- Title
- The impact of performance management system on employees: the Eastern Cape provincial legislature (2009- 2011)
- Creator
- Mfene, Ndileka Lorraine
- Subject
- Performance management -- performance contracts
- Subject
- Quarterly reviews -- Performance assessment -- Training
- Date Issued
- 2014
- Date
- 2014
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- http://hdl.handle.net/10353/1261
- Identifier
- vital:26540
- Identifier
- Performance management -- performance contracts
- Identifier
- Quarterly reviews -- Performance assessment -- Training
- Description
- The Performance Management System (PMS) has been introduced in the Republic of South African public service with intentions of planning, monitoring, developing under-performance, rating and rewarding good performance. The study was undertaken as an attempt to investigate the impact of the PMS on employees of the ECPL. The literature review shows that there are challenges facing the institution with regards to implementation of PMS. The findings of the study indicated that the supervisors have no understanding of PMS instead they used it as punishing tool. Other findings of the study showed that there’s a culture within the institution of using PMS as a money making scheme or a 14th checque. To achieve this, a semi- structured questionnaire was issued to employees of the ECPL. The recommendation on the basis of the study is that the compliance issue should be strengthened and disciplinary measures be taken against employees who failed to comply with the provisions of the PMS policy.
- Format
- 45 leaves
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management & Commerce
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Public Administration
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