- Title
- The factors influencing professional commitment and job performance of pharmacists in the Nelson Mandela Bay within the Covid-19 environment
- Creator
- Sayster, Gary
- Subject
- Professional ethics
- Subject
- Pharmacists (Nelson Mandela Bay)
- Subject
- COVID-19 (Disease)
- Date Issued
- 2022-12
- Date
- 2022-12
- Type
- Master's theses
- Type
- Thesis
- Identifier
- http://hdl.handle.net/10948/60232
- Identifier
- vital:63986
- Description
- Job performance and professional commitment are potent drivers of organisational efficiency and overall organisational prosperity, respectively. The severe lack in research regarding these constructs in relation to the pharmaceutical industry or to pharmacists specifically, provided the prime opportunity for the present research to fill this gap. The aim of the present research was therefore to determine the factors influencing professional commitment and job performance in pharmacists in Nelson Mandela Bay, given the Covid-119 environment. A quantitative research approach was adopted for the present study and involved the distribution of a likert—scale questionnaire measuring the dependent variables – professional commitment and job performance and the independent variables – work stress, job commitment, self-esteem and emotional intelligence. A total of 142 surveys were analysed, signalling a response rate of 94.6 67 %. The key findings of the statical analysis show that work stress is negatively related to affective professional commitment and job performance. Job commitment was positively related to job performance and affective professional commitment and self-esteem have a directly positive effect on affective professional commitment. Social skills and self-motivation (as components of emotional intelligence) had a positive relationship with job performance and professional commitment, respectively. Based on these findings, several managerial implications and recommendations were offered.
- Description
- Thesis (MBA) -- Faculty of Business and Economic Sciences, 2022
- Format
- computer
- Format
- online resource
- Format
- Format
- 1 online resource (135 pages)
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economic Sciences
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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Thumbnail | File | Description | Size | Format | |||
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View Details Download | SOURCE1 | Sayster,G Dec 2022.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |