- Title
- Assessing the implementation of performance management policies in the public service: a case study of the Department of Human Settlements in the Eastern Cape Province
- Creator
- Sandiso, Mahlala
- Date Issued
- 2014
- Date
- 2014
- Type
- Thesis
- Type
- Masters
- Type
- MPA
- Identifier
- http://hdl.handle.net/10353/1183
- Identifier
- vital:26534
- Description
- This dissertation set out to assess the implementation of performance management policies in the public service using the case study of the Eastern Cape Department of Housing known currently as Human Settlements. It examines how monitoring and evaluation policies are important in governance deliverables, such as transparency, accountability and learning, influences public administration practice. The exchange between democracy and monitoring and evaluation was demonstrated by assessing how the country managed democratic transition, the influence of globalization on country practice, and specifically how the developmental state advances governance. It also focused on other focal points of how performance management policies in the public service are being utilized to assist Eastern Cape Department of Human Settlements. The study looked at the „new‟ role of performance management systems in meeting „performance information needs‟ of public sector managers as a potential area for further research. This type of research is qualitative in nature as it used documents to elaborate on matters. This study uses documents of the department as a case study to gain more insight about the department as well as the theory of change to guide the study.
- Format
- 203 leaves; 30 cm
- Format
- Publisher
- University of Fort Hare
- Publisher
- Faculty of Management & Commerce
- Language
- English
- Rights
- University of Fort Hare
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UFH Department of Public Administration
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Adobe Acrobat PDF | 1 MB | Adobe Acrobat PDF | View Details Download |