“Investigating the negative impact of emotional labour on full-time permanent academic staff in the Social Sciences Departments at Rhodes University”
- Authors: Mumba, Lomadinga
- Date: 2020
- Subjects: College teachers -- Social conditions -- South Africa -- Makhanda , College teachers -- Psychology -- South Africa -- Makhanda , College teachers -- Mental health-- South Africa -- Makhanda , College teachers -- Job stress -- South Africa -- Makhanda , College students -- Attitudes , Universities and colleges -- South Africa -- Makhanda -- Sociological aspects , Discrimination in higher education -- South Africa -- Makhanda , Sex discrimination in higher education -- South Africa -- Makhanda , Age discrimination in higher education -- South Africa -- Makhanda , Rhodes University. Department of Sociology , Corporate culture -- South Africa -- Makhanda
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/148740 , vital:38769
- Description: In investigating the prevalence of emotional labour among academics within the student/ academic staff relationship, this study expands from Arlie Hochschild’s theoretical orientation of ‘emotional labour’. Through this lens, this study documents the manner in which the adoption of neoliberal ideologies by higher education institutions have transformed it into the service industry and redefined students as consumers and academic staff as service providers. Drawing from previous research in academia, the central argument of the study is that the university system is now an increasingly corporatized and marketized institution that creates an expectation for academic staff to perform emotional labour. However, there is limited literature that looks at emotional labour in academia and more especially within the South African context. Therefore, the focus of this research is how academic work, particularly with students, has shifted to emotion work in an effort to provide quality services. The study was conducted at Rhodes University in the Eastern Cape Province with academic staff who work in the social sciences department. The research methodology employed is qualitative and evidence was derived from semi structured interviews to establish the negative consequences of emotional labour on the wellbeing of academic staff. Data was analysed and thematically presented in line with the research objectives. The research finds evidence of increased emotional labour in academic staff, it argues that this is largely as a result of the effects of corporatization which included intensified workloads, entitled students, increasing pastoral care and discontentment from the transformations. It was revealed that emotional labour was differentially experienced for females, younger academics and those in lower/ initial positions in academia, it explored the gendered expectations and concluded that based on certain organizational and personal characteristics, emotion management differed in academics. Lastly, discussions regarding implications and recommendations for further research were made.
- Full Text:
- Date Issued: 2020
- Authors: Mumba, Lomadinga
- Date: 2020
- Subjects: College teachers -- Social conditions -- South Africa -- Makhanda , College teachers -- Psychology -- South Africa -- Makhanda , College teachers -- Mental health-- South Africa -- Makhanda , College teachers -- Job stress -- South Africa -- Makhanda , College students -- Attitudes , Universities and colleges -- South Africa -- Makhanda -- Sociological aspects , Discrimination in higher education -- South Africa -- Makhanda , Sex discrimination in higher education -- South Africa -- Makhanda , Age discrimination in higher education -- South Africa -- Makhanda , Rhodes University. Department of Sociology , Corporate culture -- South Africa -- Makhanda
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/148740 , vital:38769
- Description: In investigating the prevalence of emotional labour among academics within the student/ academic staff relationship, this study expands from Arlie Hochschild’s theoretical orientation of ‘emotional labour’. Through this lens, this study documents the manner in which the adoption of neoliberal ideologies by higher education institutions have transformed it into the service industry and redefined students as consumers and academic staff as service providers. Drawing from previous research in academia, the central argument of the study is that the university system is now an increasingly corporatized and marketized institution that creates an expectation for academic staff to perform emotional labour. However, there is limited literature that looks at emotional labour in academia and more especially within the South African context. Therefore, the focus of this research is how academic work, particularly with students, has shifted to emotion work in an effort to provide quality services. The study was conducted at Rhodes University in the Eastern Cape Province with academic staff who work in the social sciences department. The research methodology employed is qualitative and evidence was derived from semi structured interviews to establish the negative consequences of emotional labour on the wellbeing of academic staff. Data was analysed and thematically presented in line with the research objectives. The research finds evidence of increased emotional labour in academic staff, it argues that this is largely as a result of the effects of corporatization which included intensified workloads, entitled students, increasing pastoral care and discontentment from the transformations. It was revealed that emotional labour was differentially experienced for females, younger academics and those in lower/ initial positions in academia, it explored the gendered expectations and concluded that based on certain organizational and personal characteristics, emotion management differed in academics. Lastly, discussions regarding implications and recommendations for further research were made.
- Full Text:
- Date Issued: 2020
“When the rainbow is enuf”: black postgraduate women’s experiences and perceptions of higher education and institutional culture – a case study of Rhodes University
- Authors: Gamedze, Ayanda
- Date: 2020
- Subjects: Rhodes University , College students, Black -- South Afrca , Women college students, Black -- South Africa
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/147215 , vital:38605
- Description: This thesis sets out to investigate the perceptions which Black postgraduate students hold of the present-day toward Historically White Universities (hereafter referred to as HWUs) in South Africa as unique sites from which to investigate institutional culture and the legacy of educational marginalisation. Black women are of particular focus because of the interlocking nature of social inequalities that uniquely influence their comparable experience in the academy. Rhodes University, a top-ranked traditional university provides the institutional site for this investigation into HWUs. This thesis seeks to further explore the suggestion that desegregation of South Africa's institutions of higher learning have meant access, but not always acceptance. The paper explores what Black women students perceive to be Rhodes University's institutional culture and its impact on their lived realities. Subsequently, these women have learned who they are, and what place they occupy in South Africa today, through navigating a space not necessarily accommodating to Blackness and difference. There exists a plethora of literature on the issues which Black women scholars systematically encounter daily in the academy, in sub-Saharan Africa and beyond. Nonetheless, there needs to be a further inquiry on the question of belonging of Black womanhood in HWU post the student-led movements of the past few years that have renewed the challenge to South Africa's colonial past, its neoliberal present, and its scourge of gender-based violence. This paper captures an ongoing conversation around the role of Black women in addressing transformation in HWU. As a Black woman in an HWU, I found myself wondering whether there are certain experiences students like me have in common – realities with nuances we call to identify with to some extent. I collected data from six Black women with whom I conducted interviews, and used it to compile this report and its analysis. I believe that the social significance of this study speaks to the importance of hearing the stories of subaltern groups that are positioned in spaces of privilege, yet continue to be defined by the disadvantage of their gender, race, and various other factors.
- Full Text:
- Date Issued: 2020
- Authors: Gamedze, Ayanda
- Date: 2020
- Subjects: Rhodes University , College students, Black -- South Afrca , Women college students, Black -- South Africa
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/147215 , vital:38605
- Description: This thesis sets out to investigate the perceptions which Black postgraduate students hold of the present-day toward Historically White Universities (hereafter referred to as HWUs) in South Africa as unique sites from which to investigate institutional culture and the legacy of educational marginalisation. Black women are of particular focus because of the interlocking nature of social inequalities that uniquely influence their comparable experience in the academy. Rhodes University, a top-ranked traditional university provides the institutional site for this investigation into HWUs. This thesis seeks to further explore the suggestion that desegregation of South Africa's institutions of higher learning have meant access, but not always acceptance. The paper explores what Black women students perceive to be Rhodes University's institutional culture and its impact on their lived realities. Subsequently, these women have learned who they are, and what place they occupy in South Africa today, through navigating a space not necessarily accommodating to Blackness and difference. There exists a plethora of literature on the issues which Black women scholars systematically encounter daily in the academy, in sub-Saharan Africa and beyond. Nonetheless, there needs to be a further inquiry on the question of belonging of Black womanhood in HWU post the student-led movements of the past few years that have renewed the challenge to South Africa's colonial past, its neoliberal present, and its scourge of gender-based violence. This paper captures an ongoing conversation around the role of Black women in addressing transformation in HWU. As a Black woman in an HWU, I found myself wondering whether there are certain experiences students like me have in common – realities with nuances we call to identify with to some extent. I collected data from six Black women with whom I conducted interviews, and used it to compile this report and its analysis. I believe that the social significance of this study speaks to the importance of hearing the stories of subaltern groups that are positioned in spaces of privilege, yet continue to be defined by the disadvantage of their gender, race, and various other factors.
- Full Text:
- Date Issued: 2020
“Why me, Lord?”: some social factors associated with the receipt of a donor heart in South Africa
- Authors: Hartle, Raymond
- Date: 2020
- Subjects: Heart -- Transplantation -- Social aspects , Heart -- Transplantation -- Recipients -- Psychology , Heart -- Transplantation -- South Africa , Chronic diseases -- Psychological aspects
- Language: English
- Type: text , Thesis , Masters , MSocSci
- Identifier: http://hdl.handle.net/10962/146265 , vital:38510
- Description: Since the first human-to-human heart transplant in the world was performed by Prof Chris Barnard in Cape Town in 1967, heart transplantation has become the gold standard to treat people suffering from end stage heart failure. This thesis explores heart recipients’ perceptions and experiences of their chronic heart illness before and after transplantation. It examines the medical experience in terms of the clinical diagnosis, the standard of communication about the illness and the proposed treatment, and the post-transplant regime. It also reflects how recipients make sense of heart disease and learn to live with a transplanted heart. The thesis also shows the extent to which the recipients’ culture and individual identity impact such complex medical issues as end stage heart failure and transplantation. Qualitative research was undertaken in private sector heart transplant programmes in South Africa. The study is underpinned by Mishel’s (1990) uncertainty theory as well as by social constructionism.
- Full Text:
- Date Issued: 2020
- Authors: Hartle, Raymond
- Date: 2020
- Subjects: Heart -- Transplantation -- Social aspects , Heart -- Transplantation -- Recipients -- Psychology , Heart -- Transplantation -- South Africa , Chronic diseases -- Psychological aspects
- Language: English
- Type: text , Thesis , Masters , MSocSci
- Identifier: http://hdl.handle.net/10962/146265 , vital:38510
- Description: Since the first human-to-human heart transplant in the world was performed by Prof Chris Barnard in Cape Town in 1967, heart transplantation has become the gold standard to treat people suffering from end stage heart failure. This thesis explores heart recipients’ perceptions and experiences of their chronic heart illness before and after transplantation. It examines the medical experience in terms of the clinical diagnosis, the standard of communication about the illness and the proposed treatment, and the post-transplant regime. It also reflects how recipients make sense of heart disease and learn to live with a transplanted heart. The thesis also shows the extent to which the recipients’ culture and individual identity impact such complex medical issues as end stage heart failure and transplantation. Qualitative research was undertaken in private sector heart transplant programmes in South Africa. The study is underpinned by Mishel’s (1990) uncertainty theory as well as by social constructionism.
- Full Text:
- Date Issued: 2020
“Willing victims”: a study of Zimbabwean migrant workers in the citrus industry of the Sundays River Valley, Eastern Cape
- Authors: Maisiri, Brandon James
- Date: 2021-10-29
- Subjects: Migrant agricultural laborers South Africa Sundays River (Eastern Cape) , Foreign workers, Zimbabwean South Africa Sundays River (Eastern Cape) , Citrus fruit industry South Africa Sundays River (Eastern Cape) , Job creation South Africa Sundays River (Eastern Cape) , Work environment South Africa Sundays River (Eastern Cape) , Agricultural wages Social aspects South Africa Sundays River (Eastern Cape) , Marginality, Social South Africa Sundays River (Eastern Cape) , Migrant agricultural laborers Legal status, laws, etc South Africa , Global Value Chains , International Labour Organisation's Decent Work Agenda
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/190657 , vital:45015
- Description: The citrus fruit industry is a large, lucrative industry on the global market. South Africa's citrus fruit industry competes globally and is firmly intergraded into the citrus global value chain (GVC). Sunday River's Valley (SRV) in the Eastern Cape is a powerhouse citrus producer in South Africa. This dissertation interrogates the impact of the citrus value chain on Zimbabwean unskilled immigrant farmworkers in the SRV, positioned at the bottom of the value chain. Mainstream global chain literature, which adopts a neo-liberal approach to development, assumes that businesses in the global south stand to benefit from integrating into global chains. This line of thinking also assumes that, by virtue of the suppliers’ experiencing economic upgrading, farm owners’ employees may experience social upgrading. The idea of social upgrading stems from the International Labour Organisation's Decent Work Agenda, which promotes workers' rights and conditions globally. In the agricultural sector, there is a growing trend of producers (in the global south) employing undocumented immigrant farmworkers. Free market economists perceive these immigrants' employment in the agricultural value chain as a progressive step for immigrants to step out of poverty. This study employs a qualitative research method to analyse social upgrading for immigrant workers in the citrus GVC. This is done by examining the selected workers' working and living conditions against the key pillars of the Decent Work Agenda. Using the critical GVC framework and a Marxist orientation, this study seeks to show that the use of migrant (especially undocumented) labour in the agricultural value chains is not empowering immigrants in the global south but is essentially a strategy of securing cheap and docile labour for profit maximization. While this can be said for local South African workers as well, the migrant workforce is peculiar as their fragile citizenship in South Africa makes them a less resistant labour force to farm owners labour law violations. This study's findings validate this contention, as they show that immigrants employed in the citrus industry in the Eastern Cape are subjected to several Decent Work deficits. The findings also show that these immigrants have no access to mechanisms of empowerment and are barely surviving from their earnings. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2021
- Full Text:
- Date Issued: 2021-10-29
- Authors: Maisiri, Brandon James
- Date: 2021-10-29
- Subjects: Migrant agricultural laborers South Africa Sundays River (Eastern Cape) , Foreign workers, Zimbabwean South Africa Sundays River (Eastern Cape) , Citrus fruit industry South Africa Sundays River (Eastern Cape) , Job creation South Africa Sundays River (Eastern Cape) , Work environment South Africa Sundays River (Eastern Cape) , Agricultural wages Social aspects South Africa Sundays River (Eastern Cape) , Marginality, Social South Africa Sundays River (Eastern Cape) , Migrant agricultural laborers Legal status, laws, etc South Africa , Global Value Chains , International Labour Organisation's Decent Work Agenda
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10962/190657 , vital:45015
- Description: The citrus fruit industry is a large, lucrative industry on the global market. South Africa's citrus fruit industry competes globally and is firmly intergraded into the citrus global value chain (GVC). Sunday River's Valley (SRV) in the Eastern Cape is a powerhouse citrus producer in South Africa. This dissertation interrogates the impact of the citrus value chain on Zimbabwean unskilled immigrant farmworkers in the SRV, positioned at the bottom of the value chain. Mainstream global chain literature, which adopts a neo-liberal approach to development, assumes that businesses in the global south stand to benefit from integrating into global chains. This line of thinking also assumes that, by virtue of the suppliers’ experiencing economic upgrading, farm owners’ employees may experience social upgrading. The idea of social upgrading stems from the International Labour Organisation's Decent Work Agenda, which promotes workers' rights and conditions globally. In the agricultural sector, there is a growing trend of producers (in the global south) employing undocumented immigrant farmworkers. Free market economists perceive these immigrants' employment in the agricultural value chain as a progressive step for immigrants to step out of poverty. This study employs a qualitative research method to analyse social upgrading for immigrant workers in the citrus GVC. This is done by examining the selected workers' working and living conditions against the key pillars of the Decent Work Agenda. Using the critical GVC framework and a Marxist orientation, this study seeks to show that the use of migrant (especially undocumented) labour in the agricultural value chains is not empowering immigrants in the global south but is essentially a strategy of securing cheap and docile labour for profit maximization. While this can be said for local South African workers as well, the migrant workforce is peculiar as their fragile citizenship in South Africa makes them a less resistant labour force to farm owners labour law violations. This study's findings validate this contention, as they show that immigrants employed in the citrus industry in the Eastern Cape are subjected to several Decent Work deficits. The findings also show that these immigrants have no access to mechanisms of empowerment and are barely surviving from their earnings. , Thesis (MSocSci) -- Faculty of Humanities, Sociology, 2021
- Full Text:
- Date Issued: 2021-10-29
“Workers’ strikes and collective bargaining: a study of the SAMWU municipal worker strike of 2018, Port Elizabeth, South Africa”
- Authors: Gumbo, Eugene
- Date: 2020
- Subjects: South African Municipal Workers Union , Strikes and lockouts -- Municipal government -- South Africa -- Port Elizabeth , Collective bargaining -- Municipal employees -- South Africa -- Port Elizabeth , Philosophy, Marxist , Labor unions -- South Africa , Labor unions -- Law and legislation -- South Africa , Industrial relations -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/146916 , vital:38576
- Description: The focus of this study centered on investigating the perceptions and opinions surrounding the eruption of strike action and its effectiveness during a collective bargaining process. The case study employed was the 2018 municipal strike in Port Elizabeth, organised by the South African Municipal Workers Union (SAMWU). A Marxist theoretical framework was chosen for this study. It argues that strike action is a means through which workers communicate their dissatisfaction or enforce particular demands, with trade unions playing a protagonist’s role. Strike action, generally, is caused by a plethora of reasons ranging from disciplinary issues and conditions and hours of work, to be mention a few. However, the major force behind strike eruption is the wage agenda, as workers are always striving to get better wages while employers, on the other hand, attempt to reduce them so as to increase profits. South Africa has had its fair share of municipal strike action ever since the apartheid period, the early stages of democracy up to the contemporary times of the 21st century with various strategies, successes and losses being experienced. Democracy in South Africa also saw some developments in the labour sphere in relation to statutes surrounding strike action. The LRA and the Constitution of South Africa inform the right to strike and offer guidelines as well as consequences that steer strike action in a direction that does not jeopardize the workers, employers and the general public. The research found that workers do understand what strike action is, its causes and its various implications. Furthermore, it was discovered that this worker tool has been successful in putting pressure on the negotiation process as well as luring employers back to the negotiation table, for example. However, it was also uncovered that there are present, factors that hampered the impact of strike action during the bargaining procedure in focus. These are namely, the political institutionalization of trade unions, ill-equipped union leaders, a reluctance to implement strike agreements by employers, the use of violence by municipal workers during the strike, to mention but a few. Therefore, when looking at the strike in question, the effectiveness of strike action during the collective bargaining process was found to be easily contestable.
- Full Text:
- Date Issued: 2020
- Authors: Gumbo, Eugene
- Date: 2020
- Subjects: South African Municipal Workers Union , Strikes and lockouts -- Municipal government -- South Africa -- Port Elizabeth , Collective bargaining -- Municipal employees -- South Africa -- Port Elizabeth , Philosophy, Marxist , Labor unions -- South Africa , Labor unions -- Law and legislation -- South Africa , Industrial relations -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/146916 , vital:38576
- Description: The focus of this study centered on investigating the perceptions and opinions surrounding the eruption of strike action and its effectiveness during a collective bargaining process. The case study employed was the 2018 municipal strike in Port Elizabeth, organised by the South African Municipal Workers Union (SAMWU). A Marxist theoretical framework was chosen for this study. It argues that strike action is a means through which workers communicate their dissatisfaction or enforce particular demands, with trade unions playing a protagonist’s role. Strike action, generally, is caused by a plethora of reasons ranging from disciplinary issues and conditions and hours of work, to be mention a few. However, the major force behind strike eruption is the wage agenda, as workers are always striving to get better wages while employers, on the other hand, attempt to reduce them so as to increase profits. South Africa has had its fair share of municipal strike action ever since the apartheid period, the early stages of democracy up to the contemporary times of the 21st century with various strategies, successes and losses being experienced. Democracy in South Africa also saw some developments in the labour sphere in relation to statutes surrounding strike action. The LRA and the Constitution of South Africa inform the right to strike and offer guidelines as well as consequences that steer strike action in a direction that does not jeopardize the workers, employers and the general public. The research found that workers do understand what strike action is, its causes and its various implications. Furthermore, it was discovered that this worker tool has been successful in putting pressure on the negotiation process as well as luring employers back to the negotiation table, for example. However, it was also uncovered that there are present, factors that hampered the impact of strike action during the bargaining procedure in focus. These are namely, the political institutionalization of trade unions, ill-equipped union leaders, a reluctance to implement strike agreements by employers, the use of violence by municipal workers during the strike, to mention but a few. Therefore, when looking at the strike in question, the effectiveness of strike action during the collective bargaining process was found to be easily contestable.
- Full Text:
- Date Issued: 2020