Identification of Management skills required by middle Managers to effectively manage a public hospital in the Eastern Cape

Belemu, Roy Boombe

Title: Identification of Management skills required by middle Managers to effectively manage a public hospital in the Eastern Cape
Creator: Belemu, Roy Boombe
Subject: Hospitals -- South Africa -- Management
Subject: Health services administration -- South Africa
Date Issued: 2000
Date: 2000
Type: Thesis
Type: Masters
Type: MTech
Identifier: vital:10829
Identifier: http://hdl.handle.net/10948/19
Identifier: Hospitals -- South Africa -- Management
Identifier: Health services administration -- South Africa
Description: The research problem addressed in this study was to identify what management skills do middle managers require to manage the organisational units effectively. To achieve this objective a theoretical model of management skills required by middle managers to effectively manage a public hospital was developed, using relevant literature in which management skills are identified. The theoretical model consisted of the following categories of management skills whose correct application can promote managerial effectiveness in managing organisational units: General management skills; Technical skills; Human skills; Leadership skills; Financial management skills; Computer skills. Each category of the management skills was broken down into elements that were then analysed using literature identified during the literature study. The model was then used to develop a questionnaire to assess the degree to which managers responsible for running the clinical, nursing and paramedical departments of a public hospital in the Eastern Cape rate the elements in terms of importance. The empirical results obtained indicate that a wide variety of skills are regarded by middle managers as important to performance of their managerial roles. This resulted in the theoretical model being confirmed and the identified management skills being accepted as management skills required by middle managers to effectively manage a public hospital in the Eastern Cape.
Format: x, 121 pages
Format: pdf
Publisher: Port Elizabeth Technikon
Publisher: Faculty of Management, Business Administration
Language: English
Rights: Nelson Mandela Metropolitan University

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