Job satisfaction at a public hospital in the Nelson Mandela Bay: Lived experiences of professional nurses
- Authors: Vamva, Valencia Nomawethu
- Date: 2019-12
- Subjects: Nursing -- Job satisfaction -- South Africa -- Eastern Cape , Public hospitals -- South Africa -- Nelson Mandela Bay Municipality , Public health Nursing
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/60843 , vital:67951
- Description: Job satisfaction has been recognised as one of the most important factors influencing a nurse’s desire to remain in the nursing profession. Nurses play a pivotal role in determining the efficiency, effectiveness and sustainability of the healthcare system. Understanding the job satisfaction of professional nurses in public hospitals is critical because it has a direct relationship with turnover rates. The aim of the study was to explore the lived experiences of professional nurses at a public hospital in the Nelson Mandela Bay. The research design was a qualitative, descriptive phenomenological design. The research population for this study was professional nurses in a public hospital of the Nelson Mandela Bay. A non-probability, purposive sampling method was used. The data collection method for this study was face-to-face, semi-structured interviews with the professional nurses. Trustworthiness was based on the four criteria of trustworthiness which are: credibility, dependability, transferability and confirmability. The ethical standards for this study were based on the three principles of the Belmont Report which are respect for persons, beneficence and justice. Professional nurses are important in the health care system because of their provision of adequate health care. Literature has indicated that the public sector hospitals of South Africa have many challenges. The challenges faced by these public sector hospitals may affect the nurses’ job satisfaction, their performance and the quality of care. This study was helpful as it explored the experiences of professional nurses regarding job satisfaction in a public hospital of the Nelson Mandela Bay. The professional nurses highlighted the aspects of their work environment that influenced their job satisfaction and recommendations were made to resolve the situation. These were the need for sufficient staff, adequate salaries, a management-staff bond, continuous development of staff, the need for supervisors to monitor staff tardiness, sufficient resources and their maintenance, improvement of hospital infrastructure and ensuring staff safety. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2019
- Full Text:
- Date Issued: 2019-12
- Authors: Vamva, Valencia Nomawethu
- Date: 2019-12
- Subjects: Nursing -- Job satisfaction -- South Africa -- Eastern Cape , Public hospitals -- South Africa -- Nelson Mandela Bay Municipality , Public health Nursing
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/60843 , vital:67951
- Description: Job satisfaction has been recognised as one of the most important factors influencing a nurse’s desire to remain in the nursing profession. Nurses play a pivotal role in determining the efficiency, effectiveness and sustainability of the healthcare system. Understanding the job satisfaction of professional nurses in public hospitals is critical because it has a direct relationship with turnover rates. The aim of the study was to explore the lived experiences of professional nurses at a public hospital in the Nelson Mandela Bay. The research design was a qualitative, descriptive phenomenological design. The research population for this study was professional nurses in a public hospital of the Nelson Mandela Bay. A non-probability, purposive sampling method was used. The data collection method for this study was face-to-face, semi-structured interviews with the professional nurses. Trustworthiness was based on the four criteria of trustworthiness which are: credibility, dependability, transferability and confirmability. The ethical standards for this study were based on the three principles of the Belmont Report which are respect for persons, beneficence and justice. Professional nurses are important in the health care system because of their provision of adequate health care. Literature has indicated that the public sector hospitals of South Africa have many challenges. The challenges faced by these public sector hospitals may affect the nurses’ job satisfaction, their performance and the quality of care. This study was helpful as it explored the experiences of professional nurses regarding job satisfaction in a public hospital of the Nelson Mandela Bay. The professional nurses highlighted the aspects of their work environment that influenced their job satisfaction and recommendations were made to resolve the situation. These were the need for sufficient staff, adequate salaries, a management-staff bond, continuous development of staff, the need for supervisors to monitor staff tardiness, sufficient resources and their maintenance, improvement of hospital infrastructure and ensuring staff safety. , Thesis (MA) -- Faculty of Humanities, School of Governmental and Social Sciences, 2019
- Full Text:
- Date Issued: 2019-12
A best practice guideline for patient-centred care in public hospitals in Nelson Mandela Bay
- Authors: Jardien-Baboo, Sihaam
- Date: 2014
- Subjects: Patient-centered health care -- South Africa -- Nelson Mandela Bay Municipality , Evidence-based medicine -- South Africa -- Nelson Mandela Bay Municipality , Public health nurses -- South Africa -- Nelson Mandela Bay Municipality , Public hospitals -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:10063 , http://hdl.handle.net/10948/d1020370
- Description: In South Africa, the quality of health care is directly related to the concept of patient-centred care and the enactment of the Batho Pele Principles and the Patients’ Rights Charter. The quality of health care delivery has dropped drastically, and reports in the media indicate that public hospitals in the Eastern Cape Province are on the brink of collapse, with thousands of patients being treated in condemned hospitals. Receiving and rendering health care in the face of such challenges, the question arose: “Are patients receiving patient-centred care in public hospitals?” The answer to this rhetorical inquiry appeared to be obvious, but this research study explored and described professional nurses’ perceptions of patient-centred care in public hospitals and their understanding of evidence-based practice and best practice guidelines. The proposed study followed a qualitative, exploratory, descriptive and contextual design. The research population included professional nurses who are employed in public hospitals in Nelson Mandela Bay, and consisted of nurse managers and nurses who work in the wards. The research study consisted of three phases. In Phase 1, semi-structured interviews and focus groups were conducted with nurse managers and professional nurses working in the wards in order to collect data about their perceptions of patient-centred care and their understanding of evidence-based practice and best practice guidelines. The interviews were transcribed and Tesch’s eight steps of data analysis were followed to create meaning from the data collected. Themes were identified and grouped together to form new categories. The researcher ensured the validity of the study by conforming to Lincoln and Guba’s model of trustworthiness, which consists of the following four constructs: credibility, transferability, dependability and confirmability. An independent coder assisted with the coding process. In Phase 2, an integrative literature review was conducted in order to identify previous guidelines regarding best practice for patient-centred care. Relevant guidelines were selected, critically appraised, data was extracted and synthesised for the development of a best practice guideline for patient-centred care. An independent appraiser critically appraised the guidelines, thereby ensuring trustworthiness. In Phase 3, the data in Phase 1 and Phase 2 were integrated to formulate a draft best practice guideline for patient-centred care. The guideline was submitted to an expert panel for review and was modified according to the recommendations of the panel, whereby the best practice guideline for patient-centred care in public hospitals in Nelson Mandela Bay was finalized.
- Full Text:
- Date Issued: 2014
- Authors: Jardien-Baboo, Sihaam
- Date: 2014
- Subjects: Patient-centered health care -- South Africa -- Nelson Mandela Bay Municipality , Evidence-based medicine -- South Africa -- Nelson Mandela Bay Municipality , Public health nurses -- South Africa -- Nelson Mandela Bay Municipality , Public hospitals -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:10063 , http://hdl.handle.net/10948/d1020370
- Description: In South Africa, the quality of health care is directly related to the concept of patient-centred care and the enactment of the Batho Pele Principles and the Patients’ Rights Charter. The quality of health care delivery has dropped drastically, and reports in the media indicate that public hospitals in the Eastern Cape Province are on the brink of collapse, with thousands of patients being treated in condemned hospitals. Receiving and rendering health care in the face of such challenges, the question arose: “Are patients receiving patient-centred care in public hospitals?” The answer to this rhetorical inquiry appeared to be obvious, but this research study explored and described professional nurses’ perceptions of patient-centred care in public hospitals and their understanding of evidence-based practice and best practice guidelines. The proposed study followed a qualitative, exploratory, descriptive and contextual design. The research population included professional nurses who are employed in public hospitals in Nelson Mandela Bay, and consisted of nurse managers and nurses who work in the wards. The research study consisted of three phases. In Phase 1, semi-structured interviews and focus groups were conducted with nurse managers and professional nurses working in the wards in order to collect data about their perceptions of patient-centred care and their understanding of evidence-based practice and best practice guidelines. The interviews were transcribed and Tesch’s eight steps of data analysis were followed to create meaning from the data collected. Themes were identified and grouped together to form new categories. The researcher ensured the validity of the study by conforming to Lincoln and Guba’s model of trustworthiness, which consists of the following four constructs: credibility, transferability, dependability and confirmability. An independent coder assisted with the coding process. In Phase 2, an integrative literature review was conducted in order to identify previous guidelines regarding best practice for patient-centred care. Relevant guidelines were selected, critically appraised, data was extracted and synthesised for the development of a best practice guideline for patient-centred care. An independent appraiser critically appraised the guidelines, thereby ensuring trustworthiness. In Phase 3, the data in Phase 1 and Phase 2 were integrated to formulate a draft best practice guideline for patient-centred care. The guideline was submitted to an expert panel for review and was modified according to the recommendations of the panel, whereby the best practice guideline for patient-centred care in public hospitals in Nelson Mandela Bay was finalized.
- Full Text:
- Date Issued: 2014
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