An analysis of strategies used to manage conflict at Volkswagen of South Africa
- Authors: Conybeare, Gaily
- Date: 2008
- Subjects: Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8743 , http://hdl.handle.net/10948/762 , Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Description: This research study addresses the problem of determining the strategies that can be used by Internal Audit at Volkswagen of South Africa to manage conflict effectively. To achieve this objective a comprehensive literature study was performed to determine the views on conflict and evaluate the various conflict models. The study also included the reasons for and sources of conflict and the effects of conflict on the performance and controls within VWSA. The identification of conflict management strategies and subsequent conflict management styles were revealed by the literature study. Various discussions from different authors on how to resolve conflict situations are also discussed. The literature review serves as a model in the development of a guideline for VWSA Internal Audit team and management to manage conflict. Senior Management, middle management and staff from various departments within VWSA were requested to complete a questionnaire in order to determine the strategies and effectiveness of these strategies used by Internal Audit to manage conflict. The questionnaire was developed in accordance with the findings from the research. A pilot study was conducted to evaluate the relevance of the study to the problem questions and to evaluate whether the questionnaire will be easily understood. The answers of the respondents were analyzed and compared to the findings of the literature study. The information obtained from the literature study and from the respondents resulted in various recommendations and conclusions.
- Full Text:
- Date Issued: 2008
- Authors: Conybeare, Gaily
- Date: 2008
- Subjects: Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8743 , http://hdl.handle.net/10948/762 , Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Description: This research study addresses the problem of determining the strategies that can be used by Internal Audit at Volkswagen of South Africa to manage conflict effectively. To achieve this objective a comprehensive literature study was performed to determine the views on conflict and evaluate the various conflict models. The study also included the reasons for and sources of conflict and the effects of conflict on the performance and controls within VWSA. The identification of conflict management strategies and subsequent conflict management styles were revealed by the literature study. Various discussions from different authors on how to resolve conflict situations are also discussed. The literature review serves as a model in the development of a guideline for VWSA Internal Audit team and management to manage conflict. Senior Management, middle management and staff from various departments within VWSA were requested to complete a questionnaire in order to determine the strategies and effectiveness of these strategies used by Internal Audit to manage conflict. The questionnaire was developed in accordance with the findings from the research. A pilot study was conducted to evaluate the relevance of the study to the problem questions and to evaluate whether the questionnaire will be easily understood. The answers of the respondents were analyzed and compared to the findings of the literature study. The information obtained from the literature study and from the respondents resulted in various recommendations and conclusions.
- Full Text:
- Date Issued: 2008
Working in the city: the design of a vehicle technology research centre for Volkswagen SA in the Nelson Mandela Metropole
- Authors: Danev, Anton V
- Date: 2007
- Subjects: Volkswagen of South Africa (Firm) , Research institutes -- South Africa -- Port Elizabeth -- Designs and plans , Motor vehicle industry -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , M.Arcitecture
- Identifier: http://hdl.handle.net/10948/52834 , vital:44235
- Description: Volkswagen AG is the second largest vehicle manufacturer worldwide with a factory plant located in the Nelson Mandela Metropole. Major part of their [technological] research has in the last 10 years shifted towards a sustainability outlook along a environmentally friendly end-user products approach. A great market is emerging where environmentally sensitive vehicles and equipment are at the forefront of technological development. Volkswagen currently has a limited number of Vehicle Technology Research facilities worldwide and is looking to establish firm positions locally, in line with its company ethics of sustainability and energy consciousness. Part of this initiative is to locate into the CBD of Port Elizabeth aiming to revitalise derelict [inner-city] urban space and promote environmentally sensitive development. Consequently this thesis seeks to explore the possibility of introducing a ( technology) research facility and office space, as part of a mixed-use development, into Port Elizabeth’s inner city and investigate the architectural challenges thereof.
- Full Text:
- Date Issued: 2007
- Authors: Danev, Anton V
- Date: 2007
- Subjects: Volkswagen of South Africa (Firm) , Research institutes -- South Africa -- Port Elizabeth -- Designs and plans , Motor vehicle industry -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , M.Arcitecture
- Identifier: http://hdl.handle.net/10948/52834 , vital:44235
- Description: Volkswagen AG is the second largest vehicle manufacturer worldwide with a factory plant located in the Nelson Mandela Metropole. Major part of their [technological] research has in the last 10 years shifted towards a sustainability outlook along a environmentally friendly end-user products approach. A great market is emerging where environmentally sensitive vehicles and equipment are at the forefront of technological development. Volkswagen currently has a limited number of Vehicle Technology Research facilities worldwide and is looking to establish firm positions locally, in line with its company ethics of sustainability and energy consciousness. Part of this initiative is to locate into the CBD of Port Elizabeth aiming to revitalise derelict [inner-city] urban space and promote environmentally sensitive development. Consequently this thesis seeks to explore the possibility of introducing a ( technology) research facility and office space, as part of a mixed-use development, into Port Elizabeth’s inner city and investigate the architectural challenges thereof.
- Full Text:
- Date Issued: 2007
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