Perceived value creation in technology-based entrepreneurial businesses
- Van den Heever, Thomas Stanley
- Authors: Van den Heever, Thomas Stanley
- Date: 2014
- Subjects: New business enterprises , Entrepreneurship , Technological innovations -- Management
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9329 , http://hdl.handle.net/10948/d1021047
- Description: Small entrepreneurial businesses are widely regarded as important contributors to the economic well-being of countries all over the world as they create value for both the entrepreneur and the economy in which they operate. The value creation process in these businesses often differs from what commonly happens in larger established businesses. Resources available to the entrepreneur are normally much more restricted and decisions are often based on limited information. This thesis focuses on the value that is created by technology-based entrepreneurial businesses, the leveraging of limited resources and the decision-making orientation they adopt during this process. Given the importance of technology-based entrepreneurial businesses in contributing to economic growth and job creation in most global economies, as well as the limited previous research conducted amongst these businesses, the purpose of this study was to identify the human and social capital factors influencing value creation in technology-based entrepreneurial businesses. With this purpose in mind, the primary objective was to identify, investigate and empirically test the relationships between the various identified factors and Perceived value creation in technology-based entrepreneurial businesses, taking into account their decision-making orientation, as well as the uncertain environment under which they operate. This study uses the Resource-Based View of the business as the basis of its theoretical orientation. The literature review revealed five main categories of constructs, namely Knowledge and skills, Experience, Networks, Decision-making orientation and Perceived environmental uncertainty influencing the dependent variable Perceived value creation in technology-based entrepreneurial businesses. Knowledge and skills, Experience and Networks were identified as independent variables while Decision-making orientation was identified as the mediating variable and Perceived environmental uncertainty as the moderating variable. Six demographic variables (type of industry, age of business, number of employees, age of entrepreneur, academic qualifications of entrepreneur and the number of previous businesses started by the entrepreneur) were also identified as potential influencing factors. Various hypotheses were formulated to be tested during the empirical investigation. Each construct was clearly defined and then operationalised. Operationalisation was done by using reliable and valid items sourced from tested measuring instruments used in previous studies, as well as a number of self-generated items based on secondary sources. A structured questionnaire was made available to respondents identified by means of the convenience snowball sampling technique, and the data collected from 313 usable questionnaires was subjected to various statistical analyses. An Exploratory Factor Analyses (EFA) was conducted which confirmed the different variables, and Cronbach-alpha coefficients were calculated to confirm the reliability of the measuring instrument. Structural Equation Modelling (SEM) was the main statistical procedure used to test the significance of the relationships hypothesised between the various independent, mediating, moderating and dependent variables. A number of different models were tested, and the results discussed and explained. The main finding of the study was that technology-based entrepreneurial business can create financial and non-financial value by adopting a decision-making orientation in the business of co-creating the future with other stakeholders. The most important human and social capital factors that influence the decision-making orientation of these businesses are Knowledge and skills, Unstructured networks and Structured networks. The main limitations of the study were firstly the convenience snowball sampling technique used to collect responses, secondly the dependence of reporting on organisation issues by individuals, and thirdly the limited number of influencing factors included in the models. Future research should address these limitations, and could include qualitative analyses. This study has added to the empirical body of knowledge on entrepreneurship research by investigating a particularly important segment of the literature, namely technology-based entrepreneurial businesses. By identifying and developing various models that outline the most significant factors that influence perceived value creation in technology-based entrepreneurial businesses, this study offers recommendations and suggestions for managing these businesses in such a way as to improve the creation of financial and non-financial value in them. It further provides recommendations for business teaching programmes to enhance curriculums by focusing on alternatives to the format of formal business planning.
- Full Text:
- Date Issued: 2014
- Authors: Van den Heever, Thomas Stanley
- Date: 2014
- Subjects: New business enterprises , Entrepreneurship , Technological innovations -- Management
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9329 , http://hdl.handle.net/10948/d1021047
- Description: Small entrepreneurial businesses are widely regarded as important contributors to the economic well-being of countries all over the world as they create value for both the entrepreneur and the economy in which they operate. The value creation process in these businesses often differs from what commonly happens in larger established businesses. Resources available to the entrepreneur are normally much more restricted and decisions are often based on limited information. This thesis focuses on the value that is created by technology-based entrepreneurial businesses, the leveraging of limited resources and the decision-making orientation they adopt during this process. Given the importance of technology-based entrepreneurial businesses in contributing to economic growth and job creation in most global economies, as well as the limited previous research conducted amongst these businesses, the purpose of this study was to identify the human and social capital factors influencing value creation in technology-based entrepreneurial businesses. With this purpose in mind, the primary objective was to identify, investigate and empirically test the relationships between the various identified factors and Perceived value creation in technology-based entrepreneurial businesses, taking into account their decision-making orientation, as well as the uncertain environment under which they operate. This study uses the Resource-Based View of the business as the basis of its theoretical orientation. The literature review revealed five main categories of constructs, namely Knowledge and skills, Experience, Networks, Decision-making orientation and Perceived environmental uncertainty influencing the dependent variable Perceived value creation in technology-based entrepreneurial businesses. Knowledge and skills, Experience and Networks were identified as independent variables while Decision-making orientation was identified as the mediating variable and Perceived environmental uncertainty as the moderating variable. Six demographic variables (type of industry, age of business, number of employees, age of entrepreneur, academic qualifications of entrepreneur and the number of previous businesses started by the entrepreneur) were also identified as potential influencing factors. Various hypotheses were formulated to be tested during the empirical investigation. Each construct was clearly defined and then operationalised. Operationalisation was done by using reliable and valid items sourced from tested measuring instruments used in previous studies, as well as a number of self-generated items based on secondary sources. A structured questionnaire was made available to respondents identified by means of the convenience snowball sampling technique, and the data collected from 313 usable questionnaires was subjected to various statistical analyses. An Exploratory Factor Analyses (EFA) was conducted which confirmed the different variables, and Cronbach-alpha coefficients were calculated to confirm the reliability of the measuring instrument. Structural Equation Modelling (SEM) was the main statistical procedure used to test the significance of the relationships hypothesised between the various independent, mediating, moderating and dependent variables. A number of different models were tested, and the results discussed and explained. The main finding of the study was that technology-based entrepreneurial business can create financial and non-financial value by adopting a decision-making orientation in the business of co-creating the future with other stakeholders. The most important human and social capital factors that influence the decision-making orientation of these businesses are Knowledge and skills, Unstructured networks and Structured networks. The main limitations of the study were firstly the convenience snowball sampling technique used to collect responses, secondly the dependence of reporting on organisation issues by individuals, and thirdly the limited number of influencing factors included in the models. Future research should address these limitations, and could include qualitative analyses. This study has added to the empirical body of knowledge on entrepreneurship research by investigating a particularly important segment of the literature, namely technology-based entrepreneurial businesses. By identifying and developing various models that outline the most significant factors that influence perceived value creation in technology-based entrepreneurial businesses, this study offers recommendations and suggestions for managing these businesses in such a way as to improve the creation of financial and non-financial value in them. It further provides recommendations for business teaching programmes to enhance curriculums by focusing on alternatives to the format of formal business planning.
- Full Text:
- Date Issued: 2014
A model for managing user experience
- Authors: Mashapa, Job
- Date: 2013
- Subjects: Technological innovations -- Management , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9826 , http://hdl.handle.net/10948/d1020765
- Description: New innovative products are being designed while the user interface of existing products is constantly being revamped to give them a new look. All this is an effort to bring a satisfactory interacting experience for the user. However, in most cases users do not feel that they experience that benefit. The introduction of a new product, or the enhancement of the functionality and user interface of an existing product, often faces criticism and brings resistance to the acceptance and usage of the product by the users. Therefore, the change in user interface or introduction of new products does not only affect the business processes but also the lifestyles of the users, as well as their overall user experience. One of the most important components for the success of any product is a positive user experience. User experience refers to the subjective feeling of the user that results from their interaction or intention to interact with a product in order to perform a specific task in a specific environment. When the user interface and functionality of a product match the expectations of the users and make the users effective and efficient, feel safe and attain some level of self-worth from using or possessing the product, their interaction with the product becomes more satisfactory. User experience practitioners are in agreement that a change to the user interface influences the user experience of the people when interacting with the product; hence it affects change in the user experience of the people. A vast body of literature exists on the methods for evaluating user experience as well as on the principles that are aimed at guiding the design of products for a positive user experience. However, there is a lack of a means to manage this change in user experience that results from the changes in the features of the user interface or the product functionalities. This inadequacy opens up the potential for integrating change management principles in order to manage user experience. However, existing change management principles do not address the user experience aspects when managing change. Following the above premise, this study focused on the development of a model for managing user experience: the User Experience Management Model (UXM2). The UXM2 infers its components from the disciplines of user experience and change management. Its uniqueness is seated in its people-centred approach that aims to effect a free-will change in the individuals towards a long-term positive user experience. The proposed model further aims to promote the voluntary acceptance of a product, which is contrary to the mandatory change that is guided by the policies of the organization, as discussed in the study. The UXM2 was developed from a thorough argumentation of literature on user experience and change management. The components that were required for development of the model were identified from literature, and were evaluated for their relevance by means of academic publications in subject domain international conferences. The academic publications underwent double-blind peer review with subject domain experts. The model was evaluated for its relevance and potential applicability through interviews and discussions with subject domain experts. The subject domain experts consist of user experience practitioners and academic professionals in the domain of HCI. The subject domain experts also evaluated the model by means of an evaluation tool comprising of a Likert scale rating of the proposed components and related activities for managing user experience. The target users of the UXM2 are user experience practitioners and product developers who aim to promote a sustainable long-term positive user experience for the people interacting with their products. The UXM2 is aimed at being used for the design of products that are meant for institutional use, personal use, mandatory use and optional use. It is believed that adoption of the UXM2 will promote acceptance of the product by users, with an associated sustainable positive long-term user experience.
- Full Text:
- Date Issued: 2013
- Authors: Mashapa, Job
- Date: 2013
- Subjects: Technological innovations -- Management , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9826 , http://hdl.handle.net/10948/d1020765
- Description: New innovative products are being designed while the user interface of existing products is constantly being revamped to give them a new look. All this is an effort to bring a satisfactory interacting experience for the user. However, in most cases users do not feel that they experience that benefit. The introduction of a new product, or the enhancement of the functionality and user interface of an existing product, often faces criticism and brings resistance to the acceptance and usage of the product by the users. Therefore, the change in user interface or introduction of new products does not only affect the business processes but also the lifestyles of the users, as well as their overall user experience. One of the most important components for the success of any product is a positive user experience. User experience refers to the subjective feeling of the user that results from their interaction or intention to interact with a product in order to perform a specific task in a specific environment. When the user interface and functionality of a product match the expectations of the users and make the users effective and efficient, feel safe and attain some level of self-worth from using or possessing the product, their interaction with the product becomes more satisfactory. User experience practitioners are in agreement that a change to the user interface influences the user experience of the people when interacting with the product; hence it affects change in the user experience of the people. A vast body of literature exists on the methods for evaluating user experience as well as on the principles that are aimed at guiding the design of products for a positive user experience. However, there is a lack of a means to manage this change in user experience that results from the changes in the features of the user interface or the product functionalities. This inadequacy opens up the potential for integrating change management principles in order to manage user experience. However, existing change management principles do not address the user experience aspects when managing change. Following the above premise, this study focused on the development of a model for managing user experience: the User Experience Management Model (UXM2). The UXM2 infers its components from the disciplines of user experience and change management. Its uniqueness is seated in its people-centred approach that aims to effect a free-will change in the individuals towards a long-term positive user experience. The proposed model further aims to promote the voluntary acceptance of a product, which is contrary to the mandatory change that is guided by the policies of the organization, as discussed in the study. The UXM2 was developed from a thorough argumentation of literature on user experience and change management. The components that were required for development of the model were identified from literature, and were evaluated for their relevance by means of academic publications in subject domain international conferences. The academic publications underwent double-blind peer review with subject domain experts. The model was evaluated for its relevance and potential applicability through interviews and discussions with subject domain experts. The subject domain experts consist of user experience practitioners and academic professionals in the domain of HCI. The subject domain experts also evaluated the model by means of an evaluation tool comprising of a Likert scale rating of the proposed components and related activities for managing user experience. The target users of the UXM2 are user experience practitioners and product developers who aim to promote a sustainable long-term positive user experience for the people interacting with their products. The UXM2 is aimed at being used for the design of products that are meant for institutional use, personal use, mandatory use and optional use. It is believed that adoption of the UXM2 will promote acceptance of the product by users, with an associated sustainable positive long-term user experience.
- Full Text:
- Date Issued: 2013
The impact of information and communication technologies (ICTs) on rural livelihoods: the case of smallholder farming in Zimbabwe
- Authors: Mago, Shamiso
- Date: 2012
- Subjects: Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11433 , http://hdl.handle.net/10353/d1007185 , Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Description: This study seeks to determine the impact of Information and Communication Technologies (ICTs) on livelihoods of smallholder farmers in Zimbabwe. The study was motivated by the fact that benefits of ICT development still need to be known among rural smallholder farmers in Zimbabwe. ICTs have been upheld as catalysts for the promotion of rural livelihoods the world over. The question that remains is whether ICTs in Zimbabwe promote livelihoods of smallholder farmers. Although the Government formulated the ICT policy in 2005, the benefits still need to be known among rural smallholder farmers in Zimbabwe. The challenges faced by smallholder farmers include limited access to ICTs, high costs in ICT services and lack of ICT infrastructural development in the country. The challenges hindered ICT benefits that are expected to accrue to smallholder farmers. This study is significant in the view that most studies on ICT have focused on the general roles of ICT on rural development without giving particular attention to smallholder farming that has a potential of reducing poverty and promoting food security. For a theoretical lens, the Sustainable Livelihood Approach was used with special attention to Chapman et al (2001)’s information wheel. Regarding methodological issues, the study followed a qualitative research methodology guided by a secondary analysis research design. Data were collected from published reports of government, reports from the Ministry of ICT, internet, journals, newspapers and periodicals. The study established that ICTs promote livelihoods of smallholder farmers through the dissemination of vital information for improvement of agricultural productivity. From the research findings, the study proposes four main recommendations. Firstly, strengthening of ICT policy for effective smallholder farmers. Secondly, the government to organise ICT awareness campaigns directed towards rural people especially smallholder farmers. Thirdly, up scaling ICT Infrastructural development .Finally, a large-scale ICTs and livelihoods research must be commissioned in the country.
- Full Text:
- Date Issued: 2012
- Authors: Mago, Shamiso
- Date: 2012
- Subjects: Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11433 , http://hdl.handle.net/10353/d1007185 , Farms, Small -- Zimbabwe , Family farms -- Zimbabwe , Poverty -- Zimbabwe , Rural poor -- Zimbabwe , Rural development -- Zimbabwe , Sustainable development -- Zimbabwe , Food security -- Zimbabwe , Information technology -- Management , Technological innovations -- Management , Management information systems
- Description: This study seeks to determine the impact of Information and Communication Technologies (ICTs) on livelihoods of smallholder farmers in Zimbabwe. The study was motivated by the fact that benefits of ICT development still need to be known among rural smallholder farmers in Zimbabwe. ICTs have been upheld as catalysts for the promotion of rural livelihoods the world over. The question that remains is whether ICTs in Zimbabwe promote livelihoods of smallholder farmers. Although the Government formulated the ICT policy in 2005, the benefits still need to be known among rural smallholder farmers in Zimbabwe. The challenges faced by smallholder farmers include limited access to ICTs, high costs in ICT services and lack of ICT infrastructural development in the country. The challenges hindered ICT benefits that are expected to accrue to smallholder farmers. This study is significant in the view that most studies on ICT have focused on the general roles of ICT on rural development without giving particular attention to smallholder farming that has a potential of reducing poverty and promoting food security. For a theoretical lens, the Sustainable Livelihood Approach was used with special attention to Chapman et al (2001)’s information wheel. Regarding methodological issues, the study followed a qualitative research methodology guided by a secondary analysis research design. Data were collected from published reports of government, reports from the Ministry of ICT, internet, journals, newspapers and periodicals. The study established that ICTs promote livelihoods of smallholder farmers through the dissemination of vital information for improvement of agricultural productivity. From the research findings, the study proposes four main recommendations. Firstly, strengthening of ICT policy for effective smallholder farmers. Secondly, the government to organise ICT awareness campaigns directed towards rural people especially smallholder farmers. Thirdly, up scaling ICT Infrastructural development .Finally, a large-scale ICTs and livelihoods research must be commissioned in the country.
- Full Text:
- Date Issued: 2012
An analysis of the information and communication technology initiatives needed to enhance business value at Transwerk
- Authors: Chiambiro, Robson
- Date: 2006
- Subjects: Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8767 , http://hdl.handle.net/10948/486 , Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Description: The study was triggered by a discussion with one of Transwerk’s executive management during an MBA tea break. The discussion was centred on the lack of IT Governance Structure in some organisations that are centrally managed due to geographical location and spreading of branches countrywide. The purpose of this study was to analyse the information and communication technology initiatives that can be implemented at Transwerk by the ICT department to ensure significant value from their information and communication technology investments. This was undertaken by means of a literature and an empirical study. The elements of the information and communication technology initiatives were discussed and the study then analysed the responses in an attempt to determine the initiatives that are currently implemented at Transwerk’s ICT department. The literature study indicated that is it critical for any organisation that needs to be successful should have an integrated ICT Governance Structure. The empirical study found out that the current situation at Transwerk’s ICT department requires attention because their IT Governance Structure does not involve major stakeholders from other business units. Recommendations were made as a result of analysing the literature study and empirical study to ensure the implementation of key initiatives that can add value to the organization.
- Full Text:
- Date Issued: 2006
- Authors: Chiambiro, Robson
- Date: 2006
- Subjects: Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8767 , http://hdl.handle.net/10948/486 , Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Description: The study was triggered by a discussion with one of Transwerk’s executive management during an MBA tea break. The discussion was centred on the lack of IT Governance Structure in some organisations that are centrally managed due to geographical location and spreading of branches countrywide. The purpose of this study was to analyse the information and communication technology initiatives that can be implemented at Transwerk by the ICT department to ensure significant value from their information and communication technology investments. This was undertaken by means of a literature and an empirical study. The elements of the information and communication technology initiatives were discussed and the study then analysed the responses in an attempt to determine the initiatives that are currently implemented at Transwerk’s ICT department. The literature study indicated that is it critical for any organisation that needs to be successful should have an integrated ICT Governance Structure. The empirical study found out that the current situation at Transwerk’s ICT department requires attention because their IT Governance Structure does not involve major stakeholders from other business units. Recommendations were made as a result of analysing the literature study and empirical study to ensure the implementation of key initiatives that can add value to the organization.
- Full Text:
- Date Issued: 2006
- «
- ‹
- 1
- ›
- »