Towards realising the benefits of citizen participation in environmental monitoring: a case study in an Eastern Cape natural resource management programme
- Authors: Mtati, Nosiseko
- Date: 2020
- Subjects: Tsitsa Project , Rural development projects -- South Africa -- Eastern Cape , Environmental monitoring -- South Africa -- Tsitsa River , Environmental monitoring -- Citizen participation -- South Africa -- Tsitsa River , Water supply, Agricultural -- South Africa -- Tsitsa River , Environmental education -- South Africa
- Language: English
- Type: text , Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/167562 , vital:41492
- Description: The Tsitsa Project focusses on land use management and rural livelihoods in the Tsitsa River catchment in the Eastern Cape Province of South Africa. It is funded by the Department of Environmental Affairs and the environmental monitoring initiative is implemented by Rhodes University, where I am employed as the catchment coordinator. This study explores the environmental monitoring initiative within the bigger Tsitsa Project. Community members in the catchment monitor sediment transportation in the Tsitsa River and its tributaries, which originally became of interest because it is proposed that a dam (Ntabelanga Dam) be established here. This study aims to understand citizen environmental monitoring in the Tsitsa Project; what the project managers regarded as benefits; and how the monitors themselves perceived benefits of participating as monitors. A realist approach was followed, in order to understand the connections between the context and the mechanisms in the project, and how these combined to result in the outcomes observed. Realist research emphasises the importance of context in shaping outcomes such as the achieved benefits of citizen monitoring. Data was collected using a case study method, where each individual monitor and their particular context, was regarded as a case. Semistructured interviews were conducted with 17 monitors and five Tsitsa Project staff; this was supported by field notes and the reviewing of project documents including field reports. The realist analysis looked at the context of the monitors in general and the mechanisms applied by the project in recruiting, training and managing the monitors. A second layer of mechanisms was identified as those responses from the monitors to what the project was introducing to them. Outcomes were both positive and negative, including how long monitors remained in the initiative, what benefits they derived from the process, and what potential benefits they did not achieve. This included lost opportunities to provide recognition for skills and experience gained. Recommendations are made regarding the recruitment, training and management of monitors, to optimise benefits for the monitors, the host institution and the initiative’s staff. The study is significant because of its particular yet representative characteristics and it will assist both the Tsitsa Project, which aims to expand its citizen environmental monitoring initiative, as well as wider Natural Resource Management Programmes in South Africa. It is also hoped that it will contribute to the literature on environmental monitoring as a little researched form of citizen science globally.
- Full Text:
- Date Issued: 2020
- Authors: Mtati, Nosiseko
- Date: 2020
- Subjects: Tsitsa Project , Rural development projects -- South Africa -- Eastern Cape , Environmental monitoring -- South Africa -- Tsitsa River , Environmental monitoring -- Citizen participation -- South Africa -- Tsitsa River , Water supply, Agricultural -- South Africa -- Tsitsa River , Environmental education -- South Africa
- Language: English
- Type: text , Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/167562 , vital:41492
- Description: The Tsitsa Project focusses on land use management and rural livelihoods in the Tsitsa River catchment in the Eastern Cape Province of South Africa. It is funded by the Department of Environmental Affairs and the environmental monitoring initiative is implemented by Rhodes University, where I am employed as the catchment coordinator. This study explores the environmental monitoring initiative within the bigger Tsitsa Project. Community members in the catchment monitor sediment transportation in the Tsitsa River and its tributaries, which originally became of interest because it is proposed that a dam (Ntabelanga Dam) be established here. This study aims to understand citizen environmental monitoring in the Tsitsa Project; what the project managers regarded as benefits; and how the monitors themselves perceived benefits of participating as monitors. A realist approach was followed, in order to understand the connections between the context and the mechanisms in the project, and how these combined to result in the outcomes observed. Realist research emphasises the importance of context in shaping outcomes such as the achieved benefits of citizen monitoring. Data was collected using a case study method, where each individual monitor and their particular context, was regarded as a case. Semistructured interviews were conducted with 17 monitors and five Tsitsa Project staff; this was supported by field notes and the reviewing of project documents including field reports. The realist analysis looked at the context of the monitors in general and the mechanisms applied by the project in recruiting, training and managing the monitors. A second layer of mechanisms was identified as those responses from the monitors to what the project was introducing to them. Outcomes were both positive and negative, including how long monitors remained in the initiative, what benefits they derived from the process, and what potential benefits they did not achieve. This included lost opportunities to provide recognition for skills and experience gained. Recommendations are made regarding the recruitment, training and management of monitors, to optimise benefits for the monitors, the host institution and the initiative’s staff. The study is significant because of its particular yet representative characteristics and it will assist both the Tsitsa Project, which aims to expand its citizen environmental monitoring initiative, as well as wider Natural Resource Management Programmes in South Africa. It is also hoped that it will contribute to the literature on environmental monitoring as a little researched form of citizen science globally.
- Full Text:
- Date Issued: 2020
Rural women in poverty alleviation projects: the Masihlumisane project
- Authors: Yamile, Ntomboxolo
- Date: 2016
- Subjects: Poverty -- Economic aspects -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/7312 , vital:21318
- Description: Masihlumisane (let’s grow together) is a community based project in a small rural community of Glenmore situated to the south of the Great Fish River Nature Reserve (GFRNR) and half way between Grahamstown and Peddie in the Eastern Cape Province of South Africa. This rural community was established as a resettlement center during pre-1994 South African government forced removals (Hallett, 1994). Glenmore is economically and socially impoverished as there are few businesses, little economic activity and minimal social tradition in the settlement (Murray, 1989). This village is characterised by an out migration of people of an economically active age, high unemployment amongst residents, dysfunctional families due to parents living elsewhere in order to earn a living, and a youthful population desperate to obtain skills and experiences that will benefit them when they leave Glenmore in the future.
- Full Text:
- Date Issued: 2016
- Authors: Yamile, Ntomboxolo
- Date: 2016
- Subjects: Poverty -- Economic aspects -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/7312 , vital:21318
- Description: Masihlumisane (let’s grow together) is a community based project in a small rural community of Glenmore situated to the south of the Great Fish River Nature Reserve (GFRNR) and half way between Grahamstown and Peddie in the Eastern Cape Province of South Africa. This rural community was established as a resettlement center during pre-1994 South African government forced removals (Hallett, 1994). Glenmore is economically and socially impoverished as there are few businesses, little economic activity and minimal social tradition in the settlement (Murray, 1989). This village is characterised by an out migration of people of an economically active age, high unemployment amongst residents, dysfunctional families due to parents living elsewhere in order to earn a living, and a youthful population desperate to obtain skills and experiences that will benefit them when they leave Glenmore in the future.
- Full Text:
- Date Issued: 2016
The role of the Dohne Agricultural Research Institute in rural agricultural development in the Eastern Cape
- Authors: Bolana, Khayalethu Kenneth
- Date: 2016
- Subjects: Agricultural development projects -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/8198 , vital:25965
- Description: The decline of sustainable farming in the past twenty years in the villages of Amahlathi Local Municipality in the Eastern Cape Province is a cause for concern as this has resulted in reduced food security and increased levels of poverty and unemployment in the villages. As this decline continues to escalate even to date, this study was intended to investigate the role that could be played by the Dohne Agricultural Research Institute in the reduction of poverty through sustainable agricultural activities in these villages. Using a case study of Kubusi village in Amahlathi Local Municiplality, data was gathered through interviewing farming and non-farming households as well as the extension officer for Kubusi village and Dohne officials in order to understand the reasons for and the nature of the decline in farming activities in the villages. The study was conducted against the background of sustainable liveIihood (SL) theory. Important findings revealed that economic factors, primarily lack of money to buy fence and hire tractors to plough are primary causes for the decline, this followed by the effects of global warming and the lack of interest by the young generation to participate in crop farming. The study recommends that the government of the Eastern Cape should intervene through the Dohne Agricultural Research Institute in reskilling rural people in modern farming methods and assisting rural farmers with inputs, primarily fence, tractors and irrigation systems.
- Full Text:
- Date Issued: 2016
- Authors: Bolana, Khayalethu Kenneth
- Date: 2016
- Subjects: Agricultural development projects -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/8198 , vital:25965
- Description: The decline of sustainable farming in the past twenty years in the villages of Amahlathi Local Municipality in the Eastern Cape Province is a cause for concern as this has resulted in reduced food security and increased levels of poverty and unemployment in the villages. As this decline continues to escalate even to date, this study was intended to investigate the role that could be played by the Dohne Agricultural Research Institute in the reduction of poverty through sustainable agricultural activities in these villages. Using a case study of Kubusi village in Amahlathi Local Municiplality, data was gathered through interviewing farming and non-farming households as well as the extension officer for Kubusi village and Dohne officials in order to understand the reasons for and the nature of the decline in farming activities in the villages. The study was conducted against the background of sustainable liveIihood (SL) theory. Important findings revealed that economic factors, primarily lack of money to buy fence and hire tractors to plough are primary causes for the decline, this followed by the effects of global warming and the lack of interest by the young generation to participate in crop farming. The study recommends that the government of the Eastern Cape should intervene through the Dohne Agricultural Research Institute in reskilling rural people in modern farming methods and assisting rural farmers with inputs, primarily fence, tractors and irrigation systems.
- Full Text:
- Date Issued: 2016
The role of rural agriculture in improving household food security : the case of Nkwalini-Bafazi in Elliotdale
- Authors: Solani, Noncedo Reinnet
- Date: 2014
- Subjects: Agricultural development projects -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9250 , http://hdl.handle.net/10948/d1021179
- Description: The problem that is researched relates to the tendency of rural people to abandon agriculture in favour of wage employment and non-agricultural informal activities, and the existence of large areas of underutilized arable land in rural communities. This study explored the specific role of agriculture in the rural communities. The need to improve the quality of life of rural households through the promotion of agriculture and industry gave rise to the implementation of the Siyazondla Homestead Food Production Programme. In this strategy it is envisaged that vibrant, equitable and sustainable rural communities and food security for all will be achieved. The main research question underpinning this study relates to the role of rural agriculture in Nkwalini-Bafazi in meeting the set objectives of the project; such as improving household food security; equipping farmers with necessary skills in order to promote agricultural productivity. The research question can further be captured in these two queries: i) other than the reasons already known for the decline of agriculture in rural areas of South Africa (e.g poor extension services, poor soils, lack of market and so forth); what other fundamental reasons may be there for the poor performance of agricultural production in the communal areas? ii) What role, positive or negative has the government and its agencies played in respect to agricultural development in communal areas. The study, through qualitative methodology, sampled households in Nkwalini-Bafazi who are part of the Siyazondla Food Production Programme. The study investigated the role of agriculture in improving the livelihoods of rural people; and what strategies are required to promote agriculture so as to make contributions for future policy directions. Although this programme has been successfully initiated, from the findings of the study it is evident that beneficiaries are facing many challenges. It is crucial for the South African government to implement mechanisms to ensure that farmers will obtain incentives for farming activities, promotion of food security and rural local economic development, in order to redress the imbalances of the former apartheid regime.
- Full Text:
- Date Issued: 2014
- Authors: Solani, Noncedo Reinnet
- Date: 2014
- Subjects: Agricultural development projects -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9250 , http://hdl.handle.net/10948/d1021179
- Description: The problem that is researched relates to the tendency of rural people to abandon agriculture in favour of wage employment and non-agricultural informal activities, and the existence of large areas of underutilized arable land in rural communities. This study explored the specific role of agriculture in the rural communities. The need to improve the quality of life of rural households through the promotion of agriculture and industry gave rise to the implementation of the Siyazondla Homestead Food Production Programme. In this strategy it is envisaged that vibrant, equitable and sustainable rural communities and food security for all will be achieved. The main research question underpinning this study relates to the role of rural agriculture in Nkwalini-Bafazi in meeting the set objectives of the project; such as improving household food security; equipping farmers with necessary skills in order to promote agricultural productivity. The research question can further be captured in these two queries: i) other than the reasons already known for the decline of agriculture in rural areas of South Africa (e.g poor extension services, poor soils, lack of market and so forth); what other fundamental reasons may be there for the poor performance of agricultural production in the communal areas? ii) What role, positive or negative has the government and its agencies played in respect to agricultural development in communal areas. The study, through qualitative methodology, sampled households in Nkwalini-Bafazi who are part of the Siyazondla Food Production Programme. The study investigated the role of agriculture in improving the livelihoods of rural people; and what strategies are required to promote agriculture so as to make contributions for future policy directions. Although this programme has been successfully initiated, from the findings of the study it is evident that beneficiaries are facing many challenges. It is crucial for the South African government to implement mechanisms to ensure that farmers will obtain incentives for farming activities, promotion of food security and rural local economic development, in order to redress the imbalances of the former apartheid regime.
- Full Text:
- Date Issued: 2014
Community development projects in Ingquza Hill and its impact on poverty alleviation
- Authors: Tyali, Zukiswa
- Date: 2013
- Subjects: Community development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Economic assistance -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9190 , http://hdl.handle.net/10948/d1020311
- Description: The fight against poverty is one of South African government priorities and challenges. Despite the large amounts of funds donated by government to poverty alleviation in South Africa almost half of the population still continue to live below the poverty line. There have been many government interventions towards projects. These projects are established in an effort to reduce poverty. However, most of these projects have had a minimal impact on the poverty level of the country. In this study, the researcher illustrated the impact of community development projects on poverty alleviation in Lubala village in Ingquza Hill Local municipality. The research methodology for the study is descriptive, sourced from available literature.
- Full Text:
- Date Issued: 2013
- Authors: Tyali, Zukiswa
- Date: 2013
- Subjects: Community development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Economic assistance -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9190 , http://hdl.handle.net/10948/d1020311
- Description: The fight against poverty is one of South African government priorities and challenges. Despite the large amounts of funds donated by government to poverty alleviation in South Africa almost half of the population still continue to live below the poverty line. There have been many government interventions towards projects. These projects are established in an effort to reduce poverty. However, most of these projects have had a minimal impact on the poverty level of the country. In this study, the researcher illustrated the impact of community development projects on poverty alleviation in Lubala village in Ingquza Hill Local municipality. The research methodology for the study is descriptive, sourced from available literature.
- Full Text:
- Date Issued: 2013
Effectiveness of the high value crop-based extension model in improving rural livelihoods
- Jakavula, Siyabulela Cornelius
- Authors: Jakavula, Siyabulela Cornelius
- Date: 2013
- Subjects: Poverty -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Crops -- South Africa -- Eastern Cape , Agricultural extension work , Agricultural administration -- South Africa , Agriculture -- Social aspects -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Food supply -- South Africa -- Eastern Cape , Sustainable agriculture -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc Agric (Agricultural Economics)
- Identifier: vital:11202 , http://hdl.handle.net/10353/d1007533 , Poverty -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Crops -- South Africa -- Eastern Cape , Agricultural extension work , Agricultural administration -- South Africa , Agriculture -- Social aspects -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Food supply -- South Africa -- Eastern Cape , Sustainable agriculture -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: The problem that is researched in this study relates to the effectiveness of the extension model applied in the High Value Crop programme in improving rural livelihoods in the Eastern Cape. The extent of poverty in rural areas in the Eastern Cape motivated for the intervention of the Is‘Baya through the introduction of Integrated Village Renewal Programme (IVRP). The need to improve the quality of life of rural households through the promotion of agriculture and industry gave rise to the collaborative effort between the Is‘Baya Development Trust and Agricultural Research Council (ARC) in South Africa. The HVC programme was established to mitigate the effects of food shortage and poverty through the production of fruit trees, herbs and vegetables at household level. Evaluation of the effectiveness of this collaborative effort was carried out in four local municipalities of the OR Tambo District and these included: King Sabata Dalindyebo municipality (Zangci); Nyadeni municipality (Hluleka); Port St Johns municipality (Noqhekwana) and Ngquza Hill municipality (Hombe). An equal number of villages where Siyazondla was implemented by DRDAR were visited for the survey to relate the extension model applied with HVC. The villages visited included: OR Tambo (Mhlontlo local municipality) Xhokonxa village; Amathole (Amahlathi local municipality) Ndakana village, (Ngqushwa local municipality) Mgababa village and (Mbhashe local municipality) Mbanyana village. The broad objective of the study therefore, was to evaluate the effectiveness of the extension model applied on the HVC programme as well as to identify the roles and responsibilities of different stakeholders involved in the model. The specific objectives of the study were to describe the HVC based extension model as it is currently organized and implemented in the Eastern Cape Province of South Africa in relation to the erstwhile Siyazondla programme, to establish the effectiveness of the extension model in terms of skills transfer and capacity development, to determine the socio-economic impact of the extension model on the livelihood of involved households, to establish the extent to which the extension model has empowered women and youths and to study the factors that has contributed to the sustainability of the extension model. In carrying out this research and in line with the practice of Agricultural Research for Development (ARD), qualitative and quantitative methods of information gathering were applied. Group approach such as the Rural Rapid Appraisal (RRA) and the Participatory Rural Appraisal (PRA) methods of data collection were used. These tools include semi-structured interviews, focus-group discussions, transect walks, seasonal calendars, key-informant interviews, resource maps and secondary data. A sample of 149 respondents was selected from eight villages in the OR Tambo and Amathole districts. The HVC model was analysed using qualitative approach, descriptive statistics and inferential statistics. The Is‘Baya/ARC extension model is thus said to be effective in meeting the objectives of the HVC programme due to the efficient transfer of skills and technology and its positive impact on the livelihood of the people. There was also an improvement of the income and food security status of the rural dwellers in O.R Tambo district. The regression analysis model was applied and the results of the model were significant to the highest income earned. Out of 22 explanatory variables fitted in the regression model, 12 were significant. The R² and adjusted R² are 73 percent and 68 percent respectively which shows the significance of the fitted variables in the model. The very high F value of 15.427 shows strong significance of the fitted variables to the model. The study therefore concluded that the HVC based extension model implemented by Is‘Baya and ARC was very effective in improving rural livelihoods. The study further recommended investment in infrastructure, market linkages, value adding, public-private partnerships, creation of tenure security, investigation of different funding sources, investment on agricultural research, extension of skills provided and implementation of similar model by the public sector.
- Full Text:
- Date Issued: 2013
- Authors: Jakavula, Siyabulela Cornelius
- Date: 2013
- Subjects: Poverty -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Crops -- South Africa -- Eastern Cape , Agricultural extension work , Agricultural administration -- South Africa , Agriculture -- Social aspects -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Food supply -- South Africa -- Eastern Cape , Sustainable agriculture -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc Agric (Agricultural Economics)
- Identifier: vital:11202 , http://hdl.handle.net/10353/d1007533 , Poverty -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Crops -- South Africa -- Eastern Cape , Agricultural extension work , Agricultural administration -- South Africa , Agriculture -- Social aspects -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Food supply -- South Africa -- Eastern Cape , Sustainable agriculture -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: The problem that is researched in this study relates to the effectiveness of the extension model applied in the High Value Crop programme in improving rural livelihoods in the Eastern Cape. The extent of poverty in rural areas in the Eastern Cape motivated for the intervention of the Is‘Baya through the introduction of Integrated Village Renewal Programme (IVRP). The need to improve the quality of life of rural households through the promotion of agriculture and industry gave rise to the collaborative effort between the Is‘Baya Development Trust and Agricultural Research Council (ARC) in South Africa. The HVC programme was established to mitigate the effects of food shortage and poverty through the production of fruit trees, herbs and vegetables at household level. Evaluation of the effectiveness of this collaborative effort was carried out in four local municipalities of the OR Tambo District and these included: King Sabata Dalindyebo municipality (Zangci); Nyadeni municipality (Hluleka); Port St Johns municipality (Noqhekwana) and Ngquza Hill municipality (Hombe). An equal number of villages where Siyazondla was implemented by DRDAR were visited for the survey to relate the extension model applied with HVC. The villages visited included: OR Tambo (Mhlontlo local municipality) Xhokonxa village; Amathole (Amahlathi local municipality) Ndakana village, (Ngqushwa local municipality) Mgababa village and (Mbhashe local municipality) Mbanyana village. The broad objective of the study therefore, was to evaluate the effectiveness of the extension model applied on the HVC programme as well as to identify the roles and responsibilities of different stakeholders involved in the model. The specific objectives of the study were to describe the HVC based extension model as it is currently organized and implemented in the Eastern Cape Province of South Africa in relation to the erstwhile Siyazondla programme, to establish the effectiveness of the extension model in terms of skills transfer and capacity development, to determine the socio-economic impact of the extension model on the livelihood of involved households, to establish the extent to which the extension model has empowered women and youths and to study the factors that has contributed to the sustainability of the extension model. In carrying out this research and in line with the practice of Agricultural Research for Development (ARD), qualitative and quantitative methods of information gathering were applied. Group approach such as the Rural Rapid Appraisal (RRA) and the Participatory Rural Appraisal (PRA) methods of data collection were used. These tools include semi-structured interviews, focus-group discussions, transect walks, seasonal calendars, key-informant interviews, resource maps and secondary data. A sample of 149 respondents was selected from eight villages in the OR Tambo and Amathole districts. The HVC model was analysed using qualitative approach, descriptive statistics and inferential statistics. The Is‘Baya/ARC extension model is thus said to be effective in meeting the objectives of the HVC programme due to the efficient transfer of skills and technology and its positive impact on the livelihood of the people. There was also an improvement of the income and food security status of the rural dwellers in O.R Tambo district. The regression analysis model was applied and the results of the model were significant to the highest income earned. Out of 22 explanatory variables fitted in the regression model, 12 were significant. The R² and adjusted R² are 73 percent and 68 percent respectively which shows the significance of the fitted variables in the model. The very high F value of 15.427 shows strong significance of the fitted variables to the model. The study therefore concluded that the HVC based extension model implemented by Is‘Baya and ARC was very effective in improving rural livelihoods. The study further recommended investment in infrastructure, market linkages, value adding, public-private partnerships, creation of tenure security, investigation of different funding sources, investment on agricultural research, extension of skills provided and implementation of similar model by the public sector.
- Full Text:
- Date Issued: 2013
Developing a help-desk system for a multi-purpose ICT platform in a marginalised setting
- Authors: Makombe, Farai
- Date: 2011
- Subjects: Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11381 , http://hdl.handle.net/10353/315 , Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Description: Attempts to bridge the digital divide between urban and rural Information and Communications Technology (ICT) users have led to the deployment of ICT platforms in remote rural areas. This puts an increased demand for skilled support in rural ICT platforms to assist users in resolving technical problems that they face on a daily basis. A web based help desk system is developed and implemented to allow knowledge sharing and collaboration amongst users and experts as a way of ensuring the technical sustainability of the Siyakhula Living Lab, a remote rural based Information and Communications Technology (ICT4D) intervention. The research describes the use of Transactional and Innovation & Creative knowledge management strategies and their associated applications such as case-based reasoning (CBR) methods and collaborative knowledge approaches to develop a help desk support system for a geographically distributed multipurpose ICT centre in Dwesa, a rural remote area in the Eastern Cape Province, South Africa. The system implemented in this study has been validated for functional adequacy and usability within the Siyakhula Living Lab. The results of the evaluation are presented in this thesis to provide the initial validation of the effectiveness of the help desk system. Keywords: ICT4D, ICT, Case-Based Reasoning; Collaborative Knowledge, Technical Sustainability, Help Desk Systems, Siyakhula Living Lab Forums, Issue Tracking, Rural Users, South Africa
- Full Text:
- Date Issued: 2011
- Authors: Makombe, Farai
- Date: 2011
- Subjects: Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11381 , http://hdl.handle.net/10353/315 , Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Description: Attempts to bridge the digital divide between urban and rural Information and Communications Technology (ICT) users have led to the deployment of ICT platforms in remote rural areas. This puts an increased demand for skilled support in rural ICT platforms to assist users in resolving technical problems that they face on a daily basis. A web based help desk system is developed and implemented to allow knowledge sharing and collaboration amongst users and experts as a way of ensuring the technical sustainability of the Siyakhula Living Lab, a remote rural based Information and Communications Technology (ICT4D) intervention. The research describes the use of Transactional and Innovation & Creative knowledge management strategies and their associated applications such as case-based reasoning (CBR) methods and collaborative knowledge approaches to develop a help desk support system for a geographically distributed multipurpose ICT centre in Dwesa, a rural remote area in the Eastern Cape Province, South Africa. The system implemented in this study has been validated for functional adequacy and usability within the Siyakhula Living Lab. The results of the evaluation are presented in this thesis to provide the initial validation of the effectiveness of the help desk system. Keywords: ICT4D, ICT, Case-Based Reasoning; Collaborative Knowledge, Technical Sustainability, Help Desk Systems, Siyakhula Living Lab Forums, Issue Tracking, Rural Users, South Africa
- Full Text:
- Date Issued: 2011
A P2P middleware design for digital access nodes in marginalised rural areas
- Authors: Wertlen, Ronald
- Date: 2010
- Subjects: Software design , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Sustainable development -- Simulation methods , Computer networks , Data transmission systems , Electronic data processing -- Distributed processing , Middleware -- Development , Computer software
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11391 , http://hdl.handle.net/10353/254 , Software design , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Sustainable development -- Simulation methods , Computer networks , Data transmission systems , Electronic data processing -- Distributed processing , Middleware -- Development , Computer software
- Description: This thesis addresses software design within the field of Information and Communications Technology for Development (ICTD). Specifically, it makes a case for the design and development of software which is custom-made for the context of marginalised rural areas (MRAs). One of the main aims of any ICTD project is sustainability and such sustainability is particularly difficult in MRAs because of the high costs of projects located there. Most literature on ICTD projects focuses on other factors, such as management, regulations, social and community issues when discussing this issue. Technical matters are often down-played or ignored entirely. This thesis argues that MRAs exhibit unique technical characteristics and that by understanding these characteristics, one can possibly design more cost-effective software. One specific characteristic is described and addressed in this thesis – a characteristic we describe here for the first time and call a network island. Further analysis of the literature generates a picture of a distributed network of access nodes (DANs) within such network islands, which are connected by high speed networks and are able to share resources and stimulate usage of technology by offering a wide range of services. This thesis attempts to design a fitting middleware platform for such a context, which would achieve the following aims: i) allow software developers to create solutions for the context more efficiently (correctly, rapidly); ii) stimulate product managers and business owners to create innovative software products more easily (cost-effectively). A given in the context of this thesis is that the software should use free/libre open source software (FLOSS) – good arguments do also exist for the use of FLOSS. A review of useful FLOSS frameworks is undertaken and several of these are examined in an applied part of the thesis, to see how useful they may be. They form the basis for a walking skeleton implementation of the proposed middleware. The Spring framework is the basis for experiments, along with Spring-Webservices, JMX and PHP 5’s web service capabilities. This thesis builds on three years of work at the Siyakhula Living Lab (SLL), an experimental testbed in a MRA in the Mbashe district of the Eastern Cape of South Africa. Several existing products are deployed at the SLL in the fields of eCommerce, eGovernment and eLearning. Requirements specifications are engineered from a variety of sources, including interviews, mailing lists, the author’s experience as a supervisor at the SLL, and a review of the existing SLL products. Future products are also investigated, as the thesis considers current trends in ICTD. Use cases are also derived and listed. Most of the use cases are concerned with management functions of DANs that can be automated, so that operators of DANs can focus on their core business and not on technology. Using the UML Components methodology, the thesis then proceeds to design a middleware component architecture that is derived from the requirements specification. The process proceeds step-by-step, so that the reader can follow how business rules, operations and interfaces are derived from the use cases. Ultimately, the business rules, interfaces and operations are related to business logic, system interfaces and operations that are situated in specific components. The components in turn are derived from the business information model, that is derived from the business concepts that were initially used to describe the context for the requirements engineering. In this way, a logical method for software design is applied to the problem domain to methodically derive a software design for a middleware solution. The thesis tests the design by considering possible weaknesses in the design. The network aspect is tested by interpolating from formal assumptions about the nature of the context. The data access layer is also identified as a possible bottleneck. We suggest the use of fast indexing methods instead of relational databases to maintain flexibility and efficiency of the data layer. Lessons learned from the exercise are discussed, within the context of the author’s experience in software development teams, as well as in ICTD projects. This synthesis of information leads to warnings about the psychology of middleware development. We note that the ICTD domain is a particularly difficult one with regards to software development as business requirements are not usually clearly formulated and developers do not have the requisite domain knowledge. In conclusion, the core arguments of the thesis are recounted in a bullet form, to lay bare the reasoning behind this work. Novel aspects of the work are also highlighted. They include the description of a network island, and aspects of the DAN middleware requirements engineering and design. Future steps for work based on this thesis are mapped out and open problems relating to this research are touched upon.
- Full Text:
- Date Issued: 2010
- Authors: Wertlen, Ronald
- Date: 2010
- Subjects: Software design , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Sustainable development -- Simulation methods , Computer networks , Data transmission systems , Electronic data processing -- Distributed processing , Middleware -- Development , Computer software
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11391 , http://hdl.handle.net/10353/254 , Software design , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Sustainable development -- Simulation methods , Computer networks , Data transmission systems , Electronic data processing -- Distributed processing , Middleware -- Development , Computer software
- Description: This thesis addresses software design within the field of Information and Communications Technology for Development (ICTD). Specifically, it makes a case for the design and development of software which is custom-made for the context of marginalised rural areas (MRAs). One of the main aims of any ICTD project is sustainability and such sustainability is particularly difficult in MRAs because of the high costs of projects located there. Most literature on ICTD projects focuses on other factors, such as management, regulations, social and community issues when discussing this issue. Technical matters are often down-played or ignored entirely. This thesis argues that MRAs exhibit unique technical characteristics and that by understanding these characteristics, one can possibly design more cost-effective software. One specific characteristic is described and addressed in this thesis – a characteristic we describe here for the first time and call a network island. Further analysis of the literature generates a picture of a distributed network of access nodes (DANs) within such network islands, which are connected by high speed networks and are able to share resources and stimulate usage of technology by offering a wide range of services. This thesis attempts to design a fitting middleware platform for such a context, which would achieve the following aims: i) allow software developers to create solutions for the context more efficiently (correctly, rapidly); ii) stimulate product managers and business owners to create innovative software products more easily (cost-effectively). A given in the context of this thesis is that the software should use free/libre open source software (FLOSS) – good arguments do also exist for the use of FLOSS. A review of useful FLOSS frameworks is undertaken and several of these are examined in an applied part of the thesis, to see how useful they may be. They form the basis for a walking skeleton implementation of the proposed middleware. The Spring framework is the basis for experiments, along with Spring-Webservices, JMX and PHP 5’s web service capabilities. This thesis builds on three years of work at the Siyakhula Living Lab (SLL), an experimental testbed in a MRA in the Mbashe district of the Eastern Cape of South Africa. Several existing products are deployed at the SLL in the fields of eCommerce, eGovernment and eLearning. Requirements specifications are engineered from a variety of sources, including interviews, mailing lists, the author’s experience as a supervisor at the SLL, and a review of the existing SLL products. Future products are also investigated, as the thesis considers current trends in ICTD. Use cases are also derived and listed. Most of the use cases are concerned with management functions of DANs that can be automated, so that operators of DANs can focus on their core business and not on technology. Using the UML Components methodology, the thesis then proceeds to design a middleware component architecture that is derived from the requirements specification. The process proceeds step-by-step, so that the reader can follow how business rules, operations and interfaces are derived from the use cases. Ultimately, the business rules, interfaces and operations are related to business logic, system interfaces and operations that are situated in specific components. The components in turn are derived from the business information model, that is derived from the business concepts that were initially used to describe the context for the requirements engineering. In this way, a logical method for software design is applied to the problem domain to methodically derive a software design for a middleware solution. The thesis tests the design by considering possible weaknesses in the design. The network aspect is tested by interpolating from formal assumptions about the nature of the context. The data access layer is also identified as a possible bottleneck. We suggest the use of fast indexing methods instead of relational databases to maintain flexibility and efficiency of the data layer. Lessons learned from the exercise are discussed, within the context of the author’s experience in software development teams, as well as in ICTD projects. This synthesis of information leads to warnings about the psychology of middleware development. We note that the ICTD domain is a particularly difficult one with regards to software development as business requirements are not usually clearly formulated and developers do not have the requisite domain knowledge. In conclusion, the core arguments of the thesis are recounted in a bullet form, to lay bare the reasoning behind this work. Novel aspects of the work are also highlighted. They include the description of a network island, and aspects of the DAN middleware requirements engineering and design. Future steps for work based on this thesis are mapped out and open problems relating to this research are touched upon.
- Full Text:
- Date Issued: 2010
Developing SOA wrappers for communication purposes in rural areas
- Authors: Samalenge, Jimmy
- Date: 2010
- Subjects: Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11386 , http://hdl.handle.net/10353/320 , Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Description: The introduction of Web Services as a platform upon which applications can communicate has contributed a great deal towards the expansion of World Wide Web technologies. The Internet and computing technologies have been some of the factors that have contributed to the socio-economic improvement of urban and industrial areas. This research focuses on the application of Service-Oriented Architecture (SOA) and Web Services technologies in Information and Communication Technologies for Development (ICT4D) contexts. SOA is a style used to design distributed systems, and Web Services are some of the common realizations of the SOA. Web Services allow the exchange of data between two or more machines in a simple and standardized manner over the network. This has resulted in the augmentation of ways in which individuals in a society and in the world communicate. This research aims to develop a SOA-based system with services that are implemented as Web Services. The system is intended to support communication activities of Dwesa community members. The communication methods identified as the most commonly used in the Dwesa community are Short Message Services (SMSs) and voice calls. In this research we have identified further methods (i.e. Multimedia Message Service, Electronic mail and Instant Messaging) to augment communication activities in Dwesa. The developed system, therefore, exposes SMS Web Service, MMS Web Service, Email Web Service and IM Web Service that are consumed in machine-to-machine, machine-to-person and person-to-person types of communication. We have also implemented a one-stop communication shop, through a web portal which provides interfaces to the different communication modules. Elaborate functional and usability testing have also been undertaken to establish the viability and end-user acceptance of the system respectively. This research has provided the initial validation of the effectiveness of the SOA-based system in ICT4D contexts
- Full Text:
- Date Issued: 2010
- Authors: Samalenge, Jimmy
- Date: 2010
- Subjects: Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11386 , http://hdl.handle.net/10353/320 , Computer network architectures , Computer architecture , Computer software -- Specifications , Rural development projects -- South Africa -- Eastern Cape , Web services , System design , Technological innovations -- South Africa -- Eastern Cape
- Description: The introduction of Web Services as a platform upon which applications can communicate has contributed a great deal towards the expansion of World Wide Web technologies. The Internet and computing technologies have been some of the factors that have contributed to the socio-economic improvement of urban and industrial areas. This research focuses on the application of Service-Oriented Architecture (SOA) and Web Services technologies in Information and Communication Technologies for Development (ICT4D) contexts. SOA is a style used to design distributed systems, and Web Services are some of the common realizations of the SOA. Web Services allow the exchange of data between two or more machines in a simple and standardized manner over the network. This has resulted in the augmentation of ways in which individuals in a society and in the world communicate. This research aims to develop a SOA-based system with services that are implemented as Web Services. The system is intended to support communication activities of Dwesa community members. The communication methods identified as the most commonly used in the Dwesa community are Short Message Services (SMSs) and voice calls. In this research we have identified further methods (i.e. Multimedia Message Service, Electronic mail and Instant Messaging) to augment communication activities in Dwesa. The developed system, therefore, exposes SMS Web Service, MMS Web Service, Email Web Service and IM Web Service that are consumed in machine-to-machine, machine-to-person and person-to-person types of communication. We have also implemented a one-stop communication shop, through a web portal which provides interfaces to the different communication modules. Elaborate functional and usability testing have also been undertaken to establish the viability and end-user acceptance of the system respectively. This research has provided the initial validation of the effectiveness of the SOA-based system in ICT4D contexts
- Full Text:
- Date Issued: 2010
Investigation and development of an e judiciary service for a citizen oriented judiciary system for rural communities
- Authors: Scott, Mfundo Shakes
- Date: 2010
- Subjects: Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11390 , http://hdl.handle.net/10353/275 , Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Description: One of the factors that contribute towards slow rural development is the presence of the digital divide. An area where the digital divide is still prevalent is the administration of justice within traditional contexts. One of the areas affected by this problem is the Dwesa rural community, situated on the Wild Coast of the former homeland of Transkei, in the Eastern Cape Province of South Africa. To address this problem for the Dwesa community, a research project on developing and implementing an e-Judiciary service was undertaken. The primary objective of this project was to develop a web application to support traditional justice administration in the Dwesa community. Due to the lack of a proper legal environment in this community, the e-Judiciary service acts as a portal for safe-keeping of judicial information. Such a system also serves as a platform for the administration of minor offences that are solved by the traditional courts. Furthermore, it provides a better working environment for traditional judicial leaders and eliminates the difficulty of accessing legal information by the rest of the community. Through the availability and use of the service, community members are provided with understanding and knowledge about judiciary operations and services in their community.
- Full Text:
- Date Issued: 2010
- Authors: Scott, Mfundo Shakes
- Date: 2010
- Subjects: Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11390 , http://hdl.handle.net/10353/275 , Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Description: One of the factors that contribute towards slow rural development is the presence of the digital divide. An area where the digital divide is still prevalent is the administration of justice within traditional contexts. One of the areas affected by this problem is the Dwesa rural community, situated on the Wild Coast of the former homeland of Transkei, in the Eastern Cape Province of South Africa. To address this problem for the Dwesa community, a research project on developing and implementing an e-Judiciary service was undertaken. The primary objective of this project was to develop a web application to support traditional justice administration in the Dwesa community. Due to the lack of a proper legal environment in this community, the e-Judiciary service acts as a portal for safe-keeping of judicial information. Such a system also serves as a platform for the administration of minor offences that are solved by the traditional courts. Furthermore, it provides a better working environment for traditional judicial leaders and eliminates the difficulty of accessing legal information by the rest of the community. Through the availability and use of the service, community members are provided with understanding and knowledge about judiciary operations and services in their community.
- Full Text:
- Date Issued: 2010
Mobile phones interaction techniques for second economy people
- Authors: Edim, Azom Emmanuel
- Date: 2010
- Subjects: Rural development projects -- South Africa -- Eastern Cape , Poverty -- South Africa -- Eastern Cape , Cell phone systems -- South Africa -- Eastern Cape , User interfaces (Computer systems) , Human-computer interaction , Community development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD (Computer Science)
- Identifier: vital:11392 , http://hdl.handle.net/10353/519 , Rural development projects -- South Africa -- Eastern Cape , Poverty -- South Africa -- Eastern Cape , Cell phone systems -- South Africa -- Eastern Cape , User interfaces (Computer systems) , Human-computer interaction , Community development -- South Africa -- Eastern Cape
- Description: Second economy people in developing countries are people living in communities that are underserved in terms of basic amenities and social services. Due to literacy challenges and user accessibility problems in rural communities, it is often difficult to design user interfaces that conform to the capabilities and cultural experiences of low-literacy rural community users. Rural community users are technologically illiterate and lack the knowledge of the potential of information and communication technologies. In order to embrace new technology, users will need to perceive the user interface and application as useful and easy to interact with. This requires proper understanding of the users and their socio-cultural environment. This will enable the interfaces and interactions to conform to their behaviours, motivations as well as cultural experiences and preferences and thus enhance usability and user experience. Mobile phones have the potential to increase access to information and provide a platform for economic development in rural communities. Rural communities have economic potential in terms of agriculture and micro-enterprises. Information technology can be used to enhance socio-economic activities and improve rural livelihood. We conducted a study to design user interfaces for a mobile commerce application for micro-entrepreneurs in a rural community in South Africa. The aim of the study was to design mobile interfaces and interaction techniques that are easy to use and meet the cultural preferences and experiences of users who have little to no previous experience of mobile commerce technology. And also to explore the potentials of information technologies rural community users, and bring mobile added value services to rural micro-entrepreneurs. We applied a user-centred design approach in Dwesa community and used qualitative and quantitative research methods to collect data for the design of the user interfaces (graphic user interface and voice user interface) and mobile commerce application. We identified and used several interface elements to design and finally evaluate the graphical user interface. The statistics analysis of the evaluation results show that the users in the community have positive perception of the usefulness of the application, the ease of use and intention to use the application. Community users with no prior experience with this technology were able to learn and understand the interface, recorded minimum errors and a high level of v precision during task performance when they interacted with the shop-owner graphic user interface. The voice user interface designed in this study consists of two flavours (dual tone multi-frequency input and voice input) for rural users. The evaluation results show that community users recorded higher tasks successes and minimum errors with the dual tone multi-frequency input interface than the voice only input interface. Also, a higher percentage of users prefer the dual tone multi-frequency input interface. The t-Test statistical analysis performed on the tasks completion times and error rate show that there was significant statistical difference between the dual tone multi-frequency input interface and the voice input interface. The interfaces were easy to learn, understand and use. Properly designed user interfaces that meet the experience and capabilities of low-literacy users in rural areas will improve usability and users‟ experiences. Adaptation of interfaces to users‟ culture and preferences will enhance information services accessibility among different user groups in different regions. This will promote technology acceptance in rural communities for socio-economic benefits. The user interfaces presented in this study can be adapted to different cultures to provide similar services for marginalised communities in developing countries
- Full Text:
- Date Issued: 2010
- Authors: Edim, Azom Emmanuel
- Date: 2010
- Subjects: Rural development projects -- South Africa -- Eastern Cape , Poverty -- South Africa -- Eastern Cape , Cell phone systems -- South Africa -- Eastern Cape , User interfaces (Computer systems) , Human-computer interaction , Community development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Doctoral , PhD (Computer Science)
- Identifier: vital:11392 , http://hdl.handle.net/10353/519 , Rural development projects -- South Africa -- Eastern Cape , Poverty -- South Africa -- Eastern Cape , Cell phone systems -- South Africa -- Eastern Cape , User interfaces (Computer systems) , Human-computer interaction , Community development -- South Africa -- Eastern Cape
- Description: Second economy people in developing countries are people living in communities that are underserved in terms of basic amenities and social services. Due to literacy challenges and user accessibility problems in rural communities, it is often difficult to design user interfaces that conform to the capabilities and cultural experiences of low-literacy rural community users. Rural community users are technologically illiterate and lack the knowledge of the potential of information and communication technologies. In order to embrace new technology, users will need to perceive the user interface and application as useful and easy to interact with. This requires proper understanding of the users and their socio-cultural environment. This will enable the interfaces and interactions to conform to their behaviours, motivations as well as cultural experiences and preferences and thus enhance usability and user experience. Mobile phones have the potential to increase access to information and provide a platform for economic development in rural communities. Rural communities have economic potential in terms of agriculture and micro-enterprises. Information technology can be used to enhance socio-economic activities and improve rural livelihood. We conducted a study to design user interfaces for a mobile commerce application for micro-entrepreneurs in a rural community in South Africa. The aim of the study was to design mobile interfaces and interaction techniques that are easy to use and meet the cultural preferences and experiences of users who have little to no previous experience of mobile commerce technology. And also to explore the potentials of information technologies rural community users, and bring mobile added value services to rural micro-entrepreneurs. We applied a user-centred design approach in Dwesa community and used qualitative and quantitative research methods to collect data for the design of the user interfaces (graphic user interface and voice user interface) and mobile commerce application. We identified and used several interface elements to design and finally evaluate the graphical user interface. The statistics analysis of the evaluation results show that the users in the community have positive perception of the usefulness of the application, the ease of use and intention to use the application. Community users with no prior experience with this technology were able to learn and understand the interface, recorded minimum errors and a high level of v precision during task performance when they interacted with the shop-owner graphic user interface. The voice user interface designed in this study consists of two flavours (dual tone multi-frequency input and voice input) for rural users. The evaluation results show that community users recorded higher tasks successes and minimum errors with the dual tone multi-frequency input interface than the voice only input interface. Also, a higher percentage of users prefer the dual tone multi-frequency input interface. The t-Test statistical analysis performed on the tasks completion times and error rate show that there was significant statistical difference between the dual tone multi-frequency input interface and the voice input interface. The interfaces were easy to learn, understand and use. Properly designed user interfaces that meet the experience and capabilities of low-literacy users in rural areas will improve usability and users‟ experiences. Adaptation of interfaces to users‟ culture and preferences will enhance information services accessibility among different user groups in different regions. This will promote technology acceptance in rural communities for socio-economic benefits. The user interfaces presented in this study can be adapted to different cultures to provide similar services for marginalised communities in developing countries
- Full Text:
- Date Issued: 2010
The impact of rural ICT projects in South Africa: a case study of Dwesa, Transkei, Eastern Cape, South Africa
- Authors: Shingai, Kavhai Mitchell
- Date: 2010
- Subjects: Information technology -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Internet--South Africa -- Eastern Cape , Project management -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Soc Sc (Com)
- Identifier: vital:11362 , http://hdl.handle.net/10353/317 , Information technology -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Internet--South Africa -- Eastern Cape , Project management -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: This project aimed at assessing and evaluating the extent to which deployed ICTs in the rural area of Dwesa have impacted on the lives of the residents there. This occurred between February 2008 and December 2009. The ICTs are an initiative collaboration of University of Fort Hare and Rhodes University, sponsored by Telkom SA, the Government of Finland and other market players. This research started by reviewing the extent to which rural areas in general have lagged behind in terms of accessing ICTs, paying closer attention to governmental policies and initiatives towards rural development. The project then looked at the currently available ICTs in Dwesa and trying to measure the extent to which they have been useful or rather complicated the lives of the people there. Also important was a review of the efforts made by the technology innovators towards ensuring that relevant and appropriate technologies were made available to the rural people. The project also looked into issues of sustainability, maintenance and general running of the project to ensure its success. Important key findings on access, appropriateness of ICTs, use and knowledge about the ICTs, literacy levels, education standards and readiness of community to use ICTs were made during this research. Also included in the findings are issues on state of infrastructure, already present services, and current uses of ICTs as well as notable positive ICT impact in Dwesa. The most important findings of this research were to assist in providing a detailed prediction of future impact of various possible new technologies that can be introduced to Dwesa. This research also had to be able to bring out a monitoring and evaluation system that should measure the impact of the ICT interventions over the past 5 years. This project was initiated in 2005 and is identified by the name Siyakhula Living Lab. The concept of a living lab is a new term for providing ICTs in an area where their usefulness can be tested based on the natural environment in which they are being used.
- Full Text:
- Date Issued: 2010
- Authors: Shingai, Kavhai Mitchell
- Date: 2010
- Subjects: Information technology -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Internet--South Africa -- Eastern Cape , Project management -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Soc Sc (Com)
- Identifier: vital:11362 , http://hdl.handle.net/10353/317 , Information technology -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Internet--South Africa -- Eastern Cape , Project management -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: This project aimed at assessing and evaluating the extent to which deployed ICTs in the rural area of Dwesa have impacted on the lives of the residents there. This occurred between February 2008 and December 2009. The ICTs are an initiative collaboration of University of Fort Hare and Rhodes University, sponsored by Telkom SA, the Government of Finland and other market players. This research started by reviewing the extent to which rural areas in general have lagged behind in terms of accessing ICTs, paying closer attention to governmental policies and initiatives towards rural development. The project then looked at the currently available ICTs in Dwesa and trying to measure the extent to which they have been useful or rather complicated the lives of the people there. Also important was a review of the efforts made by the technology innovators towards ensuring that relevant and appropriate technologies were made available to the rural people. The project also looked into issues of sustainability, maintenance and general running of the project to ensure its success. Important key findings on access, appropriateness of ICTs, use and knowledge about the ICTs, literacy levels, education standards and readiness of community to use ICTs were made during this research. Also included in the findings are issues on state of infrastructure, already present services, and current uses of ICTs as well as notable positive ICT impact in Dwesa. The most important findings of this research were to assist in providing a detailed prediction of future impact of various possible new technologies that can be introduced to Dwesa. This research also had to be able to bring out a monitoring and evaluation system that should measure the impact of the ICT interventions over the past 5 years. This project was initiated in 2005 and is identified by the name Siyakhula Living Lab. The concept of a living lab is a new term for providing ICTs in an area where their usefulness can be tested based on the natural environment in which they are being used.
- Full Text:
- Date Issued: 2010
Cultural and linguistic localization of the virtual shop owner interfaces of e commerce platforms for rural development
- Authors: Dyakalashe, Siyabulela
- Date: 2009
- Subjects: User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11379 , http://hdl.handle.net/10353/276 , User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Description: The introduction of Information and Communication Technologies (ICTs) for rural development in rural marginalized societies is vastly growing. However, the success of developing and deploying ICT related services is still in question as influential factors such as adaptability, scalability, sustainability, and usability have great effect on the rate of growth of ICTs in rural environments. The problem is that these ICT services should be maintained and sustained by the targeted communities. The main cause for rural marginalization is the fact that some communities situated in rural settings are educationally challenged and computer illiterate or semiliterate in comparison with urban communities. An ICT for development (ICT4D) intervention in the form of an e-Commerce platform that targets the social and economic growth of rural marginalized communities has been developed and field tested at Dwesa, a rural community located on the Wild Coast of the former homeland of Transkei in the Eastern Cape Province. The e-Commerce platform is known as “buy at Dwesa” and can be visited at this URL, http://www.dwesa.com. The aim of the e-Commerce platform is to motivate small entrepreneurs in rural areas to market their products and themselves to the global market as they lack the skills and resources for marketing their art and crafts. Virtual stores are created for a small group of entrepreneurs who will maintain and sustain the stores on their own. These entrepreneurs are often elderly women with limited education and little to no computer literacy - meaning that sustaining the stores may prove difficult for them. In this research we discuss the re-design and re-development of the virtual shop-owner interfaces of the e-Commerce platform to make them more culturally and linguistically localized. The virtual shops allow shop-owners to upload their artifacts to advertise and sell on the customer’s end of the e-Commerce platform. For multilingual and multicultural communities, adoption of the software interfaces to the user’s cultural and linguistic needs and modes of expression is important as failure to do so may reduce the level of benefits of e-Commerce initiatives.
- Full Text:
- Date Issued: 2009
- Authors: Dyakalashe, Siyabulela
- Date: 2009
- Subjects: User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11379 , http://hdl.handle.net/10353/276 , User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Description: The introduction of Information and Communication Technologies (ICTs) for rural development in rural marginalized societies is vastly growing. However, the success of developing and deploying ICT related services is still in question as influential factors such as adaptability, scalability, sustainability, and usability have great effect on the rate of growth of ICTs in rural environments. The problem is that these ICT services should be maintained and sustained by the targeted communities. The main cause for rural marginalization is the fact that some communities situated in rural settings are educationally challenged and computer illiterate or semiliterate in comparison with urban communities. An ICT for development (ICT4D) intervention in the form of an e-Commerce platform that targets the social and economic growth of rural marginalized communities has been developed and field tested at Dwesa, a rural community located on the Wild Coast of the former homeland of Transkei in the Eastern Cape Province. The e-Commerce platform is known as “buy at Dwesa” and can be visited at this URL, http://www.dwesa.com. The aim of the e-Commerce platform is to motivate small entrepreneurs in rural areas to market their products and themselves to the global market as they lack the skills and resources for marketing their art and crafts. Virtual stores are created for a small group of entrepreneurs who will maintain and sustain the stores on their own. These entrepreneurs are often elderly women with limited education and little to no computer literacy - meaning that sustaining the stores may prove difficult for them. In this research we discuss the re-design and re-development of the virtual shop-owner interfaces of the e-Commerce platform to make them more culturally and linguistically localized. The virtual shops allow shop-owners to upload their artifacts to advertise and sell on the customer’s end of the e-Commerce platform. For multilingual and multicultural communities, adoption of the software interfaces to the user’s cultural and linguistic needs and modes of expression is important as failure to do so may reduce the level of benefits of e-Commerce initiatives.
- Full Text:
- Date Issued: 2009
Implementation of a rewards based negotiation module for an e commerce platform
- Authors: Jere, Nobert Rangarirai
- Date: 2009
- Subjects: Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11378 , http://hdl.handle.net/10353/267 , Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Description: Information and Communication Technologies (ICTs) have been widely deployed in developmental programs and this has lead to the creation of a new field – ICT for Development (ICT4D). Within the context of ICT4D, various e-services are being developed, including e-Commerce, e-Government, e-Health and e-Judiciary. ICT4D projects allow Small, Medium and Micro Enterprises (SMMEs) in rural areas to increase sales and gain a market share in the global market. However, many of these ICT4D projects do not succeed, because they fail to bring enough financial value to SMMEs due to the form they currently have. An obvious example is e-Commerce, which should be a source of revenue for business organizations, but most often is not. This thesis presents the design and implementation of a rewarding and negotiation application for a shopping portal to improve the marketing of products for rural entrepreneurs. The shopping portal has been set up for the Dwesa community, a marginalized area in the Eastern Cape province of South Africa. The proposed system, called the Dwesa Rewarding Program (DRP) enables customers buying online to get points for some of the activities carried out on the shopping portal. It also allows customers to negotiate and make offers whilst purchasing and get rewarded for buying online. The novelty of the system is in its flexibility and adaptability. One achievement of this system is the establishment of negotiation rules which allows fairness in rewarding customers. This should in turn lead to increased sales on the e-Commerce platform in marginalized areas and subsequently increased effectiveness of ICT4D for socio-economic development
- Full Text:
- Date Issued: 2009
- Authors: Jere, Nobert Rangarirai
- Date: 2009
- Subjects: Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11378 , http://hdl.handle.net/10353/267 , Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Description: Information and Communication Technologies (ICTs) have been widely deployed in developmental programs and this has lead to the creation of a new field – ICT for Development (ICT4D). Within the context of ICT4D, various e-services are being developed, including e-Commerce, e-Government, e-Health and e-Judiciary. ICT4D projects allow Small, Medium and Micro Enterprises (SMMEs) in rural areas to increase sales and gain a market share in the global market. However, many of these ICT4D projects do not succeed, because they fail to bring enough financial value to SMMEs due to the form they currently have. An obvious example is e-Commerce, which should be a source of revenue for business organizations, but most often is not. This thesis presents the design and implementation of a rewarding and negotiation application for a shopping portal to improve the marketing of products for rural entrepreneurs. The shopping portal has been set up for the Dwesa community, a marginalized area in the Eastern Cape province of South Africa. The proposed system, called the Dwesa Rewarding Program (DRP) enables customers buying online to get points for some of the activities carried out on the shopping portal. It also allows customers to negotiate and make offers whilst purchasing and get rewarded for buying online. The novelty of the system is in its flexibility and adaptability. One achievement of this system is the establishment of negotiation rules which allows fairness in rewarding customers. This should in turn lead to increased sales on the e-Commerce platform in marginalized areas and subsequently increased effectiveness of ICT4D for socio-economic development
- Full Text:
- Date Issued: 2009
Implementing an integrated e-government functionality for a marginalized community in the Eastern Cape South Africa
- Authors: Jakachira, Bobby Tichaona
- Date: 2009
- Subjects: Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11377 , http://hdl.handle.net/10353/273 , Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: Traditional methods of providing public services to disadvantaged rural communities in South Africa have, over the years, proven to be inefficient and in most such communities, simply non-existent. Although the South African government has taken initiatives to make these public services cheaply and conveniently available online at national level, access at local municipal level is still lacking. The goal of this study is to develop a cost-effective e-government system that will contribute to improved provision of public services to the Dwesa area, a rural community in the Eastern Cape province of South Africa, by the government. A prototype construction approach was used, to develop a cost-effective four-modular web application. Interviews were conducted in the field, resulting in four e-government system modules, based on open-source software, developed and integrated to form a single, dynamic web component that will act as a one-stop shop for Dwesa community members. These are the Dwesa Online Application Centre (DOAC) to apply for important government documents and grants, the Dwesa Online Reporting Centre (DORC) to report various grievances to the responsible agencies, the Dwesa Forum Corner (DFC), a digital community, and the management back-end module. The Dwesa e-government portal was developed using Linux-Apache-MySQL-PHP (LAMP) technology, a Zoop framework to model the individual components and a JQUERY JavaScript library to increase the responsiveness of the user interfaces. The most significant contributions of this thesis have been the development of a cost-effective, integrated e-government functionality, applicable to disadvantaged communities, and the greater understanding this has given of the tools and methodologies that can be used to deliver public services efficiently to citizens. The final evaluation of this e-government system gives significant evidence that the e-government portal provides a solid foundation that will allow e-government implementation to raise the provision of public services to a higher level.
- Full Text:
- Date Issued: 2009
- Authors: Jakachira, Bobby Tichaona
- Date: 2009
- Subjects: Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11377 , http://hdl.handle.net/10353/273 , Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: Traditional methods of providing public services to disadvantaged rural communities in South Africa have, over the years, proven to be inefficient and in most such communities, simply non-existent. Although the South African government has taken initiatives to make these public services cheaply and conveniently available online at national level, access at local municipal level is still lacking. The goal of this study is to develop a cost-effective e-government system that will contribute to improved provision of public services to the Dwesa area, a rural community in the Eastern Cape province of South Africa, by the government. A prototype construction approach was used, to develop a cost-effective four-modular web application. Interviews were conducted in the field, resulting in four e-government system modules, based on open-source software, developed and integrated to form a single, dynamic web component that will act as a one-stop shop for Dwesa community members. These are the Dwesa Online Application Centre (DOAC) to apply for important government documents and grants, the Dwesa Online Reporting Centre (DORC) to report various grievances to the responsible agencies, the Dwesa Forum Corner (DFC), a digital community, and the management back-end module. The Dwesa e-government portal was developed using Linux-Apache-MySQL-PHP (LAMP) technology, a Zoop framework to model the individual components and a JQUERY JavaScript library to increase the responsiveness of the user interfaces. The most significant contributions of this thesis have been the development of a cost-effective, integrated e-government functionality, applicable to disadvantaged communities, and the greater understanding this has given of the tools and methodologies that can be used to deliver public services efficiently to citizens. The final evaluation of this e-government system gives significant evidence that the e-government portal provides a solid foundation that will allow e-government implementation to raise the provision of public services to a higher level.
- Full Text:
- Date Issued: 2009
- «
- ‹
- 1
- ›
- »