http://vital.seals.ac.za:8080/vital/access/manager/Index ${session.getAttribute("locale")} 5 The influence of customer relationship management on the service quality of banks http://vital.seals.ac.za:8080/vital/access/manager/Repository/vital:8980 Wed 12 May 2021 23:24:17 SAST ]]> Investigating factors affecting customer retention at Nedbank South Africa http://vital.seals.ac.za:8080/vital/access/manager/Repository/vital:8845 Wed 12 May 2021 16:22:46 SAST ]]> An operational model for increasing customer satisfaction for Detpak South Africa http://vital.seals.ac.za:8080/vital/access/manager/Repository/vital:8886 Thu 13 May 2021 02:40:25 SAST ]]>