The efficiency of service delivery in Nelson Mandela Bay Municipality, wards 22 and 36
- Xotyeni, Nompumelelo Caroline
- Authors: Xotyeni, Nompumelelo Caroline
- Date: 2017
- Subjects: Municipal services -- South Africa -- Nelson Mandela Bay Municipality , Municipal government -- South Africa -- Nelson Mandela Bay Municipality Local government -- South Africa -- Eastern Cape Comparative government
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13425 , vital:27184
- Description: The aim of this research is to evaluate the efficiency of service delivery in specific communities, namely Wards 22 and 36, in order to assess whether residents of those communities understand the service delivery process and whether there is enough communication and relationship within the councillors and residents. It is aimed at looking at the relationship between ward councillors and the residents of the community that they are given to represent. Service delivery is something that South Africa has been battling with for years. As much as there is progress within our country, a lot still needs to be done in order to satisfy the citizens of this country. That is where the purpose of this research thus come in, it looks at what the municipality has done to assist its people in matters that are urgent, such as housing, running water and electricity, to name a few. As stated above, this research looks at the implementation, or lack thereof of the municipality, on things that they had said they would attend to in the two wards, ward 22 and ward 36.
- Full Text:
- Date Issued: 2017
- Authors: Xotyeni, Nompumelelo Caroline
- Date: 2017
- Subjects: Municipal services -- South Africa -- Nelson Mandela Bay Municipality , Municipal government -- South Africa -- Nelson Mandela Bay Municipality Local government -- South Africa -- Eastern Cape Comparative government
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/13425 , vital:27184
- Description: The aim of this research is to evaluate the efficiency of service delivery in specific communities, namely Wards 22 and 36, in order to assess whether residents of those communities understand the service delivery process and whether there is enough communication and relationship within the councillors and residents. It is aimed at looking at the relationship between ward councillors and the residents of the community that they are given to represent. Service delivery is something that South Africa has been battling with for years. As much as there is progress within our country, a lot still needs to be done in order to satisfy the citizens of this country. That is where the purpose of this research thus come in, it looks at what the municipality has done to assist its people in matters that are urgent, such as housing, running water and electricity, to name a few. As stated above, this research looks at the implementation, or lack thereof of the municipality, on things that they had said they would attend to in the two wards, ward 22 and ward 36.
- Full Text:
- Date Issued: 2017
The effects of conflict on development: the case of the Nelson Mandela Bay
- Authors: Sankoloba, Boikutso Palesa
- Date: 2013
- Subjects: Conflict management -- South Africa -- Nelson Mandela Bay Municipality , Political stability -- South Africa -- Nelson Mandela Bay Municipality , Municipal services -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9207 , http://hdl.handle.net/10948/d1020570
- Description: This study examines the effects of conflict on socio-economic development. It focuses on the ongoing political conflict in the Nelson Mandela Bay Municipality due to national political factionalism that has negatively affected service delivery. Political conflict led to the absence of the municipal manager from 2009, impacting the administration of the Metro. Since that time, no municipal manager has held office for more than four months. The municipal manager’s job is crucial to the operation of the Metro, including the allocation of funds required for service delivery. Service delivery has therefore been negatively affected by the conflict, with waste removal being particularly neglected. This has been prevalent in areas such as New Brighton and Motherwell, which will be the primary focus of this treatise. This study found that, as a consequence of the situation in the Metro community members have become indifferent to political affairs. However, they still seek change and have faith that their livelihoods could be improved.
- Full Text:
- Date Issued: 2013
- Authors: Sankoloba, Boikutso Palesa
- Date: 2013
- Subjects: Conflict management -- South Africa -- Nelson Mandela Bay Municipality , Political stability -- South Africa -- Nelson Mandela Bay Municipality , Municipal services -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9207 , http://hdl.handle.net/10948/d1020570
- Description: This study examines the effects of conflict on socio-economic development. It focuses on the ongoing political conflict in the Nelson Mandela Bay Municipality due to national political factionalism that has negatively affected service delivery. Political conflict led to the absence of the municipal manager from 2009, impacting the administration of the Metro. Since that time, no municipal manager has held office for more than four months. The municipal manager’s job is crucial to the operation of the Metro, including the allocation of funds required for service delivery. Service delivery has therefore been negatively affected by the conflict, with waste removal being particularly neglected. This has been prevalent in areas such as New Brighton and Motherwell, which will be the primary focus of this treatise. This study found that, as a consequence of the situation in the Metro community members have become indifferent to political affairs. However, they still seek change and have faith that their livelihoods could be improved.
- Full Text:
- Date Issued: 2013
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