The relationship between health and safety and human risk taking behaviour in the South African electrical construction industry
- Authors: Du Toit, Willem Johannes
- Date: 2012
- Subjects: Electrical engineering -- Safety measures , Electrical engineering -- Health aspects , Construction industry -- Safety measures , Psychology, industrial
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9691 , http://hdl.handle.net/10948/d1009529 , Electrical engineering -- Safety measures , Electrical engineering -- Health aspects , Construction industry -- Safety measures , Psychology, industrial
- Description: Mankind, and the development of people, exists due to risk-taking behaviour. It is not that humans should not take risks, but rather the ability to identify the magnitude of risk exposure in order that mankind‟s actions would be so selected as to mitigate exposed risk factors, that no harm should befall them. The approach to health and safety (H&S) has always been to manage H&S environmental factors that could have a negative impact on people, capital, and organisational systems. However, the critical component of human risk-taking behaviour that would have a far greater impact has rarely been acknowledged as part of the drivers that increase risk exposure. Human behaviour is a major contributing factor in accident causation. Although human error cannot be completely eliminated, it should be identified and correctly managed according to each individual‟s risk-taking profile. The reason people decide to take certain risks under certain conditions and the effect it has on H&S management systems is a key component to managing organisational risk exposure. To quantify the value of individual risk-taking behaviour could provide management with better opportunities of lowering the organisational risk exposure. Human risk-taking behaviour is influenced by each individual‟s perception of risk. Such perception of risk will influence decisions on risk-taking behaviour, which in turn is influenced by the individual‟s psychological profile and environmental factors, including character and the impact of a cultural environment. The electrical construction and maintenance industry differs from other similar industries in that the physical entity of electricity requires not only sensory perception for the identification and evaluation of risk factors, but also requires specialised knowledge and testing equipment to evaluate the parameters of electrical installation, plant or equipment. Without such competence, direct exposure to most electrical installations could be fatal. The optimum human resource (HR) solution for managing the risk potential of high risk-taking behaviour is the rating and allocation of specific job tasks that can match and limit the individual potential for risk-taking behaviour and the impact on organisational incident statistics. Maintaining and optimising employee job performance enables organisations to better achieve pre-set goals and missions. Such improvements being a catalyst for better job performance by setting limitations on high risk-taking behaviour, that will improve H&S performance by lowering incident rates.
- Full Text:
- Date Issued: 2012
- Authors: Du Toit, Willem Johannes
- Date: 2012
- Subjects: Electrical engineering -- Safety measures , Electrical engineering -- Health aspects , Construction industry -- Safety measures , Psychology, industrial
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9691 , http://hdl.handle.net/10948/d1009529 , Electrical engineering -- Safety measures , Electrical engineering -- Health aspects , Construction industry -- Safety measures , Psychology, industrial
- Description: Mankind, and the development of people, exists due to risk-taking behaviour. It is not that humans should not take risks, but rather the ability to identify the magnitude of risk exposure in order that mankind‟s actions would be so selected as to mitigate exposed risk factors, that no harm should befall them. The approach to health and safety (H&S) has always been to manage H&S environmental factors that could have a negative impact on people, capital, and organisational systems. However, the critical component of human risk-taking behaviour that would have a far greater impact has rarely been acknowledged as part of the drivers that increase risk exposure. Human behaviour is a major contributing factor in accident causation. Although human error cannot be completely eliminated, it should be identified and correctly managed according to each individual‟s risk-taking profile. The reason people decide to take certain risks under certain conditions and the effect it has on H&S management systems is a key component to managing organisational risk exposure. To quantify the value of individual risk-taking behaviour could provide management with better opportunities of lowering the organisational risk exposure. Human risk-taking behaviour is influenced by each individual‟s perception of risk. Such perception of risk will influence decisions on risk-taking behaviour, which in turn is influenced by the individual‟s psychological profile and environmental factors, including character and the impact of a cultural environment. The electrical construction and maintenance industry differs from other similar industries in that the physical entity of electricity requires not only sensory perception for the identification and evaluation of risk factors, but also requires specialised knowledge and testing equipment to evaluate the parameters of electrical installation, plant or equipment. Without such competence, direct exposure to most electrical installations could be fatal. The optimum human resource (HR) solution for managing the risk potential of high risk-taking behaviour is the rating and allocation of specific job tasks that can match and limit the individual potential for risk-taking behaviour and the impact on organisational incident statistics. Maintaining and optimising employee job performance enables organisations to better achieve pre-set goals and missions. Such improvements being a catalyst for better job performance by setting limitations on high risk-taking behaviour, that will improve H&S performance by lowering incident rates.
- Full Text:
- Date Issued: 2012
Factors affecting the adoption and meaningful use of electronic medical records in general practices
- Authors: Masiza, Melissa
- Date: 2012
- Subjects: Medical records -- Data processing , Medical records
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9814 , http://hdl.handle.net/10948/d1018561
- Description: Patients typically enter the healthcare systems at the primary care level from where they are further referred to specialists or hospitals as necessary. In the private healthcare system, primary care is provided by a general practitioner (GP). A GP will refer a patient to a specialist for treatment when necessary, while the GP remains the main healthcare provider. The provision of care is, thus, fragmented which results in continuity of care becoming a challenge. Furthermore, the majority of healthcare providers continue to use paper-based systems to capture and store patient medical data. However, capturing and storing patient medical data via electronic methods, such as Electronic Medical Records (EMRs), has been found to improve continuity of care. Despite this benefit, research reveals that smaller practices are slow to adopt electronic methods of record keeping. Hence this explorative research attempts to identify factors that affect the lack of adoption and meaningful use of EMRs in general practices. Four general practices are surveyed through patient and staff questionnaires, as well as GP interviews. Socio-Technical Systems (STS) theory is used as a theoretical lens to formulate the resulting factors. The findings of the research indicate specific factors that relate to either the social, environmental or technical sub-systems of the socio-technical system, or an overlap between these sub-systems. It is significant to note that within these sub-systems, the social sub-system plays a key role. This is due to various reasons revealed by this research. Furthermore, multiple perceptions emerged from the GP and patient participants during the analysis of the findings. These perceptions may have an influence on the adoption and potential meaningful use of an EMR in a general practice. Additionally, the socio-technical factors identified from this research highlight the challenges related to encouraging the adoption and meaningful use of EMRs. These challenges are introduced by the complexities represented by these factors. Nevertheless, addressing the factors will contribute towards improving the rate of adoption and meaningful use of EMRs in small practices.
- Full Text:
- Date Issued: 2012
Factors affecting the adoption and meaningful use of electronic medical records in general practices
- Authors: Masiza, Melissa
- Date: 2012
- Subjects: Medical records -- Data processing , Medical records
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9814 , http://hdl.handle.net/10948/d1018561
- Description: Patients typically enter the healthcare systems at the primary care level from where they are further referred to specialists or hospitals as necessary. In the private healthcare system, primary care is provided by a general practitioner (GP). A GP will refer a patient to a specialist for treatment when necessary, while the GP remains the main healthcare provider. The provision of care is, thus, fragmented which results in continuity of care becoming a challenge. Furthermore, the majority of healthcare providers continue to use paper-based systems to capture and store patient medical data. However, capturing and storing patient medical data via electronic methods, such as Electronic Medical Records (EMRs), has been found to improve continuity of care. Despite this benefit, research reveals that smaller practices are slow to adopt electronic methods of record keeping. Hence this explorative research attempts to identify factors that affect the lack of adoption and meaningful use of EMRs in general practices. Four general practices are surveyed through patient and staff questionnaires, as well as GP interviews. Socio-Technical Systems (STS) theory is used as a theoretical lens to formulate the resulting factors. The findings of the research indicate specific factors that relate to either the social, environmental or technical sub-systems of the socio-technical system, or an overlap between these sub-systems. It is significant to note that within these sub-systems, the social sub-system plays a key role. This is due to various reasons revealed by this research. Furthermore, multiple perceptions emerged from the GP and patient participants during the analysis of the findings. These perceptions may have an influence on the adoption and potential meaningful use of an EMR in a general practice. Additionally, the socio-technical factors identified from this research highlight the challenges related to encouraging the adoption and meaningful use of EMRs. These challenges are introduced by the complexities represented by these factors. Nevertheless, addressing the factors will contribute towards improving the rate of adoption and meaningful use of EMRs in small practices.
- Full Text:
- Date Issued: 2012
Optimised small scale reative compensation for Eskom's Albany-Wesley 66/22Kv transmission system
- Authors: Ndimurwimo, Alexis
- Date: 2012
- Subjects: Capacitors , Electric capacity , Power transmission , Voltage regulators
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9597 , http://hdl.handle.net/10948/d1008156 , Capacitors , Electric capacity , Power transmission , Voltage regulators
- Description: Reactive power compensation, as generated by capacitors, has been used to mitigate the constraints of power transmission and improve the power transfer of the transmission system of the South African power utility, Eskom‟s 66/22kV Albany-Wesley transmission system. An investigation was carried out on a number of current compensation schemes, and their operations, by means of load flow analysis. Different capacitor qualities and technologies were applied to alter the transmission line characteristics that resulted in acceptable voltage regulation. This resulted in easing the load on the lines and transformers and hence reducing line losses. For long transmission lines, utilities need voltage support, as provided for by different voltage compensators, to keep the terminal voltage within standard voltage regulation, and meet the designed power demand. The approach to large and small scale compensation was tested and the outcomes revealed distinct patterns that were used to confirm the hypothesis and improve the transfer of power. The templating temperature and thermal perspective as used by Eskom on line design was discussed and used to design a new transmission line. Load flow solutions were also used to plan and design the optimised transmission system as well as to determine the specification and location of the compensating capacitor banks. Capacitor banks, as a source of reactive power, were used to model the compensation in this research. Electrical protection and faults associated with the capacitors banks were discussed, as prevention to total blackout or load shedding on the transmission line in case of established contingency. Long term investment plans, to meet future electricity demands, require substantial investment hence a financial survey was carried out. Finally this dissertation selects a viable solution to meet the electrical power demands and then recommends a way forward for the Eskom‟s 66/22kV Albany-Wesley line.
- Full Text:
- Date Issued: 2012
- Authors: Ndimurwimo, Alexis
- Date: 2012
- Subjects: Capacitors , Electric capacity , Power transmission , Voltage regulators
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9597 , http://hdl.handle.net/10948/d1008156 , Capacitors , Electric capacity , Power transmission , Voltage regulators
- Description: Reactive power compensation, as generated by capacitors, has been used to mitigate the constraints of power transmission and improve the power transfer of the transmission system of the South African power utility, Eskom‟s 66/22kV Albany-Wesley transmission system. An investigation was carried out on a number of current compensation schemes, and their operations, by means of load flow analysis. Different capacitor qualities and technologies were applied to alter the transmission line characteristics that resulted in acceptable voltage regulation. This resulted in easing the load on the lines and transformers and hence reducing line losses. For long transmission lines, utilities need voltage support, as provided for by different voltage compensators, to keep the terminal voltage within standard voltage regulation, and meet the designed power demand. The approach to large and small scale compensation was tested and the outcomes revealed distinct patterns that were used to confirm the hypothesis and improve the transfer of power. The templating temperature and thermal perspective as used by Eskom on line design was discussed and used to design a new transmission line. Load flow solutions were also used to plan and design the optimised transmission system as well as to determine the specification and location of the compensating capacitor banks. Capacitor banks, as a source of reactive power, were used to model the compensation in this research. Electrical protection and faults associated with the capacitors banks were discussed, as prevention to total blackout or load shedding on the transmission line in case of established contingency. Long term investment plans, to meet future electricity demands, require substantial investment hence a financial survey was carried out. Finally this dissertation selects a viable solution to meet the electrical power demands and then recommends a way forward for the Eskom‟s 66/22kV Albany-Wesley line.
- Full Text:
- Date Issued: 2012
VoIP : a corporate governance approach to avoid the risk of civil liability
- Authors: Gerber, Tian Johannes
- Date: 2012
- Subjects: Internet telephony -- Security measures , Telecommunication policy -- South Africa , Computer network protocols -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9812 , http://hdl.handle.net/10948/d1016272
- Description: Since the deregulation of Voice over Internet Protocol (VoIP) in 2005, many South African organizations are now attempting to leverage its cost saving and competitive values. However, it has been recently cited that VoIP is one of the greatest new risks to organizations and this risk is cited to increase Information Security insurance premiums in the near future. Due to the dynamic nature of the VoIP technology, regulatory and legislative concerns such as lawful interception of communications and privacy may also contribute to business risk. In order to leverage value from the VoIP implementation, an organization should implement the technology with knowledge of the potential risk of civil liability. This is further highlighted by the King III Report which indicates that the Directors of an organization should be ultimately responsible for Corporate Governance and, therefore, IT Governance and Information Security Governance. The report goes further to say that any newly implemented technology, such as VoIP, should comply with all South African legislation and regulations. This responsibility encourages the practice of both due care and due diligence. However, recent trends exercised by Information Security professionals, responsible for drafting Information Security policies and related procedures, often neglect the regulatory requirements and choose to only implement international best practices with no consideration of the risk of civil liability. Although these best practice frameworks may inadvertently comply with existing local legislation, a chance of an oversight is possible. Oversights may not only result in criminal sanctions, but also civil action due to losses or damages suffered. With regard to implementing VoIP, good Corporate Governance could potentially be ensured through the use of both identified regulations and relevant international best practices. This dissertation aims to aid organizations in avoiding or at least mitigating the risk of civil liability to better leverage VoIP’s value, through good Corporate Governance practices. This should aid in the exercise of due care and due diligence when implementing VoIP as a means of conducting business communication.
- Full Text:
- Date Issued: 2012
- Authors: Gerber, Tian Johannes
- Date: 2012
- Subjects: Internet telephony -- Security measures , Telecommunication policy -- South Africa , Computer network protocols -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9812 , http://hdl.handle.net/10948/d1016272
- Description: Since the deregulation of Voice over Internet Protocol (VoIP) in 2005, many South African organizations are now attempting to leverage its cost saving and competitive values. However, it has been recently cited that VoIP is one of the greatest new risks to organizations and this risk is cited to increase Information Security insurance premiums in the near future. Due to the dynamic nature of the VoIP technology, regulatory and legislative concerns such as lawful interception of communications and privacy may also contribute to business risk. In order to leverage value from the VoIP implementation, an organization should implement the technology with knowledge of the potential risk of civil liability. This is further highlighted by the King III Report which indicates that the Directors of an organization should be ultimately responsible for Corporate Governance and, therefore, IT Governance and Information Security Governance. The report goes further to say that any newly implemented technology, such as VoIP, should comply with all South African legislation and regulations. This responsibility encourages the practice of both due care and due diligence. However, recent trends exercised by Information Security professionals, responsible for drafting Information Security policies and related procedures, often neglect the regulatory requirements and choose to only implement international best practices with no consideration of the risk of civil liability. Although these best practice frameworks may inadvertently comply with existing local legislation, a chance of an oversight is possible. Oversights may not only result in criminal sanctions, but also civil action due to losses or damages suffered. With regard to implementing VoIP, good Corporate Governance could potentially be ensured through the use of both identified regulations and relevant international best practices. This dissertation aims to aid organizations in avoiding or at least mitigating the risk of civil liability to better leverage VoIP’s value, through good Corporate Governance practices. This should aid in the exercise of due care and due diligence when implementing VoIP as a means of conducting business communication.
- Full Text:
- Date Issued: 2012
Defect in the South African construction industry
- Authors: Le Roux, Martyn
- Date: 2012
- Subjects: Construction industry -- South Africa , Buildings -- Defects -- South Africa , Quality assurance -- Standards -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9711 , http://hdl.handle.net/10948/d1020320
- Description: Lack of quality in the South African construction industry is causing various problems for different stakeholders. The causes of this lack in quality are due to various different attributes. Corruption has become one of the leading causes with regards to lack of quality. Quality assurance can mitigate or eliminate defects through the implementation of a quality management system. Defects manifest primarily through cracking, dampness, detachment, and water leaks. Defects are categorized as structural, subsidence, acoustic and thermal. In terms of time, defects are either patent or latent, and can be discovered through observation, inspection and various tests. The causes of defects are ultimately due to error or omission, either during design or during the construction phases. Defects may also result due to procurement related factors, such as appointment of incompetent contractors. The result of defects is customer dissatisfaction, rework and disputes. Non-conformance to requirements results in rework and this in turn contributes to time and cost overruns. The aim of this research was to investigate the greatest cause that leads to defects in houses; the most common type of defect; and why projects fail in term of project management terms (due to defects). Results of quantitative research amongst professionals within the construction industry in the Western and Eastern Cape of South Africa as well as literature that has been reviewed form the basis of this study. Architectural practices, consulting engineering practices, and general building contractors were selected on a random sample basis, and surveyed using an online questionnaire. The study revealed that inadequate artisan skills is the biggest cause leading to defects in houses, and that cracks are the most frequent type of defect occurring. Projects fail in project management terms because of defects as the construction time of the projects are increased. The study revealed that construction related causes of defects dominate over design related causes. This study should be of value to both construction industry professionals as well as their clients.
- Full Text:
- Date Issued: 2012
- Authors: Le Roux, Martyn
- Date: 2012
- Subjects: Construction industry -- South Africa , Buildings -- Defects -- South Africa , Quality assurance -- Standards -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9711 , http://hdl.handle.net/10948/d1020320
- Description: Lack of quality in the South African construction industry is causing various problems for different stakeholders. The causes of this lack in quality are due to various different attributes. Corruption has become one of the leading causes with regards to lack of quality. Quality assurance can mitigate or eliminate defects through the implementation of a quality management system. Defects manifest primarily through cracking, dampness, detachment, and water leaks. Defects are categorized as structural, subsidence, acoustic and thermal. In terms of time, defects are either patent or latent, and can be discovered through observation, inspection and various tests. The causes of defects are ultimately due to error or omission, either during design or during the construction phases. Defects may also result due to procurement related factors, such as appointment of incompetent contractors. The result of defects is customer dissatisfaction, rework and disputes. Non-conformance to requirements results in rework and this in turn contributes to time and cost overruns. The aim of this research was to investigate the greatest cause that leads to defects in houses; the most common type of defect; and why projects fail in term of project management terms (due to defects). Results of quantitative research amongst professionals within the construction industry in the Western and Eastern Cape of South Africa as well as literature that has been reviewed form the basis of this study. Architectural practices, consulting engineering practices, and general building contractors were selected on a random sample basis, and surveyed using an online questionnaire. The study revealed that inadequate artisan skills is the biggest cause leading to defects in houses, and that cracks are the most frequent type of defect occurring. Projects fail in project management terms because of defects as the construction time of the projects are increased. The study revealed that construction related causes of defects dominate over design related causes. This study should be of value to both construction industry professionals as well as their clients.
- Full Text:
- Date Issued: 2012
An integrated management system for quality and information security in healthcare
- Authors: Tyali, Sinovuyo
- Date: 2012
- Subjects: Health services administration -- Quality control.
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9745 , http://hdl.handle.net/10948/d1006670 , Health services administration -- Quality control.
- Description: Health service organizations are increasingly required to deliver quality healthcare services without increasing costs. The adoption of health information technologies can assist these organizations to deliver a quality service; however, this again exposes the health information to threats. The protection of personal health information is critical to ensure the privacy of patients in the care of health service organizations. Therefore both quality and information security are of importance in healthcare. Organisations commonly use management system standards to assist them to improve a particular function (e.g. quality or security) through structured organizational processes to establish, maintain and optimise a management system for the particular function. In the healthcare sector, the ISO 9001, ISO 9004 and IWA 1 standards may be used for the purpose of improving quality management through the establishment of a quality management system. Similarly, the ISO 27001 and ISO 27799 standards may be used to improve information security management through the establishment of an information security management system. However, the concurrent implementation of multiple standards brings confusion and complexity within organisations. A possible solution to the confusion is to introduce an integrated management system that addresses the requirements of multiple management systems. In this research, various standards relevant to the establishment of management systems for quality and security are studied. Additionally, literature on integrated management systems is reviewed to determine a possible approach to establishing an IMS for quality and information security in healthcare. It will be shown that the quality management and information security management standards contain commonalities that an integration approach can be based on. A detailed investigation of these commonalities is done in order to present the final proposal of the IMSQS, the Integrated Management System for Quality and Information Security in healthcare.
- Full Text:
- Date Issued: 2012
- Authors: Tyali, Sinovuyo
- Date: 2012
- Subjects: Health services administration -- Quality control.
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9745 , http://hdl.handle.net/10948/d1006670 , Health services administration -- Quality control.
- Description: Health service organizations are increasingly required to deliver quality healthcare services without increasing costs. The adoption of health information technologies can assist these organizations to deliver a quality service; however, this again exposes the health information to threats. The protection of personal health information is critical to ensure the privacy of patients in the care of health service organizations. Therefore both quality and information security are of importance in healthcare. Organisations commonly use management system standards to assist them to improve a particular function (e.g. quality or security) through structured organizational processes to establish, maintain and optimise a management system for the particular function. In the healthcare sector, the ISO 9001, ISO 9004 and IWA 1 standards may be used for the purpose of improving quality management through the establishment of a quality management system. Similarly, the ISO 27001 and ISO 27799 standards may be used to improve information security management through the establishment of an information security management system. However, the concurrent implementation of multiple standards brings confusion and complexity within organisations. A possible solution to the confusion is to introduce an integrated management system that addresses the requirements of multiple management systems. In this research, various standards relevant to the establishment of management systems for quality and security are studied. Additionally, literature on integrated management systems is reviewed to determine a possible approach to establishing an IMS for quality and information security in healthcare. It will be shown that the quality management and information security management standards contain commonalities that an integration approach can be based on. A detailed investigation of these commonalities is done in order to present the final proposal of the IMSQS, the Integrated Management System for Quality and Information Security in healthcare.
- Full Text:
- Date Issued: 2012
A process model for e-voting in South Africa
- Authors: Swanepoel, Eranee
- Date: 2012
- Subjects: Electronic voting -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9805 , http://hdl.handle.net/10948/d1012588 , Electronic voting -- South Africa
- Description: An election is a core part of any global democracy. Elections provide citizens with the opportunity to voice their opinions. South Africa achieved democracy for the first time in 1994 and has had four successful national elections since then. All of these elections have been declared “free and fair” according to the Independent Electoral Commission (IEC). However, there have been various challenges facing the current South African electoral process. This research, therefore examines alternative methods to improve the current South African electoral process. This research firstly identifies the various challenges and characteristics associated with the current electoral process in South Africa. This research study proposes, to incorporate Information and Communication Technology (ICT) into the South African electoral process. Thus, arguing that utilizing ICT could potentially improve the process. Various countries worldwide have investigated different methods to improve their electoral processes. Countries such as India, Brazil, Estonia and the USA have incorporated ICT into their electoral processes, known as electronic voting (e-voting). Therefore, this research study investigates countries such as India, Brazil, Estonia and the USA which opted to implement e-voting into their electoral process. In addition, various e-voting technologies and their capabilities are explored in detail in this research study. The conclusions drawn from the examination of the electoral processes of countries that utilize e-voting, contributed to the achievement of the primary objective in this research. As a result, to address the various challenges facing the current electoral process in South Africa, a process model was developed called an E-voting Process Model, which depicts two electoral processes namely, an optical scan polling station voting process and an online voting process. This research argues that the E-voting Process Model could potentially improve the current electoral process in South Africa.
- Full Text:
- Date Issued: 2012
- Authors: Swanepoel, Eranee
- Date: 2012
- Subjects: Electronic voting -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9805 , http://hdl.handle.net/10948/d1012588 , Electronic voting -- South Africa
- Description: An election is a core part of any global democracy. Elections provide citizens with the opportunity to voice their opinions. South Africa achieved democracy for the first time in 1994 and has had four successful national elections since then. All of these elections have been declared “free and fair” according to the Independent Electoral Commission (IEC). However, there have been various challenges facing the current South African electoral process. This research, therefore examines alternative methods to improve the current South African electoral process. This research firstly identifies the various challenges and characteristics associated with the current electoral process in South Africa. This research study proposes, to incorporate Information and Communication Technology (ICT) into the South African electoral process. Thus, arguing that utilizing ICT could potentially improve the process. Various countries worldwide have investigated different methods to improve their electoral processes. Countries such as India, Brazil, Estonia and the USA have incorporated ICT into their electoral processes, known as electronic voting (e-voting). Therefore, this research study investigates countries such as India, Brazil, Estonia and the USA which opted to implement e-voting into their electoral process. In addition, various e-voting technologies and their capabilities are explored in detail in this research study. The conclusions drawn from the examination of the electoral processes of countries that utilize e-voting, contributed to the achievement of the primary objective in this research. As a result, to address the various challenges facing the current electoral process in South Africa, a process model was developed called an E-voting Process Model, which depicts two electoral processes namely, an optical scan polling station voting process and an online voting process. This research argues that the E-voting Process Model could potentially improve the current electoral process in South Africa.
- Full Text:
- Date Issued: 2012
Development of a navigation system for an autonomous guided vehicle using android technology
- Authors: Snyman, Christo Johannes
- Date: 2012
- Subjects: Mechatronics , Engeering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9654 , http://hdl.handle.net/10948/d1020025
- Full Text:
- Date Issued: 2012
- Authors: Snyman, Christo Johannes
- Date: 2012
- Subjects: Mechatronics , Engeering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9654 , http://hdl.handle.net/10948/d1020025
- Full Text:
- Date Issued: 2012
Managing an information security policy architecture : a technical documentation perspective
- Maninjwa, Prosecutor Mvikeli
- Authors: Maninjwa, Prosecutor Mvikeli
- Date: 2012
- Subjects: Computer security -- Management , Computer architecture , Data protection
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9825 , http://hdl.handle.net/10948/d1020757
- Description: Information and the related assets form critical business assets for most organizations. Organizations depend on their information assets to survive and to remain competitive. However, the organization’s information assets are faced with a number of internal and external threats, aimed at compromising the confidentiality, integrity and/or availability (CIA) of information assets. These threats can be of physical, technical, or operational nature. For an organization to successfully conduct its business operations, information assets should always be protected from these threats. The process of protecting information and its related assets, ensuring the CIA thereof, is referred to as information security. To be effective, information security should be viewed as critical to the overall success of the organization, and therefore be included as one of the organization’s Corporate Governance sub-functions, referred to as Information Security Governance. Information Security Governance is the strategic system for directing and controlling the organization’s information security initiatives. Directing is the process whereby management issues directives, giving a strategic direction for information security within an organization. Controlling is the process of ensuring that management directives are being adhered to within an organization. To be effective, Information Security Governance directing and controlling depend on the organization’s Information Security Policy Architecture. An Information Security Policy Architecture is a hierarchical representation of the various information security policies and related documentation that an organization has used. When directing, management directives should be issued in the form of an Information Security Policy Architecture, and controlling should ensure adherence to the Information Security Policy Architecture. However, this study noted that in both literature and organizational practices, Information Security Policy Architectures are not comprehensively addressed and adequately managed. Therefore, this study argues towards a more comprehensive Information Security Policy Architecture, and the proper management thereof.
- Full Text:
- Date Issued: 2012
- Authors: Maninjwa, Prosecutor Mvikeli
- Date: 2012
- Subjects: Computer security -- Management , Computer architecture , Data protection
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9825 , http://hdl.handle.net/10948/d1020757
- Description: Information and the related assets form critical business assets for most organizations. Organizations depend on their information assets to survive and to remain competitive. However, the organization’s information assets are faced with a number of internal and external threats, aimed at compromising the confidentiality, integrity and/or availability (CIA) of information assets. These threats can be of physical, technical, or operational nature. For an organization to successfully conduct its business operations, information assets should always be protected from these threats. The process of protecting information and its related assets, ensuring the CIA thereof, is referred to as information security. To be effective, information security should be viewed as critical to the overall success of the organization, and therefore be included as one of the organization’s Corporate Governance sub-functions, referred to as Information Security Governance. Information Security Governance is the strategic system for directing and controlling the organization’s information security initiatives. Directing is the process whereby management issues directives, giving a strategic direction for information security within an organization. Controlling is the process of ensuring that management directives are being adhered to within an organization. To be effective, Information Security Governance directing and controlling depend on the organization’s Information Security Policy Architecture. An Information Security Policy Architecture is a hierarchical representation of the various information security policies and related documentation that an organization has used. When directing, management directives should be issued in the form of an Information Security Policy Architecture, and controlling should ensure adherence to the Information Security Policy Architecture. However, this study noted that in both literature and organizational practices, Information Security Policy Architectures are not comprehensively addressed and adequately managed. Therefore, this study argues towards a more comprehensive Information Security Policy Architecture, and the proper management thereof.
- Full Text:
- Date Issued: 2012
Shape memory Alloy Actuator for cross-feed in turning operation
- Authors: Otieno, Timothy
- Date: 2012
- Subjects: Shape memory alloys -- Mechanical properties , Shape memory alloys , Intermetallic compounds , Materials -- Mechanical properties
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9650 , http://hdl.handle.net/10948/d1012590 , Shape memory alloys -- Mechanical properties , Shape memory alloys , Intermetallic compounds , Materials -- Mechanical properties
- Description: A shape memory alloy (SMA) is an intermetallic compound able to recover, in a continuous and reversible way, a predetermined shape during a thermal cycle while generating mechanical work. In this thesis, its use in developing an actuator for a machining process is investigated. The actuator is to drive the tool cross feed into an aluminium workpiece in a finishing lathe operation. The actuator structure was designed with an output shaft to transfer the movement and force of the SMA wire outside the device. The actuator was fabricated and the experimental setup was assembled which also included a power supply control circuit, displacement sensor, temperature sensor and current sensor for feedback, and data collection and monitoring within software. PID control was implemented within the software that regulated the power supplied to the SMA, thereby providing the position control. This study covers the mechatronics system design and development of the actuator, the experiments carried out to determine performance and the results. Open loop tests were conducted to determine the maximum stroke, the effect of cooling and response to radial forces. These tests revealed the expected non-linearity of the SMA. The actuator achieved the rated maximum stroke of 3-4 percent. The forced cooling test showed a general improvement of approximately 65 percent with fans. The radial force tests showed the value of the maximum stroke remained unaffected by force. The results from the closed loop tests responses with a tuned PID controller produced a stable system for various displacement setpoints. The actuator had a feed rate of 0.25 mm/s and an accuracy of 0.0153mm, which was within the acceptable accuracy for turning operations. The system was deemed accurate for a conventional lathe machine cross feed.
- Full Text:
- Date Issued: 2012
- Authors: Otieno, Timothy
- Date: 2012
- Subjects: Shape memory alloys -- Mechanical properties , Shape memory alloys , Intermetallic compounds , Materials -- Mechanical properties
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9650 , http://hdl.handle.net/10948/d1012590 , Shape memory alloys -- Mechanical properties , Shape memory alloys , Intermetallic compounds , Materials -- Mechanical properties
- Description: A shape memory alloy (SMA) is an intermetallic compound able to recover, in a continuous and reversible way, a predetermined shape during a thermal cycle while generating mechanical work. In this thesis, its use in developing an actuator for a machining process is investigated. The actuator is to drive the tool cross feed into an aluminium workpiece in a finishing lathe operation. The actuator structure was designed with an output shaft to transfer the movement and force of the SMA wire outside the device. The actuator was fabricated and the experimental setup was assembled which also included a power supply control circuit, displacement sensor, temperature sensor and current sensor for feedback, and data collection and monitoring within software. PID control was implemented within the software that regulated the power supplied to the SMA, thereby providing the position control. This study covers the mechatronics system design and development of the actuator, the experiments carried out to determine performance and the results. Open loop tests were conducted to determine the maximum stroke, the effect of cooling and response to radial forces. These tests revealed the expected non-linearity of the SMA. The actuator achieved the rated maximum stroke of 3-4 percent. The forced cooling test showed a general improvement of approximately 65 percent with fans. The radial force tests showed the value of the maximum stroke remained unaffected by force. The results from the closed loop tests responses with a tuned PID controller produced a stable system for various displacement setpoints. The actuator had a feed rate of 0.25 mm/s and an accuracy of 0.0153mm, which was within the acceptable accuracy for turning operations. The system was deemed accurate for a conventional lathe machine cross feed.
- Full Text:
- Date Issued: 2012
User experience metrics for Dr Math
- Authors: Ngaye, Zonke
- Date: 2012
- Subjects: Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9799 , http://hdl.handle.net/10948/d1012036 , Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Description: The purpose of this research study is to propose guidelines for providing a positive user experience for pupils using Dr Math®. User experience was found to have a positive impact on the acceptance and adoption of a product. Thus the proposed guidelines contribute in maximizing the adoption and acceptance of Dr Math® among pupils. This study begins with an introductory chapter that describes the problem that forms the basis for this research. The chapter defines the objectives that this study is intended to achieve in order to accomplish its ultimate goal. The methodology followed to conduct this research study as well as its scope are also defined here. The results from a preliminary survey revealed that despite its potential accessibility, Dr Math® has a low adoption rate. However, when compared to other mobile learning (m-learning) applications for mathematics learning, Dr Math® is more popular. Thus Dr Math® was selected as a case for study. Chapter 2 of this study provides a detailed description of Dr Math® as a local mobile application for mathematics learning. It was found that the affordability and accessibility of Dr Math® did not necessarily imply a high adoption rate. There are various possible barriers to its low adoption. User experience (UX), which is the focus of this study, is one of them. Thus, a subsequent chapter deals with UX. Chapter 3 discusses UX, its scope, components and definition and places particular emphasis on its significance in the success of any product. The chapter also highlights the characteristics of a positive UX and the importance of designing for this outcome. In Chapter 4, a discussion and justification of the methodology used to conduct this research is discussed. This study primarily employs a qualitative inductive approach within an interpretivism paradigm. An exploratory single case study was used to obtain an in-depth analysis of the case. Data was collected using Dr Math® log files as a documentary source. Gathered data was then analysed and organized into themes and categories using qualitative content analysis as outlined in Chapter 5. Also the findings obtained from the results, which are mainly the factors that were found to have an impact on the user interaction with Dr Math®, are presented here. The identified factors served as a basis from which the guidelines presented in Chapter 6 were developed. Chapter 7 presents the conclusions and recommendations of the research. From both theoretical and empirical work, it was concluded that Dr Math® has the potential to improve mathematics learning in South Africa. Its adoption rate, however, is not satisfying: hence, the investigation of the factors impacting on the user interaction with Dr Math®, from which the proposed guidelines are based.
- Full Text:
- Date Issued: 2012
- Authors: Ngaye, Zonke
- Date: 2012
- Subjects: Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9799 , http://hdl.handle.net/10948/d1012036 , Mathematics -- Data processing , Mathematical models , Mathematics -- Study and teaching , Numerical analysis
- Description: The purpose of this research study is to propose guidelines for providing a positive user experience for pupils using Dr Math®. User experience was found to have a positive impact on the acceptance and adoption of a product. Thus the proposed guidelines contribute in maximizing the adoption and acceptance of Dr Math® among pupils. This study begins with an introductory chapter that describes the problem that forms the basis for this research. The chapter defines the objectives that this study is intended to achieve in order to accomplish its ultimate goal. The methodology followed to conduct this research study as well as its scope are also defined here. The results from a preliminary survey revealed that despite its potential accessibility, Dr Math® has a low adoption rate. However, when compared to other mobile learning (m-learning) applications for mathematics learning, Dr Math® is more popular. Thus Dr Math® was selected as a case for study. Chapter 2 of this study provides a detailed description of Dr Math® as a local mobile application for mathematics learning. It was found that the affordability and accessibility of Dr Math® did not necessarily imply a high adoption rate. There are various possible barriers to its low adoption. User experience (UX), which is the focus of this study, is one of them. Thus, a subsequent chapter deals with UX. Chapter 3 discusses UX, its scope, components and definition and places particular emphasis on its significance in the success of any product. The chapter also highlights the characteristics of a positive UX and the importance of designing for this outcome. In Chapter 4, a discussion and justification of the methodology used to conduct this research is discussed. This study primarily employs a qualitative inductive approach within an interpretivism paradigm. An exploratory single case study was used to obtain an in-depth analysis of the case. Data was collected using Dr Math® log files as a documentary source. Gathered data was then analysed and organized into themes and categories using qualitative content analysis as outlined in Chapter 5. Also the findings obtained from the results, which are mainly the factors that were found to have an impact on the user interaction with Dr Math®, are presented here. The identified factors served as a basis from which the guidelines presented in Chapter 6 were developed. Chapter 7 presents the conclusions and recommendations of the research. From both theoretical and empirical work, it was concluded that Dr Math® has the potential to improve mathematics learning in South Africa. Its adoption rate, however, is not satisfying: hence, the investigation of the factors impacting on the user interaction with Dr Math®, from which the proposed guidelines are based.
- Full Text:
- Date Issued: 2012
A framework for personal health records in online social networking
- Van der Westhuizen, Eldridge Werner
- Authors: Van der Westhuizen, Eldridge Werner
- Date: 2012
- Subjects: Medical care -- Data processing , Medical records -- Access control , Medical informatics , Information storage and retrieval systems -- Medicine
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9804 , http://hdl.handle.net/10948/d1012382 , Medical care -- Data processing , Medical records -- Access control , Medical informatics , Information storage and retrieval systems -- Medicine
- Description: Since the early 20th century, the view has developed that high quality health care can be delivered only when all the pertinent data about the health of a patient is available to the clinician. Various types of health records have emerged to serve the needs of healthcare providers and more recently, patients or consumers. These health records include, but are not limited to, Personal Health Records, Electronic Heath Records, Electronic Medical Records and Payer-Based Health Records. Payer-Based Health Records emerged to serve the needs of medical aids or health care plans. Electronic Medical Records and Electronic Health Records were targeted at the healthcare provider market, whereas a gap developed in the patient market. Personal Health Records were developed to address the patient market, but adoption was slow at first. The success of online social networking reignited the flame that Personal Health Records needed and online consumer-based Personal Health Records were developed. Despite all the various types of health records, there still seems to be a lack of meaningful use of personal health records in modern society. The purpose of this dissertation is to propose a framework for Personal Health Records in online social networking, to address the issue of a lack of a central, accessible repository for health records. In order for a Personal Health Record to serve this need it has to be of meaningful use. The capability of a PHR to be of meaningful use is core to this research. In order to determine whether a Personal Health Record is of meaningful use, a tool is developed to evaluate Personal Health Records. This evaluation tool takes into account all the attributes that a Personal Health Record which is of meaningful use should comprise of. Suitable ratings are allocated to enable measuring of each attribute. A model is compiled to facilitate the selection of six Personal Health Records to be evaluated. One of these six Personal Health Records acts as a pilot site to test the evaluation tool in order to determine the tool’s utility and effect improvements. The other five Personal Health Records are then evaluated to measure their adherence to the attributes of meaningful use. These findings, together with a literature study on the various types of health records and the evaluation tool, inform the building blocks used to present the framework. It is hoped that the framework for Personal Health Records in online social networking proposed in this research, may be of benefit to provide clear guidance for the achievement of a central or integrated, accessible repository for health records through the meaningful use of Personal Health Records.
- Full Text:
- Date Issued: 2012
- Authors: Van der Westhuizen, Eldridge Werner
- Date: 2012
- Subjects: Medical care -- Data processing , Medical records -- Access control , Medical informatics , Information storage and retrieval systems -- Medicine
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9804 , http://hdl.handle.net/10948/d1012382 , Medical care -- Data processing , Medical records -- Access control , Medical informatics , Information storage and retrieval systems -- Medicine
- Description: Since the early 20th century, the view has developed that high quality health care can be delivered only when all the pertinent data about the health of a patient is available to the clinician. Various types of health records have emerged to serve the needs of healthcare providers and more recently, patients or consumers. These health records include, but are not limited to, Personal Health Records, Electronic Heath Records, Electronic Medical Records and Payer-Based Health Records. Payer-Based Health Records emerged to serve the needs of medical aids or health care plans. Electronic Medical Records and Electronic Health Records were targeted at the healthcare provider market, whereas a gap developed in the patient market. Personal Health Records were developed to address the patient market, but adoption was slow at first. The success of online social networking reignited the flame that Personal Health Records needed and online consumer-based Personal Health Records were developed. Despite all the various types of health records, there still seems to be a lack of meaningful use of personal health records in modern society. The purpose of this dissertation is to propose a framework for Personal Health Records in online social networking, to address the issue of a lack of a central, accessible repository for health records. In order for a Personal Health Record to serve this need it has to be of meaningful use. The capability of a PHR to be of meaningful use is core to this research. In order to determine whether a Personal Health Record is of meaningful use, a tool is developed to evaluate Personal Health Records. This evaluation tool takes into account all the attributes that a Personal Health Record which is of meaningful use should comprise of. Suitable ratings are allocated to enable measuring of each attribute. A model is compiled to facilitate the selection of six Personal Health Records to be evaluated. One of these six Personal Health Records acts as a pilot site to test the evaluation tool in order to determine the tool’s utility and effect improvements. The other five Personal Health Records are then evaluated to measure their adherence to the attributes of meaningful use. These findings, together with a literature study on the various types of health records and the evaluation tool, inform the building blocks used to present the framework. It is hoped that the framework for Personal Health Records in online social networking proposed in this research, may be of benefit to provide clear guidance for the achievement of a central or integrated, accessible repository for health records through the meaningful use of Personal Health Records.
- Full Text:
- Date Issued: 2012
Measuring the competitiveness of small, medium and micro enterprice contractors through the use of the register of contractors
- Gasa, Zanele Bridgette Nompumelelo
- Authors: Gasa, Zanele Bridgette Nompumelelo
- Date: 2012
- Subjects: Construction industry -- South Africa , Construction contracts -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9699 , http://hdl.handle.net/10948/d1014325
- Description: This research focuses on and summarises the methodology followed to demonstrate that the South African construction industry can use the Construction Registers Service, in particular the Register of Contractors, as a tool to measure the competitiveness of Small, Micro and Medium Enterprises (SMMEs). The Register of Contractors (RoC) was developed by the Construction Industry Development Board (cidb) in terms of the Construction Industry Development Board (cidb) Act 38 of 2000. As a tool, it was designed to offer a basis for sustainable constructor development, growth, improved delivery, performance and sustainable empowerment. It was also developed to be used by the construction industry to, inter alia, and provide statistical data which would enable the construction industry to better understand the contracting capacity in South Africa. Beyond providing the statistical data, the register of contractors was meant to be enhanced with functionalities that would measure the growth and performance of contractors as they apply business practices that improve their value offering to the construction industry as a whole. This research looks at how this tool can be used by the construction industry to measure the competitiveness of the contractors within the selected grades, with the intent of demonstrating the overall value of the RoC as a tool. The research undertaken looks at how the use of the RoC can measure the competitiveness of a targeted group of small contractors. The research limits itself to the entry levels of contractors registered with the cidb between grades 2 and 5 with a view to establish a benchmark for contractor competitiveness within those bands. The research further proves the correlation between contractor capability and the ‘ability’ to be competitive in growing their value proposition and businesses. The unit of study for the purposes of this research is at firm level drawing from a reflection on who is an active participant in the South African construction industry particularly as it pertains to the smaller contractors within the targeted group elucidated above. The focus of the research is on the efficacy of the RoC as a tool that identifies the areas needing targeted development to support SMMEs and the subsequent demonstration of improved business processes within that sector. The qualitative research methodology was followed through this study as its nature was such that there was no requirement to rely only entirely on statistics or numbers due to the articulated problem there needed to be a qualitative enquiry into data needed which would adequately land to a significant synthesis on the responses and arrive at suitable solutions to the identified problem. The qualitative research methodology followed by this study was used to gain insight into the construction SMMEs’ attitudes towards the sector within which they trade, their behaviours, their value systems [to the extent where this was possible], their concerns, their motivations and aspirations. All of these, the study concluded that they inform the business decisions which the SMMEs make. How structured information was collected and analysed provided a synthesis of themes and aided in extracting meaning. The main findings of the research were that there is no shared understanding within the local construction industry of what contractor competitiveness is and to what extent it would benefit both the industry and the SMME sector. As a result of this competitiveness could not be measured and there was no clarity as to what tools of measure could be used to forecast the capabilities of the industry. This research was focused on exploring how the RoC can be used to measure improved capability and competitiveness on the part of SMME contractors. The implications of these findings are that there would now be improved and measurable competitiveness allowing the contractors to bid for work both within their provincial regions but also outside of their geographical location and to measure their growth as they achieve higher grading statuses within the register of contractors (RoC). The efficacy of contractor development programmes would also improve as they go beyond enhancing contractor capacity but also include competence improvements, training for business acumen, improved capability and innovation. The conclusion is that South Africa’s construction industry could achieve sustainable development and growth as a result of SMME contractors whose competitiveness would have been measured through the use of the RoC tool. The main recommendation is that there be a clear understanding of competitiveness and what its benefits to the South African construction industry are whilst at the same time the RoC is acknowledged as the tool embedded with functionalities able to measure this competitiveness amongst graded contractors. The RoC would allow construction clients to not only measure contractor competitiveness but also that they may have an improved ability to measure the direct impacts of contractor development interventions. , Lolucubungulo lugxile ekubhekeni izimo ezinqala ngaphakathi komkhakha wezokwakha. Lubuka igalelo losonkontilaka abasebancane kulomkhakha ekuzithuthukiseni kanti futhi nemizamo eyenziwe uHulumeni endimeni edlalwe uhlu olushicilwelwe iBhodi yomkhakha wezokwakha (i-cidb). Umbhali walolucubungulo ukholelwa ekutheni loluhlu lungasetshenziswa hhayi kuphela ekuthuthikiseni ononkontilaka kodwa futhi ekwenzeni ukuthi bakhule kulo lona loluhlu baze bakwazi ukuthola amathuba angcono emisebenzi. Uhlu ekukhulunywa ngalo lapha lwashicilelwa i-cidb ngomgomo womthetho kaHulumeni we-Act 38 of 2000. Luyithuluzi elenzelwe ukuba likhulise umkhakha wezokwakha, lithuthukise osomabhizinisi abasebancane, likhuthaze imigomo efanelekile ekwakheni (improved delivery). Enye injongo yokushicilela lelithuluzi kwakuwukwenzela ukuthi kwaziwe inani labo osonkontilaka, ubulili babo nokuthi bagxile-phi ngokwezindawo zokusebenza. Konke loku kwakufanele ukuze uHulumeni kanye nabanye abaqashi bazi ukuthi uma kusikelwana ngemisebenzi bangaki na ononkontilaka abazokwazi ukufeza izidingo zemiphakathi esiphila kuyo? Lolucubungulo luzobheka ithuluzi elasungulwa umkhakha wokwakha ekutheni lingakwazi na ukudlondlobalisa osonkontilaka abasafufusa phakathi kwalemikhakha (grades) ababekwe kuyo? Kuzobhekwa futhi ubugugu balo lona lelithuluzi. Akuzoqxilwa kubo bonke osonkontilaka, kodwa kulabo abasabancane ngokwamabhizinisi abo ababekwe emazingeni kusukela ku-2 kuya ku-5 ngokoshicilelo le-cidb. Kuzobhekwa amakhono abo labosonkontilaka, kubhekwe futhi izinkomba ezingabadlondlobalisa ngokwamabhizinisi. Okunye okuhloswe yilolucubungulo ukubheka ukuthi umkhakha wezokwakha uyakwazi na ukukhiqiza amathuba anele isikhathi eside kwenzelwa osonkotilaka belu nokuthi uyakwazi na ukuqhubeka wakhe amathuba azokhuthaza ukukhula kwabo. Ekugcineni okufanele kufezwe yilolucubungulo wukuthi uhlu olushicilelwe losonkontilaka lungasiza ekukhuthazeni udlondlobalo losonkontilaka abancane.
- Full Text:
- Date Issued: 2012
- Authors: Gasa, Zanele Bridgette Nompumelelo
- Date: 2012
- Subjects: Construction industry -- South Africa , Construction contracts -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9699 , http://hdl.handle.net/10948/d1014325
- Description: This research focuses on and summarises the methodology followed to demonstrate that the South African construction industry can use the Construction Registers Service, in particular the Register of Contractors, as a tool to measure the competitiveness of Small, Micro and Medium Enterprises (SMMEs). The Register of Contractors (RoC) was developed by the Construction Industry Development Board (cidb) in terms of the Construction Industry Development Board (cidb) Act 38 of 2000. As a tool, it was designed to offer a basis for sustainable constructor development, growth, improved delivery, performance and sustainable empowerment. It was also developed to be used by the construction industry to, inter alia, and provide statistical data which would enable the construction industry to better understand the contracting capacity in South Africa. Beyond providing the statistical data, the register of contractors was meant to be enhanced with functionalities that would measure the growth and performance of contractors as they apply business practices that improve their value offering to the construction industry as a whole. This research looks at how this tool can be used by the construction industry to measure the competitiveness of the contractors within the selected grades, with the intent of demonstrating the overall value of the RoC as a tool. The research undertaken looks at how the use of the RoC can measure the competitiveness of a targeted group of small contractors. The research limits itself to the entry levels of contractors registered with the cidb between grades 2 and 5 with a view to establish a benchmark for contractor competitiveness within those bands. The research further proves the correlation between contractor capability and the ‘ability’ to be competitive in growing their value proposition and businesses. The unit of study for the purposes of this research is at firm level drawing from a reflection on who is an active participant in the South African construction industry particularly as it pertains to the smaller contractors within the targeted group elucidated above. The focus of the research is on the efficacy of the RoC as a tool that identifies the areas needing targeted development to support SMMEs and the subsequent demonstration of improved business processes within that sector. The qualitative research methodology was followed through this study as its nature was such that there was no requirement to rely only entirely on statistics or numbers due to the articulated problem there needed to be a qualitative enquiry into data needed which would adequately land to a significant synthesis on the responses and arrive at suitable solutions to the identified problem. The qualitative research methodology followed by this study was used to gain insight into the construction SMMEs’ attitudes towards the sector within which they trade, their behaviours, their value systems [to the extent where this was possible], their concerns, their motivations and aspirations. All of these, the study concluded that they inform the business decisions which the SMMEs make. How structured information was collected and analysed provided a synthesis of themes and aided in extracting meaning. The main findings of the research were that there is no shared understanding within the local construction industry of what contractor competitiveness is and to what extent it would benefit both the industry and the SMME sector. As a result of this competitiveness could not be measured and there was no clarity as to what tools of measure could be used to forecast the capabilities of the industry. This research was focused on exploring how the RoC can be used to measure improved capability and competitiveness on the part of SMME contractors. The implications of these findings are that there would now be improved and measurable competitiveness allowing the contractors to bid for work both within their provincial regions but also outside of their geographical location and to measure their growth as they achieve higher grading statuses within the register of contractors (RoC). The efficacy of contractor development programmes would also improve as they go beyond enhancing contractor capacity but also include competence improvements, training for business acumen, improved capability and innovation. The conclusion is that South Africa’s construction industry could achieve sustainable development and growth as a result of SMME contractors whose competitiveness would have been measured through the use of the RoC tool. The main recommendation is that there be a clear understanding of competitiveness and what its benefits to the South African construction industry are whilst at the same time the RoC is acknowledged as the tool embedded with functionalities able to measure this competitiveness amongst graded contractors. The RoC would allow construction clients to not only measure contractor competitiveness but also that they may have an improved ability to measure the direct impacts of contractor development interventions. , Lolucubungulo lugxile ekubhekeni izimo ezinqala ngaphakathi komkhakha wezokwakha. Lubuka igalelo losonkontilaka abasebancane kulomkhakha ekuzithuthukiseni kanti futhi nemizamo eyenziwe uHulumeni endimeni edlalwe uhlu olushicilwelwe iBhodi yomkhakha wezokwakha (i-cidb). Umbhali walolucubungulo ukholelwa ekutheni loluhlu lungasetshenziswa hhayi kuphela ekuthuthikiseni ononkontilaka kodwa futhi ekwenzeni ukuthi bakhule kulo lona loluhlu baze bakwazi ukuthola amathuba angcono emisebenzi. Uhlu ekukhulunywa ngalo lapha lwashicilelwa i-cidb ngomgomo womthetho kaHulumeni we-Act 38 of 2000. Luyithuluzi elenzelwe ukuba likhulise umkhakha wezokwakha, lithuthukise osomabhizinisi abasebancane, likhuthaze imigomo efanelekile ekwakheni (improved delivery). Enye injongo yokushicilela lelithuluzi kwakuwukwenzela ukuthi kwaziwe inani labo osonkontilaka, ubulili babo nokuthi bagxile-phi ngokwezindawo zokusebenza. Konke loku kwakufanele ukuze uHulumeni kanye nabanye abaqashi bazi ukuthi uma kusikelwana ngemisebenzi bangaki na ononkontilaka abazokwazi ukufeza izidingo zemiphakathi esiphila kuyo? Lolucubungulo luzobheka ithuluzi elasungulwa umkhakha wokwakha ekutheni lingakwazi na ukudlondlobalisa osonkontilaka abasafufusa phakathi kwalemikhakha (grades) ababekwe kuyo? Kuzobhekwa futhi ubugugu balo lona lelithuluzi. Akuzoqxilwa kubo bonke osonkontilaka, kodwa kulabo abasabancane ngokwamabhizinisi abo ababekwe emazingeni kusukela ku-2 kuya ku-5 ngokoshicilelo le-cidb. Kuzobhekwa amakhono abo labosonkontilaka, kubhekwe futhi izinkomba ezingabadlondlobalisa ngokwamabhizinisi. Okunye okuhloswe yilolucubungulo ukubheka ukuthi umkhakha wezokwakha uyakwazi na ukukhiqiza amathuba anele isikhathi eside kwenzelwa osonkotilaka belu nokuthi uyakwazi na ukuqhubeka wakhe amathuba azokhuthaza ukukhula kwabo. Ekugcineni okufanele kufezwe yilolucubungulo wukuthi uhlu olushicilelwe losonkontilaka lungasiza ekukhuthazeni udlondlobalo losonkontilaka abancane.
- Full Text:
- Date Issued: 2012
Post occupancy evaluation of an office building : the case of country club estate, Johannesburg
- Matshili, Humbulani Emmanuel
- Authors: Matshili, Humbulani Emmanuel
- Date: 2012
- Subjects: Architectural design -- Evaluation , Offices -- Design , Office buildings -- South Africa -- Johannesburg -- Evaluation , Real property -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9703 , http://hdl.handle.net/10948/d1018554
- Description: Most organisations nowadays want to build offices that are cost effective, but at the same time they forget to consider the impact of IEQ on the occupants’ wellbeing and performance. These offices are equipped with air-conditioners, which may impact negatively on performances if not monitored, controlled and maintained. An occupant’s performance may be accelerated or reduced, based on the effectiveness of IEQ in the office buildings. It is imperative that the employer or management create a work environment that is conducive to the occupants’ needs, so that the occupants may be able to improve their work performance that often yields increased productivity. The main aim of the study was to investigate the efficiency of a building’s Indoor Environmental Quality (IEQ) and how it affects workers with regard to productivity. The objectives of the study were: to determine the level of satisfaction of the occupants in terms of the IEQ, evaluate the effects that the current IEQ of the building has on the productivity of the occupants, and proffer solutions to identified problems so that the building performance can be improved, and similar future buildings can be improved upon in terms of IEQ. Post Occupancy Evaluation (POE) was utilised to conduct the evaluation. This will help stakeholders and managements to ensure that past mistakes committed are not repeated in the future buildings. POE analyses IEQ related to Indoor Air Quality (IEQ), thermal comfort, occupant’s satisfaction and occupant performance and productivity. There is a correlation between different indoor parameters of the occupants’ satisfaction, health and productivity at the workplace. For these correlations to complement each other successfully, IEQ factors must be conducive to human wellbeing. Workplace environments are perceived as unsafe and unhygienic. This situation is caused by poor planning of workstations, low indoor air quality, inappropriate lighting in the office, lack of ventilation and insufficient safety measures. In particular, findings of this study demonstrate the low level of occupants’ satisfaction with regard to office buildings in the Country Club Estate, Johannesburg. The results from this study show that POE is perceived to be completely new to occupants of the Country Club Estate. Management or stakeholders have a huge task ahead to address the benefits of implementing POE and to face the consequences if POE is not implemented.
- Full Text:
- Date Issued: 2012
- Authors: Matshili, Humbulani Emmanuel
- Date: 2012
- Subjects: Architectural design -- Evaluation , Offices -- Design , Office buildings -- South Africa -- Johannesburg -- Evaluation , Real property -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9703 , http://hdl.handle.net/10948/d1018554
- Description: Most organisations nowadays want to build offices that are cost effective, but at the same time they forget to consider the impact of IEQ on the occupants’ wellbeing and performance. These offices are equipped with air-conditioners, which may impact negatively on performances if not monitored, controlled and maintained. An occupant’s performance may be accelerated or reduced, based on the effectiveness of IEQ in the office buildings. It is imperative that the employer or management create a work environment that is conducive to the occupants’ needs, so that the occupants may be able to improve their work performance that often yields increased productivity. The main aim of the study was to investigate the efficiency of a building’s Indoor Environmental Quality (IEQ) and how it affects workers with regard to productivity. The objectives of the study were: to determine the level of satisfaction of the occupants in terms of the IEQ, evaluate the effects that the current IEQ of the building has on the productivity of the occupants, and proffer solutions to identified problems so that the building performance can be improved, and similar future buildings can be improved upon in terms of IEQ. Post Occupancy Evaluation (POE) was utilised to conduct the evaluation. This will help stakeholders and managements to ensure that past mistakes committed are not repeated in the future buildings. POE analyses IEQ related to Indoor Air Quality (IEQ), thermal comfort, occupant’s satisfaction and occupant performance and productivity. There is a correlation between different indoor parameters of the occupants’ satisfaction, health and productivity at the workplace. For these correlations to complement each other successfully, IEQ factors must be conducive to human wellbeing. Workplace environments are perceived as unsafe and unhygienic. This situation is caused by poor planning of workstations, low indoor air quality, inappropriate lighting in the office, lack of ventilation and insufficient safety measures. In particular, findings of this study demonstrate the low level of occupants’ satisfaction with regard to office buildings in the Country Club Estate, Johannesburg. The results from this study show that POE is perceived to be completely new to occupants of the Country Club Estate. Management or stakeholders have a huge task ahead to address the benefits of implementing POE and to face the consequences if POE is not implemented.
- Full Text:
- Date Issued: 2012
Electronic communication continuity planning from the perspective of an individual
- Authors: Fouché, Jacques
- Date: 2012
- Subjects: Electronic systems , Internet
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9802 , http://hdl.handle.net/10948/d1012270 , Electronic systems , Internet
- Description: It is beyond doubt that technology has changed the way people in modern society live their daily lives. While a modern society eagerly adopts new technology, the loss of the services provided by these technologies is hardly ever considered. Therefore, this research project will evaluate the importance of communication technology and how critical it is for an individual. Furthermore, this research will provide a framework to improve the availability of current communication technologies from the perspective of the individual.
- Full Text:
- Date Issued: 2012
- Authors: Fouché, Jacques
- Date: 2012
- Subjects: Electronic systems , Internet
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9802 , http://hdl.handle.net/10948/d1012270 , Electronic systems , Internet
- Description: It is beyond doubt that technology has changed the way people in modern society live their daily lives. While a modern society eagerly adopts new technology, the loss of the services provided by these technologies is hardly ever considered. Therefore, this research project will evaluate the importance of communication technology and how critical it is for an individual. Furthermore, this research will provide a framework to improve the availability of current communication technologies from the perspective of the individual.
- Full Text:
- Date Issued: 2012
Characterising the stress-life response of mechanical formed AISI-1008 steel plate components
- Authors: Müller, Ruan
- Date: 2012
- Subjects: Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9616 , http://hdl.handle.net/10948/d1008102 , Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Description: The main purpose of this research project was to determine the fatigue-life behaviour of AISI 1008 sheet steel which has been mechanically formed to a radius of curvature of 120mm and then to correlate the fatigue-life behaviour to that of the parent or “as manufactured” material. During the forming process it was felt important to induce plastic strain through stretch-bending by clamping the sides of a plate sample’s (width) edges in the bending fixture before being bent by a single acting mechanical press. It was determined through actual testing that there was a decrease in fatigue-life when the mechanical formed data was compared to fatigue data of the parent material. Standard fatigue mathematical models were used to relate the actual fatigue data. Due to the material being cold formed to a radius of curvature of 120mm, residual stresses induced during the forming process played an essential role during the fatigue-life prediction calculations. The maximum relieved stress in the parent material was compressive in nature having a magnitude of 11percent of the “as manufactured” yield strength (265 MPa). For the mechanical formed material compressive residual stresses were measured on the outer surface while tensile stresses were measured on the inner surface. The difference between actual number of cycles to failure to that calculated using the standard mathematical models for the parent material, ranged between 48 percent and 18 percent and for the mechanical formed samples between 35 percent and 1percent, depending on the strain amplitude used. An important aspect of this study was to determine the criteria required for mathematical modelling of the parent material as testing occurred between the limit of proportionality and yield point. Although this aspect requires further investigation the mathematical results obtained during this study were considered to be acceptable.
- Full Text:
- Date Issued: 2012
- Authors: Müller, Ruan
- Date: 2012
- Subjects: Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9616 , http://hdl.handle.net/10948/d1008102 , Materials -- Fatigue -- Testing , Metals -- Fatigue , Mechanical wear -- Measurement , Mechanical engineering
- Description: The main purpose of this research project was to determine the fatigue-life behaviour of AISI 1008 sheet steel which has been mechanically formed to a radius of curvature of 120mm and then to correlate the fatigue-life behaviour to that of the parent or “as manufactured” material. During the forming process it was felt important to induce plastic strain through stretch-bending by clamping the sides of a plate sample’s (width) edges in the bending fixture before being bent by a single acting mechanical press. It was determined through actual testing that there was a decrease in fatigue-life when the mechanical formed data was compared to fatigue data of the parent material. Standard fatigue mathematical models were used to relate the actual fatigue data. Due to the material being cold formed to a radius of curvature of 120mm, residual stresses induced during the forming process played an essential role during the fatigue-life prediction calculations. The maximum relieved stress in the parent material was compressive in nature having a magnitude of 11percent of the “as manufactured” yield strength (265 MPa). For the mechanical formed material compressive residual stresses were measured on the outer surface while tensile stresses were measured on the inner surface. The difference between actual number of cycles to failure to that calculated using the standard mathematical models for the parent material, ranged between 48 percent and 18 percent and for the mechanical formed samples between 35 percent and 1percent, depending on the strain amplitude used. An important aspect of this study was to determine the criteria required for mathematical modelling of the parent material as testing occurred between the limit of proportionality and yield point. Although this aspect requires further investigation the mathematical results obtained during this study were considered to be acceptable.
- Full Text:
- Date Issued: 2012
The development of an optimised rotor software design tool to improve performance of small horizontal axis wind turbines
- Authors: Newey, Kerryn Brett
- Date: 2012
- Subjects: Wind turbines -- Design , Wind power , Turbines -- Design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9620 , http://hdl.handle.net/10948/d1009431 , Wind turbines -- Design , Wind power , Turbines -- Design
- Description: Horizontal axis wind turbines are by far the most common and well understood forms of wind turbine. Typically a large amount of research and development has been invested in the technology of large scale wind turbines. Unfortunately, development of small machines (rotor diameter smaller than 10 metres) has not been as forthcoming. The advantages of small turbines are that they are accessible to the individual consumer and they are a very attractive project for the home builder. The disadvantage of small turbines is that due to the negative influence of economies of scale, they tend to be costly in relation to their power output and suffer from a long-term return on investment. Furthermore, trends in the wind industry have shown that smaller machines tend to be relatively simple devices that have been developed with very little research and development. As a result, small turbines can be inefficient, unreliable and expensive to maintain. In many cases rotor design is less than optimal, with very little blade refinement. This is especially critical for small rotors due to low Reynolds Number operation. Further exacerbating the problem is that the rotors are typically not well matched to the generator. In many cases the machines are not suited to the wind speed range in which they are designed to operate, reducing the financial viability due to poor performance. It is envisaged that by applying optimising techniques and automating some of the design complexities into a software design tool, more cost-effective and viable machines can be developed that will deliver improved performance and therefore become more financially viable.
- Full Text:
- Date Issued: 2012
- Authors: Newey, Kerryn Brett
- Date: 2012
- Subjects: Wind turbines -- Design , Wind power , Turbines -- Design
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9620 , http://hdl.handle.net/10948/d1009431 , Wind turbines -- Design , Wind power , Turbines -- Design
- Description: Horizontal axis wind turbines are by far the most common and well understood forms of wind turbine. Typically a large amount of research and development has been invested in the technology of large scale wind turbines. Unfortunately, development of small machines (rotor diameter smaller than 10 metres) has not been as forthcoming. The advantages of small turbines are that they are accessible to the individual consumer and they are a very attractive project for the home builder. The disadvantage of small turbines is that due to the negative influence of economies of scale, they tend to be costly in relation to their power output and suffer from a long-term return on investment. Furthermore, trends in the wind industry have shown that smaller machines tend to be relatively simple devices that have been developed with very little research and development. As a result, small turbines can be inefficient, unreliable and expensive to maintain. In many cases rotor design is less than optimal, with very little blade refinement. This is especially critical for small rotors due to low Reynolds Number operation. Further exacerbating the problem is that the rotors are typically not well matched to the generator. In many cases the machines are not suited to the wind speed range in which they are designed to operate, reducing the financial viability due to poor performance. It is envisaged that by applying optimising techniques and automating some of the design complexities into a software design tool, more cost-effective and viable machines can be developed that will deliver improved performance and therefore become more financially viable.
- Full Text:
- Date Issued: 2012
Guidelines for the design of a mobile phone application for deaf people
- Authors: Yeratziotis, George
- Date: 2012
- Subjects: Mobile communication systems -- Design and construction , Deaf -- Means of communication
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9750 , http://hdl.handle.net/10948/d1007925 , Mobile communication systems -- Design and construction , Deaf -- Means of communication
- Description: Deaf people in South Africa are no longer a minority group and their needs regarding communication and interaction must therefore be taken into consideration. This demographic does not communicate and interact in the same way as hearing people, which means that any existing usability or accessibility guidelines do not apply. As a result, Deaf people do not have access to information in the same way that a hearing person does. Providing proper access to Information and Communications Technology services, which meet their particular needs, will help the hearing impaired to better integrate into society. The importance of demolishing the communication barrier between the hearing and the hearing impaired is very important. Many people assume that sign language is somehow based on oral language. However, this is not the case. Sign languages are natural visual-spatial languages, and form a contrast with spoken languages which are auditory-vocal based. Acknowledging this fact in 2008, the South African Sign Language Policy Implementation Conference together with several governmental bodies suggested that South African Sign Language should become recognized as the 12th official language of South Africa. Due to the fact that cell phone technology continues to evolve, it will remain a tool of communication upon which Deaf people heavily rely on. The cell phone fulfils a basic need for everyone, but especially for the Deaf demographic as they rely on the short message system to communicate. Deaf people are currently faced with a lack of appropriate mobile phone applications, which would allow them to communicate with hearing as well as deaf people. The primary objective of this research was therefore to make mobile technology equally accessible meaning usable to members of the Deaf demographic. The focus of the research was to investigate the communication barrier and a range of variables that can influence the deaf user’s experience. Topics such as user interface design, usability and interaction were investigated. The outcome of this research was to propose a set of guidelines that, when applied to the design of a website or to phone application accessibility, would ensure communication and interaction from a deaf user. The proposed set of guidelines was then applied to the design of the high fidelity prototype of a mobile phone application. The specific application is a messaging phone application that allows deaf users to communicate with other deaf and hearing users via short message system. A mobile phone application that allows Deaf people to send and receive messages based on the sign language alphabet. The application was named Signchat. Purpose of this was to visibly display how the guidelines were implemented in Signchat. While Signchat’s main purpose is to accommodate the needs of Deaf people, it is also a learning tool and an application that bridges the gap by allowing deaf and hearing users to communicate.
- Full Text:
- Date Issued: 2012
- Authors: Yeratziotis, George
- Date: 2012
- Subjects: Mobile communication systems -- Design and construction , Deaf -- Means of communication
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9750 , http://hdl.handle.net/10948/d1007925 , Mobile communication systems -- Design and construction , Deaf -- Means of communication
- Description: Deaf people in South Africa are no longer a minority group and their needs regarding communication and interaction must therefore be taken into consideration. This demographic does not communicate and interact in the same way as hearing people, which means that any existing usability or accessibility guidelines do not apply. As a result, Deaf people do not have access to information in the same way that a hearing person does. Providing proper access to Information and Communications Technology services, which meet their particular needs, will help the hearing impaired to better integrate into society. The importance of demolishing the communication barrier between the hearing and the hearing impaired is very important. Many people assume that sign language is somehow based on oral language. However, this is not the case. Sign languages are natural visual-spatial languages, and form a contrast with spoken languages which are auditory-vocal based. Acknowledging this fact in 2008, the South African Sign Language Policy Implementation Conference together with several governmental bodies suggested that South African Sign Language should become recognized as the 12th official language of South Africa. Due to the fact that cell phone technology continues to evolve, it will remain a tool of communication upon which Deaf people heavily rely on. The cell phone fulfils a basic need for everyone, but especially for the Deaf demographic as they rely on the short message system to communicate. Deaf people are currently faced with a lack of appropriate mobile phone applications, which would allow them to communicate with hearing as well as deaf people. The primary objective of this research was therefore to make mobile technology equally accessible meaning usable to members of the Deaf demographic. The focus of the research was to investigate the communication barrier and a range of variables that can influence the deaf user’s experience. Topics such as user interface design, usability and interaction were investigated. The outcome of this research was to propose a set of guidelines that, when applied to the design of a website or to phone application accessibility, would ensure communication and interaction from a deaf user. The proposed set of guidelines was then applied to the design of the high fidelity prototype of a mobile phone application. The specific application is a messaging phone application that allows deaf users to communicate with other deaf and hearing users via short message system. A mobile phone application that allows Deaf people to send and receive messages based on the sign language alphabet. The application was named Signchat. Purpose of this was to visibly display how the guidelines were implemented in Signchat. While Signchat’s main purpose is to accommodate the needs of Deaf people, it is also a learning tool and an application that bridges the gap by allowing deaf and hearing users to communicate.
- Full Text:
- Date Issued: 2012
A systems approach to project implementation within the public sector towards formulating a framework for project evaluation
- Authors: Greyling, Een Lange
- Date: 2012
- Subjects: Project management -- South Africa , Corporations, Government -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9721 , http://hdl.handle.net/10948/d1021223
- Description: The procurement process, from the demand formulation to the final delivery of a public building to the end-user, is defined by the government in terms of procedures and policies to be followed, which is based to be ineffective and inefficient where the process as a whole from a client-value perpective, is flawed. Presently, the National Department of Public Works(NDPW) as a governmental administration is deemed to be a controlling institution and cost centre rather than a service provider. This mind-set is reflected by the inability of government project implementing agencies such as the NDPW to deliver projects successfully in terms of cost, time, and quality whilst failing to meet the government's socio economic objectives to create employment opportunities, stimulate economic growth, and transfer skills to the previously disadvantaged through black economic empowerment (BEE) initiatives. Client satisfaction has widely been recognised by researchers as one of the key challenges for quality improvement in the construction industry. It is a vital factor in the development and management of the construction process, as well in the creation of efficient organisation-client relationship. In addition, client satisfaction is deemed to be a catalyst for client retention which is a success strategy for any organisation. This thesis is primarily concerned with project performance and service delivery by the NDPW as a government project implementing agency that involves an integrated approach that considers the entire supply chain of a construction project. The success or failure of a project is is not the effect of a single variable, or factor, but a set of variables interacting with each other to produce the final result. An extensive review of related literature that entails the analysis of publications related to the projectimplementation and construction project management realm was deemed necessary to formulate a clear understanding of the complexities of implementing projjects within the public sector. The use of systems thinking as the nucleus of the multi-methodological approach to this research was to assist in ascertaining the primary causes of the problem situation and to clarify the process of project implementation as a sub-system within the greater system of the construction industry. The success of projects depends as much on the client as it does on the implementing agencies, project managers (PMs), consultants, contractors and the suppliers of materials.
- Full Text:
- Date Issued: 2012
- Authors: Greyling, Een Lange
- Date: 2012
- Subjects: Project management -- South Africa , Corporations, Government -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9721 , http://hdl.handle.net/10948/d1021223
- Description: The procurement process, from the demand formulation to the final delivery of a public building to the end-user, is defined by the government in terms of procedures and policies to be followed, which is based to be ineffective and inefficient where the process as a whole from a client-value perpective, is flawed. Presently, the National Department of Public Works(NDPW) as a governmental administration is deemed to be a controlling institution and cost centre rather than a service provider. This mind-set is reflected by the inability of government project implementing agencies such as the NDPW to deliver projects successfully in terms of cost, time, and quality whilst failing to meet the government's socio economic objectives to create employment opportunities, stimulate economic growth, and transfer skills to the previously disadvantaged through black economic empowerment (BEE) initiatives. Client satisfaction has widely been recognised by researchers as one of the key challenges for quality improvement in the construction industry. It is a vital factor in the development and management of the construction process, as well in the creation of efficient organisation-client relationship. In addition, client satisfaction is deemed to be a catalyst for client retention which is a success strategy for any organisation. This thesis is primarily concerned with project performance and service delivery by the NDPW as a government project implementing agency that involves an integrated approach that considers the entire supply chain of a construction project. The success or failure of a project is is not the effect of a single variable, or factor, but a set of variables interacting with each other to produce the final result. An extensive review of related literature that entails the analysis of publications related to the projectimplementation and construction project management realm was deemed necessary to formulate a clear understanding of the complexities of implementing projjects within the public sector. The use of systems thinking as the nucleus of the multi-methodological approach to this research was to assist in ascertaining the primary causes of the problem situation and to clarify the process of project implementation as a sub-system within the greater system of the construction industry. The success of projects depends as much on the client as it does on the implementing agencies, project managers (PMs), consultants, contractors and the suppliers of materials.
- Full Text:
- Date Issued: 2012
An integrated management system for quality and information security in healthcare
- Authors: Tyali, Sinovuyo
- Date: 2012
- Subjects: Health services administration -- Quality control
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9800 , http://hdl.handle.net/10948/d1012134 , Health services administration -- Quality control
- Description: Health service organizations are increasingly required to deliver quality healthcare services without increasing costs. The adoption of health information technologies can assist these organizations to deliver a quality service; however, this again exposes the health information to threats. The protection of personal health information is critical to ensure the privacy of patients in the care of health service organizations. Therefore both quality and information security are of importance in healthcare. Organisations commonly use management system standards to assist them to improve a particular function (e.g. quality or security) through structured organizational processes to establish, maintain and optimise a management system for the particular function. In the healthcare sector, the ISO 9001, ISO 9004 and IWA 1 standards may be used for the purpose of improving quality management through the establishment of a quality management system. Similarly, the ISO 27001 and ISO 27799 standards may be used to improve information security management through the establishment of an information security management system. However, the concurrent implementation of multiple standards brings confusion and complexity within organisations. A possible solution to the confusion is to introduce an integrated management system that addresses the requirements of multiple management systems. In this research, various standards relevant to the establishment of management systems for quality and security are studied. Additionally, literature on integrated management systems is reviewed to determine a possible approach to establishing an IMS for quality and information security in healthcare. It will be shown that the quality management and information security management standards contain commonalities that an integration approach can be based on. A detailed investigation of these commonalities is done in order to present the final proposal of the IMSQS, the Integrated Management System for Quality and Information Security in healthcare.
- Full Text:
- Date Issued: 2012
- Authors: Tyali, Sinovuyo
- Date: 2012
- Subjects: Health services administration -- Quality control
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9800 , http://hdl.handle.net/10948/d1012134 , Health services administration -- Quality control
- Description: Health service organizations are increasingly required to deliver quality healthcare services without increasing costs. The adoption of health information technologies can assist these organizations to deliver a quality service; however, this again exposes the health information to threats. The protection of personal health information is critical to ensure the privacy of patients in the care of health service organizations. Therefore both quality and information security are of importance in healthcare. Organisations commonly use management system standards to assist them to improve a particular function (e.g. quality or security) through structured organizational processes to establish, maintain and optimise a management system for the particular function. In the healthcare sector, the ISO 9001, ISO 9004 and IWA 1 standards may be used for the purpose of improving quality management through the establishment of a quality management system. Similarly, the ISO 27001 and ISO 27799 standards may be used to improve information security management through the establishment of an information security management system. However, the concurrent implementation of multiple standards brings confusion and complexity within organisations. A possible solution to the confusion is to introduce an integrated management system that addresses the requirements of multiple management systems. In this research, various standards relevant to the establishment of management systems for quality and security are studied. Additionally, literature on integrated management systems is reviewed to determine a possible approach to establishing an IMS for quality and information security in healthcare. It will be shown that the quality management and information security management standards contain commonalities that an integration approach can be based on. A detailed investigation of these commonalities is done in order to present the final proposal of the IMSQS, the Integrated Management System for Quality and Information Security in healthcare.
- Full Text:
- Date Issued: 2012