Police and community trust in an organisation in transition: the case of Mbare-Musika metropolitan province of Zimbabwe
- Authors: Singende, Matilda
- Date: 2018
- Subjects: Police-community relations , Law enforcement , Community policing
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/29365 , vital:77956
- Description: The focus of this study was to explore the relationship between the police and the community in terms of trust considering that the Zimbabwe Republic Police is in transition. Underpinned by the Procedural Justice Theory and the Social Exchange Theory, the study used a mixed methods approach. The sample was stratified and purposefully drawn from the community and the police respectively. Focus groups were carried out with 30 police officers of the rank of sergeant and constable. The questionnaires were administered to 200 members of the Mbare-Musika community, who were stratified as touts, bus drivers, commuter omnibus drivers, vendors and residents who spent most of their time in the market and around the Mbare termini. Ten (10) interviews were carried out with key informants from the chosen strata. Qualitative data were analysed through thematic data analysis and quantitative data were analysed using the Statistical Package for Social Science (SPSS). The major findings were that the police and the community in Mbare have challenges in terms of trust in their relationship. Crime was found to be on the increase despite efforts made to reduce it. Corruption was found to be rampant in society and in the organisation too although the Mbare community legitimise the police as they cooperate with them, comply with police orders and obey the law. The study recommends that the police be funded to allow them to boost their human and material resources. This in turn will help to improve and increase their training and education programmes in different areas including those that build, enhance and maintain trust. This will also allow the police to meet set standards and keep promises which were endorsed in the Client Service Charter. A model of enhancing trust was suggested. , Thesis (PhD) -- Faculty of Social Sciences and Humanities, 2018
- Full Text:
- Date Issued: 2018
- Authors: Singende, Matilda
- Date: 2018
- Subjects: Police-community relations , Law enforcement , Community policing
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10353/29365 , vital:77956
- Description: The focus of this study was to explore the relationship between the police and the community in terms of trust considering that the Zimbabwe Republic Police is in transition. Underpinned by the Procedural Justice Theory and the Social Exchange Theory, the study used a mixed methods approach. The sample was stratified and purposefully drawn from the community and the police respectively. Focus groups were carried out with 30 police officers of the rank of sergeant and constable. The questionnaires were administered to 200 members of the Mbare-Musika community, who were stratified as touts, bus drivers, commuter omnibus drivers, vendors and residents who spent most of their time in the market and around the Mbare termini. Ten (10) interviews were carried out with key informants from the chosen strata. Qualitative data were analysed through thematic data analysis and quantitative data were analysed using the Statistical Package for Social Science (SPSS). The major findings were that the police and the community in Mbare have challenges in terms of trust in their relationship. Crime was found to be on the increase despite efforts made to reduce it. Corruption was found to be rampant in society and in the organisation too although the Mbare community legitimise the police as they cooperate with them, comply with police orders and obey the law. The study recommends that the police be funded to allow them to boost their human and material resources. This in turn will help to improve and increase their training and education programmes in different areas including those that build, enhance and maintain trust. This will also allow the police to meet set standards and keep promises which were endorsed in the Client Service Charter. A model of enhancing trust was suggested. , Thesis (PhD) -- Faculty of Social Sciences and Humanities, 2018
- Full Text:
- Date Issued: 2018
An analysis of community-police partnerships: a case study of the Thornhill policing area
- Authors: Els, Deon
- Date: 2015
- Subjects: Community policing -- South Africa , Police-community relations , Crime prevention -- Citizen participation
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/8617 , vital:26412
- Description: In this case study, an effective community-police partnership in the Thornhill area is described and explored as a function of the successful application of conflict management approaches. The partnership was implemented in a quest to solve the problem of increasing suicides at the Van Stadens Bridge. Indications are that partnership between government agencies and the community have generally failed in democratic South Africa with respect to the education, health and policing sectors. Partnerships between the community and policing system are challenging because the South African Police Service (SAPS) is continuously plagued by incidents of police brutality, police killings and leadership crises.In order to understand the context of the Thornhill community-police partnership and establish if the operation of the partnership is successful, a wide-ranging conflict management approach is taken to evaluate the partnership. The literature review includes the history of conflict in SA, SAPS and Community Policing, leadership in conflict management, theories of social conflict, and suicidology.
- Full Text:
- Date Issued: 2015
- Authors: Els, Deon
- Date: 2015
- Subjects: Community policing -- South Africa , Police-community relations , Crime prevention -- Citizen participation
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/8617 , vital:26412
- Description: In this case study, an effective community-police partnership in the Thornhill area is described and explored as a function of the successful application of conflict management approaches. The partnership was implemented in a quest to solve the problem of increasing suicides at the Van Stadens Bridge. Indications are that partnership between government agencies and the community have generally failed in democratic South Africa with respect to the education, health and policing sectors. Partnerships between the community and policing system are challenging because the South African Police Service (SAPS) is continuously plagued by incidents of police brutality, police killings and leadership crises.In order to understand the context of the Thornhill community-police partnership and establish if the operation of the partnership is successful, a wide-ranging conflict management approach is taken to evaluate the partnership. The literature review includes the history of conflict in SA, SAPS and Community Policing, leadership in conflict management, theories of social conflict, and suicidology.
- Full Text:
- Date Issued: 2015
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