaire, and (iv) Halpern’s (1966) Job Satisfaction questionnaire. The data were analyzed by means of Pearson’s Correlation Technique, Multiple Regression Analysis, and Analysis of Variance. The results showed that job satisfaction does not moderate the relationship between work-family conflict and occupational stress. The study also found a significant positive correlation between work-family conflict and occupational stress and between work-family conflict and job satisfaction. It also showed that both work-family conflict and job satisfaction respectively accounted for a significant proportion of variance in occupational stress. The thesis ends with several recommendations for future research and for future professional or managerial practice.
- Full Text:
- Date Issued: 2013
- Authors: Binqela, Thembisa
- Date: 2013
- Subjects: Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11553 , http://hdl.handle.net/10353/d1007092 , Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Description: The research at hand focuses on job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District. Samples of 100 employees were used in the study. The data was collected by means of a questionnaire which consisted of the following sections: (i) a biographical and occupational data questionnaire,(ii) Eum, Lee, and Paek’s (2007) Effort-Reward Imbalance questionnaire, (iii) Bedenia, Burke, and Moffat’s (1998) Short-form Work-family Conflict questionnaire, and (iv) Halpern’s (1966) Job Satisfaction questionnaire. The data were analyzed by means of Pearson’s Correlation Technique, Multiple Regression Analysis, and Analysis of Variance. The results showed that job satisfaction does not moderate the relationship between work-family conflict and occupational stress. The study also found a significant positive correlation between work-family conflict and occupational stress and between work-family conflict and job satisfaction. It also showed that both work-family conflict and job satisfaction respectively accounted for a significant proportion of variance in occupational stress. The thesis ends with several recommendations for future research and for future professional or managerial practice.
- Full Text:
- Date Issued: 2013
Conscientiousness as a moderator of the relationship between work family conflict and stress amongst South African Police Service (SAPS) members in Alice Police Station Eastern Cape, South Africa
- Authors: Bazana, Sandiso William
- Date: 2012
- Subjects: Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11551 , http://hdl.handle.net/10353/d1007030 , Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Description: The purpose of the study was to explore the relationship between WFC and stress with Conscientiousness which is part of the Big Five personality Traits Model in moderation. The study was undertaken in the South African Police Service members in Alice town in the Eastern Cape. The study was based on a sample size of eighty four (n=84) out of 134 (N=134) police officers. A simple convenient random sample was used to sample participants. With the use of descriptive, correlation and inferential statistics the finding revealed instead that Conscientiousness has no significant relationship with WFC at (r= 0.02792, p= 0.8022) also Conscientiousness had no significant relationship with stress at (r= -0.04465, p= 0.6885). Overall, after separating the group according to those that scored low and those that scored high on conscientiousness scale, the study found the group low in conscientiousness not significantly correlated with WFC and stress (r= -0.02263, p= 0.9414). and the group with a high conscientiousness the study revealed a high significant relationship for police officers that scored high on Conscientiousness at (r= 0.40119, p< 0.00). The group low in conscientiousness has no correlation between WFC and stress thus different values of conscientiousness cause a change in the relationship between WFC and stress. Thus those who are low in conscientiousness do not have a relationship between WFC and stress. A call is made to the SAPS as an institution to consider prioritizing personality trait particularly applicants that score low on conscientiousness personality test during recruitment and selection of new police officers to avoid the outcomes associated with the nature of police work.
- Full Text:
- Date Issued: 2012
- Authors: Bazana, Sandiso William
- Date: 2012
- Subjects: Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11551 , http://hdl.handle.net/10353/d1007030 , Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Description: The purpose of the study was to explore the relationship between WFC and stress with Conscientiousness which is part of the Big Five personality Traits Model in moderation. The study was undertaken in the South African Police Service members in Alice town in the Eastern Cape. The study was based on a sample size of eighty four (n=84) out of 134 (N=134) police officers. A simple convenient random sample was used to sample participants. With the use of descriptive, correlation and inferential statistics the finding revealed instead that Conscientiousness has no significant relationship with WFC at (r= 0.02792, p= 0.8022) also Conscientiousness had no significant relationship with stress at (r= -0.04465, p= 0.6885). Overall, after separating the group according to those that scored low and those that scored high on conscientiousness scale, the study found the group low in conscientiousness not significantly correlated with WFC and stress (r= -0.02263, p= 0.9414). and the group with a high conscientiousness the study revealed a high significant relationship for police officers that scored high on Conscientiousness at (r= 0.40119, p< 0.00). The group low in conscientiousness has no correlation between WFC and stress thus different values of conscientiousness cause a change in the relationship between WFC and stress. Thus those who are low in conscientiousness do not have a relationship between WFC and stress. A call is made to the SAPS as an institution to consider prioritizing personality trait particularly applicants that score low on conscientiousness personality test during recruitment and selection of new police officers to avoid the outcomes associated with the nature of police work.
- Full Text:
- Date Issued: 2012
Perceived organisational support (POS), Job engagement (JE) and their effect on organisational citizenship behaviour (OCB) among nurses at the Victoria Hospital, Alice, Nkonkobe Municipality
- Authors: Dumisani, Mathumbu
- Date: 2012
- Subjects: Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11552 , http://hdl.handle.net/10353/d1007032 , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Description: Wendel (1994, p. 91) defined perceived organizational support (POS) as “organization support in terms of all things that relate to assistance and relationships amongst working peers and colleagues, which involve the feeling of need between superiors and subordinates . Rothbard (2001, p. 656) in defining job engagement (JE) listed two components which he thought were critical for its effectiveness on organizational functioning: (i) attention and (ii) absorption, with the former referring to “cognitive ability and the amount of time one spends thinking about the role”, while the latter “means being engrossed in a role and means the intensity of one’s focus on a role”. Organizational citizenship behavior (OCB) was first introduced by Organ in the 1980s and he defined the concept of organizational citizenship behavior “as discretionary behaviors by individuals (employees) that do not form part of formal requirements of a job, but are necessary and promote effective functioning of the organization (Organ, 1988)”. The objective of study was to explore the relationship between perceived organizational support and job engagement and their effect organizational citizenship behavior. Other relationships that were tested were first, the direct relationship between POS JE. Secondly, the combined effect of POS and JE on OCB. The study was conducted amongst nurses at Victoria hospital, in Alice within the Nkonkobe district municipality. The results showed a significant relationship between JE and OCB, whilst the relationship between POS and OCB was not accepted. The results for the other two hypotheses that were tested; (i) relationship between POS and JE, (ii) combined effect of POS and JE on OCB also showed that they were not accepted. The consistency scores for these variables were of international level (n=106). The Pearson correlation coefficients were used for hypothesis testing.
- Full Text:
- Date Issued: 2012
- Authors: Dumisani, Mathumbu
- Date: 2012
- Subjects: Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11552 , http://hdl.handle.net/10353/d1007032 , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Description: Wendel (1994, p. 91) defined perceived organizational support (POS) as “organization support in terms of all things that relate to assistance and relationships amongst working peers and colleagues, which involve the feeling of need between superiors and subordinates . Rothbard (2001, p. 656) in defining job engagement (JE) listed two components which he thought were critical for its effectiveness on organizational functioning: (i) attention and (ii) absorption, with the former referring to “cognitive ability and the amount of time one spends thinking about the role”, while the latter “means being engrossed in a role and means the intensity of one’s focus on a role”. Organizational citizenship behavior (OCB) was first introduced by Organ in the 1980s and he defined the concept of organizational citizenship behavior “as discretionary behaviors by individuals (employees) that do not form part of formal requirements of a job, but are necessary and promote effective functioning of the organization (Organ, 1988)”. The objective of study was to explore the relationship between perceived organizational support and job engagement and their effect organizational citizenship behavior. Other relationships that were tested were first, the direct relationship between POS JE. Secondly, the combined effect of POS and JE on OCB. The study was conducted amongst nurses at Victoria hospital, in Alice within the Nkonkobe district municipality. The results showed a significant relationship between JE and OCB, whilst the relationship between POS and OCB was not accepted. The results for the other two hypotheses that were tested; (i) relationship between POS and JE, (ii) combined effect of POS and JE on OCB also showed that they were not accepted. The consistency scores for these variables were of international level (n=106). The Pearson correlation coefficients were used for hypothesis testing.
- Full Text:
- Date Issued: 2012
The relationship between emotional stability, stress and work family conflict, among Standard Bank female employees in the Border region
- Authors: Zingwe, Tawanda
- Date: 2012
- Subjects: Standard Bank Limited , Bank employees -- South Africa -- Eastern Cape , Role conflict , Women employees -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work and family -- South Africa -- Eastern Cape , Sexual division of labor -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Work-family conflict , Stress , Emotional stability , Neuroticism , Banks , Females
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11558 , http://hdl.handle.net/10353/d1007133 , Standard Bank Limited , Bank employees -- South Africa -- Eastern Cape , Role conflict , Women employees -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work and family -- South Africa -- Eastern Cape , Sexual division of labor -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Work-family conflict , Stress , Emotional stability , Neuroticism , Banks , Females
- Description: The aim of this study was to investigate the relationship that exists between emotional stability, stress and work-family conflict among Standard Bank female employees. For this purpose data was collected from the female employees of Standard Banks in Alice, Fort Beaufort, King Williams and East London Town’s in the Eastern Cape. A sample of 72 female bank employees was drawn from the population. Neuroticism is the opposite of emotional stability and it was mostly often used in place of emotional stability in the study. Results of the study indicated that all study variables are significantly positively correlated with one another. The findings of this study is helpful in the banking industry in order to design human resources policies which will reduce the work-family conflict and decrease stress for female bank employees and for future research in respective topics. The implications of this study are discussed along with recommendations for future research and professional managerial practice.
- Full Text:
- Date Issued: 2012
- Authors: Zingwe, Tawanda
- Date: 2012
- Subjects: Standard Bank Limited , Bank employees -- South Africa -- Eastern Cape , Role conflict , Women employees -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work and family -- South Africa -- Eastern Cape , Sexual division of labor -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Work-family conflict , Stress , Emotional stability , Neuroticism , Banks , Females
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11558 , http://hdl.handle.net/10353/d1007133 , Standard Bank Limited , Bank employees -- South Africa -- Eastern Cape , Role conflict , Women employees -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work and family -- South Africa -- Eastern Cape , Sexual division of labor -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Work-family conflict , Stress , Emotional stability , Neuroticism , Banks , Females
- Description: The aim of this study was to investigate the relationship that exists between emotional stability, stress and work-family conflict among Standard Bank female employees. For this purpose data was collected from the female employees of Standard Banks in Alice, Fort Beaufort, King Williams and East London Town’s in the Eastern Cape. A sample of 72 female bank employees was drawn from the population. Neuroticism is the opposite of emotional stability and it was mostly often used in place of emotional stability in the study. Results of the study indicated that all study variables are significantly positively correlated with one another. The findings of this study is helpful in the banking industry in order to design human resources policies which will reduce the work-family conflict and decrease stress for female bank employees and for future research in respective topics. The implications of this study are discussed along with recommendations for future research and professional managerial practice.
- Full Text:
- Date Issued: 2012
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